55159 Courses delivered Online

Move from Beginner to Professional Level in Financial Modelling and Analysis with this detailed Advanced Financial Modeler Certificate Course.

Duration 5 Days 30 CPD hours This course is intended for This course is designed primarily for cybersecurity practitioners who perform job functions related to protecting information systems by ensuring their availability, integrity, authentication, confidentiality, and non-repudiation. This course focuses on the knowledge, ability, and skills necessary to provide for the defense of those information systems in a cybersecurity context, including protection, detection, analysis, investigation, and response processes. In addition, the course ensures that all members of an IT team?everyone from help desk staff to the Chief Information Officer?understand their role in these security processes. Overview In this course, you will assess and respond to security threats and operate a systems and network security analysis platform. You will: - Assess information security risk in computing and network environments. - Analyze reconnaissance threats to computing and network environments. - Analyze attacks on computing and network environments. - Analyze post-attack techniques on computing and network environments. - Implement a vulnerability management program. - Collect cybersecurity intelligence. - Analyze data collected from security and event logs. - Perform active analysis on assets and networks. - Respond to cybersecurity incidents. - Investigate cybersecurity incidents. - Address security issues with the organization's technology architecture. The course introduces tools and tactics to manage cybersecurity risks, identify various types of common threats, evaluate the organization's security, collect and analyze cybersecurity intelligence, and handle incidents as they occur. 1 - ASSESSING INFORMATION SECURITY RISK * Identify the Importance of Risk Management * Assess Risk * Mitigate Risk * Integrate Documentation into Risk Management 2 - ANALYZING RECONNAISSANCE THREATS TO COMPUTING AND NETWORK ENVIRONMENTS * Assess the Impact of Reconnaissance Incidents * Assess the Impact of Social Engineering 3 - ANALYZING ATTACKS ON COMPUTING AND NETWORK ENVIRONMENTS * Assess the Impact of System Hacking Attacks * Assess the Impact of Web-Based Attacks * Assess the Impact of Malware * Assess the Impact of Hijacking and Impersonation Attacks * Assess the Impact of DoS Incidents * Assess the Impact of Threats to Mobile Security * Assess the Impact of Threats to Cloud Security 4 - ANALYZING POST-ATTACK TECHNIQUES * Assess Command and Control Techniques * Assess Persistence Techniques * Assess Lateral Movement and Pivoting Techniques * Assess Data Exfiltration Techniques * Assess Anti-Forensics Techniques 5 - MANAGING VULNERABILITIES IN THE ORGANIZATION * Implement a Vulnerability Management Plan * Assess Common Vulnerabilities * Conduct Vulnerability Scans * Conduct Penetration Tests on Network Assets 6 - COLLECTING CYBERSECURITY INTELLIGENCE * Deploy a Security Intelligence Collection and Analysis Platform * Collect Data from Network-Based Intelligence Sources * Collect Data from Host-Based Intelligence Sources 7 - ANALYZING LOG DATA * Use Common Tools to Analyze Logs * Use SIEM Tools for Analysis 8 - PERFORMING ACTIVE ASSET AND NETWORK ANALYSIS * Analyze Incidents with Windows-Based Tools * Analyze Incidents with Linux-Based Tools * Analyze Malware * Analyze Indicators of Compromise 9 - RESPONDING TO CYBERSECURITY INCIDENTS * Deploy an Incident Handling and Response Architecture * Mitigate Incidents * Prepare for Forensic Investigation as a CSIRT 10 - INVESTIGATING CYBERSECURITY INCIDENTS * Apply a Forensic Investigation Plan * Securely Collect and Analyze Electronic Evidence * Follow Up on the Results of an Investigation 11 - ADDRESSING SECURITY ARCHITECTURE ISSUES * Remediate Identity and Access Management Issues * Implement Security During the SDLC ADDITIONAL COURSE DETAILS: Nexus Humans CompTIA Cybersecurity Analyst Certification (CySA Plus) (Exam CS0-003) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Cybersecurity Analyst Certification (CySA Plus) (Exam CS0-003) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is targeted to those seeking A+ Certification and anyone in these roles: IT Support Specialist Helpdesk Technician Field Technician Tier I Support Specialist Desktop Support Specialist Associate Network Engineer Systems Support Technician Junior Systems Administrator Overview At completion of this course, you will be able to: Install and configure end-user devices and software Address connectivity problems Perform basic cybersecurity mitigations Troubleshoot common problems to diagnose and resolve issues Demonstrate basic knowledge of scripting, the cloud, and virtualization CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102. LESSON 1: INSTALLING MOTHERBOARDS AND CONNECTORS * Topic 1A: Explain Cable Types and Connectors * Topic 1B: Install and Configure Motherboards * Topic 1C: Explain Legacy Cable Types LESSON 2: INSTALLING SYSTEM DEVICES * Topic 2A: Install and Configure Power Supplies and Cooling * Topic 2B: Select and Install Storage Devices * Topic 2C: Install and Configure System Memory * Topic 2D: Install and Configure CPUs LESSON 3: TROUBLESHOOTING PC HARDWARE * Topic 3A: Apply Troubleshooting Methodology * Topic 3B: Configure BIOS/UEFI * Topic 3C: Troubleshoot Power and Disk Issues * Topic 3D: Troubleshoot System and Display Issues LESSON 4: COMPARING LOCAL NETWORKING HARDWARE * Topic 4A: Compare Network Types * Topic 4B: Compare Networking Hardware * Topic 4C: Explain Network Cable Types * Topic 4D: Compare Wireless Networking Types LESSON 5: CONFIGURING NETWORK ADDRESSING AND INTERNET CONNECTIONS * Topic 5A: Compare Internet Connection Types * Topic 5B: Use Basic TCP/IP Concepts * Topic 5C: Compare Protocols and Ports * Topic 5D: Compare Network Configuration Concepts LESSON 6: SUPPORTING NETWORK SERVICES * Topic 6A: Summarize Services Provided by Networked Hosts * Topic 6B: Compare Internet and Embedded Appliances * Topic 6C: Troubleshoot Networks LESSON 7: SUMMARIZING VIRTUALIZATION AND CLOUD CONCEPTS * Topic 7A: Summarize Client-Side Virtualization * Topic 7B: Summarize Cloud Concepts LESSON 8: SUPPORTING MOBILE DEVICES * Topic 8A: Set Up Mobile Devices and Peripherals * Topic 8B: Configure Mobile Device Apps * Topic 8C: Install and Configure Laptop Hardware * Topic 8D: Troubleshoot Mobile Device Issues LESSON 9: SUPPORTING PRINT DEVICES * Topic 9A: Deploy Printer and Multifunction Devices * Topic 9B: Replace Print Device Consumables * Topic 9C: Troubleshoot Print Device Issues LESSON 10: CONFIGURING WINDOWS * Topic 10A: Configure Windows User Settings * Topic 10B: Configure Windows System Settings LESSON 11: MANAGING WINDOWS * Topic 11A: Use Management Consoles * Topic 11B: Use Performance and Troubleshooting Tools * Topic 11C: Use Command-line Tools LESSON 12: IDENTIFYING OS TYPES AND FEATURES * Topic 12A: Explain OS Types * Topic 12B: Compare Windows Editions LESSON 13: SUPPORTING WINDOWS * Topic 13A: Perform OS Installations and Upgrades * Topic 13B: Install and Configure Applications * Topic 13C: Troubleshoot Windows OS Problems LESSON 14: MANAGING WINDOWS NETWORKING * Topic 14A: Manage Windows Networking * Topic 14B: Troubleshoot Windows Networking * Topic 14C: Configure Windows Security Settings * Topic 14D: Manage Windows Shares LESSON 15: MANAGING LINUX AND MACOS * Topic 15A: Identify Features of Linux * Topic 15B: Identify Features of macOS LESSON 16: CONFIGURING SOHO NETWORK SECURITY * Topic 16A: Explain Attacks, Threats, and Vulnerabilities * Topic 16B: Compare Wireless Security Protocols * Topic 16C: Configure SOHO Router Security * Topic 16D: Summarize Security Measures LESSON 17: MANAGING SECURITY SETTINGS * Topic 17A: Configure Workstation Security * Topic 17B: Configure Browser Security * Topic 17C: Troubleshoot Workstation Security Issues LESSON 18: SUPPORTING MOBILE SOFTWARE * Topic 18A: Configure Mobile OS Security * Topic 18B: Troubleshoot Mobile OS and App Software * Topic 18C: Troubleshoot Mobile OS and App Security LESSON 19: USING SUPPORT AND SCRIPTING TOOLS * Topic 19A: Use Remote Access Technologies * Topic 19B: Implement Backup and Recovery * Topic 19C: Explain Data Handling Best Practices * Topic 19D: Identify Basics of Scripting LESSON 20: IMPLEMENTING OPERATIONAL PROCEDURES * Topic 20A: Implement Best Practice Documentation * Topic 20B: Use Proper Communication Techniques * Topic 20C: Use Common Safety and Environmental Procedures

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam. Overview On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures. CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. 1 - INSTALLING MOTHERBOARDS AND CONNECTORS * Explain Cable Types and Connectors * Install and Configure Motherboards * Explain Legacy Cable Types 2 - INSTALLING SYSTEM DEVICES * Install and Configure Power Supplies and Cooling * Select and Install Storage Devices * Install and Configure System Memory * Install and Configure CPUs 3 - TROUBLESHOOTING PC HARDWARE * Apply Troubleshooting Methodology * Configure BIOS/UEFI * Troubleshoot Power and Disk Issues * Troubleshoot System and Display Issues 4 - COMPARING LOCAL NETWORKING HARDWARE * Compare Network Types * Compare Networking Hardware * Explain Network Cable Types * Compare Wireless Networking Types 5 - CONFIGURING NETWORK ADDRESSING AND INTERNET CONNECTIONS * Compare Internet Connection Types * Use Basic TCP/IP Concepts * Compare Protocols and Ports * Compare Network Configuration Concepts 6 - SUPPORTING NETWORK SERVICES * Summarize Services Provided by Networked Hosts * Compare Internet and Embedded Appliances * Troubleshoot Networks 7 - SUMMARIZING VIRTUALIZATION AND CLOUD CONCEPTS * Summarize Client-Side Virtualization * Summarize Cloud Concepts 8 - SUPPORTING MOBILE DEVICES * Set Up Mobile Devices and Peripherals * Configure Mobile Device Apps * Install and Configure Laptop Hardware * Troubleshoot Mobile Device Issues 9 - SUPPORTING PRINT DEVICES * Deploy Printer and Multifunction Devices * Replace Print Device Consumables * Troubleshoot Print Device Issues 10 - CONFIGURING WINDOWS * Configure Windows User Settings * Configure Windows System Settings 11 - MANAGING WINDOWS * Use Management Consoles * Use Performance and Troubleshooting Tools * Use Command-line Tools 12 - IDENTIFYING OS TYPES AND FEATURES * Explain OS Types * Compare Windows Editions 13 - SUPPORTING WINDOWS * Perform OS Installations and Upgrades * Install and Configure Applications * Troubleshoot Windows OS Problems 14 - MANAGING WINDOWS NETWORKING * Manage Windows Networking * Troubleshoot Windows Networking * Configure Windows Security Settings * Manage Windows Shares 15 - MANAGING LINUX AND MACOS * Identify Features of Linux * Identify Features of macOS 16 - CONFIGURING SOHO NETWORK SECURITY * Explain Attacks, Threats, and Vulnerabilities * Compare Wireless Security Protocols * Configure SOHO Router Security * Summarize Security Measures 17 - MANAGING SECURITY SETTINGS * Configure Workstation Security * Configure Browser Security * Troubleshoot Workstation Security Issues 18 - SUPPORTING MOBILE SOFTWARE * Configure Mobile OS Security * Troubleshoot Mobile OS and App Software * Troubleshoot Mobile OS and App Security 19 - USING SUPPORT AND SCRIPTING TOOLS * Use Remote Access Technologies * Implement Backup and Recovery * Explain Data Handling Best Practices * Identify Basics of Scripting 20 - IMPLEMENTING OPERATIONAL PROCEDURES * Implement Best Practice Documentation * Use Proper Communication Techniques * Use Common Safety and Environmental Procedures

Duration 4 Days 24 CPD hours This course is intended for While no prior programming or web development experience is required, target students should have good foundational computer skills. Overview Set up the tools and resources you need to perform Web Development. Create web pages in HTML, constructing valid, well-formed elements, including navigation links, sections, titles, and semantic markup. Enhance HTML content with tables, images, movies, and audio. Apply styles to HTML elements using CSS. Use CSS to format the edges, size, position, and layering of HTML elements. Apply complex style rules using advanced CSS selectors, including pseudo-class selectors, structural selectors, and pseudo-element selectors. Create complex layouts using CSS newspaper style columns, grid layouts, and flexible box layouts. Improve the quality of web content, including adaptability (different displays and devices), searchability, usability, and accessibility. Submit data through URL query strings and web forms for processing by a web application server. Write JavaScript code to make web pages more interactive, perform data processing tasks directly in the browser, and manipulate items in the current web page. Write JavaScript code to iterate through collections of elements in a page to get and set their attributes and add event listener code. Use third-party libraries and frameworks for web front-end development. Modern organizations depend heavily on the web to perform core business operations such as marketing, advertising, and selling products, providing services, and communicating with customers, partner organizations, and employees. Whatever you're creating on the web, HTML, CSS, and JavaScript? likely play an important role. These three languages provide the core toolkit for anyone looking to perform web development work. This course covers the fundamentals of web development using these three languages. Prerequisites This course assumes that students have strong experience working with computers. Previous experience programming in other languages is helpful, but not required for students to benefit from this course. LESSON 1: SETTING UP YOUR WEB DEVELOPMENT ENVIRONMENT * Topic A: Prepare Your Web Platform * Topic B: Prepare Your Web Development Tools and Processes * Topic C: Monitor the Web Request-Response Cycle LESSON 2: CREATING WEB CONTENT IN HTML * Topic A: Create a Basic Web Page * Topic B: Provide Navigation Links Between Web Pages * Topic C: Improve Web Page Structure and Navigation LESSON 3: ADDING TABLES AND MULTIMEDIA CONTENT TO A WEB PAGE * Topic A: Create a Table * Topic B: Embed Images, Movies, and Audio in a Web Page LESSON 4: APPLYING STYLES TO WEB CONTENT * Topic A: Apply Styles to HTML * Topic B: Create a Style Sheet * Topic C: Use Web Fonts LESSON 5: CONTROLLING EDGES, SIZE, AND POSITION * Topic A: Format Element Edges and Corners * Topic B: Control an Element's Height and Width * Topic C: Control an Element's Position and Layering * Topic D: Normalize and Reset Browser CSS Defaults LESSON 6: APPLYING COMPLEX STYLE RULES * Topic A: Use Advanced Selectors * Topic B: Manage User Interface States * Topic C: Make Structure Apparent to Users * Topic D: Use CSS Pseudo-Element Selectors LESSON 7: CREATING COMPLEX LAYOUTS * Topic A: Use CSS to Create Newspaper Style Columns * Topic B: Use CSS to Create Grid Layouts * Topic C: Use CSS to Create Flexible Box Layouts LESSON 8: IMPROVING WEB CONTENT * Topic A: Adjust the Layout for a Wide Variety of Devices * Topic B: Perform Basic Search Engine Optimization * Topic C: Test Your Website LESSON 9: SUBMITTING DATA TO A WEB SERVER FOR PROCESSING * Topic A: Submit Data Through a URL * Topic B: Submit Data Through a Web Form LESSON 10: WRITING JAVASCRIPT CODE * Topic A: Add JavaScript to a Web Page * Topic B: Perform Operations on Data * Topic C: Program Repetitive Tasks * Topic D: Manipulate DOM Objects LESSON 11: ENUMERATING AND PROCESSING COLLECTIONS OF ELEMENTS * Topic A: Enumerate Elements * Topic B: Attach Events Through Code LESSON 12: USING THIRD-PARTY LIBRARIES AND FRAMEWORKS * Topic A: Use a Third-Party JavaScript Library * Topic B: Create a Web Page Based on a Third-Party Framework ADDITIONAL COURSE DETAILS: Nexus Humans Web Development with HTML5, CSS, and JavaScript (v1.0) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Web Development with HTML5, CSS, and JavaScript (v1.0) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

CPD accredited Advanced (Level 4) HACCP & Food Safety training course. Delivered online (Zoom) by a live tutor. Exam and Certificate fee included in the price.

Duration 2 Days 12 CPD hours This course is intended for * Professionals desiring to develop meaning engagement strategies to better connect with leadership, peers, and clients. * JOB ROLES: Personal Development Leader of Teams/Projects Leader of Managers/Departments Leader of Organizational Strategy Overview Develop better strategies in preparation and execution with audiences of all kinds Engage audience members more deeply and intently Optimize ability to prepare delivery, style, and transparency in sharing information Deliver your message with more clarity, purpose, and passion Create deeper meaning in who you are as a leader for others What?s the difference between good engagement and incredible engagement? How do you know when your audience, employees, or teammates are committed to everything you say and do? The answer is Authentic Engagement. When you notice amazing leaders, you will notice they possess all seven of these traits, regardless of whether they have been in the profession twenty years or twenty weeks. This course is the map toward shaping the next wave of leaders, regardless of style, audience, or modality! The question is: Are you ready to embark on your voyage? In this course, you will learn how to authentically engage others, build a more purposeful message that resonates, and learn the strategies to gain stronger engagement and input back from the people you work with. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. THE CYA MODEL OF PREPARATION * Preparing Your Content * Learning the 4-Square to Holistic Content Delivery * Getting Ready for the Seven C?s for Engagement * Preparing for Yourself and Audience 2. PREPARING YOURSELF AND THE POWER OF YOUR DELIVERY * Understanding the Power of Delivery and Style * Learning when to be Transparent in your Approach * Understanding How You Shine Remotely vs. Face-to-Face * Understanding Your Command * Knowing What and When to Change Your Approach * Building Better Efficacy and Confidence 3. CAPTURING, BUILDING, AND CONNECTING WITH THE PEOPLE YOU ENGAGE * Learning the Differences between Surface-Level Engagement and Deeper Connection * Understanding the Four Levels of Audience to Build Relationships * Developing Captivation Techniques with Engagement * Establishing Clarity through Depth and Alignment * Connecting Deeper and Establishing Trust 4. GOING BEYOND FOR COMPLETENESS * Looking to the Future of Engagement, Technology, and Leadership * Plotting Your Next Course for Delivery * Using the Anchor Guide to Renew Your Approach * Mapping the Next Steps ADDITIONAL COURSE DETAILS: Nexus Humans Mastering Meaningful Engagement training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Mastering Meaningful Engagement course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. CUSTOMER SERVICE - A BASELINE * Recognizing Your Customers * Understanding Your Role in Customer Service 2. DEVELOPING A CUSTOMER SERVICE MIND-SET * Leveraging Your First Impression * Feeling Positively About Customers * Mastering Moods and Emotions 3. IDENTIFYING CUSTOMER NEEDS * Understanding the Customer\'s Situation * Avoiding Assumption and Prejudgment * Meeting Basic Needs * Seeking to Exceeding Expectations * Building Repeat Relationships 4. CONNECTING WITH THE CUSTOMER * Achieving Authenticity through Body Language * Responding Effectively to Problems * Mastering Online Etiquette * Seeking Customer Feedback 5. DEALING WITH DIFFICULT SITUATIONS * Effectively Addressing Complaints * De-escalating Anger * Establishing Common Ground * Remaining Calm, Respectful and Objective 6. EFFECTIVELY ADDRESSING COMPLAINTS * Creating a Memorable Customer Experience ADDITIONAL COURSE DETAILS: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for The audience for this course is looking to familiarize themselves with the fundamentals of security, compliance, and identity (SCI) across cloud-based and related Microsoft services. The content for this course aligns to the SC-900 exam objective domain. Candidates should be familiar with Microsoft Azure and Microsoft 365 and understand how Microsoft security, compliance, and identity solutions can span across these solution areas to provide a holistic and end-to-end solution. Before attending this course, students must have: * General understanding of networking and cloud computing concepts. * General IT knowledge or any general experience working in an IT environment. * General understanding of Microsoft Azure and Microsoft 365. This course provides foundational level knowledge on security, compliance, and identity concepts and related cloud-based Microsoft solutions. Prerequisites * General understanding of networking and cloud computing concepts. * General IT knowledge or any general experience working in an IT environment. * General understanding of Microsoft Azure and Microsoft 365. 1 - DESCRIBE SECURITY AND COMPLIANCE CONCEPTS * Describe the shared responsibility model * Describe defense in depth * Describe the Zero Trust model * Describe governance, risk, and compliance (GRC) concepts 2 - DESCRIBE IDENTITY CONCEPTS * Define authentication and authorization * Define identity as the primary security perimeter * Describe the role of the identity provider * Describe the concept of directory services and Active Directory * Describe the concept of federation 3 - DESCRIBE THE FUNCTION AND IDENTITY TYPES OF MICROSOFT ENTRA ID * Describe Microsoft Entra ID * Describe types of identities * Describe hybrid identity * Describe external identities 4 - DESCRIBE THE AUTHENTICATION CAPABILITIES OF MICROSOFT ENTRA ID * Describe authentication methods * Describe multifactor authentication * Describe self-service password reset * Describe password protection and management capabilities 5 - DESCRIBE ACCESS MANAGEMENT CAPABILITIES OF MICROSOFT ENTRA ID * Describe Conditional Access * Describe Microsoft Entra roles and role-based access control (RBAC) 6 - DESCRIBE THE IDENTITY PROTECTION AND GOVERNANCE CAPABILITIES OF AZURE AD * Describe Microsoft Entra ID Governance * Describe access reviews * Describe entitlement management * Describe the capabilities of Privileged identity Management * Describe Microsoft Entra ID Protection * Describe Microsoft Entra Permissions Management * Describe Microsoft Entra Verified ID 7 - DESCRIBE CORE INFRASTRUCTURE SECURITY SERVICES IN AZURE * Describe Azure DDoS protection * Describe Azure Firewall * Describe Web Application Firewall * Describe network segmentation in Azure * Describe Azure Network Security Groups * Describe Azure Bastion * Describe Azure Key Vault 8 - DESCRIBE THE SECURITY MANAGEMENT CAPABILITIES IN AZURE * Describe Microsoft Defender for Cloud * Describe how security policies and initiatives improve cloud security posture * Describe Cloud security posture management * Describe the enhanced security of Microsoft Defender for Cloud * Describe DevOps security management 9 - DESCRIBE SECURITY CAPABILITIES OF MICROSOFT SENTINEL * Describe threat detection and mitigation capabilities in Microsoft Sentinel * Describe Microsoft Security Copilot 10 - DESCRIBE THREAT PROTECTION WITH MICROSOFT DEFENDER XDR * Describe Microsoft Defender XDR services * Describe Microsoft Defender for Office 365 * Describe Microsoft Defender for Endpoint * Describe Microsoft Defender for Cloud Apps * Describe Microsoft Defender for Identity * Describe Microsoft Defender Vulnerability Management * Describe Microsoft Defender Threat Intelligence * Describe the Microsoft Defender portal 11 - DESCRIBE MICROSOFT?S SERVICE TRUST PORTAL AND PRIVACY CAPABILITIES * Describe the offerings of the Service Trust portal * Describe Microsoft's privacy principles * Describe Microsoft Priva 12 - DESCRIBE THE COMPLIANCE MANAGEMENT CAPABILITIES IN MICROSOFT PURVIEW * Describe the Microsoft Purview compliance portal * Describe Compliance Manager * Describe use and benefits of compliance score 13 - DESCRIBE INFORMATION PROTECTION, DATA LIFECYCLE MANAGEMENT, AND DATA GOVERNANCE CAPABILITIES IN MICROSOFT PURVIEW * Know your data, protect your data, and govern your data * Describe the data classification capabilities of the compliance portal * Describe sensitivity labels and policies * Describe data loss prevention * Describe retention policies and retention labels * Describe records management * Describe the Microsoft Purview unified data governance solution 14 - DESCRIBE THE INSIDER RISK CAPABILITIES IN MICROSOFT PURVIEW * Describe insider risk management * Describe communication compliance 15 - DESCRIBE THE EDISCOVERY AND AUDIT CAPABILITIES IN MICROSOFT PURVIEW * Describe the eDiscovery solutions in Microsoft Purview * Describe the audit solutions in Microsoft Purview

CIEH Level 3 Food Safety in manufacturing. Delivered online (Zoom) by a live tutor. Exam and Certificate fee included in the price.