Name: Customer Service and Contact Centre Training Diploma
Price: 25 GBP
Availability: InStock

<p><strong><em>G</em>et Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now</strong></p><p><strong>Foot Health Practitioner (FHP) | Physiotherapy Assistant | Pain Management | Acupressure Expert for Pain Relief | Cupping Massage Therapy | Hydrotherapy | Dermatology | Nutrition | Personal Hygiene and much more<br /></strong></p><p>Feeling embarrassed or ashamed of your feet is very common. Let's be honest about feet- many things can go wrong with the skin, the bone structure and the nails. Feet sweat...a lot, and they often smell. Many people refuse to wear open shoes due to embarrassment. The good news is that many of these issues are fixable. Rough, dry, cracked skin can easily be treated, and Foot Health practitioners are the ones who help people with problems that affect their feet or lower legs.</p><p>Our <strong>Foot Health Practitioner (FHP)</strong> bundle will assist you to help people with their foot problems, not just by using treatments but also by advising on the type of shoes and hosiery they should wear to keep their feet in a healthy condition. Also, looking after your feet (foot care) and treating common foot problems - such as corns, calluses, bunions and ingrown toenails - can help prevent problems that make you unsteady on your feet and at risk of a fall.</p><p><strong>What will you learn in this Foot Health Practitioner (FHP) Diploma:</strong></p><ul><li>Fundamentals of foot dermatology and how to examine and diagnose foot problems</li><li>Familiarise yourself with podiatry equipment and instrument</li><li>How to treat foot disorders, nail diseases, diabetic foot pedicure</li><li>Various physiotherapies, including sports, neurological, musculoskeletal, respiratory, paediatric etc</li><li>Physiology and psychology of acute pain, back pain, neck pain and their management</li><li>Learn how to relieve pain by acupressure treatment as well as relieving stress &amp; anxiety</li><li>Get to know about cupping therapy, hydrotherapy, and taking care of wounds</li><li>Care of different skin types, nutrition for different skin</li><li>Know about personal hygiene, hair care hygienic ways</li></ul><p>Also, our <strong>Foot Health Practitioner (FHP) Diploma </strong>experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.</p><p>Furthermore, to help you showcase your expertise in <strong>Foot Health Practitioner (FHP) Diploma, </strong>we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.<br /><strong>This Foot Health Practitioner (FHP) Diploma Bundle Consists of the following Premium courses:</strong></p><ul><li><strong>Course 01: </strong>Foot Health Practitioner (FHP)</li><li><strong>Course 02: </strong>Physiotherapy Assistant</li><li><strong>Course 03: </strong>Pain Management</li><li><strong>Course 04: </strong>Hydrotherapy</li><li><strong>Course 05: </strong>Wound Care Level 2</li><li><strong>Course 06: </strong>Thai Foot Reflexology Course<strong><br /></strong></li><li><strong>Course 07: </strong>Diabetes Care Diploma</li><li><strong>Course 08: </strong>Dermatology</li><li><strong>Course 09: </strong>Medical Law</li><li><strong>Course 10: </strong>GDPR in Healthcare</li><li><strong>Course 11: </strong>Understanding Nutrition and Health Level 4</li><li><strong>Course 12: </strong>Healthcare Assistant Training<strong><br /></strong></li><li><strong>Course 13: </strong>Personal Hygiene</li><li><strong>Course 14: </strong>Complete Communication Skills Master Class for Life</li></ul><p>So enrol now in this Foot Health Practitioner (FHP) Bundle to advance your career!</p><p><strong>Foot Health Practitioner (FHP) Diploma</strong></p><p>Curriculum of <strong>Foot Health Practitioner (FHP) Diploma Bundle</strong></p><p><strong>Course 01: Foot Health Practitioner (FHP)</strong></p><p><strong>Module 1: A Comprehensive Introduction to FHP</strong></p><ul><li>FHP - An Overview</li><li>Prospects of an FHP</li><li>Benefits of Becoming an FHP</li><li>Responsibilities and Duties of an FHP</li></ul><p><strong>Module 2: Anatomy and Physiology of Foot</strong></p><ul><li>The Preamble to the Foot Region</li><li>Bones</li><li>Sole</li><li>Arches</li><li>Joints</li><li>Inversion and eversion of the Foot</li><li>Muscles</li></ul><p><strong>Module 3: Systems in the Foot</strong></p><ul><li>Circulatory System</li><li>Arteries of the Foot</li><li>Veins of the Foot</li></ul><p><strong>Module 4: Foot Dermatology</strong></p><ul><li>Skin Anatomy</li><li>Epidermis</li><li>Dermis</li><li>Subcutis</li><li>Nail Anatomy</li></ul><p><strong>Module 5: Examination and Diagnosis in Clinical Management</strong></p><ul><li>Preliminaries to the Examination and Diagnosis Tactics</li><li>Gathering Data</li><li>Taking a Comprehensive Podiatric History</li><li>Elements of the History</li><li>Attributes of Symptoms</li></ul><p><strong>Module-6: Podiatry Equipment and Instrument</strong></p><ul><li>Prelude to Podiatry Equipment and Instrument</li><li>Preliminary View on Podiatry Equipment</li><li>Brief Discussion on Various Podiatry Instruments</li></ul><p><strong>Module 7: Foot Disorders</strong></p><ul><li>Adult Foot Disorders</li><li>Circulatory Disorders</li><li>Neurological Disorders in the Lower Extremity</li></ul><p><strong>Module 8: Treating Foot Disorders</strong></p><ul><li>Treating Adult Foot Disorders</li><li>Treating Circulatory Disorders</li><li>Treating Neurological Disorders</li></ul><p><strong>Module 9: Diseases of the Nail and Their Treatment</strong></p><ul><li>A Brief Preamble to Nail</li><li>Diagnosis of the Nail Condition</li><li>Congenital Nail Anomalies</li></ul><p><strong>Module 10: Management of High-Risk Patients</strong></p><ul><li>Aims in Managing High-Risk Patients</li><li>Prevention of Complications</li><li>Management of Established Wounds and Infection</li><li>Other Aspects of Managing High-Risk Patients</li></ul><p><strong>Module 11: Diabetic Foot</strong></p><ul><li>Preface to the Diabetic Foot</li><li>Stage 1: The Normal Foot</li><li>Stage 2: The High-Risk Foot</li></ul><p><strong>Module 12: Pedicure</strong></p><ul><li>An Overview of Pedicure</li><li>Tools of the Trade</li><li>Preliminaries of Pedicuring</li><li>Performing the Pedicure</li></ul><p><strong>Module 13: Reflexology</strong></p><ul><li>A Short Preface to Reflexology</li><li>Essentials of Reflexology</li><li>History and Evolution of Reflexology</li><li>Zones &amp; Cross Reflexes</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the Foot Health Practitioner course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this <strong>Foot Health Practitioner (FHP) Diploma </strong>Training Bundle.</p><p><strong>Note:</strong> This is not a professional course. This course only covers theoretical knowledge about the topic.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This <strong>Foot Health Practitioner (FHP) Diploma </strong>Training Course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Foot Health Practitioner (FHP) Diploma</strong></p><p>Having this diverse expertise will increase the value of your CV and open you up to multiple job sectors. Explore opportunities such as:</p><ul><li>Foot Health Practitioner.</li><li>Skin Care Specialist</li><li>Manicurist</li></ul><p>And much more!</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Foot Health Practitioner (FHP)</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Apex Learning

Foot Care

Foot Health Practitioner

Podiatry Assistant

Podiatry

Trainers Course

Health Sciences Courses (HSC)

Foot Health Practitioner (FHP) Diploma

General Admission

<p>Are you ready to advance your career in business management? With this exclusive <strong>Diploma in Operations Management</strong>, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors!</p><p><strong>Diploma in Operations </strong><strong>Management</strong> is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Diploma in Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations.</p><p>The purpose of this <strong>Diploma in Operations </strong><strong>Management</strong> qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Diploma in Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning &amp; Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more.</p><p><strong>Learning Outcomes</strong></p><p>After completing this Diploma in Operations Management course, the learner will be able to:</p><ul><li>Gain a thorough understanding of the functions and objectives of operations management.</li><li>Understand the role of the OM in inventory and supply chain management.</li><li>Understand project management and risk management.</li><li>Gain in-depth knowledge about stock control and procurement operations.</li><li>Understand product manufacturing and shipping.</li><li>Understand contingency management and succession planning.</li><li>Understand the importance of business etiquette.</li></ul><p><strong>Why Choose This Diploma in Operations Management Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Diploma in Operations Management Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Diploma in Operations Management course.</li></ul><p><strong>&gt;&gt; Courses are included in this Diploma in Operations Management Bundle Course &lt;&lt;</strong></p><ul><li><strong>Course 01: </strong>Diploma in Operations Management</li><li><strong>Course 02: </strong>Level 1 Business Management</li><li><strong>Course 03: </strong>Level 2 Diploma in Business Administration</li><li><strong>Course 04: </strong>Level 2 Certificate in Business Management<strong><br /></strong></li><li><strong>Course 05: </strong>Level 5 Diploma in Risk Management Course<strong><br /></strong></li><li><strong>Course 06: </strong>Level 7 Diploma in Facilities Management Course</li><li><strong>Course 07:</strong> Level 7 Business Management Course</li></ul><p><strong>&gt;&gt; Other Benefits of Diploma in Operations Management Bundle Course &lt;&lt;</strong></p><ul><li><strong>Free 7 PDF </strong><strong>Certificate</strong></li><li><strong>Access to Content - Lifetime</strong></li><li>Exam Fee - Totally Free</li><li>Free Retake Exam</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Diploma in Operations Management </strong><strong>course]</strong></p> <p>Course curriculum of Diploma in Operations Management</p><ul><li>Module 01: Understanding Operations Management</li><li>Module 02: Understanding Process Management</li><li>Module 03: Understanding Supply Chain Management</li><li>Module 04: Understanding Planning &amp; Sourcing Operations</li><li>Module 05: Understanding Talent Management</li><li>Module 06: Understanding Procurement Operations</li><li>Module 07: Understanding Manufacturing and Service Operations</li><li>Module 08: Understanding Succession Planning</li><li>Module 09: Understanding Project Management</li><li>Module 10: Understanding Quality Control</li><li>Module 11: Understanding Product and Service Innovation</li><li>Module 12: Understanding Communication Skills</li><li>Module 13: Understanding Negotiation Techniques</li><li>Module 14: Understanding Change Management</li><li>Module 15: Understanding Maintenance Management</li><li>Module 16: Understanding Conflict Management</li><li>Module 17: Understanding Stress Management</li><li>Module 18: Understanding Business Ethics for the Office</li><li>Module 19: Understanding Business Etiquette</li><li>Module 20: Understanding Risk Management</li></ul><p>----------------------------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the Diploma in Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this Diploma in Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Diploma in Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this Diploma in Operations Management course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Diploma in Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management:</p><ul><li>Operations Manager, Analyst &amp; Officer</li><li>S.C Manager</li><li>Inventory Manager</li><li>Supply Services Representative</li><li>Inventory Controller &amp; Planner</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Operations Management

Master of Business Management (MBM)

International Business Management

Office Management

Diploma for School Business Leaders (DSBM)

Diploma in Management Studies (DMS)

Diploma in Operations Management - Course

<p>With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This <strong>Business Starting Up</strong> course is designed for students who want to learn the skills and knowledge required to develop a business start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea.</p><p>This course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a <strong>business start-up</strong>, as well as knowledge of the first steps in <strong> Business Starting Up</strong>, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan.</p><p><strong>Learning Outcomes</strong></p><p>After completing this course, you will be able to:</p><ul><li>Understand the steps for a business start-up.</li><li>Understand what is required of you to start your own business.</li><li>Polish your business idea.</li><li>Build your competitive advantages.</li><li>Increase self-awareness and aid personal development.</li><li>Develop a Start-up Business Plan.</li></ul><p><strong>Why Choose Creating a Business Start-Up Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>This Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing this course.</li></ul><p><strong>Other courses are included with Business Starting Up Bundle Course</strong></p><ul><li><strong>Course 01: </strong>Business Starting Up</li><li><strong>Course 02: </strong>Level 2 Certificate in Business Management<strong><br /></strong></li><li><strong>Course 03:</strong> Level 7 Diploma in Operations Management<strong><br /></strong></li><li><strong>Course 04:</strong> Level 2 Diploma in Business Administration<strong><br /></strong></li><li><strong>Course 05: </strong>Level 1 Business Management<strong><br /></strong></li><li><strong>Course 06: </strong>Level 3 Business Administration<strong><br /></strong></li><li><strong>Course 07:</strong> Level 5 Diploma in Business Analysis<strong><br /></strong></li><li><strong>Course 08: </strong>Level 7 Diploma in Facilities Management Course<strong><br /></strong></li><li><strong>Course 09:</strong> Minute Taking Course<strong><br /></strong></li><li><strong>Course 10: </strong>Level 5 Diploma in Risk Management Course<strong><br /></strong></li><li><strong>Course 11: </strong>Level 7 Business Management Course<strong><br /></strong></li><li><strong>Course 12: </strong>Level 7 Diploma in Leadership and Management Course</li></ul><p><strong>***Others Included in this Starting Up Bundle Course</strong></p><ul><li><strong>Free 12 PDF Certificate</strong></li><li><strong>Access to Content - Lifetime<br /></strong></li><li><strong>Exam Fee - Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Business Starting Up Course:</p><p><strong>Module 1: Fundamental Steps for a Business Start-up</strong></p><ul><li>Basic Requirements of an Entrepreneur</li><li>Identify the Type and Field of Business that is More Suitable for You</li><li>Identify Your Skills and Creativity Related to New Business Opportunities</li><li>Analyse the Commercial Potential of a Business Opportunity</li></ul><p><strong>Module 2: Strategic Thinking about New Business</strong></p><ul><li>Solving a Problem</li><li>Beating the Deadlines</li><li>Finding Products in Short Supply</li><li>Opportunities Created by News or Events</li><li>Investigating the Internet</li><li>Thinking Start-to-finish</li><li>Niche Strategies</li><li>Demographic Trends</li><li>Rethink Assumptions</li></ul><p><strong>Module 3: The Best Business Ideas for You</strong></p><ul><li>Case Study</li><li>Screen Your Ideas List</li><li>Field Study</li><li>SWOT Analysis</li></ul><p><strong>Module 4: Developing a Start-up Business Plan</strong></p><ul><li>Introduction of Start-up Business Plan</li><li>Executive Summary</li><li>Company Description</li><li>Products &amp; Services</li><li>Marketing Plan</li><li>Operational Plan</li><li>Management &amp; Organisation</li><li>Startup Expenses &amp; Capitalization</li><li>Financial Plan</li></ul><p>---------------------</p><p><strong>**Level 2 Certificate in Business Management<br /></strong></p><p>Course Curriculum</p><ul><li>Module 01: An Overview of Business Management</li><li>Module 02: Fundamental Concepts of Human Resource Management</li><li>Module 03: Fundamental Concepts of Customers Relationship Management</li><li>Module 04: Fundamental Concepts of Performance Management</li><li>Module 05: Fundamental Concepts of Risk Management</li></ul><p>---------------------</p><p><strong>**Level 7 Diploma in Operations Management<br /></strong></p><p>Course Curriculum</p><ul><li>Module 01: Understanding Operations Management</li><li>Module 02: Understanding Process Management</li><li>Module 03: Understanding Supply Chain Management</li><li>Module 04: Understanding Planning &amp; Sourcing Operations</li><li>Module 05: Understanding Talent Management</li><li>Module 06: Understanding Procurement Operations</li><li>Module 07: Understanding Manufacturing and Service Operations</li><li>Module 08: Understanding Succession Planning</li><li>Module 09: Understanding Project Management</li><li>Module 10: Understanding Quality Control</li><li>Module 11: Understanding Product and Service Innovation</li><li>Module 12: Understanding Communication Skills</li><li>Module 13: Understanding Negotiation Techniques</li><li>Module 14: Understanding Change Management</li><li>Module 15: Understanding Maintenance Management</li><li>Module 16: Understanding Conflict Management</li><li>Module 17: Understanding Stress Management</li><li>Module 18: Understanding Business Ethics for the Office</li><li>Module 19: Understanding Business Etiquette</li><li>Module 20: Understanding Risk Management</li></ul><p>---------------------</p><p><strong>**Level 2 Diploma in Business Administration<br /></strong></p><p>Course Curriculum</p><ul><li>Module 01: Communication in a Business Environment</li><li>Module 02: Principles of Providing Administrative Services</li><li>Module 03: Principles of Business Document Production and Information Management</li><li>Module 04: Understand Employer Organisations</li><li>Module 05: Manage Personal Performance and Development</li><li>Module 06: Develop Working Relationships with Colleagues</li><li>Module 07: Manage Diary Systems</li><li>Module 08: Produce Business Documents</li><li>Module 09: Health and Safety in a Business Environment</li><li>Module 10: Handle Mail</li><li>Module 11: Principles of Digital Marketing</li><li>Module 12: Administer Finance</li><li>Module 13: Understand Working in a Customer Service Environment</li><li>Module 14: Principles of Team Leading</li><li>Module 15: Principles of Equality and Diversity in the Workplace</li><li>Module 16: Exploring Social Media</li><li>Module 17: Understand the Safe Use of Online and Social Media Platforms</li></ul><p>---------------------</p><p><strong>**Level 1 Business Management<br /></strong></p><p>Course Curriculum</p><ul><li>Module 01: Management and Leadership Explained</li><li>Module 02: How to Manage Resources</li><li>Module 03: Effective Management of Time, Stress and Crises</li></ul><p>---------------------</p><p><strong>**Level 3 Business Administration<br /></strong></p><p>Course Curriculum</p><ul><li>Module 01: Introduction to Business Administration</li><li>Module 02: Principle of Business</li><li>Module 03: Principles of Business Communication</li><li>Module 04: Principles of Administration</li><li>Module 05: Understand How to Improve Business Performance</li><li>Module 06: Understand Equality, Diversity and Inclusion in the Workplace</li><li>Module 07: Principles of Leadership and Management</li></ul><p>---------------------</p><p><strong>**Level 5 Diploma in Business Analysis<br /></strong></p><p>Course Curriculum</p><ul><li>Module 01: What is a Business Analyst?</li><li>Module 02: What Makes a Good Business Analyst?</li><li>Module 03: Roles of the Business Analyst</li><li>Module 04: The Business Analyst and the Solution Team</li><li>Module 05: Define the Problem</li><li>Module 06: Vision Phase</li><li>Module 07: Process Phase - Gather The Information</li><li>Module 08: Process Phase - Determine the Solution</li><li>Module 09: Process Phase - Write the Solution Document</li><li>Module 10: Production Phase - Producing the Product</li><li>Module 11: Production Phase - Monitor the Product</li><li>Module 12: Confirmation Stage</li></ul><p>---------------------</p><p><strong>**Level 7 Diploma in Facilities Management Course<br /></strong></p><p>Course Curriculum</p><ul><li>Module 01: Introduction to Facilities Management</li><li>Module 02: Developing a Strategy for Facilities Management</li><li>Module 03: Facilities Planning</li><li>Module 04: Managing Office WorkSpace</li><li>Module 05: Vendor Management &amp; Outsourcing</li><li>Module 06: Managing Change</li><li>Module 07: Managing Human Resources</li><li>Module 08: Managing Risk</li><li>Module 09: Facilities Management Service Providers</li><li>Module 10: Managing Specialist Services</li><li>Module 11: Public-Private Partnerships and Facilities Management</li><li>Module 12: Health, Safety, Environment and UK Law</li></ul><p>---------------------</p><p><strong>**Minute Taking Course<br /></strong></p><p>Course Curriculum</p><ul><li>Module 01: Introduction to Minute Taking</li><li>Module 02: The Role of a Minute Taker</li><li>Module 03: Minutes Styles &amp; Recording Information</li><li>Module 04: Techniques for Preparing Minutes</li><li>Module 05: Developing Active Listening Skills</li><li>Module 06: Developing Organizational Skills</li><li>Module 07: Developing Critical Thinking Skills</li><li>Module 08: Developing Interpersonal Skills</li><li>Module 09: Assertiveness and Self Confidence</li><li>Module 10: Understanding Workplace Meetings</li></ul><p>---------------------</p><p><strong>**Level 5 Diploma in Risk Management Course<br /></strong></p><p>Course Curriculum</p><ul><li>Module 01: A Quick Overview of Risk Management</li><li>Module 02: Risk and its Types</li><li>Module 03: Others Types of Risks and its Sources</li><li>Module 04: Risk Management Standards</li><li>Module 05: Enterprise Risk Management</li><li>Module 06: Process of the Risk Management</li><li>Module 07: Risk Assessment</li><li>Module 08: Risk Analysis</li><li>Module 09: Financial Risk Management</li><li>Module 10: The Basics of Managing Operational Risks</li><li>Module 11: Technology Risk Management</li><li>Module 12: Project Risk Management</li><li>Module 13: Legal Risk Management</li><li>Module 14: Managing Social and Market Risk</li><li>Module 15: Workplace Risk Assessment</li><li>Module 16: Risk Control Techniques</li><li>Module 17: Ins and Outs of Risk Management Plan</li></ul><p>---------------------</p><p><strong>**Level 7 Business Management Course</strong></p><p>---------------------</p><p><strong>**Level 7 Diploma in Leadership and Management Course</strong></p><p><strong>Assessment Method</strong></p><p>After completing each module of the Business Starting Up, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this Business Starting Up course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Business Starting Up course is ideal for anyone who wants to start up his own business.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this Starting Up course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this Business Starting Up course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of this Business Starting Up course, you may choose to become a:</p><ul><li>Business Owner</li><li>Entrepreneur</li><li>Business Analyst</li><li>Business and Enterprise Advisor</li><li>Business Development Executive</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Online Course Marketing

Online Course Creation

Business Fundamentals

Business Plan

Business & Management

Business & Marketing

Business : Business Starting Up Course

<p>ð Unlock Your Online Success with the Online Launch Strategy Masterclass! ð</p><p>Are you tired of launching your online products or services without getting the results you desire? Do you dream of creating a buzz around your brand, attracting eager customers, and skyrocketing your revenue?</p><p>Introducing the <strong>Online Launch Strategy Masterclass</strong> - Your Ultimate Guide to Launching and Succeeding in the Digital Landscape!</p><p> </p><p><strong>ð What You'll Gain from this Masterclass:</strong></p><p>â <strong>Proven Strategies:</strong> Discover the exact strategies used by successful online entrepreneurs to launch and scale their businesses. No more guessing - just results!</p><p>â <strong>Step-by-Step Guidance:</strong> From pre-launch preparation to post-launch follow-ups, we'll guide you through every step of the process, ensuring you don't miss a beat in creating a seamless and effective launch.</p><p>â <strong>Target Audience Mastery:</strong> Identify and attract your ideal audience. Learn how to build anticipation, engage your community, and turn followers into loyal customers.</p><p>â <strong>Tech Made Easy:</strong> Don't let technology hold you back. We'll demystify the tech side of launching, making it accessible and stress-free, even if you're not a tech guru.</p><p>â <strong>Optimized Marketing:</strong> Craft compelling marketing messages that resonate with your audience. Discover the power of social media, email marketing, and other channels to maximize your reach.</p><p>â <strong>Metrics that Matter:</strong> Understand key metrics and analytics to measure your success. Learn how to adapt your strategy based on real data, ensuring continuous growth and improvement.</p><p>â <strong>Exclusive Resources:</strong> Gain access to templates, checklists, and resources that will streamline your launch process, saving you time and effort.</p><p> </p><p>ð¡ <strong>Why Choose the Online Launch Strategy Masterclass?</strong></p><p>ð <strong>Proven Success:</strong> Our strategies have been tested and proven effective by countless successful entrepreneurs who have seen significant growth in their online ventures.</p><p>ð <strong>Risk-Free Investment:</strong> We are confident in the value our masterclass provides. If you're not satisfied after the first module, we offer a 100% money-back guarantee.</p><p>ð©âð« <strong>Expert Instruction:</strong> Learn from seasoned experts who have successfully navigated the online business landscape. Our instructors bring a wealth of knowledge and real-world experience to the table.</p><p>ð <strong>Global Community:</strong> Join a community of like-minded individuals on a similar journey. Share insights, ask questions, and network with fellow course participants.</p><p> </p><p>ð <strong>Enroll Now and Launch Your Online Success!</strong></p><p>Don't miss out on this opportunity to transform your online business. The Online Launch Strategy Masterclass is your key to unlocking the doors of success in the digital world.</p><p> </p><div><div><div><h3>
Course Curriculum</h3></div></div></div>

Compete High

Online Launch Strategy Masterclass

Human Givens College

Effective Anger Management

School of Business and Technology London

CMI Level 4 Award in Management and Leadership

CMI Level 2 Award in Team Leading

CMI Level 3 Award in Management Coaching and Mentoring

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">LEARN ABOUT THE IMPORTANCE OF OWNING EACH &amp; EVERY DAY BY BUILDING SIMPLE HABITS THAT POSITIVELY IMPACT YOUR LIFE INCLUDING BOTH MENTAL AND PHYSICAL WELLBEING RESULTING IN FEELING EMPOWERED TO FULLY EMBRACE LIFE.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section data-preview-item="checklist" data-section-uid="GdpgkrzlO" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><header fr-original-style="" style="box-sizing: border-box;"><section data-preview-item="checklist" data-section-uid="AuZTsY3zI" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><header fr-original-style="" style="box-sizing: border-box;"><header style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><header style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><header style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><header style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><header style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><header style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><h2 style="color: rgb(76, 76, 76); box-sizing: border-box;" fr-original-style=" color: rgb(76, 76, 76);">LEARNING OBJECTIVES</h2><p style="color: rgb(76, 76, 76); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(76, 76, 76);">BY THE END OF THIS COURSE YOU WILL BE ABLE TO</p></header><article style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Identify the benefits of regular habits that support wellbeing</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Identify the main aspects of good self-care and how that impacts your wellbeing</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Know how to organise your daily and weekly routine to accommodate regular habits that are the foundation to living life in full health</p></li></ul></article></header></header></header></header></header></header></section><header fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></header></header></section><section data-preview-item="upsells" data-section-uid="Hb3VJQ04Y" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><article fr-original-style="" style="box-sizing: border-box;"><header fr-original-style="" style="box-sizing: border-box;"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><header style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><header style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><header style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><header style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><header style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><header style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><header style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><header style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><h2 style="color: rgb(76, 76, 76); box-sizing: border-box;" fr-original-style=" color: rgb(76, 76, 76);">COURSE CURRICULUM</h2></header><article style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">1&nbsp;</span>LESSON 1<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Introduction to Own the Day, Live Your Life</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Self-assessment</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Self-assessment feedback</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Video Introduction</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Putting yourself first - Myths</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Prioritising yourself</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Benefits of owning yourself</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Self-awareness</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Physical, mental, emotional and spiritual aspects of self-care</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Owning the day and making it a habit</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Next Steps</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Conclusion</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Post course self-assessment</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Post course self-assessment feedback</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Leave course feedback</p></li></ul></li></ul></article></header></header></header></header></header></header></header></header></article></section>

Green Key Health

Lifestyle

Leadership

Mindfulness

Emotional Wellbeing

Mental Health

Physical Wellbeing

Wellbeing

Naturopathy

Want to fully embrace and enjoy life, feeling that you are participating in full and that life is not simply passing you by? Want to be self-confident and feel empowered? Learn about simple habits and practices that will assist you in creating a life where you feel empowered, self-confident and full of positivity and joy. You feel balanced physically, mentally, emotionally and spiritually.

OWN THE DAY, LIVE YOUR LIFE

<div>
	<h3><strong>Description:</strong></h3>
<p>This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers.</p>
<p>Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service.  Because of this, trained customer service and contact centre agents are highly sought after in all industries.</p>
<h3><strong>Entry Requirement</strong></h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds.</li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3><strong>Assessment: </strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<p>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</p>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><strong>Career Path</strong></h3>
<p>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module 01</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Customer Service</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identifying Customer Expectations</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Providing Excellent Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Focusing on the Customer</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service and the Telephone</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Complaints</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Enduring Stress</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing With Challenges Assertively</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing With Difficult People</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing With Stress</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Meeting Expectations</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Setting Goals</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Seven Steps to Customer Problem Solving</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Telephone Techniques</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Fifth Critical Element - Measure It</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Fourth Critical Element - Be a Problem Solver</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Second Critical Element - Defined in Your Organization</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Sixth Critical Element - Reinforce It</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Third Critical Element - Given Life by the Employees</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Customer Service?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Who Are Your Customers?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Six Critical Elements</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Leadership</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Five Practices of Leadership</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Asking the Right Questions</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Close with Vocals</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Closing Down the Voice</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cold and Warm Calls</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing a Script</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Did You Hear Me?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>It's More Than Just a Phase</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Negotiation Techniques</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>News from Within</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Perfecting the Script</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Phone Tag and Getting the Call Back</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sales by Phone</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Saying No</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Staying Out of Voice Mail Jail</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stress Busting</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Taking Messages99</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>This is My Mentor</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>To Serve and Delight</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Verbal Communication Techniques</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What's Missing in Telephone Communication?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Who Are Your Customers?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building the Future</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Checklist for Success</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Considerations in Tool Selection</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Relationship Management</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Evaluating and Reviewing Your Program</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Homegrown vs. Application Service Provider</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Requirement Driven Product Selection</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategies for Customer Retention</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Development Team</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What CRM Is and Who It Serves</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>It Starts at the Top</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Peer Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Build Rapport</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn to Listen</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manners Matter - Etiquette &amp; Customer Service (I)</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manners Matter - Etiquette &amp; Customer Service (II)</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Getting the Necessary Information</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Performance Evaluations</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Training Doesn't Stop</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Customer Service and Contact Centre Training Diploma</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Customer Service and Contact Centre Training Diploma</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Customer Care

Customer Service

Certificate in Education & Training (CET)

Teaching & Training

Customer Service and Contact Centre Training Diploma

<p id="isPasted" style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);">On this 8-week mindfulness course, you will learn what mindfulness is, how to reduce stress in your life, understand your unhelpful thinking patterns and develop your own personal mindfulness practice with expert guidance.&nbsp;</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Having a regular mindfulness practice can:&nbsp;</strong></p><ul data-rte-list="default" style="color: rgba(26, 26, 26, 0.7); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Help with depression</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Soothe anxiety</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Calm stress</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Improve sleep, focus and creativity</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Help chronic pain</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Improve relationships</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Helps to bring balance and stability to day-to-day life</p></li></ul><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);">This course is delivered by a qualified and experienced mindfulness teacher, Evan Curwen.</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You will receive:&nbsp;</strong></p><ul data-rte-list="default" style="color: rgba(26, 26, 26, 0.7); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">16 hours of expert tuition and guidance during the live and interactive classes</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A detailed handbook to support your learning and journal your progress</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Free audio recordings of the practices each week to support your home learning</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Access to an online Facebook community group</p></li></ul><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What happens in the sessions?&nbsp;</strong></p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);">The sessions are consistent, we start with a short meditation to ground ourselves and settle into the class together. We reflect on our practises and discuss our experiences of home practice. We learn about aspects of stress reduction and the neuroscience of mindfulness and complete a new practice each week. The mindfulness practices include guided meditations and some gentle movement.&nbsp;</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is home practice?&nbsp;</strong></p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);">Each week we learn a new practice together during the session and participants are given an audio recording of that practice to complete at home. This is because it takes 8 weeks of consistent practice for the benefits of mindfulness to take place. To really get the most out of this course, participants are advised to make space for home practice. (20 - 40 minutes a day)&nbsp;</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);">&nbsp;</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><em fr-original-style="" style="box-sizing: border-box;">Please note that although mindfulness is therapeutic in nature, it is not therapy and should not be used as a replacement for professional therapy or medication. A pre-assessment is required for all participants to ensure your safety and suitability for the course. We aim to be inclusive to all and may need to discuss your mental health and well-being before being accepted. Your information will only be viewed by the facilitator and will be kept confidential.</em>&nbsp;</p>

The Innocence Guru

Health & Wellbeing

Meditation

Mindfulness-Based Stress Reduction (MBSR) is an effective, scientifically researched method for reducing physical and psychological suffering while building resilience, balance, and peace of mind. 

Mindfulness Based Stress reduction 

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you a stressed, exhausted SEN/EBSA parent or carer, running on empty, with no time to shout <em fr-original-style="" style="box-sizing: border-box;">"HELP!"&nbsp;</em>let alone step off the hamster wheel to rest, recharge and recuperate?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Parenting neurodivergent and/or school avoidant young people comes with a unique set of challenges and, if you&#39;re finding yourself lurching from managing meltdowns to fighting for support or feeling isolated and judged because people don&#39;t understand, it can be really hard and I GET IT!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After finding myself pretty much burnt out I discovered and implemented quick and simple self-help and relaxation tools that have helped strengthen my coping skills to navigate my family&#39;s journey, rebuild my resilience and rediscover&nbsp;my old self!&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I was so blown away by how beneficial simple habits can be that it&#39;s my mission to help others do the same - and so I created&nbsp;The SHARE Project.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ethos of THE SHARE Project is that&nbsp;we need to put our own oxygen mask on first&nbsp;so that we can&nbsp;best support our kids&nbsp;and my aim is that the tools you will learn during our time together will become your oxygen mask, not only for use in case of emergency, but as a sustainable part of your ongoing&nbsp;self-care and wellbeing.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During each&nbsp;of four, weekly, live&nbsp;online workshops, delivered over Zoom, you will learn and practise a new tool to implement daily over the coming week (just a&nbsp;few minutes at a time, I promise)!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Then, during the following week&#39;s workshop we will review your progress, make any tweaks and learn and practise the next tool...&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There&#39;ll be no suggestions of long and luxurious spa days and fluffy robes because most of us don&#39;t have the time to do that very often and, frankly, the benefits disappear almost as soon as you&#39;ve driven home... My mission<em fr-original-style="" style="box-sizing: border-box;">&nbsp;</em>is to give you sustainable tools to use anytime and anywhere to help yourself cope better and feel happier, regardless of what&#39;s going on around you!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each group session gives you the opportunity to connect with other SEN parents or carers&nbsp;experiencing similar challenges.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What our clients say:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">"</span></em><span style="color: rgb(32, 33, 36); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(32, 33, 36);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">The Share project was a gentle, kind experience which showed understanding for parenting with additional challenges. &nbsp;The refocusing was extremely powerful and I felt nurtured by the sessions."</span></em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(32, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(32, 33, 36);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span data-sheets-root="1" id="isPasted" fr-original-style="" style="box-sizing: border-box;">"I gained different techniques to build resilience and overcome overwhelm."&nbsp;</span><br fr-original-style="" style="box-sizing: border-box;"></span></em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(32, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(32, 33, 36);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span data-sheets-root="1" fr-original-style="" style="box-sizing: border-box;"><span data-sheets-root="1" style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span data-sheets-root="1" id="isPasted" fr-original-style="" style="box-sizing: border-box;">"has helped me have a more positive outlook day to day, relaxation has helped with my sleep"</span></span><span data-sheets-root="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></span></em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you have any questions, please ask and I will be happy to help :)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sue&nbsp;</p>

Discover Calm and Happiness with The SHARE Project: Your Path to Resilience! 🌟
Are you feeling exhausted, overwhelmed and stretched to your limit?  With meetings and meltdowns to manage, battles for support, the frustration of feeling isolated or misunderstood, not to mention the pressure of juggling your job too, it can It can feel like you’re running on empty; hard to find a moment to step off the hamster wheel and just breathe.
I’ve been there, and I get it!💛
After being on the brink of burnout myself, I stumbled upon simple, yet life-changing self-help and relaxation tools. These quick, effective techniques helped me rebuild my resilience, reclaim my sense of self and navigate challenges with renewed strength. The transformation was so profound that I knew I had to share it with others—and that’s how The SHARE Project was born.
What is The SHARE Project?
The SHARE Project is built on a simple principle: you need to put your own oxygen mask on first!  By nurturing yourself, you’re better equipped to support your children. Through our four-week, live online workshop series, delivered via Zoom, you’ll discover practical tools to bring more calm and happiness into your daily life.
Here’s what you can expect:
Weekly Workshops:  Each week, we’ll introduce and practice a new tool designed to fit seamlessly into your life (just a few minutes a day, I promise!). These are not your typical “luxury spa day” suggestions — because let’s face it, who has time for that?  Instead, you’ll learn sustainable, go-to strategies that you can use anytime, anywhere, to boost your wellbeing, even in the midst of chaos.  You will also receive a mid-week email of encouragement between workshops and printables to help record and track your progress.
Ongoing Support:  In each session, we’ll review your progress, fine-tune your approach, and introduce the next tool.  This isn’t just a one-off workshop; it’s a journey of growth and connection.
Community Connection: You’ll be part of a supportive group of fellow SEN parents and carers who understand the unique challenges you face.  Together, we’ll share experiences, uplift each other, and grow stronger.
What our clients say:
“The SHARE Project was a gentle, kind experience which showed understanding for parenting with additional challenges.  The refocusing was extremely powerful and I felt nurtured by the sessions.”
“It has helped me to have a more positive outlook day-to-day, and the relaxation has helped with my sleep.”	
“I looked forward to the sessions each week, they gave me time to focus on myself for a change.”
Ready to Feel More Calm and Happy?
If you’re ready to step off the hamster wheel and start reclaiming your joy, The SHARE Project is here for you. Let’s work together to help you feel more at peace, more resilient, and, most importantly, more you.
Got any questions? Send me a message and I’ll be happy to help! 😊
With love and support,  
Sue

AUsomeMums

Emotional Resilience

Autism

Mental Resilience

Special Education Needs (SEN)

Self-help and relaxation skills and exercises for stressed, burned out SEN parents and carers

The SHARE Project - Self-Help & Relaxation Exercises for SEN/EBSA Parent Carers

<div data-mesh-id="comp-lgaq4d6uinlineContent" data-testid="inline-content" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><div data-mesh-id="comp-lgaq4d6uinlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(var(--color_15)); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_15));">Wednesdays 6.30-7.30pm (UK)<br fr-original-style="" style="box-sizing: border-box;">From 28 February - 3 April&nbsp;</h2><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 30px; box-sizing: border-box;" fr-original-style="font-size: 30px;">Lighten your Mood</span></strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Every Weds 6.30-7.30pm from&nbsp;28 Feb&nbsp;- 3 April</strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">In these six lessons, we&#39;ll look at how we can access our innate&nbsp;neuroplasticity to help unwind stress and find a sense of calm and centredness in our world, through coming back to our para-sympathetic nervous system: the state we evolved to be in most of the time!</span></p><blockquote style="color: rgb(var(--color_14)); border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">&#39;Almost all of us experience anxiety to one degree or another. Anxiety involves primitive habits of muscular tension, constricted breathing, and physiological stress. Feldenkrais lessons free us from these patterns and help our nervous system to return to a healthy, naturally relaxed, &#39;parasympathetic&#39; state. This is what we all want, and deserve.&#39; &nbsp;David Zemach-Bersin</span></p></blockquote></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">Audio recordings&nbsp;of each class are available afterwards, so you don&#39;t have to attend the class in person.&nbsp;</span></p></div></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement classes, usually done lying on a mat. </span></p>

Fundamentals and Classics
Every Weds 6.30-7.30pm (UK time) from 26 Sept - 12 Dec (no class 17 Oct)
This autumn, we will be going back to exploring fundamental functions and relationships within our selves and our movement through the Feldenkrais Method, encountering classic lessons and discovering new ways to understand ourselves in action.
Each week we will encounter a different function or aspect that is key to our sense of being able to move with ease and freedom through our lives. For instance, we will explore our ability to turn through our spine, to round, extend or bend, as well as enlarging our repertoire of possibilities - looking to move with pleasure and reversibility. 
The first few lessons will explore Fundamental Functions. There will be an early 'half-term' the week of 17th Oct, and then the following weeks we will move through a series of outstanding Classic lessons, that will be useful to return to for yourself.
Audio recordings of each class are available afterwards, so you don't have to attend the class in person, if you can't make that evening. 

Jonathan Young

Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement (Feldenkrais) classes, usually done lying on a mat. 

A kinder sense of yourself - mindful movement classes

General admission - all 12 classes

Concession / student - all classes

Low waged / unemployed

Concession / student - all 6 classes

Stress is normal, but not natural.
Find out how to change the pattern of taking on stress and release your stored stress.
Step by step, week by week.
By the end of the course your perception will be different and you’ll have tools for life to cultivate calm and be more ‘you’.

Boundless Meditation

Meditation for Alleviating Stress

Chesterfield

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(34, 177, 77); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(34, 177, 77);">CPD Accredited, Interactive Workshop</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">2 hr session</li><li fr-original-style="" style="box-sizing: border-box;">Learn how stress affects our mind and body</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to manage your stress and reduce them to an acceptable level</li></ul><h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Stress</li><li fr-original-style="" style="box-sizing: border-box;">Stress versus Pressure</li><li fr-original-style="" style="box-sizing: border-box;">Statistics</li><li fr-original-style="" style="box-sizing: border-box;">Absenteeism, Presenteeism and Leaveism</li><li fr-original-style="" style="box-sizing: border-box;">Workplace Causes of Stress</li><li fr-original-style="" style="box-sizing: border-box;">Personal Causes of Stress</li><li fr-original-style="" style="box-sizing: border-box;">Short-Term and Long-Term Effects of Stress</li><li fr-original-style="" style="box-sizing: border-box;">Coping Strategies</li><li fr-original-style="" style="box-sizing: border-box;">Mental Resilience</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">Benefits of this Workshop:</h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">In 2022/23. 875,000 people suffered from work-related stress, depression or anxiety</li><li fr-original-style="" style="box-sizing: border-box;">The affects of stress are far reaching, affecting one&#39;s mind, body, social and personal life</li><li fr-original-style="" style="box-sizing: border-box;">Become more aware of what stresses you, what is does to you and find ways to reduce those stress levels</li></ul><h2 fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/4cad2d62-85d7-4e3a-bcea-1ac7f226aebb/original.png" style="width: 661px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 661px; display: block; vertical-align: top; margin: 5px auto; text-align: center;" fr-original-class="fr-draggable"></h2>

CPD Accredited, Interactive Workshop
2 - 4 hr sessions
Learn how stress affects our mind and body
Learn how to manage your stress and reduce them to an acceptable level
Course Contents of 2 hour course:
What is Stress
Stress versus Pressure
Statistics
Absenteeism, Presenteeism and Leaveism
Workplace Causes of Stress
Personal Causes of Stress
Short-Term and Long-Term Effects of Stress
Coping Strategies
Mental Resilience
Benefits of this Workshop:
In 2022/23. 875,000 people suffered from work-related stress, depression or anxiety
The affects of stress are far reaching, affecting one's mind, body, social and personal life
Become more aware of what stresses you, what is does to you and find ways to reduce those stress levels



Pochat Training

Mental Health Awareness

Mental Health First Aid

Stress Management

Occupational Health & Wellbeing

Psychological Wellbeing

Mental Health At Work

Resilience

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Work stress has been described as the &lsquo;wear and tear&rsquo; caused by your working life. In recent times, stress at work has seen a rapidly rising trend. This course looks at your ability to avoid work stress and to control and manage it, when it arises. Excessive and continuous work stress is very damaging, resulting in health problems, loss of productivity and pressure on working relationships. The main problems stem from excessive workloads and impractical deadlines, relationships with colleagues and future job insecurity.</strong></p>

Work stress has been described as the ‘wear and tear’ caused by your working life. In recent times, stress at work has seen a rapidly rising trend. This course looks at your ability to avoid work stress and to control and manage it, when it arises. Excessive and continuous work stress is very damaging, resulting in health problems, loss of productivity and pressure on working relationships. The main problems stem from excessive workloads and impractical deadlines, relationships with colleagues and future job insecurity.

Skillogy International

Soft Skills

Course

Complete 5 courses to gain a Certificate from the Chartered Management Institute

Course with CMI Certificate

<p style="margin: 0cm 0cm 8pt; font-family: Calibri, sans-serif; font-size: 11pt; color: var(--text); box-sizing: border-box;" id="isPasted" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; line-height: 107%; box-sizing: border-box;" fr-original-style="font-size:16px;line-height:107%;">A one-day interactive workshop that will teach participants additional ways of using EMDR with more complex clients</span></strong></p><p style="margin: 0cm 0cm 8pt; font-family: Calibri, sans-serif; font-size: 11pt; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; line-height: 107%; box-sizing: border-box;" fr-original-style="font-size:16px;line-height:107%;">&nbsp;</span></strong></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">Our new advanced workshop is for therapists who have used EMDR with quite a few cases and are confident with the basics and want some additional skills to work with a wider variety of clients and to further build on their confidence. The aim is to introduce participants to some of the additional ways of using the standard EMDR protocol with more complex presentations.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></strong></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">Key Learning Outcomes</span></strong></p><ul style="list-style-type: disc; margin-left: 26px; box-sizing: border-box;" fr-original-style="list-style-type: disc;margin-left:26px;" fr-original-class="decimal_type"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">To be able to use EMDR Case Formulation in target selection and treatment planning</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">To be able to use advanced tools and techniques to manage dissociation (including Loving Eyes and CIPOS)&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">To introduce participants to the Anger and Revenge protocol, Flash technique and EMDR 2.0&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">To understand how EMDR can be effective in the treatment of depression, including risk.</span></li></ul><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">This is an interactive workshop with lots of opportunity for group discussion and practice. As such, the recording will only be available as a back up to those who attend in person.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">Simon Proudlock is a Consultant Psychologist and Associate Fellow of the British Psychological Society working for the NHS and in private practice. He has spent the majority of his career working with complex clients. &nbsp;In 2012 he achieved the award for Innovative Practice by the Division of Counselling Psychology for his research in EMDR with people who are suicidal. He is author of &#39;The Solution Focused Way: Incorporating Solution Focused Therapy Tools and Techniques into Your Everyday Work&#39;.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(44, 54, 58); background: white; box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#2C363A;background:white;">Ines is a Clinical Psychologist, specialist in trauma and complex trauma, with over 20 years of experience in the NHS, including working at the Traumatic Stress Service, Maudsley. Ines developed the EMDR Case Formulation Tool and has delivered several workshops on EMDR case formulation in treatment planning and target selection.&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">Simon and Ines are EMDR Europe Accredited Trainers and Consultants</span></strong><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">This webinar is ideally aimed at therapists who have completed EMDR basic training.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">The webinar fee includes handouts, CPD certificates and access to the recording of the webinar for 28 days after the event for those who have attended in person.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">EMDR UK Association- CPD accreditation pending</span></strong></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">For further information please contact info@emdrconsultancy.com</span></p>

A one-day interactive workshop that will teach participants additional ways of using EMDR with more complex clients
 
Our new advanced workshop is for therapists who have used EMDR with quite a few cases and are confident with the basics and want some additional skills to work with a wider variety of clients and to further build on their confidence. The aim is to introduce participants to some of the additional ways of using the standard EMDR protocol with more complex presentations.
 
 
Key Learning Outcomes
To be able to use EMDR Case Formulation in target selection and treatment planning
To be able to use advanced tools and techniques to manage dissociation (including Loving Eyes and CIPOS)
To introduce participants to the Anger and Revenge protocol, Flash technique and EMDR 2.0
To understand how EMDR can be effective in the treatment of depression, including risk.
 
This is an interactive workshop with lots of opportunity for group discussion and practice. As such, the recording will only be available as a back up to those who attend in person.
 
Simon Proudlock is a Consultant Psychologist and Associate Fellow of the British Psychological Society working for the NHS and in private practice. He has spent the majority of his career working with complex clients. In 2012 he achieved the award for Innovative Practice by the Division of Counselling Psychology for his research in EMDR with people who are suicidal. He is author of 'The Solution Focused Way: Incorporating Solution Focused Therapy Tools and Techniques into Your Everyday Work'.
 
Ines is a Clinical Psychologist, specialist in trauma and complex trauma, with over 20 years of experience in the NHS, including working at the Traumatic Stress Service, Maudsley. Ines developed the EMDR Case Formulation Tool and has delivered several workshops on EMDR case formulation in treatment planning and target selection. 
 
Simon and Ines are EMDR Europe Accredited Trainers and Consultants.
 
This webinar is ideally aimed at therapists who have completed EMDR basic training.
 
The webinar fee includes handouts, CPD certificates and access to the recording of the webinar for 28 days after the event for those who have attended in person.
 
 
EMDR UK Association- CPD accreditation pending
 
For further information please contact info@emdrconsultancy.com

EMDR Consultancy

Trauma

EMDR

A one-day interactive workshop that will teach participants additional ways of using EMDR with more complex clients.

EMDR Therapy – Advanced Tools and Techniques Workshop - October 2024

Early Bird

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">The psychological impact of critical incidents includes anxiety, depression, sleep disturbance and agitation. It can also lead to reduced motivation or morale at work, unsafe practices, and burnout.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Health and social care professionals in hospitals, residential care, and support services, who are looking after vulnerable people in challenging environments, are often exposed to distressing events. <span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">Critical Incident Stress Debriefings (CISDs) are brief and effective interventions. They m<span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">itigate the impact of incidents and help promote resilience and well-being. &nbsp;</span></span></span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">CISD is a facilitated, time-limited group session intended to support participants with the emotional/psychological impact of an adverse event.</span></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">The debrief is a structured group conversation about the facts, feelings, and thoughts related to the incident.&nbsp;</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">A trained and competent facilitator helps the group support each other and process their reactions.</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">This training is for managers, nurses, key workers, mental health professionals, counsellors/psychotherapists, or any person in charge of staff well-being in their organization.&nbsp;</span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">This excellent 2-day online training will cover theory and practice, including lectures, videos, and small-group work. When you complete the training you will be able to facilitate CISDs.<br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Here is an outline of the training:</span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(67, 153, 250) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(67, 153, 250) !important;">Day 1: Critical Incidents and the Process of Debriefing&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">09:00 - 10:30&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Introducing the facilitator and the group; outline of the day, expectations and outcomes.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">The Process of Debriefing: t</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">he practice of &lsquo;talking through&rsquo; and the therapeutic benefits of debriefing.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Understanding Critical Incidents: d</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">efining Critical Incidents, what makes an incident &lsquo;critical&rsquo;? The psychological impact of a critical incident.</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">10:30 - 12:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Trauma and Post-Trauma</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Unpacking these important concepts and understanding their implications and relevance to CID</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Debriefing Critical Incidents</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Introducing existing models of CISDs, comparing and understanding the components of a CID</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">12:30 Lunch break&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">13:00 - 14:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Skills Practice and Experiential Learning</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Practice session, trying out models of debriefing using scenarios from experience</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(67, 153, 250) !important; box-sizing: border-box;" fr-original-style=" color: rgb(67, 153, 250) !important;">Day 2: Facilitating Critical Incident Stress Debriefings &ndash; theory and practice</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">09:00 - 10:30&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">The Competent Facilitator:&nbsp;</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">qualities and skills of the competent facilitator</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Containment</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">The role of the facilitator and the challenges of facilitating emotional conversations&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">10:30 - 12:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Facilitating critical incident debriefings: p</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">rompt cards - a tool for the facilitator.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Ground rules, time-frames, and keeping &lsquo;on task&rsquo;.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">12:30 Lunch break</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">13:00 - 14:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Skills Practice and Experiential Learning</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Working with scenarios and prompt cards: practice session - facilitating CISDs</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">&lsquo;Debriefing&rsquo; the day</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">&nbsp;</span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></p>

The psychological impact of critical incidents includes anxiety, depression, sleep disturbance and agitation. It can also lead to reduced motivation or morale at work, unsafe practices, and burnout.
Health and social care professionals in hospitals, residential care, and support services, who are looking after vulnerable people in challenging environments, are often exposed to distressing events. 

Critical Incident Stress Debriefings (CISDs) are brief and effective interventions. They mitigate the impact of incidents and help promote resilience and well-being. 
CISD is a facilitated, time-limited group session intended to support participants with the emotional/psychological impact of an adverse event.
The debrief is a structured group conversation about the facts, feelings, and thoughts related to the incident. A trained and competent facilitator helps the group support each other and process their reactions. 
This training is for managers, nurses, key workers, mental health professionals, counsellors/psychotherapists, or any person in charge of staff well-being in their organization. 
This excellent 2-day online training will cover theory and practice, including lectures, videos, and small-group work. When you complete the training you will be able to facilitate CISDs.

Here is an outline of the training:
Day 1: Critical Incidents and the Process of Debriefing 
09:00 - 10:30 
Introducing the facilitator and the group; outline of the day, expectations and outcomes.
The Process of Debriefing: the practice of ‘talking through’ and the therapeutic benefits of debriefing.
Understanding Critical Incidents: defining Critical Incidents, what makes an incident ‘critical’? The psychological impact of a critical incident.

10:30 - 12:00 
Trauma and Post-Trauma
Unpacking these important concepts and understanding their implications and relevance to CID
Debriefing Critical Incidents
Introducing existing models of CISDs, comparing and understanding the components of a CID

12:30 Lunch break 

13:00 - 14:00 
Skills Practice and Experiential Learning
Practice session, trying out models of debriefing using scenarios from experience

Day 2: Facilitating Critical Incident Stress Debriefings – theory and practice

09:00 - 10:30 
The Competent Facilitator: qualities and skills of the competent facilitator
Containment
The role of the facilitator and the challenges of facilitating emotional conversations 

10:30 - 12:00 
Facilitating critical incident debriefings: prompt cards - a tool for the facilitator.
Ground rules, time-frames, and keeping ‘on task’.

12:30 Lunch break
 
13:00 - 14:00 
Skills Practice and Experiential Learning
Working with scenarios and prompt cards: practice session - facilitating CISDs
‘Debriefing’ the day

  

Psychotherapy For Healthcare Ltd

Train with us to facilitate Critical Incident Stress Debriefings. CISD are effective interventions that help care professionals to process stressful events in the workplace.  A CISD helps restore well-being and protect from prolonged reactions. This excellent 2-day training will cover theory and practice, including lectures, videos, and small-group work. By the end you will be able to facilitate CISDs.

Critical Incident Stress Debriefing: 2-day online training 

Loughborough

<div>
		

		<div>
			
			<p>Stress can affect your ability to think clearly and rationally and to perform well. This session aims to help you better deal with stress by sharing key insights and strategies to reduce stress and optimize your work-life balance, particularly as we face uncertainties in the economy, the workplace and the environment.</p>
			<div><i></i> 4 Hour Session</div>
			<div><i></i>  £180.00 incl. VAT</div>
			
			
		</div>
	</div>

	

	<div id="filters">
		
		
	</div>

	

    <div>

		
		 
		

		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><p><b>Learning Objectives</b></p>
<ul>
<li>Learn coping techniques to deal with a different way of working and living</li>
<li>Feel supported by others and know that you are not alone in the struggle</li>
<li>Recognize the symptoms and causes of stress</li>
<li>Discover simple stress-busting techniques to manage &amp; reduce the effects of stress in your life</li>
<li>Create a simple personalised plan to rise above stress for a healthier &amp; more productive lifestyle</li>
</ul>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>1. Background</h3>
<p><strong>What is stress - origins, causes, and symptoms.</strong></p>
<ul>
<li>Flight or fight response &amp; role of hormones</li>
<li>Why it matters? Physiological, psychological, and physical effects</li>
<li>The price you pay in terms of your health and your family</li>
<li>Causes</li>
<li>Warning signs: cognitive, emotional, physical, behavioural</li>
<li>Stats from around the world</li>
</ul>
<h3>2. Technique</h3>
<p><strong>Work - life balance</strong></p>
<ul>
<li>How to create balance &amp; set boundaries The notion of 'tilting'</li>
<li>Connecting with and pursuing your passion</li>
<li>Gaining support at work and at home</li>
<li>Learning how to say 'no'</li>
</ul>
<p><strong>Stress reduction techniques</strong></p>
<ul>
<li>Visualization and relaxation techniques</li>
<li>Breathing and stretching</li>
<li>Energizers and drainers</li>
<li>Meditative positive visualization exercise (5 mins)</li>
<li>Physical health</li>
<li>Behaviours and beliefs</li>
<li>Putting things in perspective</li>
<li>Circle of influence (vs. circle of control)</li>
<li>Slowing down (hurry sickness / time famine - Arianna Huffington Thrive)</li>
<li>Purpose - identify what matters to you (values), gratitude journal, contribution</li>
</ul>
<h3>3. Plan</h3>
<p>Action Planning</p>
<ul>
<li>Cultivating gratitude</li>
<li>Finding meaning and purpose</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Stress can affect your ability to think clearly and rationally and to perform well. This session aims to help you better deal with stress by sharing key insights and strategies to reduce stress and optimize your work-life balance, particularly as we face uncertainties in the economy, the workplace and the environment.

<div id="menu0">
									<div>
			<div>
				<div>
							<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2>Overview of Stress &amp; Anxiety Management: Psychology</h2>		</div>
				</div>
				<div>
				<div>
					<div><p><span>Join our Stress &amp; Anxiety Management: Psychology course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Stress &amp; Anxiety Management: Psychology course has everything you need to get a great start in this sector.</span></p><p><span>Improving and moving forward is key to getting ahead personally. The Stress &amp; Anxiety Management: Psychology course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now!</span></p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h3>Get a Quick Look at The Course Content:</h3>		</div>
				</div>
				<div>
				<div>
					<div>
							
					<div></div>
										<div></div>
														
							
					<div></div>
										<div></div>
														
							
					<div></div>
										<div></div>
														
							
					<div></div>
										<div></div>
														
					</div>
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h3>This <span>Stress &amp; Anxiety Management: Psychology</span> Course will help you to learn:</h3>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
							<i></i>						</span>
										<span>Learn strategies to boost your workplace efficiency.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Hone your skills to help you advance your career.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Acquire a comprehensive understanding of various topics and tips.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Learn in-demand skills that are in high demand among UK employers</span>
									</li>
						</ul>
				</div>
				</div>
				<div>
				<div>
					<div><p><span>This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Stress &amp; Anxiety Management: Psychology. Enrol today and complete the course to achieve a certificate that can change your career forever.</span></p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2>Details</h2>		</div>
				</div>
				<div>
				<div>
			<h3>Perks of Learning with IOMH</h3>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
							<i></i>						</span>
										<span>One-To-One Support from a Dedicated Tutor Throughout Your Course.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Study Online - Whenever and Wherever You Want.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Instant Digital/ PDF Certificate.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>100% Money Back Guarantee.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>12 Months Access.</span>
									</li>
						</ul>
				</div>
				</div>
				<div>
				<div>
			<h3>Process of Evaluation</h3>		</div>
				</div>
				<div>
				<div>
					<div><p>After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.</p></div>
				</div>
				</div>
				<div>
				<div>
			<h3>Certificate of Achievement</h3>		</div>
				</div>
				<div>
				<div>
					<div><h4><span>Certificate of Completion - Digital / PDF Certificate</span></h4>  
<p>After completing the <span>Stress &amp; Anxiety Management: Psychology course</span>, you can order your<span> CPD Accredited Digital / PDF Certificate for £5.99. </span></p>
<p><span>Certificate of Completion - Hard copy Certificate</span></p>
<p><span>You can get the CPD Accredited <b><i>Hard Copy Certificate for £12.99</i></b>.</span></p>
<div><span> </span></div>
<div><span>Shipping Charges:</span><span><span><br /></span></span></div>
<ul>
<li><p><span>Inside the UK: £3.99</span></p></li>
<li><p><span>International: £10.99</span></p></li>
</ul></div>
				</div>
				</div>
				<div>
				<div>
			<h3>Who Is This Course for?</h3>		</div>
				</div>
				<div>
				<div>
					<div><p><span>This Stress &amp; Anxiety Management: Psychology is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. </span></p><p><span>On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. </span></p><p><span>This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.</span></p></div>
				</div>
				</div>
				<div>
				<div>
			<h3>Requirements</h3>		</div>
				</div>
				<div>
				<div>
					<div><p><span>You don't need any educational qualification or experience to enrol in the Stress &amp; Anxiety Management: Psychology course.</span></p>
<p><span>Do note: you must be at least 16 years old to enrol.</span></p>
<p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.</span></p></div>
				</div>
				</div>
				<div>
				<div>
			<h3>Career Path</h3>		</div>
				</div>
				<div>
				<div>
					<div><p><span>The certification and skills you get from this </span><span>Stress &amp; Anxiety Management: Psychology Course</span><span> can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.</span></p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><u>Frequently Asked Questions (FAQ's)</u></h2>		</div>
				</div>
				<div>
				<div>
					<div>
							<div>
					<div id="elementor-tab-title-1861">
													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. How do I purchase a course?
					</div>
					<div id="elementor-tab-content-1861"><p>1.  You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website.<br />2. Click on Take This Course button, and you will be directed to the Cart page.<br />3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details.<br />4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.</p></div>
				</div>
							<div>
					<div id="elementor-tab-title-1862">
													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. I have purchased the course when will I be able to access the materials?
					</div>
					<div id="elementor-tab-content-1862"><p>After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase.</p></div>
				</div>
							<div>
					<div id="elementor-tab-title-1863">
													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. I haven't received my certificate yet. What should I do?
					</div>
					<div id="elementor-tab-content-1863"><p>You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK.</p><p>For International Delivery, it will take 20-25 days.</p><p>If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly.</p></div>
				</div>
							<div>
					<div id="elementor-tab-title-1864">
													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. I don't have a credit/debit card, what other methods of payment do you accept?
					</div>
					<div id="elementor-tab-content-1864"><p>You can make the payment using PayPal or you can Bank Transfer the amount.</p><p>For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice.</p><p>After that, you will receive an email with the invoice and bank details and you can make the payment accordingly.</p></div>
				</div>
							<div>
					<div id="elementor-tab-title-1865">
													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. Can I do the courses from outside UK?
					</div>
					<div id="elementor-tab-content-1865"><p>We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device.</p></div>
				</div>
							<div>
					<div id="elementor-tab-title-1866">
													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. When I log into the account it says 'Contact Administrator'.
					</div>
					<div id="elementor-tab-content-1866"><p>To resolve this issue, please log out of your account and then log back in.</p></div>
				</div>
					</div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
								</div>
						<div id="menu1">
							<div>
											<div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Psychology of Stress </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is 'Stress'?</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How does 'stress' affect us?</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why do we experience 'stress' differently?</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'Good stress' (Eustress) Vs 'Bad stress' (Distress)</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'Stress' and 'Burnout'</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Individual experiences of 'stress' </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Coping with stress as an individual</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Low ability (inability) to cope with stressors</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What do people use to cope with stress?</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'Addictions' and Coping with 'Stress'</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Stress Management </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'Breathing' in Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stress-Reducing Techniques</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Medication Treatments (Pharmacology) - Part 1</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Medication Treatments (Pharmacology) - Part 2</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Nutrition and 'Stress' - Part 1</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Nutrition and 'Stress' - Part 2</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Psychology of 'Anxiety' </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What do we call 'anxiety'?</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is the difference between 'stress' and 'anxiety'?</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>When does 'anxiety' become an 'anxiety disorder'?</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Anxiety Disorders </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Generalised Anxiety Disorder (GAD)</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Social Anxiety Disorder (Social Phobia)</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Panic Disorder</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'Addictions' and Anxiety Disorders</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Coping with Anxiety</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Psychotherapy for Anxiety Disorders</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cognitive Behavioural Therapy (CBT) for Anxiety Disorders</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mindfulness &amp; Mindfulness Based Therapy (MBT)</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Medial Treatments (Pharmacology)</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Anxiety-Reducing Techniques</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Words </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Good Bye and Thank You!</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Resources</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Resources - Psychology of Anxiety &amp; Stress</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
									</div>
						</div>
						<div id="menu2">
							
						</div>

Overview of Stress & Anxiety Management: Psychology
In a world where stress seems to lurk around every corner, mastering the art of stress management has become essential for survival. The UK's mental health landscape paints a vivid picture: according to the Mental Health Foundation, 74% of adults have felt so stressed they've been overwhelmed or unable to cope.This "Stress & Anxiety Management" course is your lifeline in turbulent times. 
Dive deep into the psychology of stress, unravelling its mysteries and learning to harness its power for good. Discover the subtle differences between stress and anxiety, and arm yourself with a toolkit of coping strategies. From breathing techniques to cognitive behavioural therapy, you'll explore a range of stress management approaches that can transform your life. 
The Stress Management course doesn't just stop at personal growth; it opens doors to a burgeoning industry. With mental health awareness on the rise, the demand for stress management experts is skyrocketing. Whether you're looking to enhance your own well-being or carve out a career in helping others, this course is your first step towards mastering the art of calm in a chaotic world.
In this Stress & Anxiety Management course, you will:
Sharpen your skills to help you advance your career.
Acquire a comprehensive understanding of various related topics and tips from industry experts.
Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your career.
Enrolling in the Stress & Anxiety Management: Psychology course can assist you in getting into your desired career faster than you ever imagined. So without further ado, start now!
Get a Quick Look at The Course Content:
This Stress & Anxiety Management: Psychology Course will help you to learn:
Learn strategies to boost your workplace efficiency.
Hone your skills to help you advance your career.
Acquire a comprehensive understanding of various topics and tips.
Learn in-demand skills that are in high demand among UK employers
This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Stress & Anxiety Management: Psychology. Enrol today and complete the course to achieve a certificate that can change your career forever.
Details
Perks of Learning with IOMH
One-To-One Support from a Dedicated Tutor Throughout Your Course.
Study Online - Whenever and Wherever You Want.
Instant Digital/ PDF Certificate.
100% Money Back Guarantee.
12 Months Access.
Process of Evaluation
After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
Certificate of Completion - Digital / PDF Certificate
After completing the Stress & Anxiety Management: Psychology course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. 
Certificate of Completion - Hard copy Certificate
You can get the CPD Accredited Hard Copy Certificate for £12.99.
Shipping Charges:
Inside the UK: £3.99
International: £10.99
Who Is This Course for?
This Stress & Anxiety Management: Psychology is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. 
On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. 
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.
Requirements
You don't need any educational qualification or experience to enrol in the Stress & Anxiety Management: Psychology course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
The certification and skills you get from this Stress & Anxiety Management: Psychology Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

 Course Curriculum

Psychology of Stress			
	What is 'Stress'?		00:09:00
	How does 'stress' affect us?		00:09:00
	Why do we experience 'stress' differently?		00:10:00
	'Good stress' (Eustress) Vs 'Bad stress' (Distress)		00:09:00
	'Stress' and 'Burnout'		00:09:00
Individual experiences of 'stress'			
	Coping with stress as an individual		00:09:00
	Low ability (inability) to cope with stressors		00:07:00
	What do people use to cope with stress?		00:10:00
	'Addictions' and Coping with 'Stress'		00:09:00
Stress Management			
	'Breathing' in Stress Management		00:08:00
	Stress-Reducing Techniques		00:10:00
	Medication Treatments (Pharmacology) - Part 1		00:06:00
	Medication Treatments (Pharmacology) - Part 2		00:04:00
	Nutrition and 'Stress' - Part 1		00:04:00
	Nutrition and 'Stress' - Part 2		00:06:00
Psychology of 'Anxiety'			
	What do we call 'anxiety'?		00:06:00
	What is the difference between 'stress' and 'anxiety'?		00:07:00
	When does 'anxiety' become an 'anxiety disorder'?		00:05:00
Anxiety Disorders			
	Generalised Anxiety Disorder (GAD)		00:08:00
	Social Anxiety Disorder (Social Phobia)		00:08:00
	Panic Disorder		00:07:00
	'Addictions' and Anxiety Disorders		00:10:00
Coping with Anxiety			
	Psychotherapy for Anxiety Disorders		00:08:00
	Cognitive Behavioural Therapy (CBT) for Anxiety Disorders		00:09:00
	Mindfulness & Mindfulness Based Therapy (MBT)		00:11:00
	Medial Treatments (Pharmacology)		00:05:00
	Anxiety-Reducing Techniques		00:10:00
Final Words			
	Good Bye and Thank You!		00:02:00
Resources			
	Resources - Psychology of Anxiety & Stress		00:00:00


5195 Courses delivered Online

Foot Health Practitioner (FHP) Diploma

By Apex Learning

Diploma in Operations Management - Course

By Training Tale

Business : Business Starting Up Course

By Training Tale

Online Launch Strategy Masterclass

By Compete High

Effective Anger Management

By Human Givens College

CMI Level 4 Award in Management and Leadership

By School of Business and Technology London

CMI Level 2 Award in Team Leading

By School of Business and Technology London

CMI Level 3 Award in Management Coaching and Mentoring

By School of Business and Technology London

OWN THE DAY, LIVE YOUR LIFE

By Green Key Health

Customer Service and Contact Centre Training Diploma

By John Academy