Name: Leadership & Management: Interpersonal Skills
Price: 12 GBP
Availability: InStock

<p>Customer Happiness course teaches you everything on the Customer Happiness topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. </p><p>This Customer Happiness course is a comprehensive course designed to provide a detailed understanding of the nature of the Customer Happiness related sector and your key roles within it.</p><p>The training materials of this Customer Happiness course are available online for you to learn at your own pace and fast-track your career with ease.</p><p><strong>Key Features of </strong><strong>Customer Happiness</strong></p><ul><li>CPD Accredited Customer Happiness Course</li><li>Instant PDF certificate</li><li>Fully online, interactive Customer Happinesscourse</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Enrol now in this </strong><strong>Customer Happiness</strong><strong> course to excel! </strong></p><p>To become successful in your profession, you must have a specific set of Customer Happiness skills to succeed in today's competitive world. In this in-depth Customer Happinesstraining course, you will develop the most in-demand Customer Happiness skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p><p><strong>Customer Happiness </strong><strong>Curriculum</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: Deepening Customer Relationship</li><li>Module 03: Handling Customer Complaints</li><li>Module 04: Identifying and Addressing Customer Needs</li><li>Module 05: Establishing Your Attitude</li><li>Module 06: In-Person Customer Service</li><li>Module 07: Giving Customer Service over the Phone</li><li>Module 08: What's Different about Good Customer Service?</li></ul><p><strong>Accreditation</strong></p><p>This Customer Happiness course is CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Customer Happiness course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Happiness basics.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Customer Happiness Course will help you to explore avariety of career paths in the related industry. </p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hardcopy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery):</strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Training Express

Customer Happiness Training Course

General Admission

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			<p><span>Are you working in Customer Service department? Are you doing your job as a telephone operator? Or are you in mass communication field?Do you want to make your customers happy?  This course is designed for the learners who want to know the basics of customer service.</span></p>
<p><span>Our customer service course intends to introduce you to the basics of customer service and translates that knowledge into practical application. You will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. You will also explore all the different elements of excellent customer service and what you need to do to make it an integral part of your business and your reputation.</span></p>
<h3><b>Course Highlights</b></h3>
<p><b>Certified Customer Service Skills Training</b> is an award winning and the best selling <b></b> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</p>
<p>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Customer Service Skills Training into <b>3</b> modules for teaching you everything you need to become successful in this profession.</p>
<p>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just <strong>3</strong><b> hours, 40 minutes</b> and it is also possible to study at your own pace.</p>
<p>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</p>
<p>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</p>
<h3><b>Why You Should Choose</b><b> Certified Customer Service Skills Training</b></h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Certified Customer Service Skills Training </b>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Certified Customer Service Skills Training</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.</p><table>				<tbody><tr>
					<td colspan="4">Customer Service Basics</td>
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					<td>Customer Service Skills Training Templates</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Customer Service &amp; Retention Checklist</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Customer Service Checklist</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td colspan="4">Customer Service</td>
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					<td>First Lesson</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Fourth Lesson</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Fifth Lesson</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td colspan="4">Mock Exam</td>
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					<td>Mock Exam- Certified Customer Service Skills Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Final Exam</td>
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					<td>Final Exam-  Certified Customer Service Skills Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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iStudy UK

Customer Care

Customer Service

Certificate of Completion of Training (CCT)

Certificate in Education & Training (CET)

Centre for Counselling & Psychotherapy Training (CCPT)

Professional Skills Course (PSC)

Certified Customer Service Skills Training

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			<p><span>Are you facing problems with wheezing? Or </span><span>have you ever been frustrated at your partner for keeping you up all night with loud snoring? </span><span>Do you want to know what you should do to stop snoring? The course is the perfect solution for you. The course helps you to know the tricks and tactics for getting rid of snoring.</span></p>
<p><b>Course Description:</b></p>
<p><span>Snoring is a </span><span>natural occurrence because of the relaxed state your throat moves into while sleeping. It</span><span> is the vibration of respiratory structures and produces sound at the time of sleeping. As a result, people have a bad attitude towards snoring. It leads</span><span> to irritability in both the snorer and the one lying awake because of the snoring. </span><span>Snoring also causes many harms including insomnia. The course will teach you the basics of snoring, the factors that cause snoring, the probable remedy for snoring, the surgical and non-surgical therapies for snoring, etc. By the end of the course, you will be able to decide which procedures will suit you to quit snoring.</span></p>
<h3><b>Course Highlights</b></h3>
<p><b>Quiting Snoring: Perfect Solutions</b><span> is an award winning and the best selling </span><b></b><span> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</span></p>
<p><span>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed </span><b>Quiting Snoring: Perfect Solutions</b><span> into </span><b>4</b><span> modules for teaching you everything you need to become successful in this profession.</span></p>
<p><span>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just </span><b>3 hours, 30 minutes</b><span> hours and it is also possible to study at your own pace.</span></p>
<p><span>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p>
<p><span>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</span></p>
<h3><b>Why You Should Choose</b><b> Quiting Snoring: Perfect Solutions</b></h3>
<ul>
<li><span>Lifetime access to the course</span></li>
<li><span>No hidden fees or exam charges</span></li>
<li><span>CPD Accredited certification on successful completion</span></li>
<li><span>Full Tutor support on weekdays (Monday - Friday)</span></li>
<li><span>Efficient exam system, assessment and instant results</span></li>
<li><span>Download Printable PDF certificate immediately after completion</span></li>
<li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li>
<li><span>Improve your chance of gaining professional skills and better earning potential.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><span>People who are suffering for snoring.</span></p>
<p><span>Individuals who are interested to know the remedy of snoring.</span></p>
<p><b>Quiting Snoring: Perfect Solutions </b><span>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Quiting Snoring: Perfect Solutions</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. </span></p><table>				<tbody><tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td>Understanding Snoring</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Snoring and Surgery</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Non-Surgical Solutions to Snoring</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td colspan="4">Mock Exam</td>
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					<td colspan="4">Final Exam</td>
				</tr>
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Quiting Snoring: Perfect Solutions

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get ready for an exceptional online learning experience with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate in Coaching and Mentoring</strong>bundle! This carefully curated collection of<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> 30 premium courses</strong> is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Certificate in Coaching and Mentoring is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you&#39;re looking to break into a new field or deepen your existing knowledge, the<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Coaching and Mentoring </strong>package has something for everyone.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As part of the Certificate in Coaching and Mentoring package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Coaching and Mentoring bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Bundle Comprises the Following </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate in Coaching and Mentoring</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Accredited Courses:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01</strong>: Coaching &amp; Mentoring</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02</strong>: Life Coaching | Online Course</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03</strong>: Spiritual Life Coaching</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 04</strong>: Personal Development Coach with Positive Psychology Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 05</strong>: Train the Trainer - Part 1</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 06</strong>: Train the Trainer - Part 2</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 07</strong>: Train the Trainer Recharge: The Healthy Trainer</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 08</strong>: Motivation Skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 09</strong>: The Power of Resilience</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 10</strong>: Reinventing Yourself: Personal Development Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 11</strong>: How to Boost Your Brain</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 12</strong>: Trying New Things</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 13</strong>: Teach Anybody Anything</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 14</strong>: Teach to Engage Students</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 15</strong>: The Power of Creativity</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 16</strong>: The Power of Attitude</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 17</strong>: The Power of Change</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 18</strong>: How to Prepare for the Perfect Retirement Life</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 19</strong>: Learn to Eliminate Weakness</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 20</strong>: How to Create a Productive Workspace</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 21</strong>: Effective Communication Skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 22</strong>: Self Confidence &amp; Self Esteem</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 23</strong>: Career Development Plan Fundamentals</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 24</strong>: CV Writing and Job Searching</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 25</strong>: Learn to Level Up Your Leadership</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 26</strong>: Networking Skills for Personal Success</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 27</strong>: Decision Making and Critical Thinking</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 28</strong>: Time Management Training - Online Course</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 29</strong>: Ace Your Presentations: Public Speaking Masterclass</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 30</strong>: Learn to Make a Fresh Start in Your Life</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What will make you stand out?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of this online Certificate in Coaching and Mentoring bundle, you will gain the following:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">CPD QS Accredited Proficiency with this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate in Coaching and Mentoring</strong> bundle</li><li fr-original-style="" style="box-sizing: border-box;">After successfully completing the Certificate in Coaching and Mentoring bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities.</li><li fr-original-style="" style="box-sizing: border-box;">Lifetime access to the whole collection of learning materials of this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate in Coaching and Mentoring</strong> bundle</li><li fr-original-style="" style="box-sizing: border-box;">The online test with immediate results</li><li fr-original-style="" style="box-sizing: border-box;">You can study and complete the Certificate in Coaching and Mentoring bundle at your own pace.</li><li fr-original-style="" style="box-sizing: border-box;">Study for the Certificate in Coaching and Mentoring bundle using any internet-connected device, such as a computer, tablet, or mobile device.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course in this Certificate in Coaching and Mentoring bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Embrace the future of learning with the Certificate in Coaching and Mentoring, a rich anthology of 30 diverse courses. Each course in the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching and Mentoring</strong> bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisCertificate in Coaching and Mentoring bundle will take you on a unique and enriching educational journey.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Certificate in Coaching and Mentoring bundle offers you the flexibility and convenience to learn at your own pace. Make the Coaching and Mentoring package your trusted companion in your lifelong learning journey.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
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                                        300 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate in Coaching and Mentoring</strong> bundle is perfect for:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Lifelong learners looking to expand their knowledge and skills.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to enhance their career with CPD certification.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals wanting to explore new fields and disciplines.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who values flexible, self-paced learning from the comfort of home.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You are cordially invited to enroll in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching and Mentoring</strong> bundle; please note that there are no formal prerequisites or qualifications required. We&#39;ve designed this curriculum to be accessible to all, irrespective of prior experience or educational background.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unleash your potential with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate in Coaching and Mentoring </strong>bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate in Coaching and Mentoring</strong>bundle package.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">CPD Quality Standard Certificate</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD Quality Standard Certificates - Free</p></div>

                        </div>

NextGen Learning

Certificate in Teaching Program (CTP)

Life Coaching

Life Coach Training

Trainers Course

Continuous Professional Development (CPD)

Certificate in Coaching and Mentoring - 30 CPD Courses Bundle!

<p>Someone once stated - "We're designed to grow, stretch, extend and expand." You will uncover more qualities about yourself and boost your confidence as you develop new skills, and this One Education course will help you do just that.</p><p>The world is constantly evolving. There are breakthroughs almost every day in every industry and the way people are living. You may be left behind if you do not adapt to the new skills and development. This One Education course helps you adapt to change and embrace new ways of working with a positive attitude.</p><p>Furthermore, to save money, businesses want to hire skilled people who can do the work of multiple personnel. Also, the majority of employees see learning new skills as a way to progress in their careers. This necessitates you honing your existing skills and becoming an expert in your field. One Education course can assist you in doing both - developing new abilities and refining existing ones.</p><p><strong>What makes this Bicycle Maintenance at QLS Level 5 course so desirable?</strong></p><p>After completing this online Bicycle Maintenance at QLS Level 5 course, you will be able to:</p><ul><li>Understand the mechanism and parts of a bike and how they work together</li><li>Familiarise yourself with the bike maintenance toolkit and learn the correct usage of each tool</li><li>Know how to carry out a bike inspection and survey it for structural damage</li><li>Learn how to check the brakes, clean the chain, replace cables and wax the frame</li><li>Broaden your knowledge of the different types of tyres and tire-related issues</li><li>Understand how the steering system works and how to adjust the headset</li><li>Keep your bike in perfect condition and be able to ensure that it is safe to ride</li></ul><p>Develop new abilities with this Bicycle Maintenance course - strengthen your confidence, nurture a growth mindset, and flourish as an individual and a professional.</p><p>One Education's skillfully created course curriculum, affordable and flexible facilities, and passion to offer high-quality training provide you with the competitive advantage you've been seeking for. This uniquely tailored Bicycle Maintenance at QLS Level 5 course makes online learning as efficient and easy as possible. This course will motivate you to learn, develop, and participate in an exceptional e-learning journey, while also upgrading your CV &amp; competence and introducing you to new possibilities to further your career development. You will discover the principles of Bicycle Maintenance at QLS Level 5 and learn the key aspects as you advance through the modules of this course -</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of Bicycle Maintenance at QLS Level 5:</p><p><strong>Module 1: Know Your Bike</strong></p><ul><li>Know Your Bike</li><li>The Nuts and Bolts of the Bike</li><li>The Physics of Bike</li><li>The 'M'Check</li><li>Things to Look Out for in the 'M' Check</li></ul><p><strong>Module 2: Must-Haves for Your Toolbox</strong></p><p><strong>Basic Tools</strong></p><ul><li>Allen Wrenches</li><li>Torque Wrench</li><li>Torx Wrenches</li><li>Other Wrenches</li><li>Screwdrivers</li><li>Pliers</li><li>Hacksaw</li><li>Side Cutter</li><li>Cable Cutter</li><li>Hammers</li><li>Dental Tool or Pick</li><li>Scissors</li><li>Pedal Wrench</li><li>Bottom Bracket Tool</li><li>Chain Tool</li><li>Cone Wrenches</li><li>Chain Wear Tool</li><li>Lockring Tool</li><li>Chainring Nut Tool</li><li>Chain Whip</li><li>Spoke Wrench</li></ul><p><strong>Advanced Tools</strong></p><ul><li>Tire Lever</li><li>Spare Tubes</li><li>Bike Stand</li><li>Headset Press</li><li>Floor Pump</li><li>Headset Cup Remover</li><li>Crown Race Setter and Remover</li><li>Dishing Tool</li><li>Spoke Tensiometer</li><li>Truing Stand</li><li>Derailleur Hanger Alignment Tool</li><li>Magic Thread Taps</li><li>BB30 and BB90 Bearing Remover</li><li>Bottom Bracket Tap</li></ul><p><strong>Module 3: Regular Bicycle Maintenance</strong></p><p><strong>Monthly Maintenance</strong></p><ul><li>Surveying the Bike for Structural Damage</li><li>Kicking the Tires</li><li>Cleaning the Bike</li><li>Giving the Bike a Lube Job</li><li>Tightening Up</li><li>Checking the Brakes</li><li>Examining the Chain, Cogs and Chainrings</li><li>Protecting the Saddle</li><li>Inspecting the Suspension</li></ul><p><strong>Annual Maintenance</strong></p><ul><li>Deep Cleaning the Chain</li><li>Truing the Wheels</li><li>Replacing Cables and Housing</li><li>Overhauling the Hubs</li><li>Overhauling the Headset</li><li>Overhauling the Pedals</li><li>Overhauling the Bottom Bracket</li><li>Cleaning the Rear Derailleur</li><li>Replacing the Brake Pads</li><li>Replacing the Handlebar Grips or Tape</li><li>Waxing the Frame</li><li>Checking the Accessories</li></ul><p><strong>Module 4: Tyre</strong></p><ul><li>Types of Tyres</li><li>Common Problems Related to Tyres</li><li>How to Repair a Flat Tyre</li><li>How to Replace a Flat Tyre</li><li>Care of the Tyre</li></ul><p><strong>Module 5: The Wheels</strong></p><ul><li>Common Problems Related to the Wheels</li><li>How to Replace a Wheel</li><li>Hub Care</li><li>How to Replace a Spoke</li><li>Care of the Wheels</li></ul><p><strong>Module 6: The Brakes</strong></p><ul><li>Common Problems Related to the Brakes</li><li>How to Adjust the brakes</li><li>How to Replace Brake Pads</li><li>How to Replace a Brake Cable</li><li>Care of the Brakes</li></ul><p><strong>Module 7: Saddles &amp; Seat Posts</strong></p><ul><li>How to Replace a Saddle</li><li>How to Adjust a Saddle</li></ul><p><strong>Module 8: The Chain</strong></p><ul><li>Common Problems Related to the Chain</li><li>How to Replace the Chain</li><li>Care of the Chain</li></ul><p><strong>Module 9: The Steering System</strong></p><ul><li>Common Problems Related to the Headset</li><li>How to Adjust the Headset</li><li>How to Replace the Headset</li></ul><p><strong>Module 10: Gears</strong></p><ul><li>Common Problems Related to the Gears</li><li>How to Replace a Derailleur</li><li>How to Replace a Derailleur Cable</li><li>How to Replace a Gear Shifter</li></ul><p><strong>Module 11: Pedals and Drivetrain</strong></p><ul><li>Common Problems Related to Pedal and Drivetrain</li><li>How to Replace a Pedal</li><li>Care of Pedals</li><li>How to Replace a Crankset and Bottom Bracket</li><li>Care of the Drivetrain</li></ul><p><strong>Module 12: Suspension</strong></p><ul><li>Common Problems Related to Suspension</li><li>How to Adjust the suspension</li><li>How to Replace the Suspension</li></ul><p><strong>How is the course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right to their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing the MCQ assessment of this course, you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Join this Bicycle Maintenance at QLS Level 5 course to enhance your knowledge, talents, and marketability. This course is for anyone who wants to learn in-demand skills and become a lifelong learner who is always improving. Throughout this self-paced training, you will explore the role of a Bicycle Maintenance at QLS Level 5 employee and learn the required skills to deal with a variety of concepts to achieve a competitive advantage in the job market. Our training can enable you to develop for the next step whether you want to be self-sufficient, be your boss, or develop a meaningful career.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <ul><li>Prerequisites: None</li><li>Age Limit: 16+</li><li>Gadgets: Smart devices and stable internet connection</li><li>Others: A keen interest in fixing stuff</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Bicycle Maintenance at QLS Level 5 course's certification and competencies can help you develop your career by helping you to apply for high-paying employment in related fields, such as:</p><ul><li>Bike Technician</li><li>Bicycle Store Assistant</li><li>Bike Courier</li><li>Bike Mechanic</li></ul>
                        </div>

One Education

Bicycle Maintenance at QLS Level 5 Course

<h3><strong>Overview</strong></h3><p><span>We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.</span></p><p> </p><p><span>Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support &amp; service capabilities, and help business owners/managers gather essential knowledge to run &amp; manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement. </span></p><p> </p><p><b>Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills:</b></p><ol><li><span>Effective communication &amp; active listening</span></li><li><span>Problem solving</span></li><li><span>Attentiveness</span></li><li><span>Anger Management</span></li><li><span>Time Management</span></li><li><span>Stress Management</span></li><li><span>Conflict resolution</span></li><li><span>Customer relationship management</span></li><li><span>Customer experience enhancement</span></li><li><span>Customer service evaluation</span></li><li><span>Email writing &amp; etiquettes</span></li><li><span>Positive attitude &amp; body language</span></li></ol><p> </p><p><span>So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.</span></p><p> </p><h3><strong>Who is this course for?</strong></h3><p><span>If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course:</span></p><ol><li><span>Jobseekers in fields related to customer service/customer support/customer experience</span></li><li><span>Amateurs or professionals with intermediate skills in the above-mentioned fields</span></li><li><span>Business-owners/managers/team leaders</span></li><li><span>Business students</span></li><li><span>People looking to get certified in customer service</span></li></ol><p> </p><h3><strong>Career Path</strong></h3><p><span>This Customer Service course paves the way for a handful of career opportunities, with roles such as:</span></p><ul><li><b>Customer Service Representative/Executive/Officer</b></li></ul><ul><li><b>Customer Service Advisor/Specialist</b></li></ul><ul><li><b>Customer Service Manager</b></li></ul><p><span>Also, the job roles related to customer support/customer experience will also be available to you.</span></p><p><span>While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are -</span></p><p><b>Entry level: £16,750 - £20,750</b></p><p><b>Mid-level: £26,400 - £36,800</b></p><p><b>Senior level: £35,00 - £50,500</b></p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - Basics of Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Basics of Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - Why Customer Service Matters</h4><div><div><ul><li><div>
<span></span><h5>
Why Customer Service Matters</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - What's Different about Good Service</h4><div><div><ul><li><div>
<span></span><h5>
What's Different about Good Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - First Steps and Body Language</h4><div><div><ul><li><div>
<span></span><h5>
First Steps and Body Language</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Effective Communication Strategies</h4><div><div><ul><li><div>
<span></span><h5>
Effective Communication Strategies</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Phone Tone and Etiquette</h4><div><div><ul><li><div>
<span></span><h5>
Phone Tone and Etiquette</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - Relationship Building</h4><div><div><ul><li><div>
<span></span><h5>
Relationship Building</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Turning Complaints into Opportunities</h4><div><div><ul><li><div>
<span></span><h5>
Turning Complaints into Opportunities</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 9 - E-Mail Etiquette</h4><div><div><ul><li><div>
<span></span><h5>
E-Mail Etiquette</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 10 - Customer Relationship Management (CRM)</h4><div><div><ul><li><div>
<span></span><h5>
Customer Relationship Management (CRM)</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 11 - Empowering Great Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Empowering Great Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 12 - Evaluating and Measuring Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Evaluating and Measuring Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Customer Service Online Training

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the dynamic landscape of the modern workplace, soft skills are no longer just "nice to have"&mdash;they are essential tools for success. This comprehensive Soft Skills Training Course is meticulously designed to equip participants with a robust set of interpersonal and organisational abilities that are crucial in today&#39;s fast-paced work environments.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Soft skills are the intangible forces that drive successful communication, collaboration, and leadership. They are the undercurrents that can propel a team to excellence or hold it back from achieving its full potential. This course is designed to help participants understand and harness these skills to create a positive impact in their professional roles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion, participants will receive a CPD certificate, signifying their commitment to continuous professional development and mastery of key soft skills. This course is not just an educational journey; it&#39;s an investment in one&#39;s professional future, opening doors to new opportunities and paving the way for success in various career paths.<br fr-original-style="" style="box-sizing: border-box;">

</p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Soft Skills Training &nbsp; &nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the importance and relevance of soft skills in the workplace.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain an understanding of various soft skills, including communication, teamwork, and problem-solving.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the significance of time management, adaptability, and self-confidence in professional environments.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire techniques for effective communication and collaboration within teams.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop problem-solving strategies and techniques for overcoming workplace challenges.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enhance networking abilities and cultivate a positive attitude towards work.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;">
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A CPD certificate that is recognised worldwide.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A great online learning experience.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Interesting and unique online materials and activities.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Expert guidance and support from the field leaders.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Access to the study resources anytime you want.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get a year-long access to the course.</span></li>
</ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Topics Covered in This Course</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><ul fr-original-style="" style="box-sizing: border-box;">
<li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module One: Getting Started</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Two: What are Soft Skills?</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Three: Communication</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Four: Teamwork</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Five: Problem-Solving</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Six: Time Management</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Seven: Attitude and Work Ethic</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Eight: Adaptability/Flexibility</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Nine: Self-Confidence (Owning It)</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Ten: Ability to Learn From (continues in next bullet point)</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Eleven: Networking</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Twelve: Wrapping Up</li>
</ul><div id="course-pricing" fr-original-style="" style="box-sizing: border-box;">


<h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2>

<p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This Soft Skills Training Course is suitable for -</span></p>

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<li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Employees seeking to improve their professional skills and performance.</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managers and team leaders aiming to enhance team productivity and effectiveness.</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals looking to advance their careers by mastering soft skills.</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Entrepreneurs and business owners wanting to build strong and cohesive teams.</li>
</ul>

<h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2>



<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">No prerequisites; suitable for individuals from any academic background.</span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accessible course materials from any internet-enabled device.</span>


</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2>

<p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p>

<h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2>

<ul fr-original-style="" style="box-sizing: border-box;">
<li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Human Resources Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Training and Development Specialist</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Team Leader or Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Project Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Customer Service Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Sales Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Business Consultant</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Leadership Coach</li>
</ul>
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Course Gate

Communication Skills

Soft skills are the intangible forces that drive successful communication, collaboration, and leadership. They are the undercurrents that can propel a team to excellence or hold it back from achieving its full potential. This course is designed to help participants understand and harness these skills to create a positive impact in their professional roles.

Soft Skills Training 

Janets

Certificate in Further Education & Training (Cert Ed)

Personal Development

Professional Development

Personal Development Training

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			<h2>Overview
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					<p><span>This comprehensive course on <strong>Leadership &amp; Management: Interpersonal Skills </strong></span><span>will deepen your understanding on this topic.</span></p><p><span>After successful completion of this course you can acquire the required skills in this sector. This <strong>Leadership &amp; Management: Interpersonal Skills</strong></span><b> </b><span>comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.   </span></p><p><span>So enrol in this course today to fast-track your career ladder.</span></p>					</div>
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			<h2>How will I get my certificate?</h2>		</div>
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					<p><span>You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.</span></p>					</div>
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			<h2>Who is This course for?</h2>		</div>
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					<p><span>There is no experience or previous qualifications required for enrolment on this <strong>Leadership &amp; Management: Interpersonal Skills</strong></span><span>. It is available to all students, of all academic backgrounds.</span></p>					</div>
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			<h2>Requirements</h2>		</div>
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					<p><span>Our <strong>Leadership &amp; Management: Interpersonal Skills</strong></span><span> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</span></p><p><span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></p>					</div>
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			<h2>Career Path</h2>		</div>
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					<p><span>Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to-</span></p><ul><li><span>Open doors of opportunities</span></li><li><span>Increase your adaptability</span></li><li><span>Keep you relevant</span></li><li><span>Boost confidence</span></li></ul><p><span>And much more!</span></p>					</div>
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					</div> <h3>Course Curriculum</h3><div><p>12 sections • 12 lectures • 01:41:00 total length</p></div><div><div><div><div><div><div><div><p>•What are Soft Skills?: 00:09:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Communication: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Teamwork: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Problem-Solving: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Time Management: 00:07:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Attitude and Work Ethic: 00:07:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Adaptability/Flexibility: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Self-Confidence (Owning It): 00:08:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Ability to Learn From: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Networking: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Employee Relations: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Motivation and Counselling: 00:19:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

Professional Skills

Leadership Skills

Soft Skills

Management Skills

Interpersonal Skills

Leadership & Management: Interpersonal Skills

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

Cambridge

Research Quality Association

Quality Assurance for Good Laboratory Practice

RQA Member

Non Member

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

<p>Peak job performance and maintaining a positive attitude starts with having a suitable service disposition and strong interpersonal skills. Maintaining a positive attitude takes work-focusing on what's right, looking for solutions to problems instead of complaining, and having a positive 'expectancy' that things will improve. Discover how to stay involved and healthy coping mechanisms that help keep us physically and mentally healthy. Discover why Integrity and honesty are the foundations of trust, the root of service. Apply strategies for cultivating exceptional customer service character every day.</p><h3>Learning Objectives</h3><p>Describe suitability requirements for being an effective service provider, Explain the personal benefits of maintaining a positive attitude, Apply 17 tools for maintaining a positive, professional attitude</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Service Attitude: Maintaining a Positive Attitude

<p>In today's world, attitudes can make or break one's success trajectory. Introducing '<strong>The Power of Attitude</strong>', a pivotal course designed to help learners unearth the true potential of their mindsets. Dive into the intricacies of building a winning attitude, understand the profound impacts of your perspective on your surroundings, and grasp the tools necessary to ensure your attitude propels you towards your ambitions, not away from them.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Identify and foster the core elements of a successful attitude.</li>
<li>Recognise and avoid the pitfalls of a detrimental mindset.</li>
<li>Understand the significant role of individual choices in shaping one's attitude.</li>
<li>Determine the signs of a negative attitude and their impacts on professional and personal spheres.</li>
<li>Realise the ripple effect of one's attitude on colleagues, friends, and the wider community.</li>
</ul>
<h3><b>Why buy this The Power of Attitude<span> course</span>?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>The Power of Attitude</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this The Power of Attitude<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Individuals looking to improve their personal and professional relationships.</li>
<li>Entrepreneurs aiming for sustained business success.</li>
<li>Team leaders wishing to inspire and uplift their team members.</li>
<li>Students preparing for the workforce and aiming to stand out.</li>
<li>Anyone seeking to better their life by transforming their attitude.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>The Power of Attitude</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>The Power of Attitude</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Team Manager</strong>: £40,000-£55,000</li>
<li><strong>Business Consultant</strong>: £45,000-£70,000</li>
<li><strong>Motivational Speaker</strong>: £35,000-£90,000 (varies based on events and bookings)</li>
<li><strong>Life Coach</strong>: £30,000-£60,000</li>
<li><strong>Corporate Trainer</strong>: £40,000-£60,000</li>
<li><strong>HR Specialist</strong>: £35,000-£55,000</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
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					<td colspan="4">The Power of Attitude</td>
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					<td>Lesson 01: Developing the Right Attitude for Success</td>
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					<td><span><i></i> 00:05:00</span></td>
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					<td>Lesson 02: Don't Play the Victim and Seize the Day</td>
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					<td><span><i></i> 00:05:00</span></td>
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					<td>Lesson 03: You Have the Power to Choose Your Attitude</td>
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					<td><span><i></i> 00:06:00</span></td>
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					<td>Lesson 04: Seven Signs You Have a Bad Attitude</td>
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					<td>Lesson 05: Your Attitude Affects Others</td>
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					<td><span><i></i> 00:05:00</span></td>
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Studyhub UK

Online Course Marketing

The Power of Attitude

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							<p><span>By enroling in The Power of Attitude, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The The Power of Attitude course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent The Power of Attitude course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our The Power of Attitude Program.</span></p><p><span>So enrol in our The Power of Attitude course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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							<p><span>Enroling in this The Power of Attitude course can improve your The Power of Attitude perspective, regardless of your skill levels in the The Power of Attitude topics you want to master. If you're already a The Power of Attitude expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced The Power of Attitude insights that will help you make the most of your time. This The Power of Attitude course will act as a guide for you if you've ever wished to excel at The Power of Attitude.</span></p>						</div>
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										<span>This course is accredited by the CPD Quality Standards.</span>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
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										<span>Enroling in the course has no additional cost.</span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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							<p><span>This The Power of Attitude course is a great place to start if you're looking to start a new career in The Power of Attitude field. This training is for anyone interested in gaining in-demand The Power of Attitude proficiency to help launch a career or their business aptitude. </span></p>						</div>
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							<p><span>The The Power of Attitude course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of The Power of Attitude, without any fuss.</span></p>						</div>
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							<p><span>This The Power of Attitude training will assist you develop your The Power of Attitude ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  The Power of Attitude professional story and personalise your path to a new career. Furthermore, developing this The Power of Attitude skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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				<h3>
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					<td>Lesson 01: Developing the Right Attitude for Success</td>
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					<td>Lesson 03: You Have the Power to Choose Your Attitude</td>
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The Power of Attitude Course

<p>In this course, you will learn about the power of attitude and its impact on personal and professional success. You will explore various ways to develop the right attitude, avoid playing the victim, and take control of your life.</p><p>You will also understand the importance of choosing your attitude, recognise the signs of a bad attitude, and learn how your attitude affects others. By the end of this course, you will have a better understanding of the role attitude plays in success, and you will be equipped with practical tools to develop a positive attitude and mindset.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a positive attitude and mindset that supports personal and professional growth.</li><li>Recognise the role of attitude in personal and professional success.</li><li>Take ownership of your life and avoid playing the victim.</li><li>Choose your attitude and respond positively to challenging situations.</li><li>Build positive relationships by understanding how your attitude affects others.</li></ul><p><strong>Course Curriculum: </strong></p><ul><li>Lesson 01 will focus on the importance of having a positive attitude for success. You will learn how to identify your current attitude and how it may be affecting your life.</li><li>Lesson 02 will teach you to take control of your life and stop playing the victim.</li><li>Lesson 03 will help you to understand that you have the power to choose your attitude, and you can change it at any time.</li><li>In Lesson 04, you will learn the seven signs of a bad attitude, such as being negative, blaming others, and being resistant to change.</li><li>Finally, in Lesson 05, you will learn how your attitude can impact others, and how to be mindful of your actions and how they affect those around you.</li></ul><p><strong>How is the course assessed?</strong></p><p>Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
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                            <p>The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees.</p>
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                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p>
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                            <p>Completing this course can lead to various career paths and opportunities. Some potential career paths and expected salaries include:</p><ul><li>Business Manager - £50,000 per year</li><li>Sales Representative - £25,000 per year plus commission</li><li>Human Resources Manager - £45,000 per year</li><li>Personal Development Coach - £40,000 per year</li><li>Customer Service Representative - £20,000 per year.</li></ul>
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                                    <h4>Certificate of completion</h4>
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            Digital certificate -
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            <div> <p>You can apply for a CPD Accredited PDF Certificate at the cost of £9.</p> </div>
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            <div> <p>Hard copy can be sent to you via post at the expense of £15.</p> </div>

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<p>ð Unleash Your Full Potential with 'Building a Great Attitude for Life' Online Course! ð</p><p> </p><p>Are you ready to transform your life and achieve unparalleled success? It all starts with the right mindset! Introducing our groundbreaking online course: 'Building a Great Attitude for Life.'</p><p> </p><p>ð Elevate Your Life to New Heights! ð</p><p>Embark on a life-changing journey as you discover the power of cultivating a positive attitude. This course is meticulously designed to empower you with the tools, strategies, and mindset shifts needed to overcome challenges, seize opportunities, and create a life filled with joy, fulfillment, and success.</p><p> </p><p>ð What You'll Gain from This Course:</p><p> </p><p>1ï¸â£ <strong>Positive Mindset Mastery:</strong> Learn how to rewire your brain for positivity, turning challenges into opportunities and setbacks into stepping stones.</p><p> </p><p>2ï¸â£ <strong>Resilience and Inner Strength:</strong> Develop the resilience to bounce back from life's curveballs with grace and fortitude.</p><p> </p><p>3ï¸â£ <strong>Effective Goal Setting:</strong> Master the art of setting and achieving meaningful goals that align with your vision for a brighter future.</p><p> </p><p>4ï¸â£ <strong>Confidence and Self-Esteem Boost:</strong> Build unshakeable self-confidence and elevate your self-esteem, unlocking doors to success and personal growth.</p><p> </p><p>5ï¸â£ <strong>Healthy Relationships:</strong> Cultivate positive relationships in both personal and professional spheres by radiating positivity and kindness.</p><p> </p><p>6ï¸â£ <strong>Stress Management Techniques:</strong> Discover proven techniques to manage stress and maintain a calm, focused mind even in the face of challenges.</p><p> </p><p>ð Why Choose 'Building a Great Attitude for Life'?</p><p> </p><p>â¨ <strong>Expert Guidance:</strong> Our course is crafted by industry experts with years of experience in personal development, psychology, and coaching.</p><p> </p><p>â¨ <strong>Interactive Learning:</strong> Engage in dynamic lessons, exercises, and real-world applications to ensure you internalize and apply the concepts learned.</p><p> </p><p>â¨ <strong>Flexible Learning:</strong> Access the course anytime, anywhere, and at your own pace. Life-changing transformation fits into your schedule.</p><p> </p><p>â¨ <strong>Supportive Community:</strong> Connect with a like-minded community of learners, share experiences, and celebrate victories together.</p><p> </p><p>ð¥ Don't miss this opportunity to take charge of your life and create a future filled with positivity, success, and fulfillment! Enroll now and start building the attitude that will shape your destiny.</p><p> </p><p>ð Join 'Building a Great Attitude for Life' today and pave the way to a brighter, more empowered you! ð</p><p> </p><div><div><div><h3>
Course Curriculum</h3></div></div></div>

Building a Great Attitude for Life

<p>Respect is a feeling of admiration or positive regard for someone or something. Respect isn't just tolerating others. Understand why respect is much easier to lose than it is to gain and why it is important to ten ways to show every customer the same courtesy, no matter how difficult he or she may be behaving.</p><h3>Learning Objectives</h3><p>Applying correct service attitude in a customer service facing role mirror the company culture. In this course, your employees will learn how to handle this in best way.</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Service Attitude: Equal Respect

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

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