Duration
1 Days
6 CPD hours
This course is intended for
Managers and other professionals who want to gain the critical skills to
successfully interact with or lead others through cooperative teamwork, as well
as those desiring to improve their overall communication skills will benefit
from this course.
Overview
Recognize the difference between hearing and listening Enhance interpersonal
relationships through the use of verbal and non-verbal communication Apply
techniques to move towards high-quality conversation Create a positive
impression through a powerful introduction Influence others through sharing
perspectives and opinions constructively Use logic and emotion to persuade and
collaborate Identify ways of sharing thoughts and opinions constructively
Prepare for and conduct simple negotiations
This course will prepare students for the collaborative situations inherent in
every facet of business, whether working with colleagues, partners, vendors, or
clients.
Private classes on this topic are available. We can address your organization?s
issues, time constraints, and save you money, too. Contact us to find out how.
1. THE IMPORTANCE OF INTERPERSONAL SKILLS
2. VERBAL COMMUNICATION TECHNIQUES
* Hearing versus Actively Listening
* Connecting with Powerful Communication
3. NON-VERBAL COMMUNICATION
* Understanding the Elements of Vocal Delivery
* Interpreting and Applying Body Language
* Building Self-Awareness
4. CREATING A POWERFUL FIRST IMPRESSION
* Creating a Powerful Introduction
* Cultivating Your Impact
5. THE ART OF CONVERSATION
* Mastering the 4 Levels of a Conversation
* Moving a Conversation Along
* Applying Tools for Deepening Conversation
6. INFLUENCE AND PERSUASION
* Influencing Others
* Seeing the Other Side
* Building Bridges
* Extending Your Influence
7. INTERACTING POSITIVELY
* Applying Logic and Owning Emotions
* Disagreeing Constructively
* Bringing People to Your Side
* Building Consensus
8. NEGOTIATION BASICS
* Planning for Negotiation
* Managing the 4 Stages of Negotiation
* Arriving at an Agreement
ADDITIONAL COURSE DETAILS:
Nexus Humans Developing Successful Interpersonal Skills training program is a
workshop that presents an invigorating mix of sessions, lessons, and
masterclasses meticulously crafted to propel your learning expedition forward.
This immersive bootcamp-style experience boasts interactive lectures, hands-on
labs, and collaborative hackathons, all strategically designed to fortify
fundamental concepts.
Guided by seasoned coaches, each session offers priceless insights and practical
skills crucial for honing your expertise. Whether you're stepping into the realm
of professional skills or a seasoned professional, this comprehensive course
ensures you're equipped with the knowledge and prowess necessary for success.
While we feel this is the best course for the Developing Successful
Interpersonal Skills course and one of our Top 10 we encourage you to read the
course outline to make sure it is the right content for you.
Additionally, private sessions, closed classes or dedicated events are available
both live online and at our training centres in Dublin and London, as well as at
your offices anywhere in the UK, Ireland or across EMEA.