Name: Achieving Sales on the Telephone
Price: 800 GBP
Availability: InStock

Bristol

<p style="color: rgb(0, 33, 75); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 33, 75);">A whole day of workshops for groups of pupils throughout your school, delivered by a dedicated ally of disabled people. Engaging and thought-provoking, these workshops are a must for schools that want to challenge prejudice and promote disability equality.</p><p style="color: rgb(0, 33, 75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 33, 75);"><br fr-original-style="" style="box-sizing: border-box;"></p><h3 style="color: rgb(53, 94, 155); box-sizing: border-box;" fr-original-style=" color: rgb(53, 94, 155);">Workshops will help pupils to:</h3><ul style="color: rgb(0, 44, 112); box-sizing: border-box;" fr-original-style=" color: rgb(0, 44, 112);"><li fr-original-style="" style="box-sizing: border-box;">learn more about disability and human rights</li><li fr-original-style="" style="box-sizing: border-box;">hear disabled people&rsquo;s perspectives</li><li fr-original-style="" style="box-sizing: border-box;">identify common stereotypes and some of the prejudices disabled people face</li><li fr-original-style="" style="box-sizing: border-box;">consider what disability is and how it arises</li><li fr-original-style="" style="box-sizing: border-box;">understand the difference between impairment and disability</li><li fr-original-style="" style="box-sizing: border-box;">review terminology and its effect on disabled people&rsquo;s identities</li><li fr-original-style="" style="box-sizing: border-box;">learn about disabled people who have made a difference</li><li fr-original-style="" style="box-sizing: border-box;">ask sensitive questions anonymously</li><li fr-original-style="" style="box-sizing: border-box;">become advocates for disability equality</li></ul><p style="color: rgb(0, 33, 75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 33, 75);"><br fr-original-style="" style="box-sizing: border-box;"></p><h3 style="color: rgb(53, 94, 155); box-sizing: border-box;" fr-original-style=" color: rgb(53, 94, 155);">95-100% of participants say that they found our workshop helpful</h3><p style="color: rgb(0, 33, 75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 33, 75);">Some of the reasons pupils have given for finding the workshop helpful are:</p><ul style="color: rgb(0, 44, 112); box-sizing: border-box;" fr-original-style=" color: rgb(0, 44, 112);"><li fr-original-style="" style="box-sizing: border-box;">&ldquo;Until today I had always been scared of disabled people but today I have learnt that disabled people have a heart and emotions too.&rdquo;</li><li fr-original-style="" style="box-sizing: border-box;">&ldquo;I now understand more about disabilities. My sister and brother has disabilities.&rdquo;</li><li fr-original-style="" style="box-sizing: border-box;">&ldquo;It shows that although disabled people have limits they can do many things.&rdquo;</li><li fr-original-style="" style="box-sizing: border-box;">&ldquo;Because presenter told in very simply way about complicated things and used interesting examples.&rdquo;</li><li fr-original-style="" style="box-sizing: border-box;">&ldquo;Now I know that disabled people do things differently.&rdquo;</li></ul><h3 style="color: rgb(53, 94, 155); box-sizing: border-box;" fr-original-style=" color: rgb(53, 94, 155);">FAQs:</h3><ul style="color: rgb(0, 44, 112); box-sizing: border-box;" fr-original-style=" color: rgb(0, 44, 112);"><p style="color: rgb(0, 33, 75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 33, 75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How long is each workshop?</strong><br fr-original-style="" style="box-sizing: border-box;">40-45 minutes; this can be adjusted to fit in with your school day.</p><p style="color: rgb(0, 33, 75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 33, 75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How many workshops will you deliver?</strong><br fr-original-style="" style="box-sizing: border-box;">We can deliver up to six workshops in a day.</p><p style="color: rgb(0, 33, 75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 33, 75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How many pupils should there be in each group?</strong><br fr-original-style="" style="box-sizing: border-box;">The workshops are interactive, so they are more effective with groups of around 20 pupils. We are often asked to work with larger groups and this still generates excellent feedback from pupils and staff.</p><p style="color: rgb(0, 33, 75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 33, 75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What year groups are these workshops for?</strong><br fr-original-style="" style="box-sizing: border-box;">The workshops are suitable for all year groups in primary and secondary schools; we adapt the content and presentation according to the age of pupils.</p><p style="color: rgb(0, 33, 75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 33, 75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Does a member of staff need to stay with the group?</strong><br fr-original-style="" style="box-sizing: border-box;">Yes, we ask that a member of staff is present at each workshop.</p><p style="color: rgb(0, 33, 75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 33, 75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Will you need any equipment?</strong><br fr-original-style="" style="box-sizing: border-box;">We ask for a computer, projector and access to the internet. Pupils will need a pen to write with.</p><p style="color: rgb(0, 33, 75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 33, 75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How are the workshops evaluated?</strong><br fr-original-style="" style="box-sizing: border-box;">At the end of each workshop we ask all (except the youngest) pupils to write down if they have found it helpful or not and why; we may also offer them an opportunity to ask a question anonymously.If schools have opted for this (please see optional extras below) we will send the school written responses to questions and a transcript of pupils&rsquo; feedback as evidence of impact.</p></ul><h3 style="color: rgb(53, 94, 155); box-sizing: border-box;" fr-original-style=" color: rgb(53, 94, 155);"><br fr-original-style="" style="box-sizing: border-box;"></h3><h3 style="color: rgb(53, 94, 155); box-sizing: border-box;" fr-original-style=" color: rgb(53, 94, 155);">Cost:</h3><p style="color: rgb(0, 33, 75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 33, 75);">CSIE price: &pound;800+vat plus expenses</p><p style="color: rgb(0, 33, 75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 33, 75);">Optional extras:</p><p style="color: rgb(0, 33, 75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 33, 75);">a) written responses to pupils&rsquo; anonymous questions (&pound;50+vat)</p><p style="color: rgb(0, 33, 75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 33, 75);">b) transcript of pupils&rsquo; feedback, as evidence of impact (&pound;50+vat)</p>

Centre For Studies On Inclusive Education

Disability awareness workshops for pupils

General admission

Wakefield

<section data-element_type="section" data-id="141278d" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="e6dbe55" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="2d2bccd" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-element_type="section" data-id="2aa0345" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="1938d5f" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="f368761" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-element_type="section" data-id="f9103e2" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="1d13439" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="17ec7ae" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Overview</h2></div><div data-element_type="widget" data-id="17d7f90" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This one day course will provide guidance on how to become more assertive and build self-confidence, which in-turn will help your attendees to achieve greater work effectiveness and productivity, whilst putting them in control of their daily activities and making them more able to overcome stressful work and life situations.</p></div></div></section><section data-element_type="section" data-id="2f03dc6" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="a4cdf15" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="367f026" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Description</h2></div><div data-element_type="widget" data-id="535c439" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p align="left" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Being assertive is being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behaviour.</p><p align="left" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">By developing assertiveness and becoming aware of our own strengths and weaknesses, we can modify our behaviour for greater effectiveness in social and business interactions.</p><p align="left" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Topics covered:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is Assertiveness?&nbsp;</strong>&ndash; A series of activities relating to what assertiveness means and,&nbsp;perhaps more importantly, what it means to the participants.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">My Assertiveness Goals</strong> &ndash; A chance for the participants to review what they want to get out of the session and where they would like to end up with regard to their approach to assertiveness.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How Assertiveness Works</strong> &ndash; A look at human reactions and the reasoning behind them culminating in an activity that looks at the participants own observations in relation to assertive behaviour.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">My Assertive Rights</strong> &ndash; A review of the rights we have as individuals followed by a commitment to the rights by the participants.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Taking a Positive Approach&nbsp;</strong>&ndash; Looking at key methodology, including:</li></ul><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&ndash; Giving and Receiving Compliments<br fr-original-style="" style="box-sizing: border-box;"></strong>A review of typical responses to compliments and their negative consequences, followed by an opportunity to develop new, positive responses.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&ndash; Improving Self-Esteem<br fr-original-style="" style="box-sizing: border-box;"></strong>An in-depth review of each individual&rsquo;s positive aspects.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&ndash; New Challenges<br fr-original-style="" style="box-sizing: border-box;"></strong>A set of challenges to take participants out of their comfort-zone and into the realm of possibilities.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&ndash; Effective Communication<br fr-original-style="" style="box-sizing: border-box;"></strong>A look at what makes effective communication, with some modelling of behaviours.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approaching Assertiveness</strong> &ndash; A look at the four cornerstones of being assertive with an opportunity to practice these behaviours.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Words You Use&nbsp;</strong>&ndash; Understanding the key areas of effective communication. Covering the areas of; Disclosing Your Feelings, Being Clear, Being Persistent, Empathising and Working Towards a Wise Outcome.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Preparing to Be Assertive</strong> &ndash; A chance to understand and practice a set process of &lsquo;scripting&rsquo; in order to develop an effective and natural approach to assertive interactions.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Assertive Review</strong> &ndash; An activity that solidifies the reasoning behind wanting to become assertive, whilst demonstrating that it is not an unachievable outcome.</li></ul></div></div></section><section data-element_type="section" data-id="2d5ed23" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="c5b190b" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="0494360" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Who should attend</h2></div></div></section><section data-element_type="section" data-id="d32129d" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="feb4f53" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="dd3dde2" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Anyone that needs to develop their assertiveness skills and improve communication with others</p></div><div data-element_type="widget" data-id="3c2692f" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Requirements for Attendees</h2></div><div data-element_type="widget" data-id="9fa9212" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">None.</p></div></div></section></div></div></section></div></div></section><section data-element_type="section" data-id="f9cb5f1" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="bda27b8" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section>

Inovra Group

Business Development

Professional Development

Assertiveness in Action

Session for up to ten delegates in a single session

Group Session

<section data-element_type="section" data-id="c64e7af" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="f76ef42" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="b4b46a1" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h1 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Overview</h1></div><div data-element_type="widget" data-id="0d88ac6" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This course has been created to help safely navigate attendees through the minefield of absence management, paying attention to issues of systems, procedures and organisational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. Attendees will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks.</p></div></div></section><section data-element_type="section" data-id="017e92c" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="3a456f6" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="d97d947" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Description</h2></div><div data-element_type="widget" data-id="aef4b3c" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">It&rsquo;s estimated that absence from work costs the UK economy over &pound;13 billion per year, with the &lsquo;average&rsquo; employee taking around seven days off sick annually. The need for managers, HR people and leaders to control absenteeism is critical if a company is to survive and prosper.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">But just what is &lsquo;absence&rsquo;? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law?</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">As well as the usual training material, attendees on this course also receive several useful handouts and exercises relating to absence management.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Topics covered:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">An Absence Management Model</strong> &ndash; this section identifies a simple model for managers to apply when dealing with absenteeism&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defining Absence</strong> &ndash; the text book definition will help learners clearly understand what is meant by absence&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Types of Absence</strong> &ndash; unravelling the different types of absence and distinguishing between absence and leave&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classifying Absence</strong> &ndash; by classifying types of absence, the learner can begin to get a steer on how to manage it&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Statistics</strong> &ndash; identifying the real cost of absence and looking at regional and sector differences&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Reasons for Absence</strong> &ndash; considering the high-level issues that have an impact on absence, like culture and job design&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Causes of Sickness</strong> &ndash; here the national league tables of sickness causes are discussed, giving the learner the chance to reflect on their own team or company&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Absence Management &ndash; Stage 1</strong> &ndash; contracts, policies, procedures and legal entitlements are all examined here, to allow learners to get a grasp of what they have to know to&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Absence Management &ndash; Stage 2</strong> &ndash; record keeping, costing absence and benchmarking provide the chance for analysis and understanding in the context of the learner&rsquo;s own organisation&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Absence Management &ndash; Stage 3</strong> &ndash; setting out the skills and interventions that managers need to apply in the effective management of absence, including: communication, professional advice, workplace issues and return to work interviews&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Traditional Approaches</strong> &ndash; an examination of performance management, sick pay, discipline, recruitment and selection and how these can lend themselves to effective absence management&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Reducing Absenteeism</strong> &ndash; through less traditional approaches, looking at &lsquo;carrots and sticks&rsquo;, targets, employee assistance, unusual initiatives and organisational culture.&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Recent&nbsp;Developments</strong> &ndash; considering the impact of &lsquo;fit notes&rsquo; and potential pandemics.</span></li></ul></div></div></section><section data-element_type="section" data-id="aa2c70a" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="e197c99" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="a047155" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Who should attend</h2></div><div data-element_type="widget" data-id="bfe9819" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This course has been designed for anyone that deals with absence or needs to have an awareness of the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">absence management</strong> process. This could include; Team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organisations.</p></div></div></section><section data-element_type="section" data-id="a8722c0" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="afef30f" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="fde7bee" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Requirements for Attendance</h2></div><div data-element_type="widget" data-id="d06a369" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">None.</p></div></div></section>

Absence Management

Group booking for up to ten delegates on the course.  See FAQ for delivery location details.

<section data-element_type="section" data-id="141278d" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="e6dbe55" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="2d2bccd" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-element_type="section" data-id="2aa0345" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="1938d5f" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="f368761" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-element_type="section" data-id="95f0aa3" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="3978add" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="fe16006" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Overview</h2></div></div></section><section data-element_type="section" data-id="efb0549" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="56cec3b" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="2ca8ef0" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This one day course covers the basics of brainstorming and then goes on to look at a number of different yet highly effective techniques that can be employed.</p></div></div></section><section data-element_type="section" data-id="ed2fd98" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="987bb79" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="ea4170b" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Description</h2></div></div></section><section data-element_type="section" data-id="b7b4110" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="6c627ff" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="32dfea3" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p align="left" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Brainstorming is probably the most well known and most widely used method for bringing groups of people together to generate ideas about an issue or problem. This is because it&rsquo;s a good way to gather a lot of ideas very quickly. It is also a great way of bringing people together and helping to build them as a team. Just imagine the effect on the team and its morale if ideas that they generate are actually used. There is no doubt that people are more likely to buy into the ideas that they came up with themselves.</p><p align="left" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Although brainstorming is widely used for decision-making, it is not always handled very well. If that is the case, it can have the opposite effect to the one that is intended. Rather than creating ideas it can stifle them and rather than motivating people it demotivates them.</p><p align="left" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This highly interactive course will help learners to make the most of brainstorming sessions and also provides alternative techniques to enliven any session that is beginning to flag.</p><p align="left" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Topics covered:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is Brainstorming?</strong> &ndash; A discussion to help participants understand what brainstorming is, and what it involves.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming rules</strong> &ndash; A quick look at the very limited rules suggested by Alex Osborn who is generally credited with being the inventor of brainstorming.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Preparation</strong> &ndash; Although many brainstorming sessions take place on the spur of the moment they all require some preparation. We look at the importance of defining the purpose of the session, selecting the right participants, and then briefing them properly.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Storm and Floods</strong> &ndash; This is an activity that we re-visit on several occasions to take participants through the whole brainstorming process and to give them plenty of practice.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Three R&rsquo;s of Facilitation</strong>&nbsp;&ndash; The three R&rsquo;s take you through the essential elements of facilitating an effective brainstorming session.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Closing the Session</strong> &ndash; Effective closing of the brainstorm may be just as important as the session itself. We look at the essential elements that the facilitator needs to cover.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Clarify and Nurture</strong> &ndash; Learners discover the importance of ensuring that all ideas that are unclear are clarified and that ideas are nurtured. They also learn what this involves practically.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Alternative Techniques</strong> &ndash; There are many ways to enliven a flagging brainstorming session, provide a fresh approach or simply build on initial ideas. The learners are introduced to some of the most important of these.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming Scenarios</strong> &ndash; Learners work through up to 6 scenarios so that they can practice the alternative techniques covered during the programme.</li></ul></div></div></section><section data-element_type="section" data-id="ef10a47" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="ac36bcf" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="e9955ad" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Who should attend</h2></div></div></section><section data-element_type="section" data-id="df015f9" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="8ea55a8" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="bea3a38" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Anyone who facilitates or takes part in brainstorming sessions, or wants to work with organisational teams to develop their problem-solving abilities.</p></div></div></section><section data-element_type="section" data-id="f3ea3e1" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="425a4f5" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="4009f5d" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Requirements for Attendees</h2></div></div></section><section data-element_type="section" data-id="7c668de" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="2d8ca9a" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="a2db219" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">None.</p></div></div></section></div></div></section></div></div></section><section data-element_type="section" data-id="f9cb5f1" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="bda27b8" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section>

Brainstorming Techniques

<section data-element_type="section" data-id="0ce9887" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="7a86ad6" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="675df2c" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Overview</h2></div></div></section><section data-element_type="section" data-id="b65f267" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="3dd6aa2" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="c69717a" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This one day Accident Investigation course will give participants the necessary information and skills to enable them to carry out a thorough and effective accident investigation.</p></div></div></section><section data-element_type="section" data-id="0cef489" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="203cb18" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="8959dcf" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Description</h2></div></div></section><section data-element_type="section" data-id="9e0fd79" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="f99a0e9" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="ab83b21" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This course will provide attendees with the necessary information and skills, to reach the right conclusions, make effective, practical recommendations and thereby make a significant contribution to improving workplace health and safety.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Topics covered:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accidents &amp; Accident Causation</strong> &ndash; If an organisation does not properly control risks, the outcome of an accident often depends on chance. Because the outcome of an accident cannot be accurately predicted, the only way to effectively reduce accidents is by controlling the underlying causes of all the different accident types.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accident Reporting Process</strong> &ndash; Reporting of Injuries, Diseases &amp; Dangerous Occurrences Regulations 1995 (RIDDOR)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Process</strong> &ndash; You have 2 top priorities when you are first notified of an accident. The first is to the injured person to ensure that appropriate medical attention is available. The second priority is then to ensure that the area is made safe to ensure no other persons are injured</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accident Investigation</strong> &ndash; Every employer has a Moral, Legal &amp; Economic obligation to protect the health and safety of employees while at work</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Cause of Accidents</strong> &ndash; During an accident investigation you will be looking for the unsafe acts and the unsafe conditions which contributed to the accident. If you carry out the investigation effectively, then you will find the root cause or causes of the accident</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Facts to be Collated</strong> &ndash; When you conduct an accident investigation you should be seeking to obtain information on unsafe acts, unsafe conditions, immediate failures and latent failures. To find out these various elements of the accident you need to ask the questions who, where, when, and what, which will give you details of the event</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Reaching Conclusion</strong> &ndash; Identifying all the failure modes, satisfy all the answers to what, where, why, who etc., and thus identify all the causes of the accident</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Review of Session</strong> &ndash; Creating an action plan to embed learning.</li></ul></div></div></section><section data-element_type="section" data-id="b20f93d" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="4b3b5e2" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="a8e6bc7" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Who should attend</h2></div></div></section><section data-element_type="section" data-id="ebf9787" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="1d649dc" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="77cbe1b" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Managers, leaders, trainers, health and safety officers and anyone involved in health and safety training and/or procedures.</p></div></div></section><section data-element_type="section" data-id="966e6ed" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="f23eae0" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="d112203" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Requirements for Attendees</h2></div></div></section><section data-element_type="section" data-id="30b0186" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="51d5a6b" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="47f746b" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">None.</p></div></div></section>

Accident Investigation

<section data-element_type="section" data-id="141278d" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="e6dbe55" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="2d2bccd" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-element_type="section" data-id="2aa0345" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="1938d5f" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="f368761" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-element_type="section" data-id="91abf80" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="4a7372b" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="b7118bc" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Overview</h2></div><div data-element_type="widget" data-id="765717d" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Appreciative Inquiry is a form of action research that collects people&rsquo;s stories of best practices. &nbsp;We can use these best practices as a way to initiate organisational change.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This course will guide attendees through the process of Appreciative Inquiry (AI) and give them&nbsp;the techniques to succeed in using the AI system. This course will benefit anyone that leads change and wants to create positive dialogue that leads to improvements within their organisation.</p></div></div></section><section data-element_type="section" data-id="6f21180" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="df9ba20" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="6e84304" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Description</h2></div><div data-element_type="widget" data-id="38d6fd1" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">David Cooperrider, Suresh Srivastva, and their colleagues at Case Western Reserve University developed AI in the 1980s. According to them, the aim of Appreciative Inquiry is to help the organisation in:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Envisioning a collectively desired future</li><li fr-original-style="" style="box-sizing: border-box;">Realising that vision in ways that successfully translate intention into reality and beliefs into practices</li></ul><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">The AI approach can be applied in almost all&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">groups of people</strong>&nbsp;and once the process starts, the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">change</strong>&nbsp;is put in motion. The appreciative approach works in individual conversations among colleagues, managers and employees.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">AI consultants around the world are increasingly using an appreciative approach to bring about collaborative and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">strengths-based change</strong>.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This course will provide attendees with the means to effectively develop the skills of managers for the benefit of their organisation. They will be taken through the full process of appreciative inquiry; developing a wide understanding of the tools and techniques required to effectively improve communication and affect change.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What can Appreciative Inquiry achieve?<br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Well, just imagine you were better able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Solve problems within an organisation in a positive and forward-thinking way.</li><li fr-original-style="" style="box-sizing: border-box;">Be more curious and excited about the challenges faced within the business.</li><li fr-original-style="" style="box-sizing: border-box;">Ask unconditional, positive questions to strengthen the organisations capacity to increase potential.</li><li fr-original-style="" style="box-sizing: border-box;">Approach change in an affirmative mindset.</li><li fr-original-style="" style="box-sizing: border-box;">Use questions to create movement and change within the company.</li><li fr-original-style="" style="box-sizing: border-box;">Simply apply core communication skills, for overall organisational success</li></ul><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Topics covered:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is Appreciative Inquiry?&nbsp;</strong>&ndash; A review of the subject with an activity that helps embed understanding and a case study that explains the process in action.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits of Appreciative Inquiry to the Organisation&nbsp;</strong>&ndash; Establishing how AI can aid and improve the way an organisation works and how people communicate within it. Exploring how specific organisational issues can be viewed positively.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Appreciative Inquiry Questions&nbsp;</strong>&ndash; Understanding how questions can be used to identify positive organisational improvements and refocus our approach to business issues.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Appreciative Inquiry Interviews&nbsp;</strong>&ndash; A set process for performing AI interviews and framing consultations to get the best out of those involved. A chance to practice the given approach and hone personal skills.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The 4D Model&nbsp;</strong>&ndash; An overview of the AI 4D Model (Discovery, Dream, Design, Destiny) and how it is applied.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The 4D Model: Topic&nbsp;</strong>&ndash; Demonstrating how selecting the topic is the beginning of the 4D model process. Choosing the participants own topic&nbsp;to work on throughout the training.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The 4D Model: Discovery&nbsp;</strong>&ndash; Showing how positive discussions are kick-started at this stage and taking a chance to look at, &lsquo;the best there is and what has been&rsquo;.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The 4D Model: Dream&nbsp;</strong>&ndash; &lsquo;Thinking big and beyond what they have in the past&rsquo;. Creating an amazing and positive vision for the future.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The 4D Model: Design&nbsp;</strong>&ndash; Laying the foundation with a design of the vision, principles, and set of propositions that describe the ideal end state. Defining the desired state by creating a hierarchy and blueprint for success.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The 4D Model: Destiny&nbsp;</strong>&ndash; Defining clear actions that will help the organisation and individuals achieve what they have set out to.&nbsp;The output is the self-reinforcing nature of using positive and affirmative inquiry to improve the business.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The 4D Model: Summary Task&nbsp;</strong>&ndash; Review of learning and knowledge check.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Change Process</strong>&nbsp;&ndash; Exploring Dr. Kotter&rsquo;s 8-step change process and how it can support the AI approach.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Rooms of Change&nbsp;</strong>&ndash; Understanding&nbsp;feelings and attitudes to change, using this interesting and memorable model. Using an activity to help participants consider their own &lsquo;change position&rsquo; and what this might mean for them.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Strategies for Managing Change&nbsp;</strong>&ndash; A simple set of skills to help overcome the challenges faced by people trying to implement change. Applying these strategies to the 4D Model and Appreciative Inquiry.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Recall Quiz&nbsp;</strong>&ndash; A chance to review learning in an engaging way.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Summary&nbsp;</strong>&ndash; Developing actions and key points to take away.</li></ul></div></div></section><section data-element_type="section" data-id="4011a48" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="0575279" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="832ffa9" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Who should attend</h2></div><div data-element_type="widget" data-id="e6caea6" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Managers who want to learn about and practice the Appreciative Inquiry approach to drive positive changes.</p></div></div></section><section data-element_type="section" data-id="8418d0b" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="8700eec" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="a8f02ee" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Requirements for Attendees</h2></div><div data-element_type="widget" data-id="3793680" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">None.</p></div></div></section></div></div></section></div></div></section><section data-element_type="section" data-id="f9cb5f1" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="bda27b8" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section>

Appreciative Inquiry

<section data-element_type="section" data-id="141278d" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="e6dbe55" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="2d2bccd" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-element_type="section" data-id="2aa0345" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="1938d5f" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="f368761" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-element_type="section" data-id="aed4621" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="4274c87" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="a140922" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Overview</h2></div><div data-element_type="widget" data-id="b3d5b5d" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. This one day course will teach you how to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.</p></div></div></section><section data-element_type="section" data-id="aaa56f4" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="28da5cf" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="281f78c" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Description</h2></div><div data-element_type="widget" data-id="40b3b79" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This training course will help your participants&nbsp;build a professional reputation and develop a network of connections through the two key methods available to them; face-to-face and online.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Attendees will discover how to effectively combine these two approaches and create a strategy for networking success that will generate their own community and actively grow their personal network. This will result in an improved performance in their approach to networking and consequently provide opportunities and prospects that will increase their business success.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">The training provides them with the tools and techniques to both plan a successful, strategic approach to networking and develop their personal communication skills, which will ensure they build effective business relationships.</p>Topics covered:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Network?&nbsp;</strong>&ndash; Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off, as well as some personal revelations about networking.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Increase Your Business Presence</strong> &ndash; Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing a Networkers Attitude&nbsp;</strong>&ndash; An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Face to Face Networking</strong> &ndash; An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Online Networking</strong> &ndash; An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communication Skills for Networking Success</strong> &ndash; Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing a Conversation&nbsp;</strong>&ndash; Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Working a Room&nbsp;</strong>&ndash; A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Breaking into a Group&nbsp;</strong>&ndash; Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exiting a Conversation&nbsp;</strong>&ndash; Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Follow-Up&nbsp;</strong>&ndash; Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow-up email and a chance to develop their own.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Creating a Network Plan&nbsp;</strong>&ndash; Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target.</li></ul>&nbsp;</div></div></section><section data-element_type="section" data-id="f0de497" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="003eb9c" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="65f9f60" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Who should attend</h2></div><div data-element_type="widget" data-id="92d4939" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Anyone who is looking to improve their networking performance, or the networking performance of a management or sales team.</p></div></div></section><section data-element_type="section" data-id="6c3072c" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="1144ab4" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="1b2acce" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Requirements for Attendees</h2></div><div data-element_type="widget" data-id="9ee2589" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">No pre-requisites required.</p></div></div></section></div></div></section></div></div></section><section data-element_type="section" data-id="f9cb5f1" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="bda27b8" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section>

Coaching at Work

<section data-element_type="section" data-id="141278d" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="e6dbe55" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="2d2bccd" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h3 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Overview</h3></div></div></section><section data-element_type="section" data-id="39ea9a9" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="b1085b2" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="4f5f5fd" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation&rsquo;s key customers.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. &nbsp;This one day course can help them learn the key skills they need.</p></div></div></section><section data-element_type="section" data-id="d4343f2" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="ffd5bef" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="9513b54" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h3 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Description</h3></div></div></section><section data-element_type="section" data-id="1fc27e6" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="cab9459" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="78b0f5c" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Build a strong account management team that are able to effectively manage customer relationships and drive sales</em></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">The role of account manager is both important and demanding. The account manager acts as the &lsquo;face&rsquo; of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, &ldquo;It is easier to fire a business associate or employee than it is to fire a friend&rdquo;.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why should people attend this training course?</strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Well, just imagine if your employees were better able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Build effective business relationships with clients and help drive sales performance.</li><li fr-original-style="" style="box-sizing: border-box;">Add value to clients and help ensure their requirements are met or exceeded.</li><li fr-original-style="" style="box-sizing: border-box;">Measure the performance of their key accounts and adapt their approach accordingly.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the key attributes required for success and work on developing them.</li><li fr-original-style="" style="box-sizing: border-box;">Set a strategy for sales success and create action plans for pre-defined goals.</li><li fr-original-style="" style="box-sizing: border-box;">Monitor and measure their own performance and set their own targets.</li></ul><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success.</p></div></div></section><section data-element_type="section" data-id="9e5a8eb" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="3aecc93" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="3c41aa7" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h3 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Who is this course for?</h3></div></div></section><section data-element_type="section" data-id="e50691e" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="add1ea5" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="b6ba221" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success.</p></div></div></section><section data-element_type="section" data-id="c2927f7" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="9286bd5" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="0ddaee0" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h3 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Requirements for Attendance</h3></div></div></section><section data-element_type="section" data-id="f9cb5f1" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="bda27b8" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="3bbe8b9" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.</p></div></div></section>

Account Management

<section data-element_type="section" data-id="141278d" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="e6dbe55" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="2d2bccd" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-element_type="section" data-id="2aa0345" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="1938d5f" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="f368761" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-element_type="section" data-id="35d0b2b" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="9cc877c" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="c726670" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Overview</h2></div></div></section><section data-element_type="section" data-id="863c873" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="05741b2" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="e5f5b78" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This course sets out to develop attendee&rsquo;s skills in understanding their own body language as well as being able to read the body language of others.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">If we can learn to identify and appreciate non-verbal clues, we can begin to improve our communication as a whole. This use&nbsp;of body language skills could impact situations such as; sales visits, interviews, presentations and normal day-to-day interactions where body language plays a part.</p></div></div></section><section data-element_type="section" data-id="f5afe11" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="18e1a34" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="d5b35fe" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Description</h2></div></div></section><section data-element_type="section" data-id="56407e5" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="07f9c31" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="82e074e" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Effective communication skills are critical in the development of relationships between people and although verbal communication plays a large part in this, studies have shown that a proportionate amount of our message comes from not what we say, but very often the non-verbal communication behind the message. Therefore, it is clear that body language is an important, influential aspect of communication and understanding how it works is essential in the development of your personal communication skills.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Topics covered:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Core Principles and the</strong> <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Five C&rsquo;s</strong> &ndash; Exploring the subconscious effects of body language and setting the scene by ensuring participants appreciate the rules to interpreting body language.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Reading Body Language &ndash; Gestures</strong>&nbsp;&ndash; An activity that helps participants realise the power of body language and how important it is to communication.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Arm Barriers&nbsp;</strong>&ndash; Understanding the different arm barrier gestures and crossed arm positions and what each means.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Palm and Handshake Gestures&nbsp;</strong>&ndash; Discussing the different handshakes and palm actions, what they mean and how they are applied in real life. Includes activities that test the theory.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hand and Thumb Gestures&nbsp;</strong>&ndash; A review of these different gestures and what they mean.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hand to Face Gestures&hellip;or&hellip; How to Spot a Liar!</strong> &ndash; An exploration of different gestures that involve the hand moving to the face. Identifying how to spot body language that signifies lying and what to watch out for.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Chin and Cheek&nbsp;Gestures</strong> &ndash; An activity that helps participants understand the different chin and cheek gestures and how to interpret this body language.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Eye Signals&nbsp;</strong>&ndash; A review of pupil dilation, directed gazes and eye accessing cues in order to fully understand how eyes&nbsp;provide body language clues.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Matching &amp; Mirroring&nbsp;</strong>&ndash; Looking at the technique of building rapport and developing&nbsp;relationships through careful observation of body language.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bringing it all Together&nbsp;</strong>&ndash; An activity that allows participants to embed their learning and realise how much they now understand and appreciate body language and its effect on communication.</li></ul></div></div></section><section data-element_type="section" data-id="19d8b69" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="82136c7" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="f094626" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Who should attend</h2></div></div></section><section data-element_type="section" data-id="a6e1a70" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="84a243d" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="5c921f0" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Anyone who wants to gain a better understanding of their own body language, and that of others.</p></div></div></section><section data-element_type="section" data-id="9a3aba3" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="366bcbe" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="7e23534" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Requirements for Attendees</h2></div></div></section><section data-element_type="section" data-id="a8678da" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="47811e7" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="4d1e71f" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">None.</p></div></div></section></div></div></section></div></div></section>

Body Language Training

<div data-element_type="widget" data-id="cda7f6b" data-widget_type="heading.default" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Overview</h2></div><div data-element_type="widget" data-id="b766ae3" data-widget_type="text-editor.default" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This one day course is designed for anyone that deals with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">telephone sales</strong> in either an inbound or outbound call environment.</p></div><div data-element_type="widget" data-id="d9ed94c" data-widget_type="heading.default" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Description</h2></div><div data-element_type="widget" data-id="f5bf684" data-widget_type="text-editor.default" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">The telephone has become a critical tool in obtaining sales in today&rsquo;s competitive market, and yet it is often an area we pay little attention to, and consequently it becomes a negative aspect of our business rather than the highly positive one it can be.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This course sets out to enable the attendees to sell effectively over the phone. The tools that&nbsp;are covered will help generate sales and whether they&nbsp;take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Topics covered:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Advantages and Disadvantages</strong> &ndash; A look at how the phone can work for and against us in a sales environment.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">An Introduction to Selling on the Telephone</strong> &ndash; Understanding the key points that encourage a customer to purchase from us.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Structuring and the Sales Process</strong> &ndash; Defining a set process for structuring a sales call with a chance to demonstrate understanding.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why People Buy</strong> &ndash; A look at the reasoning behind people&rsquo;s purchasing decisions.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How People Buy</strong> &ndash; An insight into the emotional factors behind how people arrive at purchasing decisions.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Turning Inbound Calls into Sales</strong> &ndash; Gauging the level of interest of a caller in order to establish the likelihood of a sale.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Making Effective Outbound Calls</strong> &ndash; A set process of ensuring you gain the best advantage with this type of call.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Getting Past the Gatekeeper&nbsp;</strong>&ndash; Understanding the role of the gatekeeper and developing methods of dealing with them in order to speak to the decision maker. Using scripts and techniques that are proven and effective.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sounds Interesting?&nbsp;</strong>&ndash; Studying three key communication factors when projecting the voice over the phone. Including a chance to review how the participant&rsquo;s voice comes across over the phone.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Methods of Improving the Way You Sound&nbsp;</strong>&ndash; 10 key tips on vocal improvement.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Telephone Questioning Techniques</strong> &ndash; Giving the delegates the chance to fully understand the different questioning techniques that can be used during a sales call.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Features and Benefits</strong> &ndash; How to practically apply them in a sales scenario.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Logical and Emotional Purchasing</strong> &ndash; A further look at the reasons we buy.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overcoming Objections</strong> &ndash; Practical use of a set process and ways to apply it in the workplace.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Closing the Sale</strong> &ndash; Clear methodology with a chance to practice the skills in a fun way.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Post-course Assignment</strong> &ndash; A method of carrying the learning into the workplace and ensure continual review.</li></ul></div><div data-element_type="widget" data-id="025ed7f" data-widget_type="heading.default" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Who should attend the course?</h2></div><div data-element_type="widget" data-id="0d269b7" data-widget_type="text-editor.default" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Anyone who handles inbound or outbound sales calls over the telephone.</p></div><div data-element_type="widget" data-id="c60110c" data-widget_type="heading.default" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Requirements for Attendance</h2></div><div data-element_type="widget" data-id="3e9645d" data-widget_type="text-editor.default" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">No prerequisites required.</p></div>

Sales

Achieving Sales on the Telephone

Bromley

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ECS Health &amp; Safety Courses&nbsp;</strong>and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly in Kent.</p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Learn More @ MJ Electrical Training &gt;&gt;</span></strong></a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core Day</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why is the ECS Labourer Card Important?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pathways to the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route One</strong>: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Two</strong>: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety Exemption</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Take This Course?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits of the SPA Health &amp; Safety Core Day</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Comprehensive Training</b>: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Flexible Learning</b>: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Certification</b>: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Further Opportunities with the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Obtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Verify and Stay Updated</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">While every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conclusion</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

MJ Electrical Training 

Construction Industry Scheme (CIS)

City & Guilds

Health & Safety

Electrical Testing

Wiring Regulations

Electrical Installation

Electrical Inspection & Testing

ECS Health & Safety Course with MJ Electrical Training. Available every week, use this course to complete the application process when applying for an ECS Labourers Card. 

ECS Card Health & Safety Course Kent

General Admission

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ECS Health &amp; Safety Courses&nbsp;</strong>and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly.</p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Learn More @ MJ Electrical Training &gt;&gt;</span></strong></a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core Day</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why is the ECS Labourer Card Important?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pathways to the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route One</strong>: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Two</strong>: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety Exemption</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Take This Course?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits of the SPA Health &amp; Safety Core Day</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Comprehensive Training</b>: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Flexible Learning</b>: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Certification</b>: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Further Opportunities with the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Obtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Verify and Stay Updated</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">While every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conclusion</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

ECS Card Health & Safety Course Bromley

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ECS Health &amp; Safety Courses&nbsp;</strong>and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly in Dover.</p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Learn More @ MJ Electrical Training &gt;&gt;</span></strong></a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core Day</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why is the ECS Labourer Card Important?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pathways to the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route One</strong>: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Two</strong>: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety Exemption</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Take This Course?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits of the SPA Health &amp; Safety Core Day</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Comprehensive Training</b>: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Flexible Learning</b>: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Certification</b>: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Further Opportunities with the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Obtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Verify and Stay Updated</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">While every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conclusion</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

ECS Card Health & Safety Course Dover

ECS Card Health & Safety Course Liverpool

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This driver CPC course - Rules of the Road & Manual Handling is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, About Manual Handling, The Spine, Manual Handling Injuries and Their Costs, Regulations, Manual Handling Risk Assessment, Safe Handling Techniques, Manual Handling Equipment.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: CRS18242/475.
On completion of the course all attendees will receive certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Manual Handling

Driver CPC

Rules of the Road & Manual Handling - Online

ECS Card Health & Safety Course Newcastle

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will:<br fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal<br fr-original-style="" style="box-sizing: border-box;">protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and<br fr-original-style="" style="box-sizing: border-box;">lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What impact would there be on your team&#39;s performance if they understood themselves and each other better?</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This virtual workshop has been designed for any group of people who want to get the best from themselves and those they work with. As we know, better teamwork increases productivity and performance, as well as enhancing relationships!&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Introductory Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps a team communicate their similarities and differences easily.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How will your team benefit from this workshop? They will:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Gain a clearer understanding of their individual strengths</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Learn how to get the best out of others in the team</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Create a common language to communicate and connect better</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Appreciate each other&#39;s strengths and the value each person brings</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Strengthen team cohesion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Create action plans to help embed ongoing development</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have worked with thousands of teams and individuals, which statement best describes your team:</p><ul style="list-style-type: square; box-sizing: border-box;" fr-original-style="list-style-type: square;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Always looking to improve and develop</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Struggling to perform at their best</li><li fr-original-style="" style="box-sizing: border-box;">Relationships are strained</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Merging teams</li><li fr-original-style="" style="box-sizing: border-box;">Experiencing rapid growth or on-boarding new team members</li><li fr-original-style="" style="box-sizing: border-box;">Would benefit from being invested in</li></ul><p id="isPasted" style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;">Take advantage of our add-on offers at the checkout and enhance your experience on this workshop.&nbsp; Buy a set of <a href="https://colour-energies.com/colour-energies-building-blocks/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Building Blocks</a> and/or a <a href="https://colour-energies.com/colour-energies-card-game/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Card Game</a> and see how easily you can embed the colour energies in your team.</p><p id="isPasted" style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://colour-energies.com/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Get in touch</a></p>

The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.
What impact would there be on your team's performance if they understood themselves and each other better?
This virtual workshop has been designed for any group of people who want to get the best from themselves and those they work with. As we know, better teamwork increases productivity and performance, as well as enhancing relationships! 
Our Introductory Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps a team communicate their similarities and differences easily.
How will your team benefit from this workshop? They will:
✔ Gain a clearer understanding of their individual strengths
✔ Learn how to get the best out of others in the team
✔ Create a common language to communicate and connect better
✔ Appreciate each other's strengths and the value each person brings
✔ Strengthen team cohesion
✔ Create action plans to help embed ongoing development
We have worked with thousands of teams and individuals, which statement best describes your team:
Always looking to improve and develop
Struggling to perform at their best
Relationships are strained
Merging teams
Experiencing rapid growth or on-boarding new team members
Would benefit from being invested in
Take advantage of our add-on offers at the checkout and enhance your experience on this workshop. Buy a set of Colour Energies Building Blocks and/or a Colour Energies Card Game and see how easily you can embed the colour energies in your team.
Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.
Get in touch

colour-energies.com

Disc

Team Building

Business Leadership

Personal Development

Insights

Insights Discovery

Creativity & Innovation

Psychological Skills

For insights into how the four colour energies will transform your team dynamics and performance, join this virtual workshop and find out how to embed the four colour energies within your team.  Find out your own communication preferences and how to work effectively with colleagues with a different preference.

The 4 Colour Energies - An Introduction

Buy a place and get a second place for 25% discount

Buy One place get a second half price

<p style="margin: 0cm 0cm 8pt; font-family: Calibri, sans-serif; font-size: 11pt; color: var(--text); box-sizing: border-box;" id="isPasted" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; line-height: 107%; box-sizing: border-box;" fr-original-style="font-size:16px;line-height:107%;">A one-day interactive workshop that will teach participants additional ways of using EMDR with more complex clients</span></strong></p><p style="margin: 0cm 0cm 8pt; font-family: Calibri, sans-serif; font-size: 11pt; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; line-height: 107%; box-sizing: border-box;" fr-original-style="font-size:16px;line-height:107%;">&nbsp;</span></strong></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">Our new advanced workshop is for therapists who have used EMDR with quite a few cases and are confident with the basics and want some additional skills to work with a wider variety of clients and to further build on their confidence. The aim is to introduce participants to some of the additional ways of using the standard EMDR protocol with more complex presentations.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></strong></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">Key Learning Outcomes</span></strong></p><ul style="list-style-type: disc; margin-left: 26px; box-sizing: border-box;" fr-original-style="list-style-type: disc;margin-left:26px;" fr-original-class="decimal_type"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">To be able to use EMDR Case Formulation in target selection and treatment planning</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">To be able to use advanced tools and techniques to manage dissociation (including Loving Eyes and CIPOS)&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">To introduce participants to the Anger and Revenge protocol, Flash technique and EMDR 2.0&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">To understand how EMDR can be effective in the treatment of depression, including risk.</span></li></ul><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">This is an interactive workshop with lots of opportunity for group discussion and practice. As such, the recording will only be available as a back up to those who attend in person.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">Simon Proudlock is a Consultant Psychologist and Associate Fellow of the British Psychological Society working for the NHS and in private practice. He has spent the majority of his career working with complex clients. &nbsp;In 2012 he achieved the award for Innovative Practice by the Division of Counselling Psychology for his research in EMDR with people who are suicidal. He is author of &#39;The Solution Focused Way: Incorporating Solution Focused Therapy Tools and Techniques into Your Everyday Work&#39;.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(44, 54, 58); background: white; box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#2C363A;background:white;">Ines is a Clinical Psychologist, specialist in trauma and complex trauma, with over 20 years of experience in the NHS, including working at the Traumatic Stress Service, Maudsley. Ines developed the EMDR Case Formulation Tool and has delivered several workshops on EMDR case formulation in treatment planning and target selection.&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">Simon and Ines are EMDR Europe Accredited Trainers and Consultants</span></strong><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">This webinar is ideally aimed at therapists who have completed EMDR basic training.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">The webinar fee includes handouts, CPD certificates and access to the recording of the webinar for 28 days after the event for those who have attended in person.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">EMDR UK Association- CPD accreditation pending</span></strong></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">For further information please contact info@emdrconsultancy.com</span></p>

A one-day interactive workshop that will teach participants additional ways of using EMDR with more complex clients
 
Our new advanced workshop is for therapists who have used EMDR with quite a few cases and are confident with the basics and want some additional skills to work with a wider variety of clients and to further build on their confidence. The aim is to introduce participants to some of the additional ways of using the standard EMDR protocol with more complex presentations.
 
 
Key Learning Outcomes
To be able to use EMDR Case Formulation in target selection and treatment planning
To be able to use advanced tools and techniques to manage dissociation (including Loving Eyes and CIPOS)
To introduce participants to the Anger and Revenge protocol, Flash technique and EMDR 2.0
To understand how EMDR can be effective in the treatment of depression, including risk.
 
This is an interactive workshop with lots of opportunity for group discussion and practice. As such, the recording will only be available as a back up to those who attend in person.
 
Simon Proudlock is a Consultant Psychologist and Associate Fellow of the British Psychological Society working for the NHS and in private practice. He has spent the majority of his career working with complex clients. In 2012 he achieved the award for Innovative Practice by the Division of Counselling Psychology for his research in EMDR with people who are suicidal. He is author of 'The Solution Focused Way: Incorporating Solution Focused Therapy Tools and Techniques into Your Everyday Work'.
 
Ines is a Clinical Psychologist, specialist in trauma and complex trauma, with over 20 years of experience in the NHS, including working at the Traumatic Stress Service, Maudsley. Ines developed the EMDR Case Formulation Tool and has delivered several workshops on EMDR case formulation in treatment planning and target selection. 
 
Simon and Ines are EMDR Europe Accredited Trainers and Consultants.
 
This webinar is ideally aimed at therapists who have completed EMDR basic training.
 
The webinar fee includes handouts, CPD certificates and access to the recording of the webinar for 28 days after the event for those who have attended in person.
 
 
EMDR UK Association- CPD accreditation pending
 
For further information please contact info@emdrconsultancy.com

EMDR Consultancy

Trauma

EMDR

A one-day interactive workshop that will teach participants additional ways of using EMDR with more complex clients.

EMDR Therapy – Advanced Tools and Techniques Workshop - October 2024

Early Bird

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sixty minute webinar on rally regularity timing for jogularity and regularity in styles where a full average speed time schedule is provided. The competitive component of on the public highway historic road rallying, focusing on jogularity style timing. Ideal for competitors on events such as HERO Challenge, Rally the Globe events or Three Castles.
</p>

Join our exclusive 60-minute webinar on rally regularity timing, designed to give an introduction to regularities in the jogularity or cumulative speed table styles. Learn how to navigate a full average speed time schedule and master the competitive aspects of historic road rallying on public highways. This session focuses on the processes required to understand and use the supplied time schedules, perfect for those competing in events like the HERO Challenge, Rally the Globe, and Three Castles. Whether you're a seasoned competitor or looking to sharpen your skills, this webinar will equip you with the strategies you need to succeed.


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Historic Road Rallying training webinar on Regularity focusing on the Jogularity and Cumulative Speed Table styles.

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