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Effective Communication Skills 4-in-1 Master Class

Effective Communication Skills 4-in-1 Master Class

By ZandaX

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand masterclass

  • 4 hours

  • All levels

Description

STOP Press: New Website promotion: RRP £149, Offer price just £24.99!
(Limited period only.)

As with all ZandaX courses, you can return to re-run, review and revise as often as you like!
(12 month unlimited single user license)

This is a ZandaX Master Class

It contains the full content of four courses:

  • The Nature of Good Communication
  • Questioning, Listening and Face-to Face Communication
  • Telephone, Writing & the Basics of Social Media
  • Fixing Your Communication

    • ... at a serious discount to their combined price!

    Course Objectives:

    After taking this course, you'll be able to:

  • Understand what makes good communication.
  • Use questioning and listening skills, and communicate face-to-face.
  • Use the telephone, and written communication, to get results.
  • Fix communication problems and get better outcomes.

    • Great Communication is Your Sure-Fire Route to Success!

    Good communication skills provide the most direct route to success in every area of our lives.
    But they're the skills that many of us neglect the most!

    That's because we're constantly communicating, and can ignore our bad habits and assume that we do it well.
    But we often don't!

    In this Master Class, we combine all four of our communication skills courses so you get the widest range of lessons to improve your skills.

    Target Audience:

    Anyone who wants to improve the communication skills of themselves or their staff in order to become more effective, whether at work, home or with friends.

    Pre-Course Requirements

    All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to learn about communication -- and do it better!

    Career Path:

    Just think: how will your life benefit if you are not distracted by the problems caused when things aren't clear, or when communication goes wrong?

    Learn how to set yourself up for success by understanding how communication works, how to get the most from each medium, and how to change your own approach to be the best you can!

    Course Outline:

  • Course Introduction & Workbook Download
  • The Nature of Good Communication
  • Good Communication: the Basics
  • The Rules of Communication
  • Your Communication Style
  • Interaction & Your Self Image
  • Clarifying Opinions & Objectives
  • Your Preconceptions & Prejudices
  • Key Takeaways
  • Module Test
  • Questioning, Listening and Face-to-Face Communication
  • Verbal Skills and Asking Questions
  • Open and Closed Questions
  • The Five Levels of Listening
  • Active Listening
  • About Face-to-Face Communication
  • Starting Off Right
  • Rules for Success
  • Key Takeaways
  • Module Test
  • Telephone, Writing & the Basics of Social Media
  • Telephone Communication: Good & Bad
  • Better Telephone Communication
  • Overcoming Challenges on the Phone
  • Using the Right Words in Your Writing
  • Writing Structure and Quick Tips
  • Writing for Maximum Effect
  • Key Takeaways
  • Module Test
  • Fixing Your Communication
  • Identifying Problems and Overcoming Barriers
  • Dealing With Opposition and Conflict
  • Delivering Difficult Messages
  • Using Assertiveness and Intimidation
  • Where and When to Communicate
  • 5 Best Practices for Communicating Effectively
  • Key Takeaways
  • Module Test
  • Course Wrap Up
    • [NOTE: An interactive workbook is provided to support your learning]

    Frequently Asked Questions

    • Can I redo the course?

      YES: you can revisit the course as often as you like to revise, review and reinforce what you've learned.

    • What date does the course run?

      It's an online course, so you can run it in your own time, 24/7, whenever and wherever it suits you.

    • Can I share the course?

      Our courses are provided on a single-user basis, but we offer multi-purchase discounts if you want to buy courses for teams of people.

    About The Provider

    ZandaX
    ZandaX
    London
    ZANDAX provide the HUMAN TOUCH...
    We supply premium, cost-effective online training courses for businesses and for people who are serio...
    Read more about ZandaX

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