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<h2>Team Identity Day</h2><p>All teams need to step back periodically and think about direction, where they have been and where they are going.</p><p>If a team is giving cause for concern, whether subjectively in terms of perception or more objectively in terms of its performance metrics, it may well be that the team is not functioning as well as it could with its existing resources. If there is no shared sense of purpose - no vision, no mission - then it is all too likely that energies are not being properly directed, that inefficiencies are arising and that the team is failing.</p><p>Equally, a newly formed team - or a recently restructured one - needs to focus first on the bigger picture before it can get down to the job of service delivery.</p><p>In situations such as this, a team identity day can be invaluable, helping the team establish a sense of direction, of purpose, of identity.</p><h3>Learning objectives</h3><p>This workshop usually has two very specific outcomes. First, a draft (or revised) vision and mission statements, sometimes expressed as a 'Team Charter'. And secondly, an agreed set of next steps. Individual participants tend to come away from the event, inspired and motivated, with an increased sense of purpose and commitment and a better understanding of their own role as well as that of the team as a whole.</p><section>
                    <h3>Introductions / scene setting</h3><ul><li>Why are we here?</li><li>What do we all want to achieve?</li><li>What will be important to ensure we get the most from the day?</li></ul><h3>Beginning the journey to team identity</h3><ul><li>In what way we do we operate as a team now?</li><li>What examples do we have of working well together?</li><li>What are some of our biggest practical challenges in working together?</li><li>Team SWOT analysis</li></ul><h3>Who are our competitors?</h3><ul><li>Internal and external? (Depending on context)</li><li>Can they provide a better service than us?</li><li>What are the consequences for us as a team?</li></ul><h3>Team perception</h3><ul><li>How are we perceived by the business?</li><li>How are we perceived by our clients/customers/end users?</li><li>How do we see ourselves?</li><li>How do we see ourselves in the future?</li></ul><h3>Added value</h3><ul><li>What is added value?</li><li>How can we provide it?</li><li>Are we focusing on the right things?</li><li>Want v need v expect</li></ul><h3>Our team identity</h3><ul><li>Who are we and what do we do?</li><li>Why does our team ultimately exist?</li><li>What are we here to deliver?</li><li>Who relies on us?</li><li>Who do we rely on for success?</li><li>What consistencies in delivery must we demonstrate?</li></ul><h3>Our vision for success</h3><ul><li>What is a vision?</li><li>Why do we need a vision?</li><li>What is our draft vision statement?</li><li>What is a mission?</li><li>What is our draft mission statement?</li></ul><h3>Review</h3><ul><li>What is our team vision?</li><li>Do we have clarity about our team identity and approach?</li><li>What is our team charter?</li><li>What are some of our immediate next steps?</li></ul>


                </section>

Maximum Performance

Team Identity Day

<p>There are huge benefits to using a coaching style when engaging with line managers and stakeholders.</p>
<p>This doesn't mean that you have to be a fully qualified coach. (We have other courses for that!)</p>
<p>But what it does mean is having the ability to deploy key coaching skills naturally, in the moment, to best effect.</p>
<p>This modular programme will help. The focus is on building skills and knowing when and how best to deploy them. The modular approach helps build confidence and gives opportunities for practice and reflection.</p><ul><li>APPRECIATE THE VALUE OF COACHING IN YOUR ROLE</li><li>UNDERSTAND WHEN TO USE A COACHING STYLE - AND WHEN NOT TO</li><li>PRACTICE AND DEVELOP THE KEY SKILLS: TRUST AND RAPPORT, QUESTIONING, ACTIVE LISTENING, GOAL-SETTING</li><li>USE THE SOLUTION-FOCUSED APPROACH</li><li>CHALLENGE EFFECTIVELY</li></ul><section>
                    <h3>DAY ONE - COACHING FUNDAMENTALS</h3><h4>1. Welcome, aims and introductions</h4><h4>2. What is coaching?</h4><ul><li>Definition of coaching</li><li>Difference between coaching, mentoring, advising, managing, etc.</li><li>Benefits of using a coaching approach</li><li>Push-pull continuum</li><li>Your preference and how to flex your style</li></ul><h4>3. When to coach</h4><ul><li>Opportunities to coach</li><li>What stops us coaching</li><li>The coaching mindset</li><li>Skill-will matrix</li></ul><h4>4. Is this coaching?</h4><ul><li>Exercise - coaching of whole group</li><li>Facilitated session to explore what elements of coaching were present and what was missing</li></ul><h4>5. Key coaching skills</h4><ul><li>Self-assessment on skills - checklist</li><li>A 'deeper dive' into key skills, with mini-exercises: Trust and rapport: how do we develop rapport? Questioning: powerful questions; coach the trainer. Active listening: creating and holding the space to think. Goal-setting: Powerful outcomes</li><li>Support v challenge</li></ul><h4>6. Creating a partnership</h4><ul><li>Creating a partnership / coaching alliance: How will you position coaching? Coach-coachee responsibilities: how you will work together. Coaching in the moment</li></ul><h4>7. Coaching framework - OSCAR</h4><ul><li>Demo and practice</li></ul><h4>8. And finally...</h4><ul><li>Demo and practice</li></ul><ul><li>Demo and practice</li></ul><h3>DAY TWO - COACHING FUNDAMENTALS</h3><h4>1. Welcome back</h4><ul><li>Check-in</li></ul><h4>2. Coaching practice</h4><ul><li>Sparkling moments linked to coaching practice</li><li>Focusing on the positive: a solution-focused approach</li><li>Acknowledging your coachee - why this is important and what to acknowledge</li></ul><h4>3. Coaching 'clinic'</h4><ul><li>Successes and insights; what surprised you most?</li><li>Challenges for group clinic - additional strategies, tips and tools to build coaching practice and confidence</li></ul><h4>4. Challenge in coaching</h4><ul><li>Support v challenge. Preferred approaches</li><li>The value of using challenge in coaching</li><li>What stops us challenging?</li><li>How to challenge effectively - different ways of offering challenge</li><li>Exercise - using challenging interventions. Coach the trainer.</li></ul><h4>5. Coaching practice</h4><ul><li>In trios - using the Oscar framework</li><li>Feedback in trios - focus on how challenge was used</li><li>Plenary debrief</li></ul><h4>6. And finally...</h4><ul><li>Review of learning</li><li>Actions and next steps</li><li>Closing exercise</li></ul>


                </section>

Coaching Skills for HR / L&D Professionals

<h2>Team Identity Day: In-House</h2><p>All teams need to step back periodically and think about direction, where they have been and where they are going.</p><p>If a team is giving cause for concern, whether subjectively in terms of perception or more objectively in terms of its performance metrics, it may well be that the team is not functioning as well as it could with its existing resources. If there is no shared sense of purpose - no vision, no mission - then it is all too likely that energies are not being properly directed, that inefficiencies are arising and that the team is failing.</p><p>Equally, a newly formed team - or a recently restructured one - needs to focus first on the bigger picture before it can get down to the job of service delivery.</p><p>In situations such as this, a team identity day can be invaluable, helping the team establish a sense of direction, of purpose, of identity.</p><h3>Learning objectives</h3><p>This workshop usually has two very specific outcomes. First, a draft (or revised) vision and mission statements, sometimes expressed as a 'Team Charter'. And secondly, an agreed set of next steps. Individual participants tend to come away from the event, inspired and motivated, with an increased sense of purpose and commitment and a better understanding of their own role as well as that of the team as a whole.</p><section>
                    <h3>Introductions / scene setting</h3><ul><li>Why are we here?</li><li>What do we all want to achieve?</li><li>What will be important to ensure we get the most from the day?</li></ul><h3>Beginning the journey to team identity</h3><ul><li>In what way we do we operate as a team now?</li><li>What examples do we have of working well together?</li><li>What are some of our biggest practical challenges in working together?</li><li>Team SWOT analysis</li></ul><h3>Who are our competitors?</h3><ul><li>Internal and external? (Depending on context)</li><li>Can they provide a better service than us?</li><li>What are the consequences for us as a team?</li></ul><h3>Team perception</h3><ul><li>How are we perceived by the business?</li><li>How are we perceived by our clients/customers/end users?</li><li>How do we see ourselves?</li><li>How do we see ourselves in the future?</li></ul><h3>Added value</h3><ul><li>What is added value?</li><li>How can we provide it?</li><li>Are we focusing on the right things?</li><li>Want v need v expect</li></ul><h3>Our team identity</h3><ul><li>Who are we and what do we do?</li><li>Why does our team ultimately exist?</li><li>What are we here to deliver?</li><li>Who relies on us?</li><li>Who do we rely on for success?</li><li>What consistencies in delivery must we demonstrate?</li></ul><h3>Our vision for success</h3><ul><li>What is a vision?</li><li>Why do we need a vision?</li><li>What is our draft vision statement?</li><li>What is a mission?</li><li>What is our draft mission statement?</li></ul><h3>Review</h3><ul><li>What is our team vision?</li><li>Do we have clarity about our team identity and approach?</li><li>What is our team charter?</li><li>What are some of our immediate next steps?</li></ul>


                </section>

Team Identity Day: In-House

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Keeping Yourself in Mind: An ACT-informed programme for people supporting a family member with JHD</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We are pleased to invite you to our virtual course for parents and family carers of people living with Juvenile Huntington&rsquo;s disease. The course will be run by Sarah Gunn, a clinical psychologist and researcher at the University of Leicester, and will be based on the principles of Acceptance and Commitment Therapy. Acceptance and Commitment Therapy is a therapeutic approach which focuses on learning to manage difficult thoughts and feelings, and to live a life which feels valuable and meaningful despite the struggles we encounter.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is an opportunity to explore the difficulties that can be associated with caring for a person with JHD (for you and within the family), to identify the values that matter most to you, and for you to think about how to move towards a more rich and valued life than you may have now.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This is an eight-week course running from Wednesday 7 February to Wednesday 27 March 2024.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The sessions will be on a Wednesday afternoon 1-2.30pm.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Here is a very brief session outline:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Week 1: Introductions: To ACT, to the programme, and to each other</li><li fr-original-style="" style="box-sizing: border-box;">Week 2: Impacts of Juvenile Huntington&rsquo;s on the &ldquo;carer&rdquo;* and wider family</li><li fr-original-style="" style="box-sizing: border-box;">Week 3: Psychological wellbeing when supporting a person with Juvenile Huntington&rsquo;s</li><li fr-original-style="" style="box-sizing: border-box;">Week 4: Coping and adjustment: Living with, not battling against</li><li fr-original-style="" style="box-sizing: border-box;">Week 5: What matters to you: Finding your values</li><li fr-original-style="" style="box-sizing: border-box;">Week 6: Moving forward: Taking steps to align with your values</li><li fr-original-style="" style="box-sizing: border-box;">Week 7: Living a valued life alongside Huntington&rsquo;s: Plans and coping strategies</li><li fr-original-style="" style="box-sizing: border-box;">Week 8: Reflection and ending: What&rsquo;s next?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*Note: Some people don&rsquo;t like this term, so here we&rsquo;re using it in quote marks. During the course, we will discuss which term would be preferred by the people attending.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information on what information we collect and how we use it when booking onto one of our events, please see our privacy policy on our website.</p>

Huntington's Disease Association

Keeping Yourself in Mind - JHD parents / family carers

General Admission

<p>'Team identity' is an umbrella term that describes a team in terms of its vision, purpose, values, objectives and approach; in fact, everything that makes it unique. It brings a shared sense of what is important and what the team wants to achieve together. Building a team identity is an important step in enhancing commitment, trust, synergy and collaboration within the team.</p>
<p>This workshop provides an opportunity for your team to work together as 'one HR team' and begin the journey of creating a team identity. It enables participants to reflect on where the team has been, where it is going and how the team is perceived by the business. The workshop highlights existing strengths within the team, builds on and reinforces other initiatives being undertaken and supports the team in identifying practical steps that will help improve team effectiveness, create a team charter and enhance the value HR adds.</p>
<p>Underpinning the event is an analysis of how effectively the team is currently working together. This is typically achieved through the completion of a Team Effectiveness Survey before the event or a SWOT analysis on the day. If the survey is used, participants are asked to complete the survey before the training day and the feedback is collated by us and anonymised before being fed back on the day. It provides insight into ten key elements of teamwork and asks participants to respond to a series of open questions designed to get a view of team strengths and weaknesses as well as identifying what participants value about working within the team, what they find frustrating, and their ideas for improving team effectiveness. The questions can be tailored to individual client requirements.</p>
<p>Key outcomes for the day typically include a draft 'Team Charter' in the form of vision and mission statements, work on establishing a common approach and / or values and an action plan designed to build on the success of the team and enhance its effectiveness.</p><ul><li>A GREATER SENSE OF TEAM SPIRIT</li><li>A CLEARER FOCUS</li><li>FRESH IMPETUS BEHIND THE VISION AND MISSION</li><li>AN AGREED SET OF NEXT STEPS</li></ul><section>
                    <h3>1. Introductions / scene setting</h3><ul><li>Why are we here? What do we all want to achieve?</li><li>What will be important to ensure we get the most from the day?</li></ul><h3>2. Understanding team identity</h3><ul><li>What is a team identity?</li><li>What are the benefits of establishing a 'Team Charter'?</li><li>Exploring what makes a team. The importance of a common purpose, performance objectives and approach. Application to your team</li></ul><h3>3. Your team</h3><ul><li>In what way we do we operate as one team now?</li><li>What examples do we have of working well together? Challenges?</li><li>Team Effectiveness Survey feedback (if done as 'pre-work') or SWOT analysis</li><li>Ideas, insights and actions to enhance team effectiveness</li></ul><h3>4. Team perception</h3><ul><li>The importance of perception</li><li>How do others perceive us? How does the business perceive us? Linked to any internal measures such as customers surveys, feedback given, etc</li><li>How is this similar to, or different from, how we perceive ourselves?</li><li>How do we see ourselves in the future?</li></ul><h3>5. Added value</h3><ul><li>What do we mean by added value?</li><li>What do we do already that adds value?</li><li>What do we spend time and energy doing that doesn't add value?</li><li>Are we focusing on the right things? How can we improve the value we add?</li><li>The need for continuous improvement. Aggregation of marginal gains</li></ul><h3>6. Developing a team identity / team charter</h3><ul><li>What is a team vision?</li><li>Creative exercise in developing a team vision and vision statement</li><li>Understanding our team purpose. Ultimately, why does our team exist?</li><li>Developing a mission statement (optional)</li><li>Determining how we want to work together. What values and behaviours are important to us? (optional)</li><li>Actions: What will we start, continue and stop doing?</li></ul><h3>7. Closing the gap</h3><ul><li>How clear are we on the vision for our team?</li><li>Where are we now in relation to this vision, on a scale of 1-10?</li><li>What are the next steps / actions we will take?</li><li>What will help or hinder us? Forcefield analysis approach</li><li>What will we do to strengthen the helping forces and minimise the hindering forces?</li><li>Identifying resources and support</li></ul><h3>8. Action planning</h3><ul><li>Having FUN = Follow Up Now!</li><li>How will we keep this on the radar?</li><li>What are our individual commitments to the team?</li></ul>


                </section>

HR Team Identity Day

<h2>Public Service Manager Programme</h2><p>Volatility, uncertainty, complexity and ambiguity - the classic VUCA environment - are the order of the day. If this is the new normal, you need all the help you can get.</p><p>And that's why we developed this programme. Inspired by a tried-and-tested programme we already deliver for private sector organisations, this programme has been designed by our two lead specialists in public service management - Amanda Dudman and David Elverson. Amanda focuses on the management side of the equation, helping even the most experienced managers find new ways of working more effectively, while David focuses on supporting the commercial agenda.</p><p>Aimed at public service managers and leaders who line manage others, this ILM-recognised programme takes a modular approach and gives participants plenty of tools and strategies for dealing with current challenges in the workplace through expert trainer input and skills practice.</p><p>In addition, there is the opportunity to learn from peers, share experiences, address how to deal with the more challenging issues, and prepare action plans to implement with confidence back at work.</p><p>Tough times continue for public services as internal and external drivers in a fast-moving landscape put ever more pressure on managers, the 'squeezed middle'. Demands on resources and time mean that managers need practical and workable everyday solutions and approaches that support them in their busy, stretching daily work.</p><section>
                    <h3>Managing and Leading Day-to-day</h3><h4>Your Role as a Manager and Creating a Personal Development Plan</h4><ul><li>Welcome and Introductions</li><li>Setting the Scene and Creating Expectations - Introducing the Programme</li><li>Your Role as a Manager</li><li>Drawing Up a Development Plan</li><li>Peer-to-peer Development Discussions</li></ul><h4>The Vuca Environment in Which You Manage</h4><ul><li>What is Vuca?</li><li>Vuca Insights and Approaches During Continuous Change</li><li>Action Planning and Peer Learning Review</li></ul><h3>Personal Tools for Managing in a Changing Work Environment</h3><h4>Time and Stress</h4><ul><li>Time Thieves and Pressures</li><li>Signs of Stress and Spotting Them</li><li>What's in Your Stress Container?</li><li>Tips and Ideas for Managing Your Stress Levels</li><li>Learning Review</li></ul><h4>Remote and Agile Working</h4><ul><li>Rowe (Results Orientated Work Environment)</li><li>Managing People in a Remote and Agile Environment</li><li>Building Trust</li><li>Are You an Agile Manager?</li><li>Learning Review</li></ul><h3>Improving Performance</h3><h4>Supporting and Developing People</h4><ul><li>How Do You Learn?</li><li>Creating Effective Development Plans</li><li>Holding Great Development and Learning One-to-ones</li><li>Practising With Your Peers</li><li>Learning Review</li></ul><h4>Enabling Accountability and Responsibility</h4><ul><li>The Accountability Ladder</li><li>Having Accountable Team Members Who Take Responsibility</li><li>Deal - a Structured Approach for Holding an Accountability Discussion</li><li>Peer Practice Using the Deal Framework</li><li>Learning Review</li></ul><h3>Honest Conversations</h3><h4>Holding Honest Conversations: Providing Feedback, Managing Challenging Discussions and Dealing With Conflict</h4><ul><li>Your Honest Conversation Challenges</li><li>Building the Relationship</li><li>Providing and Receiving Feedback</li><li>Dealing With Challenging Behaviours</li><li>Listening and Rapport</li><li>The Emotional Bank Account</li><li>'fierce Conversations' - Dealing With Conflict in a Conversation</li><li>Learning Review</li></ul><h3>Developing and Implementing an Enterprising Approach</h3><h4>Developing Entrepreneurial Thinking</h4><ul><li>What is Entrepreneurship?</li><li>Types of Innovation</li><li>Benefits of Entrepreneurship</li><li>Challenge Focused Innovation</li><li>Review and Action Planning</li></ul><h4>Creating a Culture of Entrepreneurial Thinking at Work</h4><ul><li>Practising Entrepreneurial Thinking - Tools and Techniques</li><li>Imaginative Ways of Using Resources</li><li>Review and Action Planning</li></ul><h3>Motivation and Engagement for Resilience</h3><h4>Better Motivation at Work</h4><ul><li>Defining Motivation</li><li>Exploring Some Motivation Thinking</li><li>Skill or Will?</li><li>Drawing Up a Motivation Plan for Someone You Manage</li><li>Review and Action Planning</li></ul><h4>Managing for Engagement and Resilience</h4><ul><li>What's Your Engagement and Wellbeing Challenge?</li><li>Commitment V Compliance</li><li>The Resilience Gallery</li><li>Activities That Boost Resilience and Support Wellbeing</li><li>Learning Review</li></ul><h3>Managing and Leading Strategically</h3><h4>Coaching Skills</h4><ul><li>The Core Skills and Behaviours for Coaching</li><li>The Coaching Spectrum (Downey)</li><li>Coaching Each Other</li><li>How You Coach Without Giving the Answers</li><li>Learning Review</li></ul><h4>The Leader's Shadow</h4><ul><li>The Influence Your Values Have on Your Style</li><li>Your Impact: the Shadow of a Leader</li><li>It Starts With Me - What I Say, How I Act, How I Measure</li><li>Learning Review</li></ul><h3>Commercial Skills</h3><h4>Commercial Awareness in the Public Sector</h4><ul><li>What is Commercial Thinking?</li><li>Defining Strategic Commercial Objectives</li><li>Developing a Strategic Focus</li><li>Defining Customer Targets</li><li>The Competitive Marketplace</li><li>Meeting Stakeholder Expectations</li><li>Implementation - Systems, Structures and Processes</li><li>Implementation - People and Culture</li><li>Tools and Checklists</li></ul><h3>The Political Dimension and Wrapping It All Up</h3><h4>Working in a Political Environment</h4><ul><li>Communicating With Elected Members and Understanding Their Motivations</li><li>The Political Structure Where You Work</li><li>Using the Member Officer Relationship Protocol</li><li>Influencing Skills and Approaches</li><li>Formulating an Influencing Plan</li></ul><h4>Programme Review</h4><ul><li>Reviewing Activities</li><li>Personal, Group and Peer-led Learning Review of All the Modules and Personal Learning</li><li>Call to Action - Going Forwards and My Next Steps</li><li>Action Planning and Evaluation</li></ul>


                </section>

Public Service Manager Programme

<h2>Public Service Manager Programme: In-House</h2><p>Volatility, uncertainty, complexity and ambiguity - the classic VUCA environment - are the order of the day. If this is the new normal, you need all the help you can get.</p><p>And that's why we developed this programme. Inspired by a tried-and-tested programme we already deliver for private sector organisations, this programme has been designed by our two lead specialists in public service management - Amanda Dudman and David Elverson. Amanda focuses on the management side of the equation, helping even the most experienced managers find new ways of working more effectively, while David focuses on supporting the commercial agenda.</p><p>Aimed at public service managers and leaders who line manage others, this ILM-recognised programme takes a modular approach and gives participants plenty of tools and strategies for dealing with current challenges in the workplace through expert trainer input and skills practice.</p><p>In addition, there is the opportunity to learn from peers, share experiences, address how to deal with the more challenging issues, and prepare action plans to implement with confidence back at work.</p><p>Tough times continue for public services as internal and external drivers in a fast-moving landscape put ever more pressure on managers, the 'squeezed middle'. Demands on resources and time mean that managers need practical and workable everyday solutions and approaches that support them in their busy, stretching daily work.</p><section>
                    <h3>Managing and Leading Day-to-day</h3><h4>Your Role as a Manager and Creating a Personal Development Plan</h4><ul><li>Welcome and Introductions</li><li>Setting the Scene and Creating Expectations - Introducing the Programme</li><li>Your Role as a Manager</li><li>Drawing Up a Development Plan</li><li>Peer-to-peer Development Discussions</li></ul><h4>The Vuca Environment in Which You Manage</h4><ul><li>What is Vuca?</li><li>Vuca Insights and Approaches During Continuous Change</li><li>Action Planning and Peer Learning Review</li></ul><h3>Personal Tools for Managing in a Changing Work Environment</h3><h4>Time and Stress</h4><ul><li>Time Thieves and Pressures</li><li>Signs of Stress and Spotting Them</li><li>What's in Your Stress Container?</li><li>Tips and Ideas for Managing Your Stress Levels</li><li>Learning Review</li></ul><h4>Remote and Agile Working</h4><ul><li>Rowe (Results Orientated Work Environment)</li><li>Managing People in a Remote and Agile Environment</li><li>Building Trust</li><li>Are You an Agile Manager?</li><li>Learning Review</li></ul><h3>Improving Performance</h3><h4>Supporting and Developing People</h4><ul><li>How Do You Learn?</li><li>Creating Effective Development Plans</li><li>Holding Great Development and Learning One-to-ones</li><li>Practising With Your Peers</li><li>Learning Review</li></ul><h4>Enabling Accountability and Responsibility</h4><ul><li>The Accountability Ladder</li><li>Having Accountable Team Members Who Take Responsibility</li><li>Deal - a Structured Approach for Holding an Accountability Discussion</li><li>Peer Practice Using the Deal Framework</li><li>Learning Review</li></ul><h3>Honest Conversations</h3><h4>Holding Honest Conversations: Providing Feedback, Managing Challenging Discussions and Dealing With Conflict</h4><ul><li>Your Honest Conversation Challenges</li><li>Building the Relationship</li><li>Providing and Receiving Feedback</li><li>Dealing With Challenging Behaviours</li><li>Listening and Rapport</li><li>The Emotional Bank Account</li><li>'fierce Conversations' - Dealing With Conflict in a Conversation</li><li>Learning Review</li></ul><h3>Developing and Implementing an Enterprising Approach</h3><h4>Developing Entrepreneurial Thinking</h4><ul><li>What is Entrepreneurship?</li><li>Types of Innovation</li><li>Benefits of Entrepreneurship</li><li>Challenge Focused Innovation</li><li>Review and Action Planning</li></ul><h4>Creating a Culture of Entrepreneurial Thinking at Work</h4><ul><li>Practising Entrepreneurial Thinking - Tools and Techniques</li><li>Imaginative Ways of Using Resources</li><li>Review and Action Planning</li></ul><h3>Motivation and Engagement for Resilience</h3><h4>Better Motivation at Work</h4><ul><li>Defining Motivation</li><li>Exploring Some Motivation Thinking</li><li>Skill or Will?</li><li>Drawing Up a Motivation Plan for Someone You Manage</li><li>Review and Action Planning</li></ul><h4>Managing for Engagement and Resilience</h4><ul><li>What's Your Engagement and Wellbeing Challenge?</li><li>Commitment V Compliance</li><li>The Resilience Gallery</li><li>Activities That Boost Resilience and Support Wellbeing</li><li>Learning Review</li></ul><h3>Managing and Leading Strategically</h3><h4>Coaching Skills</h4><ul><li>The Core Skills and Behaviours for Coaching</li><li>The Coaching Spectrum (Downey)</li><li>Coaching Each Other</li><li>How You Coach Without Giving the Answers</li><li>Learning Review</li></ul><h4>The Leader's Shadow</h4><ul><li>The Influence Your Values Have on Your Style</li><li>Your Impact: the Shadow of a Leader</li><li>It Starts With Me - What I Say, How I Act, How I Measure</li><li>Learning Review</li></ul><h3>Commercial Skills</h3><h4>Commercial Awareness in the Public Sector</h4><ul><li>What is Commercial Thinking?</li><li>Defining Strategic Commercial Objectives</li><li>Developing a Strategic Focus</li><li>Defining Customer Targets</li><li>The Competitive Marketplace</li><li>Meeting Stakeholder Expectations</li><li>Implementation - Systems, Structures and Processes</li><li>Implementation - People and Culture</li><li>Tools and Checklists</li></ul><h3>The Political Dimension and Wrapping It All Up</h3><h4>Working in a Political Environment</h4><ul><li>Communicating With Elected Members and Understanding Their Motivations</li><li>The Political Structure Where You Work</li><li>Using the Member Officer Relationship Protocol</li><li>Influencing Skills and Approaches</li><li>Formulating an Influencing Plan</li></ul><h4>Programme Review</h4><ul><li>Reviewing Activities</li><li>Personal, Group and Peer-led Learning Review of All the Modules and Personal Learning</li><li>Call to Action - Going Forwards and My Next Steps</li><li>Action Planning and Evaluation</li></ul>


                </section>

Public Service Manager Programme: In-House

<h2>Managing Benefits™ Foundation: Virtual In-House Training</h2>
 <p>The APMG International Managing Benefits and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved.</p>
 <p>Benefits are not simply just one aspect of project and programme management (PPM) - rather, they are the rationale for the investment of taxpayers' and shareholders' funds in change initiatives. Managing Benefits is designed to complement existing best practices in portfolio, programme and project management (such as PRINCE2®, MSP®, P3O® &amp; MoP®), and consolidates existing guidance while expanding on the specific practices and techniques aimed at optimizing benefits realization.</p>
 <p>The purpose of the Managing Benefits guidance and certification scheme is to provide you with generally applicable guidance encompassing benefits management principles, practices, and techniques, and to prepare you to take and pass the Foundation exam on the last day.</p>
 <h3>Managing Benefits provides:</h3>
 <ul>
 <li>An overview of benefits management - what it is, the case for doing it, and some common misconceptions that can limit its effectiveness in practice</li>
 <li>Descriptions of the seven principles upon which successful approaches to benefits management are built, and examples of how they have been applied in practice</li>
 <li>Guidance on how to apply benefits management at a portfolio level, as well as at an individual project or programme level</li>
 <li>Details of the five practices in the Benefits Management Cycle and examples of how they have been applied in practice</li>
 <li>Advice on how to get started in implementing effective benefits management practices and sustain progress</li>
 </ul><h3>What You Will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Define benefits, benefits management and related terms, and the objectives of benefits management</li>
 <li>Explain the principles upon which successful approaches to benefits management are based</li>
 <li>Define the practices contained within the Benefits Management Cycle and relevant techniques applicable to each practice</li>
 <li>Describe key elements of portfolio-based benefits management, as well as the scope of key roles and responsibilities for benefits management and the typical contents of the main benefits management documentation</li>
 <li>Identify barriers to effective benefits management and strategies to overcome them, including the key success characteristics of benefits management</li>
 <li>Improve your ability to pass the APMG Managing Benefits Foundation Certification exam</li>
 </ul><section>
                    <h3>Getting Started</h3>
 <ul>
 <li>Introductions</li>
 <li>Course structure</li>
 <li>Course goals and objectives</li>
 </ul>
 <h3>Overview of Managing Benefits</h3>
 <ul>
 <li>The Benefits Management Model</li>
 <li>Key Benefits Management Practices</li>
 </ul>
 <h3>What is Benefits Management?</h3>
 <ul>
 <li>Definitions</li>
 <li>Value and Value Management</li>
 <li>Why do we need benefits management?</li>
 <li>Objectives</li>
 </ul>
 <h3>Benefits Management Principles</h3>
 <ul>
 <li>Align benefits with strategy</li>
 <li>Start with the end in mind</li>
 <li>Utilize successful delivery methods</li>
 <li>Integrate benefits with performance management</li>
 <li>Manage benefits from a portfolio perspective</li>
 <li>Apply effective governance</li>
 <li>Develop a value culture</li>
 </ul>
 <h3>The Benefits Management Cycle</h3>
 <ul>
 <li>Barriers to effective and efficient benefits management and overcoming them</li>
 <li>Key success characteristics of effective benefits management</li>
 <li>Key roles, responsibilities, and documentation</li>
 </ul>
 <p>Benefits Management Practice 1 - Identify and Quantify</p>
 <p>Benefits Management Practice 2 - Value and Appraise</p>
 <p>Benefits Management Practice 3 - Plan</p>
 <p>Benefits Management Practice 4 - Realize</p>
 <p>Benefits Management Practice 5 - Review</p>
 <p>Portfolio-based Benefits Management</p>
 <p>Implementing and Sustaining Progress</p>
 <p>APMG Managing Benefits Foundation Exam</p>


                </section>

IIL Europe Ltd

Managing Benefits Foundation: Virtual In-House Training

OnlinePMCourses

Project Management

Project Management Template Kit and Checklists

Project Management Fundamentals

Master the Skills Now

Join us for an insightful webinar featuring distinguished experts from National Hospital for Neurology and Neurosurgery, Queen Square London, and Thornbury Radiosurgery Centre, Sheffield. This webinar will provide you with information on the latest approaches to Cavernoma management and an analysis of the findings from the Cavernomas A Randomised Effectiveness (CARE) trial, recently published in The Lancet Neurology.

AGENDA
Introductions: Mr Patrick Grover
Overview of Sheffield Experience of Cavernoma Management: Mr Matthias Radatz
The CARE trial results: Prof Rusty Al-Shahi 
Patient perspective and experience: Mr Ben Brady
Live discussion and Q&A: chaired by Mr Patrick Grover

LEARNING OBJECTIVES
Understanding the Current Management of Cavernomas: Gain comprehensive knowledge of the standard management approaches for cavernomas, including when intervention may be necessary and the various treatment options available.
Exploring the Latest Findings from the CARE Trial: Get an in-depth update on the recent results of the Cavernomas A Randomised Effectiveness (CARE) trial, as published in The Lancet Neurology, and understand their implications for clinical practice.
Experiencing the Patient’s Perspective in Cavernoma Management: Learn from the patient's viewpoint about living with cavernomas and how different management strategies impact their quality of life and treatment outcomes.

Amethyst Radiotherapy UK

Neurological Surgery

Clinical Governance

Clinical Research

Palliative Care

Neurosurgery

Medicine Management

Join us for a compelling webinar featuring leading specialists from the National Hospital for Neurology and Neurosurgery, Queen Square London, and Thornbury Radiosurgery Centre, Sheffield. This session will explore the newest developments in Cavernoma management and offer a detailed review of the results from the Cavernomas A Randomised Effectiveness (CARE) trial, recently featured in The Lancet Neurology.

Cavernoma Management Update: Cavernomas A Randomised Effectiveness  CARE Trial publication overview

Manchester

Research Quality Association

Introduction to Computer Systems Validation

RQA Member

Non Member

For new users and the curious.
IMPORTANT: Once you are signed up, send us your requests on what you would like to see within the demonstration and learn on the course. We will then cater for your needs and answer them during the session.
This is designed to be an introduction into how to start a room by room survey using the Heat Engineer app, then sending this survey to the online dashboard. We will then go through the different steps to complete this heat loss report. Optional pages will also be worked through and shown. 
Examples of how to select the flow temperature and the heat source (heat pumps and boilers) will be presented once the heat loss result is completed. 
Scope of works
Estimated Start Time	Duration mins	Topic	Platform / Device
7:00:00 PM	5	Welcome introduction - Show an example Heat loss report from online - The end result	Website
7:05:00 PM	2	How to sign up and the different account types 5 mins	Website
7:07:00 PM	4	What the app is used for and sending to the online account – Show about page	Website & app
7:11:00 PM	2	Login into the app (Example used is an iPhone 14) – what is My Info and the History	App (mobile & tablets)
7:13:00 PM	3	Briefly show the estimator tool	App (mobile & tablets)
7:16:00 PM	2	How to start a new room by room survey	App (mobile & tablets)
7:18:00 PM	10	Open up example from History and enter two rooms - One standard and one vaulted. PowerPoint to help visualise	App (mobile & tablets)
7:28:00 PM	1	Send survey to main dashboard	App (mobile & tablets)
7:29:00 PM	3	Quick Intro to dashboard.	Website
7:32:00 PM	1	Show profile setup	Website
7:33:00 PM	7	Open sent survey go through step 1 to step 8	Website
7:40:00 PM	2	Selecting a heat source - Heat Pump in this example	Website
7:42:00 PM	15	Optional pages overview, emitters and performance, current radiators, new radiators, DHW, Bivalent system and fuel comparison page.	Website
7:57:00 PM	2	Print report off or send copy to a supplier	Website
7:59:00 PM	5	Adding Designers	
8:04:00 PM	1	Our future plans	Website
8:05:00 PM	15	Heat Manager - Digital file system for you and your customers	Website
8:20:00 PM	Any feedback and further questions please email to support@heat-engineer.com		
Questions - You will be able to ask further questions after the event.
Delivered by Rich Cartwright BEng DipEd MCIPHE
NEW RADIATORS
We use EN442 standard to enable you to customise the defined MWT (°c) and the results will highlight if the radiator will heat the room for a given internal design temperature. We like to promote the need to design low temperature systems!
Add multiple designers to your account
You can now add extra dashboard users to complete heat loss and heating design reports on your Heat Engineer Software account.
DHW (DOMESTIC HOT WATER)
This will calculate the projected energy demand and running costs for DHW and domestic cylinder sizing.
EMITTERS AND PERFORMANCE
This page is primarily used for heat pump designs. Once you specify the flow temperature for each room the SCOP (Seasonal Coefficient of Performance) values will be shown, and the system will show if radiators are over or undersized.
CURRENT RADIATORS
Use the app on site to enter the current radiators and our system will display the output values for different flow temperatures.
FUEL COMPARISON
Multiple fuels to compare against, you can adjust the price per unit and CO2 factor (kg/kWh). Present these running costs to your clients.
PHOTOS AND NOTES
Photos and notes which you or your surveyors have taken will be shown when you open the report from your dashboard. You may also upload and download photos from your PC / laptop too.
 

Heat Engineer

Heating Engineer

For new users and the curious.

Hello,

For new users and the curious.

IMPORTANT: Firstly, once you are signed up, send us your requests on what you would like to see within the demonstration and learn on the course. We will then cater for your needs and answer them during the session.

This is designed to be an introduction into how to start a room by room survey using the Heat Engineer app, then sending this survey to the online dashboard. We will then go through the different steps to complete this heat loss report. Optional pages will also be worked through and shown. 

Examples of how to select the flow temperature and the heat source (heat pumps and boilers) will be presented once the heat loss result is completed. 

How to use Heat Engineer Software V2 (Selectable dates)

General admission

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The professional working world has changed more rapidly than could have been envisaged at the time of the introduction of GDPR and the Data Protection Act 2018. With more people working from home post-Covid and the ever increasing risk of cyber-attacks, this short course is aimed at taking stock of current practice and risk, as well as considering ICO enforcement action and the implications of hybrid working. &nbsp;It is also a great recap on the rules as they stand and what you need to know to comply. &nbsp;The course will cover:</p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">UK GDPR - A timely reminder of the rules</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">ICO enforcement action and what we can learn</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Data Protection Impact Assessments - when and how to do them</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Hybrid working and UK GDPR</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing cyber attacks from a UK GDPR perspective</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="22" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="22:0" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></span></h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="24" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="24:0" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for staff of all levels, from support staff to senior partners.</span></span></p><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="http://dglegal.co.uk/the-team/matthew-howgate/" style="color: rgb(0, 140, 165); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 140, 165);"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Matthew Howgate, Consultant, DG Legal</span></a></h3><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.</span></p><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance. &nbsp;</span></span></p>

The professional working world has changed more rapidly than could have been envisaged at the time of the introduction of GDPR and the Data Protection Act 2018. With more people working from home post-Covid and the ever increasing risk of cyber-attacks, this short course is aimed at taking stock of current practice and risk, as well as considering ICO enforcement action and the implications of hybrid working. It is also a great recap on the rules as they stand and what you need to know to comply. The course will cover:
UK GDPR - A timely reminder of the rules
ICO enforcement action and what we can learn
Data Protection Impact Assessments - when and how to do them
Hybrid working and UK GDPR
Managing cyber attacks from a UK GDPR perspective
Target Audience
The online course is suitable for staff of all levels, from support staff to senior partners.
Resources
Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Matthew Howgate, Consultant, DG Legal
Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.
Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance. 

DG Legal

Data Protection

Cyber Security

GDPR

Data Protection & Cyber Security: Remaining Compliant Against Today's Risks

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Menopause Update</strong></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Focus:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">This specialised training day is meticulously designed for healthcare professionals, including nurses, allied healthcare practitioners (AHPs), and general practitioners (GPs), who are already practicing in the field of menopause care. With established NICE (National Institute for Health and Care Excellence) Guidance, practitioners can gain heightened confidence in effectively managing women experiencing menopause-related issues.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Meet the Expert:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">Dr. Katie Barber, a seasoned GP with 15 years of experience in Oxfordshire and Buckinghamshire, leads this comprehensive update. Dr. Barber&#39;s journey into Women&#39;s Health began during her GP training when she earned diplomas from the Royal College of Obstetricians and Gynaecologists and the Faculty of Sexual and Reproductive Healthcare. Her work at the John Radcliffe Hospital&#39;s Gynaecology department, where she held a special interest in Gynaecology, sparked her enthusiasm for assisting women in navigating the various facets of menopause. Dr. Barber&#39;s expertise is further underlined by her Advanced Certificate of Menopause Care from the Faculty of Sexual and Reproductive Healthcare and her accreditation as a British Menopause Society specialist and Menopause trainer in Oxfordshire. She served as the Clinical Lead for the NHS Menopause service at the John Radcliffe in Oxfordshire until March 2021 and currently holds the role of Clinical Lead for the NHS Community Gynaecology Service in Oxfordshire. In 2020, she launched her private service, Oxford Menopause.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Agenda:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">09.15 - Coffee and Registration</div><div fr-original-style="" style="box-sizing: border-box;">09.30 - Introduction and Course Objectives</div><div fr-original-style="" style="box-sizing: border-box;">09.40 - Physiology, Diagnosis, and Principles of Treatment</div><div fr-original-style="" style="box-sizing: border-box;">10.45 - Coffee</div><div fr-original-style="" style="box-sizing: border-box;">11.00 - Risks, Benefits, and Special Considerations (e.g., Premature Ovarian Insufficiency)</div><div fr-original-style="" style="box-sizing: border-box;">13.00 - Lunch</div><div fr-original-style="" style="box-sizing: border-box;">14.00 - Practical Prescribing and Common Pitfalls</div><div fr-original-style="" style="box-sizing: border-box;">14.30 - Vulvo-Vaginal Symptoms and Testosterone</div><div fr-original-style="" style="box-sizing: border-box;">14.30 - Case Studies and Q&amp;A</div><div fr-original-style="" style="box-sizing: border-box;">15.30 - Discussion and Sharing Good Practice - Close</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">Learning Outcomes:</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">1. Stay Current with Menopausal Evidence: Develop an up-to-date awareness of the latest evidence and clinical guidance concerning menopausal issues and treatment options.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">2. Foster Critical Patient Discussions: Demonstrate a critical understanding of key discussion points with patients, enabling more informed and productive consultations.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">3. Problem-Solving Skills: Engage in discussions about relevant practice problems and collaboratively explore solutions within the context of menopause care.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">4. Values and Attitudes: Develop an awareness of how personal attitudes and values may influence practice in menopause care, fostering a more patient-centric approach.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">5. Professional Accountability: Understand the ongoing development of practice in the field of menopause care and embrace professional accountability as an integral aspect of providing high-quality care.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">6. Navigating NICE Guidance: Gain a comprehensive understanding of the NICE Guidance, empowering practitioners to align their practice with established best practices.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">Please note: Course content may be subject to minor updates and adjustments.</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

BBO Training

Clinical

Menopause Update

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is people who are moving into a database role, or whose role has expanded to include database technologies. Developers that deliver content from SQL Server databases will also benefit from this material.</p>Overview<p>After completing this course, you will be able to:<br />Describe key database concepts in the context of SQL Server<br />Describe database languages used in SQL Server<br />Describe data modelling techniques<br />Describe normalization and denormalization techniques<br />Describe relationship types and effects in database design<br />Describe the effects of database design on performance<br />Describe commonly used database objects</p><p>This course is provided as an introductory class for anyone getting started with databases. It will be useful to programmers and other IT professionals whose job roles are expanding into database management. Students will learn fundamental database concepts through demonstrations and hands-on labs on a SQL Server instance.<br />This material updates and replaces course Microsoft course 10985 which was previously published under the same title.</p></div><div id="course-pills-2"><h4>Module 1: Introduction to databases</h4><ul><li>Introduction to Relational Databases</li><li>Other Databases and Storage</li><li>Data Analysis</li><li>SQL Server Database Languages</li></ul><h4>Module 2: Data Modeling</h4><ul><li>Data Modelling</li><li>Designing a Database</li><li>Relationship Modeling</li></ul><h4>Module 3: Normalization</h4><ul><li>Fundamentals of Normalization</li><li>Normal Form</li><li>Denormalization</li></ul><h4>Module 4: Relationships</h4><ul><li>Introduction to Relationships</li><li>Planning Referential Integrity</li></ul><h4>Module 5: Performance</h4><ul><li>Indexing</li><li>Query Performance</li><li>Concurrency</li></ul><h4>Module 6: Database Objects</h4><ul><li>Tables</li><li>Views</li><li>Stored Procedures, Triggers and Functions</li></ul></div>

Nexus Human

Microsoft SQL Server

Microsoft SQL

AWS Certified Database

SQL Server

Trainers Course

Database Administration

55315: Introduction to SQL Databases

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course is Enterprise Desktop Support Technicians (EDSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations.</p>Overview<p>Important Windows 11 features    How these features are used in an Active Directory    How to troubleshoot these features</p><p>This is a 5-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.</p></div><div id="course-pills-2"><h3>1: Introducing Windows 11</h3> <ul> <li> Overview of Windows 11</li>  <li> Recommendations for typical troubleshooting procedures</li>  <li>Troubleshooting installation and deployment</li>  <li> Introduction to management and troubleshooting tools</li> </ul>  <h3>2: Administering Windows 11 remotely</h3> <ul> <li> Using Windows Admin Center</li>  <li>Using Windows PowerShell</li>  <li> Implementing Remote Management</li> </ul>  <h3>3: Troubleshooting startup and performing system recovery</h3> <ul> <li> Recovering Windows 11</li>  <li> Configuring the Registry</li>  <li>Troubleshooting Windows 11 startup</li>  <li> Implementing and troubleshooting BitLocker</li>  <li> Troubleshooting OS service Issues</li> </ul>  <h3>4: Troubleshooting devices and device drivers</h3> <ul> <li> Overview of hardware troubleshooting</li>  <li>Troubleshooting device drivers</li> </ul>  <h3>5: Configuring and troubleshooting network connectivity</h3> <ul> <li> Configuring network connectivity</li>  <li> Troubleshooting network connectivity</li>  <li> Implementing and troubleshooting name resolution</li>  <li> Implementing and troubleshooting remote access</li> </ul>  <h3>6: Troubleshooting Group Policy</h3> <ul> <li>Overview of Group Policy</li>  <li> Resolve GPO application issues on client devices</li> </ul>  <h3>7: Configuring and Troubleshooting Security Settings</h3> <ul> <li> Implementing network security</li>  <li> Implementing Windows 11 security features</li>  <li> Configuring and troubleshooting user accounts</li> </ul>  <h3>8: Configuring and Troubleshooting User State</h3> <ul> <li> Implementing and troubleshooting user state</li>  <li> Implementing and troubleshooting Folder Redirection</li> </ul>  <h3>9: Configuring and Troubleshooting Resource Access</h3> <ul> <li> Configuring and troubleshooting file access.</li>  <li> Configuring and troubleshooting shared folders.</li>  <li> Implementing and troubleshooting Work Folders.</li>  <li>Managing and troubleshooting printers.</li>  <li>Recovering files.</li> </ul>  <h3>10: Troubleshooting apps</h3> <ul> <li> Troubleshooting desktop apps</li>  <li> Troubleshooting app compatibility</li>  <li> Managing UWP apps</li> </ul>  <h3>11: Monitoring and Maintaining Windows 11</h3> <ul> <li> Monitoring Windows 11</li>  <li>Optimizing Windows 11 performance</li>  <li> Managing Windows 11 updates</li> </ul></div>

IT Technician

IT Support

Microsoft Certification

IT Certifications

Computer Maintenance

Microsoft AZ-303

55342 Supporting and Troubleshooting Windows 11

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The Certified Ethical Hacking v12 course will significantly benefit security officers, auditors, security professionals, site administrators, and anyone who is concerned about the integrity of the network infrastructure.</p>Overview<p>Information security controls, laws, and standards. Various types of footprinting, footprinting tools, and countermeasures. Network scanning techniques and scanning countermeasures Enumeration techniques and enumeration countermeasures Vulnerability analysis to identify security loopholes in the target organization?s network, communication infrastructure, and end systems. System hacking methodology, steganography, steganalysis attacks, and covering tracks to discover system and network vulnerabilities. Different types of malware (Trojan, Virus, worms, etc.), system auditing for malware attacks, malware analysis, and countermeasures. Packet sniffing techniques to discover network vulnerabilities and countermeasures to defend against sniffing. Social engineering techniques and how to identify theft attacks to audit human-level vulnerabilities and social engineering countermeasures. DoS/DDoS attack techniques and tools to audit a target and DoS/DDoS countermeasures. Session hijacking techniques to discover network-level session management, authentication/authorization, and cryptographic weaknesses and countermeasures. Webserver attacks and a comprehensive attack methodology to audit vulnerabilities in webserver infrastructure, and countermeasures. Web application attacks, comprehensive web application hacking methodology to audit vulnerabilities in web applications, and countermeasures. SQL injection attack techniques, injection detection tools to detect SQL injection attempts, and countermeasures. Wireless encryption, wireless hacking methodology, wireless hacking tools, and Wi-Fi security tools. Mobile platform attack vector, android vulnerability exploitations, and mobile security guidelines and tools. Firewall, IDS and honeypot evasion techniques, evasion tools and techniques to audit a network perimeter for weaknesses, and countermeasures. Cloud computing concepts (Container technology, serverless computing), the working of various threats and attacks, and security techniques and tools. Penetration testing, security audit, vulnerability assessment, and penetration testing roadmap. Threats to IoT and OT platforms and defending IoT and OT devices. Cryptography ciphers, Public Key Infrastructure (PKI), cryptography attacks, and cryptanalysis tools.</p><p>CEH provides an in-depth understanding of ethical hacking phases, various attack vectors, and preventative countermeasures. It will teach you how hackers think and act maliciously so you will be better positioned to setup your security infrastructure and defend against future attacks. An understanding of system weaknesses and vulnerabilities helps organizations strengthen their system security controls to minimize the risk of an incident. CEH was built to incorporate a hands-on environment and systematic process across each ethical hacking domain and methodology, giving you the opportunity to work towards proving the required knowledge and skills needed to achieve the CEH credential. You will be exposed to an entirely different posture toward the responsibilities and measures required to be secure. Now in its 12th version, CEH continues to evolve with the latest operating systems, tools, tactics, exploits, and technologies.</p></div><div id="course-pills-2"><h3>1 - Introduction to Ethical Hacking</h3> <ul> <li>Information Security Overview</li> <li>Cyber Kill Chain Concepts</li> <li>Hacking Concepts</li> <li>Ethical Hacking Concepts</li> <li>Information Security Controls</li> <li>Information Security Laws and Standards</li> </ul> <h3>2 - 2 - Foot-printing and Reconnaissance</h3> <ul> <li>Footprinting Concepts</li> <li>Footprinting through Search Engines</li> <li>Footprinting through Web Services</li> <li>Footprinting through Social Networking Sites</li> <li>Website Footprinting</li> <li>Email Footprinting</li> <li>Who is Footprinting</li> <li>DNS Footprinting</li> <li>Network Footprinting</li> <li>Footprinting through Social Engineering</li> <li>Footprinting Tools</li> <li>Footprinting Countermeasures</li> </ul> <h3>3 - Scanning Networks</h3> <ul> <li>Network Scanning Concepts</li> <li>Scanning Tools</li> <li>Host Discovery</li> <li>Port and Service Discovery</li> <li>OS Discovery (Banner Grabbing/OS Fingerprinting) </li><li>Scanning Beyond IDS and Firewall</li> <li>Draw Network Diagrams</li> </ul> <h3>4 - Enumeration</h3> <ul> <li>Enumeration Concepts</li> <li>NetBIOS Enumeration</li> <li>SNMP Enumeration</li> <li>LDAP Enumeration</li> <li>NTP and NFS Enumeration</li> <li>SMTP and DNS Enumeration</li> <li>Other Enumeration Techniques</li> <li>Enumeration Countermeasures</li> </ul> <h3>5 - Vulnerability Analysis</h3> <ul> <li>Vulnerability Assessment Concepts</li> <li>Vulnerability Classification and Assessment Types</li> <li>Vulnerability Assessment Solutions and Tools</li> <li>Vulnerability Assessment Reports</li> </ul> <h3>6 - System Hacking</h3> <ul> <li>System Hacking Concepts</li> <li>Gaining Access</li> <li>Escalating Privileges</li> <li>Maintaining Access</li> <li>Clearing Logs</li> </ul> <h3>7 - Malware Threats</h3> <ul> <li>Malware Concepts</li> <li>APT Concepts</li> <li>Trojan Concepts</li> <li>Virus and Worm Concepts</li> <li>Fileless Malware Concepts</li> <li>Malware Analysis</li> <li>Countermeasures</li> <li>Anti-Malware Software</li> </ul> <h3>8 - Sniffing</h3> <ul> <li>Sniffing Concepts</li> <li>Sniffing Technique: MAC Attacks</li> <li>Sniffing Technique: DHCP Attacks</li> <li>Sniffing Technique: ARP Poisoning</li> <li>Sniffing Technique: Spoofing Attacks</li> <li>Sniffing Technique: DNS Poisoning</li> <li>Sniffing Tools</li> <li>Countermeasures</li> <li>Sniffing Detection Techniques</li> </ul> <h3>9 - Social Engineering</h3> <ul> <li>Social Engineering Concepts</li> <li>Social Engineering Techniques</li> <li>Insider Threats</li> <li>Impersonation on Social Networking Sites</li> <li>Identity Theft</li> <li>Countermeasures</li> </ul> <h3>10 - Denial-of-Service</h3> <ul> <li>DoS/DDoS Concepts</li> <li>DoS/DDoS Attack Techniques</li> <li>BotnetsDDoS Case Study</li> <li>DoS/DDoS Attack Tools</li> <li>Countermeasures</li> <li>DoS/DDoS Protection Tools</li> </ul> <h3>11 - Session Hijacking</h3> <ul> <li>Session Hijacking Concepts</li> <li>Application Level Session Hijacking</li> <li>Network Level Session Hijacking</li> <li>Session Hijacking Tools</li> <li>Countermeasures</li> </ul> <h3>12 - Evading IDS, Firewalls, and Honeypots</h3> <ul> <li>IDS, IPS, Firewall, and Honeypot Concepts</li> <li>IDS, IPS, Firewall, and Honeypot Solutions</li> <li>Evading IDS</li> <li>Evading Firewalls</li> <li>IDS/Firewall Evading Tools</li> <li>Detecting Honeypots</li> <li>IDS/Firewall Evasion Countermeasures</li> </ul> <h3>13 - Hacking Web Servers</h3> <ul> <li>Web Server Concepts</li> <li>Web Server Attacks</li> <li>Web Server Attack Methodology</li> <li>Web Server Attack Tools</li> <li>Countermeasures</li> <li>Patch Management</li> <li>Web Server Security Tools</li> </ul> <h3>14 - Hacking Web Applications</h3> <ul> <li>Web Application Concepts</li> <li>Web Application Threats</li> <li>Web Application Hacking Methodology</li> <li>Web API, Webhooks, and Web Shell</li> <li>Web Application Security</li> </ul> <h3>15 - SQL Injection</h3> <ul> <li>SQL Injection Concepts</li> <li>Types of SQL Injection</li> <li>SQL Injection Methodology</li> <li>SQL Injection Tools</li> <li>Evasion Techniques</li> <li>Countermeasures</li> </ul> <h3>16 - Hacking Wireless Networks</h3> <ul> <li>Wireless Concepts</li> <li>Wireless Encryption</li> <li>Wireless Threats</li> <li>Wireless Hacking Methodology</li> <li>Wireless Hacking Tools</li> <li>Bluetooth Hacking</li> <li>Countermeasures</li> <li>Wireless Security Tools</li> </ul> <h3>17 - Hacking Mobile Platforms</h3> <ul> <li>Mobile Platform Attack Vectors</li> <li>Hacking Android OS</li> <li>Hacking iOS</li> <li>Mobile Device Management</li> <li>Mobile Security Guidelines and Tools</li> </ul> <h3>18 - IoT and OT Hacking</h3> <ul> <li>IoT Hacking</li> <li>IoT Concepts</li> <li>IoT Attacks</li> <li>IoT Hacking Methodology</li> <li>IoT Hacking Tools</li> <li>Countermeasures</li> <li>OT Hacking</li> <li>OT Concepts</li> <li>OT Attacks</li> <li>OT Hacking Methodology</li> <li>OT Hacking Tools</li> <li>Countermeasures</li> </ul> <h3>19 - Cloud Computing</h3> <ul> <li>Cloud Computing Concepts</li> <li>Container Technology</li> <li>Serverless Computing</li> <li>Cloud Computing Threats</li> <li>Cloud Hacking</li> <li>Cloud Security</li> </ul> <h3>20 - Cryptography</h3> <ul> <li>Cryptography Concepts</li> <li>Encryption Algorithms</li> <li>Cryptography Tools</li> <li>Public Key Infrastructure (PKI) </li><li>Email Encryption</li> <li>Disk Encryption</li> <li>Cryptanalysis</li> <li>Countermeasures</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans EC-Council Certified Ethical Hacker (CEH) v.12 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the EC-Council Certified Ethical Hacker (CEH) v.12 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified in Cybersecurity (CC)

Certified Ethical Hacker (CEH)

Certified Cyber Professional (CCP)

Ethical Hacking

EC-Council Certified Ethical Hacker (CEH) v12

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Successful students have experience and knowledge in IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms, and governance. Students also have experience designing and architecting solutions.</p> <p>Before attending this course, students must have previous experience deploying or administering Azure resources and strong conceptual knowledge of:</p> <ul> <li><p>Azure compute technologies such as VMs, containers and serverless solutions</p> </li> <li><p>Azure virtual networking to include load balancers</p> </li> <li><p>Azure Storage technologies (unstructured and databases)</p> </li> <li><p>General application design concepts such as messaging and high availability</p> </li> </ul><p></p><p></p><p>This course teaches Azure Solution Architects how to design infrastructure solutions. Course topics cover governance, compute, application architecture, storage, data integration, authentication, networks, business continuity, and migrations. The course combines lecture with case studies to demonstrate basic architect design principles.</p><p></p>Prerequisites<p>Before attending this course, students must have previous experience deploying or administering Azure resources and conceptual knowledge of:  </p><li>Azure Active Directory</li>  <li>Azure compute technologies such as VMs, containers and serverless solutions</li>  <li>Azure virtual networking to include load balancers</li>  <li>Azure Storage technologies (unstructured and databases)</li>  <li>General application design concepts such as messaging and high availability</li>  <li>AZ-104T00 - Microsoft Azure Administrator<p></p></li></div><div id="course-pills-2"><h3>1 - Design governance</h3> <ul> <li>Design for governance</li> <li>Design for management groups</li> <li>Design for subscriptions</li> <li>Design for resource groups</li> <li>Design for resource tags</li> <li>Design for Azure Policy</li> <li>Design for role-based access control (RBAC)</li> <li>Design for Azure landing zones</li> </ul> <h3>2 - Design an Azure compute solution</h3> <ul> <li>Choose an Azure compute service</li> <li>Design for Azure Virtual Machines solutions</li> <li>Design for Azure Batch solutions</li> <li>Design for Azure App Service solutions</li> <li>Design for Azure Container Instances solutions</li> <li>Design for Azure Kubernetes Service solutions</li> <li>Design for Azure Functions solutions</li> <li>Design for Azure Logic Apps solutions</li> </ul> <h3>3 - Design a data storage solution for non-relational data</h3> <ul> <li>Design for data storage</li> <li>Design for Azure storage accounts</li> <li>Design for data redundancy</li> <li>Design for Azure Blob Storage</li> <li>Design for Azure Files</li> <li>Design for Azure managed disks</li> <li>Design for storage security</li> </ul> <h3>4 - Design a data storage solution for relational data</h3> <ul> <li>Design for Azure SQL Database</li> <li>Design for Azure SQL Managed Instance</li> <li>Design for SQL Server on Azure Virtual Machines</li> <li>Recommend a solution for database scalability</li> <li>Recommend a solution for database availability</li> <li>Design security for data at rest, data in motion, and data in use</li> <li>Design for Azure SQL Edge</li> <li>Design for Azure Cosmos DB and Table Storage</li> </ul> <h3>5 - Design data integration</h3> <ul> <li>Design a data integration solution with Azure Data Factory</li> <li>Design a data integration solution with Azure Data Lake</li> <li>Design a data integration and analytic solution with Azure Databricks</li> <li>Design a data integration and analytic solution with Azure Synapse Analytics</li> <li>Design strategies for hot, warm, and cold data paths</li> <li>Design an Azure Stream Analytics solution for data analysis</li> </ul> <h3>6 - Design an application architecture</h3> <ul> <li>Describe message and event scenarios</li> <li>Design a messaging solution</li> <li>Design an Azure Event Hubs messaging solution</li> <li>Design an event-driven solution</li> <li>Design a caching solution</li> <li>Design API integration</li> <li>Design an automated app deployment solution</li> <li>Design an app configuration management solution</li> </ul> <h3>7 - Design authentication and authorization solutions</h3> <ul> <li>Design for identity and access management (IAM)</li> <li>Design for Microsoft Entra ID</li> <li>Design for Microsoft Entra business-to-business (B2B)</li> <li>Design for Azure Active Directory B2C (business-to-customer)</li> <li>Design for conditional access</li> <li>Design for identity protection</li> <li>Design for access reviews</li> <li>Design service principals for applications</li> <li>Design managed identities</li> <li>Design for Azure Key Vault</li> </ul> <h3>8 - Design a solution to log and monitor Azure resources</h3> <ul> <li>Design for Azure Monitor data sources</li> <li>Design for Azure Monitor Logs (Log Analytics) workspaces</li> <li>Design for Azure Workbooks and Azure insights</li> <li>Design for Azure Data Explorer</li> </ul> <h3>9 - Design network solutions</h3> <ul> <li>Recommend a network architecture solution based on workload requirements</li> <li>Design patterns for Azure network connectivity services</li> <li>Design outbound connectivity and routing</li> <li>Design for on-premises connectivity to Azure Virtual Network</li> <li>Choose an application delivery service</li> <li>Design for application delivery services</li> <li>Design for application protection services</li> </ul> <h3>10 - Design a solution for backup and disaster recovery</h3> <ul> <li>Design for backup and recovery</li> <li>Design for Azure Backup</li> <li>Design for Azure blob backup and recovery</li> <li>Design for Azure files backup and recovery</li> <li>Design for Azure virtual machine backup and recovery</li> <li>Design for Azure SQL backup and recovery</li> <li>Design for Azure Site Recovery</li> </ul> <h3>11 - Design migrations</h3> <ul> <li>Evaluate migration with the Cloud Adoption Framework</li> <li>Describe the Azure migration framework</li> <li>Assess your on-premises workloads</li> <li>Select a migration tool</li> <li>Migrate your structured data in databases</li> <li>Select an online storage migration tool for unstructured data</li> <li>Migrate offline data</li> </ul> <h3>12 - Introduction to the Microsoft Azure Well-Architected Framework</h3> <ul> <li>Azure Well-Architected Framework pillars</li> <li>Cost optimization</li> <li>Operational excellence</li> <li>Performance efficiency</li> <li>Reliability</li> <li>Security</li> </ul> <h3>13 - Microsoft Azure Well-Architected Framework - Cost Optimization</h3> <ul> <li>Develop cost-management discipline</li> <li>Design with a cost-efficiency mindset</li> <li>Design for usage optimization</li> <li>Design for rate optimization</li> <li>Monitor and optimize over time</li> </ul> <h3>14 - Microsoft Azure Well-Architected Framework - Operational excellence</h3> <ul> <li>Embrace DevOps culture</li> <li>Establish development standards</li> <li>Evolve operations with observability</li> <li>Deploy with confidence</li> <li>Automate for efficiency</li> <li>Adopt safe deployment practices</li> </ul> <h3>15 - Microsoft Azure Well-Architected Framework - Performance efficiency</h3> <ul> <li>Negotiate realistic performance targets</li> <li>Design to meet capacity requirements</li> <li>Achieve and sustain performance</li> <li>Improve efficiency through optimization</li> </ul> <h3>16 - Microsoft Azure Well-Architected Framework - Reliability</h3> <ul> <li>Design for business requirements</li> <li>Design for resilience</li> <li>Design for recovery</li> <li>Design for operations</li> <li>Keep it simple</li> </ul> <h3>17 - Microsoft Azure Well-Architected Framework - Security</h3> <ul> <li>Plan your security readiness</li> <li>Design to protect confidentiality</li> <li>Design to protect integrity</li> <li>Design to protect availability</li> <li>Sustain and evolve your security posture</li> </ul> <h3>18 - Getting started with the Microsoft Cloud Adoption Framework for Azure</h3> <ul> <li>Customer narrative</li> <li>Common blockers</li> </ul> <h3>19 - Prepare for successful cloud adoption with a well-defined strategy</h3> <ul> <li>Customer narrative</li> <li>Capture strategic motivation</li> <li>Define objectives and key results</li> <li>Evaluate financial considerations</li> <li>Understand technical considerations</li> <li>Create a business case</li> </ul> <h3>20 - Prepare for cloud adoption with a data-driven plan</h3> <ul> <li>Customer narrative</li> </ul> <h3>21 - Choose the best Azure landing zone to support your requirements for cloud operations</h3> <ul> <li>Customer narrative</li> <li>Common operating models</li> <li>Design areas for Azure landing zones</li> <li>Design principles for Azure landing zones</li> <li>Journey to the target architecture</li> <li>Choose an Azure landing zone option</li> <li>Deploy the Azure landing zone accelerator</li> <li>Enhance your landing zone</li> </ul> <h3>22 - Migrate to Azure through repeatable processes and common tools</h3> <ul> <li>Customer narrative</li> <li>Migration process</li> <li>Migration tools</li> <li>Common tech platforms</li> </ul> <h3>23 - Address tangible risks with the Govern methodology of the Cloud Adoption Framework for Azure</h3> <ul> <li>Customer narrative</li> <li>Govern methodology</li> <li>Corporate policies</li> <li>Governance disciplines</li> <li>Deploy a cloud governance foundation</li> <li>The Cost Management discipline</li> </ul> <h3>24 - Ensure stable operations and optimization across all supported workloads deployed to the cloud</h3> <ul> <li>Establish business commitments</li> <li>Deploy an operations baseline</li> <li>Protect and recover</li> <li>Enhance an operations baseline</li> <li>Manage platform and workload specialization</li> </ul> <h3>25 - Innovate applications by using Azure cloud technologies</h3> <ul> <li>Follow the innovation lifecycle</li> <li>Azure technologies for the build process</li> <li>Infuse your applications with AI</li> <li>Azure technologies for measuring business impact</li> <li>Azure technologies for the learn process</li> </ul> <h3>26 - Prepare for cloud security by using the Microsoft Cloud Adoption Framework for Azure</h3> <ul> <li>Customer narrative</li> <li>Methodology</li> <li>Security roles and responsibilities</li> <li>Simplify compliance and security</li> <li>Simplify security implementation</li> <li>Security tools and policies</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans AZ-305T00: Designing Microsoft Azure Infrastructure Solutions training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the AZ-305T00: Designing Microsoft Azure Infrastructure Solutions course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft AZ-900

Microsoft AZ-104

Microsoft Azure

Microsoft AZ-700

AWS Certified Solutions Architect

AZ-305T00 Designing Microsoft Azure Infrastructure Solutions

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment.</p><p></p><p></p><p>This course teaches IT Professionals how to manage core Windows Server workloads and services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment.</p><p></p>Prerequisites<p></p><li>Experience with managing Windows Server operating system and Windows Server workloads in on-premises scenarios, including AD DS, DNS, DFS, Hyper-V, and File and Storage Services  </li><li>Experience with common Windows Server management tools (implied in the first prerequisite).  </li><li>Basic knowledge of core Microsoft compute, storage, networking, and virtualization technologies (implied in the first prerequisite).  </li><li>Experience and an understanding of core networking technologies such as IP addressing, name resolution, and Dynamic Host Configuration Protocol (DHCP)  </li><li>Experience working with and an understanding of Microsoft Hyper-V and basic server virtualization concepts  </li><li>Basic experience with implementing and managing IaaS services in Microsoft Azure  </li><li>Basic knowledge of Azure Active Directory  </li><li>Experience working hands-on with Windows client operating systems such as Windows 10 or Windows 11  </li><li>Basic experience with Windows PowerShell<p></p></li></div><div id="course-pills-2"><h3>1 - Introduction to AD DS</h3> <ul> <li>Define AD DS</li> <li>Define users, groups, and computers</li> <li>Define AD DS forests and domains</li> <li>Define OUs</li> <li>Manage objects and their properties in AD DS</li> </ul> <h3>2 - Manage AD DS domain controllers and FSMO roles</h3> <ul> <li>Deploy AD DS domain controllers</li> <li>Maintain AD DS domain controllers</li> <li>Manage the AD DS Global Catalog role</li> <li>Manage AD DS operations masters</li> <li>Manage AD DS schema</li> </ul> <h3>3 - Implement Group Policy Objects</h3> <ul> <li>Define GPOs</li> <li>Implement GPO scope and inheritance</li> <li>Define domain-based GPOs</li> <li>Create and configure a domain-based GPO</li> <li>Define GPO storage</li> <li>Define administrative templates</li> </ul> <h3>4 - Manage advanced features of AD DS</h3> <ul> <li>Create trust relationships</li> <li>Implement ESAE forests</li> <li>Monitor and troubleshoot AD DS</li> <li>Create custom AD DS partitions</li> </ul> <h3>5 - Implement hybrid identity with Windows Server</h3> <ul> <li>Select a Microsoft Entra integration model</li> <li>Plan for Microsoft Entra integration</li> <li>Prepare on-premises Active Directory for directory synchronization</li> <li>Install and configure directory synchronization with Microsoft Entra Connect</li> <li>Implement Seamless Single Sign-On</li> <li>Enable Microsoft Entra login in for Windows VM in Azure</li> <li>Describe Microsoft Entra Domain Services</li> <li>Implement and configure Microsoft Entra Domain Services</li> <li>Manage Windows Server 2019 in a Microsoft Entra Domain Services environment</li> <li>Create and configure a Microsoft Entra Domain Services instance</li> <li>Join a Windows Server VM to a managed domain</li> </ul> <h3>6 - Deploy and manage Azure IaaS Active Directory domain controllers in Azure</h3> <ul> <li>Select an option to implement directory and identity services using Active Directory Domain Services in Azure</li> <li>Deploy and configure Active Directory Domain Services domain controllers in Azure VMs</li> <li>Install a replica Active Directory domain controller in an Azure VM</li> <li>Install a new Active Directory forest on an Azure VNet</li> </ul> <h3>7 - Perform Windows Server secure administration</h3> <ul> <li>Define least privilege administration</li> <li>Implement delegated privileges</li> <li>Use privileged access workstations</li> <li>Use jump servers</li> </ul> <h3>8 - Describe Windows Server administration tools</h3> <ul> <li>Explore Windows Admin Center</li> <li>Use Server Manager</li> <li>List Remote Server Administration Tools</li> <li>Use Windows PowerShell</li> <li>Use Windows PowerShell to remotely administer a server</li> </ul> <h3>9 - Perform post-installation configuration of Windows Server</h3> <ul> <li>List the available post-installation configuration tools</li> <li>Configure Server Core using Sconfig</li> <li>Use DSC to configure Windows Server</li> <li>Perform post-installation configuration with Windows Admin Center</li> <li>Configure a server with answer files</li> </ul> <h3>10 - Just Enough Administration in Windows Server</h3> <ul> <li>Explain the concept of Just Enough Administration (JEA)</li> <li>Define role capabilities for a JEA endpoint</li> <li>Create a session configuration file to register a JEA endpoint</li> <li>Describe how JEA endpoints work to limit access to a PowerShell session</li> <li>Create and connect to a JEA endpoint</li> <li>Demonstration: Connect to a JEA endpoint</li> </ul> <h3>11 - Administer and manage Windows Server IaaS Virtual Machine remotely</h3> <ul> <li>Select the appropriate remote administration tool</li> <li>Manage Windows Virtual Machines with Azure Bastion</li> <li>Create an Azure Bastion host</li> <li>Configure just-in-time administration</li> </ul> <h3>12 - Manage hybrid workloads with Azure Arc</h3> <ul> <li>Describe Azure Arc</li> <li>Onboard Windows Server instances</li> <li>Connect hybrid machines to Azure from the Azure portal</li> <li>Use Azure Arc to manage Windows Server instances</li> <li>Restrict access with RBAC</li> </ul> <h3>13 - Configure and manage Hyper-V</h3> <ul> <li>Define Hyper-V</li> <li>Define Hyper-V Manager</li> <li>Configure Hyper-V hosts using best practices</li> <li>Configure Hyper-V networking</li> <li>Assess advanced Hyper-V networking features</li> <li>Define nested virtualization</li> </ul> <h3>14 - Configure and manage Hyper-V virtual machines</h3> <ul> <li>List the virtual machine configuration versions</li> <li>List the virtual machine generation versions</li> <li>List available VHD formats and types</li> <li>Create and configure VMs</li> <li>Determine storage options for VMs</li> <li>Define shared VHDs and VHD Sets</li> <li>Implement guest clusters using shared VHDX</li> </ul> <h3>15 - Secure Hyper-V workloads</h3> <ul> <li>Define guarded fabric</li> <li>Define the Host Guardian Service</li> <li>Explore TPM-trusted attestation</li> <li>Define KPS</li> <li>Determine key features of shielded VMs</li> <li>Compare encryption-supported and shielded VMs in a guarded fabric</li> <li>Implement a shielded VM</li> </ul> <h3>16 - Run containers on Windows Server</h3> <ul> <li>Define containers</li> <li>List the differences between containers and VMs</li> <li>Define Windows Server and Hyper-V containers and isolation modes</li> <li>Explore Docker</li> <li>Prepare a Windows Server 2019 host for container deployment</li> <li>Security, Storage, and Networking with Windows containers</li> </ul> <h3>17 - Orchestrate containers on Windows Server using Kubernetes</h3> <ul> <li>Define orchestration</li> <li>Define Kubernetes</li> <li>Deploy Kubernetes resources</li> <li>Create a Kubernetes cluster on Windows</li> <li>Define Azure Arc</li> <li>Connect an Azure Arc-enabled Kubernetes cluster to Azure Arc</li> </ul> <h3>18 - Plan and deploy Windows Server IaaS Virtual Machines</h3> <ul> <li>Describe Azure compute</li> <li>Describe Virtual Machine storage</li> <li>Deploy Azure Virtual Machines</li> <li>Create a windows Virtual Machine using the portal</li> <li>Create a windows Virtual Machine using Azure CLI</li> <li>Deploy Azure Virtual Machines using templates</li> <li>Describe additional management optimization options</li> </ul> <h3>19 - Customize Windows Server IaaS Virtual Machine images</h3> <ul> <li>Create a generalized image</li> <li>Create a new Virtual Machine from a managed image</li> <li>Create a managed image of a generalized virtual machine in Azure</li> <li>Create a Virtual Machine from a managed image</li> <li>Implement Azure Image Builder</li> <li>Create a windows Virtual Machine using Azure Image Builder template</li> <li>Create a Windows Virtual Machine with Azure Image Builder using PowerShell</li> </ul> <h3>20 - Automate the configuration of Windows Server IaaS Virtual Machines</h3> <ul> <li>Describe Azure Automation</li> <li>Implement Azure Automation with DSC</li> <li>Remediate noncompliant servers</li> <li>Describe Custom Script Extensions</li> <li>Configure a Virtual Machine by using DSC</li> </ul> <h3>21 - Deploy and manage DHCP</h3> <ul> <li>Use DHCP to simplify IP configuration</li> <li>Install and configure the DHCP role</li> <li>Configure DHCP options</li> <li>Configure DHCP scopes</li> <li>Select DHCP high availability options</li> <li>Implement DHCP Failover</li> </ul> <h3>22 - Implement Windows Server DNS</h3> <ul> <li>Explore the DNS architecture</li> <li>Work with DNS zones and records</li> <li>Install and configure the DNS role</li> <li>Implement DNS forwarding</li> </ul> <h3>23 - Implement IP Address Management</h3> <ul> <li>Define IP Address Management</li> <li>Deploy IP Address Management</li> <li>Administer IP Address Management</li> <li>Configure IP Address Management options</li> <li>Manage DNS zones with IP Address Management</li> <li>Manage DHCP servers with IP Address Management</li> <li>Use IP Address Management to manage IP addressing</li> </ul> <h3>24 - Implement remote access</h3> <ul> <li>Examine the remote access options in Windows Server</li> <li>Select and set up VPNs</li> <li>Use NPS to create and enforce network access policies</li> <li>Plan and implement NPS</li> <li>Deploy a PKI for remote access</li> <li>Use WAP as a reverse web proxy</li> </ul> <h3>25 - Implement hybrid network infrastructure</h3> <ul> <li>Describe Azure network topologies</li> <li>Implement Azure VPN options</li> <li>Create a route-based VPN gateway using the Azure portal</li> <li>Implement Azure ExpressRoute</li> <li>Configure Azure Virtual WAN</li> <li>Implement DNS in hybrid environments</li> </ul> <h3>26 - Implement DNS for Windows Server IaaS VMs</h3> <ul> <li>Understand Azure DNS</li> <li>Implement Azure DNS</li> <li>Create an Azure DNS zone and record using the Azure portal</li> <li>Implement DNS with Azure IaaS virtual machines</li> <li>Implement split-horizon DNS in Azure</li> <li>Troubleshoot DNS</li> </ul> <h3>27 - Implement Windows Server IaaS VM IP addressing and routing</h3> <ul> <li>Implement a virtual network</li> <li>Implement IaaS VM IP addressing</li> <li>Assign and manage IP addresses</li> <li>Configure a private IP address for a virtual machine using the Azure portal</li> <li>Create a virtual machine with a static public IP address using the Azure portal</li> <li>Implement IaaS virtual machine IP routing</li> <li>Implement IPv6 for Windows Server IaaS virtual machines</li> </ul> <h3>28 - Manage Windows Server file servers</h3> <ul> <li>Define the Windows Server file system</li> <li>List the benefits and uses of File Server Resource Manager</li> <li>Define SMB and its security considerations</li> <li>Configure SMB protocol</li> <li>Define Volume Shadow Copy Service</li> </ul> <h3>29 - Implement Storage Spaces and Storage Spaces Direct</h3> <ul> <li>Define the Storage Spaces architecture and its components</li> <li>List the functionalities, benefits, and use cases of Storage Spaces</li> <li>Implement Storage Spaces</li> <li>List the functionalities, components, benefits, and use cases of Storage Spaces Direct</li> <li>Implement Storage Spaces Direct</li> </ul> <h3>30 - Implement Windows Server Data Deduplication</h3> <ul> <li>Define the architecture, components, and functionality of Data Deduplication</li> <li>Define the use cases and interoperability of Data Deduplication</li> <li>Implement Data Deduplication</li> <li>Manage and maintain Data Deduplication</li> </ul> <h3>31 - Implement Windows Server iSCSI</h3> <ul> <li>List the functionalities, components, and use cases of iSCSI</li> <li>List the considerations for implementing iSCSI</li> <li>Implement iSCSI</li> <li>Configure high availability for iSCSI</li> </ul> <h3>32 - Implement Windows Server Storage Replica</h3> <ul> <li>List the functionalities and components of Storage Replica</li> <li>Examine the prerequisites for implementing Storage Replica</li> <li>Implement Storage Replica by using Windows Admin Center</li> <li>Implement Storage Replica by using Windows PowerShell</li> </ul> <h3>33 - Implement a hybrid file server infrastructure</h3> <ul> <li>Describe Azure File services</li> <li>Configure Azure Files</li> <li>Configure connectivity to Azure Files</li> <li>Describe Azure File Sync</li> <li>Implement Azure File Sync</li> <li>Deploy Azure File Sync</li> <li>Deploy Azure File Sync 2</li> <li>Manage cloud tiering</li> <li>Migrate from DFSR to Azure File Sync</li> </ul></div>

Microsoft Certified Solutions Associate (MCSA)

Windows Server

AZ-800T00 Administering Windows Server Hybrid Core Infrastructure

Swansea

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


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