Name: Level 7 Advanced Diploma in Dog Grooming - QLS Endorsed
Price: 111 GBP
Availability: InStock

<p><strong>Start your career as an IT Network Cyber Security Manager/ Engineer and earn upto £35,000/ Month</strong></p><p>Are you ready to be the first line of defence in the digital world? Ever dreamed of becoming the unsung hero who safeguards the virtual corridors of data and privacy? Welcome to our IT Network Cyber Security course, a cutting-edge, comprehensive program designed not only to equip you with the crucial skills required in the fast-paced realm of cybersecurity but also to give you that much-needed edge in today's competitive job market.</p><p>Our IT Network Cyber Security program promises more than just theoretical knowledge. By merging an industry-driven curriculum with real-world scenarios, we prepare you to tackle the most formidable security challenges. Our robust Career Support guarantees individualised mentorship and networking opportunities with the industry's top professionals. But the cherry on top? Our Job Ready Program - we don't just teach you how to fish; we ensure you catch your big one! So, are you ready to take the plunge into the exciting world of cybersecurity? Secure your future with us today because in our world, opportunity doesn't knock twice!</p><p><strong>Our mission is simple</strong> - to be your trusted partner every step of the way, from training to employment.</p><p>In addition to teaching you the technical skills you need, we will also provide you with <strong>career mentoring and support</strong>. We will help you build your resume, prepare for interviews, and land your <strong>dream job</strong>. We also have<strong> partnerships with many companies</strong> that are hiring <strong>IT Network Cyber Security</strong>, so we can help you get your foot in the door.</p><p>If you are not happy with our service, we also offer a <strong>100% money-back guarantee</strong>. So what are you waiting for? Enrol in our <strong>IT Network Cyber Security</strong> Training Program today and start your journey to becoming a successful <strong>IT Network Cyber Security Manager/ Engineer</strong>!</p><p>If you have any questions, you can <strong>contact us</strong>. We will be happy to provide you with all the information you need.</p><p><strong>Why Choose Our IT Network Cyber Security Job Reay Program?</strong></p><p>So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our <strong>IT Network Cyber Security </strong>Training:</p><ul><li><strong>One-On-One Consultation Sessions with Industry Experts:</strong> Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Network Cyber Security field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise.<br /><br /></li><li><strong>Extensive Job Opportunities:</strong> We have established partnerships with numerous companies actively seeking <strong>IT Network Cyber Specialists</strong>. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from.<br /><br /></li><li><strong>Interview Preparation:</strong> We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress.<br /><br /></li><li><strong>Money-Back Guarantee:</strong> Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 14-day money-back guarantee.<br /><br /></li><li><strong>Continuous Career Support: </strong>Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Whether you need advice on career advancement, assistance with new projects, or simply a friendly ear to share your achievements, we'll be your trusted partner for long-term success.</li></ul><p><strong>Here are the courses we will provide once you enrol in the IT Network Cyber Security program:</strong></p><ul><li>Course 01: Cyber Security Incident Handling and Incident Response</li><li>Course 02: Cyber Security Advanced Training</li><li>Course 03: Linux File System</li><li>Course 04: IT Support Technician</li><li>Course 05: Functional Skills IT</li><li>Course 06: CompTIA Security+ (SY0-601)</li><li>Course 07: CompTIA A+ (220-1001)</li><li>Course 08: CompTIA A+ (220-1002)</li><li>Course 09: Cloud Computing / CompTIA Cloud+ (CV0-002)</li><li>Course 10: Learning Computers and Internet</li><li>Course 11: CompTIA CySA+ Cybersecurity Analyst (CS0-002)</li><li>Course 12: CompTIA IT Fundamentals ITF+ (FCO-U61)</li><li>Course 13: CompTIA Network (N10-007)</li><li>Course 14: CompTIA PenTest+ (Ethical Hacking)</li></ul><p><strong>How Can We Offer Job Guarantees?</strong></p><p>HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector.</p><p>So enrol now in this IT Network Cyber Security Program to uplift your career!</p> <p><strong>The IT Network Cyber Security Program is completed in 9 easy steps:</strong></p><p><strong>Step 1: Enrol in the IT Network Cyber Security Job Ready Programme</strong></p><p>Begin your exciting journey with us by enrolling in the IT Network Cyber Security program. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied.</p><p>After you enrol in the Program, you will get lifetime access to 15 premium courses related to IT Network Cyber Security. These courses will teach you the knowledge and skills required to become a successful Cyber Security expert. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing!</p><p><strong>Step 2: Initial One-On-One Counselling Session</strong></p><p>Once enrolled in our IT Network Cyber Security Program, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path.</p><p><strong>Step 3: </strong><strong>Certification upon Course Completion</strong></p><p>After learning from the IT Network Cyber Security Program courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject.</p><p><strong>Step 4: </strong><strong>CV Revamping</strong></p><p>Our team of professionals will build you a compelling CV and <strong>LinkedIn profile</strong>. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the Cyber Security - IT industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently.</p><p><strong>Step 5: Building Network and Submitting CV</strong></p><p>We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many<strong> high-profile individuals and companies</strong> through your LinkedIn profile.</p><p><strong>Step 6: Interview Preparation</strong></p><p>With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills.</p><p><strong>Step 7: Securing Job Interviews</strong></p><p>Leveraging our partnerships with leading companies, <strong>we'll secure job interviews for you</strong>. We'll ensure you get the opportunity to showcase your skills to potential employers and <strong>get the dream job you want</strong>.</p><p><strong>Step 8: Post-Interview Support</strong></p><p>Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job.</p><p><strong>Step 9: Celebrate Your New Job!</strong></p><p>Once you've secured your dream job in IT Network Cyber Security, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role.</p><p>We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in IT Network Cyber Security begins with us.</p><p>So enrol now in this IT Network Cyber Security Program to uplift your career!</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>This IT Network Cyber Security course is for individuals who are:</strong></p><ul><li>IT professionals looking to specialise in cybersecurity.</li><li>Graduates in computer science or related fields seeking entry into the cybersecurity domain.</li><li>Career changers who are intrigued by the prospect of a career in the ever-evolving IT security field.</li><li>Anyone interested in understanding how to protect systems and data from cyber threats.</li></ul><p>So enrol now in this IT Network Cyber Security Program to uplift your career!</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>IT Network Cyber Security</strong></p><p>No experience is required to enrol in the IT Network Cyber Security Program. Just enrol &amp; start learning. So enrol now in this IT Network Cyber Security Program to uplift your career!</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>IT Network Cyber Security</strong></p><ul><li>Cybersecurity Analyst: £30,000 - £50,000</li><li>Information Security Specialist: £45,000 - £65,000</li><li>Cybersecurity Engineer: £55,000 - £80,000</li><li>Cybersecurity Manager: £65,000 - £95,000</li><li>Cyber Security Manager £45,000 - £90,000</li><li>Cyber Security Trainee £24,000 - £35,000</li><li>Cyber Security Analyst £60,000 - £95,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited e-Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Accredited Framed (Hardcopy) Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>Enrolment Letter</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>QLS Endorsed Hard Copy Certificate </h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>Student ID Card</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Academy for Health and Fitness

Certified in Cybersecurity (CC)

CompTIA Network+

IT Certifications

Network & Security

Cyber Security

Cyber Security Foundation

IT Network Cyber Security Job Ready Program with Career Support & Money Back Guarantee

General Admission

<p><strong></strong><strong> Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! </strong><strong></strong></p><p>As the hotel and hospitality industry continues to evolve, the role of the Concierge has become vital. A Concierge desk serves the crucial function of accommodating guests to enhance the overall standard of the organisation. Concierges aim to promote a property's marketable value and reputation, and hence it's very challenging. So, if you're ready to take the challenge and build an enchanting career opportunity ahead, then this Concierge is the right choice for you! Enrol now and start thriving.</p><p><strong>This Certificate in Concierge at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS to make your skill development and career progression related to Concierge substantial and easier than ever!</strong></p><p>In addition, this course will give you a solid understanding of delivering concierge services to customers, including agreement, sequence, complaints, and opportunities. Besides principles, standards, and skills, this course will educate about concierge workplace etiquette and workplace safety. So, join us today and gear up for excellence!</p><p><strong>What will I learn from this course?</strong></p><ul><li>Explore various services and standards</li><li>Understand the necessary skills required like telephone etiquette, networking, customer service, etc.</li><li>Understand the concierge services business principles and models</li><li>Acknowledge the sequence to deliver customer service</li><li>Methodologies of workplace safety and emergency measurements</li></ul> <p>Take a step toward a brighter future!</p><p><strong>Why Prefer this Course?</strong></p><ul><li>Opportunity to earn a certificate endorsed by <strong>the Quality Licence Scheme</strong> and another certificate accredited by<strong> CPDQS.</strong></li><li><strong>Get a free student ID </strong>card<strong>! </strong>(£10 postal charge will be applicable for international delivery)</li><li>Innovative and engaging content.</li><li>Free assessments</li><li>24/7 tutor support.</li></ul><p><strong>*** Course Curriculum ***</strong></p><ul><li>Module 01: Understanding the Service</li><li>Module 02: Types</li><li>Module 03: Necessary Skills</li><li>Module 04: Principles for a Concierge Service Business</li><li>Module 05: Delivering Customer Service</li><li>Module 06: Work Environment and Etiquettes</li><li>Module 07: Emergency Measures</li></ul><p><strong>Assessment Process</strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>After passing the <strong>Certificate in Concierge at QLS Level 3</strong> exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any academic background can enrol on this course. However, this course is preferable for:</p><ul><li>Baggage Porters and Bellhops</li><li>Hotel Desk Clerk</li><li>Travel Agent</li><li>Tour Guide</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Enrolling on this course can lead you to the following career paths:</p><ul><li>Front Office Manager</li><li>General Manager</li><li>Assistant General Manager</li><li>Customer Relationship Officer</li><li>Hotel Manager</li><li>Floor Supervisor</li></ul><p>And many more!</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPDQS Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>Certificate in Concierge at QLS Level 3</h4>
        <p>
            Hard copy certificate -
            £89
        </p>
            <div> <p>After successfully completing the <strong>Certificate in Concierge at QLS Level 3</strong>, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of -</p><ul><li><strong>89 GBP inside the UK</strong></li><li><strong>99 GBP (including postal fees) for international delivery</strong></li></ul><p><strong>CPDQS Accredited Certificate</strong></p><ul><li><strong>29 GBP</strong> for Printed Hardcopy Certificate inside the UK</li><li><strong>39 GBP</strong> for Printed Hardcopy Certificate outside the UK (international delivery) </li></ul> </div>

                        </div>

Certificate in Concierge

<p>As the world becomes more conscious about health and safety, it's essential to equip yourself with the necessary skills and knowledge. That's why we've created a bundle that will provide you with the Level 1 Award (RQF) in Health and Safety Awareness, along with Maternity Care Assistant Training and five CPD-accredited courses.</p><p>Our Level 1 Award in Health and Safety Awareness is recognised by Ofqual and the British Government as a regulated qualification that meets the national standards for education and training. Upon completing this course, you'll have the confidence to work in environments where health and safety are paramount.</p><p>The bundle also includes Maternity Care Assistant Training, which will give you the necessary skills and knowledge to assist midwives and nurses in caring for pregnant women and their newborns. You'll learn about prenatal care, delivery, and postpartum care, making you an invaluable asset to any maternity care team.</p><p>Our CPD-accredited courses cover various topics, including domiciliary care, public health, clinical observation skills, and care planning and record keeping. These courses will give you the additional knowledge and skills needed to provide exceptional care in a wide range of healthcare settings.</p><p>Invest in your future today and join thousands of students who have already benefitted from our comprehensive courses. With our bundle, you'll gain the necessary qualifications to begin or advance your career in the healthcare industry.</p><p>The regulated qualification package includes the following:</p><ul><li><strong>Qualification Specification</strong></li><li><strong>Support Materials </strong></li><li><strong>24/7 access to the Course Library</strong></li><li><strong>Assessment Guidance</strong></li><li><strong>Tutor Support</strong></li><li><strong>On-Demand Customer Service</strong></li><li><strong>Assignment, Observation, and Report Templates. </strong></li></ul><p>These additional benefits ensure that you have all the necessary resources and support to complete your qualification.</p><p>The qualification number for the <strong>NCFE Level 1 Award in Health and Safety Awareness</strong> is <strong>600/5207/7</strong>. The total credit value offered by this qualification is <strong>2</strong> credits. The normal age range for this qualification's learners is <strong>16 and above. </strong></p><p>By enrolling, learners will also be able to develop study skills like critical thinking, planning, organising, research, analysis, reflection and IT skills. Individual learners will be able to identify their strengths while improving areas that need more attention.</p><p><strong>Learning Outcome for the CPD Course Bundle: </strong></p><ul><li>Gain comprehensive knowledge and understanding of the core concepts and principles of maternity care and support.</li><li>Develop essential skills required to provide high-quality care and support to women during pregnancy, childbirth, and the postnatal period.</li><li>Develop knowledge and skills required to provide care to individuals who require support to live independently in their own homes.</li><li>Gain a broad understanding of public health and its importance in healthcare.</li><li>Develop clinical observation skills required for working in healthcare roles.</li><li>Gain an understanding of the importance of care planning and record keeping in healthcare and develop the skills required to effectively plan and document care.</li><li>Develop the knowledge and skills required to work effectively in healthcare roles and contribute to the provision of high-quality care and support to individuals.</li></ul><p><strong>Curriculum Breakdown of NCFE Level 1 Award in Health and Safety Awareness<br /><br /></strong><strong>Unit 01:</strong> Introduction to Health and Safety Awareness in the Workplace</p><p><strong>Guided Learning Hours(GLH) -</strong><strong>18</strong></p><p><strong>Total Qualification Time(TQT) -</strong><strong>20</strong></p><p><strong>Further Progression for NCFE Level 1 Award in Health and Safety Awareness</strong>:</p><p>After accomplishing this certification, students might want to pursue further growth by enrolling in the subsequent qualification:</p><ul><li>Level 2 Award in Occupational Health and Safety.</li></ul><p><strong>CPD Courses in this bundle are:</strong></p><ul><li>Maternity Care Assistant Course</li><li>Domiciliary Care Support Worker</li><li>Public Health</li><li>Clinical Observations Skills</li><li>Care Planning and Record Keeping | Health &amp; Safety Online Course</li></ul><p>The Maternity Care Assistant Training, along with the four other CPD-accredited courses in this bundle, provides learners with comprehensive knowledge and understanding of the core concepts and principles of maternity care. The course is designed to equip learners with the essential skills and knowledge required to provide high-quality care and support to women during pregnancy, childbirth, and the postnatal period.</p><p>The bundle also includes a course on domiciliary care support, which focuses on the essential skills needed to provide care to individuals who require support to live independently in their own homes. Additionally, the bundle includes courses on public health, clinical observation skills, and care planning and record keeping, which provide learners with a broad understanding of the healthcare sector and equip them with essential knowledge and skills required for working in healthcare roles.</p><p><strong>Assessment</strong></p><p>For the <strong>NCFE Level 1 Award in Health and Safety Awareness</strong>, learners will have to prepare written assignments for knowledge-based units and show practical demonstrations or submit observation reports for Competence/Skill-Based units.</p><p>All evidence will be initially assessed by a qualified assessor and further assessed by an Internal Quality Assurer (IQA) to ensure that all the learning outcomes of the qualification are properly accomplished by the learner.</p><p>At the end of each CPD-accredited course in this bundle, there are quizzes and assignments which will test the learner's knowledge and help them to remember the most important information. After completion, a learner can order either a PDF or Hard-copy Certificate for a predetermined price for every course.</p><p><strong>Certification</strong></p><p>After completing the assessment, learners will receive a prestigious <strong>NCFE</strong> certificate that has been approved by <strong>The Office of Qualifications and Examinations Regulation (Ofqual)</strong>. This certificate holds a <strong>Level 1</strong><strong> status in the Regulated Qualifications Framework (RQF).</strong></p><p>This is an impressive achievement that hiring managers hold in high regard, and they actively seek candidates who possess RQF qualifications on their resumes. So, not only will you gain valuable knowledge and skills in Health and Safety Awareness, but you'll also boost your employability with a sought-after certification!</p><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Entry Requirements for NCFE Level 1 Award in Health and Safety Awareness:</strong></p><p>There are no particular prerequisites for obtaining the Level 1 Award in Health and Safety Awareness. Nevertheless, individuals who wish to enrol in the program must be at least 16 years old or older.</p>
                        </div>

One Education

Level 1 Award (RQF) in Health and Safety Awareness with Maternity Care Assistant Training Course

<p>Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified<strong> Business Management and Administration</strong> bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our <strong>33</strong> course mega bundle that will exceed your expectations within your budget.</p><p>The<strong> Business Management and Administration</strong> related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then <strong> StudyHub </strong>proposes a preparatory bundle. This comprehensive <strong>Business Management and Administration</strong> bundle will help you build a solid foundation to become a proficient worker in the sector.</p><p><strong>This Business Management and Administration Bundle consists of the following</strong><strong> 30 </strong><strong>CPD Accredited Premium courses -</strong></p><ul><li><strong>Course 01:</strong> Successful Business Networking Skills Course</li><li><strong>Course 02:</strong> Make Business Plans: Forecasting and Budgeting</li><li><strong>Course 03:</strong> Business Management</li><li><strong>Course 04:</strong> Diploma in Executive &amp; Business Process Management</li><li><strong>Course 05:</strong> Business Analysis Level 3</li><li><strong>Course 06:</strong> B2B Business Development: Strategies for Sustainable Growth</li><li><strong>Course 07:</strong> Strategic Business Management</li><li><strong>Course 08:</strong> Logistics Management and Lean Production Principles</li><li><strong>Course 09:</strong> Professional Digital Marketing Diploma</li><li><strong>Course 10:</strong> Quality Management</li><li><strong>Course 11:</strong> Professional Crisis Management Certificate</li><li><strong>Course 12:</strong> Strategic Planning and Implementation</li><li><strong>Course 13:</strong> Stakeholder Management</li><li><strong>Course 14:</strong> Supply Chain Management</li><li><strong>Course 15:</strong> Sage 50 Accounts Training</li><li><strong>Course 16:</strong> Purchasing &amp; Procurement</li><li><strong>Course 17:</strong> Lean Six Sigma White Belt course</li><li><strong>Course 18:</strong> SAP Controlling (CO) - Product Costing S4HANA</li><li><strong>Course 19:</strong> Business Intelligence and Data Mining</li><li><strong>Course 20:</strong> Fundamentals of Business Analysis</li><li><strong>Course 21:</strong> Business Administration and Financial Management Level 2 Certification</li><li><strong>Course 22:</strong> Business Performance Management</li><li><strong>Course 23:</strong> Managing Budget: Financial Statements and Money Management</li><li><strong>Course 24:</strong> Business Analysis Level 3</li><li><strong>Course 25:</strong> Xero Accounting &amp; Bookkeeping</li><li><strong>Course 26:</strong> Quickbooks Bookkeeping - Starting A New Company File</li><li><strong>Course 27:</strong> Ultimate Social Media Marketing course</li><li><strong>Course 28:</strong> The Business Intelligence Analyst Course</li><li><strong>Course 29:</strong> Business Law</li><li><strong>Course 30:</strong> Office Skills and Administration</li></ul><p><strong>3 </strong><strong>Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques-</strong></p><ul><li><strong>Course 01:</strong> Diploma in Career Development and Passion</li><li><strong>Course 02:</strong> Effective CV Writing: Crafting Impressive Resumes</li><li><strong>Course 03:</strong> Interview Skills: Ace the Interview</li></ul><p><strong>Learning Outcome</strong></p><p><strong>This tailor-made </strong><strong>Business Management and Administration</strong><strong> bundle will allow you to-</strong></p><ul><li>Uncover your skills and aptitudes to break new ground in the related fields</li><li>Deep dive into the fundamental knowledge</li><li>Acquire some hard and soft skills in this area</li><li>Gain some transferable skills to elevate your performance</li><li>Maintain good report with your clients and staff</li><li>Gain necessary office skills and be tech savvy utilising relevant software</li><li>Keep records of your work and make a report</li><li>Know the regulations around this area</li><li>Reinforce your career with specific knowledge of this field</li><li>Know your legal and ethical responsibility as a professional in the related field</li></ul><p><strong>Career Path You can Explore</strong></p><ul><li>Business Manager</li><li>Administrative Assistant</li><li>Office Manager</li><li>Operations Manager</li><li>Human Resources Manager</li><li>Executive Assistant</li><li>Project Manager</li><li>Marketing Manager</li><li>Financial Analyst</li><li>Account Manager</li><li>Business Analyst</li><li>Sales Manager</li><li>Customer Service Manager</li><li>Management Consultant</li><li>Procurement Manager</li><li>Compliance Officer</li><li>Supply Chain Manager</li><li>Risk Manager</li><li>Event Planner</li><li>Facilities Manager</li><li>Business Analyst</li><li>Project Manager</li><li>Marketing Manager</li><li>Human Resources Manager</li><li>Sales Manager</li><li>Operations Manager</li><li>Account Manager</li><li>Executive Assistant</li><li>Supply Chain Manager</li><li>Risk Analyst</li></ul> <p>This Business Management and Administration Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments.</p><p><strong>Course 01: Successful Business Networking Skills Course</strong></p><ul><li>Develop effective networking strategies to build valuable professional connections.</li><li>Enhance communication skills to establish rapport and credibility at networking events.</li><li>Learn how to leverage networking opportunities to advance career or business prospects.</li></ul><p><strong>Course 02: Make Business Plans: Forecasting and Budgeting</strong></p><ul><li>Understand the key components of a comprehensive business plan.</li><li>Gain proficiency in forecasting and budgeting techniques for business planning.</li><li>Analyze potential challenges and risks in business planning.</li></ul><p><strong>Course 03: Business Management</strong></p><ul><li>Grasp fundamental principles of effective business management.</li><li>Develop leadership and organizational skills.</li><li>Learn how to manage resources efficiently to achieve business objectives.</li></ul><p><strong>Course 04: Diploma in Executive &amp; Business Process Management</strong></p><ul><li>Gain expertise in executive-level decision-making processes.</li><li>Understand and implement efficient business processes.</li><li>Learn strategies for continuous improvement in business operations.</li></ul><p><strong>Course 05: Business Analysis Level 3</strong></p><ul><li>Acquire advanced skills in business data analysis.</li><li>Develop expertise in stakeholder management and requirement gathering.</li><li>Implement effective business solutions based on comprehensive analysis.</li></ul><p><strong>Course 06: B2B Business Development: Strategies for Sustainable Growth</strong></p><ul><li>Understand the nuances of B2B market dynamics.</li><li>Develop strategies to grow and sustain business-to-business relationships.</li><li>Learn to evaluate and leverage opportunities in the B2B marketplace.</li></ul><p><strong>Course 07: Strategic Business Management</strong></p><ul><li>Master the art of formulating, implementing, and evaluating cross-functional decisions.</li><li>Develop a long-term vision and direction for an organization.</li><li>Understand the strategic management process and its relevance in a globalized business environment.</li></ul><p><strong>Course 08: Logistics Management and Lean Production Principles</strong></p><ul><li>Understand key concepts in logistics and supply chain management.</li><li>Implement lean production principles for efficiency.</li><li>Manage logistics operations to ensure timely delivery and resource optimization.</li></ul><p><strong>Course 09: Professional Digital Marketing Diploma</strong></p><ul><li>Master digital marketing tools and platforms.</li><li>Develop data-driven marketing strategies.</li><li>Understand the role of digital marketing in modern business and how to measure its effectiveness.</li></ul><p><strong>Course 10: Quality Management</strong></p><ul><li>Gain expertise in quality assurance and control.</li><li>Understand various quality management standards and practices.</li><li>Learn to implement a culture of continuous quality improvement.</li></ul><p><strong>Course 11: Professional Crisis Management Certificate</strong></p><ul><li>Develop skills to anticipate and manage business crises.</li><li>Learn to create effective crisis communication plans.</li><li>Understand the importance of reputation management during and after crises.</li></ul><p><strong>Course 12: Strategic Planning and Implementation</strong></p><ul><li>Master the process of strategic formulation and execution.</li><li>Develop techniques to monitor and evaluate strategic plans.</li><li>Understand the challenges and pitfalls in strategic planning.</li></ul><p><strong>Course 13: Stakeholder Management</strong></p><ul><li>Understand the importance of stakeholder relationships in business.</li><li>Develop strategies to engage and manage various stakeholder groups.</li><li>Learn how to prioritize and address stakeholder concerns effectively.</li></ul><p><strong>Course 14: Supply Chain Management</strong></p><ul><li>Grasp the complexities of modern supply chains.</li><li>Develop strategies to optimize supply chain operations.</li><li>Understand the role of technology in supply chain management.</li></ul><p><strong>Course 15: Sage 50 Accounts Training</strong></p><ul><li>Become proficient in the Sage 50 accounting software.</li><li>Understand financial record-keeping and reporting using Sage 50.</li><li>Learn to troubleshoot common issues and optimize the software for business needs.</li></ul><p><strong>Course 16: Purchasing &amp; Procurement</strong></p><ul><li>Master the principles of efficient purchasing and procurement.</li><li>Develop negotiation skills with vendors.</li><li>Understand the strategic importance of procurement in cost management.</li></ul><p><strong>Course 17: Lean Six Sigma White Belt course</strong></p><ul><li>Understand the basics of Lean and Six Sigma methodologies.</li><li>Learn to identify areas for process improvement.</li><li>Acquire tools and techniques for waste reduction and process enhancement.</li></ul><p><strong>Course 18: SAP Controlling (CO) - Product Costing S4HANA</strong></p><ul><li>Become proficient in the SAP CO module, focusing on product costing.</li><li>Understand how to integrate product costing with other SAP modules.</li><li>Gain expertise in using S4HANA for advanced cost analysis.</li></ul><p><strong>Course 19: Business Intelligence and Data Mining</strong></p><ul><li>Master tools and techniques for data mining and analysis.</li><li>Understand the role of business intelligence in decision-making.</li><li>Learn to transform raw data into actionable insights.</li></ul><p><strong>Course 20: Fundamentals of Business Analysis</strong></p><ul><li>Grasp the core principles of business analysis.</li><li>Develop skills in requirement gathering and stakeholder management.</li><li>Understand the role of a business analyst in various industries.</li></ul><p><strong>Course 21: Business Administration and Financial Management Level 2 Certification</strong></p><ul><li>Master administrative and managerial responsibilities in a business setting.</li><li>Understand financial management principles and their application.</li><li>Learn to make informed financial decisions to ensure business growth.</li></ul><p><strong>Course 22: Business Performance Management</strong></p><ul><li>Understand key performance indicators (KPIs) and their relevance.</li><li>Develop strategies to monitor, evaluate, and enhance business performance.</li><li>Learn to set and achieve performance targets.</li></ul><p><strong>Course 23: Managing Budget: Financial Statements and Money Management</strong></p><ul><li>Master the art of budgeting for businesses.</li><li>Understand financial statements and their importance.</li><li>Develop skills in money management to ensure financial stability.</li></ul><p><strong>Course 24: Business Analysis Level 3</strong></p><ul><li>Dive deeper into advanced methodologies in business analysis.</li><li>Master tools and software used for in-depth data analysis.</li><li>Develop strategies to integrate business analysis outcomes in decision-making processes.</li></ul><p><strong>Course 25: Xero Accounting &amp; Bookkeeping</strong></p><ul><li>Become proficient in the Xero accounting software.</li><li>Understand the nuances of bookkeeping and financial reporting using Xero.</li><li>Gain skills to optimize the software for diverse accounting needs.</li></ul><p><strong>Course 26: Quickbooks Bookkeeping - Starting A New Company File</strong></p><ul><li>Master the initial setup and configuration of a new company file in Quickbooks.</li><li>Understand best practices for bookkeeping using Quickbooks.</li><li>Learn to manage and analyze financial data effectively within the platform.</li></ul><p><strong>Course 27: Ultimate Social Media Marketing course</strong></p><ul><li>Understand the dynamics of various social media platforms.</li><li>Develop strategies to optimize social media marketing campaigns.</li><li>Learn to analyze and measure the effectiveness of social media campaigns.</li></ul><p><strong>Course 28: The Business Intelligence Analyst Course</strong></p><ul><li>Dive deep into the role of a business intelligence analyst.</li><li>Master tools and techniques for advanced data analysis.</li><li>Understand the integration of business intelligence insight.</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        330 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Business Management and Administration bundle! This bundle is also ideal for professionals looking for career advancement and further enrol in:</p><ul><li>Level 5 Diploma in business and management</li><li>Level 3 National Extended DiplomaÃ in Business</li><li>Level 3 Diploma - Business Studies</li><li>Level 3 Diploma in Business (RQF)</li><li>CMI Level 3 Diploma in Principles of Management and Leadership</li><li>Level 4 Diploma in Business and Management</li><li>Level 5 Diploma in Business and Management</li><li>Level 6 Diploma in Business Management</li><li>Level 7 Diploma - Business Management</li><li>EDI Business Management</li><li>FdA Business and Management</li><li>Level 2 Certificate in Principles of Business Administration (RQF)</li><li>Level 2 Certificate in Principles of Business Administration (VRQ)</li><li>Level 2 Certificate in Principles of Business and Administration (RQF)</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Business Management and Administration</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Retail Manager</li><li>IT Manager</li><li>Financial Manager</li><li>Quality Assurance Manager</li><li>Business Development Manager</li><li>Public Relations Manager</li><li>Education Administrator</li><li>Healthcare Administrator</li><li>Compliance Manager</li><li>Property Manager</li><li>Office Coordinator</li><li>Training Manager</li><li>Supply Chain Analyst</li><li>Inventory Control Specialist</li><li>Operations Coordinator</li><li>Customer Service Supervisor</li><li>Contracts Administrator</li><li>Business Operations Analyst</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPDQS Digital Certificate &amp; Transcript Included for The Title Course Only</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>After studying the course materials, you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim One Digital Certificate &amp; Transcript for the title course completely free of cost. <strong>The cost for additional digital certificates is •4.99 each.</strong></p></div>
        <h4>CPD Certified Printed Hardcopy Certificate (Per Unit)</h4>
        <p>
            Hard copy certificate -
            •8
        </p>
            <div><ul><li>FREE UK Delivery</li><li>International Delivery +• 10.00</li></ul><p><strong>The price for each Printed Hardcopy Transcript is •9.99.</strong></p><ul><li>FREE UK Delivery</li><li>International Delivery +• 10.00</li></ul><p><strong>Student ID Card is included in the price, excluding shipping fees.</strong></p><ul><li>UK Delivery •4</li><li>International Standard +• 8.00</li></ul></div>

                        </div>

Studyhub UK

Master of Business Management (MBM)

Business Administration

Diploma for School Business Leaders (DSBM)

Diploma in Management Studies (DMS)

Business & Management

Business Admin

Diploma in Business Management and Administration (Online) - CPD Certified

<p>Welcome to the world of TEFL, Spelling, Punctuation and Grammar, where language takes centre stage. In this course bundle, you will explore two QLS-endorsed courses and five CPD QS-accredited relevant courses. With hardcopy certificates for the QLS-endorsed courses and a complete understanding of the subject matter, you will be fully equipped to excel in your career and stand out in the job market.</p> <p>This bundle is a testament to the high quality of education that can be achieved through QLS endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch education that is both informative and engaging. <br /><br />Investing in your education is always a wise choice, and with two QLS Endorsed certificates to your name, you can be sure that you're double boosting your resume.</p> <p>Apart from the QLS courses, the learners will get access to five CPD courses that are in line with the subject matter. These will enhance your overall understanding as well as broaden your knowledge. </p> <p>The TEFL/TESOL course is specifically designed for individuals who want to teach English as a foreign language. The course covers everything from basic principles to advanced techniques, providing learners with the knowledge and skills required to teach English effectively. The English: Spelling, Punctuation and Grammar course is ideal for learners who want to improve their language skills and gain a better understanding of the English language.</p> <p>In addition, the five CPD QS-accredited relevant courses cover a range of topics, including the English Language and Grammar Course, British English Pronunciation Course, Explore the Fundamentals of English Tenses, 200 Common English Idioms and Phrases, and Functional Skills English Level 3. These courses are designed to complement your knowledge and understanding of TEFL, Spelling, Punctuation and Grammar, providing you with a complete understanding of the subject matter.</p> <p><strong>This bundle comprises the following courses:</strong></p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Advanced Diploma in 120 Hours TEFL (TESOL) at QLS Level 7</li><li><strong>Course 02:</strong> Diploma in English Spelling, Punctuation and Grammar at QLS Level 5</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 03:</strong> English Language and Grammar Course</li><li><strong>Course 04:</strong> British English Pronunciation &amp; Accent Course</li><li><strong>Course 05:</strong> Explore the Fundamentals of English Tenses</li><li><strong>Course 06:</strong> 200 Common English Idioms and Phrases</li><li><strong>Course 07:</strong> Functional Skills English Level 3</li></ul> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Gain an in-depth understanding of TEFL and TESOL.</li><li>Develop effective teaching strategies to teach English as a foreign language.</li><li>Improve your English language skills, including spelling, punctuation, and grammar.</li><li>Understand the fundamentals of the English language and grammar.</li><li>Learn about British English pronunciation and the different English tenses.</li><li>Acquire knowledge of common English idioms and phrases.</li><li>Develop functional skills in English, including reading, writing, speaking, and listening.</li></ul> <p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>This comprehensive course bundle, TEFL, Spelling, Punctuation and Grammar, is designed to provide learners with a complete understanding of the English language. The bundle includes two QLS-endorsed courses and five CPD QS-accredited relevant courses, covering a range of topics related to TEFL, Spelling, Punctuation and Grammar.</p> <p>Ideal for individuals who want to teach English as a foreign language, the TEFL/TESOL course covers everything from basic principles to advanced techniques, providing learners with the knowledge and skills required to teach English effectively. The English: Spelling, Punctuation and Grammar course is designed to improve learners' language skills and help them gain a better understanding of the English language. In addition, the five CPD QS-accredited relevant courses provide learners with a complete understanding of the subject matter, including British English pronunciation, the fundamentals of English tenses, common English idioms and phrases, and functional skills in English.</p> <p>Upon completion of the course, learners will have gained an in-depth understanding of the English language, as well as the necessary skills and expertise to excel in their career. With hardcopy certificates for the QLS-endorsed courses, learners will have tangible proof of their knowledge and skills, making them stand out in the job market. This course bundle is ideal for anyone who wants to improve their language skills or pursue a career in teaching English as a foreign language.</p> <p><strong>Certification</strong></p> <p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p> <p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p> <p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        25 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Individuals who want to teach English as a foreign language.</li><li>Professionals who want to improve their language skills.</li><li>Anyone who wants to gain a better understanding of the English language.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>English Language Teacher: £18k-£45k</li><li>Freelance TEFL/TESOL Instructor: £20k-£50k</li><li>Writer/Editor: £20k-£40k</li><li>Content Creator: £20k-£50k</li><li>Translator/Interpreter: £20k-£40k</li><li>Customer Service Representative: £18k-£25k</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

TESOL

English Language Teaching

Certificate in Further Education & Training (Cert Ed)

Teaching English

ESOL (English for Speakers of Other Languages)

ESOL Teacher

Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

TEFL, Spelling, Punctuation and Grammar

<p>Attention all catering and food service professionals! Are you looking to take your career to the next level? Look no further than the Catering, Food Safety, and Food and Beverage Manager- QLS Certified course!</p><p>Endorsed by the Quality Licence Scheme, this comprehensive course covers everything you need to know about ensuring safe and high-quality food service. From food hygiene and safety regulations to managing staff and menu planning, this course will provide you with the knowledge and skills you need to succeed in the competitive world of catering and food service.</p><p>As a QLS certified course, you can be confident that the content is of the highest standard and will be recognised by employers throughout the UK. And upon completion of the course, you will receive a hardcopy certificate from QLS as proof of your achievement.</p><p>Investing in your professional development is a smart move for anyone looking to advance their career in the food service industry. By enrolling in the Catering, Food Safety, and Food and Beverage Manager- QLS Certified course, you will not only gain the knowledge and skills you need to succeed, but also demonstrate your commitment to providing safe and high-quality food service to your customers.</p><p>So why wait? Sign up for the Catering, Food Safety, and Food and Beverage Manager- QLS Certified course today and take the first step towards achieving your career goals!</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Catering - Catering Management at QLS Level 4</li><li><strong>Course 02:</strong> Award in Food and Beverage Manager at QLS Level 2</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Food Labelling Regulations Training</li><li><strong>Course 04:</strong> HACCP Training</li><li><strong>Course 05:</strong> Food Allergen Awareness Level 3</li><li><strong>Course 06:</strong> How to Improve Your Food Hygiene Rating</li><li><strong>Course 07:</strong> Immunity Boosting Food</li></ul><p><strong>Learning Outcome:</strong></p><p>Here are the learning outcomes for this bundle:</p><ul><li>Gain a comprehensive understanding of food safety regulations and the principles of HACCP.</li><li>Learn how to manage food and beverage operations in a variety of settings.</li><li>Develop knowledge of food labelling regulations and allergen awareness.</li><li>Discover how to improve your food hygiene rating and implement immunity boosting food strategies.</li><li>Learn how to plan and create menus that meet the needs of your customers.</li><li>Understand the principles of effective staff management and team leadership.</li><li>Develop skills in financial management, including budgeting, forecasting and cost control.</li></ul><p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The Catering, Food Safety, and Food and Beverage Manager- QLS Certified bundle is designed to provide learners with the essential knowledge and skills needed to succeed in the food service industry. This bundle includes two QLS courses in Catering &amp; Food Safety and Food and Beverage Manager.</p><p>The Catering &amp; Food Safety course covers a range of topics including food safety regulations, the principles of Hazard Analysis and Critical Control Points (HACCP), and food hygiene. Participants will learn how to identify food safety hazards, implement food safety management procedures, and develop effective food safety plans. This course is ideal for catering and food service professionals looking to enhance their skills and knowledge in food safety regulations and food service management.</p><p>The Food and Beverage Manager course covers topics such as menu planning, staff management, customer service, and financial management. Participants will learn how to plan menus, manage budgets, oversee staff, and ensure high levels of customer satisfaction. This course is ideal for individuals interested in pursuing a career in food service management, as well as catering and food service professionals looking to advance their careers.</p><p>Overall, the Catering, Food Safety, and Food and Beverage Manager- QLS Certified bundle provides learners with a comprehensive understanding of food service management and food safety regulations, making it the perfect choice for anyone looking to enhance their skills and knowledge in the food service industry.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This bundle is ideal for:</p><ul><li>Catering and food service professionals looking to enhance their skills and knowledge.</li><li>Individuals interested in pursuing a career in the food service industry.</li><li>Entrepreneurs looking to start their own food service business.</li><li>Individuals interested in improving their food safety practices.</li><li>Marketing professionals looking to understand the principles of food service management.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The career path for this bundle includes:</p><ul><li>Food Safety Officer - £22,000 - £38,000 per year</li><li>Food and Beverage Manager - £25,000 - £45,000 per year</li><li>Head Chef - £25,000 - £50,000 per year</li><li>Restaurant Manager - £20,000 - £45,000 per year</li><li>Food Service Director - £35,000 - £80,000 per year</li><li>Food Safety Consultant - £25,000 - £60,000 per year</li><li>Catering Business Owner - £20,000 - £80,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Level 2 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Catering, Food Safety, Food and Beverage Manager - QLS Certified

<p>Do you have a passion for baking and candle making? Are you interested in turning your hobbies into a successful business venture? Look no further than our Baking and Candle Making Business - 2 QLS Course.</p><p>Endorsed by the Quality Licence Scheme, this course guarantees the highest level of quality and recognition in the baking and candle-making industry. Upon completion, you will receive a hardcopy certificate with tangible evidence of your new skills and knowledge.</p><p>Our Baking and Candle Making Business course covers a wide range of topics, including baking techniques, recipe development, marketing strategies, and candle making. Not only will this course provide you with a deeper understanding of baking and candle making, but it will also help you develop the skills and knowledge necessary to start and grow your own business. You'll learn how to create and market your products, develop a brand, and manage your finances.</p><p>This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners will receive a top-notch, informative, and engaging education. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.</p><p>Enrol in our Baking and Candle Making Business - 2 QLS Course today and turn your passion into a profitable business. With the Quality Licence Scheme endorsement, you can be confident in the quality of your education and the value of your certificate.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Baking &amp; Cake Decorating at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in Candle Making Business at QLS Level 4</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Business Startup</li><li><strong>Course 04:</strong> Mastering Entrepreneurship</li><li><strong>Course 05:</strong> Business Management</li><li><strong>Course 06:</strong> Business Law</li><li><strong>Course 07:</strong> Cookery Course</li></ul><p><strong>Learning Outcomes </strong></p><p>By completing this bundle, you will:</p><ul><li>Develop a deep understanding of baking and candle-making techniques, including recipe development and product quality control.</li><li>Learn how to start and grow your own bakery or candle-making business, including branding, marketing, and financial management.</li><li>Explore the principles of entrepreneurship and business management, including developing a business plan and managing employees.</li><li>Gain expertise in business law and cookery, which are essential for starting and running a successful bakery or candle-making business.</li><li>Develop practical skills in business startups, including market research, feasibility analysis, and identifying funding sources.</li><li>Receive an endorsed certificate from the Quality Licence Scheme, providing tangible evidence of your new skills and knowledge.</li><li>Be equipped with the tools and knowledge to start your own successful baking or candle-making business.</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The Baking: Starting Your Own Bakery and Candle Making Business courses provide a comprehensive overview of the principles and techniques of starting and running a successful bakery or candle-making business. These courses are designed to provide students with practical strategies and insights that they can immediately apply in the real world.</p><p>In the Baking: Starting Your Own Bakery course, you will learn about baking principles, including recipe development, quality control, and customer service. You will explore effective marketing strategies and identify funding sources and financial management.</p><p>In the Candle Making Business course, you will learn about the principles of candle-making, including product development, marketing, and branding. You will explore the process of starting and running a successful candle-making business, including identifying target markets, developing pricing strategies, and managing finances.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for:</p><ul><li>Individuals who want to start their own baking or candle-making business.</li><li>Current bakery or candle-making business owners who want to enhance their knowledge and skills in these areas.</li><li>Entrepreneurs who want to start their own business in the baking or candle-making industry.</li><li>Individuals who want to gain practical skills in business management, law, and cookery.</li><li>Anyone who wants to turn their passion for baking or candle making into a successful business.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Baker - £17,000 to £30,000 per year</li><li>Pastry Chef - £18,000 to £32,000 per year</li><li>Cake Decorator - £18,000 to £25,000 per year</li><li>Candle Maker - £16,000 to £25,000 per year</li><li>Business Owner - £20,000 to £60,000 per year</li><li>Entrepreneur - £25,000 to £100,000 per year</li><li>Small Business Consultant - £25,000 to £50,000 per year</li></ul><p><strong>Note:</strong> These salaries may vary depending on location, experience, and qualifications.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Baking and Candle Making Business - QLS Endorsed Diploma

Overview
★★ 24 Hour Limited Time Flash Sale ★★
Level 7 Advanced Diploma in Dog Grooming - QLS Endorsed
***Key Features of Advanced Diploma in Dog Grooming at QLS Level 7***
Free QLS Certificate
Free CPD PDF Certificate + Transcript
Step into the enchanting world of dog grooming, where artistry meets care. The Level 7 Advanced Diploma in Dog Grooming is designed to elevate your expertise, ensuring you master the art of grooming with finesse. This comprehensive course caters to enthusiasts and professionals aiming to excel in dog grooming, equipping them with unparalleled skills and knowledge.
Dog grooming is more than a routine task; it's a blend of science and creativity. Our course delves into the intricate details of breed-specific grooming techniques, hygiene practices, and styling trends. With a focus on safety and animal welfare, learners will develop a deep understanding of how to cater to different breeds' grooming needs while ensuring the well-being of the dogs.
Throughout the course, you will be guided by industry experts who share their wealth of experience in dog grooming. From basic grooming procedures to advanced techniques, the curriculum covers every aspect needed to become a proficient dog grooming professional. Embrace this opportunity to transform your passion for dog grooming into a rewarding career.
Learning Outcomes
Master various dog grooming techniques for different breeds.
Understand the importance of hygiene in dog grooming.
Learn how to identify and address common skin and coat issues.
Gain proficiency in using grooming tools and equipment safely.
Develop skills in styling and creative grooming.
Understand the principles of animal behaviour in grooming sessions.
Learn to manage a dog grooming business effectively.
Acquire knowledge about health and safety regulations in dog grooming.
Understand the ethical considerations in dog grooming practices.
Develop the ability to provide excellent customer service in a dog grooming business.
Certificates
Digital Certificate
This course comes with a free CPD Accredited PDF Copy certificate+ Transcript (according to the Learner's Choice). For additional courses, it costs £14.99 per copy.
Level 7 QLS Endorsed Hardcopy Certificate
Hard copy certificate - Included
Certificate delivery is Free for UK residents, whereas it costs £10 for international students as a delivery charge.
Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.
Hard Copy Certificate
Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Course Description
The Level 7 Advanced Diploma in Dog Grooming offers an in-depth exploration of grooming techniques and practices. This course is designed for those passionate about dog grooming and seeking to enhance their skills and knowledge. Covering everything from basic grooming to advanced styling, learners will gain the expertise needed to excel in the dog grooming industry.
Who is this course for?
Aspiring dog groomers seeking professional training
Veterinary assistants wanting to expand their skill set
Pet shop employees interested in grooming services
Dog owners wanting to groom their pets professionally
Individuals looking to start a dog grooming business
Requirements
Basic understanding of dog behaviour
Passion for working with animals
Willingness to learn and apply grooming techniques
Career path
Dog Groomer: £18,000 - £25,000
Pet Stylist: £20,000 - £28,000
Mobile Dog Groomer: £22,000 - £30,000
Veterinary Grooming Assistant: £19,000 - £26,000
Dog Grooming Salon Manager: £25,000 - £35,000
Dog Grooming Instructor: £23,000 - £32,000

Skill Up

Dog Grooming

Accredited Dog

Grooming

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support


Level 7 Advanced Diploma in Dog Grooming - QLS Endorsed


CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

<p>The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging.</p><p>So to cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle.</p><p>Our Customer Service Representative package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will dive deep into the core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest.</p><p>As Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skill. Therefore, to make your career journey a successful one, we designed this bundle as a one-stop solution for you.</p><p><strong>This 20-in 1 Ultimate Customer Service Representative bundle consists of the following Courses:</strong></p><ul><li>Course 01: Retail Management</li><li>Course 02: Certificate in Purchasing and Procurement</li><li>Course 03: Supply Chain Management</li><li>Course 04: Merchandising</li><li>Course 05: Visual Merchandising Diploma</li><li>Course 06: Operations Management</li><li>Course 07: Product Management</li><li>Course 08: Digital Product Management</li><li>Course 09: Facilities Management Diploma</li><li>Course 10: Strategic Business Management - Online Diploma Course</li><li>Course 11: Business Intelligence Analyst Course</li><li>Course 12: Customer Relationship Management</li><li>Course 13: Store Assistant</li><li>Course 14: Fundamentals of Business Analysis</li><li>Course 15: Strategic Planning and Analysis for Marketing</li><li>Course 16: Commercial Management</li><li>Course 17: Sales Skills</li><li>Course 18: Financial Management</li><li>Course 19: Purchase Ledger</li><li>Course 20: Business Plan</li></ul><p><strong>Additionally, you will get 5 other career-guided courses in this Customer Service Representative bundle:</strong></p><ul><li>Course 01: Career Development Plan Fundamentals</li><li>Course 02: CV Writing and Job Searching</li><li>Course 03: Interview Skills: Ace the Interview</li><li>Course 04: Video Job Interview for Job Seekers</li><li>Course 05: Create a Professional LinkedIn Profile</li></ul><p><strong><em>So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this </em>Customer Service Representative<em> bundle</em>.</strong></p><p><strong>Learning Outcomes of Customer Service Representative bundle </strong></p><p>This career-oriented bundle will help you to</p><ul><li>Gain the ability to excel in the role of Customer Service Representative</li><li>Know your responsibilities as Customer Service Representative and convey your experience to others</li><li>Gain excellent interpersonal and communication skills</li><li>Know the pros and cons of working as Customer Service Representative</li><li>Adhere to the regulations around this area</li><li>Gain time and risk management skills to ensure efficiency</li><li>Manipulate technological advancement to become more effective</li><li>Maintain moral standards and set an example for your peers</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Customer Service Representative bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Retail Management</strong> ) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Overview:
As a Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skills. Therefore, to make your career journey a successful one, we designed this Customer Service Representative bundle as a one-stop solution for you.
To cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle.
Our Customer Service Representative package, with the latest digital study materials and innovative learning methods, will give you in-depth knowledge of this domain. You will dive deep into the Customer Service Representative core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest.
This 20-in-1 Ultimate Customer Service Representative bundle consists of the following Courses:
Course 01: Retail Management
Course 02: Certificate in Purchasing and Procurement
Course 03: Supply Chain Management
Course 04: Merchandising
Course 05: Visual Merchandising Diploma
Course 06: Operations Management
Course 07: Product Management
Course 08: Digital Product Management
Course 09: Facilities Management Diploma
Course 10: Strategic Business Management - Online Diploma Course
Course 11: Business Intelligence Analyst Course
Course 12: Customer Relationship Management
Course 13: Store Assistant
Course 14: Fundamentals of Business Analysis
Course 15: Strategic Planning and Analysis for Marketing
Course 16: Commercial Management
Course 17: Sales Skills
Course 18: Financial Management
Course 19: Purchase Ledger
Course 20: Business Plan



Learning Outcomes of Customer Service Representative Bundle:
This career-oriented Customer Service Representative bundle will help you to
Gain the ability to excel in the role of Customer Service Representative
Know your responsibilities as a Customer Service Representative and convey your experience to others
Gain excellent interpersonal and communication skills
Know the pros and cons of working as a Customer Service Representative
Adhere to the regulations around this area
Gain time and risk management skills to ensure efficiency
Manipulate technological advancement to become more effective
Maintain moral standards and set an example for your peers



Why Choose this Customer Service Representative Bundle?
FREE Customer Service Representative CPD-accredited certificate
Get a free student ID card with Customer Service Representative training (£10 applicable for international delivery)
Lifetime access to the Customer Service Representative course materials
The Customer Service Representative program comes with 24/7 tutor support
Get instant access to this Customer Service Representative course
Learn Customer Service Representative training from anywhere in the world
The Customer Service Representative training is affordable and simple to understand
The Customer Service Representative training is entirely online
So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Customer Service Representative bundle.



Who is this Customer Service Representative course for? 
Anyone from any background can enrol in this Customer Service Representative bundle.



Requirements 
This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones.



Career path 
Having this Customer Service Representative expertise will increase the value of your CV and open you up to multiple job sectors.



Certificates 
Digital certificate - Included 
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Customer Service Representative) absolutely Free! Other Hard Copy certificates are available for £14.99 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Apex Learning

Customer Service

Customer Service Representative Diploma

This Offer is vaild for first 10 Learners Only!!

Limited Time Offer!

Loughborough

<div>
		

		<div>
			
			<p>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.</p>
			<div><i></i> 2 x 3 Hour Sessions</div>
			<div><i></i>  £450.00 incl. VAT</div>
			
			
		</div>
	</div>

	

	<div id="filters">
		
		
	</div>

	

    <div>

		
		 
		

		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><h4><span>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.<br /></span></h4>
<h4><span>Aim: To develop the customer service skills of your people so that they enhance the experience for your customers.<br /></span></h4>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h4>Programme Outcome</h4>
<ul>
<li>Customers feel engaged &amp; informed throughout the whole journey</li>
<li>Customers <i>feel important</i></li>
<li>Reduces complaints</li>
<li>Increases compliments</li>
<li>Help you win more business</li>
<li>Increases recommendations and profitable customer conversations</li>
<li>Improves external perception of your business</li>
<li>Makes it a better place to work</li>
<li>Colleagues feel important and even more confident in their roles</li>
<li>Great Customer Service drives great Customer Experience</li>
</ul>
<h4>Duration</h4>
<p>The programme is made up of 2 x 3-hour virtual modules or 1 day in person</p>
<h4>Programme content</h4>
<ul>
<li>Introduction and Welcome - We are all part of the same journey - what does this mean to you</li>
<li>What do we mean by Customer service and how this links to the customers experience?</li>
<li>In the shoes of your customer - to get the participants thinking about what Customer Service means to different people, which in turn will impact the mindset</li>
<li>Its not what you say, it is what <b><i>you say and do </i></b>- bringing Customer Service to life by 'Being It'</li>
<li>The journey starts and ends with you, so how can we enhance the Customer Service we provide to our internal &amp; external customers</li>
<li>Video and discussion around the key concepts of Be there, Make their day, Choose your attitude, Play - have a sense of fun linking this to creating the right customer service throughout their journey</li>
<li>Being on the front foot - what does this mean and how can we demonstrate this to our customers</li>
<li>Engaging with our customers, when, how often, why &amp; about what</li>
<li>Pulling it all together- what are the critical behaviours we need to demonstrate to bring our vision of Customer Service to life.</li>
<li>Follow up coach to support the business in implementing this important skill as required</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

<p><em>Master Customer Service &amp; CRM</em><em> - delight your customers using great customer care and benefit from lifelong loyalty and referrals</em></p><p>Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yoursâ¦.But guess what - it's not! Customer Service &amp; CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion.</p><p>With Apex Learning online Customer Service &amp; CRM course, you can learn the fundamental elements of Customer Service &amp; CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service &amp; CRM program to the highest level.</p><p>The Customer Service &amp; CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service &amp; CRM. So go ahead and give your career in expert Customer Service &amp; CRM a solid boost by accessing professional and helpful learning from Apex Learning today.</p><p><strong>This Customer Service &amp; CRM Training s Bundle Consists of the following Premium courses: </strong></p><p><strong>Courses are included in this Customer Service &amp; CRM Training s Bundle?</strong></p><ul><li>Course 01: Sales and Marketing Skills Level 3</li><li>Course 02: Customer Relationship Management</li><li>Course 03: Know Your Customer (KYC)</li><li>Course 04: Leadership &amp; Management Diploma</li><li>Course 05: Risk Management Level 7</li><li>Course 06: Retail Management Level 5</li><li>Course 07: Effective Communication Skills</li><li>Course 08: Performance Management</li><li>Course 09: Quality Management</li><li>Course 10: Time Management</li></ul><p>Enrol now in Customer Service &amp; CRM To advance your career, and use the premium study materials from Apex Learning.</p><p>The Customer Service &amp; CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service &amp; CRM Expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>Customer Service &amp; CRM Bundle Certificates after completion:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li></ul><ul><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        105 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>There is no experience or previous qualifications required for enrolment on this Customer Service &amp; CRM. Our course suitable for students, of all academic backgrounds.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Customer Service &amp; CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.</p><p>There is no time limit for completing this Customer Service &amp; CRM course, it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Customer Service &amp; CRM expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Customer Service Skills Complete Training</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Overview:
Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals
Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion.
With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level.
The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today.
This Customer Service & CRM Training Bundle Consists of the following Premium courses: 
Course 01: Sales and Marketing Skills Level 3
Course 02: Customer Relationship Management
Course 03: Know Your Customer (KYC)
Course 04: Leadership & Management Diploma
Course 05: Risk Management Level 7
Course 06: Retail Management Level 5
Course 07: Effective Communication Skills
Course 08: Performance Management
Course 09: Quality Management
Course 10: Time Management
Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning.



Why Choose this Customer Service Bundle?
FREE Customer Service & CRM CPD-accredited certificate
Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery)
Lifetime access to the Customer Service & CRM course materials
The Customer Service & CRM program comes with 24/7 tutor support
Get instant access to this Customer Service & CRM course
Learn Customer Service & CRM training from anywhere in the world
The Customer Service & CRM training is affordable and simple to understand
The Customer Service & CRM training is entirely online



Description:
The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal.
Customer Service & CRM Bundle Certificates after completion:
PDF Certificate: Free (Previously it was £9.99*11 = £109)
Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99)



Who is this Customer Service course for? 
There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds.



Requirements 
Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.
There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace.



Career path 
Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors.



Certificates
Digital certificate - Included 
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service & CRM Diploma - CPD Certified

<p>Did you know that 86% of customers are willing to pay more for great customer service? In today's competitive business environment, exceptional customer service is no longer a luxury but a necessity. That's where our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>comes in.</p><p>Quality Licence Scheme is a leading accreditation body that ensures our courses meet the highest industry standards. When you enrol in our bundle, you'll not only receive training that is recognised by employers, but you'll also receive <strong>10 Hard Copy QLS Certificates</strong> upon completion of each course. These certificates will attest to your knowledge and skills, helping you stand out in a crowded job market.</p><p>But that's not all. Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>includes a range of career-guided courses designed to equip you with the skills and knowledge needed to excel in customer service management. From communication skills to managing customer complaints, our courses cover all aspects of customer service management.</p><p>In addition, our bundle includes courses that are relevant to today's business environment. You'll learn how to manage remote teams, navigate virtual communication channels, and build a customer-centric culture in your organisation. These skills are essential in today's digital age, where customers expect a seamless experience across all touchpoints.</p><p>By enrolling in our <strong>Customer Service Manager - QLS Endorsed Bundle</strong>, you'll gain the knowledge to succeed in a customer service management role. Whether you're starting your career or looking to upskill, our courses will provide you with a competitive edge in the job market.</p><p>Don't miss out on this opportunity to enhance your career prospects. Enrol now and take the first step towards becoming a customer service management expert.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of customer service management principles and best practices.</li><li>Master the communication skills required to interact with customers and team members effectively.</li><li>Gain knowledge of customer relationship management tools and techniques to enhance customer satisfaction.</li><li>Learn how to identify and prevent money laundering and terrorist financing.</li><li>Understand the fundamentals of marketing and how they relate to customer service management.</li><li>Develop the confidence and self-esteem needed to excel in a customer service management role.</li><li>Receive career coaching to help guide your professional development and achieve your goals.</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p>Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>is a comprehensive training program that includes 10 QLS Endorsed courses designed to prepare you with the knowledge needed to excel in customer service management. You'll learn how to deliver exceptional customer service, manage teams, and create a customer-centric culture within your organisation.</p><p>The bundle includes courses such as the <strong>Customer Service Advisor Course</strong>, which covers the essential skills required to provide excellent customer service. You'll learn how to communicate effectively with customers, resolve complaints, and build long-term relationships.</p><p>Other courses, such as the <strong>Anti-Money Laundering (AML) Training</strong> and <strong>Know Your Customer (KYC)</strong> course, will help you understand the legal and regulatory frameworks surrounding money laundering and terrorist financing. You'll gain knowledge of the key regulations and compliance requirements, as well as best practices for preventing financial crime.</p><p>The <strong>Marketing Fundamentals</strong> course will provide you with an overview of the key marketing principles and how they relate to customer service management. You'll learn how to identify and understand your target audience, develop marketing strategies, and measure the success of your campaigns.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Customer Service Advisor Course</li><li><strong>Course 02:</strong> CRM</li><li><strong>Course 03:</strong> Phone-Based Customer Service</li><li><strong>Course 04:</strong> KYC</li><li><strong>Course 05:</strong> Anti-Money Laundering (AML) Training</li><li><strong>Course 06:</strong> Complete Communication Skills Master Class for Life</li><li><strong>Course 07:</strong> Public Speaking Training</li><li><strong>Course 08:</strong> Marketing Fundamentals</li><li><strong>Course 09:</strong> Career Coaching</li><li><strong>Course 10:</strong> The Unstoppable Self-Confidence &amp; High Self-Esteem Blueprint</li></ul><p><strong>Certificate:</strong></p><p>The <strong>Quality Licence Scheme </strong>ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, <strong>QLS Endorsed</strong> courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious <strong>QLS Certificate</strong> for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals seeking to enhance their career prospects in customer service management</li><li>Professionals looking to upskill and expand their knowledge in customer service management</li><li>Business owners and entrepreneurs who want to improve customer satisfaction and loyalty</li><li>Anyone interested in pursuing a career in customer service management</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol <strong>Customer Service Manager - QLS Endorsed Bundle</strong>.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Manager: £24,000-£50,000 per year</li><li>Customer Relationship Manager: £30,000-£60,000 per year</li><li>Sales Manager: £30,000-£65,000 per year</li><li>Marketing Manager: £25,000-£60,000 per year</li><li>Compliance Manager: £30,000-£65,000 per year</li><li>Operations Manager: £30,000-£65,000 per year</li><li>Business Development Manager: £30,000-£65,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Student ID Card</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access

Customer Service Manager - QLS Endorsed Bundle

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows an employee to interact directly with customers and give them the best support possible. Remarkable customer service is a competitive advantage and it is the key player in the game of customer retention.<br />Gratifying customer support and good products service can help to create the type of brand loyalty that increases revenue for your company. Become a Master in the art of quality Customer Service and solve complains of customers in a beneficial manner and deliver service beyond your customers' expectations can help your career take you far!</p><p>Please Note, there is no Assessment available with this Customer Service Training course. Learners can order the Course Completion Certificate right after completing the Customer Service Training course.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Six Critical Elements	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Six Critical Elements</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Understanding Leadership and  Five Practices of Leadership</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding Leadership and Five Practices of Leadership</td><td><span>🕐 00:22:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows

Customer Service Training

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Providing excellent service to your customers over the phone is a skill that can set you apart from your competitors and boost your reputation. In this Phone-Based Customer Service course, you will learn how to communicate effectively, build rapport, handle difficult callers, and solve problems over the phone. You will also learn how to use customer relationship management tools, follow phone etiquette rules, and measure your service performance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will help you distinguish between poor and excellent customer service, enabling you to provide the best possible service. You&#39;ll find out how to maximise sales opportunities, improve customer loyalty, and present your company in a favourable light. Furthermore, you will acquire the expertise to handle various caller types, including those who may be angry, impatient, or confused, along with mastering the management of interoffice calls and voicemail messages.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is suitable for anyone who wants to improve their phone-based customer service skills and gain a recognized qualification in this field.</p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Phone-Based Customer Service &nbsp; &nbsp;&nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the principles and practices of effective customer service</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain skills and confidence in communicating with customers over the phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand how to use customer relationship management tools and strategies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire techniques for building rapport, handling difficult callers and solving problems</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn how to manage interoffice calls, voicemail and intra organisation dealings</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand how to measure and improve customer service performance</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A CPD certificate that is recognised worldwide.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A great online learning experience.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Interesting and unique online materials and activities.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Expert guidance and support from the field leaders.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Access to the study resources anytime you want.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Get a year-long access to the course.</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Topics Covered in This Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 01: Introduction to Customer Service</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 02: What&rsquo;s Different about Good Customer Service?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 03: Customer Relationship Management</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 04: Customer Service Communication Strategies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 05: Aspects of Phone Etiquette</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 06: Building Rapport Over the Phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 07: Inbound and Outbound Calls</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 08: Active Listening and Managing Tough Callers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 09: Managing Interoffice Calls and Voicemail</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 10: Problem Solving over the Phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 11: Intra Organisation Dealings</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 12: Measuring Customer Service</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is ideal for individuals aspiring to excel in various customer service roles, from representatives to managers. It&#39;s suitable for beginners aiming to enter the customer service field as well as experienced professionals looking to enhance their skills and advance their careers.</p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">No prerequisites; suitable for individuals from any academic background.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Accessible course materials from any internet-enabled device.</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Representative</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Call Centre Agent</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Manager</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Care Coordinator</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Relations Officer</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Trainer</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Telephone Customer Service Associate</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Inbound Sales Representative</span></li></ul></div></section></div>

</div>

Course Gate

Customer Care

Enrol in our comprehensive customer service course suitable for beginners and experienced professionals. Learn essential skills for various roles, from representatives to managers, and advance your career in the dynamic field of customer service.

Phone-Based Customer Service

<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h3>
Show that you are committed to providing the absolute best in customer service with this expert training.

This Customer Service for Hospitality course will coach you in customer expectations and offer useful recommendations for displaying outstanding performance.

Any business in the hospitality sector is reliant on its staff, showing consideration and attention to their clients, and you can be taught to embody this protocol. You will learn how to pre-empt requests by customers and to perform tasks diligently. The specific requirements for hygiene and courtesy with catering events are also covered in-depth, alongside the UK legislation that governs events and establishments with hospitality staff.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my certificate?</strong></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this course for?</strong></h3>
There is no experience or previous qualifications required for enrolment on this Customer Service for Hospitality. It is available to all students, of all academic backgrounds.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Requirements</strong></h3>
Our Customer Service for Hospitality is fully compatible with PC&#39;s, Mac&#39;s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career path</strong></h3>
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc. <h3 fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h3><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1 sections &bull; 12 lectures &bull; 04:28:00 total length</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 01: Introduction to Hospitality Management: 00:24:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;An Overview of Hotel Industry: 00:18:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;The Process of Selection and Recruitment in Hospitality Industry: 00:21:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;The Process of Development and Training in Hospitality Industry: 00:24:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 05: Management of Front Office Operations: 00:19:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Management of Housekeeping, Engineering and Security Operations: 00:27:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Management of Food and Beverage Operations: 00:20:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Management of Service Quality in Hospitality Industry: 00:20:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Marketing in Travel and Tourism Business: 00:24:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 10: Accounting in Hospitality Industry: 00:26:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Customer Satisfaction: 00:23:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 12: E-Hospitality and Technology: 00:22:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Overview
Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance.
Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff.
This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional.
With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector.



Why Choose this Customer Service Bundle?
FREE Customer Service CPD-accredited certificate
Get a free student ID card with Customer Service training (£10 applicable for international delivery)
Lifetime access to the Customer Service course materials
The Customer Service program comes with 24/7 tutor support
Get instant access to this Customer Service course
Learn Customer Service training from anywhere in the world
The Customer Service training is affordable and simple to understand
The Customer Service training is entirely online



How will I get my Customer Service certificate?
You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate.



Who is this Customer Service course for?
There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds.



Requirements
Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.



Career Path
Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.



Course Curriculum
Module One: Who We Are and What We Do - 00:17:00
Module Two: Establishing Your Attitude - 00:12:00
Module Three: Identifying and Addressing Customer Needs - 00:12:00
Module Four: Generating Return Business - 00:14:00
Module Five: In-Person Customer Service - 00:10:00
Module Six: Giving Customer Service over the Phone - 00:12:00
Module Seven: Providing Electronic Customer Service - 00:12:00
Module Eight: Recovering Difficult Customers - 00:15:00
Module Nine: Understanding When to Escalate - 00:14:00

Customer Service for Hospitality

Limited TIme Offer!

<p>Customer service is a critical aspect of any business, as it can make or break the customer's experience. The ability to provide excellent customer service is crucial to retaining customers and generating repeat business. In today's competitive market, it is essential to have employees who possess the necessary skills to provide top-notch customer service. Therefore, investing in customer service training can prove to be highly beneficial for individuals and businesses alike.</p> <p>Our Customer Service bundle provides you with an opportunity to gain valuable knowledge and skills required to succeed in the customer service industry. With three QLS-endorsed courses, five CPD QS-accredited relevant courses, and five career development courses, this bundle is designed to help you excel in your career. Upon completion, you will receive hardcopy certificates for the QLS-endorsed courses, which can be a valuable addition to your resume and demonstrate your expertise to potential employers.</p> <p>So why wait any longer? Enrol in the Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle right now!</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Diploma in Phone-Based Customer Service Training at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in KYC at QLS Level 5</li><li><strong>Course 03:</strong> Diploma in Customer Relationship Management (CRM) at QLS Level 4</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Assertiveness and Self Confidence Development</li><li><strong>Course 05:</strong> Patient Customer Service Training</li><li><strong>Course 06:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 07:</strong> Customer Service - Representative</li><li><strong>Course 08:</strong> Complete Communication Skills Master Class for Life</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p> <ul> <li><strong>Course 09:</strong> Personal Development</li><li><strong>Course 10: </strong>Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul> <p>By enrolling in this bundle, you can expect to learn the following:</p> <ul> <li>Gain expertise in customer service skills and practices.</li><li>Understand the importance of customer service in business.</li><li>Enhance your communication skills to effectively interact with customers.</li><li>Develop assertiveness and self-confidence to handle challenging situations.</li><li>Learn how to efficiently win customers and retain their loyalty.</li><li>Acquire knowledge of customer relationship management and its applications.</li><li>Expand your career opportunities in the customer service industry.</li></ul> <p><strong>Please Note: </strong>Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>Our Customer Service bundle is designed to equip you with the necessary knowledge and skills to succeed in the customer service industry. The bundle includes three QLS-endorsed courses covering Phone-Based Customer Service, KYC, and a Diploma in Customer Relationship Management (CRM). These courses are designed by industry experts and cover a wide range of topics, including communication skills, handling difficult customers, customer retention, and CRM strategies.</p> <p>In addition to QLS courses, our bundle includes five CPD QS-accredited relevant courses and five career development courses. These courses cover topics such as patient customer service training, assertiveness and self-confidence development, customer service representation, complete communication skills, and winning customers efficiently.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This bundle is ideal for:</p> <ul> <li>Individuals looking to start or advance their careers in the customer service industry.</li><li>Customer service representatives and professionals seeking to enhance their skills.</li><li>Business owners and managers who wish to provide their employees with customer service training.</li><li>Anyone who wishes to improve their communication skills and learn how to handle challenging situations effectively.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Upon completion of the courses, you will have the knowledge and skills to pursue many career paths, such as:</p> <ul> <li>Customer Service Representative: £18,000 - £25,000 per year</li><li>Customer Service Manager: £28,000 - £40,000 per year</li><li>Customer Success Manager: £30,000 - £55,000 per year</li><li>Customer Experience Manager: £30,000 - £60,000 per year</li><li>Call Centre Manager: £25,000 - £50,000 per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Customer Service (CRM, KYC & Phone-Based Customer Service)

<div> <div>     </div> <div>  <div> <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong>Course Type:</strong> Online Learning</li> <li><strong>Duration:</strong> <span>1 hour 15 minutes</span></li> <li><strong>Tutor Support:</strong> Tutor support is included</li> <li><strong>Customer Support:</strong> 24/7 customer support is available</li> <li><strong>Quality Training:</strong> The course is designed by an industry expert</li> <li><strong>Recognised Credential:</strong> Recognised and Valuable Certification</li> <li><strong>Completion Certificate:</strong> Free Course Completion Certificate Included</li> <li><strong>Instalment:</strong> 3 Installment Plan on checkout</li> </ul> </div> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <ul> <li>Gain comprehensive knowledge about customer service</li> <li>Understand the core competencies and principles of customer service</li> <li>Explore the various areas of customer service</li> <li>Know how to apply the skills you acquired from this course in a real-life context</li> <li>Become a confident and expert customer service manager</li> </ul> <hr /> <h3><strong>Customer Service</strong></h3> <p>This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.</p> <p>Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.</p> <p>But how is this done?</p> <p>How do you ensure it's consistent across your business? What are the benefits of delivering great customer service?</p> <p>This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.</p> <h3><strong>Who is this Course for?</strong></h3> <p>This comprehensive Customer Service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course.<br /> Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> <h3><strong>Entry Requirements</strong></h3> <p>This Customer Service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> <h3><strong>Assessment</strong></h3> <p>This Customer Service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> <h3><strong>Advance Your Career</strong></h3> <p>This Customer Service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> </div> </div> </div><h3><strong>Recognised Accreditation</strong></h3> <p></p> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Module 1: About the Course</td> </tr> <tr> <td colspan="4">Module 2: What is Customer Service</td> </tr> <tr> <td colspan="4">Module 3: The Goals of Great Customer Service</td> </tr> <tr> <td colspan="4">Module 4: Discovering and Understanding Customer Needs</td> </tr> <tr> <td colspan="4">Module 5: Delivering Maximum Levels of Customer Service</td> </tr> <tr> <td colspan="4">Module 6: Making Customers Feel Great From the Start</td> </tr> <tr> <td colspan="4">Module 7: Communication Skills</td> </tr> <tr> <td colspan="4">Module 8: Non-verbal Communication and Body Language</td> </tr> <tr> <td colspan="4">Module 9: Dealing with Customer Complaints</td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

2789 Customer Service courses delivered Online

IT Network Cyber Security Job Ready Program with Career Support & Money Back Guarantee

By Academy for Health and Fitness

Certificate in Concierge

By Academy for Health and Fitness

Level 1 Award (RQF) in Health and Safety Awareness with Maternity Care Assistant Training Course

By One Education

Level 1 Award (RQF) in Health and Safety Awareness with Maternity Care Assistant Training Course

By One Education

Level 1 Award (RQF) in Health and Safety Awareness with Maternity Care Assistant Training Course

By One Education

Diploma in Business Management and Administration (Online) - CPD Certified

By Studyhub UK

TEFL, Spelling, Punctuation and Grammar

By Imperial Academy

Catering, Food Safety, Food and Beverage Manager - QLS Certified

By Imperial Academy

Baking and Candle Making Business - QLS Endorsed Diploma

By Imperial Academy

Level 7 Advanced Diploma in Dog Grooming - QLS Endorsed

By Skill Up