Communication Skills: Writing Skills
5.0(9)Team Building: Consensus-Building in Teams
5.0(9)Contact Management: Managing Customer Expectations
5.0(9)Ethics: Leading Ethical Conduct
5.0(9)Emotional Intelligence: Techniques to build Emotional Intelligence skills
5.0(9)Getting and Giving Help: Getting the Right Help
5.0(9)Team Building: Rewarding and Recognizing Team Contributions
5.0(9)Negotiation: Introduction to Negotiation and Strategy
5.0(9)Questioning Skills: Building Needs with STÄR Evaluation Questions
5.0(9)Resilience: Building a resilient team
5.0(9)