Name: Diploma in Psychology - Level 5 (QLS Endorsed)
Price: 15 GBP
Availability: InStock

<strong>This comprehensive course will help you learn the basics to advanced mechanisms of chatbot development using deep learning with Python. This course is a complete package for beginners to learn chatbot fundamentals with deep learning and its applications and build it from scratch using deep learning (RNNs) with Python.</strong>
        <p>AI-powered chatbots are also capable of automating various tasks, including sales and marketing, customer service, and administrative and operational tasks. In this course about developing advanced chatbots with deep learning, we will understand their applications and build from scratch using deep learning with Python.

The course begins with a brief overview and the fundamentals of deep learning for chatbots. We will understand and compare conventional chatbots with deep learning-based chatbots. Then, we will explore self-learning chatbots, including generative chatbots and retrieval chatbots. You will learn more about deep learning-empowered chatbot features and compare and distinguish the abilities of conventional chatbots and self-learning chatbots in real action. We will focus on chatbot development with deep learning, tokenization, setting up an Encoder-Decoder, implementing RNN-based model development, and finally, training, testing, and validating the chatbot we developed.

Upon completing this course successfully, you will relate concepts and understand theories of chatbots in various domains, understand and implement deep learning models for building real-world chatbots, and evaluate deep learning-based chatbot models.

All resources are available at: https://github.com/PacktPublishing/Advanced-Chatbots-with-Deep-Learning-Python</p>
        <h2>What You Will Learn</h2><p>Relate the concepts and theories for chatbots in various domains<br>Compare conventional chatbots with deep learning-based chatbots<br>Understand deep learning algorithms for chatbots<br>Implement deep learning models for building real-world chatbots<br>Learn about tokenization and setting up an encoder-decoder<br>Implement recurrent neural network-based model development</p>
        <h2>Audience</h2><p>This course is designed for individuals looking to advance their skills in applied deep learning, acquire knowledge regarding the relationships of data analysis with deep learning, wish to build customized chatbots for their applications, learn to implement deep learning algorithms for chatbots, and are passionate about rule-based and self-learning chatbots. Deep learning practitioners/scholars working on chatbot concepts would benefit from this course. No prior knowledge of chatbots, deep learning, data analysis, or mathematics is needed. Basic to intermediate Python knowledge is required.</p>
        <h2>Approach</h2><p>The course is crafted to help you understand the impact of chatbots in real-world applications and provides a unique hands-on experience using a project. This course is easily understandable, with engaging content covering necessary theoretical concepts, a practical approach with live coding, and an in-depth project covering the complete course content.</p>
        <h2>Key Features</h2><p>Learn basic to advanced mechanisms of developing chatbots using deep learning with Python * Use Python to evaluate datasets based on conversational notes, online resources, and websites * Explore conventional/self-learning chatbots in action and chatbot development with deep learning</p>
        <h2>Github Repo</h2><p>https://github.com/PacktPublishing/Advanced-Chatbots-with-Deep-Learning-Python </p>
        <h2>About the Author</h2><h3>AI Sciences</h3><p>AI Sciences are experts, PhDs, and artificial intelligence practitioners, including computer science, machine learning, and Statistics. Some work in big companies such as Amazon, Google, Facebook, Microsoft, KPMG, BCG, and IBM.

AI sciences produce a series of courses dedicated to beginners and newcomers on techniques and methods of machine learning, statistics, artificial intelligence, and data science. They aim to help those who wish to understand techniques more easily and start with less theory and less extended reading. Today, they publish more comprehensive courses on specific topics for wider audiences.

Their courses have successfully helped more than 100,000 students master AI and data science.</p>
        <h2>Course Outline</h2><h4>1. Introduction</h4><p>This section focuses on introducing the author and the AI Sciences group and describes the course content you will be learning.</p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Course and Instructor Introduction</p><p style='margin: 0'>In this video, we will be introduced to the course's author and his qualifications and experience in teaching learners on the online platform.</p></td></tr><tr><td style='padding: 15px;'><p>2. AI Sciences Introduction</p><p style='margin: 0'>This video briefly introduces the AI Sciences group and discusses the benefits of learning through AI Sciences.</p></td></tr><tr><td style='padding: 15px;'><p>3. Course Description</p><p style='margin: 0'>In this lesson, we will get an overview of what is covered in the course, including a comparison of chatbots and the benefits of chatbots. We will look at the chatbots in action. We will also look at deep learning frameworks in chatbots.</p></td></tr></tbody></table><br><h4>2. Fundamentals of Chatbots for Deep Learning</h4><p>This section focuses on the basics of chatbots, how deep learning benefits chatbots, conventional versus AI chatbots, the use of chatbots in the medical field, and the use of chatbots in business and ecommerce.</p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Module Introduction</p><p style='margin: 0'>This introduction video elaborates on the concepts to be covered in this module, including comparing chatbots, the conventional versus AI chatbots, and use of chatbots in various fields of applications.</p></td></tr><tr><td style='padding: 15px;'><p>2. Conventional Versus AI Chatbots</p><p style='margin: 0'>In this video, we will understand conventional and artificial intelligence-based chatbots and understand the differences between the two kinds.</p></td></tr><tr><td style='padding: 15px;'><p>3. Generative Versus Retrieval Chatbots</p><p style='margin: 0'>In this lecture, you will learn about a generative and retrieval chatbot and compare the differences between the two chatbots.</p></td></tr><tr><td style='padding: 15px;'><p>4. Benefits of Deep Learning Chatbots</p><p style='margin: 0'>In this video, we will look at what deep learning chatbots are and how they work. We will also understand the benefits of deep learning chatbots, including improved customer experience, service integration, customer care, personalized services, and saving resources.</p></td></tr><tr><td style='padding: 15px;'><p>5. Chatbots in Medical Domain</p><p style='margin: 0'>We will explore the first kind of chatbot operating in the medical domain. We will look at the benefits, including the ability to schedule appointments, check patient symptoms, provide support, help with coverage and insurance claims, and improve the patient experience.</p></td></tr><tr><td style='padding: 15px;'><p>6. Chatbots in Business</p><p style='margin: 0'>In this video, we will understand the benefits of chatbots in businesses, including lead qualification, lead nurturing, and data mining techniques.</p></td></tr><tr><td style='padding: 15px;'><p>7. Chatbots in Ecommerce</p><p style='margin: 0'>Let's understand the benefits of chatbots in ecommerce, including personalized services, real-time interaction, collection of feedback, provide metrics, lead generation, deep analytics, and storytelling.</p></td></tr></tbody></table><br><h4>3. Deep Learning-Based Chatbot Architecture and Development</h4><p>This section focuses on chatbot architecture and development based on deep learning, including understanding deep learning architecture, encoders and decoders, data preparation, importing libraries, and making predictions.</p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Module Introduction</p><p style='margin: 0'>In this video, you will learn more about deep learning and the general architecture, chatbot development with deep learning, and its related concepts.</p></td></tr><tr><td style='padding: 15px;'><p>2. Deep Learning Architecture</p><p style='margin: 0'>This video elaborates on the deep learning architecture in chatbots, integration of deep learning with chatbots, natural language processing (NLP), source content, interaction history, and analytics.</p></td></tr><tr><td style='padding: 15px;'><p>3. Encoder Decoder</p><p style='margin: 0'>In this video, we will understand what encoder and decoder are, their architecture, and long short-term memory (LSTM), a neural network used in deep learning.</p></td></tr><tr><td style='padding: 15px;'><p>4. Steps Involved</p><p style='margin: 0'>In this lesson, you will learn about the various steps involved in developing chatbots based on deep learning techniques. We will install the required packages, define chat models and tokenization, and set up the encoder-decoder model.</p></td></tr><tr><td style='padding: 15px;'><p>5. Project Overview and Packages</p><p style='margin: 0'>After theoretically learning about chatbots, we will now develop a chatbot practically by importing the requisite libraries-TensorFlow NumPy, Keras, and Pickle. We will build a chatbot based on a story and make predictions of true or false.</p></td></tr><tr><td style='padding: 15px;'><p>6. Importing Libraries</p><p style='margin: 0'>This video demonstrates how to import step by step the four main libraries required for our project, including TensorFlow, NumPy, Keras, and Pickle, and you will learn about importing Sequential and Model.</p></td></tr><tr><td style='padding: 15px;'><p>7. Data Preparation</p><p style='margin: 0'>We will use the two datasets available for our project, the training QA and the testing QA. We will save them in our project folder and invoke them as needed.</p></td></tr><tr><td style='padding: 15px;'><p>8. Develop Vocabulary</p><p style='margin: 0'>In this video, you will learn to combine the datasets, test data, and train data; we will use the all_data function to combine the datasets.</p></td></tr><tr><td style='padding: 15px;'><p>9. Max Story and Question Length</p><p style='margin: 0'>In this video, you will learn to define the project's story length and question length, determined by the number of words in the story or question.</p></td></tr><tr><td style='padding: 15px;'><p>10. Tokenizer</p><p style='margin: 0'>You will learn to import the tokenizer with and without filters. We will fit the tokenizer into our vocabulary using the fit_on_texts built-in command.</p></td></tr><tr><td style='padding: 15px;'><p>11. Separation and Sequence</p><p style='margin: 0'>In this video, you will learn to make the train-test story questions and answers. We will then use a for loop to enter the story, question, and answer into the respective parts.</p></td></tr><tr><td style='padding: 15px;'><p>12. Vectorize Stories</p><p style='margin: 0'>In this video, we will understand how to vectorize the story by defining functions, using the data, and developing an index and tokenizer. We will also determine the maximum story length calculated.</p></td></tr><tr><td style='padding: 15px;'><p>13. Vectorizing Train and Test Data</p><p style='margin: 0'>After creating the vectorization function, we will input the stories, queries, and answers using the vectorize function that we created using the train data.</p></td></tr><tr><td style='padding: 15px;'><p>14. Encoding</p><p style='margin: 0'>We will begin to develop our deep learning model and input placeholders to store the maximum story length, question length, and define the vocabulary size. We will now build our encoder using the sequential model.</p></td></tr><tr><td style='padding: 15px;'><p>15. Answer and Response</p><p style='margin: 0'>After learning to create our encoders for the input sequences and the questions, the encoders will match the data and obtain the responses.</p></td></tr><tr><td style='padding: 15px;'><p>16. Model Completion</p><p style='margin: 0'>In this video, after training and testing the data, querying the questions, and obtaining responses, we are now at model completion with compiling the questions and responses to check for accuracy.</p></td></tr><tr><td style='padding: 15px;'><p>17. Predictions</p><p style='margin: 0'>After checking our model for accuracy, we will make predictions of our results from the model we created. We will visualize the predictions using the test data.</p></td></tr></tbody></table>

Packt

Web Development

Python

This comprehensive course will help you learn the basics to advanced mechanisms of chatbot development using deep learning with Python. This course is a complete package for beginners to learn chatbot fundamentals with deep learning and its applications and build it from scratch using deep learning (RNNs) with Python.

Advanced Chatbots with Deep Learning and Python

General Admission

Learn the art of screenwriting with our Online Screenwriting for Film & Television (UK) course, crafted to give you a thorough understanding of scriptwriting for the film and TV industry. This comprehensive course is designed for both beginners and seasoned writers, providing essential skills and industry knowledge.
Learn the fundamentals in our Introduction to Screenwriting module, and discover how to generate compelling ideas in Motivation & Ideas. Develop your scripts with in-depth Research & Development and adapt to different Genres. Craft engaging narratives with Story & Plot, and create dynamic characters and dialogue in Character & Dialogue.
Master screenplay Structure & Format and refine your script with Synopses, Outlines & Treatments and Drafts. Explore effective Marketing strategies, tackle common issues with Troubleshooting, and familiarize yourself with industry terminology through our Glossary.
Understand the specifics of screenwriting in the UK with modules on Screenwriting and the British Film Industry, Agreements, earnings, and the work of Greatest British Screenwriters of All Time.
By completing this Online Screenwriting for Film & Television (UK) course, you'll be well-prepared to succeed in the competitive world of screenwriting, equipped with practical skills and industry insights.
Learning Outcome of Online Screenwriting for Film & Television (UK)
Develop Core Screenwriting Skills: Master the essential techniques and principles of screenwriting, including structure, format, and genre-specific elements.
Create Compelling Narratives: Learn how to craft engaging stories, develop complex characters, and write effective dialogue.
Understand Industry Standards: Gain insights into UK screenwriting practices, including industry-specific agreements and market expectations.
Enhance Script Quality: Refine your scripts through comprehensive drafting, feedback, and troubleshooting techniques.
Explore Career Opportunities: Learn about the career landscape for screenwriters in the UK and discover strategies for success in the field.
Key Features of the Online Screenwriting for Film & Television (UK) Course
A CPD certificate that is recognised worldwide.
A great online learning experience.
Interesting and unique online materials and activities.
Expert guidance and support from the field leaders.
Access to the study resources anytime you want.
Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.
Get a year-long access to the course.
Who is this Online Screenwriting for Film & Television (UK) for
Aspiring Screenwriters: Individuals looking to start a career in screenwriting for film and television.
Experienced Writers: Existing screenwriters seeking to enhance their skills and understand industry standards.
Film and TV Enthusiasts: Those interested in the mechanics of scriptwriting and the British film industry.
Career Changers: Professionals looking to transition into the screenwriting field.
Creative Writers: Anyone with a passion for storytelling who wants to explore screenwriting as a career option.
Requirements
Open to all interested in 
No prerequisites; suitable for all academic backgrounds.
Accessible from any internet-enabled device.
CPD Certificate from Course Gate
At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22.
Career path
Screenwriter: Write scripts for film, television, or digital media.
Script Editor: Review and refine scripts to ensure they meet industry standards.
Television Writer: Contribute to television show scripts and series development.
Film Writer: Develop scripts for feature films and short films.
Script Consultant: Provide expertise and feedback on scriptwriting projects.
Content Creator: Create original content for various media platforms.
Story Developer: Work on story development for films, TV shows, or web series.

Course Gate

Online Course Marketing

Online Course Creation

Creative Writing

Screenwriting

Professional Skills Course (PSC)

Filmmaking

Trainers Course

Screenwriting & Scriptwriting

Unlock your screenwriting potential with our Online Screenwriting for Film & Television (UK) course. Learn essential techniques, understand industry standards, and enhance your scriptwriting skills. Perfect for aspiring and experienced screenwriters alike. Get CPD accredited and boost your career in the UK film and TV industry.








Online Screenwriting for Film & Television (UK)

<div id="course-pricing" fr-original-style="" style="box-sizing: border-box;">
          </div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Video Editing Tips &amp; Tricks</strong><span fr-original-style="" style="box-sizing: border-box;"> course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">The </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Video Editing Tips &amp; Tricks </strong><span fr-original-style="" style="box-sizing: border-box;">course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This course is designed to provide an introduction to </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Video Editing Tips &amp; Tricks</strong><span fr-original-style="" style="box-sizing: border-box;"> and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Objectives</strong></p></div></div></div></div></div></section><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Learn the fundamental skills you require to be an expert</li><li fr-original-style="" style="box-sizing: border-box;">Explore different techniques used by professionals</li><li fr-original-style="" style="box-sizing: border-box;">Find out the relevant job skills &amp; knowledge to excel in this profession</li><li fr-original-style="" style="box-sizing: border-box;">Get a clear understanding of the job market and current demand</li><li fr-original-style="" style="box-sizing: border-box;">Update your skills and fill any knowledge gap to compete in the relevant industry</li><li fr-original-style="" style="box-sizing: border-box;">CPD accreditation for proof of acquired skills and knowledge</li></ul><h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this Course for?</strong></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Whether you are a beginner or an existing practitioner, our CPD accredited </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Video Editing Tips &amp; Tricks</strong><span fr-original-style="" style="box-sizing: border-box;"> course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD accredited certification</strong><span fr-original-style="" style="box-sizing: border-box;"> to boost up your resume and promotion prospects.</span></p><h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirement</strong></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Anyone interested in learning more about this subject should take this </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Video Editing Tips &amp; Tricks</strong><span fr-original-style="" style="box-sizing: border-box;"> course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day.</span></p><h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Certificate from Course Gate</strong></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;4.99 and the hard copy for &pound;9.99. Also, you can order both PDF and hardcopy certificates for &pound;12.99.</span></p><h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career path</strong></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">The </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Video Editing Tips &amp; Tricks</strong><span fr-original-style="" style="box-sizing: border-box;"> will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market.</span></p></div>
</div>
</div>
</div>
</div>
</section>
</div>
</div><div fr-original-style="" style="box-sizing: border-box;">
<h3 fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">Course Curriculum</span>
</h3>

<div fr-original-style="" style="box-sizing: border-box;">
<table width="100%" fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 01: Introduction</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Before you cut</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:02:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Getting Started</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:04:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Think Style!</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:02:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 02: Starting to Cut</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Do The Cut!</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:04:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">The Perfect Song - Don&#39;t Waste Time Looking For It</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:03:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Timing, Rhythm and Pacing</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:06:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Effects and Transitions - Stick To The Story!</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:02:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Kill Your Darlings!</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:02:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 03: After You Cut</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Revision Checklist - Check Before You Send It!</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:04:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Class Project</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:02:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Certificate and Transcript</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Order Your Certificates or Transcripts</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); height: 20px;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:00:00</span></td></tr></tbody></table></div>

</div>

Learn to master video editing with our in-depth Video Editing Tips & Tricks course, designed to elevate your skills from foundational to advanced levels. 
Whether you're new to video editing or a seasoned professional seeking to refine your techniques, this course provides a comprehensive guide to every aspect of the editing process. You'll explore essential skills such as cutting and sequencing, adding effects and transitions, and perfecting timing, rhythm, and pacing. Discover advanced techniques for integrating audio, choosing the perfect soundtrack, and creating visually stunning edits that capture and engage your audience.
This Video Editing Tips & Tricks course emphasizes practical, hands-on learning, equipping you with the tools and knowledge to turn raw footage into polished, compelling stories. Dive into real-world scenarios and projects that enhance your editing proficiency, boost your creativity, and prepare you to tackle a wide range of video editing tasks. With expert guidance and actionable tips, you'll gain the confidence and expertise needed to excel in the competitive field of video editing.
Learning Outcome of Video Editing Tips & Tricks
Master Video Editing Techniques: Gain proficiency in cutting, sequencing, and assembling raw footage into polished, engaging videos.
Apply Timing and Rhythm: Learn to synchronize video edits with audio, music, and sound effects for optimal impact.
Utilize Effects and Transitions: Discover how to effectively use transitions and special effects to enhance storytelling and visual appeal.
Enhance Creative Skills: Develop creative insights for selecting and integrating audio tracks, effects, and visual elements.
Implement Best Practices: Understand and apply industry-standard practices and tips for professional video editing.
Complete Real-World Projects: Gain hands-on experience with practical projects to solidify your editing skills and showcase your work.
Key Features of the Video Editing Tips & Tricks Course
A CPD certificate that is recognised worldwide.
A great online learning experience.
Interesting and unique online materials and activities.
Expert guidance and support from the field leaders.
Access to the study resources anytime you want.
Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.
Get a year-long access to the course.
Who is this Video Editing Tips & Tricks course for
This Video Editing Tips & Tricks Course is suitable for -
Aspiring video editors looking to build a solid foundation in editing techniques.
Current editors seeking to refine their skills and learn new tricks.
Creative professionals looking to enhance their video content for various platforms.
Students and hobbyists interested in video production and editing.
Requirements
No prerequisites; suitable for individuals from any academic background.
Accessible course materials from any internet-enabled device.
CPD Certificate from Course Gate
At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22.
Career path
Video Editor: Specialize in editing video content for various media, including film, television, and online platforms.
Content Creator: Create and edit engaging video content for social media, marketing campaigns, and digital platforms.
Post-Production Specialist: Work in post-production to refine and enhance video projects, including color grading and sound design.
Film Editor: Edit and assemble footage for films, working closely with directors and producers.
Television Editor: Edit television shows, commercials, and news segments to ensure high-quality broadcasts.
Freelance Video Editor: Offer editing services on a freelance basis, working with clients across different industries.
Multimedia Specialist: Combine video editing skills with other multimedia elements like graphics and animation for comprehensive projects.

Professional Skills

Career Development

Film Editing

Video Creation

Video Design

Digital Skills

Video Production

Video Editing

Master essential and advanced video editing techniques with our comprehensive Video Editing Tips & Tricks course. Learn to cut, sequence, and polish raw footage, apply creative effects, and enhance your editing skills. Ideal for beginners and experienced editors alike, this course prepares you for diverse career paths in video editing and multimedia production. Enroll today to start creating professional-quality videos!








Video Editing Tips & Tricks

Dogs are known for their loyalty, intelligence, and devotion, making them wonderful companions. However, like all animals, dogs require proper training to integrate harmoniously into your home and community. The Dog Behaviour Diploma course offers comprehensive knowledge to help you understand dog psychology, manage and prevent aggressive behavior, and apply advanced training methods to ensure obedience and communication.
This Dog Behaviour course is structured to guide you from the basics, such as understanding a dog's origins and psychology, to more advanced topics like handling aggression, separation anxiety, and interpreting dog language. Additionally, you’ll gain insights into addressing common queries related to dog and puppy training, as well as practical skills through real-life dog training consultations.
Learning Outcome of Dog Behaviour Diploma
By the end of this Dog Behaviour course, you will:
Understand the origins and psychology of dogs.
Learn how to prevent and manage aggressive behavior in dogs.
Master the techniques for effective dog communication and obedience training.
Be able to interpret dog language and address common behavioral issues.
Gain confidence in conducting dog training consultations with clients.
Key Features of the Dog Behaviour Diploma Course
A CPD certificate that is recognised worldwide, validating your expertise in vaccination.
An engaging online learning experience with interesting and unique materials and activities related to vaccination.
Access to study resources anytime, ensuring flexibility in your learning schedule.
Friendly and helpful customer service and administrative support by email, phone, and chat from Monday through Friday.
A full year of access to the Dog Behaviour course materials.
Who is this Dog Behaviour Diploma Course for?
This Dog Behaviour course is designed for:
Dog owners who want to improve their pets' behavior and obedience.
Aspiring dog trainers looking to enhance their knowledge and skills.
Animal lovers who are interested in understanding dog behavior on a deeper level.
Professionals in the pet industry seeking to offer dog behavior consultations.
Entry Requirement
This course is available to all learners, of all academic backgrounds.
Good understanding of English language, numeracy and ICT are required to attend this course.
CPD Certificate from Course Gate 
At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99.
Career path
Upon completing the Dog Behaviour Diploma, you could pursue a career as:
A professional dog trainer or behaviorist.
A pet care consultant offering dog behavior advice.
A specialist in animal behavior working with shelters or veterinary clinics.
An entrepreneur starting your own dog training business or offering private consultations.
Topics Covered in This Course
The Dog Behaviour Diploma course covers a wide range of topics essential for understanding and managing dog behavior. Each module is designed to build your knowledge progressively, from basic concepts to more advanced techniques.
Module 1: Introduction
Module 2: Feeding Time - Aggression and Stealing Food
Module 3: The Right Way to Greet a Dog
Module 4: Separation Anxiety
Module 5: Dog Language - What They're Really Saying
Module 6: The Answers to 10 Popular Dog Questions You Are Likely to Be Asked
Module 7: The Answers to 10 Common Puppy Training Questions That You'll Likely Be Asked
Module 8: Dog Training Consultations with Clients
Bonus Video: A Demonstration of a Real-Life Dog Training Consultation
These topics equip you with the knowledge and skills necessary to understand, train, and manage dog behavior effectively.


Behavioural Therapist

Animal Behaviour

Diploma in Education & Training (DET)

Canine Behaviour

Dog Behaviour

Unlock the secrets to effective dog training with our Dog Behaviour Diploma. Learn advanced techniques in dog communication, manage aggression, and address common behavioral issues to become a confident dog trainer.








Dog Behaviour Diploma

This Private Investigator (PI) Training course is designed to provide both aspiring and experienced professionals with the essential skills and knowledge for a successful career in private investigation. Combining theoretical concepts with practical application, this training covers critical areas necessary for modern private investigators.
Throughout the course, you'll explore key aspects of private investigation, including advanced techniques, ethical practices, legal considerations, and innovative methodologies. You'll learn effective surveillance, counter-surveillance strategies, interviewing techniques, and principles of criminal psychology. Hands-on experience with the latest investigative tools, background checks, records research, and navigating complex information sources is also included.
The training emphasizes developing critical thinking, problem-solving, and analytical skills, ensuring you approach each case with precision and a logical mindset. Additionally, you'll gain insights into the business side of private investigation, including how to start and manage a successful agency, handle legal and ethical issues, and build a professional network.
By the end of the Private Investigator (PI) Training, you will be well-equipped to tackle a variety of investigative scenarios, from corporate investigations and insurance fraud to missing persons and marital disputes, making you a skilled, ethical, and sought-after private investigator.
Learning Outcome of Private Investigator (PI) Training
Master essential private investigation techniques and methodologies.
Develop advanced skills in interviewing, interrogation, and statement-taking.
Understand and apply criminal psychology principles in investigations.
Conduct thorough and ethical evidence gathering and records research.
Utilize the latest investigative tools and technologies effectively.
Perform advanced surveillance and counter-surveillance operations.
Navigate legal and ethical considerations in private investigations.
Learn to manage and grow a successful private investigation business.
Key Features of the Private Investigator (PI) Training
Globally recognized CPD certificate.
Engaging online learning experience.
Unique online materials and activities.
Expert guidance and support from industry leaders.
24/7 access to study resources.
Friendly customer service and administrative support via email, phone, and chat from Monday to Friday.
One year of access to the course content.
Who is this Private Investigator (PI) Training course for
The Private Investigator (PI) Training is ideal for:
Aspiring private investigators aiming to start a professional career.
Law enforcement professionals transitioning to private sector roles.
Security professionals enhancing their investigative skills.
Legal professionals seeking to broaden their expertise in investigative techniques.
Corporate security personnel improving their investigative capabilities.
Individuals interested in advanced private investigation techniques.
Requirements
Open to all educational and professional backgrounds.
Access to a computer or mobile device with a stable internet connection.
Basic computer literacy.
Commitment to complete course modules, assignments, and assessments.
Passion for learning and dedication to private investigation.
CPD Certificate from Course Gate
Upon successful completion of the course, you can obtain a CPD certificate. The PDF certificate is available for £9, the hard copy for £15, or both for £22.
Career path
Private Investigator (PI) Training opens doors to various exciting career paths, including:
Private Investigator
Corporate Investigator
Forensic Analyst
Financial Crime Investigator
Legal Investigator
Insurance Fraud Investigator
Missing Persons Investigator
Cyber Crime Investigator
Security Consultant
Criminologist
Background Check Specialist
Surveillance Expert
Course Topics
Introduction to Private Investigation
Skills of a Successful Investigator
Understanding Criminal Psychology
Private Investigation Process
Interviews, Interrogation, and Statement-Taking
Required Equipment for Private Investigation
Records Research and Public Records Search
Surveillance and Counter-Surveillance
Marital Investigations
Miscellaneous Investigations
Private Investigation Business

Private Investigator

Cert Iv

Investigation

Investigator

Diploma in Professional Studies (DPS)

Financial Investigator

Master the art of private investigation with the Private Investigator Level 3 Diploma. This comprehensive course equips you with crucial skills such as interviewing, criminal psychology, surveillance, and business management, ensuring you have the expertise for a successful career in the field.















Private Investigator (PI) Training

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">The UK retail sector significantly contributes to the economy, with&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">sales surpassing &pound;394 billion in 2020.&nbsp;</strong>Our Retail Management course will equip you with the skills necessary to excel in this thriving industry. By comprehensively covering essential topics such as merchandising, pricing, supply chain management, and consumer behaviour, you will be well-prepared to handle the dynamic challenges of the retail world.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This extensive course also delves into the intricacies of retail psychology, negotiation with suppliers, store security, team leadership, and the impact of the Consumer Rights Act. With an emphasis on multi-channel selling and retail brand management, you will be well-equipped to drive success and boost your career in the retail industry.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Retail Management Bundle consists of the Following Courses:</strong></p><ol style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Retail Manager - Level 4</li><li fr-original-style="" style="box-sizing: border-box;">Retail Analytics</li><li fr-original-style="" style="box-sizing: border-box;">Supply Chain Management</li><li fr-original-style="" style="box-sizing: border-box;">Logistics &amp; Operations Management &ndash; Level 5</li><li fr-original-style="" style="box-sizing: border-box;">Six Sigma &amp; Lean Process</li><li fr-original-style="" style="box-sizing: border-box;">Customer Service - Advanced</li><li fr-original-style="" style="box-sizing: border-box;">SAP Controlling (CO) &ndash; Product Costing with S4HANA</li><li fr-original-style="" style="box-sizing: border-box;">Salesforce Heroku</li></ol><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes of Retail Management:</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Understand the core principles and strategies in retail management.</li><li fr-original-style="" style="box-sizing: border-box;">Learn retail buying, merchandising, and pricing techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Master supply chain management and sales processes.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse consumer behaviour and target customers effectively.</li><li fr-original-style="" style="box-sizing: border-box;">Develop skills in retail psychology, negotiation, and store security.</li><li fr-original-style="" style="box-sizing: border-box;">Acquire team leadership and multi-channel selling expertise.</li></ul><h2 fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted">Certificates</h2><div fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><p fr-original-style=" color: var(--text);" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Certificate</strong></p><p fr-original-style=" color: var(--text);" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This bundle comes with a free <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Accredited PDF Copy certificate+ Transcript&nbsp;</strong>(according to the Learner&#39;s Choice). For additional courses, it costs <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;14.99</strong> per copy.</p><p fr-original-style=" color: var(--text);" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hard Copy Certificate</strong></p><p fr-original-style=" color: var(--text);" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Accredited Hard Copy certificate</strong> for <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;19.99</strong> per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;10</strong> for international students as delivery charge.</p><h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Course Description</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you want to learn more about Retail Management in-depth, this Retail Management bundle is perfect for you. This package includes many courses that address all critical facets of Retail Management. You will gain the expertise and knowledge of the industry needed to advance your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Curriculum for the Title Course of this Bundle:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽ Course 01: Retail Manager - Level 4</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Introduction</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Retail Strategy</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Retail Buying and Merchandising</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Retail Pricing</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Supply Chain Management in Retailing</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: The Sales Process and Dealing with Customers at the Checkout</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Importance of Consumer Behaviour</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Taking Trends and Targeting Customers Effectively</li><li fr-original-style="" style="box-sizing: border-box;">Module 09: The Importance of Communicating with Customers</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Choosing a Retail Location</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Retail Psychology</li><li fr-original-style="" style="box-sizing: border-box;">Module 12: Negotiate the Right Deal with Suppliers</li><li fr-original-style="" style="box-sizing: border-box;">Module 13: Develop Store Security Procedures</li><li fr-original-style="" style="box-sizing: border-box;">Module 14: Management Skills for Leading Your Team</li><li fr-original-style="" style="box-sizing: border-box;">Module 15: Selling in Multiple Channels</li><li fr-original-style="" style="box-sizing: border-box;">Module 16: Retail Brand Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 17: Health &amp; Safety for Retail Stores</li><li fr-original-style="" style="box-sizing: border-box;">Module 18: Consumer Rights Act</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">----------and 7 more Courses----------</strong></p><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Retail Management training is open to everyone.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For this Retail Management bundle, you don&#39;t need any formal qualifications.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Store Manager: &pound;28,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Retail Buyer: &pound;33,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Merchandiser: &pound;31,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Operations Manager: &pound;37,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Sales Consultant: &pound;19,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Visual Merchandiser: &pound;23,000 per year</li></ul></section></div></div>

Skill Up

Retail Management

Logistics Management

Six Sigma

Flash Sale | 8-in-1 CPD Certified Bundle | Updated course materials | Free PDF Certificate | 24/7 Tutor Support

Retail Management: Retail Analytics, Six Sigma, Logistics & Supply Chain Management


<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>The transport and logistics industry is a vital backbone of the UK economy, contributing over<strong> £124 billion</strong> annually and employing around <strong>2.7 million </strong>people. With the ever-increasing demand for efficient supply chain management and transportation solutions, the need for skilled professionals in this sector has never been greater. Are you ready to unlock the doors to a dynamic and rewarding career in transport and logistics?</p><p>This <strong>Transport and Logistics</strong> bundle equips you with the skills and knowledge to thrive in this exciting industry. Master the fundamentals of <strong>transport management</strong>, including regulations and best practices.  Learn the intricacies of <strong>logistics operations</strong>, ensuring efficient movement of goods.  Gain practical skills for <strong>warehouse operations</strong>, becoming a valuable asset. Understand commercial law principles, navigating business contracts with confidence.</p><p><strong>Our Bundle contains </strong><strong>5 </strong><strong>of our premium courses for one discounted price:</strong></p><ul><li><strong></strong><strong> Course 01:</strong> Transport Manager Course</li><li><strong></strong><strong> Course 02: </strong>Transport and Logistics Management</li><li><strong></strong><strong> Course 03: </strong>Operations Management Training</li><li><strong></strong><strong> Course 04: </strong>Warehouse Associate</li><li><strong></strong><strong> Course 05:</strong> Commercial Law</li></ul><p>Whether you're new to the industry or looking to advance your career, this bundle offers the perfect platform to gain a competitive edge.  Enrol today and unlock a world of exciting opportunities in Transport and Logistics!</p><p><strong>Learning Outcomes of Transport and Logistics</strong></p><ul><li>Understand transport management regulations and compliance requirements in the UK.</li><li>Develop expertise in transport and logistics management strategies.</li><li>Gain insights into operations management principles and process optimization.</li><li>Learn warehouse operations and inventory management best practices.</li><li>Explore commercial law principles relevant to the transport and logistics industry.</li><li>Acquire skills in transportation planning and supply chain optimisation.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Transport and Logistics</li><li>Get a <strong>free student ID card</strong> with Transport and Logistics Training program (£10 postal charge will be applicable for international delivery)</li><li>The Transport and Logistics is affordable and simple to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Transport and Logistics course materials</li><li>The Transport and Logistics comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Transport Manager Course</strong></p><ul><li>Module 01: Introduction to Transport Management</li><li>Module 02: Transport Management Systems (TMS)</li><li>Module 03: Transportation Management Strategy</li><li>Module 04: Road Freight Transport Laws and Permits</li><li>Module 05: Rail and Transport Management</li><li>Module 06: Transport Management for Ports and Inland Waters</li><li>Module 07: Transport Management for Airlines</li><li>Module 08: Trends, Challenges and Best Practice in Transport Management</li><li>Module 09: Transport Management and Health and Safety</li></ul><p><strong> Course 02: Logistics Management</strong></p><ul><li>Module 01: Introduction to Logistic Management</li><li>Module 02: Planning Framework for Logistics</li><li>Module 03: Supply Chain Management</li><li>Module 04: Logistics Management and Organisation</li><li>Module 05: Sourcing, Purchasing, and Procurement</li><li>Module 06: Channels of Distribution</li><li>Module 07: Supplier Relationship Management</li><li>Module 08: Inventory Planning and Management</li><li>Module 09: Principles of Warehousing</li><li>Module 10: Transport Management</li><li>Module 11: Negotiation Techniques</li><li>Module 12: Customer Service and Logistics</li></ul><p><strong> Course 03: Operations Management Training</strong></p><ul><li>Module 01: Introduction to Operations Management</li><li>Module 02: Project Management</li><li>Module 03: Business Development and Succession Planning</li><li>Module 04: Process Management</li><li>Module 05: Supply Chain Management</li><li>Module 06: Planning &amp; Forecasting Operations</li><li>Module 07: Procurement &amp; Purchasing Management</li><li>Module 08: Manufacturing &amp; Delivery Operations</li><li>Module 09: Quality Management</li><li>Module 10: Managing Risk and Recovery</li><li>Module 11: Performance Management</li><li>Module 12: Talent Management</li><li>Module 13: Communication Skills</li><li>Module 14: Negotiation Techniques</li><li>Module 15: Conflict Management</li><li>Module 16: Stress Management</li><li>Module 17: Time Management</li><li>Module 18: Business Environment</li><li>Module 19: Business Writing Skills</li></ul><p><strong> Course 04: Warehouse Associate</strong></p><ul><li>Module 01: Warehousing: Function, Benefits And Types Of Warehousing</li><li>Module 02: Challenges Of Warehouse Management</li><li>Module 03: Technology In The Warehouse</li><li>Module 04: Order Picking In The Warehouse</li><li>Module 05: Managing Warehouse Inventory</li><li>Module 06: Organise The Storage Of Inventory In A Warehouse</li><li>Module 07: Inventory Management Techniques</li><li>Module 08: Inventory Classification In The Warehouse</li><li>Module 09: Logistics Management and Organisation</li><li>Module 10: Process Management</li><li>Module 11: Improve Warehouse Efficiency And Reduce Costs</li><li>Module 12: Operating Forklifts Safely</li><li>Module 13: Moving and Handling Loads Safely</li><li>Module 14: Health and Safety Management in Warehouses</li><li>Module 15: General Warehouse Hazards</li><li>Module 16: Manual and Mechanical Handling</li></ul><p><strong> Course 05: Commercial Law</strong></p><ul><li>Module 1: Introduction of Commercial law</li><li>Module 2: Business Organisations</li><li>Module 3: International Trade: the Theory, the Institutions, and the Law</li><li>Module 4: Sales of Goods Law</li><li>Module 5: Consumer Law and Protection</li><li>Module 6: E-Commerce Law</li><li>Module 7: Competition Law</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: </strong><strong>Free </strong>(Previously it was £12.99*5 = £65)</li><li><strong>CPD Hard Copy Certificate: £29.99</strong></li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        55 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Warehouse staff</li><li>Business enthusiasts</li><li>Legal professionals</li><li>Logistics newcomers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Transport manager</li><li>Operations manager</li><li>Warehouse supervisor</li><li>Logistics coordinator</li><li>Import/export specialist</li><li>Supply chain analyst</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Academy for Health and Fitness

Transport and Logistics - CPD Certified

<p><strong>Whether you are working from home or a mobile worker, be skilled enough to do lash lifting and tinting to give an appearance of having longer and thicker lashes.</strong></p><p>This Course is perfect if you want to learn the skills and art to perform both lash lifting competently and eyelash tinting on your clients as lash lifting and tinting have become so popular nowadays, especially among women.</p><p>In a nutshell, you will learn how to enhance the eye dramatically and lessen the need for everyday makeup application.</p><ul><li>Understand what exactly is a lash lift treatment and how does it work</li><li>Get a firm understanding of eyelash tinting and how long the procedure lasts</li><li>Learn how to deliver excellent customer service to clients, respond to client complaints and identify clients' needs</li><li>Understand how to maintain a safe, secure and hygienic salon</li><li>Learn about vision and the visual system, as well as life cycle, curvature, pigmentation and cross-sectional anatomy</li><li>Understand how to select products, tools, and equipment to suit client treatment needs</li><li>Learn about the types of eyelash and eyebrow treatments available and their benefits</li><li>familiarise with professional lash lifting techniques</li></ul><p><strong>Why Choose this Course:</strong></p><ul><li>This best ever Lash Lift and Tint Training Course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Lash Lift and Tint Training Course is for you.</li><li>We've taken this comprehensive Lash Lift and Tint Training Course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the Lash Lift and Tint Training Course. It really is a sure pathway to success.</li><li>All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the skills.</li><li>We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.</li></ul><p><strong>Course Curriculum</strong></p><p>This Course is designed with the following 12 modules:</p><p><strong>Introduction</strong></p><ul><li>Introduction</li></ul><p><strong>Treatment steps</strong></p><ul><li>Preparation of eyelashes</li><li>Covering the lower lashes with protective under-eye pads</li><li>Choosing the right silicone shield</li><li>Silicone shield application</li><li>Eyelash positioning on the shields</li><li>Applying the 1st phase curling product</li><li>Applying the 2nd phase curling product</li><li>Preparation of the tinting product</li><li>Applying the tinting product</li><li>Removing all the product residue</li><li>The result</li></ul><p><strong>How is the Course assessed?</strong></p><p>To successfully complete the Course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Whether you're an existing practitioner or aspiring professional, this Course will enhance your expertise and boost your CV with key skills and an accredited certificate attesting to your knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Course is compatible with all kinds of devices and the age requirement for this course is 16. So, basically, everyone can take this course to acquire Lash Lift and Tinting skills that are necessary.</p>
                        </div>

One Education

Lash Lift and Tint Training Course

<p>Turn your skills into a competitive advantage recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.</p><p>Gain expertise in skincare formulation to progress your career in one of the most in-demand and quickly evolving fields! Assist clients with treating eczema or psoriasis, getting rid of acne, looking for skin spots, getting skin cancer screened, and more. Discover cosmetic dermatology, including well-known procedures like microneedling and chemical peels. Enrol immediately to maintain the health of your own and other people's skin!</p><p>This top-notch Dermatology &amp; Skincare course, recommended by QLS, includes extensive study modules, committed tutor support, customer service, flexible learning options, and a worldwide recognised certification. As a result, if you successfully finish our Dermatology &amp; Skincare course, you will have countless opportunities everywhere you go because QLS-endorsed classes have a very high value.</p><p>What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest materials from this exquisite Dermatology &amp; Skincare course, enabling you to open up a vast world of opportunities to grasp and gain success. For the price point, this course is an absolute steal! It's an investment you do not want to miss out on!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as unquestionably the most skilled one in your workplace!</p><p><strong>Why Learn with us: </strong></p><p>As one of the leading eLearning service providers globally, we strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the </strong><strong>Dermatology &amp; Skincare</strong><strong> Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of </strong><strong>Dermatology &amp; Skincare</strong></p><ul><li><strong>Module 01:</strong> Basics of Dermatology</li><li><strong>Module 02:</strong> Skin Anatomy</li><li><strong>Module 03:</strong> Skin Nutrients</li><li><strong>Module 04:</strong> Diagnosis of Skin Disease</li><li><strong>Module 05:</strong> Skin Infections</li><li><strong>Module 06:</strong> Atopic Eczema</li><li><strong>Module 07:</strong> Care of Different Skin Types</li><li><strong>Module 08:</strong> Different Ethnicities Skin Care</li><li><strong>Module 09:</strong> Reducing Ageing Effects</li><li><strong>Module 10:</strong> Acne and Its Remedies</li><li><strong>Module 11:</strong> Seasonal Skin Care</li><li><strong>Module 12:</strong> Effect of the Sunburn and It's Remedies</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>In order to have our professional tutor determine whether all learning outcomes have been fulfilled by the standards set by QLS, students must submit a thorough summarisation assignment for each unit. The Dermatology &amp; Skincare certificate will be given to the student after quality verification.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>An endorsed certificate will be issued to learners at the course's end to recognise course completion. Provided that the learner completes all course assessments can claim a certificate.</p><p><strong>Endorsement:</strong></p><p>QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions, including your progression routes into further higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>We welcome all students to our course. For individuals who hope to acquire comprehensive information and effective skills to enter the relevant field as a promising prospect, this Dermatology &amp; Skincare course is perfect.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Dermatology &amp; Skincare course does not have any formal prerequisites. Therefore, there are no prerequisites for students to enrol in this course.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Diploma in Dermatology &amp; Skincare at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            £75
        </p>

                        </div>

Kingston Open College

Certificate in Further Education & Training (Cert Ed)

Skincare

Dermatology

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support |

Diploma in Dermatology & Skincare - Level 5 (QLS Endorsed)

<p>This top-notch, QLS-endorsed Diploma in Psychology course includes flexible learning options, focused tutor support, intense study modules, customer service, and a worldwide renowned certification. Because QLS-endorsed courses have a high perceived value, finishing our Diploma in Psychology programme will open up countless chances for you to pursue wherever in the world!</p><p>Furthermore, neither we nor you will compromise on the exceptional quality of our first-rate education. With the wealth of knowledge from this outstanding Diploma in Psychology course, you will be able to seize and seize success from a wide range of options. This course is really an incredible deal, especially considering the price! You should definitely not pass up this investment!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!</p><p><strong>Why Learn with us: </strong></p><p>We, as one of the leading e-learning service providers across the globe, strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the </strong><strong>Diploma in Psychology</strong><strong> Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of </strong><strong>Diploma in Psychology</strong></p><ul><li><strong>Module 01:</strong> The Foundation of Psychology</li><li><strong>Module 02:</strong> Different Approaches of Psychology</li><li><strong>Module 03:</strong> Biological Psychology</li><li><strong>Module 04:</strong> Behavioural Psychology</li><li><strong>Module 05:</strong> Developmental Psychology: How Children Become Adults</li><li><strong>Module 06:</strong> Social Psychology</li><li><strong>Module 07:</strong> Emotions in Terms of Psychology</li><li><strong>Module 08:</strong> Motivation: Why Do We Do What We Do?</li><li><strong>Module 09:</strong> Dealing with Stress and Anxiety</li><li><strong>Module 10:</strong> Personality: Psychological Factors That Make You an Individual</li><li><strong>Module 11:</strong> Perception, Sensation and Love</li><li><strong>Module 12:</strong> Learning: Understanding Acquired Behaviour</li><li><strong>Module 13:</strong> Thinking: Exploring Mental Life</li><li><strong>Module 14:</strong> Intelligence: In Pursuit of Rational Thought and Effective Action</li><li><strong>Module 15:</strong> Atypical Behaviours from a Psychological Perspective</li><li><strong>Module 16:</strong> Mood Disorders</li><li><strong>Module 17:</strong> Eating Disorders</li><li><strong>Module 18:</strong> Personality Disorders</li><li><strong>Module 19:</strong> Research Methods</li><li><strong>Module 20:</strong> Psychological Assessments</li><li><strong>Module 21:</strong> Ethical Issues in Psychological Assessments</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summarised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Diploma in Psychology certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme.</strong></p><p>After the course, participants will receive an endorsed certificate as proof of successful completion. The learner may request a certificate if they complete all course assessments.</p><p><strong>Endorsement:</strong></p><p>This certified course is approved by QLS as a well-qualified, non-regulated training program. A trainer will be available to address your inquiries, including guidance on your pathways to higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is available to everyone. The Diploma in Psychology Course is perfect for those who want to acquire detailed knowledge and effective skills to enter the relevant sector with promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific requirements for enrolling in the Diploma in Psychology course. Therefore, learners do not need previous qualifications to sign up for this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Mental Health Support Worker: £22,672 - £25,506</li><li>Counsellor: £38,000 - £60,000</li><li>Educational Psychologist: £42,811 - £57,544</li><li>Clinical Psychologist: £41,642 - £45,282</li><li>Research Psychologist:£55,000 - £62,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Diploma in Psychology at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            £75
        </p>

                        </div>

Psychological Wellbeing Practitioner

Educational Psychology

Psychology Counselling

Legal Practice Course (LPC)

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Psychology - Level 5 (QLS Endorsed)

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

<p>The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging.</p><p>So to cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle.</p><p>Our Customer Service Representative package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will dive deep into the core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest.</p><p>As Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skill. Therefore, to make your career journey a successful one, we designed this bundle as a one-stop solution for you.</p><p><strong>This 20-in 1 Ultimate Customer Service Representative bundle consists of the following Courses:</strong></p><ul><li>Course 01: Retail Management</li><li>Course 02: Certificate in Purchasing and Procurement</li><li>Course 03: Supply Chain Management</li><li>Course 04: Merchandising</li><li>Course 05: Visual Merchandising Diploma</li><li>Course 06: Operations Management</li><li>Course 07: Product Management</li><li>Course 08: Digital Product Management</li><li>Course 09: Facilities Management Diploma</li><li>Course 10: Strategic Business Management - Online Diploma Course</li><li>Course 11: Business Intelligence Analyst Course</li><li>Course 12: Customer Relationship Management</li><li>Course 13: Store Assistant</li><li>Course 14: Fundamentals of Business Analysis</li><li>Course 15: Strategic Planning and Analysis for Marketing</li><li>Course 16: Commercial Management</li><li>Course 17: Sales Skills</li><li>Course 18: Financial Management</li><li>Course 19: Purchase Ledger</li><li>Course 20: Business Plan</li></ul><p><strong>Additionally, you will get 5 other career-guided courses in this Customer Service Representative bundle:</strong></p><ul><li>Course 01: Career Development Plan Fundamentals</li><li>Course 02: CV Writing and Job Searching</li><li>Course 03: Interview Skills: Ace the Interview</li><li>Course 04: Video Job Interview for Job Seekers</li><li>Course 05: Create a Professional LinkedIn Profile</li></ul><p><strong><em>So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this </em>Customer Service Representative<em> bundle</em>.</strong></p><p><strong>Learning Outcomes of Customer Service Representative bundle </strong></p><p>This career-oriented bundle will help you to</p><ul><li>Gain the ability to excel in the role of Customer Service Representative</li><li>Know your responsibilities as Customer Service Representative and convey your experience to others</li><li>Gain excellent interpersonal and communication skills</li><li>Know the pros and cons of working as Customer Service Representative</li><li>Adhere to the regulations around this area</li><li>Gain time and risk management skills to ensure efficiency</li><li>Manipulate technological advancement to become more effective</li><li>Maintain moral standards and set an example for your peers</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Customer Service Representative bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Retail Management</strong> ) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Overview:
As a Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skills. Therefore, to make your career journey a successful one, we designed this Customer Service Representative bundle as a one-stop solution for you.
To cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle.
Our Customer Service Representative package, with the latest digital study materials and innovative learning methods, will give you in-depth knowledge of this domain. You will dive deep into the Customer Service Representative core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest.
This 20-in-1 Ultimate Customer Service Representative bundle consists of the following Courses:
Course 01: Retail Management
Course 02: Certificate in Purchasing and Procurement
Course 03: Supply Chain Management
Course 04: Merchandising
Course 05: Visual Merchandising Diploma
Course 06: Operations Management
Course 07: Product Management
Course 08: Digital Product Management
Course 09: Facilities Management Diploma
Course 10: Strategic Business Management - Online Diploma Course
Course 11: Business Intelligence Analyst Course
Course 12: Customer Relationship Management
Course 13: Store Assistant
Course 14: Fundamentals of Business Analysis
Course 15: Strategic Planning and Analysis for Marketing
Course 16: Commercial Management
Course 17: Sales Skills
Course 18: Financial Management
Course 19: Purchase Ledger
Course 20: Business Plan



Learning Outcomes of Customer Service Representative Bundle:
This career-oriented Customer Service Representative bundle will help you to
Gain the ability to excel in the role of Customer Service Representative
Know your responsibilities as a Customer Service Representative and convey your experience to others
Gain excellent interpersonal and communication skills
Know the pros and cons of working as a Customer Service Representative
Adhere to the regulations around this area
Gain time and risk management skills to ensure efficiency
Manipulate technological advancement to become more effective
Maintain moral standards and set an example for your peers



Why Choose this Customer Service Representative Bundle?
FREE Customer Service Representative CPD-accredited certificate
Get a free student ID card with Customer Service Representative training (£10 applicable for international delivery)
Lifetime access to the Customer Service Representative course materials
The Customer Service Representative program comes with 24/7 tutor support
Get instant access to this Customer Service Representative course
Learn Customer Service Representative training from anywhere in the world
The Customer Service Representative training is affordable and simple to understand
The Customer Service Representative training is entirely online
So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Customer Service Representative bundle.



Who is this Customer Service Representative course for? 
Anyone from any background can enrol in this Customer Service Representative bundle.



Requirements 
This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones.



Career path 
Having this Customer Service Representative expertise will increase the value of your CV and open you up to multiple job sectors.



Certificates 
Digital certificate - Included 
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Customer Service Representative) absolutely Free! Other Hard Copy certificates are available for £14.99 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Apex Learning

Customer Service

Customer Service Representative Diploma

This Offer is vaild for first 10 Learners Only!!

Limited Time Offer!

Loughborough

<div>
		

		<div>
			
			<p>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.</p>
			<div><i></i> 2 x 3 Hour Sessions</div>
			<div><i></i>  £450.00 incl. VAT</div>
			
			
		</div>
	</div>

	

	<div id="filters">
		
		
	</div>

	

    <div>

		
		 
		

		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><h4><span>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.<br /></span></h4>
<h4><span>Aim: To develop the customer service skills of your people so that they enhance the experience for your customers.<br /></span></h4>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h4>Programme Outcome</h4>
<ul>
<li>Customers feel engaged &amp; informed throughout the whole journey</li>
<li>Customers <i>feel important</i></li>
<li>Reduces complaints</li>
<li>Increases compliments</li>
<li>Help you win more business</li>
<li>Increases recommendations and profitable customer conversations</li>
<li>Improves external perception of your business</li>
<li>Makes it a better place to work</li>
<li>Colleagues feel important and even more confident in their roles</li>
<li>Great Customer Service drives great Customer Experience</li>
</ul>
<h4>Duration</h4>
<p>The programme is made up of 2 x 3-hour virtual modules or 1 day in person</p>
<h4>Programme content</h4>
<ul>
<li>Introduction and Welcome - We are all part of the same journey - what does this mean to you</li>
<li>What do we mean by Customer service and how this links to the customers experience?</li>
<li>In the shoes of your customer - to get the participants thinking about what Customer Service means to different people, which in turn will impact the mindset</li>
<li>Its not what you say, it is what <b><i>you say and do </i></b>- bringing Customer Service to life by 'Being It'</li>
<li>The journey starts and ends with you, so how can we enhance the Customer Service we provide to our internal &amp; external customers</li>
<li>Video and discussion around the key concepts of Be there, Make their day, Choose your attitude, Play - have a sense of fun linking this to creating the right customer service throughout their journey</li>
<li>Being on the front foot - what does this mean and how can we demonstrate this to our customers</li>
<li>Engaging with our customers, when, how often, why &amp; about what</li>
<li>Pulling it all together- what are the critical behaviours we need to demonstrate to bring our vision of Customer Service to life.</li>
<li>Follow up coach to support the business in implementing this important skill as required</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

<p><em>Master Customer Service &amp; CRM</em><em> - delight your customers using great customer care and benefit from lifelong loyalty and referrals</em></p><p>Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yoursâ¦.But guess what - it's not! Customer Service &amp; CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion.</p><p>With Apex Learning online Customer Service &amp; CRM course, you can learn the fundamental elements of Customer Service &amp; CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service &amp; CRM program to the highest level.</p><p>The Customer Service &amp; CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service &amp; CRM. So go ahead and give your career in expert Customer Service &amp; CRM a solid boost by accessing professional and helpful learning from Apex Learning today.</p><p><strong>This Customer Service &amp; CRM Training s Bundle Consists of the following Premium courses: </strong></p><p><strong>Courses are included in this Customer Service &amp; CRM Training s Bundle?</strong></p><ul><li>Course 01: Sales and Marketing Skills Level 3</li><li>Course 02: Customer Relationship Management</li><li>Course 03: Know Your Customer (KYC)</li><li>Course 04: Leadership &amp; Management Diploma</li><li>Course 05: Risk Management Level 7</li><li>Course 06: Retail Management Level 5</li><li>Course 07: Effective Communication Skills</li><li>Course 08: Performance Management</li><li>Course 09: Quality Management</li><li>Course 10: Time Management</li></ul><p>Enrol now in Customer Service &amp; CRM To advance your career, and use the premium study materials from Apex Learning.</p><p>The Customer Service &amp; CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service &amp; CRM Expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>Customer Service &amp; CRM Bundle Certificates after completion:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li></ul><ul><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        105 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>There is no experience or previous qualifications required for enrolment on this Customer Service &amp; CRM. Our course suitable for students, of all academic backgrounds.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Customer Service &amp; CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.</p><p>There is no time limit for completing this Customer Service &amp; CRM course, it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Customer Service &amp; CRM expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Customer Service Skills Complete Training</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Overview:
Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals
Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion.
With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level.
The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today.
This Customer Service & CRM Training Bundle Consists of the following Premium courses: 
Course 01: Sales and Marketing Skills Level 3
Course 02: Customer Relationship Management
Course 03: Know Your Customer (KYC)
Course 04: Leadership & Management Diploma
Course 05: Risk Management Level 7
Course 06: Retail Management Level 5
Course 07: Effective Communication Skills
Course 08: Performance Management
Course 09: Quality Management
Course 10: Time Management
Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning.



Why Choose this Customer Service Bundle?
FREE Customer Service & CRM CPD-accredited certificate
Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery)
Lifetime access to the Customer Service & CRM course materials
The Customer Service & CRM program comes with 24/7 tutor support
Get instant access to this Customer Service & CRM course
Learn Customer Service & CRM training from anywhere in the world
The Customer Service & CRM training is affordable and simple to understand
The Customer Service & CRM training is entirely online



Description:
The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal.
Customer Service & CRM Bundle Certificates after completion:
PDF Certificate: Free (Previously it was £9.99*11 = £109)
Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99)



Who is this Customer Service course for? 
There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds.



Requirements 
Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.
There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace.



Career path 
Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors.



Certificates
Digital certificate - Included 
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service & CRM Diploma - CPD Certified

<p>Did you know that 86% of customers are willing to pay more for great customer service? In today's competitive business environment, exceptional customer service is no longer a luxury but a necessity. That's where our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>comes in.</p><p>Quality Licence Scheme is a leading accreditation body that ensures our courses meet the highest industry standards. When you enrol in our bundle, you'll not only receive training that is recognised by employers, but you'll also receive <strong>10 Hard Copy QLS Certificates</strong> upon completion of each course. These certificates will attest to your knowledge and skills, helping you stand out in a crowded job market.</p><p>But that's not all. Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>includes a range of career-guided courses designed to equip you with the skills and knowledge needed to excel in customer service management. From communication skills to managing customer complaints, our courses cover all aspects of customer service management.</p><p>In addition, our bundle includes courses that are relevant to today's business environment. You'll learn how to manage remote teams, navigate virtual communication channels, and build a customer-centric culture in your organisation. These skills are essential in today's digital age, where customers expect a seamless experience across all touchpoints.</p><p>By enrolling in our <strong>Customer Service Manager - QLS Endorsed Bundle</strong>, you'll gain the knowledge to succeed in a customer service management role. Whether you're starting your career or looking to upskill, our courses will provide you with a competitive edge in the job market.</p><p>Don't miss out on this opportunity to enhance your career prospects. Enrol now and take the first step towards becoming a customer service management expert.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of customer service management principles and best practices.</li><li>Master the communication skills required to interact with customers and team members effectively.</li><li>Gain knowledge of customer relationship management tools and techniques to enhance customer satisfaction.</li><li>Learn how to identify and prevent money laundering and terrorist financing.</li><li>Understand the fundamentals of marketing and how they relate to customer service management.</li><li>Develop the confidence and self-esteem needed to excel in a customer service management role.</li><li>Receive career coaching to help guide your professional development and achieve your goals.</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p>Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>is a comprehensive training program that includes 10 QLS Endorsed courses designed to prepare you with the knowledge needed to excel in customer service management. You'll learn how to deliver exceptional customer service, manage teams, and create a customer-centric culture within your organisation.</p><p>The bundle includes courses such as the <strong>Customer Service Advisor Course</strong>, which covers the essential skills required to provide excellent customer service. You'll learn how to communicate effectively with customers, resolve complaints, and build long-term relationships.</p><p>Other courses, such as the <strong>Anti-Money Laundering (AML) Training</strong> and <strong>Know Your Customer (KYC)</strong> course, will help you understand the legal and regulatory frameworks surrounding money laundering and terrorist financing. You'll gain knowledge of the key regulations and compliance requirements, as well as best practices for preventing financial crime.</p><p>The <strong>Marketing Fundamentals</strong> course will provide you with an overview of the key marketing principles and how they relate to customer service management. You'll learn how to identify and understand your target audience, develop marketing strategies, and measure the success of your campaigns.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Customer Service Advisor Course</li><li><strong>Course 02:</strong> CRM</li><li><strong>Course 03:</strong> Phone-Based Customer Service</li><li><strong>Course 04:</strong> KYC</li><li><strong>Course 05:</strong> Anti-Money Laundering (AML) Training</li><li><strong>Course 06:</strong> Complete Communication Skills Master Class for Life</li><li><strong>Course 07:</strong> Public Speaking Training</li><li><strong>Course 08:</strong> Marketing Fundamentals</li><li><strong>Course 09:</strong> Career Coaching</li><li><strong>Course 10:</strong> The Unstoppable Self-Confidence &amp; High Self-Esteem Blueprint</li></ul><p><strong>Certificate:</strong></p><p>The <strong>Quality Licence Scheme </strong>ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, <strong>QLS Endorsed</strong> courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious <strong>QLS Certificate</strong> for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals seeking to enhance their career prospects in customer service management</li><li>Professionals looking to upskill and expand their knowledge in customer service management</li><li>Business owners and entrepreneurs who want to improve customer satisfaction and loyalty</li><li>Anyone interested in pursuing a career in customer service management</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol <strong>Customer Service Manager - QLS Endorsed Bundle</strong>.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Manager: £24,000-£50,000 per year</li><li>Customer Relationship Manager: £30,000-£60,000 per year</li><li>Sales Manager: £30,000-£65,000 per year</li><li>Marketing Manager: £25,000-£60,000 per year</li><li>Compliance Manager: £30,000-£65,000 per year</li><li>Operations Manager: £30,000-£65,000 per year</li><li>Business Development Manager: £30,000-£65,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Student ID Card</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Imperial Academy

10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access

Customer Service Manager - QLS Endorsed Bundle

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows an employee to interact directly with customers and give them the best support possible. Remarkable customer service is a competitive advantage and it is the key player in the game of customer retention.<br />Gratifying customer support and good products service can help to create the type of brand loyalty that increases revenue for your company. Become a Master in the art of quality Customer Service and solve complains of customers in a beneficial manner and deliver service beyond your customers' expectations can help your career take you far!</p><p>Please Note, there is no Assessment available with this Customer Service Training course. Learners can order the Course Completion Certificate right after completing the Customer Service Training course.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Six Critical Elements	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Six Critical Elements</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Understanding Leadership and  Five Practices of Leadership</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding Leadership and Five Practices of Leadership</td><td><span>🕐 00:22:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows

Customer Service Training

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Providing excellent service to your customers over the phone is a skill that can set you apart from your competitors and boost your reputation. In this Phone-Based Customer Service course, you will learn how to communicate effectively, build rapport, handle difficult callers, and solve problems over the phone. You will also learn how to use customer relationship management tools, follow phone etiquette rules, and measure your service performance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will help you distinguish between poor and excellent customer service, enabling you to provide the best possible service. You&#39;ll find out how to maximise sales opportunities, improve customer loyalty, and present your company in a favourable light. Furthermore, you will acquire the expertise to handle various caller types, including those who may be angry, impatient, or confused, along with mastering the management of interoffice calls and voicemail messages.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is suitable for anyone who wants to improve their phone-based customer service skills and gain a recognized qualification in this field.</p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Phone-Based Customer Service &nbsp; &nbsp;&nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the principles and practices of effective customer service</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain skills and confidence in communicating with customers over the phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand how to use customer relationship management tools and strategies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire techniques for building rapport, handling difficult callers and solving problems</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn how to manage interoffice calls, voicemail and intra organisation dealings</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand how to measure and improve customer service performance</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A CPD certificate that is recognised worldwide.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A great online learning experience.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Interesting and unique online materials and activities.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Expert guidance and support from the field leaders.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Access to the study resources anytime you want.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Get a year-long access to the course.</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Topics Covered in This Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 01: Introduction to Customer Service</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 02: What&rsquo;s Different about Good Customer Service?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 03: Customer Relationship Management</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 04: Customer Service Communication Strategies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 05: Aspects of Phone Etiquette</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 06: Building Rapport Over the Phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 07: Inbound and Outbound Calls</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 08: Active Listening and Managing Tough Callers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 09: Managing Interoffice Calls and Voicemail</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 10: Problem Solving over the Phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 11: Intra Organisation Dealings</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 12: Measuring Customer Service</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is ideal for individuals aspiring to excel in various customer service roles, from representatives to managers. It&#39;s suitable for beginners aiming to enter the customer service field as well as experienced professionals looking to enhance their skills and advance their careers.</p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">No prerequisites; suitable for individuals from any academic background.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Accessible course materials from any internet-enabled device.</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Representative</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Call Centre Agent</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Manager</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Care Coordinator</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Relations Officer</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Trainer</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Telephone Customer Service Associate</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Inbound Sales Representative</span></li></ul></div></section></div>

</div>

Customer Care

Enrol in our comprehensive customer service course suitable for beginners and experienced professionals. Learn essential skills for various roles, from representatives to managers, and advance your career in the dynamic field of customer service.

Phone-Based Customer Service

<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h3>
Show that you are committed to providing the absolute best in customer service with this expert training.

This Customer Service for Hospitality course will coach you in customer expectations and offer useful recommendations for displaying outstanding performance.

Any business in the hospitality sector is reliant on its staff, showing consideration and attention to their clients, and you can be taught to embody this protocol. You will learn how to pre-empt requests by customers and to perform tasks diligently. The specific requirements for hygiene and courtesy with catering events are also covered in-depth, alongside the UK legislation that governs events and establishments with hospitality staff.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my certificate?</strong></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this course for?</strong></h3>
There is no experience or previous qualifications required for enrolment on this Customer Service for Hospitality. It is available to all students, of all academic backgrounds.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Requirements</strong></h3>
Our Customer Service for Hospitality is fully compatible with PC&#39;s, Mac&#39;s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career path</strong></h3>
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc. <h3 fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h3><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1 sections &bull; 12 lectures &bull; 04:28:00 total length</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 01: Introduction to Hospitality Management: 00:24:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;An Overview of Hotel Industry: 00:18:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;The Process of Selection and Recruitment in Hospitality Industry: 00:21:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;The Process of Development and Training in Hospitality Industry: 00:24:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 05: Management of Front Office Operations: 00:19:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Management of Housekeeping, Engineering and Security Operations: 00:27:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Management of Food and Beverage Operations: 00:20:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Management of Service Quality in Hospitality Industry: 00:20:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Marketing in Travel and Tourism Business: 00:24:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 10: Accounting in Hospitality Industry: 00:26:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Customer Satisfaction: 00:23:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 12: E-Hospitality and Technology: 00:22:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Overview
Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance.
Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff.
This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional.
With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector.



Why Choose this Customer Service Bundle?
FREE Customer Service CPD-accredited certificate
Get a free student ID card with Customer Service training (£10 applicable for international delivery)
Lifetime access to the Customer Service course materials
The Customer Service program comes with 24/7 tutor support
Get instant access to this Customer Service course
Learn Customer Service training from anywhere in the world
The Customer Service training is affordable and simple to understand
The Customer Service training is entirely online



How will I get my Customer Service certificate?
You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate.



Who is this Customer Service course for?
There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds.



Requirements
Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.



Career Path
Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.



Course Curriculum
Module One: Who We Are and What We Do - 00:17:00
Module Two: Establishing Your Attitude - 00:12:00
Module Three: Identifying and Addressing Customer Needs - 00:12:00
Module Four: Generating Return Business - 00:14:00
Module Five: In-Person Customer Service - 00:10:00
Module Six: Giving Customer Service over the Phone - 00:12:00
Module Seven: Providing Electronic Customer Service - 00:12:00
Module Eight: Recovering Difficult Customers - 00:15:00
Module Nine: Understanding When to Escalate - 00:14:00

Customer Service for Hospitality

Limited TIme Offer!

<p>Customer service is a critical aspect of any business, as it can make or break the customer's experience. The ability to provide excellent customer service is crucial to retaining customers and generating repeat business. In today's competitive market, it is essential to have employees who possess the necessary skills to provide top-notch customer service. Therefore, investing in customer service training can prove to be highly beneficial for individuals and businesses alike.</p> <p>Our Customer Service bundle provides you with an opportunity to gain valuable knowledge and skills required to succeed in the customer service industry. With three QLS-endorsed courses, five CPD QS-accredited relevant courses, and five career development courses, this bundle is designed to help you excel in your career. Upon completion, you will receive hardcopy certificates for the QLS-endorsed courses, which can be a valuable addition to your resume and demonstrate your expertise to potential employers.</p> <p>So why wait any longer? Enrol in the Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle right now!</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Diploma in Phone-Based Customer Service Training at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in KYC at QLS Level 5</li><li><strong>Course 03:</strong> Diploma in Customer Relationship Management (CRM) at QLS Level 4</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Assertiveness and Self Confidence Development</li><li><strong>Course 05:</strong> Patient Customer Service Training</li><li><strong>Course 06:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 07:</strong> Customer Service - Representative</li><li><strong>Course 08:</strong> Complete Communication Skills Master Class for Life</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p> <ul> <li><strong>Course 09:</strong> Personal Development</li><li><strong>Course 10: </strong>Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul> <p>By enrolling in this bundle, you can expect to learn the following:</p> <ul> <li>Gain expertise in customer service skills and practices.</li><li>Understand the importance of customer service in business.</li><li>Enhance your communication skills to effectively interact with customers.</li><li>Develop assertiveness and self-confidence to handle challenging situations.</li><li>Learn how to efficiently win customers and retain their loyalty.</li><li>Acquire knowledge of customer relationship management and its applications.</li><li>Expand your career opportunities in the customer service industry.</li></ul> <p><strong>Please Note: </strong>Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>Our Customer Service bundle is designed to equip you with the necessary knowledge and skills to succeed in the customer service industry. The bundle includes three QLS-endorsed courses covering Phone-Based Customer Service, KYC, and a Diploma in Customer Relationship Management (CRM). These courses are designed by industry experts and cover a wide range of topics, including communication skills, handling difficult customers, customer retention, and CRM strategies.</p> <p>In addition to QLS courses, our bundle includes five CPD QS-accredited relevant courses and five career development courses. These courses cover topics such as patient customer service training, assertiveness and self-confidence development, customer service representation, complete communication skills, and winning customers efficiently.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This bundle is ideal for:</p> <ul> <li>Individuals looking to start or advance their careers in the customer service industry.</li><li>Customer service representatives and professionals seeking to enhance their skills.</li><li>Business owners and managers who wish to provide their employees with customer service training.</li><li>Anyone who wishes to improve their communication skills and learn how to handle challenging situations effectively.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Upon completion of the courses, you will have the knowledge and skills to pursue many career paths, such as:</p> <ul> <li>Customer Service Representative: £18,000 - £25,000 per year</li><li>Customer Service Manager: £28,000 - £40,000 per year</li><li>Customer Success Manager: £30,000 - £55,000 per year</li><li>Customer Experience Manager: £30,000 - £60,000 per year</li><li>Call Centre Manager: £25,000 - £50,000 per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Customer Service (CRM, KYC & Phone-Based Customer Service)

<div> <div>     </div> <div>  <div> <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong>Course Type:</strong> Online Learning</li> <li><strong>Duration:</strong> <span>1 hour 15 minutes</span></li> <li><strong>Tutor Support:</strong> Tutor support is included</li> <li><strong>Customer Support:</strong> 24/7 customer support is available</li> <li><strong>Quality Training:</strong> The course is designed by an industry expert</li> <li><strong>Recognised Credential:</strong> Recognised and Valuable Certification</li> <li><strong>Completion Certificate:</strong> Free Course Completion Certificate Included</li> <li><strong>Instalment:</strong> 3 Installment Plan on checkout</li> </ul> </div> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <ul> <li>Gain comprehensive knowledge about customer service</li> <li>Understand the core competencies and principles of customer service</li> <li>Explore the various areas of customer service</li> <li>Know how to apply the skills you acquired from this course in a real-life context</li> <li>Become a confident and expert customer service manager</li> </ul> <hr /> <h3><strong>Customer Service</strong></h3> <p>This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.</p> <p>Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.</p> <p>But how is this done?</p> <p>How do you ensure it's consistent across your business? What are the benefits of delivering great customer service?</p> <p>This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.</p> <h3><strong>Who is this Course for?</strong></h3> <p>This comprehensive Customer Service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course.<br /> Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> <h3><strong>Entry Requirements</strong></h3> <p>This Customer Service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> <h3><strong>Assessment</strong></h3> <p>This Customer Service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> <h3><strong>Advance Your Career</strong></h3> <p>This Customer Service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> </div> </div> </div><h3><strong>Recognised Accreditation</strong></h3> <p></p> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Module 1: About the Course</td> </tr> <tr> <td colspan="4">Module 2: What is Customer Service</td> </tr> <tr> <td colspan="4">Module 3: The Goals of Great Customer Service</td> </tr> <tr> <td colspan="4">Module 4: Discovering and Understanding Customer Needs</td> </tr> <tr> <td colspan="4">Module 5: Delivering Maximum Levels of Customer Service</td> </tr> <tr> <td colspan="4">Module 6: Making Customers Feel Great From the Start</td> </tr> <tr> <td colspan="4">Module 7: Communication Skills</td> </tr> <tr> <td colspan="4">Module 8: Non-verbal Communication and Body Language</td> </tr> <tr> <td colspan="4">Module 9: Dealing with Customer Complaints</td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

2789 Customer Service courses delivered Online

Advanced Chatbots with Deep Learning and Python

By Packt

Online Screenwriting for Film & Television (UK)

By Course Gate

Video Editing Tips & Tricks

By Course Gate

Dog Behaviour Diploma

By Course Gate

Private Investigator (PI) Training

By Course Gate

Retail Management: Retail Analytics, Six Sigma, Logistics & Supply Chain Management

By Skill Up

Transport and Logistics - CPD Certified

By Academy for Health and Fitness

Lash Lift and Tint Training Course

By One Education

Diploma in Dermatology & Skincare - Level 5 (QLS Endorsed)

By Kingston Open College

Diploma in Psychology - Level 5 (QLS Endorsed)

By Kingston Open College