45711 Courses in Nottingham delivered Online

Duration 5 Days 30 CPD hours This course is intended for The Microsoft 365 Endpoint Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in a corporate setting. Their duties include managing identity, access, policies, updates, and apps. They work alongside the M365 Enterprise Administrator to develop and execute a device strategy that aligns with the requirements of a modern organization. Microsoft 365 Endpoint Administrators should be well-versed in M365 workloads and possess extensive skills and experience in deploying, configuring, and maintaining Windows 11 and later, as well as non-Windows devices. Their role emphasizes cloud services over on-premises management technologies. In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Microsoft Entra ID, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data. Prerequisites The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 11 and later, and non-Windows devices. 1 - EXPLORE THE ENTERPRISE DESKTOP * Examine benefits of modern management * Examine the enterprise desktop life-cycle model * Examine planning and purchasing * Examine desktop deployment * Plan an application deployment * Plan for upgrades and retirement 2 - EXPLORE WINDOWS EDITIONS * Examine Windows client editions and capabilities * Select client edition * Examine hardware requirements 3 - UNDERSTAND MICROSOFT ENTRA ID * Examine Microsoft Entra ID * Compare Microsoft Entra ID and Active Directory Domain Services * Examine Microsoft Entra ID as a directory service for cloud apps * Compare Microsoft Entra ID P1 and P2 plans * Examine Microsoft Entra Domain Services 4 - MANAGE MICROSOFT ENTRA IDENTITIES * Examine RBAC and user roles in Microsoft Entra ID * Create and manage users in Microsoft Entra ID * Create and manage groups in Microsoft Entra ID * Manage Microsoft Entra objects with PowerShell * Synchronize objects from AD DS to Microsoft Entra ID 5 - MANAGE DEVICE AUTHENTICATION * Describe Microsoft Entra join * Examine Microsoft Entra join prerequisites limitations and benefits * Join devices to Microsoft Entra ID * Manage devices joined to Microsoft Entra ID 6 - ENROLL DEVICES USING MICROSOFT CONFIGURATION MANAGER * Deploy the Microsoft Configuration Manager client * Monitor the Microsoft Configuration Manager client * Manage the Microsoft Configuration Manager client 7 - ENROLL DEVICES USING MICROSOFT INTUNE * Manage mobile devices with Intune * Enable mobile device management * Explain considerations for device enrollment * Manage corporate enrollment policy * Enroll Windows devices in Intune * Enroll Android devices in Intune * Enroll iOS devices in Intune * Explore device enrollment manager * Monitor device enrollment * Manage devices remotely 8 - EXECUTE DEVICE PROFILES * Explore Intune device profiles * Create device profiles * Create a custom device profile 9 - OVERSEE DEVICE PROFILES * Monitor device profiles in Intune * Manage device sync in Intune * Manage devices in Intune using scripts 10 - MAINTAIN USER PROFILES * Examine user profile * Explore user profile types * Examine options for minimizing user profile size * Deploy and configure folder redirection * Sync user state with Enterprise State Roaming * Configure Enterprise State Roaming in Azure 11 - EXECUTE MOBILE APPLICATION MANAGEMENT * Examine mobile application management * Examine considerations for mobile application management * Prepare line-of-business apps for app protection policies * Implement mobile application management policies in Intune * Manage mobile application management policies in Intune 12 - DEPLOY AND UPDATE APPLICATIONS * Deploy applications with Intune * Add apps to Intune * Manage Win32 apps with Intune * Deploy applications with Configuration Manager * Deploying applications with Group Policy * Assign and publish software * Explore Microsoft Store for Business * Implement Microsoft Store Apps * Update Microsoft Store Apps with Intune * Assign apps to company employees 13 - ADMINISTER ENDPOINT APPLICATIONS * Manage apps with Intune * Manage Apps on non-enrolled devices * Deploy Microsoft 365 Apps with Intune * Additional Microsoft 365 Apps Deployment Tools * Configure Microsoft Edge Internet Explorer mode * App Inventory Review 14 - PROTECT IDENTITIES IN MICROSOFT ENTRA ID * Explore Windows Hello for Business * Deploy Windows Hello * Manage Windows Hello for Business * Explore Microsoft Entra ID Protection * Manage self-service password reset in Microsoft Entra ID * Implement multi-factor authentication 15 - ENABLE ORGANIZATIONAL ACCESS * Enable access to organization resources * Explore VPN types and configuration * Explore Always On VPN * Deploy Always On VPN 16 - IMPLEMENT DEVICE COMPLIANCE * Protect access to resources using Intune * Explore device compliance policy * Deploy a device compliance policy * Explore conditional access * Create conditional access policies 17 - GENERATE INVENTORY AND COMPLIANCE REPORTS * Report enrolled devices inventory in Intune * Monitor and report device compliance * Build custom Intune inventory reports * Access Intune using Microsoft Graph API 18 - DEPLOY DEVICE DATA PROTECTION * Explore Windows Information Protection * Plan Windows Information Protection * Implement and use Windows Information Protection * Explore Encrypting File System in Windows client * Explore BitLocker 19 - MANAGE MICROSOFT DEFENDER FOR ENDPOINT * Explore Microsoft Defender for Endpoint * Examine key capabilities of Microsoft Defender for Endpoint * Explore Windows Defender Application Control and Device Guard * Explore Microsoft Defender Application Guard * Examine Windows Defender Exploit Guard * Explore Windows Defender System Guard 20 - MANAGE MICROSOFT DEFENDER IN WINDOWS CLIENT * Explore Windows Security Center * Explore Windows Defender Credential Guard * Manage Microsoft Defender Antivirus * Manage Windows Defender Firewall * Explore Windows Defender Firewall with Advanced Security 21 - MANAGE MICROSOFT DEFENDER FOR CLOUD APPS * Explore Microsoft Defender for Cloud Apps * Planning Microsoft Defender for Cloud Apps * Implement Microsoft Defender for Cloud Apps 22 - ASSESS DEPLOYMENT READINESS * Examine deployment guidelines * Explore readiness tools * Assess application compatibility * Explore tools for application compatibility mitigation * Prepare network and directory for deployment * Plan a pilot 23 - DEPLOY USING THE MICROSOFT DEPLOYMENT TOOLKIT * Evaluate traditional deployment methods * Set up the Microsoft Deployment Toolkit for client deployment * Manage and deploy images using the Microsoft Deployment Toolkit 24 - DEPLOY USING MICROSOFT CONFIGURATION MANAGER * Explore client deployment using Configuration Manager * Examine deployment components of Configuration Manager * Manage client deployment using Configuration Manager * Plan in-place upgrades using Configuration Manager 25 - DEPLOY DEVICES USING WINDOWS AUTOPILOT * Use Autopilot for modern deployment * Examine requirements for Windows Autopilot * Prepare device IDs for Autopilot * Implement device registration and out-of-the-box customization * Examine Autopilot scenarios * Troubleshoot Windows Autopilot 26 - IMPLEMENT DYNAMIC DEPLOYMENT METHODS * Examine subscription activation * Deploy using provisioning packages * Use Windows Configuration Designer * Use Microsoft Entra join with automatic MDM enrollment 27 - PLAN A TRANSITION TO MODERN ENDPOINT MANAGEMENT * Explore using co-management to transition to modern endpoint management * Examine prerequisites for co-management * Evaluate modern management considerations * Evaluate upgrades and migrations in modern transitioning * Migrate data when modern transitioning * Migrate workloads when modern transitioning 28 - MANAGE WINDOWS 365 * Explore Windows 365 * Configure Windows 365 * Administer Windows 365 29 - MANAGE AZURE VIRTUAL DESKTOP * Examine Azure Virtual Desktop * Explore Azure Virtual Desktop * Configure Azure Virtual Desktop * Administer Azure Virtual Desktop ADDITIONAL COURSE DETAILS: Nexus Humans MD-102T00 : Microsoft 365 Endpoint Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MD-102T00 : Microsoft 365 Endpoint Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and has the responsibility to achieve and improve efficiency and environmental sustainability, whilst maintaining the availability and manageability of the data centre. Overview After completion of the course the participant will be able to: Understand the impact of data centres on the environment Describe the various environmental/energy management standards Understand the purpose and goals of the legally binding international treaties on climate change Implement various sustainable performance metrics and how to use them in the data centre environment Manage data centre environmental sustainability using international standards Set up the measurement, monitoring and reporting of energy usage Use power efficiency indicators in a variety of data centre designs Use best practices for energy savings in the electrical infrastructure and in the mechanical (cooling) infrastructure Use best practices for energy savings for the ICT equipment and data storage Understand the importance of water management and waste management Understand the different ways to use sustainable energy in the data centre Get practical tips and innovative ideas to make a data centre more sustainable The CDESS© course is aimed at providing knowledge of the standards and guidelines related to environmental sustainability, and how to move your data centre (existing or new) to a more environmentally sustainable design and operations. IMPACT OF DATA CENTRES ON THE ENVIRONMENT * Predictions in 2010 * Current situation * Outlook and commitments WHAT IS ENVIRONMENTAL SUSTAINABILITY * The importance of sustainability * Senior management commitment * Environmental sustainability framework * Sustainability policies * Performance standards and metrics * Information policies * Transparency * Awareness * Service charging models ENVIRONMENTAL MANAGEMENT * Environmental sustainability framework (ISO 14001) * Standards and guidelines ? ISO 50001 / ISO 30134 * Measurement and categories * Baselining * Trend analysis * Reporting POWER EFFIðCIENCY INDICATORS * Various eðfficiency indicators * Power Usage Effectiveness (PUE) * PUE measurement levels * Factors affecting PUE * Measurement points and intervals * PUE in mixed source environments * Measuring PUE in a mixed-use building * PUE reporting * Impact of PUE after optimising IT load ELECTRICAL ENERGY SAVINGS (ELECTRICAL) * Identifying the starting point for saving energy * Sizing of power * DC power * Generators * UPS systems * Power Factor (PF) * Energy savings on lighting ELECTRICAL ENERGY SAVINGS (MECHANICAL) * Energy savings on the cooling infrastructure * Temperature and humidity setpoints * Various energy eðcient cooling technologies * Energy savings on the airflow * Liquid cooling * Energy reusage * PUE, ERE/ERF and Control Volume ELECTRICAL ENERGY SAVINGS (ICT) * Procurement * IT equipment energy eðfficiency * ITEEsv, SMPE, SMPO * IT equipment utilisation * Server virtualisation * Open compute project ELECTRICAL ENERGY SAVINGS (DATA STORAGE) * Data management * Data storage management * Data storage equipment effiðciency WATER MANAGEMENT * Water Usage Effectiveness (WUE) * Improving WUE * Water usage at the power generation source * Energy Water Intensity Factor (EWIF) WASTE MANAGEMENT * Waste management policies * Life-cycle assessment (Cradle to the grave) * 3 R?s for waste management * Reduce * Reuse * Second-hand market * Recycle SUSTAINABLE ENERGY USAGE * Sustainable energy sources * Power purchase agreements * Energy attribute certificates * Renewable Energy Factor (REF) * Matching renewable energy supply and demand * Sustainable energy storage * Carbon trading AUTOMATED ENVIRONMENTAL MANAGEMENT SYSTEMS * Use of AI and machine learning * Load migration * Data Centre Infrastructure Management (DCIM) solutions

Based on our extensive work and experience with leaders, both in the private and public sectors, this ILM Level 5 Coaching and Mentoring programme has been designed to develop the capability of leaders to positively impact the performance of individuals and teams. We are experts at unlocking peak performance. Coaching and mentoring improves relationships, performance and engagement. This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams. Scroll down to find out more about this ILM Level 5 qualification, or use the buttons below to jump straight to the scheduled course dates and prices. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. -------------------------------------------------------------------------------- COURSE SYLLABUS The syllabus of the ILM Level 5 Qualification in Business Coaching and Mentoring is comprised of six modules, covering the following: MODULE ONE INTRODUCTION * 1.1) Explore the myths * 1.2) What is coaching and mentoring? * 1.3) What is business coaching? * 1.4) Thoughts and perceptions * 1.5) 7 competencies of a coach * 1.6) Definitions - Mentoring / Consulting / Coaching / Therapy / Counseling MODULE TWO MODELS AND PRACTICE * 2.1) The Wheel of Life * 2.2) Johari's Window * 2.3) KASH - Knowledge, Attitude, Skills, Habits of an effective coach * 2.4) STAR / GROW model * 2.5) Effective use of Paradigm cards * 2.6) Practice and feedback MODULE THREE BUILDING THE RELATIONSHIP * 3.1) Self-management * 3.2) How motivation works * 3.3) Personality & behavioural traits * 3.4) Rapport and trust MODULE FOUR COMMUNICATION AND PRACTICE * 4.1) Non-verbal communication * 4.2) Effective communication * 4.3) Questioning through 2nd/3rd/4th level questioning * 4.4) Building a bank of coaching questions * 4.5) Practice and feedback MODULE FIVE STRUCTURE * 5.1) Introduction * 5.2) The coaching cycle * 5.3) How to give feedback * 5.4) The COMET model * 5.5) Executive coaching * 5.6) Psychometrics * 5.7) Closing the coaching session MODULE SIX WELL-FORMED OUTCOMES * 6.1) Challenge and focus steps * 6.2) Coaching goals * 6.3) Establishing the gap analysis * 6.4) Using diagnostic tools * 6.5) SMART objectives * 6.6) Designing & planning focus steps * 6.7) Gaining commitment * 6.8) Practice and feedback -------------------------------------------------------------------------------- WHO IS IT FOR? Business coaching is the skill to have in today's rapidly changing business climate. People and team development through business coaching is fast, efficient and cost effective, and will get you measurable results. The ILM Level 5 Qualifications in Business Coaching and Mentoring are highly accessible and have been designed for all tiers of director, management and supervisory level, or indeed anyone involved in people development. With a business-relevant, tried-and-tested approach, we encourage participants to bring live business issues and case histories with them on the course. -------------------------------------------------------------------------------- ACCREDITATION Upon completion of this programme all attendees will receive the 'ILM Endorsed Programme in Business Coaching & Mentoring' certificate. Participants will also be eligible to receive ILM letters after their name; either AMInstLM (Affiliate/Associate Member Institute Leadership & Management) or MInstLM (Member Institute Leadership & Management). As with all ILM Accredited Programmes, participants will need to complete the post-programme activity in order to achieve their full 'ILM Level 5 Certificate in Coaching and Mentoring in Management' certificate. These elements have been designed in order to show to the Institute of Leadership and Management (ILM) that you are able to put the skills and techniques learned on the programme into practice. Full support and guidance is provided for completing these final elements. -------------------------------------------------------------------------------- REQUIRED ACTIVITIES PRE-COURSE We ask you to come prepared with issues which you are currently experiencing that you would be happy to discuss and be coached on. We also send out a short document containing questions and exercises which will help our coaches understand you better and work with you in order to receive the best training. POST-COURSE To achieve this ILM qualification, participants will have to complete the following post-course activities: 3 x work-based assignments need to be completed within 1 year from attendance and registration. Embedded in the assignments, the Certificate will require delegates to complete 18 hours of coaching or mentoring activity with 2-3 people. The Diploma will require delegates to complete 54 hours of coaching or mentoring with 4-9 people. Tutor guided learning will take on the format of book and video reviews with ongoing tutor guidance and support via phone, Skype or face-to-face. Optional: Self-initiated 2 x 45 min executive coaching sessions per delegate to offer a coaching best practice view. -------------------------------------------------------------------------------- COURSE MATERIAL Each participant will be issued with a workbook to assist them both during and after the course, which will contain information, guidance and forms to assist with the coaching sessions. Participants will also complete a Paradigm psychometric report [https://www.dicksontraining.com/paradigm-psychometrics/index.php] and receive a year's membership with the Institute of Leadership & Management (ILM). -------------------------------------------------------------------------------- IN-HOUSE & CLASSROOM COURSES AVAILABLE ONLINE We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group [https://www.thebcfgroup.co.uk/business-coaching/ilm-level-5-business-coaching-and-mentoring.php]) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. -------------------------------------------------------------------------------- SCHEDULED COURSES CLASSROOM COURSE - NOTTINGHAM (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. In addition to the 2 days in the classroom, delegates will need to undertake self-directed learning and 3 work-based assignments. As a guide, this is estimated to take 3 hours per week for 12 months. Diploma: £2,195 + vat | Certificate: £1,895 + vat * 03-04 October 2023 * 22-23 February 2024 CLASSROOM COURSE - READING (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. In addition to the 2 days in the classroom, delegates will need to undertake self-directed learning and 3 work-based assignments. As a guide, this is estimated to take 3 hours per week for 12 months. Diploma: £2,195 + vat | Certificate: £1,895 + vat * 14-15 September 2023 * 14-15 December 2023 * 14-15 March 2024 ZOOM™ COURSE Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. The only difference is that we split the course into four half-day sessions to make it easier on your eyes! Diploma: £1,795 + vat | Certificate: £1,495 + vat * September 2023 - 25th Sep (morning), 25th Sep (afternoon), 26th Sep (morning), 26th Sep (afternoon) * November 2023 - 6th Nov (morning), 6th Nov (afternoon), 7th Nov (morning), 7th Nov (afternoon) * January 2024 - 11th Jan (morning), 11th Jan (afternoon), 12th Jan (morning), 12th Jan (afternoon) * March 2024 - 11th Mar (morning), 11th Mar (afternoon), 12th Mar (morning), 12th Mar (afternoon) * May 2024 - 14th May (morning), 14th May (afternoon), 15th May (morning), 15th May (afternoon) * July 2024 - 9th Jul (morning), 9th Jul (afternoon), 10th Jul (morning), 10th Jul (afternoon -------------------------------------------------------------------------------- DICKSON TRAINING LTD Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for Solution Architects Overview At the end of this course, you will be able to: Apply the AWS Well-Architected Framework Manage multiple AWS accounts for your organization Connect an on-premises datacenter to AWS cloud Move large data from an on-premises datacenter to AWS Design large datastores for AWS cloud Understand different architectural designs for scalability Protect your infrastructure from DDoS attack Secure your data on AWS with encryption Enhance the performance of your solutions Select the most appropriate AWS deployment mechanism Building on concepts introduced in Architecting on AWS, Advanced Architecting on AWS is intended for individuals who are experienced with designing scalable and elastic applications on the AWS platform. Building on concepts introduced in Architecting on AWS, this course covers how to build complex solutions which incorporate data services, governance, and security on AWS. This course introduces specialized AWS services, including AWS Direct Connect and AWS Storage Gateway to support Hybrid architecture. It also covers designing best practices for building scalable, elastic, secure, and highly available applications on AWS. MODULE 1: AWS ACCOUNT MANAGEMENT * Multiple accounts * Multi-account patterns * License management * Manage security and costs with multiple accounts * AWS Organizations * AWS Directory Service * Hands-on lab: Multi-VPC connectivity using a VPN MODULE 2: ADVANCED NETWORK ARCHITECTURES * Improve VPC network connections * Enhance performance for HPC workloads * VPN connections over AWS * AWS Direct Connect * AWS Transit Gateway * Amazon Route 53 * Exercise: Design a hybrid architecture MODULE 3: DEPLOYMENT MANAGEMENT ON AWS * Application lifecycle management * Application deployment using containers * AWS Elastic Beanstalk * AWS OpsWorks * AWS CloudFormation MODULE 4: DATA * Optimize Amazon S3 storage * Amazon ElastiCache * AWS Snowball * AWS Storage Gateway * AWS DataSync * Backup and archival considerations * Database migration * Designing for big data with Amazon DynamoDB * Hands-on lab: Build a failover solution with Amazon Route 53 and Amazon RDS MODULE 5: DESIGNING FOR LARGE SCALE APPLICATIONS * AWS Auto Scaling * Migrating over-provisioned resources * Blue-green deployments on AWS * Hands-on lab: Blue-green deployment with AWS MODULE 6: BUILDING RESILIENT ARCHITECTURES * DDoS attack overview * AWS Shield * AWS WAF * Amazon GuardDuty * High availability using Microsoft SQL Server and Microsoft SharePoint on AWS * High availability using MongoDB on Amazon EC2 * AWS Global Accelerator * Hands-on lab: CloudFront content delivery and automating AWS WAF rules MODULE 7: ENCRYPTION AND DATA SECURITY * Encryption primer * DIY key management in AWS * AWS Marketplace for encryption products * AWS Key Management Service (AWS KMS) * Cloud Hardware Security Module (HSM) * Comparison of key management options * Hands-on lab: AWS KMS with envelope encryption

The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.

This 2 day course is ideal for Team Leaders and Managers who have had little or no training in the role where they have to lead a team and take on management responsibilities. It will give them confidence and the skills to take decisions and get the best performance from their team. The most popular of our management training courses, the First Line Management course is specifically for people who are new to a management position or who are about to undertake a management position and have had no formal management training. Anyone who is new to a management or supervisory position will benefit from this course. Run over two days, the syllabus of the First Line Management course will cover a wide range of topics to give new or inexperienced managers a firm understanding of the foundations needed to begin their journey as a manager. It includes units on effective communication, managing your team, managing yourself, delegating, setting objectives, effective planning and personal development. -------------------------------------------------------------------------------- COURSE SYLLABUS MODULE ONE ROLE ASSESSMENT AND PERSONAL DEVELOPMENT PLANNING * Understanding roles and responsibilities * Outline framework of management * Taking the step into management * Identifying personal development needs and planning MODULE TWO EFFECTIVE COMMUNICATION SKILLS * Communicating to be effective - how and what to communicate * Designing effective questioning techniques and listening actively * Non-verbal communication * Dealing with, and responding to, differing communication styles MODULE THREE MANAGING YOURSELF * Use of planning tools and techniques * Dealing with time stealers and interruptions * Learn how to delegate effectively MODULE FOUR MANAGING YOUR TEAM * Understanding different management styles and how to use them * Recognising performance management * Setting expectations and clearly defining roles and responsibilities * Pinpointing performance and motivating your team/individuals * Learning the management actions required to maintain team effectiveness * Team dynamics and looking at individual behaviour within teams -------------------------------------------------------------------------------- FIRST LINE MANAGEMENT COURSE Management is the efficient, effective and economic use of resources to achieve results with and through the efforts of other people. Leadership – a definition Inspiring others to follow your lead by creating a compelling vision of the future, whereby targets are not merely achieved, but are surpassed . Leadership – a definition Inspiring others to follow your lead by creating a compelling vision of the future, whereby targets are not merely achieved, but are surpassed . The Role of the First Line Manager as ‘Leader'. First Line Managers have Leadership responsibilities – this is often the biggest challenge for Team Leaders and Supervisors who have to adapt from performing a task to motivating a team. At the beginning of the 21st century, the most powerful sources of growth, employment and wealth creation are found in innovation-driven industries. As a result, organisational leaders face a whole new set of challenges. They have to change and will increasingly need to rely on the knowledge, skills, experience and judgement of all their people. Organisational leaders will need to place less emphasis on traditional structures and control, and concentrate on five key priorities: . Five Key Priorities . * using strategic vision to motivate and inspire * empowering employees at all levels * accumulating and sharing internal knowledge * gathering and integrating external information * challenging the status quo and enabling creativity Using Strategic Vision. Effective leaders will develop a strategic vision that is clear and compelling, and communicate it in a way that gives a real sense of purpose and direction. A powerful vision is clear about direction and objectives, proactive in its approach, but allows room for flexibility about the means of achievement. A powerful vision is important because it is one way of linking the present to a desirable future. The role of strategic planning is then to map out a path to achieve that vision. However, visionary thinking should not be the exclusive province of the organisation's top executives. Successful leaders will encourage participation in the formulation of a strategic vision that offers different perspectives and encourages commitment. It is also important to empower employees with the responsibility and authority to implement the vision. . Empowering Employees. Some people have proposed the view that the great leader is a great servant [2]. Certainly, many organisations believe that an environment based on trust will produce better results than one of rules, regulation and hierarchy. This means that leaders will increasingly have to respond to their employees' needs and take on some unaccustomed roles, such as coach, teacher, information provider, facilitator, listener or supporter. But for empowerment to work, organisations will have to share information and knowledge far more than they have done in the past. This will certainly include First Line Managers . Challenging the status quo and enabling creativity. There are a number of ways in which effective First Line Managers can challenge the status quo and enable creativity: . Facilitate ‘constructive dissent', i.e. encourage people to question openly a manager's perspective without fear of retaliation. An interesting example of this is at Motorola, where employees can file a ‘minority report' and lodge a different point of view to their immediate First Line Manager on a business issue.Foster a culture that encourages risk-taking.Create a sense of urgency by producing a compelling picture of the risks of not changing. To summarise, successful First Line Managers will be those that are proactive both in facilitating organisational learning and encouraging positive adaptation to external changes. . A 2 day First Line Manager Course will accelerate the process for Team Leaders and Supervisors to reach a high level of competence and confidence in the Leadership role they have . -------------------------------------------------------------------------------- SAMPLE EXERCISES Our range of bespoke First Line Manager modules works wonders! The course outlines may look as you'd expect - but the content, approach and effect is very much greater than expectations. We have a very large library of innovative exercises that are highly effective in capturing and embedding the learning points in a practical way. Following each exercise - that may be aligned to a 'Financial Theme' - they are debriefed fully and related to how the learning can to be applied back in the work-place. They are also really great fun!! Here are some template modules and sample exercises designed to embed the learning in a motivational and memorable way:- SAMPLE 'ICE-BREAKER' EXERCISE - NUMBER CRUNCH The team must be effectively led and motivated to work as one to reach their objective of visiting each location in a short period of time. Debrief - Leadership and co-ordination, strategy and planning, adapting approach, decision making & control SAMPLE EXERCISE - THROUGH THE HOOP Taking the full team through the 'hoop' within the 'stretching' time limit is likely to exceed the group's own self-limitations. TIME MANAGEMENT SAMPLE EXERCISE - CONES This task requires the team to take a numbered tower of 5 cones from point 'A' to 'B' in a specific order; this will have to meet the criteria outlined in the brief. The option of 'C' is vital to achieve the results. Debrief: * Stepping back for overview * Planning disciplines * Time-budgeting * Skills audit for delegation HANDLING CONFLICT SAMPLE EXERCISE - CAVE RESCUE * Requires that the group make some difficult choices and then hold a press conference to justify their decisions while under scrutiny and criticism. This also displayed some required leadership learning; notably that a unified leadership team is crucial to gain commitment and confidence and also how vital it is to plan for any communication that will involve some sort of conflict. * Handling Conflict and maintaining control in a professional manner are key debriefing points from this exercise. COMMUNICATION, NEGOTIATION & INFLUENCE SAMPLE EXERCISE - RED & WHITE There is a specific time managed agenda and itinerary, which puts the group under pressure. The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing Points: * Engaging the other group to 'buy-in' to collaboration * Commercial consequences when collaboration is lacking or difficult * Effective communication and influence across barriers GLOBAL THINKING & BUSINESS MIND-SET SAMPLE EXERCISE - DRAGON'S DEN The delegation is split into 2 -3 groups - each with a specific product or service to win the Dragons' investment. (A specialised Toy; A unique Team Building Training programme; An eBook Library; An innovative soft-ware package for the Retail Industry Sector. They have to also present to the Dragon's Den their business case for feedback and negotiate with the Dragons to gain either an 'I'm in' or an 'I'm out' reply. Debrief: * Global business potential * Supply Chain appreciation * Commercial framework PERFORMANCE MANAGEMENT SAMPLE EXERCISE - JUGGLING The group will be asked to set their own team target of how many 'issues' (balls) they can manage at one time. This involves devising a sequence between the group to achieve maximum results without making any mistakes. We introduce different balls which represent different degrees of complexity, challenging the group's preparation and approach to a variety 'team members' needs. Debrief: * How to maintain focus when pressure is applied * Ensuring effective communication * Clarifying the approach for dealing with the unexpected * Setting expectations and reviewing delivery * Treating every team member as an individual PRIORITISATION & ORGANISATION SAMPLE EXERCISE - LABYRINTH This activity requires the group to solve a number of tasks through verbal communication only, but they will be forbidden to write any information down or make any gestures using their hands. They will each be provided with a great deal of different pieces of data that has to be assimilated within an increasingly pressurised time-scale. The material also contains distracting and misleading 'red-herrings'. The task requires delegates to keep focussed on the 'critical path' and be very organised in order to meet the dead-line. Debrief: * Rigour of planning - SMART * Prioritising through ambiguity * Time budgeting * Assigning roles & responsibilities to break down volume of material * The value of keeping accurate records -------------------------------------------------------------------------------- IN-HOUSE & CLASSROOM COURSES AVAILABLE ONLINE We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group [https://www.thebcfgroup.co.uk/management-training/first-line-manager-course.php]) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. -------------------------------------------------------------------------------- IN-HOUSE COURSES This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. This means that the course syllabus is flexible and can be tailored to the specific requirements of a new first line manager or managers, making it ideal for companies or organisations who require an in-house first line management training course which is attended by a number of current or potential managers. -------------------------------------------------------------------------------- SCHEDULED COURSES A one day version of this First Line Management course is available as an Open Course delivered at our partner, the BCF's Training suites in Nottingham and Reading from the following scheduled dates... CLASSROOM COURSE - NOTTINGHAM (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £595 + vat * 16 October 2023 * 09 January 2024 * 11 March 2024 CLASSROOM COURSE - READING (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £595 + vat * 07 December 2023 * 15 February 2024 * 14 May 2024 ZOOM™ COURSE Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. Cost: £495 + vat * 11 September 2023 * 04 December 2023 * 13 March 2024 -------------------------------------------------------------------------------- DICKSON TRAINING LTD Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for anyone seeking CCNA certification. The course also provides foundational knowledge for all support technicians involved in the basic installation, operation, and verification of Cisco networks. The job roles best suited to the material in this course are: Entry-level network engineer Network administrator Network support technician Help desk technician Overview This course will help you: Learn the knowledge and skills to install, configure, and operate a small- to medium-sized network Gain a foundation in the essentials of networking, security, and automation Earn 30 CE credits toward recertification The Implementing and Administering Cisco Solutions (CCNA) v2.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. This course helps you prepare to take the 200-301 Cisco© Certified Network Associate (CCNA©) exam. By passing this one exam, you earn the CCNA certification. This course also earns you 30 Continuing Education (CE) credits towards recertification. COURSE OUTLINE * Exploring the Functions of Networking ? Lecture * Introducing the Host-to-Host Communications Model ? Lecture * Operating Cisco IOS Software ? Lecture * Introducing LANs ? Lecture * Exploring the TCP/IP Link Layer ? Lecture * Starting a Switch ? Lecture * Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets ? Lecture * Explaining the TCP/IP Transport Layer and Application Layer ? Lecture * Exploring the Functions of Routing ? Lecture * Configuring a Cisco Router ? Lecture * Exploring the Packet Delivery Process ? Lecture * Troubleshooting a Simple Network ? Lecture * Introducing Basic IPv6 ? Lecture * Configuring Static Routing ? Lecture * Implementing VLANs and Trunks ? Lecture * Routing Between VLANs ? Lecture * Introducing OSPF ? Lecture * Building Redundant Switched Topologies ? Self-study * Improving Redundant Switched Topologies with EtherChannel ? Lecture * Exploring Layer 3 Redundancy ? Self-study * Introducing WAN Technologies ? Self-study * Explaining Basics of ACL ? Lecture * Enabling Internet Connectivity ? Lecture * Introducing QoS ? Self-study * Explaining Wireless Fundamentals ? Self-study * Introducing Architectures and Virtualization ? Self-study * Explaining the Evolution of Intelligent Networks ? Lecture * Introducing System Monitoring ? Lecture * Managing Cisco Devices ? Lecture * Examining the Security Threat Landscape ? Self-study ADDITIONAL COURSE DETAILS: Nexus Humans Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The Certified Ethical Hacking v12 course will significantly benefit security officers, auditors, security professionals, site administrators, and anyone who is concerned about the integrity of the network infrastructure. Overview Information security controls, laws, and standards. Various types of footprinting, footprinting tools, and countermeasures. Network scanning techniques and scanning countermeasures Enumeration techniques and enumeration countermeasures Vulnerability analysis to identify security loopholes in the target organization?s network, communication infrastructure, and end systems. System hacking methodology, steganography, steganalysis attacks, and covering tracks to discover system and network vulnerabilities. Different types of malware (Trojan, Virus, worms, etc.), system auditing for malware attacks, malware analysis, and countermeasures. Packet sniffing techniques to discover network vulnerabilities and countermeasures to defend against sniffing. Social engineering techniques and how to identify theft attacks to audit human-level vulnerabilities and social engineering countermeasures. DoS/DDoS attack techniques and tools to audit a target and DoS/DDoS countermeasures. Session hijacking techniques to discover network-level session management, authentication/authorization, and cryptographic weaknesses and countermeasures. Webserver attacks and a comprehensive attack methodology to audit vulnerabilities in webserver infrastructure, and countermeasures. Web application attacks, comprehensive web application hacking methodology to audit vulnerabilities in web applications, and countermeasures. SQL injection attack techniques, injection detection tools to detect SQL injection attempts, and countermeasures. Wireless encryption, wireless hacking methodology, wireless hacking tools, and Wi-Fi security tools. Mobile platform attack vector, android vulnerability exploitations, and mobile security guidelines and tools. Firewall, IDS and honeypot evasion techniques, evasion tools and techniques to audit a network perimeter for weaknesses, and countermeasures. Cloud computing concepts (Container technology, serverless computing), the working of various threats and attacks, and security techniques and tools. Penetration testing, security audit, vulnerability assessment, and penetration testing roadmap. Threats to IoT and OT platforms and defending IoT and OT devices. Cryptography ciphers, Public Key Infrastructure (PKI), cryptography attacks, and cryptanalysis tools. CEH provides an in-depth understanding of ethical hacking phases, various attack vectors, and preventative countermeasures. It will teach you how hackers think and act maliciously so you will be better positioned to setup your security infrastructure and defend against future attacks. An understanding of system weaknesses and vulnerabilities helps organizations strengthen their system security controls to minimize the risk of an incident. CEH was built to incorporate a hands-on environment and systematic process across each ethical hacking domain and methodology, giving you the opportunity to work towards proving the required knowledge and skills needed to achieve the CEH credential. You will be exposed to an entirely different posture toward the responsibilities and measures required to be secure. Now in its 12th version, CEH continues to evolve with the latest operating systems, tools, tactics, exploits, and technologies. 1 - INTRODUCTION TO ETHICAL HACKING * Information Security Overview * Cyber Kill Chain Concepts * Hacking Concepts * Ethical Hacking Concepts * Information Security Controls * Information Security Laws and Standards 2 - 2 - FOOT-PRINTING AND RECONNAISSANCE * Footprinting Concepts * Footprinting through Search Engines * Footprinting through Web Services * Footprinting through Social Networking Sites * Website Footprinting * Email Footprinting * Who is Footprinting * DNS Footprinting * Network Footprinting * Footprinting through Social Engineering * Footprinting Tools * Footprinting Countermeasures 3 - SCANNING NETWORKS * Network Scanning Concepts * Scanning Tools * Host Discovery * Port and Service Discovery * OS Discovery (Banner Grabbing/OS Fingerprinting) * Scanning Beyond IDS and Firewall * Draw Network Diagrams 4 - ENUMERATION * Enumeration Concepts * NetBIOS Enumeration * SNMP Enumeration * LDAP Enumeration * NTP and NFS Enumeration * SMTP and DNS Enumeration * Other Enumeration Techniques * Enumeration Countermeasures 5 - VULNERABILITY ANALYSIS * Vulnerability Assessment Concepts * Vulnerability Classification and Assessment Types * Vulnerability Assessment Solutions and Tools * Vulnerability Assessment Reports 6 - SYSTEM HACKING * System Hacking Concepts * Gaining Access * Escalating Privileges * Maintaining Access * Clearing Logs 7 - MALWARE THREATS * Malware Concepts * APT Concepts * Trojan Concepts * Virus and Worm Concepts * Fileless Malware Concepts * Malware Analysis * Countermeasures * Anti-Malware Software 8 - SNIFFING * Sniffing Concepts * Sniffing Technique: MAC Attacks * Sniffing Technique: DHCP Attacks * Sniffing Technique: ARP Poisoning * Sniffing Technique: Spoofing Attacks * Sniffing Technique: DNS Poisoning * Sniffing Tools * Countermeasures * Sniffing Detection Techniques 9 - SOCIAL ENGINEERING * Social Engineering Concepts * Social Engineering Techniques * Insider Threats * Impersonation on Social Networking Sites * Identity Theft * Countermeasures 10 - DENIAL-OF-SERVICE * DoS/DDoS Concepts * DoS/DDoS Attack Techniques * BotnetsDDoS Case Study * DoS/DDoS Attack Tools * Countermeasures * DoS/DDoS Protection Tools 11 - SESSION HIJACKING * Session Hijacking Concepts * Application Level Session Hijacking * Network Level Session Hijacking * Session Hijacking Tools * Countermeasures 12 - EVADING IDS, FIREWALLS, AND HONEYPOTS * IDS, IPS, Firewall, and Honeypot Concepts * IDS, IPS, Firewall, and Honeypot Solutions * Evading IDS * Evading Firewalls * IDS/Firewall Evading Tools * Detecting Honeypots * IDS/Firewall Evasion Countermeasures 13 - HACKING WEB SERVERS * Web Server Concepts * Web Server Attacks * Web Server Attack Methodology * Web Server Attack Tools * Countermeasures * Patch Management * Web Server Security Tools 14 - HACKING WEB APPLICATIONS * Web Application Concepts * Web Application Threats * Web Application Hacking Methodology * Web API, Webhooks, and Web Shell * Web Application Security 15 - SQL INJECTION * SQL Injection Concepts * Types of SQL Injection * SQL Injection Methodology * SQL Injection Tools * Evasion Techniques * Countermeasures 16 - HACKING WIRELESS NETWORKS * Wireless Concepts * Wireless Encryption * Wireless Threats * Wireless Hacking Methodology * Wireless Hacking Tools * Bluetooth Hacking * Countermeasures * Wireless Security Tools 17 - HACKING MOBILE PLATFORMS * Mobile Platform Attack Vectors * Hacking Android OS * Hacking iOS * Mobile Device Management * Mobile Security Guidelines and Tools 18 - IOT AND OT HACKING * IoT Hacking * IoT Concepts * IoT Attacks * IoT Hacking Methodology * IoT Hacking Tools * Countermeasures * OT Hacking * OT Concepts * OT Attacks * OT Hacking Methodology * OT Hacking Tools * Countermeasures 19 - CLOUD COMPUTING * Cloud Computing Concepts * Container Technology * Serverless Computing * Cloud Computing Threats * Cloud Hacking * Cloud Security 20 - CRYPTOGRAPHY * Cryptography Concepts * Encryption Algorithms * Cryptography Tools * Public Key Infrastructure (PKI) * Email Encryption * Disk Encryption * Cryptanalysis * Countermeasures ADDITIONAL COURSE DETAILS: Nexus Humans EC-Council Certified Ethical Hacker (CEH) v.12 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the EC-Council Certified Ethical Hacker (CEH) v.12 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for experienced IT security-related practitioners, auditors, consultants, investigators, or instructors, including network or security analysts and engineers, network administrators, information security specialists, and risk management professionals, who are pursuing CISSP training and certification to acquire the credibility and mobility to advance within their current computer security careers or to migrate to a related career. Through the study of all eight CISSP Common Body of Knowledge (CBK) domains, students will validate their knowledge by meeting the necessary preparation requirements to qualify to sit for the CISSP certification exam. Additional CISSP certification requirements include a minimum of five years of direct professional work experience in two or more fields related to the eight CBK security domains, or a college degree and four years of experience. Overview #NAME? In this course, students will expand upon their knowledge by addressing the essential elements of the 8 domains that comprise a Common Body of Knowledge (CBK)© for information systems security professionals. Prerequisites * CompTIA Network+ Certification 1 - SECURITY AND RISK MANAGEMENT * Security Governance Principles * Compliance * Professional Ethics * Security Documentation * Risk Management * Threat Modeling * Business Continuity Plan Fundamentals * Acquisition Strategy and Practice * Personnel Security Policies * Security Awareness and Training 2 - ASSET SECURITY * Asset Classification * Privacy Protection * Asset Retention * Data Security Controls * Secure Data Handling 3 - SECURITY ENGINEERING * Security in the Engineering Lifecycle * System Component Security * Security Models * Controls and Countermeasures in Enterprise Security * Information System Security Capabilities * Design and Architecture Vulnerability Mitigation * Vulnerability Mitigation in Embedded, Mobile, and Web-Based Systems * Cryptography Concepts * Cryptography Techniques * Site and Facility Design for Physical Security * Physical Security Implementation in Sites and Facilities 4 - INFORMATION SECURITY MANAGEMENT GOALS * Organizational Security * The Application of Security Concepts 5 - INFORMATION SECURITY CLASSIFICATION AND PROGRAM DEVELOPMENT * Information Classification * Security Program Development 6 - RISK MANAGEMENT AND ETHICS * Risk Management * Ethics 7 - SOFTWARE DEVELOPMENT SECURITY * Software Configuration Management * Software Controls * Database System Security 8 - CRYPTOGRAPHY * Ciphers and Cryptography * Symmetric-Key Cryptography * Asymmetric-Key Cryptography * Hashing and Message Digests * Email, Internet, and Wireless Security * Cryptographic Weaknesses 9 - PHYSICAL SECURITY * Physical Access Control * Physical Access Monitoring * Physical Security Methods * Facilities Security

Duration 5 Days 30 CPD hours This course is intended for This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths. This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance. In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments. The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Microsoft Entra Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management. In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365?s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Microsoft Entra ID Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization?s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint. Once you have this understanding of Microsoft 365?s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels. Prerequisites * Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration. * A proficient understanding of DNS and basic functional experience with Microsoft 365 services. * A proficient understanding of general IT practices. * A working knowledge of PowerShell. 1 - CONFIGURE YOUR MICROSOFT 365 EXPERIENCE * Explore your Microsoft 365 cloud environment * Configure your Microsoft 365 organizational profile * Manage your tenant subscriptions in Microsoft 365 * Integrate Microsoft 365 with customer engagement apps * Complete your tenant configuration in Microsoft 365 2 - MANAGE USERS, LICENSES, AND MAIL CONTACTS IN MICROSOFT 365 * Determine the user identity model for your organization * Create user accounts in Microsoft 365 * Manage user account settings in Microsoft 365 * Manage user licenses in Microsoft 365 * Recover deleted user accounts in Microsoft 365 * Perform bulk user maintenance in Microsoft Entra ID * Create and manage guest users * Create and manage mail contacts 3 - MANAGE GROUPS IN MICROSOFT 365 * Examine groups in Microsoft 365 * Create and manage groups in Microsoft 365 * Create dynamic groups using Azure rule builder * Create a Microsoft 365 group naming policy * Create groups in Exchange Online and SharePoint Online 4 - ADD A CUSTOM DOMAIN IN MICROSOFT 365 * Plan a custom domain for your Microsoft 365 deployment * Plan the DNS zones for a custom domain * Plan the DNS record requirements for a custom domain * Create a custom domain in Microsoft 365 5 - CONFIGURE CLIENT CONNECTIVITY TO MICROSOFT 365 * Examine how automatic client configuration works * Explore the DNS records required for client configuration * Configure Outlook clients * Troubleshoot client connectivity 6 - CONFIGURE ADMINISTRATIVE ROLES IN MICROSOFT 365 * Explore the Microsoft 365 permission model * Explore the Microsoft 365 admin roles * Assign admin roles to users in Microsoft 365 * Delegate admin roles to partners * Manage permissions using administrative units in Microsoft Entra ID * Elevate privileges using Microsoft Entra Privileged Identity Management * Examine best practices when configuring administrative roles 7 - MANAGE TENANT HEALTH AND SERVICES IN MICROSOFT 365 * Monitor the health of your Microsoft 365 services * Monitor tenant health using Microsoft 365 Adoption Score * Monitor tenant health using Microsoft 365 usage analytics * Develop an incident response plan * Request assistance from Microsoft 8 - DEPLOY MICROSOFT 365 APPS FOR ENTERPRISE * Explore Microsoft 365 Apps for enterprise functionality * Explore your app compatibility by using the Readiness Toolkit * Complete a self-service installation of Microsoft 365 Apps for enterprise * Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager * Deploy Microsoft 365 Apps for enterprise from the cloud * Deploy Microsoft 365 Apps for enterprise from a local source * Manage updates to Microsoft 365 Apps for enterprise * Explore the update channels for Microsoft 365 Apps for enterprise * Manage your cloud apps using the Microsoft 365 Apps admin center 9 - ANALYZE YOUR MICROSOFT 365 WORKPLACE DATA USING MICROSOFT VIVA INSIGHTS * Examine the analytical features of Microsoft Viva Insights * Explore Personal insights * Explore Team insights * Explore Organization insights * Explore Advanced insights 10 - EXPLORE IDENTITY SYNCHRONIZATION * Examine identity models for Microsoft 365 * Examine authentication options for the hybrid identity model * Explore directory synchronization 11 - PREPARE FOR IDENTITY SYNCHRONIZATION TO MICROSOFT 365 * Plan your Microsoft Entra deployment * Prepare for directory synchronization * Choose your directory synchronization tool * Plan for directory synchronization using Microsoft Entra Connect * Plan for directory synchronization using Microsoft Entra Connect cloud sync 12 - IMPLEMENT DIRECTORY SYNCHRONIZATION TOOLS * Configure Microsoft Entra Connect prerequisites * Configure Microsoft Entra Connect * Monitor synchronization services using Microsoft Entra Connect Health * Configure Microsoft Entra Connect cloud sync prerequisites * Configure Microsoft Entra Connect cloud sync 13 - MANAGE SYNCHRONIZED IDENTITIES * Manage users with directory synchronization * Manage groups with directory synchronization * Use Microsoft Entra Connect Sync Security Groups to help maintain directory synchronization * Configure object filters for directory synchronization * Explore Microsoft Identity Manager * Troubleshoot directory synchronization 14 - MANAGE SECURE USER ACCESS IN MICROSOFT 365 * Manage user passwords * Enable pass-through authentication * Enable multifactor authentication * Enable passwordless sign-in with Microsoft Authenticator * Explore self-service password management * Explore Windows Hello for Business * Implement Microsoft Entra Smart Lockout * Implement conditional access policies * Explore Security Defaults in Microsoft Entra ID * Investigate authentication issues using sign-in logs 15 - EXAMINE THREAT VECTORS AND DATA BREACHES * Explore today's work and threat landscape * Examine how phishing retrieves sensitive information * Examine how spoofing deceives users and compromises data security * Compare spam and malware * Examine account breaches * Examine elevation of privilege attacks * Examine how data exfiltration moves data out of your tenant * Examine how attackers delete data from your tenant * Examine how data spillage exposes data outside your tenant * Examine other types of attacks 16 - EXPLORE THE ZERO TRUST SECURITY MODEL * Examine the principles and components of the Zero Trust model * Plan for a Zero Trust security model in your organization * Examine Microsoft's strategy for Zero Trust networking * Adopt a Zero Trust approach 17 - EXPLORE SECURITY SOLUTIONS IN MICROSOFT 365 DEFENDER * Enhance your email security using Exchange Online Protection and Microsoft Defender for Office 365 * Protect your organization's identities using Microsoft Defender for Identity * Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint * Protect against cyber attacks using Microsoft 365 Threat Intelligence * Provide insight into suspicious activity using Microsoft Cloud App Security * Review the security reports in Microsoft 365 Defender 18 - EXAMINE MICROSOFT SECURE SCORE * Explore Microsoft Secure Score * Assess your security posture with Microsoft Secure Score * Improve your secure score * Track your Microsoft Secure Score history and meet your goals 19 - EXAMINE PRIVILEGED IDENTITY MANAGEMENT * Explore Privileged Identity Management in Microsoft Entra ID * Configure Privileged Identity Management * Audit Privileged Identity Management * Control privileged admin tasks using Privileged Access Management 20 - EXAMINE AZURE IDENTITY PROTECTION * Explore Azure Identity Protection * Enable the default protection policies in Azure Identity Protection * Explore the vulnerabilities and risk events detected by Azure Identity Protection * Plan your identity investigation 21 - EXAMINE EXCHANGE ONLINE PROTECTION * Examine the anti-malware pipeline * Detect messages with spam or malware using Zero-hour auto purge * Explore anti-spoofing protection provided by Exchange Online Protection * Explore other anti-spoofing protection * Examine outbound spam filtering 22 - EXAMINE MICROSOFT DEFENDER FOR OFFICE 365 * Climb the security ladder from EOP to Microsoft Defender for Office 365 * Expand EOP protections by using Safe Attachments and Safe Links * Manage spoofed intelligence * Configure outbound spam filtering policies * Unblock users from sending email 23 - MANAGE SAFE ATTACHMENTS * Protect users from malicious attachments by using Safe Attachments * Create Safe Attachment policies using Microsoft Defender for Office 365 * Create Safe Attachments policies using PowerShell * Modify an existing Safe Attachments policy * Create a transport rule to bypass a Safe Attachments policy * Examine the end-user experience with Safe Attachments 24 - MANAGE SAFE LINKS * Protect users from malicious URLs by using Safe Links * Create Safe Links policies using Microsoft 365 Defender * Create Safe Links policies using PowerShell * Modify an existing Safe Links policy * Create a transport rule to bypass a Safe Links policy * Examine the end-user experience with Safe Links 25 - EXPLORE THREAT INTELLIGENCE IN MICROSOFT 365 DEFENDER * Explore Microsoft Intelligent Security Graph * Explore alert policies in Microsoft 365 * Run automated investigations and responses * Explore threat hunting with Microsoft Threat Protection * Explore advanced threat hunting in Microsoft 365 Defender * Explore threat analytics in Microsoft 365 * Identify threat issues using Microsoft Defender reports 26 - IMPLEMENT APP PROTECTION BY USING MICROSOFT DEFENDER FOR CLOUD APPS * Explore Microsoft Defender Cloud Apps * Deploy Microsoft Defender for Cloud Apps * Configure file policies in Microsoft Defender for Cloud Apps * Manage and respond to alerts in Microsoft Defender for Cloud Apps * Configure Cloud Discovery in Microsoft Defender for Cloud Apps * Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps 27 - IMPLEMENT ENDPOINT PROTECTION BY USING MICROSOFT DEFENDER FOR ENDPOINT * Explore Microsoft Defender for Endpoint * Configure Microsoft Defender for Endpoint in Microsoft Intune * Onboard devices in Microsoft Defender for Endpoint * Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management * Manage device discovery and vulnerability assessment * Reduce your threat and vulnerability exposure 28 - IMPLEMENT THREAT PROTECTION BY USING MICROSOFT DEFENDER FOR OFFICE 365 * Explore the Microsoft Defender for Office 365 protection stack * Investigate security attacks by using Threat Explorer * Identify cybersecurity issues by using Threat Trackers * Prepare for attacks with Attack simulation training 29 - EXAMINE DATA GOVERNANCE SOLUTIONS IN MICROSOFT PURVIEW * Explore data governance and compliance in Microsoft Purview * Protect sensitive data with Microsoft Purview Information Protection * Govern organizational data using Microsoft Purview Data Lifecycle Management * Minimize internal risks with Microsoft Purview Insider Risk Management * Explore Microsoft Purview eDiscovery solutions 30 - EXPLORE ARCHIVING AND RECORDS MANAGEMENT IN MICROSOFT 365 * Explore archive mailboxes in Microsoft 365 * Enable archive mailboxes in Microsoft 365 * Explore Microsoft Purview Records Management * Implement Microsoft Purview Records Management * Restore deleted data in Exchange Online * Restore deleted data in SharePoint Online 31 - EXPLORE RETENTION IN MICROSOFT 365 * Explore retention by using retention policies and retention labels * Compare capabilities in retention policies and retention labels * Define the scope of a retention policy * Examine the principles of retention * Implement retention using retention policies, retention labels, and eDiscovery holds * Restrict retention changes by using Preservation Lock 32 - EXPLORE MICROSOFT PURVIEW MESSAGE ENCRYPTION * Examine Microsoft Purview Message Encryption * Configure Microsoft Purview Message Encryption * Define mail flow rules to encrypt email messages * Add organizational branding to encrypted email messages * Explore Microsoft Purview Advanced Message Encryption 33 - EXPLORE COMPLIANCE IN MICROSOFT 365 * Plan for security and compliance in Microsoft 365 * Plan your beginning compliance tasks in Microsoft Purview * Manage your compliance requirements with Compliance Manager * Examine the Compliance Manager dashboard * Analyze the Microsoft Compliance score 34 - IMPLEMENT MICROSOFT PURVIEW INSIDER RISK MANAGEMENT * Explore insider risk management * Plan for insider risk management * Explore insider risk management policies * Create insider risk management policies * Investigate insider risk management activities and alerts * Explore insider risk management cases 35 - IMPLEMENT MICROSOFT PURVIEW INFORMATION BARRIERS * Explore Microsoft Purview Information Barriers * Configure information barriers in Microsoft Purview * Examine information barriers in Microsoft Teams * Examine information barriers in OneDrive * Examine information barriers in SharePoint 36 - EXPLORE MICROSOFT PURVIEW DATA LOSS PREVENTION * Examine Data Loss Prevention * Explore Endpoint data loss prevention * Examine DLP policies * View DLP policy results * Explore DLP reports 37 - IMPLEMENT MICROSOFT PURVIEW DATA LOSS PREVENTION * Plan to implement Microsoft Purview Data Loss Protection * Implement Microsoft Purview's default DLP policies * Design a custom DLP policy * Create a custom DLP policy from a template * Configure email notifications for DLP policies * Configure policy tips for DLP policies 38 - IMPLEMENT DATA CLASSIFICATION OF SENSITIVE INFORMATION * Explore data classification * Implement data classification in Microsoft 365 * Explore trainable classifiers * Create and retrain a trainable classifier * View sensitive data using Content explorer and Activity explorer * Detect sensitive information documents using Document Fingerprinting 39 - EXPLORE SENSITIVITY LABELS * Manage data protection using sensitivity labels * Explore what sensitivity labels can do * Determine a sensitivity label's scope * Apply sensitivity labels automatically * Explore sensitivity label policies 40 - IMPLEMENT SENSITIVITY LABELS * Plan your deployment strategy for sensitivity labels * Examine the requirements to create a sensitivity label * Create sensitivity labels * Publish sensitivity labels * Remove and delete sensitivity labels ADDITIONAL COURSE DETAILS: Nexus Humans MS-102T00: Microsoft 365 Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-102T00: Microsoft 365 Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.