Name: Beginners Spanish Course
Price: 25 GBP
Availability: InStock

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			<h2>Overview
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					<p><span>This comprehensive course on </span><b><span>Entrepreneurship &amp; Innovation Management</span></b> will deepen your understanding on this topic.</p><p><span><span>After successful completion of this course you can acquire the required skills in this sector. This </span><b>Entrepreneurship &amp; Innovation Management</b> comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.</span> <span>So enrol in this course today to fast track your career ladder.</span></p>					</div>
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			<h2>How will I get my certificate?</h2>		</div>
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					<p>You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.</p>					</div>
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			<h2>Who is This course for?</h2>		</div>
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					<p><span>There is no experience or previous qualifications required for enrolment on this </span><b><span>Entrepreneurship &amp; Innovation Management</span></b>. It is available to all students, of all academic backgrounds.</p>					</div>
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			<h2>Requirements</h2>		</div>
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					<p><span>Our </span><b><span>Entrepreneurship &amp; Innovation Management</span></b> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. <span><span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></span></p>					</div>
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			<h2>Career Path</h2>		</div>
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					<p>Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to-</p><ul><li>Open doors of opportunities</li><li>Increase your adaptability</li><li>Keep you relevant</li><li>Boost confidence</li></ul><p>And much more!</p>					</div>
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					</div> <h3>Course Curriculum</h3><div><p>6 sections • 72 lectures • 02:00:00 total length</p></div><div><div><div><div><div><div><div><p>•Entrepreneurship: 00:01:00</p></div><div><div><p>•Entrepreneurship Introduction: 00:01:00</p></div><div><div><p>•Entrepreneurship Definition: 00:01:00</p></div><div><div><p>•Entrepreneurship Theories: 00:01:00</p></div><div><div><p>•Schumpeter Theory: 00:02:00</p></div><div><div><p>•Uncertainty - Bearing Theory and Krizner's 'Alert' Entrepreneurship: 00:02:00</p></div><div><div><p>•Biological and Marshall's Theory of Entrepreneurship: 00:01:00</p></div><div><div><p>•Other Entrepreneurship Theories: 00:02:00</p></div><div><div><p>•Sociological Theories of Entrepreneurship: 00:02:00</p></div><div><div><p>•Jean-Baptiste Say's Law: 00:01:00</p></div><div><div><p>•Entrepreneurship Creativity: 00:01:00</p></div><div><div><p>•Theories in Creativity: 00:01:00</p></div><div><div><p>•Wertheimer, Maslow, Rickards and Gilliam: 00:03:00</p></div><div><div><p>•Creativity in Organisations: 00:01:00</p></div><div><div><p>•Creativity in Management: 00:01:00</p></div><div><div><p>•Creativity and Competition: 00:01:00</p></div><div><div><p>•Entrepreneurship Mindset: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Innovation and Entrepreneurship: 00:01:00</p></div><div><div><p>•Types of Innovations: 00:02:00</p></div><div><div><p>•Innovation Theories: 00:02:00</p></div><div><div><p>•Chain-Linked Innovation Model: 00:02:00</p></div><div><div><p>•Diffusion of Innovation Theory: 00:03:00</p></div><div><div><p>•The Importance of Peer-to-Peer Conversations &amp; Peer Networks: 00:01:00</p></div><div><div><p>•Understanding the Needs of Different User Segments: 00:01:00</p></div><div><div><p>•Paradigm Shift: 00:02:00</p></div><div><div><p>•Cultivating a Culture of Creativity and Innovation: 00:01:00</p></div><div><div><p>•Innovation Organisations: 00:02:00</p></div><div><div><p>•Entrepreneurial Problem Solving: 00:03:00</p></div><div><div><p>•Key Perceptions: 00:03:00</p></div><div><div><p>•Think Tank: 00:01:00</p></div><div><div><p>•The Power of Storyboarding: 00:01:00</p></div><div><div><p>•How to Manage Creative Teams: 00:01:00</p></div><div><div><p>•IT Systems for Innovation: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Entrepreneurs &amp; Corporate Entrepreneurs: 00:02:00</p></div><div><div><p>•Entrepreneurial Problem Solving: 00:03:00</p></div><div><div><p>•Intrapreneurial Problem Solving: 00:01:00</p></div><div><div><p>•Collaborative Networks: 00:01:00</p></div><div><div><p>•Notion of Collaboration: 00:02:00</p></div><div><div><p>•Building a Culture of Innovation: The Role of Leadership: 00:02:00</p></div><div><div><p>•What Makes a Leader?: 00:02:00</p></div><div><div><p>•Other Studies on Emotional Intelligence: 00:04:00</p></div><div><div><p>•Evaluating Entrepreneurial Start-Ups: 00:02:00</p></div><div><div><p>•Your IP Strategy: 00:01:00</p></div><div><div><p>•Market Research: 00:01:00</p></div><div><div><p>•Set Your Research Objectives: 00:02:00</p></div><div><div><p>•Evaluating Revenue &amp; Costs Framework: 00:01:00</p></div><div><div><p>•Cost Drivers: 00:03:00</p></div><div><div><p>•Variable and Fixed Costs: 00:01:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Financing Decisions for Start-ups: 00:02:00</p></div><div><div><p>•Types of Angel Investors: 00:01:00</p></div><div><div><p>•Attracting Angel Investors: 00:01:00</p></div><div><div><p>•Venture Capitalist: 00:02:00</p></div><div><div><p>•Venture Capital Investment Process: 00:01:00</p></div><div><div><p>•The Stages in Venture Capital Investment: 00:02:00</p></div><div><div><p>•Advantages of Venture Capital: 00:01:00</p></div><div><div><p>•Government Grants: 00:02:00</p></div><div><div><p>•Funding Instruments for Entrepreneurs: 00:01:00</p></div><div><div><p>•Debt Instrument: 00:02:00</p></div><div><div><p>•Mezzanine - Preferred Shares: 00:02:00</p></div><div><div><p>•Capital Market Structure: 00:02:00</p></div><div><div><p>•Advantages and Disadvantages: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Capital Structure and Implications: 00:03:00</p></div><div><div><p>•Shareholder Equity: 00:01:00</p></div><div><div><p>•Mezzanine Debt: 00:02:00</p></div><div><div><p>•Lowering the Cost of Capital and Improving Equity Returns: 00:01:00</p></div><div><div><p>•Dilution: 00:03:00</p></div><div><div><p>•Price Earnings Ratio: 00:03:00</p></div><div><div><p>•Succession Planning &amp; Exit Strategy: 00:01:00</p></div><div><div><p>•Mistakes to Avoid in Succession Planning: 00:01:00</p></div><div><div><p>•Plan, Do and Review: 00:02:00</p></div><div><div><p>•Exit Strategies: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Entrepreneurship &amp; Innovation Management: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

Online Course Marketing

Online Course Creation

Entrepreneurship

Creativity & Innovation

Trainers Course

Business Accelerator

Entrepreneurship & Innovation Management

General Admission

Harpenden

<h2>Giving and Receiving Feedback</h2><p>One of the most under-rated skills of all time, the ability to give and receive feedback is a core skill required by everyone, especially those who have the responsibility for managing others.</p><p>When you are asked, &amp;'Can I give you some feedback?' what is the first thought that goes through your head? In most cases it will be &amp;'what have I done wrong?'. This is at the heart of the matter. Because we tend to associate feedback with negativity, we try to avoid it or we do it badly.</p><p>This workshop is very practical in its nature, giving participants an opportunity to practise and structure a feedback conversation that leaves them with an effective outcome.</p><h3>Learning objectives</h3><p>This workshop will help you:</p><ul><li>Build confidence in giving feedback</li><li>Identify the skills required to give and receive feedback</li><li>Appreciate the difference between observation and inference</li><li>Make your feedback specific</li><li>Deal with challenging people</li><li>Apply the &amp;'Emotional Bank Account' theory to your relationships</li><li>Practise active listening</li><li>Build rapport</li><li>Make sense of body language</li><li>Give and receive feedback</li><li>Summarise and paraphrase to ensure understanding</li></ul><section>
                    <h3>Welcome and introduction</h3><ul><li>Participants are welcomed to the programme and invited to share their personal objectives and challenging upcoming conversations</li><li>Participants are given an action plan template to complete throughout the workshop</li></ul><h3>What stops us?</h3><ul><li>How the word &amp;'feedback' creates an emotional response</li><li>Barriers facing us</li><li>Identifying key skills to give and receive feedback</li><li>Self-assessment</li></ul><h3>The conversation</h3><ul><li>Planning effectively</li><li>The other person</li><li>Why people behave the way they do</li><li>Feedback needs to be specific</li></ul><h3>Tools to support you</h3><ul><li>The Emotional Bank Account</li><li>Win-Win negotiation</li><li>11 types of non-verbal signals</li><li>Building rapport</li></ul><h3>Conflict</h3><ul><li>How do you define conflict?</li><li>Conflict styles</li><li>How to adapt to others' strategies</li><li>Emotion v Logic</li></ul><h3>Your conversation - putting it into practice</h3><ul><li>Your final preparation</li><li>Having the conversation in a 1:1 session</li><li>Getting immediate feedback</li><li>Role shift exercise</li></ul>


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Maximum Performance

Giving and Receiving Feedback

<h2>Giving and Receiving Feedback: In-House</h2><p>One of the most under-rated skills of all time, the ability to give and receive feedback is a core skill required by everyone, especially those who have the responsibility for managing others.</p><p>When you are asked, &amp;'Can I give you some feedback?' what is the first thought that goes through your head? In most cases it will be &amp;'what have I done wrong?'. This is at the heart of the matter. Because we tend to associate feedback with negativity, we try to avoid it or we do it badly.</p><p>This workshop is very practical in its nature, giving participants an opportunity to practise and structure a feedback conversation that leaves them with an effective outcome.</p><h3>Learning objectives</h3><p>This workshop will help you:</p><ul><li>Build confidence in giving feedback</li><li>Identify the skills required to give and receive feedback</li><li>Appreciate the difference between observation and inference</li><li>Make your feedback specific</li><li>Deal with challenging people</li><li>Apply the &amp;'Emotional Bank Account' theory to your relationships</li><li>Practise active listening</li><li>Build rapport</li><li>Make sense of body language</li><li>Give and receive feedback</li><li>Summarise and paraphrase to ensure understanding</li></ul><section>
                    <h3>Welcome and introduction</h3><ul><li>Participants are welcomed to the programme and invited to share their personal objectives and challenging upcoming conversations</li><li>Participants are given an action plan template to complete throughout the workshop</li></ul><h3>What stops us?</h3><ul><li>How the word &amp;'feedback' creates an emotional response</li><li>Barriers facing us</li><li>Identifying key skills to give and receive feedback</li><li>Self-assessment</li></ul><h3>The conversation</h3><ul><li>Planning effectively</li><li>The other person</li><li>Why people behave the way they do</li><li>Feedback needs to be specific</li></ul><h3>Tools to support you</h3><ul><li>The Emotional Bank Account</li><li>Win-Win negotiation</li><li>11 types of non-verbal signals</li><li>Building rapport</li></ul><h3>Conflict</h3><ul><li>How do you define conflict?</li><li>Conflict styles</li><li>How to adapt to others' strategies</li><li>Emotion v Logic</li></ul><h3>Your conversation - putting it into practice</h3><ul><li>Your final preparation</li><li>Having the conversation in a 1:1 session</li><li>Getting immediate feedback</li><li>Role shift exercise</li></ul>


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Giving and Receiving Feedback: In-House

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			<h2>Description</h2>		</div>
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			<p>Conflict Management and Crucial Conversations course is designed for any aspiring individual who wants to enhance their knowledge on making a perfect diet for building muscle, weight loss or for leading a healthy lifestyle. By completing the course, learners will be able to use proper techniques and strategies to get most out of their diet. 
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				<h2>Learning outcome</h2>
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										<span>Develop necessary knowledge on building perfect diet and meal plan </span>
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										<span>Develop excellent understanding of proteins, crabs, calories, fat vitamins and minerals </span>
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										<span>Learn key techniques to increase the level of energy and immunity </span>
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										<span>Understand the process of delivering message without hurting anyone </span>
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										<span>Understand the accurate measurement of optimal body composition </span>
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										<span>Learners will need regular access to a computer with an internet connection.</span>
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										<span>High-speed broadband access (LAN, Cable or DSL) is highly recommended for the optimal learning experience.</span>
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										<span>This course is available to all learners, of all academic backgrounds.</span>
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				<h2>Why should I take this course?</h2>
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										<span>2.5 hours of high-quality e-learning content </span>
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										<span>Course completion certificate </span>
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										<span>To improve understanding of creating perfect diet and meal plan </span>
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										<span>To learn the techniques to get most out of the diet </span>
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										<span>To learn the techniques, strategies to reach the dieting goal </span>
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                                <h2>Course Curriculum</h2>
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					<td>Welcome To The Course &amp; What You Will Learn</td>
					<td><span>FREE</span> </td>
					<td><span>🕐 00:04:00</span></td>
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					<td>Get to Know Your Instructor</td><td><span>🕐 00:03:00</span></td>
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					<td colspan="4"><strong>Meal Planning Basics</strong></td>
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					<td>Meal Planning Explained</td><td><span>🕐 00:04:00</span></td>
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					<td>Calories Explained</td><td><span>🕐 00:04:00</span></td>
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					<td>Micronutrients Introduction</td><td><span>🕐 00:01:00</span></td>
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					<td>Protein Explained</td><td><span>🕐 00:02:00</span></td>
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					<td>How much protein do you need to consume per day</td><td><span>🕐 00:04:00</span></td>
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					<td>Fats explained</td><td><span>🕐 00:03:00</span></td>
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					<td>How Much Fat Should You Eat Per Day</td><td><span>🕐 00:04:00</span></td>
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					<td>Carbohydrate Explained</td><td><span>🕐 00:03:00</span></td>
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					<td>Macronutrients Explained</td><td><span>🕐 00:01:00</span></td>
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					<td>The Different Types of carbs</td><td><span>🕐 00:05:00</span></td>
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					<td>Post Workout Meal</td><td><span>🕐 00:02:00</span></td>
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					<td>What About the Anabolic Window</td><td><span>🕐 00:01:00</span></td>
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					<td>Food Composition Introduction 2 copy</td><td><span>🕐 00:02:00</span></td>
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					<td>Carbohydrate Composition</td><td><span>🕐 00:03:00</span></td>
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					<td>Fat Composition</td><td><span>🕐 00:01:00</span></td>
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					<td>Top 3 Beginner Supplements</td><td><span>🕐 00:04:00</span></td>
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					<td>How to Use Protein Powder When, How Much &amp; With What</td><td><span>🕐 00:06:00</span></td>
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					<td>How to Use Creatine When,How Much &amp; With What</td><td><span>🕐 00:04:00</span></td>
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					<td>Other Supplements to consider</td><td><span>🕐 00:05:00</span></td>
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					<td colspan="4"><strong>Setting Up Your Diet</strong></td>
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								<tr>
					<td>▶</td>
					<td>How To Determin Your Optimal Calorie Intake 2</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Track Calories</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Determining Protein Intake</td><td><span>🕐 00:01:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Determining Fat Intake</td><td><span>🕐 00:01:00</span></td>
				</tr>
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					<td>▶</td>
					<td>What About the Ramaining Calories</td><td><span>🕐 00:02:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Determining Meal Structure</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Quality Protein Sources</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Quality Carbs Sources</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Quality Sources Of Fat</td><td><span>🕐 00:01:00</span></td>
				</tr>
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					<td colspan="4"><strong>Adjusting Your Diet For Weigh Loss &amp; Muscle Gains</strong></td>
				</tr>
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					<td>▶</td>
					<td>Adjusting You Diet For Weight Gain</td><td><span>🕐 00:04:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Adjusting Your Diet For Weight Loss</td><td><span>🕐 00:05:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Cheat Days and Cheat Meals</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Post Workout Shake</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Healthy Dieting</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Healthy Dieting Intro copy</td><td><span>🕐 00:01:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Dieting myth #1 Carbs are bad for you</td><td><span>🕐 00:02:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Dieting Myth #2 Fat is bad for you</td><td><span>🕐 00:01:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Dieting Myth #3 Protein is bad for you</td><td><span>🕐 00:04:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Dieting Myth #5 Avoid Salt At All Cost</td><td><span>🕐 00:01:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Dieting Myth #6 Eat several small meals throughout the day to lose weight</td><td><span>🕐 00:01:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Dieting Myth #7 Diet Foods Will Lead To Weight Loss</td><td><span>🕐 00:01:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Red Meat Always Causes Cancer</td><td><span>🕐 00:03:00</span></td>
				</tr>
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					<td colspan="4"><strong>Common Dieting Trends Explained</strong></td>
				</tr>
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					<td>▶</td>
					<td>Common Diets Intro Copy</td><td><span>🕐 00:01:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Gluten Free Diet Explained</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Paleo Diet Explained</td><td><span>🕐 00:04:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Low Carb Diet Explained</td><td><span>🕐 00:03:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Intermittend Fasting Explained</td><td><span>🕐 00:03:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Vegan Diet Explained</td><td><span>🕐 00:05:00</span></td>
				</tr>
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					<td colspan="4"><strong>Micronutrients</strong></td>
				</tr>
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					<td>▶</td>
					<td>Micronutrients Introduction</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Vitamin A</td><td><span>🕐 00:02:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Vitamin B</td><td><span>🕐 00:01:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Vitamin C</td><td><span>🕐 00:01:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Vitamin D</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Vitmain E</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Vitamin K</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Calcium</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Magnesium</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Phosphorus</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Potassium</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Sodium</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Copper</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Iron</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Zinc</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Water</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>More Dieting Tips &amp; Strategies</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Intro Specific dieting tips and strategies</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>5 Best Supplements to Boost Your Immune System</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Read a Nutrition Label</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Do You Own Research</td><td><span>🕐 00:04:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Food & Nutrition

Health & Nutrition

Nutrition Science

Nutrition

Nutrition & Diet

Nutrition & Weight Management

Description Adobe Photoshop CC Advanced for Photography course is designed for photographers who use Adobe Photoshop on a daily basis,

Nutrition Masterclass: Build Your Perfect Diet & Meal Plan

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				<p><span>To keep a workplace healthy, happy, relevant and productive; the presence of diversity and equality is something to be encouraged and aimed for. This training course guides you in the best methods of employing that practise and ensuring that employees come from different backgrounds and have different beliefs and lifestyles.  The tutorials are designed to break down barriers and understand stereotyping, as well as teaching you how to deal with discrimination and complaints that may stem from that.  </span></p><h3><b>Learning Outcomes:</b></h3><ul><li><span>Understand the notion of diversity and dismiss stereotypes</span></li><li><span>Cope with discrimination and unsustainable complaints</span></li><li><span>Developing communication skills and build confidence</span></li><li><span>Work to accommodate disability and the associated challenges</span></li><li><span>Deal with harassment and bullying</span></li></ul><h3><b>Why Choose this Course?</b></h3><ul><li><span>Earn a digital Certificate upon successful completion.</span></li><li><span>Accessible, informative modules taught by expert instructors</span></li><li><span>Study in your own time, at your own pace, through your computer tablet or mobile device</span></li><li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li><li><span>Get 24/7 help or advice from our email and live chat teams</span></li><li><span>Full Tutor Support on Weekdays</span></li></ul><h3><b>Course Design</b></h3><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Online study materials</span></li><li><span>Mock exams</span></li><li><span>Multiple-choice assessment</span></li></ul><h3><b>Certificate of Achievement</b></h3><p><b>Endorsed Certificate of Achievement from the Quality Licence Scheme</b></p><p><span>Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only</span><span> £119.</span><span> Please note that overseas students may be charged an additional £10 for postage.</span></p><p><b>CPD Certificate of Achievement from Janets</b></p><p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p><h3><b>Endorsement</b></h3><p>This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p><p><b>Method of Assessment</b></p><p>In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.</p><p><b>Who is This Course for? </b></p><p><span>The course is designed for those embedded in HR management and administration, and in a position to influence a movement towards more employee diversity and equality. </span></p><h3><b>Requirements</b></h3><p><span>This Workplace Diversity Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p><h3><b>Career Path</b></h3><p><span>The course is suitable for those in the roles of</span></p><ul><li><span>HR Manager</span></li><li><span>Business Manager</span></li><li><span>Head of Department</span></li><li><span>Team Leader</span></li><li><span>Office Administration </span></li></ul>					</div>
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				<h3>Course Content</h3>

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<table width="100%">				<tbody><tr>
					<td colspan="4">Diversity and Equality in Workplace</td>
				</tr>
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					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Module Two - Understanding Diversity</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Module Three - Understanding Stereotypes</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Four - Breaking Down the Barriers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Five - Verbal Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Six - Non-Verbal Communication Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Seven - Being Proactive</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Eight - Coping with Discrimination</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Nine - Dealing with Diversity Complaints as a Person</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Ten - Dealing with Diversity Complaints as a Manager</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Eleven - Dealing with Diversity Complaints as an Organization</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
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					<td colspan="4">Diversity and Equality</td>
				</tr>
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					<td><i></i></td>
					<td>Why Promote Equality and Diversity?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td>The Equality and Diversity Jigsaw Pieces</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td>Integrating Equality and Diversity into Planning and Delivery</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td>Building Equality into Teaching and Learning</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td>Dealing with Harassment and Bullying</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Diversity in Workplace: Disability</td>
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					<td>Defining Terms</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td>Dissecting Labels</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Accessibility</td>
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					<td>The Cornerstones of Diversity</td>
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					<td>Encouraging Diversity by Hiring</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Using the STOP Technique</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td>Communication Essentials for Disability Awareness</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Communication Styles</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td>Critical Conversations</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Activities</td>
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					<td>Diversity and Equality in Workplace Level 3- Activities</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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					<td colspan="4">Recommended Reading</td>
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					<td><i></i></td>
					<td>Recommended Reading : Level 3 Diploma in Diversity and Equality in Workplace</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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					<td colspan="4">Assignment</td>
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					<td>Assignment - Workplace Diversity</td>
					<td> </td>
					<td><span><i></i> 3 weeks, 3 days</span></td>
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					<td colspan="4">Order Your Certificate</td>
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					<td>Order your Certificate QLS</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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				</tbody></table></div>

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			<h2>Frequently Asked Questions</h2>
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                                <span>
                                    Are there any prerequisites for taking the course?
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                                    <span></span>
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                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
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                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
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                                    <span></span>
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                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
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                                <span>
                                    How long will I have access to the course?
                                </span>
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                                    <span></span>
                                </div>
                            </div>
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                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
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                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
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                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
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                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Learning & Development

Equality & Diversity

Diversity & Discrimination

Equity & Diversity

Diversity & Inclusion

Workplace Diversity

<p>Successfully closing a sale and negotiating the best outcome for the business is a key skill for all salespeople, and often an area that is overlooked. Investing in this skill will have a positive impact on interactions with customers, both new and existing, and lead to improved sales performance. Whilst understanding how to reach a conclusion with a customer faster means increased efficiency and more time to invest in sourcing new business.</p><p>We have developed this programme to be practical, fun and interactive. Participants will learn proven techniques for influencing, persuading and negotiating with clients, gain increased confidence and clarity when reviewing contract terms and prices, and understand how to structure and manage sales negotiation and contract review meetings.</p>This course will help participants:<ul><li>Learn a structured and proven approach to the negotiation of contract terms</li><li>Apply the key principles of negotiation, playing the person and the problem</li><li>Create a contract negotiation strategy - from opening to close</li><li>Recognize and put to use proven negotiation tactics and techniques</li><li>Learn how to embrace conflict positively - to 'say no, then negotiate'</li><li>Plan and prepare for any commercial negotiation conversations</li><li>Understand the stages of negotiation and how to move through them</li></ul><section>
                    <h3>1 Closing and negotiating from a position of personal power</h3><ul><li>The eight steps of a sales or commercial negotiation</li><li>Ten ways to resist price pressure</li><li>How to draw on sources of power when you have less authority</li><li>The six principles of influence and persuasion and how to use them</li></ul> <h3>2 Effective negotiation - planning and theory</h3><ul><li>How to plan and structure your negotiation for a successful and quick conclusion</li><li>Influence: knowing how to 'push or pull' to win an argument</li><li>Achieving a BATNA - a range of practical skills and techniques</li><li>Case study: planning for a client negotiation around contract or price issues</li></ul> <h3>3 Effective closing and negotiation - practice and reality</h3><ul><li>Higher-level questioning techniques to investigate and solve problems</li><li>Listening to lead - active listening and structuring your conversation</li><li>The most common 'unforced' negotiation mistakes and errors</li><li>Case study: setting objectives, sources of value, trading concessions</li></ul> <h3>4 Sales negotiation tactics and playing the game</h3><ul><li>How high - how hard - how soon; why now</li><li>How to identify hidden or perceived currencies and values</li><li>How to use these to establish a higher base price</li><li>Negotiation best-practice checklist and summary</li></ul> 


                </section>

The In House Training Company

Negotiation Skills

Coaching Skills

Professional Selling Skills (PSS)

Counselling Skills

Business Communication Skills

Sales Management

Sales closing and price negotiation skills (In-House)

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                <b>Quality Guarantee:</b>
                <p>Promising training excellence, satisfaction gurantee</p>
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                <b>Accredited by:</b>
                <p>The CPD Certification Service</p>
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                <b>Tutor Support:</b>
                <p>Unlimited support via email, till you complete the course</p>
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                <b>Recognised Certification:</b>
                <p>Accepted by thousands of professional bodies</p>
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                            <div>
                <b>Start Anytime:</b>
                <p>With 1 year access to the course materials</p>
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                </div>
                            <div>
                <b>Online Learning:</b>
                <p>Learn from anywhere, whenever you want </p>
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        </div>
    </div>
    
<div>
<p>This introductory course will help you to understand the basics of British sign language. You will learn basic signing skills, and essential communication techniques to carry out simple conversations and interactions with the deaf community.</p>
<h2><strong>This course at a glance </strong></h2>
<ul>
<li>Accredited by CPD UK</li>
<li>Boost your career in British Sign Language (BSL)</li>
<li>Deepen your knowledge and skills in your chosen field just in hours not years!</li>
<li>Study a course that is easy to follow.</li>
<li>Save money and time by studying at your convenient time</li>
<li>Have access to a tutor whenever you are in need</li>
</ul>
</div>
<div>
<h2>Why Introduction to British Sign Language Course right for you?</h2>
<p><b>This introduction to British Sign Language (BSL) course is designed to enable learners to develop their basic skills to communicate with Deaf people using British Sign Language (BSL) in a range of everyday situations.</b></p>
<p>This British Sign Language (BSL) course aims to further learners' experiences and development in communication through British Sign Language (BSL) with deaf people on everyday topics involving social life and at work, school or college. Learn the sign language skills and explore how to teach sign language to children, young people and adults, and teach other subjects using sign language.</p>
<p> </p>
<h2>Introduction to British Sign Language Course Details</h2>
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            Accredited by             
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CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.<p></p>
<p> </p>
<p>
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
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            Course Curriculum            
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<h4>Important Information</h4>
<ul>
<li>Important Information</li>
</ul>
<h4>Introduction to British Sign Language</h4>
<ul>
<li>Introduction to BSL</li>
<li>Why You Must Learn BSL</li>
<li>Career Opportunity in BSL</li>
<li>Best Practices for Learning BSL</li>
<li>How to Learn BSL?</li>
<li>How Long Does it Take to Learn Sign Language?</li>
<li>How to Become a BSL Pro</li>
</ul>
<h4>Introduction to BSL and Fingerspelling</h4>
<ul>
<li>Fingerspelling A-Z</li>
<li>A-Z Fingerspelling without Subtitles</li>
<li>Fingerspelling A-Z</li>
<li>Fingerspelling Right or Left Handed</li>
<li>A to Z Cards</li>
<li>A to Z of 1st Names in Three Parts</li>
<li>ANSWERS 1st Name A to Z Fingerspelling</li>
<li>Fingerspelling Fill in The Blanks</li>
<li>ANSWERS Fingerspelling - Fill in The Blanks</li>
<li>What is My Name and Live Where (UK)</li>
<li>ANSWERS Who am I and Live Where in UK</li>
</ul>
<h4>Exchanging Personal Information</h4>
<ul>
<li>Meeting People With Subtitles</li>
<li>Meeting People and Introduction Without Subtitles</li>
<li>Questions Sign With Without Subtitles</li>
<li>Family Sentences Homework
Meeting People</li>
</ul>
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            Who should take this course?            
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                <p></p>
<p>This comprehensive introduction to British sign language course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of British Sign Language (BSL).</p>
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            Entry Requirements            
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<li>There are no academic entry requirements for this introduction to British sign language course, and it is open to students of all academic backgrounds.</li>
<li>As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol.</li>
</ul>
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            Certification            
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<h4>Certificate of Achievement from Lead Academy</h4>
<p>
After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.
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</div><h2><b>FAQs</b></h2>

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										Is CPD a recognised qualification in the UK?									
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										<p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. </p>
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										Are QLS courses recognised?									
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										<p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. </p>
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										When will I receive my certificate?									
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										<p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. </p>
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										Can I pay by invoice?									
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										<p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. </p>
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										Can I pay via instalment?									
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										<p>Yes, you can pay via instalments at checkout. </p>
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										How to take online classes from home?									
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										<p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. </p>
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										Does age matter in online learning?									
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										<p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. </p>
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										When I will get the login details for my course?									
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										<p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org </p>
									</div>
								</div>
							</div>
												</div>

Lead Academy

BSL Sign Language

Certificate in Further Education & Training (Cert Ed)

BSL Interpreting

Professional Skills Course (PSC)

Certificate in Advanced English (CAE)

British Sign Language (BSL)

Introduction to British Sign Language Course

<p><strong>[Updated 2024]</strong></p><p><strong>Ready to supercharge your career and dominate the business world? Our Office Skills, Admin, Secretarial &amp; PA with Minute Taking &amp; Microsoft Excel Bundle is your ultimate ticket to success. Say goodbye to mediocrity and hello to excellence. Enrol now and join the ranks of unstoppable professionals who know how to make every minute count! </strong></p><p>Our <strong>all-encompassing Complete Microsoft Office Skills</strong>, Admin, Secretarial &amp; PA with Minute Taking &amp; <strong>Microsoft Excel</strong> courses will elevate your career, harness the power of productivity, and become the indispensable professional you aspire to be. From <strong>mastering minute-taking to excelling in administration</strong>, this transformative course bundle is your key to success in the modern workplace. Don't miss out on this opportunity to supercharge your skills and future-proof your career!</p><p>This Microsoft Office skills, Admin, secretarial &amp; PA with Minute Taking &amp; Microsoft Excel Course is <strong>ideal for aspiring office administrators, clerks, Minute-Takers, Secretaries, and Chairpersons</strong> who have a responsibility to manage meeting agendas and improve meeting outcomes. It includes step-by-step training on how to write concise, structured meeting minutes, prepare for a meeting, deal with any challenges during a meeting, and close a meeting successfully.</p><p><strong>Effective Office skills such as minute taking and Admin, secretarial &amp; PA </strong>is essential to the productivity and success of a business meeting. In this Microsoft Office skills, Admin, secretarial &amp; PA with Minute Taking Training Course, you will explore the role and responsibilities of a Minute-Taker and chairperson in detail, including the key secretarial skills and qualities needed to oversee and direct business meetings successfully.</p><p><strong>Office skills, Admin, secretarial &amp; PA with Minute Taking &amp; Microsoft Excel Bundle includes the following courses: <br /></strong></p><ul><li><strong>Course 01:</strong> Minute Taking</li><li><strong>Course 02:</strong> Microsoft Excel Course</li><li><strong>Course 03:</strong> Microsoft Office</li><li><strong>Course 04: </strong>Microsoft Word</li><li><strong>Course 05</strong>: Admin, secretarial &amp; PA</li><li><strong>Course 06</strong>: PowerBI</li></ul><p>In this Microsoft Office Skills course, you will learn ins and outs of Admin and Secretarial duties along with the responsibilities of a personal assistant. You will also learn how to write professional minutes that summarise the outcomes of a meeting accurately so that all attendees and those who couldn't attend, understand what key points to take away. This <strong>Microsoft Office Skills, Admin, secretarial &amp; PA with Minute Taking &amp; Microsoft Excel </strong>course is also packed with tips and advice on how to ensure that all matters arising in a meeting are dealt with effectively, including strategies for building your professional image and confidence.</p><p><strong>Learning Outcomes</strong></p><p>By the end of the Microsoft Office Skills, Executive PA with Minute Taking &amp; Microsoft Excel course, learners will be able to:</p><ul><li>Learn how to Provide Admin Support Assistant as Admin, secretarial &amp; PA (Executive PA)</li><li>Run the Administration Effectively</li><li>Organisational Meeting and Conference Skills</li><li>Learn how to take clear meeting minutes and write concise, productive notes</li><li>Identify the stages of minute taking for Admin, secretarial &amp; PA and steps to arranging a meeting</li><li>List all the things that should be included in a meeting agenda</li><li>Deal with stressful meetings and conversations that go off-track</li><li>Address all matters arising and close a meeting successfully</li><li>Create a Minutes template and distribute your notes to all attendees</li></ul><p><strong>Key Features</strong></p><p>The Key features of Microsoft Office Skills, Admin, secretarial &amp; PA (Executive PA) with Minute Taking &amp; Microsoft Excel Course:</p><ul><li><strong>Accredited by The CPD Certification Service</strong></li><li>Instant <strong>FREE </strong>PDF certificate and hard copy dispatch by the next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Course material developed by qualified professionals</li><li>Self-paced learning accessible via laptop, tablet, and smartphone</li><li>24/7 Learning assistance and tutor support</li><li>Discounts on bulk purchases</li></ul><p><strong>The curriculum of Office Skills: Admin, secretarial &amp; PA With Minute Taking Course</strong></p><p><strong>Minute Taking </strong></p><ul><li><strong>Module 01</strong>: Introduction to Minute Writing</li><li><strong>Module 02</strong>: Preparation for Minute Taking for Admin, secretarial &amp; PA</li><li><strong>Module 03:</strong> The Meeting Structure</li><li><strong>Module 04: </strong>Minute Meeting, Decision, and Action</li><li><strong>Module 05: </strong>Roles and Responsibility of Minute Taker</li><li><strong>Module 06: </strong>Tips for Minute Taking for Admin, secretarial &amp; PA</li><li><strong>Module 07: </strong>Technology in Minute Taking for Admin, secretarial &amp; PA</li><li><strong>Module 08: </strong>Building Confidence</li></ul><p><strong>Admin, secretarial &amp; PA (Executive PA)<br /></strong></p><ul><li><strong>Module 09: </strong>Introduction to Admin, secretarial &amp; PA</li><li><strong>Module 10:</strong> Business Telephone Skills for Executive PA</li><li><strong>Module 11:</strong> Representing Your Boss and Company</li><li><strong>Module 12: </strong>Mail Services and Shipping</li><li><strong>Module 13:</strong> Travel Arrangements</li><li><strong>Module 14: </strong>Organising Meeting and Conferences</li><li><strong>Module 15</strong>: Time Management for Admin, secretarial &amp; PA</li><li><strong>Module 16: </strong>Record Keeping and Filing Systems</li><li><strong>Module 17:</strong> Business Writing Skills</li><li><strong>Module 18:</strong> Organisational Skills</li><li><strong>Module 19: </strong>Communication Skills</li><li><strong>Module 20: </strong>Customer Service training for Admin, secretarial &amp; PA</li><li><strong>Module 21: </strong>Effective Planning and Scheduling</li><li><strong>Module 22: </strong>Invoicing/Petty Cash</li></ul><p><strong>Microsoft Office</strong></p><ul><li><strong>Part A: </strong>Microsoft Excel 2019 and New Features</li><li><strong>Part B: </strong>Microsoft Word</li><li><strong>Part B: </strong>Microsoft PowerPoint</li><li><strong>Part C:</strong> Microsoft Access</li></ul><p><strong>Microsoft Excel</strong></p><ul><li>Getting Started with Microsoft Office Excel</li><li>Managing Workbooks</li><li>Working with Functions</li><li>Working with Lists</li><li>Analyzing Data</li><li>Visualizing Data with Charts</li><li>Using PivotTables and PivotCharts</li><li>Working with Multiple Worksheets and Workbooks</li><li>Using Lookup Functions and Formula Auditing</li><li>Automating Workbook Functionality</li><li>Creating Sparklines and Mapping Data</li><li>Forecasting Data</li><li>Excel Templates</li></ul><p>and many more...</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Microsoft Office Skills, Admin, secretarial &amp; PA with Minute Taking &amp; Microsoft Excel course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><p><strong>Disclaimer:</strong> The CPD approved course is owned by E-Learning<br />Solutions Ltd and is distributed under license.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Microsoft Office Skills, Minute Taking for Admin, secretarial &amp; PA Masterclass is ideal for anyone who has a meeting management responsibilities. This includes the following roles:</p><ul><li>Minute Taker</li><li>Chairperson</li><li>Secretary</li><li>Board Director</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enroll in this Office Skills, Minute Taking for Admin, secretarial &amp; PA course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Office Skills, Minute Taking for Admin, secretarial &amp; PA course will lead you to many different career opportunities, here are few prospects:</p><ul><li>Minute Taker: £21,000 - £24,000 per annum</li><li>Personal Assistant : £45,000 - £50,000 per annum</li><li>Secretary: £20,000 - £22,000 - £24,000 per annum</li><li>Chairperson: - £20,000 - £22,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hardcopy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Shipping cost: £3.99 only</strong></p></div>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Express

Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking & Microsoft Excel Course

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			<blockquote>
<h4><b>Get into the world of Gaming with this Complete Package on Gaming</b></h4>
</blockquote>
<p><span>You are probably wondering what do you have to learn about gaming since you already play it hours and hours each day. Well have you ever wondered what it would be like to make your own game? Imagine a game being developed by you which millions of people will play around the world. If that sounds interesting that make your dreams come true with this Gaming 5 Course Bundle. </span></p>
<p><span>Gaming has been considered as one of the most popular hobbies in the world. Since the demand for games is not decreasing just yet, game development has continued to grow and develop. If you are interested in gaming, you need to put in your mind that learning the basics will help you in this industry.</span></p>
<p><span>In this course you all everything about gaming, on how to make them and to check if they are of good quality. You will also be provided with social gaming guide and financial tips that could take you even further in the gaming industry.</span></p>
<h3><b>Course Highlights</b></h3>
<p><b>Gaming 5 Course Bundle</b> is an award winning and the best selling <b></b> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</p>
<p>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed <strong>Gaming 5 Course Bundle</strong> into <b>several</b> modules for teaching you everything you need to become successful in this profession.</p>
<p>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just <b>20/30</b> hours and it is also possible to study at your own pace.</p>
<p>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</p>
<p>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</p>
<h3><b>Why You Should Choose</b><b> Gaming 5 Course Bundle</b></h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Gaming 5 Course Bundle </b>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Gaming 5 Course Bundle</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.</p><table>				<tbody><tr>
					<td colspan="4">Gaming Basics</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Consoles</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using Your Computer</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using Your Phone</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using the Internet</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Where to Find Free Software</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Accessories Dealing with Drugs</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Developing Games</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction To Game Creation</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Essential Tools</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>2D Game Creation Software</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>3D Game Creation Software</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>3D Game Creation</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Game Modification</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How To Create  a Game on a Social Site</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Testing Games</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Game Testing</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Two Rules of Game Testing</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Put a Resume Together</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How give  Examples During Job Interview</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Contacting Game Developers</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use the Correct Search Keywords</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Social Gaming Guide</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Use the Application Launcher</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Farmville on Facebook</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Facebook Words with Friends</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Facebook Social City</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Finding Free Social Games</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Being A Hero In Social Site Game</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Best Social Site Games</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to separate learning myths from reality</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Financial Tips for Gamer</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Basic Concept of Internet Safety</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>A Simple Guide for Buying budget Gaming</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Keep Track of what you Spend</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why Being Naive Can Make Your Fortune</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>If you Need Help Get It</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Be Careful not to Get Hooked</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Handle Difficult Conversations at Work</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Best Way to Finance Games</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Additional Supporting Materials</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Game QA &amp; Testing</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Become A Game Tester</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Game Testing Changers</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>2D Game</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Beginning Game Development with Python and Pygame</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Game Development XNA GameStudio</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Gaming 5 Course Bundle</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Gaming 5 Course Bundle</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
				</tbody></table>

iStudy UK

Game Design

Gaming

Game Development

Video Game

Gaming 5 Course Bundle

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<p><span>When it comes to speaking Spanish, you need to have a basic knowledge and understanding of the grammar, vocabulary and our </span><b>Beginners Spanish Course </b><span>is specifically meant to help you by teaching everything that takes to speak flawlessly in Spanish in a very little time.</span></p>
<p><span>The course is intended to help you to improve your grasp of Spanish grammar and extend your vocabulary on various topics, such as habits, family, vacation plans, professions, fashion, and much more. You'll learn verbs and how to put your Spanish into practice in daily situations. </span></p>
<p><span>Upon successful completion of the course, you'll get started speaking in Spanish and can have general conversations in Spanish without making any grammatical mistake.</span></p>
<h3><strong>What Will I Learn?</strong></h3>
<ul>
<li><span>Learn Spanish in simple, bite sized chunks.</span></li>
<li>
<p>Perfect for the complete beginner with no Spanish knowledge.</p>
</li>
<li>
<p>Be more than just an average tourist when travelling to Spanish speaking countries.</p>
</li>
<li><span>Speak from the very first lesson.</span></li>
<li><span>Build your own sentences without memorisation.</span></li>
<li><span>Complete lessons in 3 minute chunks - perfect for the busy learner.</span></li>
<li><span>Learn words and phrases that you can use immediately.</span></li>
</ul>
<h3>Requirements</h3>
<div>
<ul>
<li>You don't need to know any Spanish to succeed with 3 Minute Spanish.</li>
</ul>
<h3><strong>Who is the target audience?</strong></h3>
<ul>
<li>You really want to learn to speak Spanish in a very simple and very quick way.</li>
<li>You are going to spend a holiday/vacation in Spain or another Spanish speaking country.</li>
<li>You have failed to learn Spanish in the past but really want to give it one more go.</li>
<li>You have no experience with Spanish but you would like to learn fast.</li>
<li>You have always wanted to learn a new language but you are very busy and can never find the time.</li>
</ul>
</div><table>				<tbody><tr>
					<td colspan="4"> Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Lesson: 01</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 1a</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 1b</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 1c</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 1d</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Lesson: 02</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 2a</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 2b</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 2c</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 2d</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 2e</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Lesson: 03</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 3a</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 3b</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 3c</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 3d</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 3e</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 3f</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Lesson: 04</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 4a</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 4b</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 4c</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 4d</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 4e</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 4f</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 4g</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 4h</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Lesson: 05</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 5a</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 5b</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 5c</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 5d</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 5e</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 5f</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 5g</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 5h</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 5i</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 5j</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 5k</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Lesson: 06</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 6a</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 6b</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 6c</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 6d</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 6e</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 6f</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 6g</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Lesson: 07</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 7a</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 7b</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 7c</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 7d</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 7e</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 7f</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 7g</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 7h</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Lesson: 08</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 8a</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 8b</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 8c</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 8d</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 8e</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 8f</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 8g</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 8h</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 8i</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 8j</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 8k</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Lesson: 09</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 9a</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 9b</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 9c</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 9d</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 9e</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 9f</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 9g</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Resources</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Resources: Beginners Spanish Course</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Course Certification</td>
				</tr>
				</tbody></table>

Business Spanish

Spanish

Spanish Cooking

Beginners Spanish Course

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Mental Health Awareness

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

Born at the Right Time

Learning Disability Nurse

Allied Health

SENCO

Allied Health Professions (AHP)

Midwifery

Healthcare Workers

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Oct 24)

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">KNOW THE RULES! POOR GRAMMAR SHOWS A LACK OF ATTENTION TO DETAIL AND ULTIMATELY CAN SLOW DOWN COMMUNICATIONS AS WELL AS PRODUCTIVITY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Business people who know grammar judge others based on their correct (or incorrect) usage.</b>&nbsp;Be the professional who is able to be clear and correct in writing.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Business Grammar &amp; Usage: ENGLISH BOOT CAMP is the answer for today&rsquo;s business competitive environment.</b>&nbsp;Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you&rsquo;ll have new confidence about what is right and wrong, when it comes to writing.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Attendees Will Be Able To:</b></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Know the Parts of Speech and their correct uses;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Be able to create Plurals and Possessives accurately and with certainty;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create original email / documents to employ newly-learned class material.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Business Grammar and Usage</strong> is a 4-hour interactive virtual class for up to ten people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my &ldquo;ums&rdquo; and &ldquo;ahs&rdquo; and in trying to come to my point in a more succinct way. I&rsquo;ve been cultivating this awareness in one-on-one settings; meetings and individual conversations.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Christina Vargas</span>

KNOW THE RULES! POOR GRAMMAR SHOWS A LACK OF ATTENTION TO DETAIL AND ULTIMATELY CAN SLOW DOWN COMMUNICATIONS AS WELL AS PRODUCTIVITY.
Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing.
Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you’ll have new confidence about what is right and wrong, when it comes to writing.
Attendees Will Be Able To:
Know the Parts of Speech and their correct uses;
Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement;
Be able to create Plurals and Possessives accurately and with certainty;
Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation;
Create original email / documents to employ newly-learned class material.
 
Online Format—Business Grammar and Usage is a 4-hour interactive virtual class for up to ten people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my “ums” and “ahs” and in trying to come to my point in a more succinct way. I’ve been cultivating this awareness in one-on-one settings; meetings and individual conversations.
Christina Vargas

Improving Communications Uk

BUSINESS GRAMMAR & USAGE

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong>&nbsp;YA, NEW ADULT &amp; ADULT ROMANCE</p><p style=" color: rgb(122, 122, 122);" id="isPasted" fr-original-style=" color: rgb(122, 122, 122);"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Born to two bibliophiles, Isabel Lineberry could not have grown up to be anything else. She was born and raised in the Southwest United States but always knew she wanted to move to the UK. In high school she set her sights on a job in the publishing industry and hasn&rsquo;t blinked since.</span></p><p style=" color: rgb(122, 122, 122);" fr-original-style=" color: rgb(122, 122, 122);"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Isabel graduated in 2021 from Barrett, the Honors College at Arizona State University, with dual degrees in English Literature and Business Entrepreneurship. Just a few months later she was in Scotland pursuing an MLitt in Fantasy at the University of Glasgow. She wrote her Masters thesis on Tamora Pierce and is a fan of Ray Bradbury, Octavia Butler and Samantha Shannon.&nbsp;</span></p><p style=" color: rgb(122, 122, 122);" fr-original-style=" color: rgb(122, 122, 122);"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">At P<span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">&eacute;</span>rez Literary &amp; Entertainment, Isabel looks after foreign rights and audio rights inquiries, assists the Managing Director and is building her own client list of <span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">contemporary stories and fantasy, across the YA and New Adult genres and any teen / Adult fiction that features a prominent romantic plot, in any guise.</span></span></p><p style=" color: rgb(0, 0, 0);" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Isabel is particularly interested in Contemporary Romance, Romantasy and Fantasy and is always attracted to the character and voice first, so give her romantic tension that has her giggling, a villain who is as charming as they are evil or a group of characters who have her watching their conversations as if it&rsquo;s a tennis match.</p><p style=" color: rgb(0, 0, 0);" fr-original-style=" color: rgb(0, 0, 0);">More specifically, Isabel is looking for:</p><p style=" color: rgb(0, 0, 0);" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;"><i fr-original-style="" style="box-sizing: border-box;">Romance</i></b> &ndash;&ndash; For YA, updated Meg Cabot or John Green. Those were favorites for her as a teenager but she wants new takes&ndash;&ndash;LGBT characters, diverse backgrounds, complex character development and a deep-dive into what it means to be a teenager in the current world. Give her relatability that doesn&rsquo;t sacrifice a character&rsquo;s unique traits. She is looking for the middle ground between the manic pixie dream girl and the buttoned-up character who just needs to take off their glasses.</p><p style=" color: rgb(0, 0, 0);" fr-original-style=" color: rgb(0, 0, 0);">In&nbsp;<b fr-original-style="" style="box-sizing: border-box;"><i fr-original-style="" style="box-sizing: border-box;">New Adult</i></b>, Isabel is a big fan of authors like Elle Kennedy, C. W. Farnsworth, Elsie Silver and Morgan Elizabeth. BookTok romances are the perfect escapism for readers of all ages but especially for college students and young professionals like myself. Her all-time favorite tropes are Grumpy/Sunshine, Fall First/Fall Harder and all the Spice! She is not a fan of cheating storylines, accidental pregnancy, step-sibling romance or unnecessary miscommunication tropes.&nbsp;</p><p style=" color: rgb(0, 0, 0);" fr-original-style=" color: rgb(0, 0, 0);"><i fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Romantasy</b></i> &ndash;&ndash; Send her romance with sufficient fantasy worldbuilding. The romantic plot should be the main event but the worldbuilding needs to be able to stand up to scrutiny. The reader should accept the customs and specifics of your fantasy without too much confusion. Recent titles Isabel has loved include <i fr-original-style="" style="box-sizing: border-box;">Fourth Wing</i>&nbsp;and&nbsp;<i fr-original-style="" style="box-sizing: border-box;">League of Gentleman Witches</i>.&nbsp;</p><p style=" color: rgb(0, 0, 0);" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">As for the romance, Isabel loves tropes (especially: Enemies to Lovers, Who Hurt You?), morally grey characters and kick-ass heroines. She loves training montages and dueling as foreplay. Show her spice during high-pressure situations, quick kisses stolen in battlefields, and fantastic banter. She would also love a return to the paranormal romances that dominated the 2010s. Think the 2020s twist on <i fr-original-style="" style="box-sizing: border-box;">Twilight</i>,&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Beautiful Creatures</i>,&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Shiver</i>&nbsp;or&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Vampire Academy</i>. Isabel is most definitely on the hunt for Romantasy and paranormal romance featuring queer and underrepresented voices.</p><p style=" color: rgb(0, 0, 0);" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;"><i fr-original-style="" style="box-sizing: border-box;">Fantasy</i></b> &ndash;&ndash; The worldbuilding absolutely must be believable and purposeful. Fantasy should be a mirror held up to the real world, offering a differing perspective that allows us to examine something about ourselves or our lives in a new light. Isabel has a masters degree in Fantasy from the University of Glasgow so can be a bit of a stickler when it comes to this! The magic/training/military school trope has been nearly exhausted, so be creative with the setting. Her favorite fantasy author is Tamora Pierce - she would love a &ldquo;girl has to pretend to be a boy to get her knighthood&rdquo; storyline that Pierce couldn&rsquo;t do in the 80s such as LGBT representation (although Alanna was definitely gender fluid and Kel was 100% ace), a deeper dive into the social and political implications (no white saviorism!) and more spice. Some of her other favorite fantasy novels include <i fr-original-style="" style="box-sizing: border-box;">Howl&rsquo;s Moving Castle</i>,&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Good Omens,</i>&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Kindred</i>&nbsp;and&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Golden Compass</i>. Isabel does not want Tolkien-esque hard worldbuilding with 100k+ quests; instead focus on the pacing and how it can grab the reader. She wants a fantasy plot that compels me to keep reading even if it&rsquo;s past her bedtime! She adores fairytale retellings, dark fantasy, alternate histories and historical fantasy, and the occasional steampunk/dystopia.</p><p style=" color: rgb(122, 122, 122);" fr-original-style=" color: rgb(122, 122, 122);"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">When not working, Isabel can usually be found reading or wandering a bookstore. Some of her favorite books include&nbsp;<i fr-original-style="" style="box-sizing: border-box;">The Hunger Games, Pride and Prejudice</i>&nbsp;and&nbsp;<i fr-original-style="" style="box-sizing: border-box;">The Mysterious Benedict Society</i>.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Isabel would like you to submit a covering letter, 1 -2 page synopsis and the first 5,000 words of your completed manuscript in a single word document.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Isabel is kindly offering one free session for low income/under-represented writers.&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Monday 16 September&nbsp;</strong><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">2024</strong></p>

LOOKING FOR: YA, NEW ADULT & ADULT ROMANCE
Born to two bibliophiles, Isabel Lineberry could not have grown up to be anything else. She was born and raised in the Southwest United States but always knew she wanted to move to the UK. In high school she set her sights on a job in the publishing industry and hasn’t blinked since.
Isabel graduated in 2021 from Barrett, the Honors College at Arizona State University, with dual degrees in English Literature and Business Entrepreneurship. Just a few months later she was in Scotland pursuing an MLitt in Fantasy at the University of Glasgow. She wrote her Masters thesis on Tamora Pierce and is a fan of Ray Bradbury, Octavia Butler and Samantha Shannon. 
At Pérez Literary & Entertainment, Isabel looks after foreign rights and audio rights inquiries, assists the Managing Director and is building her own client list of contemporary stories and fantasy, across the YA and New Adult genres and any teen / Adult fiction that features a prominent romantic plot, in any guise.
Isabel is particularly interested in Contemporary Romance, Romantasy and Fantasy and is always attracted to the character and voice first, so give her romantic tension that has her giggling, a villain who is as charming as they are evil or a group of characters who have her watching their conversations as if it’s a tennis match.
More specifically, Isabel is looking for:
Romance –– For YA, updated Meg Cabot or John Green. Those were favorites for her as a teenager but she wants new takes––LGBT characters, diverse backgrounds, complex character development and a deep-dive into what it means to be a teenager in the current world. Give her relatability that doesn’t sacrifice a character’s unique traits. She is looking for the middle ground between the manic pixie dream girl and the buttoned-up character who just needs to take off their glasses.
In New Adult, Isabel is a big fan of authors like Elle Kennedy, C. W. Farnsworth, Elsie Silver and Morgan Elizabeth. BookTok romances are the perfect escapism for readers of all ages but especially for college students and young professionals like myself. Her all-time favorite tropes are Grumpy/Sunshine, Fall First/Fall Harder and all the Spice! She is not a fan of cheating storylines, accidental pregnancy, step-sibling romance or unnecessary miscommunication tropes. 
Romantasy –– Send her romance with sufficient fantasy worldbuilding. The romantic plot should be the main event but the worldbuilding needs to be able to stand up to scrutiny. The reader should accept the customs and specifics of your fantasy without too much confusion. Recent titles Isabel has loved include Fourth Wing and League of Gentleman Witches. 
As for the romance, Isabel loves tropes (especially: Enemies to Lovers, Who Hurt You?), morally grey characters and kick-ass heroines. She loves training montages and dueling as foreplay. Show her spice during high-pressure situations, quick kisses stolen in battlefields, and fantastic banter. She would also love a return to the paranormal romances that dominated the 2010s. Think the 2020s twist on Twilight, Beautiful Creatures, Shiver or Vampire Academy. Isabel is most definitely on the hunt for Romantasy and paranormal romance featuring queer and underrepresented voices.
Fantasy –– The worldbuilding absolutely must be believable and purposeful. Fantasy should be a mirror held up to the real world, offering a differing perspective that allows us to examine something about ourselves or our lives in a new light. Isabel has a masters degree in Fantasy from the University of Glasgow so can be a bit of a stickler when it comes to this! The magic/training/military school trope has been nearly exhausted, so be creative with the setting. Her favorite fantasy author is Tamora Pierce - she would love a “girl has to pretend to be a boy to get her knighthood” storyline that Pierce couldn’t do in the 80s such as LGBT representation (although Alanna was definitely gender fluid and Kel was 100% ace), a deeper dive into the social and political implications (no white saviorism!) and more spice. Some of her other favorite fantasy novels include Howl’s Moving Castle, Good Omens, Kindred and Golden Compass. Isabel does not want Tolkien-esque hard worldbuilding with 100k+ quests; instead focus on the pacing and how it can grab the reader. She wants a fantasy plot that compels me to keep reading even if it’s past her bedtime! She adores fairytale retellings, dark fantasy, alternate histories and historical fantasy, and the occasional steampunk/dystopia.
When not working, Isabel can usually be found reading or wandering a bookstore. Some of her favorite books include The Hunger Games, Pride and Prejudice and The Mysterious Benedict Society. 
Isabel would like you to submit a covering letter, 1 -2 page synopsis and the first 5,000 words of your completed manuscript in a single word document.
(In addition to the paid sessions, Isabel is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Monday 16 September 2024

I Am In Print

TWO SPACES LEFT! 30th September Isabel Lineberry #Agent121. Looking for: YA, NEW ADULT & ADULT ROMANCE

Are you tired of frustrating conversations where you can't get your point across properly to people? Do you revert to sending an email rather than picking up the phone? Does the thought of talking to a room full of people fill you with fear? Are you still feeling ‘on the spot’ and overwhelmed by the increasingly complex virtual environment you’re working and communicating in?
The good news is you're not on your own!
This is common amongst many professionals where communication is critical to success.
How would it feel to join or walk into a meeting with the confidence of knowing you can engage everyone immediately? What if you could identify simple ways to adapt your style to communicate more effectively with different people's behaviours? What if this meant better relationships, more collaboration, happier customers and better business?
All you need to know to transform your communication skills can be gained at this engaging and interactive workshop event.

The Hub Events

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt:

The pros and cons of different communication channels and when best to use them
The power of communicating through words, sound and body language
Why people behave and communicate differently and how to recognise and adapt to their style
What someone's natural behavioural style means when it comes to making decisions
How to increase sales through better and more personalised communication
How to engage better with audiences of all sizes when presenting

How to Communicate with Impact 

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			<h2>Description</h2>		</div>
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			<p>The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. Difficult conversations are a significant part of every leader's job.</p>		</div>
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										<span>Understand the circumstances that lead to difficult conversations.</span>
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										<span>Use tone and body language to great effect.</span>
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										<span>Learners of all backgrounds and qualifications looking for relevant qualifications can enroll in this course. </span>
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										<span>High-quality e-learning content. </span>
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										<span>Learn practical ways of handling difficult conversations.</span>
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										<span>Perfect course for managers who are responsible to help every team member improve.</span>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Introduction</strong></td>
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					<td>Introduction - Welcome from Alan Stevens</td>
					<td><span>FREE</span> </td>
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					<td colspan="4"><strong>Difficult Conversations</strong></td>
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					<td>Why Are Some Conversations Difficult?</td><td><span>🕐 00:02:00</span></td>
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					<td>Preparation</td><td><span>🕐 00:02:00</span></td>
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					<td>Set-Up and Room Layout</td><td><span>🕐 00:03:00</span></td>
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					<td>How to Start the Conversation</td><td><span>🕐 00:02:00</span></td>
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					<td>Active Listening and Responding</td><td><span>🕐 00:02:00</span></td>
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					<td>Ask Open and Supportive Questions</td><td><span>🕐 00:02:00</span></td>
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					<td>Focus on Facts, Not Personalities</td><td><span>🕐 00:01:00</span></td>
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					<td>Use of Tone and Body Language</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Exploring Alternative Solutions</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Challenge</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Close a Difficult Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Conclusions</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Summary - What We've Covered</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Thank You and Next Steps</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Meeting Skills

Master Your Emotions

Dealing With Difficult Customers

Management Skills

Description The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular,

Managing Difficult Conversations

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do you avoid difficult conversations?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Maybe you avoid certain topics or uncomfortable conversations with certain people.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whatever the reason, avoiding &#39;clearing the air&#39; will almost always have long term, negative consequences. Even if you can&#39;t see the impact of not dealing with the pressing issue, the resentment can build up until one day, someone will explode.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this two hour session, we will look at:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is a difficult conversation?</li><li fr-original-style="" style="box-sizing: border-box;">What makes difficult conversations even more difficult?</li><li fr-original-style="" style="box-sizing: border-box;">How to prepare for difficult conversations</li><li fr-original-style="" style="box-sizing: border-box;">Understanding and managing emotions - awareness</li><li fr-original-style="" style="box-sizing: border-box;">Seeking help</li><li fr-original-style="" style="box-sizing: border-box;">Providing constructive feedback</li></ul><div fr-original-style="" style="box-sizing: border-box;">After the session, you will be able to recognise your own barriers to approaching difficult conversations, prepare for meetings to minimise negative outcomes and manage emotions, both yours and the other persons more effectively.&nbsp;</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Neupauer Ltd

Conflict Resolution

Conflict Management

Workplace Communication

Business Relationship Management (BRM)

Communication Skills

Do you avoid difficult conversations? 
"When you avoid them you trade short term discomfort for long-term dysfunction."
Is it worth it? Join our session to learn how to tackle difficult conversations 


How to tackle difficult conversations 

<h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Do you struggle with giving tricky feedback? Saying something important that you think others won&#39;t want to hear? Standing up for yourself and sharing your thoughts or needs? You are NOT alone! Having worked in a support role for a decent sized employer in the UK for over a decade, we KNOW that this is a challenge for many: a silent struggle that often goes untackled, unsupported and unresolved. Worse still, this is not a status quo without cost. It costs teams, departments and businesses in lost talent, efficiency and poor mental health. It costs YOU too; stress, anxiety, overwork and challenging relationships.</strong></strong></h3><h3 fr-original-style="" style="box-sizing: border-box;">We know there&#39;s a better way and we&#39;d like to share the core concepts with you! We won&#39;t be telling you what to do; that won&#39;t work. What we will be doing is sharing insights, tools and strategies that will allow you to build your confidence and develop your own &#39;tool kit&#39; for the trickier conversations in your life.</h3><h4 fr-original-style="" style="box-sizing: border-box;">We&#39;ll be exploring:</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Essential information about humans and stuff that&#39;s hard to hear</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Getting clear about the issue</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">ABC Messaging</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Moving forward</em></em><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Here&#39;s what some of our delegates thought:</strong></strong></p><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 stars! This session is a great introduction to how having difficult conversations can create a more open and honest culture in an organisation.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars! Great session lots of practical examples given and frameworks to support reframing going forward.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars.I have been on a few webinars now and have always learnt so much. The content is delivered in an engaging way and I like that there are discussions that happen throughout - gives it a good balance of listening and discussion. I will forever recommend webinars from The Happy Human and look forward to any further upcoming webinars.&#39;</blockquote><h3 fr-original-style="" style="box-sizing: border-box;">This is an interactive workshop to give you the opportunity to think, explore and share your challenges and thoughts. You&#39;ll work in very small groups and we&#39;ll be considerate and respectful of personal preferences throughout. We know that&#39;s tough for some, but here&#39;s the rub - communication is something we can only get better at if we practice it out loud. We hope you&#39;ll give us a chance to show you what a difference a little support and kindness can make!</h3><h4 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Happy Human Training

Wanna learn something simple yet so amazing that it's going to blow your mind?
Good, because this little workshop's a gem. 
Join Happy Human Training's Cami Rose as she shares her decades of experience as a counsellor and coach with an introduction to the power of noticing and the crucial role it can play in helping us better manage our day to day stresses, challenges and relationships.

A Manager's Guide To Challenging Conversations and How to Have Them Well

<h2>Mastering Critical Conversations: On-Demand</h2>
<p>We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally.</p>
<p>After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play.</p><h3>What You Will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze</li>
<li>Utilize various techniques to mitigate an 'amygdala hijack' state</li>
<li>Leverage a 5-step model to deliver 'challenging' news effectively</li>
</ul><section>
                    <h3>Managing Difficult Conversations</h3><ul><li>Obstacles to managing difficult conversations</li><li>Understanding human nature</li></ul><h3>Brain Science and the Biology of Emotion</h3><ul><li>The unique challenge of social and emotional learning</li><li>The limbic system and the amygdala hijack</li><li>Self-regulation strategy for the amygdala hijack</li></ul><h3>Delivering Challenging Messages</h3><ul><li>Managing difficult conversations</li><li>5 steps for delivering a challenging message</li><li>Verbal active listening techniques</li><li>Preparing to deliver a challenging message (scenarios)</li></ul><h3>Conversations Involving Emotion and Conflict</h3><ul><li>Two types of conflict</li><li>Spectrum of responses to conflict</li><li>Psychological type preferences and conflict</li><li>Creating an action plan</li></ul>


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