36005 Courses delivered Online

Learn telephone and written communication skills, as well as how to create an effective social media profile. Includes Better Telephone Communication, Overcoming Challenges on the Phone, Writing Structure & Quick Tips, Social Media Basics.

Learn the vital core skills of questioning and listening skills, and face-to-face communication. Includes Verbal Skills & Asking Questions, Open & Closed Questions, The Funnel, Active Listening, Face‐to‐Face Communication, Rules for Success

Learn how to deal with, and prevent, communication problems. Includes Identifying Problems, Opposition & Conflict, Difficult Messages, Assertiveness & Intimidation, Best Practices.

Learn how good communication works, and how your style relates to this. Includes Rules of Communication, Your Communication Style, Your Self Image, Clarifying Objectives, Reviewing Your Assumptions.