297 Courses delivered Online

Learn how to improve your communications, boost your effectiveness -- and enhance your relationships! Includes Good Communication, Questioning & Listening, Face-to Face, Telephone, Writing and Fixing Communication.

A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.

The Sales Toolkit workshop has been designed to help you increase your sales performance and skill level for you or your sales team.

Our suite of modules are based around helping the customer to buy and enabling salespeople to maximise their conversations with their customers.

Participants learn how to handle complaints and negative online reviews with confidence and professionalism. For customer service professionals looking to develop.

This course is for you if you work with people as a leader or manager and are looking at ways to help improve performance by developing emotional intelligence through coaching. The GROW (Goal, Reality, Options, Will) Model is a well-respected tool in coaching and this is explored to improve your questioning and listening techniques. It demonstrates the power of coaching through the use of a structure that enables questioning to flow conversationally and in a logical sequence.

Our twice-weekly sessions help take the stress away from Kent Test (11+) preparation. With each group led by a dedicated, fully-qualified primary school teacher, you can be safe in the knowledge that your child is receiving expert tuition as well as relevant test-style questioning. Our bespoke curriculum is designed to cover English, maths and reasoning, guaranteeing complete coverage that gives your child all the familiarisation they need before test day.