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Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification. Overview Install and configure mobile devices Compare and contrast networking hardware Configure internet connections and wireless networking Troubleshoot hardware and networks Install motherboards, RAM, storage devices, CPUs and add-on cards Deploy and configure connected devices Summarize cloud-computing concepts and virtualization CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry-recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end-point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. LESSON 1: INSTALLING MOTHERBOARDS AND CONNECTORS * Topic 1A: Explain Cable Types and Connectors * Topic 1B: Install and Configure Motherboards * Topic 1C: Explain Legacy Cable Types LESSON 2: INSTALLING SYSTEM DEVICES * Topic 2A: Install and Configure Power Supplies and Cooling * Topic 2B: Select and Install Storage Devices * Topic 2C: Install and Configure System Memory * Topic 2D: Install and Configure CPUs LESSON 3: TROUBLESHOOTING PC HARDWARE * Topic 3A: Apply Troubleshooting Methodology * Topic 3B: Configure BIOS/UEFI * Topic 3C: Troubleshoot Power and Disk Issues * Topic 3D: Troubleshoot System and Display Issues LESSON 4: COMPARING LOCAL NETWORKING HARDWARE * Topic 4A: Compare Network Types * Topic 4B: Compare Networking Hardware * Topic 4C: Explain Network Cable Types * Topic 4D: Compare Wireless Networking Types LESSON 5: CONFIGURING NETWORK ADDRESSING AND INTERNET CONNECTIONS * Topic 5A: Compare Internet Connection Types * Topic 5B: Use Basic TCP/IP Concepts * Topic 5C: Compare Protocols and Ports * Topic 5D: Compare Network Configuration Concepts LESSON 6: SUPPORTING NETWORK SERVICES * Topic 6A: Summarize Services Provided by Networked Hosts * Topic 6B: Compare Internet and Embedded Appliances * Topic 6C: Troubleshoot Networks LESSON 7: SUMMARIZING VIRTUALIZATION AND CLOUD CONCEPTS * Topic 7A: Summarize Client-Side Virtualization * Topic 7B: Summarize Cloud Concepts * Lesson 8: Supporting Mobile Devices * Topic 8A: Set Up Mobile Devices and Peripherals * Topic 8B: Configure Mobile Device Apps * Topic 8C: Install and Configure Laptop Hardware * Topic 8D: Troubleshoot Mobile Device Issues LESSON 9: SUPPORTING PRINT DEVICES * Topic 9A: Deploy Printer and Multifunction Devices * Topic 9B: Replace Print Device Consumables * Topic 9C: Troubleshoot Print Device Issues

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam. Overview On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures. CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. 1 - INSTALLING MOTHERBOARDS AND CONNECTORS * Explain Cable Types and Connectors * Install and Configure Motherboards * Explain Legacy Cable Types 2 - INSTALLING SYSTEM DEVICES * Install and Configure Power Supplies and Cooling * Select and Install Storage Devices * Install and Configure System Memory * Install and Configure CPUs 3 - TROUBLESHOOTING PC HARDWARE * Apply Troubleshooting Methodology * Configure BIOS/UEFI * Troubleshoot Power and Disk Issues * Troubleshoot System and Display Issues 4 - COMPARING LOCAL NETWORKING HARDWARE * Compare Network Types * Compare Networking Hardware * Explain Network Cable Types * Compare Wireless Networking Types 5 - CONFIGURING NETWORK ADDRESSING AND INTERNET CONNECTIONS * Compare Internet Connection Types * Use Basic TCP/IP Concepts * Compare Protocols and Ports * Compare Network Configuration Concepts 6 - SUPPORTING NETWORK SERVICES * Summarize Services Provided by Networked Hosts * Compare Internet and Embedded Appliances * Troubleshoot Networks 7 - SUMMARIZING VIRTUALIZATION AND CLOUD CONCEPTS * Summarize Client-Side Virtualization * Summarize Cloud Concepts 8 - SUPPORTING MOBILE DEVICES * Set Up Mobile Devices and Peripherals * Configure Mobile Device Apps * Install and Configure Laptop Hardware * Troubleshoot Mobile Device Issues 9 - SUPPORTING PRINT DEVICES * Deploy Printer and Multifunction Devices * Replace Print Device Consumables * Troubleshoot Print Device Issues 10 - CONFIGURING WINDOWS * Configure Windows User Settings * Configure Windows System Settings 11 - MANAGING WINDOWS * Use Management Consoles * Use Performance and Troubleshooting Tools * Use Command-line Tools 12 - IDENTIFYING OS TYPES AND FEATURES * Explain OS Types * Compare Windows Editions 13 - SUPPORTING WINDOWS * Perform OS Installations and Upgrades * Install and Configure Applications * Troubleshoot Windows OS Problems 14 - MANAGING WINDOWS NETWORKING * Manage Windows Networking * Troubleshoot Windows Networking * Configure Windows Security Settings * Manage Windows Shares 15 - MANAGING LINUX AND MACOS * Identify Features of Linux * Identify Features of macOS 16 - CONFIGURING SOHO NETWORK SECURITY * Explain Attacks, Threats, and Vulnerabilities * Compare Wireless Security Protocols * Configure SOHO Router Security * Summarize Security Measures 17 - MANAGING SECURITY SETTINGS * Configure Workstation Security * Configure Browser Security * Troubleshoot Workstation Security Issues 18 - SUPPORTING MOBILE SOFTWARE * Configure Mobile OS Security * Troubleshoot Mobile OS and App Software * Troubleshoot Mobile OS and App Security 19 - USING SUPPORT AND SCRIPTING TOOLS * Use Remote Access Technologies * Implement Backup and Recovery * Explain Data Handling Best Practices * Identify Basics of Scripting 20 - IMPLEMENTING OPERATIONAL PROCEDURES * Implement Best Practice Documentation * Use Proper Communication Techniques * Use Common Safety and Environmental Procedures

Duration 5 Days 30 CPD hours This course is intended for This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification. CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician, and IT cable installer. This course is also designed for students who are seeking the CompTIA Network+ certification and who want to prepare for the CompTIA Network+ N10-008 Certification Exam. Overview In this course, you will describe the major networking technologies and systems of modern networks and configure, manage, and troubleshoot modern networks. Explain the OSI and TCP/IP Models. Explain properties of network traffic. Install and configure switched networks. Configure IP networks. Install and configure routed networks. Configure and monitor ports and protocols. Explain network application and storage issues. Monitor and troubleshoot networks. Explain network attacks and mitigations. Install and configure security devices. Explain authentication and access controls. Deploy and troubleshoot cabling solutions. Implement and troubleshoot wireless technologies. Compare and contrast WAN technologies. Use remote access methods. Identify site policies and best practices. CompTIA's Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration. The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies. The Official CompTIA© Network+© (Exam N10-008): will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career. Prerequisites * CompTIA A+ Certification (Exams 220-1001 and 220-1002) 1 - EXPLAINING THE OSI AND TCP/IP MODELS * Topic A: Explain OSI Model Layers * Topic B: Explain the TCP/IP Suite 2 - EXPLAINING PROPERTIES OF NETWORK TRAFFIC * Topic A: Explain Media Types and Access Methods * Topic B: Deploy Ethernet Standards * Topic C: Configure and Monitor Network Interfaces 3 - INSTALLING AND CONFIGURING SWITCHED NETWORKS * Topic A: Install and Configure Hubs and Bridges * Topic B: Install and Configure Switches * Topic C: Compare and Contrast Network Topologies * Topic D: Compare and Contrast Network Types 4 - CONFIGURING IP NETWORKS * Topic A: Configure IPv4 Addressing Components * Topic B: Test IP Interfaces with Command Line Tools * Topic C: Configure IPv4 Subnets * Topic D: Configure Private and Public IPv4 Addressing Schemes * Topic E: Configure IPv6 Addressing Components * Topic F: Configure DHCP Services 5 - INSTALLING AND CONFIGURING ROUTED NETWORKS * Topic A: Explain Characteristics of Routing * Topic B: Install and Configure Routers 6 - CONFIGURING AND MONITORING PORTS AND PROTOCOLS * Topic A: Explain the Uses of Ports and Protocols * Topic B: Use Port Scanners and Protocol Analyzers * Topic C: Explain the Use of Name Resolution Services * Topic D: Configure DNS and IPAM Services 7 - EXPLAINING NETWORK APPLICATION AND STORAGE SERVICES * Topic A: Explain the Uses of Network Applications * Topic B: Explain the Uses of Voice Services and Advanced Networking Devices * Topic C: Explain the Uses of Virtualization and Network Storage Services * Topic D: Summarize the Concepts of Cloud Services 8 - MONITORING AND TROUBLESHOOTING NETWORKS * Topic A: Monitor Network Interfaces and Logs * Topic B: Explain Network Troubleshooting Methodology * Topic C: Troubleshoot Common Network Services Issues 9 - EXPLAINING NETWORKING ATTACKS AND MITIGATIONS * Topic A: Summarize Common Networking Attacks * Topic B: Explain the Characteristics of VLANs * Topic C: Explain the Characteristics of NAT and Port Forwarding 10 - INSTALLING AND CONFIGURING SECURITY DEVICES * Topic A: Install and Configure Firewalls and Proxies * Topic B: Explain the Uses of IDS/IPS and UTM 11 - EXPLAINING AUTHENTICATION AND ACCESS CONTROLS * Topic A: Explain Authentication Controls and Attacks * Topic B: Explain the Uses of Authentication Protocols and Directory Services * Topic C: Explain the Uses of Port Security and NAC * Topic D: Implement Network Device Hardening * Topic E: Explain Patch Management and Vulnerability Scanning Processes 12 - DEPLOYING AND TROUBLESHOOTING CABLING SOLUTIONS * Topic A: Deploy Structured Cabling Systems * Topic B: Deploy Twisted Pair Cabling Solutions * Topic C: Test and Troubleshoot Twisted Pair Cabling Solutions * Topic D: Deploy Fiber Optic Cabling Solutions 13 - IMPLEMENTING AND TROUBLESHOOTING WIRELESS TECHNOLOGIES * Topic A: Install and Configure Wireless Technologies * Topic B: Troubleshoot Wireless Performance Issues * Topic C: Secure and Troubleshoot Wireless Connectivity 14 - COMPARING AND CONTRASTING WAN TECHNOLOGIES * Topic A: Compare and Contrast WAN Core Service Types * Topic B: Compare and Contrast WAN Subscriber Service Types * Topic C: Compare and Contrast WAN Framing Service Types * Topic D: Compae and Contrast Wireless and IoT WAN Technologies 15 - USING REMOTE ACCESS METHODS * Topic A: Use Remote Access VPNs * Topic B: Use Remote Access Management Methods 16 - IDENTIFYING SITE POLICIES AND BEST PRACTICES * Topic A: Manage Networks with Documentation and Diagrams * Topic B: Summarize the Purposes of Physical Security Devices * Topic C: Compare and Contrast Business Continuity and Disaster Recovery Concepts * Topic D: Identify Policies and Best Practices

Duration 5 Days 30 CPD hours This course is intended for This course is targeted to those seeking A+ Certification and anyone in these roles: IT Support Specialist Helpdesk Technician Field Technician Tier I Support Specialist Desktop Support Specialist Associate Network Engineer Systems Support Technician Junior Systems Administrator Overview At completion of this course, you will be able to: Install and configure end-user devices and software Address connectivity problems Perform basic cybersecurity mitigations Troubleshoot common problems to diagnose and resolve issues Demonstrate basic knowledge of scripting, the cloud, and virtualization CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102. LESSON 1: INSTALLING MOTHERBOARDS AND CONNECTORS * Topic 1A: Explain Cable Types and Connectors * Topic 1B: Install and Configure Motherboards * Topic 1C: Explain Legacy Cable Types LESSON 2: INSTALLING SYSTEM DEVICES * Topic 2A: Install and Configure Power Supplies and Cooling * Topic 2B: Select and Install Storage Devices * Topic 2C: Install and Configure System Memory * Topic 2D: Install and Configure CPUs LESSON 3: TROUBLESHOOTING PC HARDWARE * Topic 3A: Apply Troubleshooting Methodology * Topic 3B: Configure BIOS/UEFI * Topic 3C: Troubleshoot Power and Disk Issues * Topic 3D: Troubleshoot System and Display Issues LESSON 4: COMPARING LOCAL NETWORKING HARDWARE * Topic 4A: Compare Network Types * Topic 4B: Compare Networking Hardware * Topic 4C: Explain Network Cable Types * Topic 4D: Compare Wireless Networking Types LESSON 5: CONFIGURING NETWORK ADDRESSING AND INTERNET CONNECTIONS * Topic 5A: Compare Internet Connection Types * Topic 5B: Use Basic TCP/IP Concepts * Topic 5C: Compare Protocols and Ports * Topic 5D: Compare Network Configuration Concepts LESSON 6: SUPPORTING NETWORK SERVICES * Topic 6A: Summarize Services Provided by Networked Hosts * Topic 6B: Compare Internet and Embedded Appliances * Topic 6C: Troubleshoot Networks LESSON 7: SUMMARIZING VIRTUALIZATION AND CLOUD CONCEPTS * Topic 7A: Summarize Client-Side Virtualization * Topic 7B: Summarize Cloud Concepts LESSON 8: SUPPORTING MOBILE DEVICES * Topic 8A: Set Up Mobile Devices and Peripherals * Topic 8B: Configure Mobile Device Apps * Topic 8C: Install and Configure Laptop Hardware * Topic 8D: Troubleshoot Mobile Device Issues LESSON 9: SUPPORTING PRINT DEVICES * Topic 9A: Deploy Printer and Multifunction Devices * Topic 9B: Replace Print Device Consumables * Topic 9C: Troubleshoot Print Device Issues LESSON 10: CONFIGURING WINDOWS * Topic 10A: Configure Windows User Settings * Topic 10B: Configure Windows System Settings LESSON 11: MANAGING WINDOWS * Topic 11A: Use Management Consoles * Topic 11B: Use Performance and Troubleshooting Tools * Topic 11C: Use Command-line Tools LESSON 12: IDENTIFYING OS TYPES AND FEATURES * Topic 12A: Explain OS Types * Topic 12B: Compare Windows Editions LESSON 13: SUPPORTING WINDOWS * Topic 13A: Perform OS Installations and Upgrades * Topic 13B: Install and Configure Applications * Topic 13C: Troubleshoot Windows OS Problems LESSON 14: MANAGING WINDOWS NETWORKING * Topic 14A: Manage Windows Networking * Topic 14B: Troubleshoot Windows Networking * Topic 14C: Configure Windows Security Settings * Topic 14D: Manage Windows Shares LESSON 15: MANAGING LINUX AND MACOS * Topic 15A: Identify Features of Linux * Topic 15B: Identify Features of macOS LESSON 16: CONFIGURING SOHO NETWORK SECURITY * Topic 16A: Explain Attacks, Threats, and Vulnerabilities * Topic 16B: Compare Wireless Security Protocols * Topic 16C: Configure SOHO Router Security * Topic 16D: Summarize Security Measures LESSON 17: MANAGING SECURITY SETTINGS * Topic 17A: Configure Workstation Security * Topic 17B: Configure Browser Security * Topic 17C: Troubleshoot Workstation Security Issues LESSON 18: SUPPORTING MOBILE SOFTWARE * Topic 18A: Configure Mobile OS Security * Topic 18B: Troubleshoot Mobile OS and App Software * Topic 18C: Troubleshoot Mobile OS and App Security LESSON 19: USING SUPPORT AND SCRIPTING TOOLS * Topic 19A: Use Remote Access Technologies * Topic 19B: Implement Backup and Recovery * Topic 19C: Explain Data Handling Best Practices * Topic 19D: Identify Basics of Scripting LESSON 20: IMPLEMENTING OPERATIONAL PROCEDURES * Topic 20A: Implement Best Practice Documentation * Topic 20B: Use Proper Communication Techniques * Topic 20C: Use Common Safety and Environmental Procedures

Duration 4 Days 24 CPD hours This course is intended for Students for AZ-140: Configuring and Operating Microsoft Azure Virtual Desktop are interested in delivering applications on Azure Virtual Desktop and optimizing them to run in multi-session virtual environments. As an Azure Virtual Desktop administrator, you will closely with the Azure Administrators and Architects, along with Microsoft 365 Administrators. Azure Virtual Desktop administrator responsibilities include planning, deploying, packaging, updating, and maintaining the Azure Virtual Desktop infrastructure. They also create session host images, implement and manage FSLogix, monitor Azure Virtual Desktop performance, and automate Azure Virtual Desktop management tasks. This course teaches Azure administrators how to plan, deliver, and manage virtual desktop experiences and remote apps, for any device, on Azure. Lessons include implementing and managing networking for Azure Virtual Desktop, configuring host pools and session hosts, creating session host images, implementing, and managing FSLogix, monitoring Azure Virtual Desktop performance and health, and automating Azure Virtual Desktop management tasks. Students will learn through a mix of demonstrations and hands-on lab experiences deploying virtual desktop experiences and apps on Azure Virtual Desktop and optimizing them to run in multi-session virtual environments. Candidates of this course must have solid Azure administration skills. This course assumes prior experience, including virtualization, networking, identity, storage, backup and restore, and disaster recovery. Students should have knowledge of on-premises virtual desktop infrastructure technologies as they relate to migrating to Azure Virtual Desktop. Students are expected to have used the tools common to the Azure environment, such as the Azure PowerShell and Cloud Shell. 1 - AZURE VIRTUAL DESKTOP ARCHITECTURE * Azure Virtual Desktop for the enterprise * Azure Virtual Desktop components * Personal and pooled desktops * Service updates for Azure Virtual Desktop desktops * Azure limitations for Azure Virtual Desktop * Virtual machine sizing for Azure Virtual Desktop * Azure Virtual Desktop pricing 2 - DESIGN THE AZURE VIRTUAL DESKTOP ARCHITECTURE * Assess network capacity and speed requirements for Azure Virtual Desktop * Azure Virtual Desktop Experience Estimator * Recommend an operating system for an Azure Virtual Desktop implementation * Balancing host pools * Recommendations for using subscriptions and management groups * Configure a location for the Azure Virtual Desktop metadata * Recommend a configuration for performance requirements 3 - DESIGN FOR USER IDENTITIES AND PROFILES * Select an appropriate licensing model for Azure Virtual Desktop based on requirements * Personal and multi-session desktop scenarios * Recommend an appropriate storage solution * Plan for a desktop client deployment * Plan for Azure Virtual Desktop client deployment - Remote Desktop Protocol (RDP) * Windows Desktop client to multiple devices * Hybrid Identity with Azure Active Directory * Plan for Azure Active Directory (AD) Connect for user identities 4 - IMPLEMENT AND MANAGE NETWORKING FOR AZURE VIRTUAL DESKTOP * Implement Azure virtual network connectivity * Manage connectivity to the internet and on-premises networks * Understanding Azure Virtual Desktop network connectivity * Implement and manage network security for Azure Virtual Desktop * Configure Azure Virtual Desktop session hosts using Azure Bastion * Monitor and troubleshoot network connectivity for Azure Virtual Desktop * Plan and implement Remote Desktop Protocol Shortpath * Configure Remote Desktop Protocol Shortpath for managed networks * Configure Windows Defender Firewall with Advanced Security for RDP Shortpath * Plan and implement Quality of Service for Azure Virtual Desktop 5 - IMPLEMENT AND MANAGE STORAGE FOR AZURE VIRTUAL DESKTOP * Storage for FSLogix components * Configure storage for FSLogix components * Configure storage accounts * Create file shares * Configure disks 6 - CREATE AND CONFIGURE HOST POOLS AND SESSION HOSTS FOR AZURE VIRTUAL DESKTOP * Automate creation of an Azure Virtual Desktop host pool using PowerShell * Configure host pool assignment type * Customize Remote Desktop Protocol (RDP) properties for a host pool * Manage licensing for session hosts that run Windows client * Deploying Azure AD-joined virtual machines in Azure Virtual Desktop 7 - CREATE AND MANAGE SESSION HOST IMAGE FOR AZURE VIRTUAL DESKTOP * Create a managed virtual machine (VM) image * Modify a session host image * Plan for image update and management * Create and use an Azure Compute Gallery using the portal * Create an Azure Virtual Desktop image by using VM Image Builder * Install Microsoft 365 Apps on a master Virtual Hard Disk image * Install language packs in Azure Virtual Desktop 8 - MANAGE ACCESS FOR AZURE VIRTUAL DESKTOP * Role-based access control (RBAC) for Azure Virtual Desktop * Plan and implement Azure roles and role-based access control (RBAC) for Azure Virtual Desktop * Using Azure Virtual Desktop with Microsoft Intune * Configuring screen capture protection for Azure Virtual Desktop 9 - MANAGE SECURITY FOR AZURE VIRTUAL DESKTOP * Plan and implement Conditional Access policies for connections to Azure Virtual Desktop * Plan and implement multifactor authentication (MFA) in Azure Virtual Desktop * Understand Conditional Access policy components * Manage security by using Azure Security Center * Security posture management and threat protection 10 - IMPLEMENT AND MANAGE FSLOGIX * Plan for FSLogix * FSLogix profile containers and Azure files * Install FSLogix * Storage options for FSLogix profile containers * Profile Container vs Office Container * Configure Office Containers * Installing Microsoft Office using FSLogix application containers * Configure Cloud Cache * Configure Profile Containers * Create a profile container with Azure NetApp Files and capacity pool * Manage Rule Sets and application masking 11 - CONFIGURE USER EXPERIENCE SETTINGS * Virtual desktop optimization principles * Persistent virtual desktop environments * Configure user settings through group policies * Configure user settings through Endpoint Manager policies * Configure session timeout properties * Configure device redirections * Configure Universal Print * Implement the Start Virtual Machine on Connect feature * Troubleshoot user profile issues * Troubleshoot Azure Virtual Desktop clients 12 - INSTALL AND CONFIGURE APPS ON A SESSION HOST * MSIX app attach * How MSIX app attach works * Set up a file share for MSIX app attach * Upload MSIX images to Azure NetApp Files in Azure Virtual Desktop * How to configure apps for users * Using the OneDrive sync app on virtual desktops * Using Microsoft Teams on Azure Virtual desktop * Publish built-in apps in Azure Virtual Desktop * Troubleshoot application issues for Azure Virtual Desktop 13 - PLAN FOR DISASTER RECOVERY * Disaster recovery for Azure Virtual Desktop * Virtual machine replication * FSLogix configuration 14 - AUTOMATE AZURE VIRTUAL DESKTOP MANAGEMENT TASKS * Scale session hosts using Azure Automation * Create or update an Azure Automation account * Create an Azure Automation Run As account * Create the Azure Logic App and execution schedule 15 - MONITOR AND MANAGE PERFORMANCE AND HEALTH * Monitor Azure Virtual Desktop by using Azure Monitor * Log Analytics workspace for Azure Monitor * Monitor Azure Virtual Desktop by using Azure Advisor * How to resolve Azure Advisor recommendations * Diagnose graphics performance issues ADDITIONAL COURSE DETAILS: Nexus Humans AZ-140T00 Configuring and Operating Windows Virtual Desktop on Microsoft Azure training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AZ-140T00 Configuring and Operating Windows Virtual Desktop on Microsoft Azure course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate. This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution. Prerequisites Successful Azure Administrators start this role with experience in virtualization, networking, identity, and storage. Understanding of on-premises virtualization technologies, including: VMs, virtual networking, and virtual hard disks. Understanding of network configurations, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies. Understanding of Active Directory concepts, including users, groups, and role-based access control. Understanding of resilience and disaster recovery, including backup and restore operations. 1 - CONFIGURE MICROSOFT ENTRA ID * Describe Microsoft Entra ID benefits and features * Describe Microsoft Entra concepts * Compare Active Directory Domain Services to Microsoft Entra ID * Select Microsoft Entra editions * Implement Microsoft Entra join * Implement Microsoft Entra self-service password reset 2 - CONFIGURE USER AND GROUP ACCOUNTS * Create user accounts * Manage user accounts * Create bulk user accounts * Create group accounts * Create administrative units 3 - CONFIGURE SUBSCRIPTIONS * Identify Azure regions * Implement Azure subscriptions * Obtain an Azure subscription * Identify Azure subscription usage * Implement Microsoft Cost Management * Apply resource tagging * Apply cost savings 4 - CONFIGURE AZURE POLICY * Create management groups * Implement Azure policies * Create Azure policies * Create policy definitions * Create an initiative definition * Scope the initiative definition * Determine compliance 5 - CONFIGURE ROLE-BASED ACCESS CONTROL * Implement role-based access control * Create a role definition * Create a role assignment * Compare Azure roles to Microsoft Entra roles * Apply role-based access control * Review fundamental Azure RBAC roles 6 - CONFIGURE AZURE RESOURCES WITH TOOLS * Use the Azure portal * Use Azure Cloud Shell * Use Azure PowerShell * Use Azure CLI 7 - USE AZURE RESOURCE MANAGER * Review Azure Resource Manager benefits * Review Azure resource terminology * Create resource groups * Create Azure Resource Manager locks * Reorganize Azure resources * Remove resources and resource groups * Determine resource limits 8 - CONFIGURE RESOURCES WITH AZURE RESOURCE MANAGER TEMPLATES * Review Azure Resource Manager template advantages * Explore the Azure Resource Manager template schema * Explore the Azure Resource Manager template parameters * Consider Bicep templates * Review QuickStart templates 9 - CONFIGURE VIRTUAL NETWORKS * Plan virtual networks * Create subnets * Create virtual networks * Plan IP addressing * Create public IP addressing * Associate public IP addresses * Allocate or assign private IP addresses 10 - CONFIGURE NETWORK SECURITY GROUPS * Implement network security groups * Determine network security group rules * Determine network security group effective rules * Create network security group rules * Implement application security groups 11 - CONFIGURE AZURE DNS * Identify domains and custom domains * Verify custom domain names * Create Azure DNS zones * Delegate DNS domains * Add DNS record sets * Plan for Azure Private DNS zones * Review Azure Private DNS zone scenarios 12 - CONFIGURE AZURE VIRTUAL NETWORK PEERING * Determine Azure Virtual Network peering uses * Determine gateway transit and connectivity * Create virtual network peering * Extend peering with user-defined routes and service chaining 13 - CONFIGURE NETWORK ROUTING AND ENDPOINTS * Review system routes * Identify user-defined routes * Determine service endpoint uses * Determine service endpoint services * Identify private link uses 14 - CONFIGURE AZURE LOAD BALANCER * Determine Azure Load Balancer uses * Implement a public load balancer * Implement an internal load balancer * Determine load balancer SKUs * Create back-end pools * Create health probes * Create load balancer rules 15 - CONFIGURE AZURE APPLICATION GATEWAY * Implement Azure Application Gateway * Determine Azure Application Gateway routing * Configure Azure Application Gateway components 16 - CONFIGURE STORAGE ACCOUNTS * Implement Azure Storage * Explore Azure Storage services * Determine storage account types * Determine replication strategies * Access storage * Secure storage endpoints 17 - CONFIGURE AZURE BLOB STORAGE * Implement Azure Blob Storage * Create blob containers * Assign blob access tiers * Add blob lifecycle management rules * Determine blob object replication * Upload blobs * Determine Blob Storage pricing 18 - CONFIGURE AZURE STORAGE SECURITY * Review Azure Storage security strategies * Create shared access signatures * Identify URI and SAS parameters * Determine Azure Storage encryption * Create customer-managed keys * Apply Azure Storage security best practices 19 - CONFIGURE AZURE FILES AND AZURE FILE SYNC * Compare storage for file shares and blob data * Manage Azure file shares * Create file share snapshots * Implement Azure File Sync * Identify Azure File Sync components * Deploy Azure File Sync 20 - CONFIGURE AZURE STORAGE WITH TOOLS * Use Azure Storage Explorer * Use the Azure Import/Export service * Use the WAImportExport tool * Use the AzCopy tool 21 - CONFIGURE VIRTUAL MACHINES * Review cloud services responsibilities * Plan virtual machines * Determine virtual machine sizing * Determine virtual machine storage * Create virtual machines in the Azure portal * Connect to virtual machines 22 - CONFIGURE VIRTUAL MACHINE AVAILABILITY * Plan for maintenance and downtime * Create availability sets * Review update domains and fault domains * Review availability zones * Compare vertical and horizontal scaling * Implement Azure Virtual Machine Scale Sets * Create Virtual Machine Scale Sets * Implement autoscale * Configure autoscale 23 - CONFIGURE AZURE APP SERVICE PLANS * Implement Azure App Service plans * Determine Azure App Service plan pricing * Scale up and scale out Azure App Service * Configure Azure App Service autoscale 24 - CONFIGURE AZURE APP SERVICE * Implement Azure App Service * Create an app with App Service * Explore continuous integration and deployment * Create deployment slots * Add deployment slots * Secure your App Service app * Create custom domain names * Back up and restore your App Service app * Use Azure Application Insights 25 - CONFIGURE AZURE CONTAINER INSTANCES * Compare containers to virtual machines * Review Azure Container Instances * Implement container groups * Review the Docker platform 26 - CONFIGURE FILE AND FOLDER BACKUPS * Describe Azure Backup benefits * Implement Backup Center for Azure Backup * Configure Azure Recovery Services vault backup options * Use the Microsoft Azure Recovery Services (MARS) agent * Configure on-premises file and folder backups 27 - CONFIGURE VIRTUAL MACHINE BACKUPS * Explore options to protect virtual machine data * Create virtual machine snapshots in Azure Backup * Set up Azure Recovery Services vault backup options * Back up your virtual machines * Restore your virtual machines * Implement System Center DPM and Azure Backup Server * Compare the MARS agent and Azure Backup Server * Implement soft delete for your virtual machines * Implement Azure Site Recovery 28 - CONFIGURE AZURE MONITOR * Describe Azure Monitor key capabilities * Describe Azure Monitor components * Define metrics and logs * Identify monitoring data and tiers * Describe activity log events * Query the activity log 29 - CONFIGURE AZURE ALERTS * Describe Azure Monitor alerts * Manage Azure Monitor alerts * Create alert rules * Create action groups 30 - CONFIGURE LOG ANALYTICS * Determine Log Analytics uses * Create a Log Analytics workspace * Create Kusto (KQL) queries * Structure Log Analytics queries 31 - CONFIGURE NETWORK WATCHER * Describe Azure Network Watcher features * Review IP flow verify diagnostics * Review next hop diagnostics * Visualize the network topology

Duration 3 Days 18 CPD hours This course is intended for This course is for Network Engineers looking to specialize in Azure networking solutions. An Azure Network engineer designs and implements core Azure networking infrastructure, hybrid networking connections, load balance traffic, network routing, private access to Azure services, network security and monitoring. The azure network engineer will manage networking solutions for optimal performance, resiliency, scale, and security. This course teaches Network Engineers how to design, implement, and maintain Azure networking solutions. This course covers the process of designing, implementing, and managing core Azure networking infrastructure, Hybrid Networking connections, load balancing traffic, network routing, private access to Azure services, network security and monitoring. Learn how to design and implement a secure, reliable, network infrastructure in Azure and how to establish hybrid connectivity, routing, private access to Azure services, and monitoring in Azure. Prerequisites Prerequisite courses (or equivalent knowledge and hands-on experience): AZ-104T00 - Microsoft Azure Administrator 1 - INTRODUCTION TO AZURE VIRTUAL NETWORKS * Explore Azure Virtual Networks * Configure public IP services * Design name resolution for your virtual network * Enable cross-virtual network connectivity with peering * Implement virtual network traffic routing * Configure internet access with Azure Virtual NAT 2 - DESIGN AND IMPLEMENT HYBRID NETWORKING * Design and implement Azure VPN Gateway * Connect networks with Site-to-site VPN connections * Connect devices to networks with Point-to-site VPN connections * Connect remote resources by using Azure Virtual WANs * Create a network virtual appliance (NVA) in a virtual hub 3 - DESIGN AND IMPLEMENT AZURE EXPRESSROUTE * Explore Azure ExpressRoute * Design an ExpressRoute deployment * Configure peering for an ExpressRoute deployment * Connect an ExpressRoute circuit to a virtual network * Connect geographically dispersed networks with ExpressRoute global reach * Improve data path performance between networks with ExpressRoute FastPath * Troubleshoot ExpressRoute connection issues 4 - LOAD BALANCE NON-HTTP(S) TRAFFIC IN AZURE * Explore load balancing * Design and implement Azure load balancer using the Azure portal * Explore Azure Traffic Manager 5 - LOAD BALANCE HTTP(S) TRAFFIC IN AZURE * Design Azure Application Gateway * Configure Azure Application Gateway * Design and configure Azure Front Door 6 - DESIGN AND IMPLEMENT NETWORK SECURITY * Get network security recommendations with Microsoft Defender for Cloud * Deploy Azure DDoS Protection by using the Azure portal * Deploy Network Security Groups by using the Azure portal * Design and implement Azure Firewall * Secure your networks with Azure Firewall Manager * Implement a Web Application Firewall on Azure Front Door 7 - DESIGN AND IMPLEMENT PRIVATE ACCESS TO AZURE SERVICES * Explain virtual network service endpoints * Define Private Link Service and private endpoint * Integrate private endpoint with DNS * Integrate your App Service with Azure virtual networks 8 - DESIGN AND IMPLEMENT NETWORK MONITORING * Monitor your networks using Azure monitor * Monitor your networks using Azure network watcher

Duration 1 Days 6 CPD hours This course is intended for The intended audience for this course would be those who have been using Office 365 for some time and are now looking at optimizing their existing business processes and designing new ones. Overview #NAME? This course delivers an instructor-led product showcase for Microsoft Power Automate from start to finish in an engaging and practical way. Power Automate is a diverse product, turning business processes into automated, consistent and visual workPower Automates. Power Automate is designed to interweave the various products in Office 365 as well as connect to other on-premises and web-based solutions. This course will give you the confidence to select the right actions and workPower Automate logic for your business workPower Automates. 1 - AN INTRODUCTION TO POWER AUTOMATE * What is Microsoft Power Automate? * The benefits of automation * How to get to Power Automate * Lab 1: Setup your tenant * Setup Office 365 * Download Course Files * Customise your App Launcher * Create accounts for colleagues * After completing this module, students will be able to: * Know what Microsoft Power Automate is * The Benefits of using Power Automate to automate processes * How to access a Power Automate 2 - GETTING STARTED WITH POWER AUTOMATE * Using Power Automate templates * Navigating in Power Automate * Editing a Power Automate * Publish and trigger a Power Automate * Turn off or delete a Power Automate * Lab 1: Building processes in Office 365 * Create a Team with a channel * Build an absence business process * Testing the absence process * Optional: Create Feedback Form * Optional: Power Automate to Notify of Bad Ratings * Optional: Test your Form and Power Automate * After completing this module, students will be able to: * How to use Power Automate tempaltes * How to navigate around Power Automate * How to edit Power Automates * How to publish and trigger Power Automates * How to turn off or delete Power Automates 3 - POWER AUTOMATE LOGIC * Adding conditions * Designing switches * Using apply to each * Configuring do until logic * Adding a scope * Lab 1: Scheduling documentation reviews * Setup a policy library in SharePoint * Design a policy review schedule * Testing the policy review process * Optional: Notify if a file nears review * After completing this module, students will be able to: * How to add condtions in a Power Automate * How to design switches for a Power Automate * How to use apply to each * How to configure do until logic * How to add a scope 4 - INTEGRATION * Standard and premium connectors * Connecting to web services * Using Power Automate with on-premises data * Lab 1: Using Power Automate and SQL to Review Sales * Create a new orders list * Designing the price check process * Testing the price check process * Optional: Update with managers * After completing this module, students will be able to: * How to use Standard and Premium connectors * How to connect to web services * How to using Power Automate with on-premises data 5 - THE MOBILE APP * Downloading the mobile app * Signing in and account management * Building and managing Power Automates * Creating buttons * Feeds and approvals * Lab 1: Optional: Using the Power Automate mobile app * Setting up the Power Automate mobile app * Create a new Power Automate in the mobile app * Using Power Automate buttons in the app * Uninstall the Power Automate mobile app * After completing this module, students will be able to: * How to download the mobile app * How to sign into the mobile app * How to build and manage Power Automates in the mobile app * How to create buttons in the mobile app * How to feed and use approvals in the mobile app 6 - ADMINISTRATION AND MAINTENANCE * Maintaining a Power Automate * View history and analytics * Sharing a Power Automate * Export and import Power Automates * Office 365 administration for Power Automate * Environments * Data policies * Data integration * Lab 1: Maintaining your Power Automates * Share a Power Automate with a colleague * Disabling an active Power Automate * Deleting a Power Automate * After completing this module, students will be able to: * How to maintain a Power Automate * How to view history and analytics for a Power Automate * How to share a Power Automate * How to export and import Power Automates * How to administrate a Power Automate in Office 365 * How to use data policies in a Power Automate * How to use data integration in a Power Automate

Duration 1 Days 6 CPD hours This course is intended for This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both.ÿCandidates may have knowledge of cloud-based solutions or may be new to Microsoft 365. Overview After completing this course, students will be able to: Describe cloud concepts Describe core Microsoft 365 services and concepts Describe security, compliance, privacy, and trust in Microsoft 365 Describe Microsoft 365 pricing and support This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You?ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support. 1 - DESCRIBE CLOUD COMPUTING * What is cloud computing * Describe the shared responsibility model * Define cloud models * Describe the consumption-based model 2 - DESCRIBE THE BENEFITS OF USING CLOUD SERVICES * Describe the benefits of high availability and scalability in the cloud * Describe the benefits of reliability and predictability in the cloud * Describe the benefits of security and governance in the cloud * Describe the benefits of manageability in the cloud 3 - DESCRIBE CLOUD SERVICE TYPES * Describe Infrastructure as a Service * Describe Platform as a Service * Describe Software as a Service 4 - WHAT IS MICROSOFT 365? * Describe the differences between Office 365 and Microsoft 365 * Describe Windows 365 * Describe how Microsoft 365 empowers workers in this hybrid world of work * Explore Microsoft 365 tenant 5 - DESCRIBE PRODUCTIVITY SOLUTIONS OF MICROSOFT 365 * Describe the productivity capabilities and benefits of Microsoft 365 * Describe Microsoft 365 Apps * Describe work management tools in Microsoft 365 * Describe additional Microsoft 365 productivity apps 6 - DESCRIBE COLLABORATION SOLUTIONS OF MICROSOFT 365 * Describe the collaboration capabilities and benefits of Microsoft 365 * Describe how Microsoft Teams promotes collaboration and enhances teamwork * Describe the Microsoft Viva apps * Describe how Yammer helps communities connect and grow 7 - DESCRIBE ENDPOINT MODERNIZATION, MANAGEMENT CONCEPTS, AND DEPLOYMENT OPTIONS IN MICROSOFT 365 * Describe the endpoint management capabilities of Microsoft 365 * Compare the differences of Windows 365 and Azure Virtual Desktop * Describe the deployment and release models for Windows-as-a-Service (WaaS) * Identify deployment methods and update channels for Microsoft 365 Apps 8 - DESCRIBE ANALYTICS CAPABILITIES OF MICROSOFT 365 * Describe the capabilities of Viva Insights * Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal * Describe the reports available in the Microsoft 365 admin center and other admin centers 9 - DESCRIBE THE SERVICES AND IDENTITY TYPES OF AZURE AD * Describe Azure Active Directory * Describe the available Azure AD editions * Describe Azure AD identity types * Describe the types of external identities * Describe the concept of hybrid identity 10 - DESCRIBE THE ACCESS MANAGEMENT CAPABILITIES OF AZURE AD * Describe Conditional Access in Azure AD * Describe the benefits of Azure AD roles and role-based access control 11 - DESCRIBE THREAT PROTECTION WITH MICROSOFT 365 DEFENDER * Describe Microsoft 365 Defender services * Describe Microsoft Defender for Office 365 * Describe Microsoft Defender for Endpoint * Describe Microsoft Defender for Cloud Apps * Describe Microsoft Defender for Identity * Describe the Microsoft 365 Defender portal 12 - DESCRIBE SECURITY CAPABILITIES OF MICROSOFT SENTINEL * Describe how Microsoft Sentinel provides integrated threat management * Understand Sentinel costs 13 - DESCRIBE THE COMPLIANCE MANAGEMENT CAPABILITIES IN MICROSOFT PURVIEW * Describe the Microsoft Purview compliance portal * Describe Compliance Manager * Describe use and benefits of compliance score 14 - DESCRIBE THE SERVICE TRUST PORTAL AND PRIVACY AT MICROSOFT * Describe the Service Trust Portal * Describe Microsoft's privacy principles * Describe Microsoft Priva 15 - DESCRIBE MICROSOFT 365 PRICING, LICENSING, AND BILLING OPTIONS * Explore pricing models for Microsoft cloud services * Explore the billing and bill management options * Explore the available licensing and management options 16 - DESCRIBE SUPPORT OFFERINGS FOR MICROSOFT 365 SERVICES * Explore support options for Microsoft 365 services * Explain service level agreement (SLAs) concepts * Identify how to track the service health status * Explore how organizations can share feedback on Microsoft 365 services

Duration 1 Days 6 CPD hours This course is intended for The audience for this course is individuals who want to learn the fundamentals of database concepts in a cloud environment, get basic skilling in cloud data services, and build their foundational knowledge of cloud data services within Microsoft Azure. Overview Describe core data concepts Identify considerations for relational data on Azure Describe considerations for working with non-relational data on Azure Describe an analytics workload on Azure In this course, students will gain foundational knowledge of core data concepts and related Microsoft Azure data services. Students will learn about core data concepts such as relational, non-relational, big data, and analytics, and build their foundational knowledge of cloud data services within Microsoft Azure. Students will explore fundamental relational data concepts and relational database services in Azure. They will explore Azure storage for non-relational data and the fundamentals of Azure Cosmos DB. Students will learn about large-scale data warehousing, real-time analytics, and data visualization. 1 - EXPLORE CORE DATA CONCEPTS * Identify data formats * Explore file storage * Explore databases * Explore transactional data processing * Explore analytical data processing 2 - EXPLORE DATA ROLES AND SERVICES * Explore job roles in the world of data * Identify data services 3 - EXPLORE FUNDAMENTAL RELATIONAL DATA CONCEPTS * Understand relational data * Understand normalization * Explore SQL * Describe database objects 4 - EXPLORE RELATIONAL DATABASE SERVICES IN AZURE * Describe Azure SQL services and capabilities * Describe Azure services for open-source databases 5 - EXPLORE AZURE STORAGE FOR NON-RELATIONAL DATA * Explore Azure blob storage * Explore Azure DataLake Storage Gen2 * Explore Azure Files * Explore Azure Tables 6 - EXPLORE FUNDAMENTALS OF AZURE COSMOS DB * Describe Azure Cosmos DB * Identify Azure Cosmos DB APIs 7 - EXPLORE FUNDAMENTALS OF LARGE-SCALE DATA WAREHOUSING * Describe data warehousing architecture * Explore data ingestion pipelines * Explore analytical data stores 8 - EXPLORE FUNDAMENTALS OF REAL-TIME ANALYTICS * Understand batch and stream processing * Explore common elements of stream processing architecture * Explore Azure Stream Analytics * Explore Apache Spark on Microsoft Azure 9 - EXPLORE FUNDAMENTALS OF DATA VISUALIZATION * Describe Power BI tools and workflow * Describe core concepts of data modeling * Describe considerations for data visualization