Name: Telephone Skills Training
Price: 53 GBP
Availability: InStock

<p>Give a compliment to your career and take it to the next level. This<strong> Advertising </strong>bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Advertising bundle will help you stay ahead of the pack.</p><p>Throughout the Advertising programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p><p>Along with this Advertising course, you will get <strong>10 premium courses, an original </strong><strong>hardcopy</strong>, <strong>11 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Advertising Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> </strong><strong>Course 01: </strong>Digital Marketing</li><li><strong> </strong><strong>Course 02: </strong>Strategic Planning and Analysis for Marketing</li><li><strong> </strong><strong>Course 03: </strong>Marketing Fundamentals</li><li><strong> </strong><strong>Course 04: </strong>Business Branding</li><li><strong> </strong><strong>Course 05: </strong>Sales and Marketing Skills Level 3</li><li><strong> </strong><strong>Course 06: </strong>Disruptive Innovation for Business</li><li><strong> </strong><strong>Course 07: </strong>Digital Marketing Business Tips</li><li><strong> </strong><strong>Course 08: </strong>Social Media Strategist Training</li><li><strong> </strong><strong>Course 09: </strong>TikTok Marketing for Business</li><li><strong> </strong><strong>Course 10: </strong>Customer Relationship Management<strong><br /></strong></li><li><strong> </strong><strong>Course 11: </strong>Influencing and Negotiating</li></ul><p>As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Advertising to empower you to learn all at once with accuracy. You can take the Advertising course at your own pace - anytime, from anywhere.</p><p>So, enrol now to advance your career!</p><p><strong>Benefits you'll get choosing Apex Learning:</strong></p><ul><li>Pay once and get lifetime access to 11 CPD courses</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable knowledge without leaving your home</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong></strong><strong> PDF Certificate: Free (Previously it was </strong><strong>£</strong><strong>10 * 11 = </strong><strong>£</strong><strong>110)</strong></li><li><strong></strong><strong> Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p><p>PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.</p><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Advertising expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.</p><p><strong>Curriculum of Bundle </strong></p><p><strong>Course 01: Digital Marketing</strong></p><ul><li>Section 1: Introduction</li><li>Section 2: How to Apply the Internet Marketing Process</li><li>Section 3: The Internet Marketing Strategies That Will Increase Your Sales</li><li>Section 4: Creating an Internet Marketing Strategy for Your Business</li><li>Section 5: Structuring and Auditing of Website</li></ul><p><strong>Course 02: Strategic Planning and Analysis for Marketing</strong></p><ul><li>Module 1: An Introduction to Strategic Planning</li><li>Module 2: Development of a Strategic Plan</li><li>Module 3: Strategic Planning for Marketing</li><li>Module 4: Strategic and Marketing Analysis</li><li>Module 5: Internal Analysis</li><li>Module 6: External Analysis</li><li>Module 7: Market Segmentation, Targeting and Positioning</li><li>Module 8: Approaches to Customer Analysis</li><li>Module 9: Approaches to Competitor Analysis</li></ul><p><strong>Course 03: Marketing Fundamentals</strong></p><ul><li>Module 01: Introduction to Marketing Fundamentals</li><li>Module 02: Definitions of Marketing</li><li>Module 03: Traditional vs Contemporary Marketing</li><li>Module 04: Marketing Management Orientations</li><li>Module 05: Understand your Customers</li><li>Module 06: Segmentation</li></ul><p><strong>Course 04: Business Branding</strong></p><ul><li>Business Course Promo Video</li><li>Chapter1</li><li>Chapter2</li><li>Chapter3</li><li>Chapter4</li><li>Chapter5</li><li>Chapter6</li><li>Chapter7</li><li>Chapter8</li><li>Chapter9</li><li>Chapter10</li><li>Chapter11</li></ul><p><strong>Course 05: Sales and Marketing Skills Level 3</strong></p><ul><li>Module One - Getting Started</li><li>Module Two - Understanding the Talk</li><li>Module Three - Getting Prepared to Make the Call</li><li>Module Four - Creative Openings</li><li>Module Five - Making Your Pitch</li><li>Module Six - Handling Objections</li><li>Module Seven - Sealing the Deal</li></ul><p>And more...</p><p><strong>Course 06: Disruptive Innovation for Business</strong></p><ul><li>Module 01: Introduction Disruptive Innovations for Business</li><li>Module 02: The Three Key Difficulties</li><li>Module 03: Six Insight on How to grow Disruptive Innovations next to core</li></ul><p><strong>Course 07: Digital Marketing Business Tips</strong></p><ul><li>Unit 1: You are Responsible for the Failure or Success of Your Business</li><li>Unit 2: Why Internet Marketing and Social Media are important for Businesses</li><li>Unit 3: How Google Search and Display Network Can Increase Your Sales</li><li>Unit 4: The More You Learn the More You Earn</li><li>Unit 5: Commitment</li><li>Unit 6: Telling is not Selling</li><li>Unit 7: Your Network is your Net-worth</li><li>Unit 8: How to become Digital Marketing and Sales Expert</li></ul><p><strong>Course 08: Social Media Strategist Training</strong></p><ul><li>The Rise of Social Media</li><li>Conducting Market Analysis</li><li>Auditing Social Media</li><li>Setting Goals and Selecting Platforms</li><li>Creating the Social Media Policy</li><li>Integrating Marketing Strategies</li><li>Developing Effective Content</li><li>Understanding the Popular Platforms</li><li>Launching Successful Campaigns</li><li>Managing the Community</li><li>Providing Customer Service</li><li>Measuring, Analyzing and Reporting</li><li>The Social Media Strategist Career</li></ul><p><strong>Course 09: TikTok Marketing for Business</strong></p><ul><li>Section 1: Getting Started on TikTok</li><li>Section 2: TikTok Foundations</li><li>Section 3: Special Features of TikTok</li><li>Section 4: How to Monetise Your Audience</li><li>Section 5: Build Your Credibility</li><li>Section 6: Build Your Community</li><li>Section 7: How to Go Viral</li></ul><p><strong>Course 10: Customer Relationship Management<br /></strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong>Course 11: Influencing and Negotiating</strong></p><ul><li>Unit 01: Influencing</li><li>Unit 02: Negotiating</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Advertising bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Advertising course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.</p> </div>

                        </div>

Apex Learning

Advertising Mastery - CPD Certified

General Admission

<p>Do you know what a PA or Personal Assistant's day-to-day job is? Are you thinking of giving your career a tuning by becoming a PA? Welcome onboard. Here is our 11 courses special PA - Personal Assistant Training bundle, only for you. Designed and crafted by expert professionals from this relevant sector will take you through the skill, knowledge and recent updates that a PA must adhere to.</p> <p>With this bundle, you will learn about the most important skills of a personal assistant, like minute taking, touch typing, effective communication, etc. On the other hand, your knowledge of workplace professionalism, workplace violence or conflict management and performance management might help you ride the success train.</p> <p>And an employee's resume enriched with decision making and workplace first aid training will be hunted by the employers. You have the most amazing deal in your hand. So, grab it now and take the most crucial career development decision.</p> <p><strong>What other courses are included with this </strong><strong>PA - </strong> <strong>Personal Assistant?</strong></p> <ul> <li><strong>Course 01:</strong> Paralegal Law and Skills</li><li><strong>Course 02:</strong> Payroll (UK Payroll)</li><li><strong>Course 03:</strong> Touch Typing Essential Skills Level 3</li><li><strong>Course 04:</strong> Level 2 Effective Minute Taking Course</li><li><strong>Course 05:</strong> Workplace Professionalism and boundaries - Level 2</li><li><strong>Course 06:</strong> Preventing Workplace Violence and Harassment Level 3</li><li><strong>Course 07:</strong> Performance Management</li><li><strong>Course 08:</strong> Decision Making</li><li><strong>Course 09:</strong> First Aid at Work</li><li><strong>Course 10:</strong> Effective Communication Skills</li></ul> <p><strong>Learning Outcome: </strong></p> <p>Successful completion of this 11 courses bundle, learners will:</p> <ul> <li>Define the duties and responsibilities of a paralegal</li><li>Understand the UK payroll system</li><li>Upskill themselves with minute-taking and touch typing skills</li><li>Learn about workplace ethics and professionalism</li><li>Know how to make critical decisions in the workplace</li><li>Understand the importance of effective communication</li></ul> <p><strong>Benefits you'll get choosing Apex Learning for this PA - Personal Assistant:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable knowledge without leaving your home</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li></ul> <ul> <li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul> <p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p> <p>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99.</p><p><strong>Curriculum of the Bundle</strong></p> <p><strong>Course 01: Paralegal Law and Skills</strong></p> <p><strong>Module 1: Introduction to Personal Assistant</strong></p> <ul> <li>Role and Responsibilities of PA / Secretary</li><li>Job Functions and Required Skills</li><li>Planning Work Details</li><li>Difference between Secretary and PA</li></ul> <p><strong>Module 2: Business Telephone Skills</strong></p> <ul> <li>Telephone Etiquette</li><li>Telephone Skills</li><li>Telephone Courtesy Tips</li><li>Domestic and International Calls</li></ul> <p><strong>Module 3: Representing Your Boss and Company</strong></p> <ul> <li>Competence</li><li>Professionalism</li><li>Reflecting Brand Values</li><li>Working Toward Company Objectives</li></ul> <p><strong>Module 4: Mail Services and Shipping</strong></p> <ul> <li>The Office Mail</li><li>Mailing and Shipping Details</li><li>Royal Mail Services</li><li>Alternatives to Royal Mail</li></ul> <p><strong>Module 5: Travel Arrangements</strong></p> <ul> <li>Business Travel</li><li>Hotel Reservations</li><li>Transportation Reservations</li><li>Itinerary and Trip Checklist</li></ul> <p><strong>Module 6: Organising Meeting and Conferences</strong></p> <ul> <li>Meeting Arrangements</li><li>Types of Meeting</li><li>Scheduling Meetings</li><li>Meeting Minutes</li></ul> <p><strong>Module 7: Time Management</strong></p> <ul> <li>Introduction to Time Management</li><li>Aspects of Time Management</li><li>Prioritising the Workload</li><li>Overcoming Procrastination</li></ul> <p><strong>Module 8: Record Keeping and Filing Systems</strong></p> <ul> <li>Keeping Accurate Records</li><li>Filing Systems</li><li>How to Alphabetise for Filing and Indexing</li><li>Handling Confidential Documents</li></ul> <p><strong>Module 9: Business Writing Skills</strong></p> <ul> <li>Structures of Business Documents</li><li>Structures of Other Official Documents</li><li>Editing and Proofreading</li></ul> <p><strong>Module 10: Organisational Skills</strong></p> <ul> <li>Organising Daily Work</li><li>Organising Workplace</li><li>Organising Resources</li><li>Organising Tools</li></ul> <p><strong>Module 11: Communication Skills</strong></p> <ul> <li>Effective Listening Skills</li><li>Verbal Communication</li><li>Non-Verbal Communication</li><li>Communication Strategies</li></ul> <p><strong>Module 12: Customer Service</strong></p> <ul> <li>Introduction To Customer Service</li><li>The Power of Positive Thinking in Customer Service</li><li>Types of Difficult Customers and How to Help them</li></ul> <p><strong>Module 13: Effective Planning and Scheduling</strong></p> <ul> <li>Work Breakdown Structure</li><li>Estimation Process and Resources Alignment</li><li>Project Planning</li><li>Risk Management</li></ul> <p><strong>Module 14: Invoicing/Petty Cash</strong></p> <ul> <li>Financial Record Keeping</li><li>Invoice</li><li>Petty Cash</li><li>Budgeting</li></ul> <p><strong>Course 02: Paralegal</strong></p> <ul> <li>Paralegal Law and Skills</li><li>Understanding the Concept of Paralegal</li><li>Key Legal Terminology</li><li>Effective Communication Skills for Paralegals</li><li>The Legal Workplace &amp; Professionals</li><li>Law &amp; Legal Systems</li><li>Contract &amp; Business Law</li><li>Property Law</li><li>Wills, Probate, Estate Law</li><li>Criminal Law</li><li>Common Paralegal Legal Matters</li><li>Human Rights</li><li>Conflict and Conflict Resolution</li><li>Professional Conduct and Ethics of Paralegals</li><li>Mandatory Knowledge Fields and Survival Tips for Paralegals</li></ul> <p><strong>Course 03: Payroll (UK Payroll)</strong></p> <p>UK Payroll 1: Introduction</p> <ul> <li>Introduction to Payroll Management 22</li><li>An Overview of Payroll</li></ul> <p>UK Payroll 2: The UK Payroll System</p> <ul> <li>Running the payroll - Part 1</li><li>Running the payroll - Part 2</li><li>Manual payroll</li><li>Benefits in kind</li><li>Computerised systems</li><li>Total Photo scenario explained</li></ul> <p>UK Payroll 3: Brightpay</p> <ul> <li>Brightpay conclude</li><li>Find software per HMRC Brightpay</li><li>Add a new employee</li><li>Add 2 more employees</li><li>Payroll settings</li><li>Monthly schedule - 1 Sara</li><li>Monthly schedule - Lana</li><li>Monthly schedule - James</li><li>Directors NI</li><li>Reports</li><li>Paying HMRC</li><li>Paying Pensions</li><li>RTI Submission</li><li>Coding Notices</li><li>Journal entries</li><li>102 Schedule</li><li>AEO</li><li>Payroll run for Jan &amp; Feb 2018</li><li>Leavers - p45</li><li>End of Year p60</li><li>Installing Brightpay</li></ul> <p>UK Payroll 4: Paye, Tax, NI</p> <ul> <li>PAYE TAX</li><li>NI</li><li>Pensions</li><li>Online calculators</li><li>Payslips</li><li>Journal entries</li></ul> <p>UK Payroll 5: Conclusion and Next Steps</p> <ul> <li>Conclusion and Next Steps</li></ul> <p><strong>Course 04: Touch Typing Essential Skills Level 3</strong></p> <ul> <li>Getting Started</li><li>DRILL 1 The home keys</li><li>DRILL 2 e and i, g and h</li><li>DRILL 3 o and n, shift keys and t</li><li>DRILL 4 extra practice . and y</li><li>DRILL 5 , and w</li><li>DRILL 6 m and u</li><li>DRILL 7 v and x</li><li>DRILL 8 sentence drills</li><li>DRILL 9 figures</li><li>DRILL 10 alphabetical paragraphs</li><li>Recap</li></ul> <p><strong>Course 05: Level 2 Effective Minute Taking Course</strong></p> <ul> <li>Introduction to Minute Writing</li><li>Preparation for Minute Taking</li><li>The Meeting Structure</li><li>Minute Meeting, Decision and Action</li><li>Roles and Responsibility of Minute Taker</li><li>Tips for Minute Taking</li><li>Technology in Minute Taking</li><li>Building Confidence</li></ul> <p><strong>Course 06: Workplace Professionalism and boundaries - Level 2</strong></p> <ul> <li>Positioning Yourself as a Professional</li><li>Enhancing Your Professional Image</li><li>Expanding Your Skills</li><li>Communicating for Results</li><li>Building Relationships and Networks</li></ul> <p><strong>Course 07:Preventing Workplace Violence and Harassment Level 3</strong></p> <p>Section 1: Workplace Management: Violence</p> <ul> <li>What Is Workplace Harassment?</li><li>Identifying the Bully</li><li>How to Handle Workplace Violence</li><li>Risk Assessment (I)</li><li>Risk Assessment (II)</li><li>Being the Victim</li><li>Checklist for Employers</li><li>Interview Process</li><li>Investigation Process</li><li>Developing a Workplace Harassment Policy</li></ul> <p>Section 2: Workplace Management: Harassment</p> <ul> <li>The Background</li><li>Developing an Anti-Harassment Policy</li><li>Policies in the Workplace</li><li>Proper Procedures in the Workplace</li><li>False Allegations</li><li>Other Options</li><li>Sexual Harassment</li><li>Mediation</li><li>Conflict Resolution</li><li>The Aftermath</li></ul> <p><strong>Course 08:Performance Management</strong></p> <ul> <li>Performance Management</li><li>Section 01: Introduction</li><li>Section 02: Performance</li><li>Section 03: Key Performance Indicators</li><li>Section 04: Reporting</li><li>Section 05: Rewarding</li><li>Conclusion</li></ul> <p><strong>Course 09: Decision Making</strong></p> <ul> <li>What is Decision Making?</li><li>Stress and Its Impact</li><li>Time Stress and Decision Making</li><li>Personal Level Decision making Under Stress</li><li>Organisational Level Decision making Under Stress</li><li>Decision Making for Conflict Management</li></ul> <p><strong>Course 10: First Aid at Work</strong></p> <ul> <li>Introduction to Workplace First Aid</li><li>Legal Framework for Workplace First Aid</li><li>Incident Management at Work</li><li>Primary Survey</li><li>Secondary Survey</li><li>Basic First-Aid Techniques</li><li>Dealing With Fractures and Dislocations</li><li>Secondary Illness Loss of Responsiveness and CPR</li><li>Secondary Illness Breathing Problems</li><li>Secondary Illnesses and Injuries</li><li>Dealing with Minor Injuries at the Workplace</li><li>Call for an Emergency</li></ul> <p><strong>Course 11: Effective Communication Skills</strong></p> <ul> <li>Business Communication</li><li>Verbal and Non-verbal Communication</li><li>Written Communication</li><li>Electronic Communication</li><li>Communicating with Graphic</li><li>Effectively Working for Your Boss</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        45 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Personal assistants usually carry out support tasks for individuals and managers, including administration, diary management, event planning, etc. So, anyone looking for a job in this field or existing professionals looking to reskill can take this course.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Personal Assistant Training</strong> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</p> <p>There is no time limit for completing this <strong>PA - Personal Assistant </strong> course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>PA, personal assistant, personal secretary, executive secretary, executive assistant - are some familiar job roles that our PA - Personal Assistant bundle course might take you into.</p> <ul> <li>Support Secretary</li><li>Data Entry Clerk</li><li>Administrative Assistant</li><li>Office Manager</li><li>Personal Concierge</li><li>Executive Assistant</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

PA - Personal Assistant Trainig

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p> <p>Give a compliment to your career and take it to the next level. This <strong>Make-Up: Professional Makeup Artist </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this <strong>Make-Up: Professional Makeup Artist </strong>will help you keep ahead of the pack.</p> <p>The <strong>Make-Up: Professional Makeup Artist </strong>incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and practical knowledge, reaching out to the level of expertise required for your position. Further, this <strong>Make-Up: Professional Makeup Artist </strong>will add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Make-Up: Professional Makeup Artist,</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with this <strong>Make-Up: Professional Makeup Artist </strong>course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>This Make-Up: Professional Makeup Artist Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong>Course 01: </strong>Make-up Artist</li><li><strong>Course 02: </strong>Bridal and Occasional Makeup Artist Masterclass</li><li><strong>Course 03: </strong>Skin Care Treatment</li><li><strong>Course 04: </strong>Online Nail Technician Diploma</li><li><strong>Course 05: </strong>Aging and Longevity Secrets<strong><br /></strong></li><li><strong>Course 06: </strong>Acne Treatments and Beauty Care</li><li><strong>Course 07: </strong>Advanced Diploma in Nutrition and Ketogenic Diet</li><li><strong>Course 08: </strong>Diploma in Hairdressing and Hair Cutting</li><li><strong>Course 09: </strong>Beauty &amp; Fashion Training</li><li><strong>Course 10: </strong>Social Media Strategist Training</li><li><strong>Course 11: </strong>Personal Hygiene</li></ul> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Make-Up: Professional Makeup Artist:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li>PDF Certificates: Free (Previously it was £10*11= £110)</li><li>Hard Copy Certificates: Free (Previously it was £20*11= £220)</li></ul><p><strong>Curriculum of the Bundle</strong></p> <p><strong>Course 01: Make-up Artist</strong></p> <ul> <li>Make Up</li><li>Skin Care</li><li>Things To Know As a Beauty Professional</li></ul> <p><strong>Course 02: Bridal and Occasional Makeup Artist Masterclass</strong></p> <ul> <li>Module 01: The Base</li><li>Module 02: Eye Makeup</li><li>Module 03: Lips, Cheeks and Brows</li><li>Module 04: Special Considerations for Weddings and Events</li><li>Module 05: Bridal &amp; Special Occasion Makeup as a Business</li></ul> <p><strong>Course 03: Skin Care Treatment</strong></p> <ul> <li>Module 01: Skin Anatomy</li><li>Module 02: Skin Nutrients</li><li>Module 03: Skin Care for Different Skin Types</li><li>Module 04: Skin Care for Different Ethnicities</li><li>Module 05: Reducing Ageing Effects</li><li>Module 06: Hair Removal Examined</li><li>Module 07: Diagnosis of Skin Disease</li><li>Module 08: Eczema</li><li>Module 09: Keratinising and Papulosquamous Disorders</li><li>Module 10: Skin Infections</li><li>Module 11: Remedies for Acne Prone Skin</li><li>Module 12: Seasonal Skin Care</li><li>Module 13: Effect of the Sun and Its' Remedies</li></ul> <p><strong>Course 04: Online Nail Technician Diploma</strong></p> <ul> <li>Introduction</li><li>Different Career Routes</li><li>Anatomy and Physiology as Related to Nail Treatments</li><li>Preparing the Work Area</li><li>Sanitation and Sterilisation</li><li>Nail and Skin Conditions</li><li>Manicure and Pedicure Treatments</li><li>Nail Extensions &amp; Nail Overlays</li><li>UV and LED Gels - Part 1</li><li>UV and LED Gels - Part 2</li><li>Nail Art</li><li>Related Legislation in the United Kingdom</li></ul> <p><strong>Course 05: Aging and Longevity Secrets<br /></strong></p> <ul> <li>Introduction To Reverse Aging &amp; Benefit</li><li>Lifestyle - Diet - Routines</li><li>Secrets To Younger Looking Skin</li><li>Powerful Anti-Aging Supplements</li></ul> <p><strong>Course 06: Acne Treatments and Beauty Care</strong></p> <ul> <li>Module 01: Understanding Acne</li><li>Module 02: Skincare Routine</li><li>Module 03: Medications</li><li>Module 04: Diet</li><li>Module 05: Lifestyle</li></ul> <p><strong>Course 07: Advanced Diploma in Nutrition and Ketogenic Diet</strong></p> <ul> <li>Module 01: Introduction to Nutrition</li><li>Module 02: Nutrients for Life - Macronutrients</li><li>Module 03: Nutrients for Life - Micronutrients</li><li>Module 04: Diet and Nutrition Related Diseases</li><li>Module 05: Eating Disorders</li><li>Module 06: Healthy Dieting</li><li>Module 07: Diet and Nutrition Related Diseases</li><li>Module 08: Use of Nutrition in Different Illnesses/Diseases</li><li>Module 09: Nutrition Requirements from Pregnancy to Teenage</li><li>Module 10: Nutrition Requirements for Adults and Various Groups</li><li>Module 11: Weight Control Management</li><li>Module 12: Weight Loss Management</li><li>Module 13: Basics of Ketogenic Diet</li><li>Module 14: The Role of Nutritionist</li></ul> <p><strong>Course 08: Diploma in Hairdressing and Hair Cutting</strong></p> <ul> <li>Introduction to Barbering</li><li>Hair Cutting</li><li>Hair Styling</li><li>Shampooing</li></ul> <p><strong>Course 09: Beauty &amp; Fashion Training</strong></p> <ul> <li>Professional Makeup and Beauty Tips</li><li>Manicure</li><li>Pedicure</li><li>Hairdressing</li><li>Hairstyling</li></ul> <p><strong>Course 10: Social Media Strategist Training</strong></p> <ul> <li>The Rise of Social Media</li><li>Conducting Market Analysis</li><li>Auditing Social Media</li><li>Setting Goals and Selecting Platforms</li><li>Creating the Social Media Policy</li><li>Integrating Marketing Strategies</li><li>Developing Effective Content</li><li>Understanding the Popular Platforms</li><li>Launching Successful Campaigns</li><li>Managing the Community</li><li>Providing Customer Service</li><li>Measuring, Analyzing and Reporting</li><li>The Social Media Strategist Career</li></ul> <p><strong>Course 11: Personal Hygiene</strong></p> <ul> <li>Module 01: Introduction to Personal Hygiene and a Brief History</li><li>Module 02: Looking Clean, Smelling Clean</li><li>Module 03: Improving and Maintaining Oral Health</li><li>Module 04: Care of the Eyes</li><li>Module 05: Ear Care Secrets</li><li>Module 06: Foot &amp; Nail Care in Personal Hygiene</li><li>Module 07: Hair Care Hygienic Ways</li><li>Module 08: Hygienic Approach to Skin Care</li><li>Module 09: Maintain Good Toilet Hygiene</li><li>Module 10: Potential Hygiene Guidelines</li><li>Module 11: Personal Hygiene During Coronavirus Pandemic</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Make-Up: Professional Makeup Artist </strong>bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Make-Up: Professional Makeup Artist </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various expertise will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Make-Up: Professional Makeup Artist

<p>Give a compliment to your career and take it to the next level. This<strong> High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT </strong>bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT bundle will help you stay ahead of the pack.</p> <p>Throughout the High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p> <p>Along with this High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT course, you will get <strong>10 premium courses, an original </strong><strong>hardcopy</strong>, <strong> 11 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p> <p><strong>This High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong> </strong><strong>Course 01: </strong>Sales and Marketing Skills Level 3</li><li><strong> </strong><strong>Course 02: </strong>Digital Marketing</li><li><strong> </strong><strong>Course 03: </strong>Digital Marketing - Growth Hacking Techniques</li><li><strong> </strong><strong>Course 04: </strong>Social Media Strategist Training</li><li><strong> </strong><strong>Course 05: </strong>Disruptive Innovation for Business</li><li><strong> </strong><strong>Course 06:</strong> Customer Relationship Management<strong><br /></strong></li><li><strong> </strong><strong>Course 07: </strong>Influencing and Negotiating</li><li><strong> </strong><strong>Course 08: </strong>Project Management Course</li><li><strong> </strong><strong>Course 09: </strong>Project Management Skills for Manager</li><li><strong> </strong><strong>Course 10: </strong>Functional Skills IT</li><li><strong> </strong><strong>Course 11: </strong>Time Management</li></ul> <p>Enrol now in High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT to advance your career, and use the premium study materials from Apex Learning.</p> <p><strong>Certificate:</strong></p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.</p> <p><strong>Curriculum of Bundle</strong></p> <p><strong> Course 01: Sales and Marketing Skills Level 3</strong></p> <ul> <li>Module One - Getting Started</li><li>Module Two - Understanding the Talk</li><li>Module Three - Getting Prepared to Make the Call</li><li>Module Four - Creative Openings</li><li>Module Five - Making Your Pitch</li><li>Module Six - Handling Objections</li><li>Module Seven - Sealing the Deal</li><li>Module Eight - Following Up</li><li>Module Nine - Setting Goals</li><li>Module Ten - Managing Your Data</li><li>Module Eleven - Using a Prospect Board</li><li>Module Twelve - Wrapping Up</li></ul> <p><strong> Course 02: Digital Marketing</strong></p> <ul> <li>Section 1: Introduction</li><li>Section 2: How to Apply the Internet Marketing Process</li><li>Section 3: The Internet Marketing Strategies That Will Increase Your Sales</li><li>Section 4: Creating an Internet Marketing Strategy for Your Business</li><li>Section 5: Structuring and Auditing of Website</li></ul> <p><strong> Course 03: Digital Marketing - Growth Hacking Techniques</strong></p> <ul> <li>Module 01: Fundamentals of Digital Marketing</li><li>Module 02: Growth Hacking</li><li>Module 03: Customer Journey</li><li>Module 04: Content Marketing</li><li>Module 05: SEO</li><li>Module 06: E-Mail Marketing</li><li>Module 07: Facebook Marketing</li><li>Module 08: Instagram Marketing</li><li>Module 09: Twitter Marketing</li><li>Module 10: Youtube Marketing</li><li>Module 11: Mobile Marketing</li></ul> <p><strong> Course 04: Social Media Strategist Training</strong></p> <ul> <li>The Rise of Social Media</li><li>Conducting Market Analysis</li><li>Auditing Social Media</li><li>Setting Goals and Selecting Platforms</li><li>Creating the Social Media Policy</li><li>Integrating Marketing Strategies</li><li>Developing Effective Content</li><li>Understanding the Popular Platforms</li><li>Launching Successful Campaigns</li><li>Managing the Community</li><li>Providing Customer Service</li><li>Measuring, Analyzing and Reporting</li><li>The Social Media Strategist Career</li></ul> <p><strong> Course 05: Disruptive Innovation for Business</strong></p> <ul> <li>Module 01: Introduction Disruptive Innovations for Business</li><li>Module 02: The Three Key Difficulties</li><li>Module 03: Six Insight on How to grow Disruptive Innovations next to core</li></ul> <p><strong> Course 06: Customer Relationship Management<br /></strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong> Course 07: Influencing and Negotiating</strong></p> <p><strong>Unit 01: Influencing</strong></p> <ul> <li>Influencing</li><li>Influencing is about helping others understand</li><li>Your Personality affects how you influence others</li><li>Influence by Listening</li><li>Exercise: Your Influencing Inventory</li></ul> <p><strong>Unit 02: Negotiating</strong></p> <ul> <li>What is Negotiation?</li><li>The Drivers of Success in Negotiation</li><li>Information and Power in Negotiation</li><li>Exercise: Prepare to Negotiate</li><li>Successful Negotiation</li><li>The Importance of Rapport</li><li>Questions in Negotiation</li><li>Reducing Stress in Negotiation</li><li>Exercise: Examine your Trust Profile</li><li>Bringing the Negotiation to a Close</li><li>Dealing with Deadlock</li><li>Negotiating Online</li><li>Specific Negotiation Scenarios</li><li>More Negotiation Scenarios</li><li>The Negotiator's Toolkit</li></ul> <p><strong> Course 08: Project Management Course</strong></p> <ul> <li>Module 01: Introduction to Project Management</li><li>Module 02: PMBOK and PMI</li><li>Module 03: Global Project Management</li><li>Module 04: Project Life Cycle</li><li>Module 05: Time Management</li><li>Module 06: Quality Management</li><li>Module 07: Effective Planning &amp; Scheduling</li><li>Module 08: Human Resource Management</li><li>Module 09: Performance Management</li><li>Module 10: Talent Management</li><li>Module 11: Organising Meeting and Conferences</li><li>Module 12: Managing Resources</li><li>Module 13: Change Management</li><li>Module 14: Business Resilience and Crisis Management</li><li>Module 15: Conflict Management</li><li>Module 16: Stress Management</li><li>Module 17: Communication Skills</li><li>Module 18: Procurement &amp; Purchasing Management</li><li>Module 19: Risk Management</li></ul> <p><strong> Course 09: Project Management Skills for Manager</strong></p> <ul> <li>Project Management Fundamentals: Know the Principles and Get it Right</li><li>Project Definition Stage: The Vital Foundation to Your Success</li><li>Project Planning Stage: Failing to Plan = Planning to Fail</li><li>Project Delivery Stage: Don't you Love it When a Plan Comes Together!</li><li>Project Closure Stage: Deep Sigh - You're Nearly Done</li></ul> <p><strong> Course 10: Functional Skills IT</strong></p> <ul> <li>Section 1: Introduction</li><li>Section 2: Information Technology</li><li>Section 3: Components of IT</li><li>Section 4: Hardware</li><li>Section 5: Operating System</li><li>Section 6: Application/Software</li><li>Section 7: Networking</li><li>Section 8: Security</li><li>Section 9: Traffic Flow &amp; Enterprise Level IT Components</li><li>Section 10: Storage</li><li>Section 11: Database</li><li>Section 12: Virtualisation &amp; Cloud</li><li>Section 13: Management &amp; Other IT Jobs</li></ul> <p><strong> Course 11: Time Management</strong></p> <ul> <li>Identifying Goals</li><li>Effective Energy Distribution</li><li>Working with Your Personal Style</li><li>Building Your Toolbox</li><li>Establishing Your Action Plan</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>This High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT course has been designed to be fully compatible with tablets and smartphones.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div>    <p>P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.</p>    </div>

                        </div>

High-income Skill Training including Sales, Digital Marketing, Project Management & IT

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p> <p>Give a compliment to your career and take it to the next level. This Sports Agent will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Sports Agent will help you keep ahead of the pack.</p> <p>The Sports Agent incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Sports Agent will add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Sports Agent, you can equip yourself with the essentials to keep you afloat in the competition.</p> <p>Along with this course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts.</p> <p><strong>This Sports Agent Bundle Consists of the following Premium courses: </strong> </p> <ul> <li><strong>Course 01: </strong>Football/Sports Agent</li><li><strong>Course 02: </strong>English Law and Legal System Level 3</li><li><strong>Course 03: </strong>Law and Contracts - Level 2</li><li><strong>Course 04: </strong>Level 3- Public Relation Course</li><li><strong>Course 05: </strong>Stakeholder Management</li><li><strong>Course 06: </strong>Facilities Management Level 3</li><li><strong>Course 07: </strong>Business Management Advanced Diploma</li><li><strong>Course 08: </strong>Investment</li><li><strong>Course 09: </strong>Basic Business Finance</li><li><strong>Course 10: </strong>Level 3 Tax Accounting</li><li><strong>Course 11: </strong>Effective Communication Skills Diploma</li></ul> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Course:</strong></p> <ul> <li>Pay once and get lifetime access to 11 CPD courses</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable knowledge without leaving your home</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><p><strong>Curriculum</strong></p> <p><strong>Course 01: Football/Sports Agent</strong></p> <ul> <li>Introduction to Sports Agent Industry</li><li>Duties and Functions of Sports Agent</li><li>Characteristics, Types and Socio-Economic Aspects of Sports Agents</li><li>Sports Agency Model and Regulations</li><li>Representative Bodies and Brand Building</li><li>Networking, Sponsorship and Required Skills</li><li>Becoming a Sports Agent</li></ul> <p><strong>Course 02: English Law and Legal System Level 3</strong></p> <ul> <li>The Legal Workplace and Professionals</li><li>Law and Legal Systems</li><li>Contract Law &amp; Business Law</li><li>Human Rights Law</li><li>Employment Law</li><li>Property Law</li><li>Mortgage Law</li><li>Wills, Probate &amp; Estate Law</li><li>Criminal Law</li><li>Other Common Laws &amp; Legal Matters</li></ul> <p><strong>Course 03: Law and Contracts - Level 2</strong></p> <ul> <li>Introduction to UK Laws</li><li>Ministry of Justice</li><li>Agreements and Contractual Intention</li><li>Considerations and Capacities of Contact Laws</li><li>Terms within a Contract</li><li>Misinterpretations and Mistakes</li><li>Consumer Protection</li><li>Privity of Contract</li><li>Insurance Contract Laws</li><li>Contracts for Employees</li><li>Considerations in International Trade Contracts</li><li>Laws and Regulations for International Trade</li><li>Remedies for Any Contract Breach</li></ul> <p><strong>Course 04: Level 3- Public Relation Course</strong></p> <ul> <li>Introduction to Public Relations</li><li>Concepts of Public Relations</li><li>Management and Organisation of Public Relations</li><li>Public Relations Tactics and Research</li><li>Major Fields of Public Relations Practice Part I</li><li>Major Fields of Public Relations Practice Part II</li><li>Social Media and PR</li><li>Crisis management</li><li>Ethics &amp; Professionalism in Public Relations</li></ul> <p><strong>Course 05: Stakeholder Management</strong></p> <ul> <li>Introducing Stakeholder Management</li><li>Stakeholder Theories</li><li>Stakeholder Mapping</li><li>Building Strong Business Relationships With Stakeholders</li><li>Stakeholder Engagement</li><li>Stakeholder Engagement Through Effective Communication</li><li>Monitoring and Evaluating the Engagement</li><li>Managing Stakeholder Conflict</li></ul> <p><strong>Course 06: Facilities Management Level 3</strong></p> <ul> <li>Module 01: Introduction to Facility Management</li><li>Module 02: Space Management</li><li>Module 03: Managing Workplace Services</li><li>Module 04: Human Resource and Contract Management</li><li>Module 05: Lease Purchase and Vendor Management</li><li>Module 06: Health and Safety at Work</li><li>Module 07: Sustainable Facility Management</li><li>Module 08: Maintenance and Repairs</li><li>Module 09: Project Management</li><li>Module 10: Business Development and Succession Planning</li></ul> <p><strong>Course 07: Business Management Advanced Diploma</strong></p> <ul> <li>Introduction to Business Management</li><li>Operations Management</li><li>Introduction to Business Analysis</li><li>Strategic Analysis and Product Scope</li><li>Project Management</li><li>Business Development and Succession Planning</li><li>Business Process Management</li><li>Planning &amp; Forecasting Operations</li><li>Performance Management</li><li>Management of Cash and Credit</li><li>Managing Risk and Recovery</li><li>Quality Management</li><li>Communication Skills</li><li>Business Environment</li><li>Organisational Skills</li><li>Negotiation Techniques</li><li>Human Resource Management</li><li>Motivation and Counselling</li><li>Customer Service</li><li>Time Management</li><li>Conflict Management</li></ul> <p><strong>Course 08: Investment</strong></p> <ul> <li>Introduction to Investment</li><li>Types and Techniques of Investment</li><li>Key Concepts in Investment</li><li>Understanding the Finance</li><li>Investing in Bond Market</li><li>Investing in Stock Market</li><li>Risk and Portfolio Management</li></ul> <p><strong>Course 09: Basic Business Finance</strong></p> <ul> <li>What is Business Finance?</li><li>Why Businesses Fail</li><li>The Principles of Business Finance Part 1</li><li>The Principles of Business Finance Part 2</li><li>The Balance Sheet</li><li>The Income Statement</li><li>The Cashflow Statement</li><li>A Business Finance Exercise</li><li>Financial Performance Indicators</li><li>Investment Analysis</li><li>Investment Analysis Exercise</li><li>Key Learning Points in Business Finance</li></ul> <p><strong>Course 10: Level 3 Tax Accounting</strong></p> <ul> <li>Tax System and Administration in the UK</li><li>Tax on Individuals</li><li>National Insurance</li><li>How to Submit a Self-Assessment Tax Return</li><li>Fundamentals of Income Tax</li><li>Advanced Income Tax</li><li>Payee, Payroll and Wages</li><li>Capital Gain Tax</li><li>Value Added Tax</li><li>Import and Export</li><li>Corporation Tax</li><li>Inheritance Tax</li><li>Double Entry Accounting</li><li>Management Accounting and Financial Analysis</li><li>Career as a Tax Accountant in the UK</li></ul> <p><strong>Course 11: Effective Communication Skills Diploma</strong></p> <ul> <li>Business Communication</li><li>Verbal and Non-verbal Communication</li><li>Written Communication</li><li>Electronic Communication</li><li>Communicating with Graphic</li><li>Effectively Working for Your Boss</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this Sports Agent bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our Sports Agent is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course; it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having this various expertise will increase the value of your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Football/Sports Agent</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p> <p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Sports Agent Diploma - CPD Certified

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p> <p>Give a compliment to your career and take it to the next level. This <strong>Commercial law </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this coursewill help you keep ahead of the pack.</p> <p>The <strong>Commercial law </strong>incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this coursewill add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Commercial law,</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with this course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>What other courses are included with this Commercial law?</strong></p> <ul> <li><strong>Course 1: Business Law<br /></strong></li><li><strong>Course 2: Level 3 Tax Accounting<br /></strong></li><li><strong>Course 3: Contract Law UK Level 3<br /></strong></li><li><strong>Course 4: GDPR Data Protection Level 5<br /></strong></li><li><strong>Course 5: Compliance &amp; Business Risk Management<br /></strong></li><li><strong>Course 6: Anti Money Laundering (AML) Regulation for AML Officers Diploma<br /></strong></li><li><strong>Course 7: Business Analysis Level 3<br /></strong></li><li><strong>Course 8: Business Management Advanced Diploma<br /></strong></li><li><strong>Course 9: International Law<br /></strong></li><li><strong>Course 10: International Relations<br /></strong></li></ul> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Commercial law:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable and in-demand skills without leaving your home.</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><p>Curriculum of <strong>Commercial law Bundle</strong></p> <p><strong>Course 1: Commercial Law 2021</strong></p> <ul> <li>Introduction</li><li>Business Organisations</li><li>International Trade: the Theory, the Institutions, and the Law</li><li>Sales of Goods Law</li><li>Consumer Law and Protection</li><li>E-Commerce Law</li><li>Competition Law</li></ul> <p><strong>Course 2: Business Law</strong></p> <ul> <li>Understanding Business Law</li><li>European Community Law</li><li>The Court System</li><li>Civil and Alternative Dispute Resolution</li><li>Contract &amp; Business Law</li><li>Employment Law</li><li>Agency Law</li><li>Consumer Law and Protection</li><li>Law of Tort</li><li>Business Organisations</li><li>Company Law</li><li>Business Property</li><li>Competition Law</li></ul> <p><strong>Course 3: Level 3 Tax Accounting</strong></p> <ul> <li>Tax System and Administration in the UK</li><li>Tax on Individuals</li><li>National Insurance</li><li>How to Submit a Self-Assessment Tax Return</li><li>Fundamentals of Income Tax</li><li>Payee, Payroll and Wages</li><li>Value Added Tax</li><li>Corporation Tax</li><li>Double Entry Accounting</li><li>Management Accounting and Financial Analysis</li><li>Career as a Tax Accountant in the UK</li></ul> <p><strong>Course 4: Contract Law UK Level 3</strong></p> <ul> <li>Introduction to UK Laws</li><li>Ministry of Justice</li><li>Agreements and Contractual Intention</li><li>Considerations and Capacities of Contact Laws</li><li>Terms within a Contract</li><li>Misinterpretations and Mistakes</li><li>Consumer Protection</li><li>Privity of Contract</li><li>Insurance Contract Laws</li><li>Contracts for Employees</li><li>Considerations in International Trade Contracts</li><li>Laws and Regulations for International Trade</li><li>Remedies for Any Contract Breach</li></ul> <p><strong>Course 5: GDPR Data Protection Level 5</strong></p> <ul> <li>GDPR Basics</li><li>GDPR Explained</li><li>Lawful Basis for Preparation</li><li>Rights and Breaches</li><li>Responsibilities and Obligations</li></ul> <p><strong>Course 6: Compliance &amp; Business Risk Management</strong></p> <ul> <li>Introduction to Compliance</li><li>Five basic elements of compliance</li><li>Compliance Management System (CMS)</li><li>Compliance Audit</li><li>Compliance and Ethics</li><li>Risk and Types of Risk</li><li>Introduction to Risk Management</li><li>Risk Management Process</li></ul> <p><strong>Course 7: Anti Money Laundering (AML) Regulation for AML Officers Diploma</strong></p> <ul> <li>Introduction to Money Laundering</li><li>Proceeds of Crime Act 2002</li><li>Development of Anti-Money Laundering Regulation</li><li>Responsibility of the Money Laundering Reporting Office</li><li>Risk-based Approach</li><li>Customer Due Diligence</li><li>Record Keeping</li><li>Suspicious Conduct and Transactions</li><li>Awareness and Training</li></ul> <p><strong>Course 8: Business Analysis Level 3</strong></p> <ul> <li>Introduction to Business Analysis</li><li>Business Processes</li><li>Business Analysis Planning and Monitoring</li><li>Strategic Analysis and Product Scope</li><li>Solution Evaluation</li><li>Investigation Techniques</li><li>Ratio Analysis</li><li>Stakeholder Analysis and Management</li><li>Process Improvement with Gap Analysis</li><li>Documenting and Managing Requirements</li><li>Career Prospect as a Business Analyst in the UK</li></ul> <p><strong>Course 9: Business Management Advanced Diploma</strong></p> <ul> <li>Introduction to Business Management</li><li>Operations Management</li><li>Introduction to Business Analysis</li><li>Strategic Analysis and Product Scope</li><li>Project Management</li><li>Business Development and Succession Planning</li><li>Commercial Law- Business Process Management</li><li>Planning &amp; Forecasting Operations</li><li>Performance Management</li><li>Management of Cash and Credit</li><li>Managing Risk and Recovery</li><li>Quality Management</li><li>Communication Skills</li><li>Business Environment</li><li>Organisational Skills</li><li>Negotiation Techniques</li><li>Human Resource Management</li><li>Motivation and Counselling</li><li>Customer Service</li><li>Time Management</li><li>Conflict Management</li></ul> <p><strong>Course 10: International Law</strong></p> <ul> <li>Basics of International Law</li><li>Sources of International Law</li><li>International Law and Municipal Law</li><li>International Organisations</li><li>International Law of Human Rights</li><li>Private International Law</li><li>International Criminal Law</li><li>Law of Treaties</li><li>Territory and Jurisdiction</li><li>Law of the Sea</li><li>International Commercial Law</li><li>International Environmental Law</li></ul> <p><strong>Course 11: International Relations</strong></p> <ul> <li>Understanding International Relations</li><li>Historical Context</li><li>Actors in International Relations</li><li>Theories in International Relations I: Realism and Liberalism</li><li>Theories in International Relations II: The Marxist, The Constructivist and The Feminist Tradition</li><li>International Political Economy</li><li>Recent Issues in International Relations</li><li>War</li><li>International Organisation</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Commercial law </strong>bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Commercial law </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Commercial Law 2021</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p> <p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Commercial law Courses

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p> <p>Give a compliment to your career and take it to the next level. This <strong>Transport Management </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this <strong>Transport Management </strong>will help you keep ahead of the pack.</p> <p>The <strong>Transport Management </strong>incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this <strong>Transport Management </strong>will add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the course<strong>,</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with thiscourse<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>This Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong>Course 01: </strong>Transport Management Diploma<strong><br /></strong></li><li><strong>Course 02: </strong>Import/Export Processing<strong><br /></strong></li><li><strong>Course 03: </strong>Logistic Management<strong><br /></strong></li><li><strong>Course 04: </strong>Vehicle Routing Problem with Spreadsheet<strong><br /></strong></li><li><strong>Course 05: </strong>Airport Management Level 3<strong><br /></strong></li><li><strong>Course 06: </strong>Port Management Diploma<strong><br /></strong></li><li><strong>Course 07: </strong>Traffic Marshal<strong><br /></strong></li><li><strong>Course 08: </strong>Driver Safety Awareness Certificate - CPD Certified<strong><br /></strong></li><li><strong>Course 09: </strong>Driving Instructor<strong><br /></strong></li><li><strong>Course 10: </strong>Car Mechanic and Repair Training<strong><br /></strong></li><li><strong>Course 11: </strong>Emergency First Aid and Incident Management at Work</li></ul> <p>As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the <strong>Transport Management</strong> to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere.</p> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Transport Management:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li>PDF Certificates: Free (Previously it was £10*11= £110)</li></ul> <p>Hard Copy Certificates: Free (Previously it was £20*11= £220)</p><p><strong>Curriculum of the Bundle </strong></p> <p><strong>Course 01: Transport Management Diploma</strong></p> <ul> <li>Module 01: Introduction</li><li>Module 02: The UK's Travel Infrastructure - Road and Rail</li><li>Module 03: Road Freight and Transport Management</li><li>Module 04: Passenger Road Transport and its Management</li><li>Module 05: Rail and Transport Management</li><li>Module 06: Transport Management for Ports and Inland Waters</li><li>Module 07: Transport Management for Airlines</li><li>Module 08: Trends, Challenges and Best Practice</li></ul> <p>And Much More.....</p> <p><strong>Course 02: Import/Export Processing</strong></p> <ul> <li>Module 01: Introduction to Import Export</li><li>Module 02: Organising the Import Export Operation</li><li>Module 03: Products for Your Import Export Business</li><li>Module 04: Target the Marketing and Find Your Customers</li><li>Module 05: Searching, Marketing, and Distribution</li><li>Module 06: Documentation and Supply Chain Management</li><li>Module 07: Pricing, Payment and Shipping Procedure</li><li>Module 08: Necessary Tools for Trading</li></ul> <p><strong>Course 03: Logistic Management</strong></p> <ul> <li>Module 01: Introduction to Logistic Management</li><li>Module 02: Planning Framework for Logistics</li><li>Module 03: Supply Chain Management</li><li>Module 04: Logistics Management and Organisation</li><li>Module 05: Sourcing, Purchasing, and Procurement</li><li>Module 06: Channels of Distribution</li><li>Module 07: Supplier Relationship Management</li><li>Module 08: Inventory Planning and Management</li><li>Module 09: Principles of Warehousing</li></ul> <p>And Much More.....</p> <p><strong>Course 04: Vehicle Routing Problem with Spreadsheet</strong></p> <ul> <li>Introduction</li><li>VRP Variants</li><li>Conclusion</li></ul> <p><strong>Course 05: Airport Management Level 3</strong></p> <ul> <li>Module 01: Introduction to Airport Management</li><li>Module 02: Airport Customer Service</li><li>Module 03: Passenger Terminal Management</li><li>Module 04: Airport Components</li><li>Module 05: Airport Peaks and Airline Scheduling</li><li>Module 06: Cargo Management</li><li>Module 07: Aviation Noise Control</li><li>Module 08: Weather Control</li><li>Module 09: Sustainable Airport Management</li><li>Module 10: Security Management</li><li>Module 11: Innovation and Growth</li></ul> <p><strong>Course 06: Port Management Diploma</strong></p> <ul> <li>Module 01: Introduction to Port</li><li>Module 02: Legal Aspects of Port</li><li>Module 03: Introduction to Port Management</li><li>Module 04: Port Management: Planning &amp; Performance</li><li>Module 05: Port Management: Safety &amp; Security</li><li>Module 06: Environmental Risks &amp; Protection</li><li>Module 07: Port Equipment</li><li>Module 08: Growth &amp; Development of Port</li><li>Module 09: Cargoes and Ships</li></ul> <p><strong>Course 07: Traffic Marshal</strong></p> <ul> <li>Module 01: Introduction to Traffic Marshalling</li><li>Module 02: Traffic Management</li><li>Module 03: Temporary Traffic Control</li><li>Module 04: Traffic Risk Assessment</li><li>Module 05: Vehicle Signaling</li><li>Module 06: Reversing Vehicles</li><li>Module 07: Health and Safety</li></ul> <p><strong>Course 08: Driver Safety Awareness Certificate - CPD Certified</strong></p> <ul> <li>Introduction to Safe Driving</li><li>Reading the Signals and Marks on the Road</li><li>Pre-Journey Safety Check (Vehicle and Driver)</li><li>Safe Driving Tactics for Driving in the UK</li><li>Driving in Poor Condition</li><li>Driving and Human Health</li><li>In the Events of Accidents and Breakdowns</li><li>Laws and Policies Involving Road Safety</li></ul> <p><strong>Course 09: Driving Instructor</strong></p> <ul> <li>Module 01: The Driving Instructor</li><li>Module 02: Structured Driver Training</li><li>Module 03: The ADI Exams</li><li>Module 04: Communication Skills and Dealing with a New Client</li><li>Module 05: Learning to Drive</li><li>Module 06: Driving Large Vehicles</li><li>Module 07: Assessment Items</li><li>Module 08: Disabilities and Impairments</li></ul> <p><strong>Course 10: Car Mechanic and Repair Training</strong></p> <ul> <li>Module 01: Safety Rules &amp; Introduction to Tools</li><li>Module 02: General Maintenance for Car Mechanics</li><li>Module 03: Dashboard Indicator Lights</li><li>Module 04: Tyres</li><li>Module 05: Internal Combustion Engines &amp; Engine Oil</li><li>Module 06: The Cooling System</li><li>Module 07: The Fuel System</li><li>Module 08: The Electrical System</li><li>Module 09: The Drive Train</li><li>Module 10: Brakes</li><li>Module 11: Buying a Car</li></ul> <p><strong>Course 11: Emergency First Aid and Incident Management at Work</strong></p> <ul> <li>Introduction to Workplace First Aid</li><li>Legal Framework for Workplace First Aid</li><li>Incident Management at Work</li><li>Primary Survey</li><li>Secondary Survey</li><li>Basic First-Aid Techniques</li><li>Dealing with Minor Injuries at the Workplace</li><li>Secondary Illness Loss of Responsiveness and CPR</li><li>Secondary Illness Breathing Problems</li><li>Secondary Illnesses and Injuries</li><li>Dealing With Fractures and Dislocations</li><li>Call for an Emergency</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Transport Management </strong> bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Transport Management </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various expertise will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Transport Management

<p>Grab your Makeup brush and bring out that Artistry in Makeup: Techniques and Tips in you by enrolling in this Artistry in Makeup: Techniques and Tips Course.</p><p>This course offers you complete Make-up artistry. This course covers all the knowledge that you must learn to succeed in the beauty industry as an unskilled Artistry in Makeup: Techniques and Tips.</p><p>During the comprehensive Make-up Artist course, you'll be trained on each procedure of the Make-up thoroughly by the industry experts to equip you with the best and most updated Make-up artistry. Take your Make-up skills to a whole new level by enrolling in our online Make-up course today!</p><p><strong>What other courses are included with this Artistry in Makeup: Techniques and Tips Course?</strong></p><ul><li><strong>Course 01: Make-up Artist</strong></li><li><strong>Course 02: Skin Care Treatment</strong></li><li><strong>Course 03: Bridal and Occasional Makeup Artist Masterclass</strong></li><li><strong>Course 04: Online Nail Technician Diploma</strong></li><li><strong>Course 05: Acne Treatments and Beauty Care</strong></li><li><strong>Course 06: Advanced Diploma in Nutrition and Ketogenic Diet<br /></strong></li><li><strong>Course 07: Diploma in Hairdressing and Hair Cutting<br /></strong></li><li><strong>Course 08: Aging and Longevity Secrets<br /></strong></li><li><strong>Course 09: Beauty &amp; Fashion Training<br /></strong></li><li><strong>Course 10: Social Media Strategist Training</strong></li><li><strong>Course 11: Personal Hygiene</strong></li></ul><p>Enhance your Make-up skills to a whole new level with this comprehensive Make-up Training Course! Get enrolled in this Make-up training program and get excellent valuable training experience.</p><p>This Make-up course is accredited by the CPD. Students can expect to complete this Make-up Artist online training course in around 21 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our online Make-up course.</p><p>Our Make-up Artist course is broken down into several in-depth modules to provide you with the richest learning experience possible. Upon completing the Make-up Artist Training, you will receive an instant e-certificate as proof of your skill and competency. Add these fantastic new skills to your resume and boost your employability by enrolling in this Artistry in Makeup: Techniques and Tips Course.</p><p>Learn from industry professionals and quickly equip yourself with the knowledge and skills you need to excel in your preferred career through the online Make-up Artist training program.</p><p>With this comprehensive Make-up Artist training, you can achieve your dreams and train for your ideal career. The online Make-up Artist training program provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Our Artistry in Makeup: Techniques and Tips course studies cover everything you need to progress in your chosen career.</p><p>Enrolling in the Artistry in Makeup: Techniques and Tips course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Make-up training program.</p><p><strong>Benefits you'll get choosing Apex Learning for this Make-up Artist:</strong></p><ul><li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable knowledge without leaving your home</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li></ul><ul><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p><p><strong>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99.</strong></p><p><strong>Curriculum:</strong></p><p><strong>Course 01: Make-up Artist</strong></p><ul><li>Make Up</li><li>Skin Care</li><li>Things To Know As a Beauty Professional</li></ul><p><strong>Course 02: Skin Care Treatment</strong></p><ul><li>Module 01 Skin Anatomy</li><li>Module 02 Skin Nutrients</li><li>Module 03 Skin Care for Different Skin Types</li><li>Module 04 Skin Care for Different Ethnicities</li><li>Module 05 Reducing Ageing Effects</li><li>Module 06 Hair Removal Examined</li><li>Module 07 Diagnosis of Skin Disease</li><li>Module 08 Eczema</li><li>Module 09 Keratinising and Papulosquamous Disorders</li><li>Module 10 Skin Infections</li><li>Module 11 Remedies for Acne Prone Skin</li><li>Module 12 Seasonal Skin Care</li><li>Module 13 Effect of the Sun and Its' Remedies</li></ul><p><strong>Course 03: Bridal and Occasional Makeup Artist Masterclass</strong></p><ul><li>Module 01 The Base</li><li>Module 02 Eye Makeup</li><li>Module 03 Lips, Cheeks and Brows</li><li>Module 04 Special Considerations for Weddings and Events</li><li>Module 05 Bridal &amp; Special Occasion Makeup as a Business</li></ul><p><strong>Course 04: Online Nail Technician Diploma</strong></p><ul><li>Introduction</li><li>Different Career Routes</li><li>Anatomy and Physiology as Related to Nail Treatments</li><li>Preparing the Work Area</li><li>Sanitation and Sterilisation</li><li>Nail and Skin Conditions</li><li>Manicure and Pedicure Treatments</li><li>Nail Extensions &amp; Nail Overlays</li><li>UV and LED Gels - Part 1</li><li>UV and LED Gels - Part 2</li><li>Nail Art</li><li>Related Legislation in the United Kingdom</li></ul><p><strong>Course 05: Acne Treatments and Beauty Care</strong></p><ul><li>Module 01: Understanding Acne</li><li>Module 02: Skincare Routine</li><li>Module 03: Medications</li><li>Module 04: Diet</li><li>Module 05: Lifestyle</li></ul><p><strong>Course 06: Advanced Diploma in Nutrition and Ketogenic Diet</strong></p><ul><li>Module 01: Introduction to Nutrition</li><li>Module 02: Nutrients for Life - Macronutrients</li><li>Module 03: Nutrients for Life - Micronutrients</li><li>Module 04: Diet and Nutrition Related Diseases</li><li>Module 05: Eating Disorders</li><li>Module 06: Healthy Dieting</li><li>Module 07: Diet and Nutrition Related Diseases</li><li>Module 08: Use of Nutrition in Different Illnesses/Diseases</li><li>Module 09: Nutrition Requirements from Pregnancy to Teenage</li><li>Module 10: Nutrition Requirements for Adults and Various Groups</li><li>Module 11: Weight Control Management</li><li>Module 12: Weight Loss Management</li><li>Module 13: Basics of Ketogenic Diet</li><li>Module 14: The Role of Nutritionist</li></ul><p><strong>Course 07: Diploma in Hairdressing and Hair Cutting</strong></p><ul><li>Introduction to Barbering</li><li>Hair Cutting</li><li>Hair Styling</li><li>Shampooing</li></ul><p><strong>Course 08: Aging and Longevity Secrets</strong></p><ul><li>Introduction To Reverse Aging &amp; Benefit</li><li>Lifestyle - Diet - Routines</li><li>Secrets To Younger Looking Skin</li><li>Powerful Anti-Aging Supplements</li></ul><p><strong>Course 09: Beauty &amp; Fashion Training</strong></p><ul><li>Makeup</li><li>Professional Makeup and Beauty Tips</li><li>Manicure</li><li>Pedicure</li><li>Hairdressing</li><li>Hairstyling</li></ul><p><strong>Course 10: Social Media Strategist Training</strong></p><ul><li>The Rise of Social Media</li><li>Conducting Market Analysis</li><li>Auditing Social Media</li><li>Setting Goals and Selecting Platforms</li><li>Creating the Social Media Policy</li><li>Integrating Marketing Strategies</li><li>Developing Effective Content</li><li>Understanding the Popular Platforms</li><li>Launching Successful Campaigns</li><li>Managing the Community</li><li>Providing Customer Service</li><li>Measuring, Analyzing and Reporting</li><li>The Social Media Strategist Career</li></ul><p><strong>Course 11: Personal Hygiene</strong></p><ul><li>Module 01 Introduction to Personal Hygiene and a Brief History</li><li>Module 02 Looking Clean, Smelling Clean</li><li>Module 03 Improving and Maintaining Oral Health</li><li>Module 04 Care of the Eyes</li><li>Module 05 Ear Care Secrets</li><li>Module 06 Foot &amp; Nail Care in Personal Hygiene</li><li>Module 07 Hair Care Hygienic Ways</li><li>Module 08 Hygienic Approach to Skin Care</li><li>Module 09 Maintain Good Toilet Hygiene</li><li>Module 10 Potential Hygiene Guidelines</li><li>Module 11 Personal Hygiene During Coronavirus Pandemic</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this <strong>Artistry in Makeup: Techniques and Tips </strong>bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our <strong>Artistry in Makeup: Techniques and Tips</strong> fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p><p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Artistry in Makeup: Techniques and Tips

Course Gate

Customer Care

Online Course Marketing

Customer Service

Customer Relations

Centre for Counselling & Psychotherapy Training (CCPT)

CRM (Customer Relationship Management)

Professional Skills Course (PSC)

Trainers Course

Continuous Professional Development (CPD)

Customer Service Advisor Training

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p> <p>Give a compliment to your career and take it to the next level. This <strong>Telephone Skills Training </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this <strong>Telephone Skills Training </strong>will help you keep ahead of the pack.</p> <p>The <strong>Telephone Skills Training </strong>incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this <strong>Telephone Skills Training </strong>will add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Telephone Skills Training,</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with this <strong>Telephone Skills Training </strong>course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>What other courses are included with this Telephone Skills Training?</strong></p> <ul> <li><strong>Course 1: Telesales Executive Training</strong><strong><br /></strong></li><li><strong>Course 2: Improve English Spelling, Punctuation, Grammar and Pronunciation<br /></strong></li><li><strong>Course 3: Customer Relationship Management <br /></strong></li><li><strong>Course 4: Sales: Psychology of Customers<br /></strong></li><li><strong>Course 5: Office Skills<br /></strong></li><li><strong>Course 6: Dealing With Difficult People Training Course<br /></strong></li><li><strong>Course 7: Workplace Confidentiality<br /></strong></li><li><strong>Course 8: Learning Computers and Internet Level 2<br /></strong></li><li><strong>Course 9: Level 2 Microsoft Office Essentials<br /></strong></li><li><strong>Course 10: Stress Management Training</strong></li></ul> <p>As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the <strong>Telephone Skills Training</strong> to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere.</p> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Telephone Skills Training:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructor</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li></ul> <ul> <li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul> <p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p> <p><strong>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. </strong></p><p><strong>Curriculum of the Bundle</strong></p> <p><strong>Course 1: Professional Telephone Receptionist Course<br /></strong></p> <ul> <li>Module One: Core Skills Required</li><li>Module Two: Self-Management (I)</li><li>Module Three: Self-Management (II)</li><li>Module Four: Time Management (I)</li><li>Module Five: Time Management (II)</li><li>Module Six: Organizing and Planning (I)</li><li>Module Seven: Organizing and Planning (II)</li><li>Module Eight: Communication (I)</li><li>Module Nine: Communication (II)</li><li>Module Ten: Additional Challenges</li></ul> <p><strong>Course 2: Telesales Executive Training</strong></p> <ul> <li>Module 1: Introduction to Tele Sales Executive Training</li><li>Module- 2: All About Telemarketing</li><li>Module 3: Elevate Sales on Telephone</li><li>Module 4: Prospective Telephone-Sales Expert</li><li>Module 5: The Right Words and Phrases to Use on a Sales Call</li><li>Module 6: Preparing The Call</li><li>Module 7: Opening The Call</li><li>Module 8: Structuring The Call</li><li>Module 9: Verbal Communication Skills</li><li>Module 10: Dealing with Objections</li><li>Module 11: Closing the Sale/ Gaining Commitment</li><li>Module 12: Dealing with Rejection</li><li>Module 13: Close a Sale Call</li><li>Module 14: Increasing your Earnings by Expanding Sales</li></ul> <p><strong>Course 3: Improve English Spelling, Punctuation, Grammar and Pronunciation<br /></strong></p> <ul> <li>British English Pronunciation &amp; Accent</li><li>Introduction</li><li>Where to place a stress in a world</li><li>Words whose meaning changes depending on the stress</li><li>Vowel Sounds</li><li>Schwa</li><li>Vowels before R</li><li>Digraphs</li><li>Pronouncing the letter R</li><li>The two "TH" sounds</li><li>Recap</li></ul> <p><strong>Course 4: Customer Relationship Management <br /></strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>Course 5: Sales: Psychology of Customers<br /></strong></p> <ul> <li>Introduction</li><li>Introducing A.S.K - concentrating on 'A' for ATTRACT.</li><li>Section 3 The 'S' of A.S.K. - SERVING</li><li>Section 4 The K of A.S.K</li><li>Section 5 ...And lastly...</li></ul> <p><strong>Course 6: Office Skills<br /></strong></p> <ul> <li>Module 01: Introduction to Reception and Receptionist</li><li>Module 02: Business Telephone Skills</li><li>Module 03: Representing Your Boss and Company</li><li>Module 04: Mail Services and Shipping</li><li>Module 05: Travel Arrangements</li><li>Module 06: Organising Meeting and Conferences</li><li>Module 07: Time Management</li><li>Module 08: Record Keeping and Filing Systems</li><li>Module 09: Business Writing Skills</li><li>Module 10 :Organisational Skills</li><li>Module 11: Communication Skills</li><li>Module 12: Customer Service</li><li>Module 13: Effective Planning and Scheduling</li><li>Module 14: Invoicing/Petty Cash</li><li>Module 15: Business Environment</li><li>Module 16: Advanced MS Excel</li></ul> <p><strong>Course 7: Dealing With Difficult People Training Course<br /></strong></p> <ul> <li>Module 01: Difficult Promo</li><li>Module 02: Fundamentals</li><li>Module 03: Foundational Tips and Tools</li><li>Module 04: Difficult People - Relationships</li><li>Module 05: Difficult People - Solutions</li><li>Module 06: Problem - Solving</li><li>Module 07: Final Notes and Tips</li><li>Module 08: Bonus Video - dealing With Emotions &amp; Anger</li></ul> <p><strong>Course 8: Workplace Confidentiality<br /></strong></p> <ul> <li>Module 01: Introduction to workplace confidentiality</li><li>Module 02: Business Etiquettes and Types of Confidentiality</li><li>Module 03: The Importance of Confidentiality</li><li>Module 04: Confidentiality with Co-workers</li><li>Module 05: Preventing Confidentiality Breach</li><li>Module 06: How Employers Can Protect Confidential Information</li></ul> <p><strong>Course 9: Learning Computers and Internet Level 2<br /></strong></p> <ul> <li>Module 01 : Computer Operating and Troubleshooting</li><li>Module 02 : Internet and Computing - Key Applications</li><li>Module 03 : Internet and Computing - Tools &amp; Networking</li><li>Module 04 : Windows 8 for PC</li><li>Module 05 : Windows 10 - New Developments</li><li>Module 06 : Cyber Security Awareness</li></ul> <p><strong>Course 10: Level 2 Microsoft Office Essentials<br /></strong></p> <p>Excel 2016</p> <ul> <li>Getting Started with Microsoft Office Excel 2016</li><li>Performing Calculations</li><li>Modifying a Worksheet</li><li>Formatting a Worksheet</li><li>Printing Workbooks</li><li>Managing Workbooks</li></ul> <p>Word 2016</p> <ul> <li>Getting Started with Word</li><li>Formatting Text and Paragraphs</li><li>Working More Efficiently</li><li>Managing Lists</li><li>Adding Tables</li><li>Inserting Graphic Objects</li><li>Controlling Page Appearance</li><li>Preparing to Publish a Document</li><li>Workbooks - Microsoft Word 2016 (Beginner)</li></ul> <p>PowerPoint 2016</p> <ul> <li>PowerPoint Interface</li><li>Presentation Basics</li><li>Formatting</li><li>Inserting Options</li><li>Working with Objects</li><li>Table</li><li>Charts</li><li>Review and Presentation</li></ul> <p>Access 2016</p> <ul> <li>Introduction to Access</li><li>Modify Data</li><li>Working with Queries</li><li>Access Forms</li><li>Working with Reports</li></ul> <p><strong>Course 11: Stress Management Training</strong></p> <ul> <li>Beginning Concepts</li><li>Specific Stress Management Techniques</li><li>MORE Stress Reduction Strategies</li><li>Still MORE Stress Reduction Techniques - Part 1</li><li>Still MORE Stress Reduction Techniques - Part 2</li><li>Still MORE Stress Reduction Techniques - Part 3</li><li>BONUS Video &amp; Wrap Up!</li><li>Special LIVE Bonus Video!</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Telephone Skills Training </strong>bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Telephone Skills Training </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various expertise will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Telephone Skills Training

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This driver CPC course - Rules of the Road & Manual Handling is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, About Manual Handling, The Spine, Manual Handling Injuries and Their Costs, Regulations, Manual Handling Risk Assessment, Safe Handling Techniques, Manual Handling Equipment.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: CRS18242/475.
On completion of the course all attendees will receive certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Manual Handling

Driver CPC

Rules of the Road & Manual Handling - Online

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

Improving Communications Uk

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

IMPROVING CUSTOMER SERVICE

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course, you will&hellip;</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn what is Real Estate and why it is different from other asset classes</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get to grips with the overall size and structure of the UK Real Estate Market</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn and analyse the links between the different parts of the property market</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand who works in the Real Estate Market, their qualifications and their job descriptions</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc&hellip;</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn how to read a real estate market report</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand how current affairs, politics and economics affects Real Estate Investment</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Employees who interacts with Real Estate Firms</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recent non-cognate Graduates interested in entering the field of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Morning</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate or Property?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">What is Real Estate - Physical characteristics &amp; Investment characteristics</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Why buy Real Estate?</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How big is the UK Real Estate market? - Total size and size of various sub sectors</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Key Real Estate Market Locations, Sale Prices and Rents</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market &amp; How the four markets interact and make money</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to calculate Sale Price and Real Estate Returns</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to read a Real Estate market report</li><li value="9" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Afternoon</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Who works in Real Estate and what do they do?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations &amp; Typical career paths</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle &amp; The Development lifecycle</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Companies&rsquo; - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity &amp; Related industries</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Networks</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The future of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">CPD Accredited Certificate</li><li value="2" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course Files</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.


On this course, you will…
Learn what is Real Estate and why it is different from other asset classes
Get to grips with the overall size and structure of the UK Real Estate Market
Learn and analyse the links between the different parts of the property market
Understand who works in the Real Estate Market, their qualifications and their job descriptions
Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc…
Learn how to read a real estate market report
Understand how current affairs, politics and economics affects Real Estate Investment
Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector


Who will benefit from this course?
Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies
Customer Service Employees who interacts with Real Estate Firms
Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector
Recent non-cognate Graduates interested in entering the field of Real Estate


Course Outline
Morning
Real Estate or Property?
What is Real Estate - Physical characteristics & Investment characteristics
Why buy Real Estate?
How big is the UK Real Estate market? - Total size and size of various sub sectors
Key Real Estate Market Locations, Sale Prices and Rents
The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market & How the four markets interact and make money
How to calculate Sale Price and Real Estate Returns
How to read a Real Estate market report
How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?


Afternoon
Who works in Real Estate and what do they do?
Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations & Typical career paths
Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle & The Development lifecycle
Real Estate Companies’ - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity & Related industries
Real Estate Networks
The future of Real Estate


Included in the Course
CPD Accredited Certificate
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Professional Development

 This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. 

An Introduction to Real Estate (Foundational Level)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations.</p><p></p><p></p><p>This course will teach you to use Microsoft Power Platform solutions to simplify, automate, and empower business processes for organizations in the role of a Functional Consultant. A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations. This course may contain a 1-day Applied Workshop. This workshop will allow you to practice your Functional Consultant skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include a Microsoft Dataverse database, Power Apps canvas app, and Power Automate flows.</p><p></p>Prerequisites<p></p><p></p><ul> <li>Experience as an IT professional or student</li> <li>Working knowledge of Microsoft Power Platform and its key components</li> <li>Knowledge of Microsoft Dataverse (or general data modeling) and security concepts</li></ul><p></p><p></p></div><div id="course-pills-2"><h3>1 - Describe the business value of the Microsoft Power Platform</h3> <ul> <li>Explore Microsoft Power Platform</li> <li>Describe the business value of the Power Platform</li> <li>Explore connectors and Microsoft Dataverse</li> <li>Describe how Power Platform works with Microsoft 365 apps and services</li> <li>Explore how Power Platform works with Microsoft Teams</li> <li>Describe how Power Platform works  with Microsoft Dynamics 365 apps</li> <li>Describe how Power Platform solutions consume Microsoft Azure services </li> <li>Explore how Microsoft Power Platform apps work together </li> <li>Use Artificial Intelligence to increase productivity</li> </ul> <h3>2 - Core components of Power Pages</h3> <ul> <li>Get started with Power Pages</li> <li>Core tools and components of Power Pages</li> <li>Overview of Power Pages security</li> <li>Overview of Power Pages extensibility</li> </ul> <h3>3 - Explore Power Pages templates</h3> <ul> <li>Site design templates</li> <li>Scenario-based templates</li> <li>Dynamics 365 Power Pages site templates</li> </ul> <h3>4 - Explore Power Pages design studio</h3> <ul> <li>Work with pages</li> <li>Page components</li> <li>Site styling and templates</li> </ul> <h3>5 - Explore Power Pages design studio data and security features</h3> <ul> <li>Data workspace in Power Pages design studio</li> <li>Power Pages security features</li> </ul> <h3>6 - Introduction to Power Pages administration</h3> <ul> <li>Power Pages administrative tools</li> <li>Set up workspace in Power Pages design studio</li> </ul> <h3>7 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>8 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>9 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>10 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>11 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>12 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>13 - Create and manage workspaces in Power BI</h3> <ul> <li>Distribute a report or dashboard</li> <li>Monitor usage and performance</li> <li>Recommend a development life cycle strategy</li> <li>Troubleshoot data by viewing its lineage</li> <li>Configure data protection</li> </ul> <h3>14 - Manage semantic models in Power BI</h3> <ul> <li>Use a Power BI gateway to connect to on-premises data sources</li> <li>Configure a semantic model scheduled refresh</li> <li>Configure incremental refresh settings</li> <li>Manage and promote semantic models</li> <li>Troubleshoot service connectivity</li> <li>Boost performance with query caching (Premium)</li> </ul> <h3>15 - Create dashboards in Power BI</h3> <ul> <li>Configure data alerts</li> <li>Explore data by asking questions</li> <li>Review Quick insights</li> <li>Add a dashboard theme</li> <li>Pin a live report page to a dashboard</li> <li>Configure a real-time dashboard</li> <li>Set mobile view</li> </ul> <h3>16 - Implement row-level security</h3> <ul> <li>Configure row-level security with the static method</li> <li>Configure row-level security with the dynamic method</li> </ul> <h3>17 - Create tables in Dataverse</h3> <ul> <li>Table characteristics</li> <li>Table relationships</li> <li>Dataverse logic and security</li> <li>Dataverse auditing</li> <li>Dual-write vs. virtual tables</li> </ul> <h3>18 - Manage tables in Dataverse</h3> <ul> <li>Identify tables and table types in Dataverse</li> <li>Create a custom table</li> <li>Enable attachments within a table</li> <li>Licensing requirements for each table type</li> </ul> <h3>19 - Create and manage columns within a table in Dataverse</h3> <ul> <li>Define columns in Microsoft Dataverse</li> <li>Column types in Microsoft Dataverse</li> <li>Add a column to a table</li> <li>Create a primary name column</li> <li>Restrictions that apply to columns in a table</li> <li>Create an auto numbering column</li> <li>Create an alternate key</li> </ul> <h3>20 - Create a relationship between tables in Dataverse</h3> <ul> <li>Relate one or more tables - Introduction</li> <li>Relationship types that are available in Microsoft Dataverse</li> <li>Create a one-to-many relationship between tables</li> <li>Create a many-to-many relationship between tables</li> <li>Edit or delete relationships</li> </ul> <h3>21 - Working with choices in Dataverse</h3> <ul> <li>Define choice column</li> <li>Standard choices column</li> </ul> <h3>22 - Get started with security roles in Dataverse</h3> <ul> <li>Understand environment roles</li> <li>Adding or disabling an environment user</li> <li>Understand security concepts in Dataverse</li> <li>Understand user security roles and security role defaults</li> <li>Check the roles that a user belongs to</li> <li>Configure Dataverse teams for security</li> <li>Configure Dataverse group teams for security</li> </ul> <h3>23 - Use administration options for Dataverse</h3> <ul> <li>Use Microsoft Power Platform Admin Center portal</li> <li>Tenant storage capacity</li> <li>Advanced Customization options in Power Apps Portal</li> <li>Enable and disable auditing</li> </ul> <h3>24 - Manage Dynamics 365 model-driven app settings and security</h3> <ul> <li>Configure role-based security</li> <li>Manage teams and business units</li> <li>Explore settings and customizations</li> </ul> <h3>25 - Introduction to Microsoft Power Platform security and governance</h3> <ul> <li>Identify Microsoft Power Platform environments</li> <li>Data Loss Prevention policies</li> <li>Microsoft Power Platform Center of Excellence Starter Kit</li> </ul> <h3>26 - Get started with model-driven apps in Power Apps</h3> <ul> <li>Introducing model-driven apps</li> <li>Components of model-driven apps</li> <li>Design model-driven apps</li> <li>Incorporate business process flows</li> </ul> <h3>27 - Configure forms, charts, and dashboards in model-driven apps</h3> <ul> <li>Forms overview</li> <li>Form elements</li> <li>Configure multiple forms</li> <li>Use specialized form components</li> <li>Configure views overview</li> <li>Configure grids</li> <li>Create and edit views</li> <li>Configure charts overview</li> <li>Dashboards overview</li> <li>Use interactive streams and tiles</li> </ul> <h3>28 - Get started with Power Apps canvas apps</h3> <ul> <li>Power Apps building blocks</li> <li>Ways to build Power Apps</li> <li>Power Apps related technologies</li> <li>Additional Power Apps related technologies</li> <li>Designing a Power Apps app</li> </ul> <h3>29 - Connect to other data in a Power Apps canvas app</h3> <ul> <li>Overview of the different data sources</li> <li>Work with action-based data sources</li> <li>Power Automate is a companion to Power Apps</li> </ul> <h3>30 - How to build the UI in a canvas app in Power Apps</h3> <ul> <li>Use themes to quickly change the appearance of your app</li> <li>Branding a control</li> <li>Icons</li> <li>Images</li> <li>Personalization</li> <li>Using the tablet or phone form factors</li> </ul> <h3>31 - Manage apps in Power Apps</h3> <ul> <li>Power Apps review</li> </ul> <h3>32 - Build your first app with Power Apps and Dataverse for Teams</h3> <ul> <li>Create your first app with the hero template</li> <li>Customize your app with Power Apps Studio</li> <li>Publish your app</li> <li>Install template apps</li> </ul> <h3>33 - Access Dataverse in Power Pages websites</h3> <ul> <li>Use lists to display multiple Dataverse records</li> <li>Use forms to interact with Dataverse data</li> </ul> <h3>34 - Authentication and user management in Power Pages</h3> <ul> <li>Power Pages authentication settings</li> <li>User registration in Power Pages</li> <li>Authentication management for Power Pages users</li> <li>Power Pages authentication providers</li> </ul> <h3>35 - Power Pages maintenance and troubleshooting</h3> <ul> <li>Power Pages website maintenance</li> <li>Power Pages website troubleshooting</li> </ul> <h3>36 - Define and create business rules in Dataverse</h3> <ul> <li>Define business rules - Introduction</li> <li>Define the components of a business rule</li> <li>Create a business rule</li> </ul> <h3>37 - Get started with Power Automate</h3> <ul> <li>Introducing Power Automate</li> <li>Troubleshoot flows</li> </ul> <h3>38 - Use the Admin center to manage environments and data policies in Power Automate</h3> <ul> <li>Administer flows</li> <li>Export and import flows</li> <li>Learn how to distribute button flows</li> </ul> <h3>39 - Use Dataverse triggers and actions in Power Automate</h3> <ul> <li>Dataverse triggers</li> <li>Query data</li> <li>Create, update, delete, and relate actions</li> </ul> <h3>40 - Extend Dataverse with Power Automate</h3> <ul> <li>Set up a flow and configure its trigger</li> <li>Email Dataverse record</li> <li>Add to-do items</li> <li>Test and run your flow</li> </ul> <h3>41 - Introduction to expressions in Power Automate</h3> <ul> <li>Get started with expressions</li> <li>Notes make things easier</li> <li>Types of functions</li> <li>Write complex expressions</li> </ul> <h3>42 - Build your first Power Automate for desktop flow</h3> <ul> <li>Set up the environment</li> <li>Explore Power Automate for desktop</li> <li>Create your first Power Automate for desktop flow</li> <li>Record Power Automate for desktop actions</li> <li>Edit and test recorded actions</li> </ul> <h3>43 - Run a Power Automate for desktop flow in unattended mode</h3> <ul> <li>Set up an unattended desktop flow</li> <li>Create a new cloud flow that calls an existing flow in unattended mode</li> <li>Perform a test run</li> <li>Best practices</li> </ul> <h3>44 - Optimize your business process with process advisor</h3> <ul> <li>Get familiar with process advisor</li> <li>Create your first recording</li> <li>Edit recordings and group actions</li> <li>Analyze recordings and interpret results</li> <li>Automation recommendations</li> </ul> <h3>45 - Get started with Microsoft Copilot Studio bots</h3> <ul> <li>Get started working with environments</li> <li>Create bots and work with the Microsoft Copilot Studio interface</li> <li>Create topics</li> <li>Test bots</li> <li>Publish bots and analyze performance</li> </ul> <h3>46 - Enhance Microsoft Copilot Studio bots</h3> <ul> <li>Use Power Automate to add actions</li> <li>Transfer conversations to agents by using Omnichannel for Customer Service</li> <li>Create topics for existing support content</li> <li>Analyze bot performance</li> </ul> <h3>47 - Manage topics in Microsoft Copilot Studio</h3> <ul> <li>Work with bot topics</li> <li>Branch a topic</li> <li>Create topics for existing support content</li> <li>Work with system fallback topics</li> <li>Manage topics</li> </ul> <h3>48 - Manage Power Virtual Agents</h3> <ul> <li>Environments in Microsoft Copilot Studio</li> <li>Bot topics permissions</li> <li>Bot entities and flow permissions</li> <li>Monitor and diagnose</li> <li>Administer and manage</li> <li>Export and import bots</li> <li>Authentication</li> </ul> <h3>49 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>50 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>51 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>52 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>53 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>54 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>55 - Manage solutions in Power Apps and Power Automate</h3> <ul> <li>Add and remove apps, flows, and entities in a solution</li> <li>Edit a solution-aware app, flow, and table</li> <li>Build and deploy a complex solution with flows, apps, and entities</li> <li>Automate solution management</li> </ul> <h3>56 - Load/export data and create data views in Dataverse</h3> <ul> <li>View data in a table</li> <li>Create or edit views of data in a table</li> <li>Load data into a table</li> <li>Export data from a table</li> <li>Add, update, or delete data in a table by using Excel</li> <li>Import data using Power Query</li> <li>Generate a new dataflow from an Excel Template</li> <li>Dataflow and Azure integration</li> </ul> <h3>57 - Get started with AI Builder</h3> <ul> <li>Choose an AI capability</li> <li>Create your first model</li> <li>Ways to use your models</li> </ul> <h3>58 - Manage models in AI Builder</h3> <ul> <li>Model lifecycle</li> <li>Manage model versions</li> <li>Share your models</li> </ul> <h3>59 - Use AI Builder in Power Automate</h3> <ul> <li>AI Builder in Power Automate saves time</li> <li>Advanced usage of AI Builder in Power Automate</li> </ul> <h3>60 - Functional Consultant skills</h3> <ul> <li>Create entity relationship diagrams</li> <li>Create and document mock-ups</li> <li>Document functional requirements and artifacts</li> <li>Complete fit-gap analysis</li> <li>Discuss stakeholder management responsibilities</li> <li>Understand industry accelerators</li> <li>Define Application Lifecycle Management</li> <li>Participate in testing</li> <li>Evaluate options</li> <li>Define connectors</li> <li>Understand Power Apps component framework</li> </ul> <h3>61 - Solution Architect series: Plan application lifecycle management for Power Platform</h3> <ul> <li>Key considerations for ALM</li> <li>Solutions</li> <li>Configuration and reference data</li> <li>Release process</li> <li>ALM with Azure DevOps</li> </ul></div>

Nexus Human

Microsoft Power Apps

Power Apps

Microsoft Power BI

Microsoft Power Platform

Microsoft AZ-104

Microsoft AZ-303

PL-200T00 Microsoft Power Platform Functional Consultant

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p></p><p><span>People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level.</span></p><p></p>Overview<p></p><p><span>Describe the customer engagement apps and what they have in common</span></p><br /><p><span>Describe the standard marketing processes and how Dynamics 365 Marketing addresses them</span></p><br /><p><span>Describe Dynamics 365 Marketing features and capabilities</span></p><br /><p><span>Describe additional marketing apps</span></p><br /><p><span>Describe the standard sales processes and how Dynamics 365 Sales addresses them</span></p><br /><p><span>Describe Dynamics 365 Sales capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them</span></p><br /><p><span>Describe Dynamics Customer Service capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard field service business processes and how Dynamics 365 Field Service addresses</span></p><br /><p><span>Describe how to generate Work Orders</span></p><br /><p><span>Describe the scheduling capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the inventory management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the asset management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations</span></p><br /><p><span>Describe the sales capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the project management capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the resource utilization capabilities of Dynamics 365 Project Operations</span></p><p></p><p>This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.</p></div><div id="course-pills-2"><h4>Learn the Fundamentals of Dynamics 365 Marketing</h4><ul><li>Get introduced to the Dynamics 365 customer engagement apps</li><li>Examine Dynamics 365 Marketing</li><li>Describe Dynamics 365 Marketing capabilities</li><li>Review Additional Marketing Apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Sales</h4><ul><li>Explore Dynamics 365 Sales</li><li>Manage the sales lifecycle with Dynamics 365 Sales</li><li>Review additional sales apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Customer Service</h4><ul><li>Examine Dynamics 365 Customer Service</li><li>Describe Dynamics Customer Service capabilities</li><li>Review additional customer service apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Field Service</h4><ul><li>Examine Dynamics Field Service</li><li>Generate Work Orders in Dynamics 365 Field Service</li><li>Describe the scheduling capabilities of Dynamics 365 Field Service</li><li>Examine the inventory management capabilities of Dynamics 365 Field Service</li><li>Review the asset management capabilities of Dynamics 365 Field Service</li></ul><h4>Learn the Fundamentals of Dynamics 365 Project Operations (CRM)</h4><ul><li>Examine Dynamics 365 Project Operations</li><li>Describe the sales capabilities of Dynamics 365 Project Operations</li><li>Plan projects with Dynamics 365 Project Operations</li><li>Review the resource utilization capabilities of Dynamics 365 Project Operations</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft 365

Microsoft AZ-900

Microsoft AZ-700

Microsoft Dynamics

MB-910T00 Microsoft Certified: Dynamics 365 Fundamentals (CRM)

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course.</p>Overview<p>Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations</p><p></p><p>This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Customer Service - A Baseline</h3> <ul> <li>Recognizing Your Customers</li> <li>Understanding Your Role in Customer Service</li> </ul> <h3>2. Developing A Customer Service Mind-Set</h3> <ul> <li>Leveraging Your First Impression</li> <li>Feeling Positively About Customers</li> <li>Mastering Moods and Emotions</li> </ul> <h3>3. Identifying Customer Needs</h3> <ul> <li>Understanding the Customer\'s Situation</li> <li>Avoiding Assumption and Prejudgment</li> <li>Meeting Basic Needs</li> <li>Seeking to Exceeding Expectations</li> <li>Building Repeat Relationships</li> </ul> <h3>4. Connecting with the Customer</h3> <ul> <li>Achieving Authenticity through Body Language</li> <li>Responding Effectively to Problems</li> <li>Mastering Online Etiquette</li> <li>Seeking Customer Feedback</li> </ul> <h3>5. Dealing with Difficult Situations</h3> <ul> <li>Effectively Addressing Complaints</li> <li>De-escalating Anger</li> <li>Establishing Common Ground</li> <li>Remaining Calm, Respectful and Objective</li> </ul> <h3>6. Effectively Addressing Complaints</h3> <ul> <li>Creating a Memorable Customer Experience</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Service Design Courses (SDC)

Providing Outstanding Customer Service

<h4>Overview</h4>
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							</p><p>Many hospitals and clinics will use a smile, âcustomer serviceâ and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need.</p>

<p>At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.</p>
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