45711 Courses in Nottingham delivered Online

Duration 5 Days 30 CPD hours This course is intended for Students in this course are interested in Azure development or in passing the Microsoft Azure Developer Associate certification exam. This course teaches developers how to create end-to-end solutions in Microsoft Azure. Students will learn how to implement Azure compute solutions, create Azure Functions, implement and manage web apps, develop solutions utilizing Azure storage, implement authentication and authorization, and secure their solutions by using KeyVault and Managed Identities. Students will also learn how to connect to and consume Azure services and third-party services, and include event- and message-based models in their solutions. The course also covers monitoring, troubleshooting, and optimizing Azure solutions. Prerequisites To be successful in this course, learners should have the following: Hands-on experience with Azure IaaS and PaaS solutions, and the Azure Portal. Experience writing in an Azure supported language at the intermediate level. (C#, JavaScript, Python, or Java) Ability to write code to connect and perform operations on, a SQL or NoSQL database product. (SQL Server, Oracle, MongoDB, Cassandra or similar) Experience writing code to handle authentication, authorization, and other security principles at the intermediate level. A general understanding of HTML, the HTTP protocol and REST API interfaces. 1 - EXPLORE AZURE APP SERVICE * Examine Azure App Service * Examine Azure App Service plans * Deploy to App Service * Explore authentication and authorization in App Service * Discover App Service networking features 2 - CONFIGURE WEB APP SETTINGS * Configure application settings * Configure general settings * Configure path mappings * Enable diagnostic logging * Configure security certificates 3 - SCALE APPS IN AZURE APP SERVICE * Examine autoscale factors * Identify autoscale factors * Enable autoscale in App Service * Explore autoscale best practices 4 - EXPLORE AZURE APP SERVICE DEPLOYMENT SLOTS * Explore staging environments * Examine slot swapping * Swap deployment slots * Route traffic in App Service 5 - EXPLORE AZURE FUNCTIONS * Discover Azure Functions * Compare Azure Functions hosting options * Scale Azure Functions 6 - DEVELOP AZURE FUNCTIONS * Explore Azure Functions development * Create triggers and bindings * Connect functions to Azure services 7 - EXPLORE AZURE BLOB STORAGE * Explore Azure Blob storage * Discover Azure Blob storage resource types * Explore Azure Storage security features * Discover static website hosting in Azure Storage 8 - MANAGE THE AZURE BLOB STORAGE LIFECYCLE * Explore the Azure Blob storage lifecycle * Discover Blob storage lifecycle policies * Implement Blob storage lifecycle policies * Rehydrate blob data from the archive tier 9 - WORK WITH AZURE BLOB STORAGE * Explore Azure Blob storage client library * Create a client object * Manage container properties and metadata by using .NET * Set and retrieve properties and metadata for blob resources by using REST 10 - EXPLORE AZURE COSMOS DB * Identify key benefits of Azure Cosmos DB * Explore the resource hierarchy * Explore consistency levels * Choose the right consistency level * Explore supported APIs * Discover request units 11 - WORK WITH AZURE COSMOS DB * Explore Microsoft .NET SDK v3 for Azure Cosmos DB * Create stored procedures * Create triggers and user-defined functions * Explore change feed in Azure Cosmos DB 12 - MANAGE CONTAINER IMAGES IN AZURE CONTAINER REGISTRY * Discover the Azure Container Registry * Explore storage capabilities * Build and manage containers with tasks * Explore elements of a Dockerfile 13 - RUN CONTAINER IMAGES IN AZURE CONTAINER INSTANCES * Explore Azure Container Instances * Run containerized tasks with restart policies * Set environment variables in container instances * Mount an Azure file share in Azure Container Instances 14 - IMPLEMENT AZURE CONTAINER APPS * Explore Azure Container Apps * Explore containers in Azure Container Apps * Implement authentication and authorization in Azure Container Apps * Manage revisions and secrets in Azure Container Apps * Explore Dapr integration with Azure Container Apps 15 - EXPLORE THE MICROSOFT IDENTITY PLATFORM * Explore the Microsoft identity platform * Explore service principals * Discover permissions and consent * Discover conditional access 16 - IMPLEMENT AUTHENTICATION BY USING THE MICROSOFT AUTHENTICATION LIBRARY * Explore the Microsoft Authentication Library * Initialize client applications 17 - IMPLEMENT SHARED ACCESS SIGNATURES * Discover shared access signatures * Choose when to use shared access signatures * Explore stored access policies 18 - EXPLORE MICROSOFT GRAPH * Discover Microsoft Graph * Query Microsoft Graph by using REST * Query Microsoft Graph by using SDKs * Apply best practices to Microsoft Graph 19 - IMPLEMENT AZURE KEY VAULT * Explore Azure Key Vault * Discover Azure Key Vault best practices * Authenticate to Azure Key Vault 20 - IMPLEMENT MANAGED IDENTITIES * Explore managed identities * Discover the managed identities authentication flow * Configure managed identities * Acquire an access token 21 - IMPLEMENT AZURE APP CONFIGURATION * Explore the Azure App Configuration service * Create paired keys and values * Manage application features * Secure app configuration data 22 - EXPLORE API MANAGEMENT * Discover the API Management service * Explore API gateways * Explore API Management policies * Create advanced policies * Secure APIs by using subscriptions * Secure APIs by using certificates 23 - EXPLORE AZURE EVENT GRID * Explore Azure Event Grid * Discover event schemas * Explore event delivery durability * Control access to events * Receive events by using webhooks * Filter events 24 - EXPLORE AZURE EVENT HUBS * Discover Azure Event Hubs * Explore Event Hubs Capture * Scale your processing application * Control access to events * Perform common operations with the Event Hubs client library 25 - DISCOVER AZURE MESSAGE QUEUES * Choose a message queue solution * Explore Azure Service Bus * Discover Service Bus queues, topics, and subscriptions * Explore Service Bus message payloads and serialization * Explore Azure Queue Storage * Create and manage Azure Queue Storage and messages by using .NET 26 - MONITOR APP PERFORMANCE * Explore Application Insights * Discover log-based metrics * Instrument an app for monitoring * Select an availability test * Troubleshoot app performance by using Application Map 27 - DEVELOP FOR AZURE CACHE FOR REDIS * Explore Azure Cache for Redis * Configure Azure Cache for Redis * Interact with Azure Cache for Redis by using .NET 28 - DEVELOP FOR STORAGE ON CDNS * Explore Azure Content Delivery Networks * Control cache behavior on Azure Content Delivery Networks * Interact with Azure Content Delivery Networks by using .NET

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is Enterprise Desktop Support Technicians (EDSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations. Overview Important Windows 11 features How these features are used in an Active Directory How to troubleshoot these features This is a 5-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment. 1: INTRODUCING WINDOWS 11 * Overview of Windows 11 * Recommendations for typical troubleshooting procedures * Troubleshooting installation and deployment * Introduction to management and troubleshooting tools 2: ADMINISTERING WINDOWS 11 REMOTELY * Using Windows Admin Center * Using Windows PowerShell * Implementing Remote Management 3: TROUBLESHOOTING STARTUP AND PERFORMING SYSTEM RECOVERY * Recovering Windows 11 * Configuring the Registry * Troubleshooting Windows 11 startup * Implementing and troubleshooting BitLocker * Troubleshooting OS service Issues 4: TROUBLESHOOTING DEVICES AND DEVICE DRIVERS * Overview of hardware troubleshooting * Troubleshooting device drivers 5: CONFIGURING AND TROUBLESHOOTING NETWORK CONNECTIVITY * Configuring network connectivity * Troubleshooting network connectivity * Implementing and troubleshooting name resolution * Implementing and troubleshooting remote access 6: TROUBLESHOOTING GROUP POLICY * Overview of Group Policy * Resolve GPO application issues on client devices 7: CONFIGURING AND TROUBLESHOOTING SECURITY SETTINGS * Implementing network security * Implementing Windows 11 security features * Configuring and troubleshooting user accounts 8: CONFIGURING AND TROUBLESHOOTING USER STATE * Implementing and troubleshooting user state * Implementing and troubleshooting Folder Redirection 9: CONFIGURING AND TROUBLESHOOTING RESOURCE ACCESS * Configuring and troubleshooting file access. * Configuring and troubleshooting shared folders. * Implementing and troubleshooting Work Folders. * Managing and troubleshooting printers. * Recovering files. 10: TROUBLESHOOTING APPS * Troubleshooting desktop apps * Troubleshooting app compatibility * Managing UWP apps 11: MONITORING AND MAINTAINING WINDOWS 11 * Monitoring Windows 11 * Optimizing Windows 11 performance * Managing Windows 11 updates

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 2 220-1102 Certification Exam. Overview Identify, install and configure Windows Operating System features Perform OS installations and upgrades Identify features and tools of macOS Identify features and tools of Linux OS Summarize security measures and protocols Configure SOHO network security Manage security settings Troubleshoot Windows OS problems Explain change-management best practices Implement workstation backup and recover methods Identify the basics of scripting CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. This course follows after the A+ Part 1 course and prepares you for the A+ Core 2 exam 220-1101. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. LESSON 1: CONFIGURING WINDOWS * Topic 1A: Configure Windows User Settings * Topic 1B: Configure Windows System Settings LESSON 2: MANAGING WINDOWS * Topic 2A: Use Management Consoles * Topic 2B: Use Performance and Troubleshooting Tools * Topic 2C: Use Command-line Tools LESSON 3: IDENTIFYING OS TYPES AND FEATURES * Topic 3A: Explain OS Types * Topic 3B: Compare Windows Editions LESSON 4: SUPPORTING WINDOWS * Topic 4A: Perform OS Installations and Upgrades * Topic 4B: Install and Configure Application * Topic 4C: Troubleshoot Windows OS Problems LESSON 5: MANAGING WINDOWS NETWORKING * Topic 5A: Manage Windows Networking * Topic 5B: Troubleshoot Windows Networking * Topic 5C: Configure Windows Security Settings * Topic 5D: Manage Windows Shares LESSON 6: MANAGING LINUX AND MACOS * Topic 6A: Identify Features of Linux * Topic 6B: Identify Features of macOS LESSON 7: CONFIGURING SOHO NETWORK SECURITY * Topic 7A: Explain Attacks, Threats, and Vulnerabilities * Topic 7B: Compare Wireless Security Protocols * Topic 7C: Configure SOHO Router Security * Topic 7D: Summarize Security Measures LESSON 8: MANAGING SECURITY SETTINGS * Topic 8A: Configure Workstation Security * Topic 8B: Configure Browser Security * Topic 8C: Troubleshoot Workstation Security Issues LESSON 9: SUPPORTING MOBILE SOFTWARE * Topic 9A: Configure Mobile OS Security * Topic 9B: Troubleshoot Mobile OS and App Software * Topic 9C: Troubleshoot Mobile OS and App Security LESSON 10: USING SUPPORT AND SCRIPTING TOOLS * Topic 10A: Use Remote Access Technologies * Topic 10B: Implement Backup and Recovery * Topic 10C: Explain Data Handling Best Practices * Topic 10D: Identify Basics of Scripting LESSON 11: IMPLEMENTING OPERATIONAL PROCEDURES * Topic 11A: Implement Best Practice Documentation * Topic 11B: Use Proper Communication Techniques * Topic 11C: Use Common Safety and Environmental Procedures

Duration 5 Days 30 CPD hours This course is intended for This course is designed primarily for cybersecurity practitioners who perform job functions related to protecting information systems by ensuring their availability, integrity, authentication, confidentiality, and non-repudiation. This course focuses on the knowledge, ability, and skills necessary to provide for the defense of those information systems in a cybersecurity context, including protection, detection, analysis, investigation, and response processes. In addition, the course ensures that all members of an IT team?everyone from help desk staff to the Chief Information Officer?understand their role in these security processes. Overview In this course, you will assess and respond to security threats and operate a systems and network security analysis platform. You will: - Assess information security risk in computing and network environments. - Analyze reconnaissance threats to computing and network environments. - Analyze attacks on computing and network environments. - Analyze post-attack techniques on computing and network environments. - Implement a vulnerability management program. - Collect cybersecurity intelligence. - Analyze data collected from security and event logs. - Perform active analysis on assets and networks. - Respond to cybersecurity incidents. - Investigate cybersecurity incidents. - Address security issues with the organization's technology architecture. The course introduces tools and tactics to manage cybersecurity risks, identify various types of common threats, evaluate the organization's security, collect and analyze cybersecurity intelligence, and handle incidents as they occur. 1 - ASSESSING INFORMATION SECURITY RISK * Identify the Importance of Risk Management * Assess Risk * Mitigate Risk * Integrate Documentation into Risk Management 2 - ANALYZING RECONNAISSANCE THREATS TO COMPUTING AND NETWORK ENVIRONMENTS * Assess the Impact of Reconnaissance Incidents * Assess the Impact of Social Engineering 3 - ANALYZING ATTACKS ON COMPUTING AND NETWORK ENVIRONMENTS * Assess the Impact of System Hacking Attacks * Assess the Impact of Web-Based Attacks * Assess the Impact of Malware * Assess the Impact of Hijacking and Impersonation Attacks * Assess the Impact of DoS Incidents * Assess the Impact of Threats to Mobile Security * Assess the Impact of Threats to Cloud Security 4 - ANALYZING POST-ATTACK TECHNIQUES * Assess Command and Control Techniques * Assess Persistence Techniques * Assess Lateral Movement and Pivoting Techniques * Assess Data Exfiltration Techniques * Assess Anti-Forensics Techniques 5 - MANAGING VULNERABILITIES IN THE ORGANIZATION * Implement a Vulnerability Management Plan * Assess Common Vulnerabilities * Conduct Vulnerability Scans * Conduct Penetration Tests on Network Assets 6 - COLLECTING CYBERSECURITY INTELLIGENCE * Deploy a Security Intelligence Collection and Analysis Platform * Collect Data from Network-Based Intelligence Sources * Collect Data from Host-Based Intelligence Sources 7 - ANALYZING LOG DATA * Use Common Tools to Analyze Logs * Use SIEM Tools for Analysis 8 - PERFORMING ACTIVE ASSET AND NETWORK ANALYSIS * Analyze Incidents with Windows-Based Tools * Analyze Incidents with Linux-Based Tools * Analyze Malware * Analyze Indicators of Compromise 9 - RESPONDING TO CYBERSECURITY INCIDENTS * Deploy an Incident Handling and Response Architecture * Mitigate Incidents * Prepare for Forensic Investigation as a CSIRT 10 - INVESTIGATING CYBERSECURITY INCIDENTS * Apply a Forensic Investigation Plan * Securely Collect and Analyze Electronic Evidence * Follow Up on the Results of an Investigation 11 - ADDRESSING SECURITY ARCHITECTURE ISSUES * Remediate Identity and Access Management Issues * Implement Security During the SDLC ADDITIONAL COURSE DETAILS: Nexus Humans CompTIA Cybersecurity Analyst Certification (CySA Plus) (Exam CS0-003) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Cybersecurity Analyst Certification (CySA Plus) (Exam CS0-003) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for IT professionals whose primary job responsibility is the management of servers and other devices running the Linux operating system. A typical student in this course should have at least nine months of hands-on Linux experience and at least one and a half years of IT experience in other computing environments. The target student should wish to expand their skillset to support their career in Linux system administration and operation. This course is also designed for students who are seeking the CompTIA Linux+ certification and who want to prepare for Exam XK0-005. The Linux+ certification can validate the student's understanding and skill in configuring, monitoring, and supporting Linux systems. Overview In this course, you will configure, operate, and troubleshoot Linux systems. You will: - Perform basic Linux tasks. - Manage users and groups. - Manage permissions and ownership. - Manage storage. - Manage files and directories. - Manage kernel modules. - Manage the Linux boot process. - Manage system components. - Manage devices. - Manage networking. - Manage packages and software. - Secure Linux systems. - Write and execute Bash shell scripts. - Automate tasks. - Plan and perform a Linux installation. The Official CompTIA© Linux+© courseware builds on your existing experience with systems operations and administration to provide you with the knowledge and skills required to configure, manage, operate, and troubleshoot a Linux environment by using security best practices, scripting, and automation. This course will also prepare you for the Exam XKO-005. 1 - PERFORMING BASIC LINUX TASKS * Identify the History and Development of Linux * Enter Shell Commands * Get Help Using Linux 2 - MANAGING USERS AND GROUPS * Assume Superuser Privileges * Create, Modify, and Delete Users * Create, Modify, and Delete Groups * Query Users and Groups * Configure Account Profiles 3 - MANAGING PERMISSIONS AND OWNERSHIP * Modify File and Directory Permissions * Modify File and Directory Ownership * Configure Special Permissions and Attributes * Troubleshoot Permissions Issues 4 - MANAGING STORAGE * Create Partitions * Manage Logical Volumes * Mount File Systems * Manage File Systems * Navigate the Linux Directory Structure * Troubleshoot Storage Issues 5 - MANAGING FILES AND DIRECTORIES * Create and Edit Text Files * Search for Files * Perform Operations on Files and Directories * Process Text Files * Manipulate File Output 6 - MANAGING KERNEL MODULES * Explore the Linux Kernel * Install and Configure Kernel Modules * Monitor Kernel Modules 7 - MANAGING THE LINUX BOOT PROCESS * Configure Linux Boot Components * Configure GRUB 2 8 - MANAGING SYSTEM COMPONENTS * Configure Localization Options * Configure GUIs * Manage Services * Troubleshoot Process Issues * Troubleshoot CPU and Memory Issues 9 - MANAGING DEVICES * Identify the Types of Linux Devices * Configure Devices * Monitor Devices * Troubleshoot Hardware Issues 10 - MANAGING NETWORKING * Identify TCP/IP Fundamentals * Identify Linux Server Roles * Connect to a Network * Configure DHCP and DNS Client Services * Configure Cloud and Virtualization Technologies * Troubleshoot Networking Issues 11 - MANAGING PACKAGES AND SOFTWARE * Identify Package Managers * Manage RPM Packages with YUM * Manage Debian Packages with APT * Configure Repositories * Acquire Software * Build Software from Source Code * Troubleshoot Software Dependency Issues 12 - SECURING LINUX SYSTEMS * Implement Cybersecurity Best Practices * Implement Identity and Access Management Methods * Configure SELinux or AppArmor * Configure Firewalls * Implement Logging Services * Back Up, Restore, and Verify Data 13 - WORKING WITH BASH SCRIPTS * Customize the Bash Shell Environment * Identify Scripting and Programming Fundamentals * Write and Execute a Simple Bash Script * Incorporate Control Statements in Bash Scripts 14 - AUTOMATING TASKS * Schedule Jobs * Implement Version Control Using Git * Identify Orchestration Concepts 15 - INSTALLING LINUX * Prepare for Linux Installation * Perform the Installation ADDITIONAL COURSE DETAILS: Nexus Humans CompTIA Linux Plus Certification (Exam XK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Linux Plus Certification (Exam XK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. HOW CUSTOMER JOURNEYS ARE DESIGNED * Understand the concept of the customer journey * Understand the ways of designing and improving customer journeys * HOW TO TARGET MARKETS AND STAKEHOLDERS * Understand the characteristics of markets * Understand marketing activities and techniques * Know how to describe customer needs and internal and external factors that affect these * Know how to identify service providers and explain their value propositions * HOW TO FOSTER STAKEHOLDER RELATIONSHIPS * Understand the concepts mutual readiness and maturity * Understand the different supplier and partner relationship types, and how these are managed * Know how to develop customer relationships * Know how to analyze customer needs * Know how to use communication and collaboration activities and techniques * Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships * Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management * HOW TO SHAPE DEMAND AND DEFINE SERVICE OFFERINGS * Understand methods for designing digital service experiences based on value driven, data driven and user centered service design * Understand approaches for selling and obtaining service offerings * Know how to capture, influence and manage demand and opportunities * Know how to collect, specify and prioritize requirements from a diverse range of stakeholders * Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design * HOW TO ALIGN EXPECTATIONS AND AGREE DETAILS OF SERVICES * Know how to plan for value co-creation * Know how to negotiate and agree service utility, warranty and experience * Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management HOW TO ONBOARD AND OFFBOARD CUSTOMERS AND USERS * Understand key transition, onboarding and offboarding activities * Understand the ways of relating with users and fostering user relationships * Understand how users are authorized and entitled to services * Understand different approaches to mutual elevation of customer, user and service provider capabilities * Know how to prepare onboarding and offboarding plans * Know how to develop user engagement and delivery channels * Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services * Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement HOW TO ACT TOGETHER TO ENSURE CONTINUAL VALUE CO-CREATION * Understand how users can request services * Understand methods for triaging of user requests * Understand the concept of user communities * Understand methods for encouraging and managing customer and user feedback * Know how to foster a service mindset (attitude, behavior and culture) * Know how to use different approaches to provision of user services * Know how to seize and deal with customer and user ?moments of truth? * Know how the ?Service request management? practice can be applied to enable and contribute to service usage HOW TO REALIZE AND VALIDATE SERVICE VALUE * Understand methods for measuring service usage and customer and user experience and satisfaction * Understand charging mechanisms * Know how to assess service value realization * Know how to prepare to evaluate and improve the customer journey * Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization * ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. ADDITIONAL COURSE DETAILS: Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for The audience for this course is data professionals managing data and databases who want to learn about administering the data platform technologies that are available on Microsoft Azure. This course is also valuable for data architects and application developers who need to understand what technologies are available for the data platform with Azure and how to work with those technologies through applications. This course provides students with the knowledge and skills to administer a SQL Server database infrastructure for cloud, on-premises and hybrid relational databases and who work with the Microsoft PaaS relational database offerings. Additionally, it will be of use to individuals who develop applications that deliver content from SQL-based relational databases. Prerequisites In addition to their professional experience, students who take this training should have technical knowledge equivalent to the following courses: AZ-900T00 Microsoft Azure Fundamentals DP-900T00 Microsoft Azure Data Fundamentals 1 - PREPARE TO MAINTAIN SQL DATABASES ON AZURE * Describe Microsoft Intelligent Data Platform roles * Understand SQL Server in an Azure virtual machine * Design Azure SQL Database for cloud-native applications * Explore Azure SQL Database Managed Instance 2 - DEPLOY IAAS SOLUTIONS WITH AZURE SQL * Explain IaaS options to deploy SQL Server in Azure * Understand hybrid scenarios * Explore performance and security * Explain high availability and disaster recovery options 3 - DEPLOY PAAS SOLUTIONS WITH AZURE SQL * Explain PaaS options for deploying SQL Server in Azure * Explore single SQL database * Deploy SQL database elastic pool * Understand SQL database hyperscale * Examine SQL managed instance * Describe SQL Edge 4 - EVALUATE STRATEGIES FOR MIGRATING TO AZURE SQL * Understand compatibility level * Understand Azure preview features * Describe Azure database migration options 5 - MIGRATE SQL WORKLOADS TO AZURE SQL DATABASES * Choose the right SQL Server Instance option in Azure * Migrate SQL Server to Azure SQL Database offline * Migrate SQL Server to Azure SQL Database online * Load and move data to Azure SQL Database 6 - MIGRATE SQL WORKLOADS TO AZURE MANAGED INSTANCES * Evaluate migration scenarios to SQL Database Managed Instance * Migrate to SQL Database Managed Instance * Load and Move data to SQL Database Managed Instance 7 - CONFIGURE DATABASE AUTHENTICATION AND AUTHORIZATION * Describe Active Directory and Azure Active Directory * Describe authentication and identities * Describe Security Principals * Describe database and object permissions * Identify authentication and authorization failures 8 - PROTECT DATA IN-TRANSIT AND AT REST * Explore Transparent Data Encryption * Configure server and database firewall rules * Explain object encryption and secure enclaves * Enable encrypted connections * Describe SQL injection * Understand Azure Key Vault 9 - IMPLEMENT COMPLIANCE CONTROLS FOR SENSITIVE DATA * Explore data classification * Explore server and database audit * Implement Dynamic Data Masking * Implement Row Level security * Understand Microsoft Defender for SQL * Explore Azure SQL Database Ledger * Implement Azure Purview 10 - DESCRIBE PERFORMANCE MONITORING * Describe performance monitoring tools * Describe critical performance metrics * Establish baseline metrics * Explore extended events * Describe Azure SQL Insights * Explore Query Performance Insight 11 - CONFIGURE SQL SERVER RESOURCES FOR OPTIMAL PERFORMANCE * Explain how to optimize Azure storage for SQL Server virtual machines * Describe virtual machine resizing * Optimize database storage * Control SQL Server resources 12 - CONFIGURE DATABASES FOR OPTIMAL PERFORMANCE * Explore database maintenance checks * Describe database scoped configuration options * Describe automatic tuning * Describe intelligent query processing 13 - EXPLORE QUERY PERFORMANCE OPTIMIZATION * Understand query plans * Explain estimated and actual query plans * Describe dynamic management views and functions * Explore Query Store * Identify problematic query plans * Describe blocking and locking 14 - EVALUATE PERFORMANCE IMPROVEMENTS * Describe wait statistics * Tune and maintain indexes * Understand query hints 15 - EXPLORE PERFORMANCE-BASED DESIGN * Describe normalization * Choose appropriate data types * Design indexes 16 - AUTOMATE DEPLOYMENT OF DATABASE RESOURCES * Describe deployment models in Azure * Automate deployment by using Azure Resource Manager templates and Bicep * Automate deployment by using PowerShell * Automate deployment by using Azure CLI 17 - CREATE AND MANAGE SQL AGENT JOBS * Create a SQL Server maintenance plan * Describe task status notifications 18 - MANAGE AZURE PAAS TASKS USING AUTOMATION * Explore Elastic jobs * Understand Azure Automation * Build an automation runbook * Automate database workflows by using Logic Apps * Monitor automated tasks 19 - DESCRIBE HIGH AVAILABILITY AND DISASTER RECOVERY STRATEGIES * Describe recovery time objective and recovery point objective * Explore high availability and disaster recovery options * Describe Azure high availability and disaster recovery features for Azure Virtual Machines * Describe high availability and disaster recovery options for PaaS deployments * Explore an IaaS high availability and disaster recovery solution * Describe hybrid solutions 20 - EXPLORE IAAS AND PAAS SOLUTIONS FOR HIGH AVAILABILITY AND DISASTER RECOVERY * Describe failover clusters in Windows Server * Configure Always-on availability groups * Describe temporal tables in Azure SQL Database * Describe active geo-replication for Azure SQL Database * Explore auto-failover groups for Azure SQL Database and Azure SQL Managed Instance 21 - BACK UP AND RESTORE DATABASES * Back up and restore SQL Server running on Azure virtual machines * Back up a SQL Server virtual machine * Back up and restore a database using Azure SQL Database ADDITIONAL COURSE DETAILS: Nexus Humans DP-300T00: Administering Microsoft Azure SQL Solutions training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DP-300T00: Administering Microsoft Azure SQL Solutions course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for The information protection administrator translates an organization?s risk and compliance requirements into technical implementation. They are responsible for implementing and managing solutions for content classification, data loss prevention (DLP), information protection, data lifecycle management, records management, privacy, risk, and compliance. They also work with other roles that are responsible for governance, data, and security to evaluate and develop policies to address an organization's risk reduction and compliance goals. This role assists workload administrators, business application owners, human resources departments, and legal stakeholders to implement technology solutions that support the necessary policies and controls. Learn how to protect information in your Microsoft 365 deployment. This course focuses on data lifecycle management and information protection and compliance within your organization. The course covers implementation of data loss prevention policies, sensitive information types, sensitivity labels, data retention policies, Microsoft Purview Message Encryption, audit, eDiscovery, and insider risk among other related topics. The course helps learners prepare for the Microsoft Information Protection Administrator exam (SC-400). Prerequisites * Foundational knowledge of Microsoft security and compliance technologies. * Basic knowledge of information protection concepts. * Understanding of cloud computing concepts. * Understanding of Microsoft 365 products and services. 1 - INTRODUCTION TO INFORMATION PROTECTION AND DATA LIFECYCLE MANAGEMENT IN MICROSOFT PURVIEW * Know your data * Protect your data * Prevent data loss * Govern your data 2 - CLASSIFY DATA FOR PROTECTION AND GOVERNANCE * Data classification overview * Classify data using sensitive information types * Classify data using trainable classifiers * Review sensitive information and label usage * Explore labeled and sensitive content * Understand activities related to your data 3 - CREATE AND MANAGE SENSITIVE INFORMATION TYPES * Compare built-in versus custom sensitive information types * Create and manage custom sensitive information types * Describe custom sensitive information types with exact data match * Implement document fingerprinting * Create keyword dictionary 4 - UNDERSTAND MICROSOFT 365 ENCRYPTION * Learn how Microsoft 365 data is encrypted at rest * Understand service encryption in Microsoft Purview * Explore customer key management using Customer Key * Learn how data is encrypted in-transit 5 - DEPLOY MICROSOFT PURVIEW MESSAGE ENCRYPTION * Implement Microsoft Purview Message Encryption * Implement Microsoft Purview Advanced Message Encryption * Use Microsoft Purview Message Encryption templates in mail flow rules 6 - PROTECT INFORMATION IN MICROSOFT PURVIEW * Information protection overview * Configure sensitivity labels * Configure sensitivity label policies * Configure auto-labeling policies * Manage, monitor, and remediate information protection 7 - APPLY AND MANAGE SENSITIVITY LABELS * Apply sensitivity labels to Microsoft Teams, Microsoft 365 groups, and SharePoint sites * Plan on-premises labeling * Configure on-premises labeling for the Unified Labeling Scanner * Apply protections and restrictions to email and files * Monitor label performance using label analytics 8 - PREVENT DATA LOSS IN MICROSOFT PURVIEW * Data loss prevention overview * Identify content to protect * Define policy settings for your DLP policy * Test and create your DLP policy * Prepare Endpoint DLP * Manage DLP alerts in the Microsoft Purview compliance portal * View data loss prevention reports * Implement the Microsoft Purview Extension 9 - CONFIGURE DLP POLICIES FOR MICROSOFT DEFENDER FOR CLOUD APPS AND POWER PLATFORM * Configure data loss prevention policies for Power Platform * Integrate data loss prevention in Microsoft Defender for Cloud Apps * Configure policies in Microsoft Defender for Cloud Apps * Manage data loss prevention violations in Microsoft Defender for Cloud Apps 10 - MANAGE DATA LOSS PREVENTION POLICIES AND REPORTS IN MICROSOFT 365 * Configure data loss prevention for policy precedence * Implement data loss prevention policies in test mode * Explain data loss prevention reporting capabilities * Manage permissions for data loss prevention reports * Manage and respond to data loss prevention policy violations 11 - MANAGE THE DATA LIFECYCLE IN MICROSOFT PURVIEW * Data Lifecycle Management overview * Configure retention policies * Configure retention labels * Configure manual retention label policies * Configure auto-apply retention label policies * Import data for Data Lifecycle Management * Manage, monitor, and remediate Data Lifecycle Management 12 - MANAGE DATA RETENTION IN MICROSOFT 365 WORKLOADS * Explain retention in Exchange Online * Explain retention in SharePoint Online and OneDrive * Explain retention in Microsoft Yammer * Activate archive mailboxes in Microsoft Exchange * Apply mailbox holds in Microsoft Exchange * Recover content in Microsoft Exchange 13 - MANAGE RECORDS IN MICROSOFT PURVIEW * Records management overview * Import a file plan * Configure retention labels * Configure event driven retention * Manage, monitor, and remediate records 14 - EXPLORE COMPLIANCE IN MICROSOFT 365 * Plan for security and compliance in Microsoft 365 * Plan your beginning compliance tasks in Microsoft Purview * Manage your compliance requirements with Compliance Manager * Examine the Compliance Manager dashboard * Analyze the Microsoft Compliance score 15 - SEARCH FOR CONTENT IN THE MICROSOFT PURVIEW COMPLIANCE PORTAL * Explore Microsoft Purview eDiscovery solutions * Create a content search * View the search results and statistics * Export the search results and search report * Configure search permissions filtering * Search for and delete email messages 16 - MANAGE MICROSOFT PURVIEW EDISCOVERY (STANDARD) * Explore Microsoft Purview eDiscovery solutions * Implement Microsoft Purview eDiscovery (Standard) * Create eDiscovery holds * Search for content in a case * Export content from a case * Close, reopen, and delete a case 17 - MANAGE MICROSOFT PURVIEW EDISCOVERY (PREMIUM) * Explore Microsoft Purview eDiscovery (Premium) * Implement Microsoft Purview eDiscovery (Premium) * Create and manage an eDiscovery (Premium) case * Manage custodians and non-custodial data sources * Analyze case content 18 - MANAGE MICROSOFT PURVIEW AUDIT (STANDARD) * Explore Microsoft Purview Audit solutions * Implement Microsoft Purview Audit (Standard) * Search the audit log * Export, configure, and view audit log records * Use audit log searching to investigate common support issues 19 - PREPARE MICROSOFT PURVIEW COMMUNICATION COMPLIANCE * Plan for communication compliance * Identify and resolve communication compliance workflow * Case study--Configure an offensive language policy * Investigate and remediate communication compliance alerts 20 - MANAGE INSIDER RISK IN MICROSOFT PURVIEW * Insider risk management overview * Create and manage insider risk policies * Investigate insider risk alerts * Take action on insider risk alerts through cases * Manage insider risk management forensic evidence * Create insider risk management notice templates 21 - IMPLEMENT MICROSOFT PURVIEW INFORMATION BARRIERS * Explore Microsoft Purview Information Barriers * Configure information barriers in Microsoft Purview * Examine information barriers in Microsoft Teams * Examine information barriers in OneDrive * Examine information barriers in SharePoint 22 - MANAGE REGULATORY AND PRIVACY REQUIREMENTS WITH MICROSOFT PRIVA * Create and manage risk management policies * Investigate and remediate risk management alerts * Create rights requests * Manage data estimate and retrieval for rights requests * Review data from rights requests * Get reports from rights requests 23 - IMPLEMENT PRIVILEGED ACCESS MANAGEMENT * Case study--Implementing privileged access management 24 - MANAGE CUSTOMER LOCKBOX * Manage Customer Lockbox requests

Duration 3 Days 18 CPD hours This course is intended for New managers wanting to become skilled in their management roles will benefit from this course Overview Describe the roles that a manager has in an organization Identify and nurture talent in your team Build a management vision for success Create strategies to motivate and empower your team Combine leadership qualities and influence skills to motivate your team Plan and manage effective meetings In this course, students will learn how to confidently acquire and build these skills through relevant discussions, team and individual activities. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. THE MANAGER\'S ROLE * Distinguishing a Manager\'s Role from Function Understanding Interpersonal, Informational, and Decision Roles 2. BUILDING A SHARED VISION * Defining a Shared Vision Building a Strong Vision Creating and Communicating a Vision Statement Identifying Benefits of Your Vision 3. LEADERSHIP AND INFLUENCE * Identifying the Characteristics and Qualities of a Leader Modeling the Way and Enabling Others to Act Encouraging Your Inner Innovator and Mastering the Art of Persuasion Creating Mutual Respect Effectively Communicating and Reasoning with Others 4. NURTURING TALENT * Calibrating Talent Finding and Nurturing the Attributes that Meet Your Requirements Articulating Culture and Hiring for a Cultural Fit Looking to the Future - Developing and Executing a Plan Succession Planning Creating and Fostering Employee Engagement Coaching, Training, and Development 5. DELEGATION AND EMPOWERMENT * Working with Workgroups and Teams Delegating Progress Tracking and Reviewing Results 6. BUILDING A BETTER MEETING * Planning and Preparing a Meeting Identifying Proper Participants Creating an Agenda Evaluating the Use of Technology ADDITIONAL COURSE DETAILS: Nexus Humans Evolving into the Manager Role training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Evolving into the Manager Role course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for IT professionals who are experienced in general Windows Server and Windows Client administration. Students should have a foundational knowledge of Windows PowerShell, which they can obtain by taking course 10961C: Automating Administration with Windows PowerShell. In addition, this course provides scripting guidance for Microsoft Azure administrators and developers who support development environments and deployment processes. Overview After completing this course, you will be able to: Create advanced functions. Use Microsoft .NET Framework and REST API in Windows PowerShell. Handle script errors. Use XML, JSON, and custom formatted data. Manage Microsoft Azure resources Analyze and debug scripts Understand Windows PowerShell workflow. This course teaches students how to automate administrative tasks using PowerShell. Students will learn crucial scripting skills such as creating advanced functions, writing controller scripts, and handling script errors. Candidates will learn how to use PowerShell when working with Microsoft Azure, SQL Server, Active Directory, IIS, Windows PowerShell Workflow, .NET resources, the REST API and XML, CSV & JSON formatted data files.This course replaces retired Microsoft course 10962. MODULE 1: CREATING ADVANCED FUNCTIONS * Lesson 1: Converting a command into an advanced function * Lesson 2: Creating a script module * Lesson 3: Defining parameter attributes and input validation * Lesson 4: Writing functions that accept pipeline input * Lesson 5: Producing complex pipeline output * Lesson 6: Using comment-based Help * Lesson 7: Using Whatif and Confirm parameters MODULE 2: USING MICROSOFT .NET FRAMEWORK AND REST API IN WINDOWS POWERSHELL * Lesson 1: Using .NET Framework in PowerShell * Lesson 2: Using REST API in PowerShell MODULE 3: WRITING CONTROLLER SCRIPTS * Lesson 1: Understanding controller scripts * Lesson 2: Writing controller scripts with a user interface * Lesson 3: Writing controller scripts that create reports MODULE 4: HANDLING SCRIPT ERRORS * Lesson 1: Understanding error handling * Lesson 2: Handling errors in a script MODULE 5: USING XML, JSON, AND CUSTOM-FORMATTED DATA * Lesson 1: Working with XML formatted data * Lesson 2: Working with JSON formatted data * Lesson 3: Working with custom-formatted data MODULE 6: ENHANCING SERVER MANAGEMENT WITH DESIRED STATE CONFIGURATION AND JUST ENOUGH ADMINISTRATION * Lesson 1: Implementing Desired State Configuration * Lesson 2: Implementing Just Enough Administration MODULE 7: ANALYZING AND DEBUGGING SCRIPTS * Lesson 1: Debugging in Windows PowerShell * Lesson 2: Analyzing and debugging an existing script MODULE 8: UNDERSTANDING WINDOWS POWERSHELL WORKFLOW * Lesson 1: Understanding Windows PowerShell Workflows * Lesson 2: Running Windows PowerShell Workflows