Booking options
£12
£12
On-Demand course
All levels
Customer Happiness course teaches you everything on the Customer Happiness topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life.
This Customer Happiness course is a comprehensive course designed to provide a detailed understanding of the nature of the Customer Happiness related sector and your key roles within it.
The training materials of this Customer Happiness course are available online for you to learn at your own pace and fast-track your career with ease.
Key Features of Customer Happiness
CPD Accredited Customer Happiness Course
Instant PDF certificate
Fully online, interactive Customer Happinesscourse
Self-paced learning and laptop, tablet, smartphone-friendly
24/7 Learning Assistance
Discounts on bulk purchases
Enrol now in this Customer Happiness course to excel!
To become successful in your profession, you must have a specific set of Customer Happiness skills to succeed in today's competitive world. In this in-depth Customer Happinesstraining course, you will develop the most in-demand Customer Happiness skills to kickstart your career, as well as upgrade your existing knowledge & skills.
Customer Happiness Curriculum
Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: Deepening Customer Relationship
Module 03: Handling Customer Complaints
Module 04: Identifying and Addressing Customer Needs
Module 05: Establishing Your Attitude
Module 06: In-Person Customer Service
Module 07: Giving Customer Service over the Phone
Module 08: What's Different about Good Customer Service?
Accreditation
This Customer Happiness course is CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
Certification
Once you've successfully completed your Customer Happiness course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).
10 CPD hours / points Accredited by CPD Quality Standards
This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Happiness basics.
No prior degree or experience is required to enrol in this course.
This Customer Happiness Course will help you to explore avariety of career paths in the related industry.
Digital certificate
Digital certificate - Included
Hardcopy Certificate
Hard copy certificate - Included
Hardcopy Certificate (UK Delivery):
For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99.
Hardcopy Certificate (International Delivery):
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
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