Name: Upgrade Your Daily Business English Conversation
Price: 319 GBP
Availability: InStock

<div> <div>     </div> <div>  <div> <div> <div> <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong> Course Type:</strong> Self-paced online course<i></i></li> <li><i></i><strong>Guided Learning Hours:</strong> 140</li> <li><i></i><b>Accreditation:</b> <span>NCFE</span></li> <li><i></i><b>Qualification: </b>Nationally Recognised Qualification</li> <li><i></i><b>Study Materials: </b>High-Quality E-Learning Study Materials</li> <li><i></i><b>Certificate</b>: Certificate upon passing the official exam</li> <li><i></i><b>Access:</b>  Lifetime Access</li> <li><i></i><b>Tutor Support</b>- Personalised feedback on your all assignments<i></i></li> <li><i></i><strong>Customer Support:</strong> 24/7 live chat available</li> </ul> </div> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <p><span>Upon successful completion of this Level 4 Certificate in Education and Training, you will be able to:</span></p> <ul> <li><i></i>Understand the responsibilities and function of teaching in education and training</li> <li><i></i>Possess the capacity to maintain a safe and encouraging learning environment</li> <li><i></i>Learn about the relationships between teachers and other training and career professionals.</li> <li><i></i>Utilise initial and diagnostic evaluations to work with children to set individualized learning objectives</li> <li><i></i>Develop and incorporate inclusive education to meet the needs of the organisation as well as those outside of it.</li> <li><i></i>Engage in conversation with students and other learning professionals to promote learning</li> <li><i></i>Embrace the basic standards while facilitating inclusive teaching and learning, and learn how to use technology to accomplish inclusive teaching and learning</li> <li><i></i>Consider your own performance as you get ready for inclusive teaching and learning</li> <li><i></i>Implement a variety of assessment strategies to meet the requirements of different learners, and while grading pupils stick to the fundamentals</li> <li><i></i>Utilise your resources while delivering inclusive instruction and evaluation</li> </ul> </div> </div> <hr /> <h3><strong>Level 4 Certificate in Education &amp; Training Online<br /> </strong></h3> <p><span>This Level 4 Certificate in Education and Training is accredited by NCFE and regulated by Ofqual, making it a nationally recognised credential that will improve your CV and set you apart from the competition. You will gain knowledge about the duties and responsibilities as well as gain skills to evaluate potential learners, develop and implement a variety of teaching and learning strategies, and deliver instruction and training.</span></p> <p><span>Towards the end of this course, you'll acquire an extensive range of teaching abilities and expertise you need to establish a successful career in the education sector.</span></p> <div> <h3><strong>Who is this Course for?</strong></h3> <p><span>The following individuals may benefit from this Level 4 Certificate in Education and Training:</span></p> <ul> <li>all types of trainers</li> <li>aspirant teachers</li> <li>teachers of all levels</li> <li>teacher trainers</li> <li>teachers wishing to improve their instructional abilities</li> <li>teachers wishing to enhance their employment prospects</li> </ul> <p>Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> </div> <div> <h3><strong>Eligibility Requirements<br /> </strong></h3> <p><span>This Level 4 Certificate in Education and Training has no academic prerequisites and is open to students from all academic disciplines. </span></p> </div> <div> <h3><strong>Assessment Procedure<br /> </strong></h3> <p><span>Upon successful completion of this Level 4 Certificate in Education and Training, you will be evaluated by a series of assignments that the instructors of the course will internally construct and grade. This strategy will give students more confidence to ace the exam because it precisely represents the content taught in class and fits the teaching methodology being used.</span></p> <ul> <li><span>Pass" represents the qualification's overall grade</span></li> <li><span>Each item included in the qualification framework must be completed by the student</span></li> <li><span>For a student to pass a unit, they must demonstrate their understanding of each unit by achieving all of the listed learning outcomes and meeting all of the evaluation criteria</span></li> </ul> <h4><strong>Assignment Submission </strong></h4> <p>For each portion of the award, you are required to submit a number of short assignments. Assignments should incorporate theory and establish connections to actual workplace or classroom circumstances in order to convey pertinent arguments. These assignments will aid in your exploration and application of the entire teaching and learning cycle. If more work is needed, your instructor will offer feedback and the chance to resubmit assignments.</p> <h4><strong>Practical Teaching Assessment </strong></h4> <p><span>The practical assessments require you to provide written documentation of at least three actual classroom teaching sessions of an hour each. This does not include anything done as part of the Level 3 Award in Education and Training that was witnessed. A minimum of thirty minutes must pass between each observation. This witness evidence must be given by a teacher who possesses the necessary qualifications. In extraordinary circumstances, we may also set up a video link with your tutor to finish these observations.</span></p> <p><span>The three observations must be related to the following compulsory units:</span></p> <ul> <li><span>Delivering education and training (M/505/0122)</span></li> <li><span>Using resources for education and training (L/505/0127)</span></li> <li><span>Assessing learners in education and training (F/505/0125)</span></li> </ul> <p><span>No previous experience is required to enrol into this course. However, you must complete 30 hours of in-class teaching experience throughout the course of the program to receive your completion certificate. Your practical teaching demonstration will need to be observed by an expert witness who has a level 5 diploma in education and training. For an extra charge of Â£175 + VAT for 4 hours, if you'd prefer, we can assist you by providing an expert witness. </span></p> <h3><strong>Advance Your Career</strong></h3> <p><span>This </span><span>Level 4 Certificate in Education and Training</span><span> will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition.</span></p> <p><span>Following the completion of this certification, you may pursue the following credentials: </span></p> <ul> <li><span>Assessing Vocationally Related Achievement at Level 3 </span></li> <li><span>Assessing Vocational Achievement at the Level 3</span></li> <li><span>Assessing Competence in the Workplace: Level 3 Award</span></li> <li><span>Certificate in Education and Training at Level 4</span></li> <li><span>Advanced Practitioner Level 4 Certificate in Schools and Colleges</span></li> <li><span>Technology-Enabled Educators Level 4 Award</span></li> <li><span>Diploma in Education and Training at Level 5.</span></li> </ul> <p><span>If you are looking for a </span><a href="https://studyplex.org/course/level-3-award-in-education-and-training/"><span>Level 3 Award in Education and Training</span></a><span>, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector. </span></p> </div> </div> </div> </div> </div><p></p> <p><span>This Level 4 Certificate in Education and Training is accredited by NCFE and regulated by Ofqual. The National Council for Educational Awarding (NCFE) is a national educational awarding body that is well-known and respected throughout the world, which will improve your prospects of finding employment and showcase your professional growth.</span></p><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Course Overview</td> </tr> <tr> <td><i></i></td> <td> Course Overview - Level 4 Certificate in Education and Training </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Sample Useful Documents</td> </tr> <tr> <td><i></i></td> <td> Observation Recording Requirements </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td><i></i></td> <td> Sample Session Plan Pro-Forma </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td><i></i></td> <td> Sample Portfolio Building Record Sheets </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td><i></i></td> <td> Sample Graded Observation Pro-Forma </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td colspan="4">Preface</td> </tr> <tr> <td><i></i></td> <td> Preface </td> <td> </td> <td><span><i></i> 00:18:00</span></td> </tr> <tr> <td colspan="4">Introduction</td> </tr> <tr> <td><i></i></td> <td> Introduction </td> <td> </td> <td><span><i></i> 00:25:00</span></td> </tr> <tr> <td colspan="4">1. Reflecting, evaluating and improving your practice</td> </tr> <tr> <td><i></i></td> <td> 1. Reflecting, evaluating and improving your practice </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td colspan="4">2. Professional roles and responsibilities</td> </tr> <tr> <td><i></i></td> <td> 2. Professional roles and responsibilities </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td colspan="4">3. You and your learners mental health and emotional well-being</td> </tr> <tr> <td><i></i></td> <td> 3. You and your learners mental health and emotional well-being </td> <td> </td> <td><span><i></i> 00:18:00</span></td> </tr> <tr> <td colspan="4">4. Learners and their needs</td> </tr> <tr> <td><i></i></td> <td> 4. Learners and their needs </td> <td> </td> <td><span><i></i> 00:25:00</span></td> </tr> <tr> <td colspan="4">5. Assessment practices and processes</td> </tr> <tr> <td><i></i></td> <td> 5. Assessment practices and processes </td> <td> </td> <td><span><i></i> 00:25:00</span></td> </tr> <tr> <td colspan="4">6. Communication</td> </tr> <tr> <td><i></i></td> <td> 6. Communication </td> <td> </td> <td><span><i></i> 00:18:00</span></td> </tr> <tr> <td colspan="4">7. Inclusive learning environments</td> </tr> <tr> <td><i></i></td> <td> 7. Inclusive learning environments </td> <td> </td> <td><span><i></i> 00:19:00</span></td> </tr> <tr> <td colspan="4">8. Planning and Delivery</td> </tr> <tr> <td><i></i></td> <td> 8. Planning and Delivery </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td colspan="4">9. Teaching practice and observations</td> </tr> <tr> <td><i></i></td> <td> 9. Teaching practice and observations </td> <td> </td> <td><span><i></i> 00:17:00</span></td> </tr> <tr> <td colspan="4">10. Progression routes</td> </tr> <tr> <td><i></i></td> <td> 10. Progression routes </td> <td> </td> <td><span><i></i> 00:16:00</span></td> </tr> <tr> <td colspan="4">11. Study skills</td> </tr> <tr> <td colspan="4">Glossary of acronyms</td> </tr> <tr> <td><i></i></td> <td> Glossary of acronyms </td> <td> </td> <td><span><i></i> 00:18:00</span></td> </tr> <tr> <td colspan="4">Appendix</td> </tr> <tr> <td><i></i></td> <td> Appendix </td> <td> </td> <td><span><i></i> 00:24:00</span></td> </tr> <tr> <td colspan="4">Answers to Activities</td> </tr> <tr> <td><i></i></td> <td> Answers to Activities </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td colspan="4">Index</td> </tr> <tr> <td><i></i></td> <td> Index </td> <td> </td> <td><span><i></i> 00:23:00</span></td> </tr> <tr> <td colspan="4">Assignment - Mandatory Units</td> </tr> <tr> <td colspan="4">Assignment 1: Understanding Roles, Responsibilities and Relationships in Education and Training</td> </tr> <tr> <td><i></i></td> <td> Assignment 1 - Understanding Roles, Responsibilities and Relationships in Education and Training </td> <td> </td> <td><span><i></i> 00:14:00</span></td> </tr> <tr> <td colspan="4">Assignment 2: Planning to Meet the Needs of Learners in Education and Training </td> </tr> <tr> <td><i></i></td> <td> Assignment 2 - Planning to Meet the Needs of Learners in Education and Training  </td> <td> </td> <td><span><i></i> 00:10:00</span></td> </tr> <tr> <td colspan="4">Assignment 3: Delivering Education and Training </td> </tr> <tr> <td><i></i></td> <td> Assignment 3 - Delivering Education and Training  </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td colspan="4">Assignment 4: Assessing Learners in Education and Training </td> </tr> <tr> <td><i></i></td> <td> Assignment 4 - Assessing Learners in Education and Training  </td> <td> </td> <td><span><i></i> 00:14:00</span></td> </tr> <tr> <td colspan="4">Assignment 5: Using Resources for Education and Training </td> </tr> <tr> <td><i></i></td> <td> Assignment 5 - Using Resources for Education and Training  </td> <td> </td> <td><span><i></i> 00:09:00</span></td> </tr> <tr> <td colspan="4">Assignment - Optional Units</td> </tr> <tr> <td colspan="4">Assignment 6: Working with Individual Learners </td> </tr> <tr> <td><i></i></td> <td> Assignment 6 - Working with Individual Learners </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Feedback</td> </tr> <tr> <td><i></i></td> <td> Feedback </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

Study Plex

Level 4 Certificate in Education & Training Online

General Admission

<p><strong>*** Don't Spend More; Spend Smart***</strong></p><p><strong>Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now</strong></p><p>Tired of browsing and searching for a <strong>Call Centre Training </strong>course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed.</p><p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in<strong>-</strong>one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market.</p><p>Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.</p><p>Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p><p><strong>This Call Centre Training Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> </strong><strong>Course 01: </strong>Phone-Based Customer Service</li><li><strong> </strong><strong>Course 02: </strong>Customer Relationship Management</li><li><strong> </strong><strong>Course 03: </strong>Retail Strategy</li><li><strong> </strong><strong>Course 04: </strong>Public Speaking and Presentation Skill Course<strong><br /></strong></li><li><strong> </strong><strong>Course 05: </strong>Sales: Psychology of Customers</li><li><strong> </strong><strong>Course 06: </strong>Telesales Executive Training</li><li><strong> </strong><strong>Course 07: </strong>Facilities Management Level 3</li><li><strong> </strong><strong>Course 08: </strong>Data Protection and Data Security Level 2</li><li><strong> </strong><strong>Course 09: </strong>Effective Communication Skills Diploma</li><li><strong> </strong><strong>Course 10: </strong>The Formula to Talk with Strangers</li><li><strong> </strong><strong>Course 11: </strong>Emotional Intelligence and Human Behaviour</li><li><strong> </strong><strong>Course 12: </strong>Content Management</li><li><strong> </strong><strong>Course 13: </strong>Touch Typing Essential Skills Level 3</li><li><strong> </strong><strong>Course 14: </strong>Stress Management Training</li></ul><p><strong>Benefits you'll get choosing Apex Learning for this Call Centre Training:</strong></p><ul><li>Pay once and get lifetime access to 14 CPD courses</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable knowledge without leaving your home</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>Curriculum:</strong></p><p><strong> Course 01: Phone-Based Customer Service</strong></p><ul><li>Module 1: Introduction to Customer Service</li><li>Module 2: What's Different about Good Customer Service?</li><li>Module 3: Customer Relationship Management</li><li>Module 4: Customer Service Communication Strategies</li><li>Module 5: Aspects of Phone Etiquette</li><li>Module 6: Building Rapport Over the Phone</li><li>Module 7: Inbound and Outbound Calls</li><li>Module 8: Active Listening and Managing Tough Callers</li><li>Module 9: Managing Interoffice Calls and Voicemail</li><li>Module 10: Problem Solving over the Phone</li><li>Module 11: Intra Organisation Dealings</li><li>Module 12: Measuring Customer Service</li></ul><p><strong> Course 02: Customer Relationship Management</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong> Course 03: Retail Strategy<br /></strong></p><ul><li>Module 01: Introduction to Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: Retail Buying and Merchandising</li><li>Module 04: Retail Pricing</li><li>Module 05: Supply Chain Management in Retailing</li><li>Module 06: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 07: Importance of Consumer Behaviour</li><li>Module 08: Taking Trends and Targeting Customers Effectively</li><li>Module 09: The Importance of Communicating with Customers</li><li>Module 10: Choosing a Retail Location</li><li>Module 11: Retail Psychology</li><li>Module 12: Negotiate the Right Deal with Suppliers</li><li>Module 13: Develop Store Security Procedures</li><li>Module 14: Management Skills for Leading Your Team</li><li>Module 15: Selling in Multiple Channels</li><li>Module 16: Retail Brand Management</li><li>Module 17: Health &amp; Safety for Retail Stores</li><li>Module 18: Consumer Rights Act</li></ul><p><strong> Course 04: Public Speaking and Presentation Skill Course</strong></p><ul><li>Introduction</li><li>QUICK UNLEARNING Before Starting this "SKILL"</li><li>IS THIS HAPPENED WITH YOU????</li><li>Impressive Methods of Hooking Audience, even before your Speech or Presentation</li><li>6 Highly Impressive Methods of Starting any Speech or Presentation!!</li><li>Body Language: 6 Methods for Impressive Body Language for Speech or Presentation</li><li>Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety</li><li>Effective Methods of Ending Any Speech or Presentation</li></ul><p><strong> Course 05: Sales: Psychology of Customers</strong></p><ul><li>Introduction</li><li>Introducing A.S.K - concentrating on 'A' for ATTRACT.</li><li>Section 3 The 'S' of A.S.K. - SERVING</li><li>Section 4 The K of A.S.K</li><li>Section 5 ...And lastly...</li></ul><p><strong> Course 06: Telesales Executive Training</strong></p><ul><li>Module 1: Introduction to Tele Sales Executive Training</li><li>Module- 2: All About Telemarketing</li><li>Module 3: Elevate Sales on Telephone</li><li>Module 4: Prospective Telephone-Sales Expert</li><li>Module 5: The Right Words and Phrases to Use on a Sales Call</li><li>Module 6: Preparing The Call</li><li>Module 7: Opening The Call</li><li>Module 8: Structuring The Call</li><li>Module 9: Verbal Communication Skills</li><li>Module 10: Dealing with Objections</li><li>Module 11: Closing the Sale/ Gaining Commitment</li><li>Module 12: Dealing with Rejection</li><li>Module 13: Close a Sale Call</li><li>Module 14: Increasing your Earnings by Expanding Sales</li></ul><p><strong> Course 07: Facilities Management Level 3</strong></p><ul><li>Module 01: Introduction to Facility Management</li><li>Module 02: Space Management</li><li>Module 03: Managing Workplace Services</li><li>Module 04: Human Resource and Contract Management</li><li>Module 05: Lease Purchase and Vendor Management</li><li>Module 06: Health and Safety at Work</li><li>Module 07: Sustainable Facility Management</li><li>Module 08: Maintenance and Repairs</li><li>Module 09: Project Management</li><li>Module 10: Business Development and Succession Planning</li></ul><p><strong> Course 08: Data Protection and Data Security Level 2</strong></p><ul><li>GDPR Basics</li><li>GDPR Explained</li><li>Lawful Basis for Preparation</li><li>Rights and Breaches</li><li>Responsibilities and Obligations</li></ul><p><strong> Course 09: Effective Communication Skills Diploma</strong></p><ul><li>Module 01: Business Communication</li><li>Module 02: Verbal and Non-verbal Communication</li><li>Module 03: Written Communication</li><li>Module 04: Electronic Communication</li><li>Module 05: Communicating with Graphic</li><li>Module 06: Effectively Working for Your Boss</li></ul><p><strong> Course 10: The Formula to Talk with Strangers</strong></p><ul><li>Section 01: Course Overview</li><li>Section 02: The Formula</li><li>Section 03: Summary</li><li>Section 04: End</li></ul><p><strong> Course 11: Emotional Intelligence and Human Behaviour</strong></p><ul><li>Module 01: Human Behaviour and Basic Psychological Process</li><li>Module 02: Evolutionary Perspective of Human Behaviour</li><li>Module 03: Human Intelligence</li><li>Module 04: Intelligence Test and Variations in Intelligence</li><li>Module 05: Learning and Conditioning</li><li>Module 06: Language and Communication</li><li>Module 07: Introduction to Emotion</li><li>Module 08: Emotion Influences Cognition</li><li>Module 09: Stress, Anger and Conflict</li><li>Module 10: Emotional Intelligence</li><li>Module 11: Self-Leadership</li><li>Module 12: Neuro-Linguistic Programming (NLP)</li></ul><p><strong> Course 12: Content Management</strong></p><ul><li>Module 01: Introduction to Content Management</li><li>Module 02: Content Management System (CMS)</li><li>Module 03: Basics of Content Management Systems</li><li>Module 04: Content Strategy</li><li>Module 05: Content Marketing</li><li>Module 06: Content Marketing Tools and Tactics</li><li>Module 07: Content Marketing Strategy</li></ul><p><strong> Course 13: Touch Typing Essential Skills Level 3</strong></p><ul><li>Module 01: Getting Started</li><li>Module 02: DRILL 1 The home keys</li><li>Module 03: DRILL 2 e and i, g and h</li><li>Module 04: DRILL 3 o and n, shift keys and t</li><li>Module 05: DRILL 4 extra practice . and y</li><li>Module 06: DRILL 5 , and w</li><li>Module 07: DRILL 6 m and u</li><li>Module 08: DRILL 7 v and x</li><li>Module 09: DRILL 8 sentence drills</li><li>Module 10: DRILL 9 figures</li><li>Module 11: DRILL 10 alphabetical paragraphs</li><li>Module 12: Recap</li></ul><p><strong> Course 14: Stress Management Training</strong></p><ul><li>Beginning Concepts</li><li>Specific Stress Management Techniques</li><li>MORE Stress Reduction Strategies</li><li>Still MORE Stress Reduction Techniques - Part 1</li><li>Still MORE Stress Reduction Techniques - Part 2</li><li>Still MORE Stress Reduction Techniques - Part 3</li><li>BONUS Video &amp; Wrap Up!</li><li>Special LIVE Bonus Video!</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Call Centre Training bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>You will get the PDF Certificate for the title course (<strong>Phone-Based Customer Service</strong>) absolutely Free!</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Phone-Based Customer Service</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

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Trainers Course

Call Centre Training Courses

<pre data-hook="description" style="color: rgb(255, 255, 255); overflow-wrap: break-word; overflow: visible; white-space: pre-wrap; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 255, 255);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Contribute towards your RICS CPD requirements for the year with online webinars from Property Elite.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"> </span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This package contains over 30 hours of online webinars (formal CPD), which you can top up with your own informal CPD via structured reading after you watch each recorded session.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"> </span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Perfect for qualified AssocRICS surveyors and Chartered Surveyors,  as well as RICS APC and AssocRICS candidates. Our CPD webinars cover topics relevant to most pathways, including both technical and mandatory competencies and current hot topics. </span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"> </span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">There are 35 current webinars included within the package:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Contract Securities</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Comparable Evidenc</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Conflict Avoidance</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Corporate Business Planning</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Dealing with Nerves</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Delay, Disruption &amp; Acceleration</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Development Appraisals</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Effective Communication</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethics &amp; Professional Practice (Parts 1 and 2) (N.b. review New Rules of Conduct webinar for updated Feb 2022 guidance - disregard old Professional &amp; Ethical Standards and Rules of Conduct for Firms and for Members)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Financial Viability Appraisals</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">General Procurement Principles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Health &amp; Safety for Surveyors</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Housing Strategy &amp; Provision</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Inclusive Environments, Diversity, Inclusion and Teamworking</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to the APC</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">JCT Contracts</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Landlord &amp; Tenant Law for Surveyors</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Mapping &amp; Measurement</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">New Rules of Conduct</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Permitted Development Rights</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Planning Overview</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Planning (Specific Applications)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Project &amp; Development Briefs</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Project Programming &amp; Delivery</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Proposals for Leasehold Reform</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Public Sector Procurement</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Purchase &amp; Sale</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">RICS Agency Guidance</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">RICS Professional Statement Code for Leasing Business Premises</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">RICS Valuation - Global Standards (Red Book)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Report Writing &amp; Communication Skills </li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Sustainability in Property Development</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Valuation Basics</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Valuation Methods and their Applications</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"> </span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The cost for annual access to the CPD package is &pound;250 + VAT per licence. Please ensure you purchase the appropriate number of licences required. Each will have it&#39;s own log in details to our online CPD webinars.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"> </span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The content is updated annually and you will be able to download a CPD certificate on completion of the webinar.</span></p></pre>

Property Elite

Surveying

Property

Contribute towards your RICS CPD requirements for the year with online webinars from Property Elite.

 

This package contains over 30 hours of online webinars (formal CPD), which you can top up with your own informal CPD via structured reading after you watch each recorded session.

 

Perfect for qualified AssocRICS surveyors and Chartered Surveyors,  as well as RICS APC and AssocRICS candidates. Our CPD webinars cover topics relevant to most pathways, including both technical and mandatory competencies and current hot topics. 

CPD Webinar Package for Property & Construction Professionals

<p><strong>**25 Free CPD Certificates Included** </strong>Elevate your path to corporate leadership with insights into core administrative strategies. Dive deep into the business realm and command your career with this Career Track Diploma.<strong> **33,000+ new jobs listed in Reed &amp; LinkedIn**</strong></p><p>Elevate your organization expertise with our comprehensive <strong>Business Administration Career Track Diploma!</strong> Immerse yourself in a curated suite of 25 meticulously designed courses, encompassing everything from fundamental administration to intricate facets of project management. Dive deep into strategic management, master Microsoft Office, understand law, and much more. Designed to empower individuals, this bundle not only enriches knowledge but also hones skills, paving the way for a dynamic career in the world of Businesses.</p><p>Whether you're aiming to climb the corporate ladder or keen on launching your enterprise, our carefully structured curriculum ensures you're equipped with the right tools. From mastering office administration to learning the art of effective negotiation, we've got you covered. Set the stage for your success with the Business Administration Career Track Diploma.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Acquire comprehensive knowledge in business administration.</li><li>Understand and apply GDPR in Businesses contexts.</li><li>Develop effective Businesses communication strategies.</li><li>Navigate the organization law essentials confidently.</li><li>Implement time and people management techniques.</li><li>Master Six Sigma principles in project management.</li></ul><p><strong>Key Features</strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive courses with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>How you will benefit from this Business Administration Career Track Diploma</strong></p><p>All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Career Track Diploma is thoughtfully crafted to deepen your understanding of different administration concepts and arm you with theoretical knowledge and skills vital to the sector.</p><p><strong>Course 01: Business Administration</strong></p><p>Delve into the foundational aspects of business operations and understand the key elements of managing an enterprise.</p><p><strong>Course 02: Business Administration Master Class</strong></p><p>Deepen your Businesses knowledge with advanced strategies and best practices in organisational administration.</p><p><strong>Course 03: Business Administration Assistant</strong></p><p>Discover the essentials of assisting in administrative roles, from day-to-day tasks to strategic support.</p><p><strong>Course 04: Education for Business Managers and Administrators</strong></p><p>Grasp educational insights tailored for managers and administrators, enhancing leadership and decision-making abilities.</p><p><strong>Course 05: Microsoft Office</strong></p><p>Master the suite of Microsoft Office tools, becoming proficient in creating documents, presentations, and spreadsheets.</p><p><strong>Course 06: Strategic Business Management</strong></p><p>Learn how to plan, develop, and execute business strategies that drive growth and ensure sustainability.</p><p><strong>Course 07: Business Writing</strong></p><p>Enhance your written communication skills, crafting professional business documents and correspondence effectively.</p><p><strong>Course 08: Business Law</strong></p><p>Navigate the legal landscape of business, understanding contracts, regulations, and rights for smooth operations.</p><p><strong>Course 09: Business Analyst Training</strong></p><p>Acquire the techniques to evaluate business processes, identifying needs and recommending valuable solutions.</p><p><strong>Course 10: GDPR for Business Course</strong></p><p>Understand the importance of GDPR in businesses, ensuring data protection and compliance.</p><p><strong>Course 11: Compliance &amp; Business Risk Management</strong></p><p>Learn to identify and manage potential risks in Businesses, while ensuring regulatory and internal compliance.</p><p><strong>Course 12: Office Admin and Organisation Skills</strong></p><p>Master the art of office organisation, streamlining operations and fostering an efficient working environment.</p><p><strong>Course 13: Executive PA (Admin, secretarial &amp; PA)</strong></p><p>Embrace the skills needed for executive-level personal assistance, managing schedules, correspondence, and more.</p><p><strong>Course 14: Office Skills</strong></p><p>Grasp essential office skills, from document management to telephony, ensuring smooth day-to-day operations.</p><p><strong>Course 15: Business Analyst Training</strong></p><p>Dive deeper into analysis, focusing on advanced methodologies and real-world application.</p><p><strong>Course 16: Negotiation Skills</strong></p><p>Learn the art of negotiation, ensuring win-win situations and fostering positive relationships.</p><p><strong>Course 17: Conflict Resolution in the Workplace</strong></p><p>Equip yourself with techniques to manage and resolve conflicts, promoting harmony and productivity.</p><p><strong>Course 18: Workplace First Aid Training</strong></p><p>Ensure safety in the workplace with first aid training, learning to address minor injuries and emergencies.</p><p><strong>Course 19: Facilitating High Performing Meetings</strong></p><p>Master the skills to lead and facilitate meetings that are efficient, productive, and outcome-driven.</p><p><strong>Course 20: People Management Skills For Supervisor</strong></p><p>Harness effective supervisory techniques, leading teams and ensuring optimal performance.</p><p><strong>Course 21: Workplace Confidentiality</strong></p><p>Understand the nuances of maintaining confidentiality in a setting, safeguarding sensitive information.</p><p><strong>Course 22: Communication and Organisational Skills</strong></p><p>Enhance interpersonal skills and organisational capabilities, fostering improved communication and collaboration.</p><p><strong>Course 23: Time Management Skills</strong></p><p>Optimise productivity by mastering techniques to manage and allocate time efficiently.</p><p><strong>Course 24: Personal Development Skills</strong></p><p>Focus on self-improvement, exploring tools and strategies for personal and professional growth.</p><p><strong>Course 25: Project Management: Six Sigma</strong></p><p>Delve into Six Sigma methodologies, streamlining processes and ensuring project success through data-driven decisions.</p><p><strong>Accreditation:</strong></p><p>All of our courses included in this<strong> Career Track Diploma</strong> are <strong>fully CPDQS accredited</strong>, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification:</strong></p><p>Once you've successfully completed the courses in this bundle, you will immediately be sent digital certificates for each course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Business Administration Career Track Diploma</strong> will benefit the following professionals in the field, whether you are an aspiring professional or holding an experienced role in the sector.</p><ul><li>Individuals aspiring to administrative roles.</li><li>Start-up founders keen on Businesses fundamentals.</li><li>Office managers looking to upscale their skills.</li><li>Assistants aiming for executive PA positions.</li><li>Graduates exploring Businesses-oriented careers.</li><li>Team leaders enhancing management strategies.</li><li>Entrepreneurs needing a holistic Businesses overview.</li><li>Office staff pursuing advanced admin qualifications.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this <strong>Business Administration Career Track Diploma</strong> to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Career Track Diploma will help you understand the fundamental knowledge required in the following career paths -</p><ul><li>Administrator</li><li>Office Manager</li><li>Executive Personal Assistant</li><li>Analyst</li><li>Compliance &amp; Risk Officer</li><li>Project Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Training Express

Business Administration Career Track Diploma Course

<p><strong>Did you know that lack of development and opportunities is one of the main reasons for high employee turnover? Essentially, training is the golden ticket for keeping employees stimulated, engaged, and loyal - that's what Training Express specialises in.</strong></p><p>_____________________________________________________________________</p><p>This <strong>Leadership Management &amp; Supervision for Team Leader </strong>course is an in-depth training course for managers, team leaders and supervisors who are new to their role or wish to update their existing management techniques. Also, anyone interested in building leadership management skills can take this course without any hesitation. This Leadership Management &amp; Supervision for Team Leader course covers all the necessary approaches to learning leadership from scratch to advanced level. Both individual and team-leaders can be benefited from this comprehensive leadership &amp; management training.</p><p>This Leadership &amp; Management bundle includes <strong>40 Premium Courses</strong>, where you will <strong>learn to productively lead people, teams, and organisations and develop tools to analyse business situations.</strong></p><p>_____________________________________________________________________</p><p><strong>What we are Offering:</strong></p><ul><li>FREE Admin Dashboard</li><li>Dedicated Business Dashboard</li><li>Full Analytical Reporting &amp; User Management</li><li>Dedicated Account Manager</li><li>Instant Certification &amp; Validation</li><li>24/7 Expert Support &amp; Customer Service</li></ul><p><strong>Trusted by Over 100,000+ Students &amp; Organisation Around the World!<br /></strong></p><p><strong>_____________________________________________________________________</strong></p><p><strong>Courses in this Leadership Management &amp; Supervision for Team Leader Training included:</strong></p><ul><li><strong>Course 01:</strong> Leadership &amp; Management</li><li><strong>Course 02:</strong> Managing Behaviour</li><li><strong>Course 03:</strong> Coaching &amp; Mentoring</li><li><strong>Course 04:</strong> Strategic Planning and Analysis for Marketing</li><li><strong>Course 05:</strong> Budget Forecast</li><li><strong>Course 06:</strong> Team Management</li><li><strong>Course 07:</strong> Time Managing in the Workplace</li><li><strong>Course 08:</strong> Public Speaking</li><li><strong>Course 09:</strong> Life Coaching</li><li><strong>Course 10:</strong> Body Language</li><li><strong>Course 11:</strong> Motivational Interviewing</li><li><strong>Course 12:</strong> Managing Performance</li><li><strong>Course 13:</strong> Managing Stakeholder</li><li><strong>Course 14:</strong> Problem-Solving Skills</li><li><strong>Course 15:</strong> Communication Skills</li><li><strong>Course 16:</strong> Decision-Making and Critical Thinking</li><li><strong>Course 17:</strong> Equality &amp; Diversity</li><li><strong>Course 18:</strong> Cross-Cultural Awareness</li><li><strong>Course 19:</strong> Effective Organisational Reporting</li><li><strong>Course 20:</strong> Presentation Skills</li><li><strong>Course 21:</strong> Managing People</li><li><strong>Course 22:</strong> Project Planning and Execution</li><li><strong>Course 23:</strong> Safer Recruitment Training</li><li><strong>Course 24:</strong> Effective Delegation</li><li><strong>Course 25:</strong> Business Analysis</li><li><strong>Course 26:</strong> GDPR</li><li><strong>Course 27:</strong> UK Employment Law</li><li><strong>Course 28:</strong> PR: Public Relations</li><li><strong>Course 29:</strong> CRM - Customer Relationship Managing</li><li><strong>Course 30:</strong> Workplace Productivity</li><li><strong>Course 31:</strong> Workplace Confidentiality</li><li><strong>Course 32:</strong> Human Rights</li><li><strong>Course 33:</strong> Project Management</li><li><strong>Course 34:</strong> Leadership Skills</li><li><strong>Course 35:</strong> Mastering Organizational Chaos Course</li><li><strong>Course 36:</strong> Quality Assurance (QA)</li><li><strong>Course 37:</strong> Unconscious Bias Training</li><li><strong>Course 38:</strong> Line Manager Training</li><li><strong>Course 39:</strong> Six Sigma</li><li><strong>Course 40: </strong>Negotiation Skills</li></ul><p><strong>A Capable Leader is an integral part of every organisation. If proper leadership &amp; management is absent, the workforce and the whole business, in general, can never reach their full potential.</strong></p><p>Although Leadership &amp; Management are two different concepts, they are intrinsically interconnected. Therefore, a strategic combination of Leadership &amp; Management is needed if an organisation wants to succeed and perform at its best.</p><p>Throughout the Leadership &amp; Management program, you'll learn from the most successful entrepreneurs of our time who have built multiple successful businesses and have coached thousands of entrepreneurs and business leaders around the world. With their guidance, you'll gain the knowledge and expertise you need to achieve your own leadership goals.</p><p>You'll learn how to communicate effectively with your team, inspire and motivate them to achieve their goals and manage conflict in a productive way. You'll also learn how to set goals and develop a clear vision for your team, so you can guide them toward success.</p><p>But the Roadmap to Leadership &amp; Management course isn't just about theory. You'll get plenty of theoretical knowledge and practical examples that will help you apply what you've learned in real-world situations. By the end of the Leadership Management &amp; Supervision for Team Leader program, you'll be equipped with the skills and knowledge you need to be a successful leader in any industry.</p><p>So, if you're ready to take your career to the next level and become the kind of leader who inspires and motivates your team to achieve great things, sign up for the <strong>Roadmap to Leadership &amp; Management</strong> course today!</p><p>This comprehensive Leadership Management &amp; Supervision for Team Leader course covers everything about for you to become a more successful leader, improve communication, make better decisions, manage conflict, and lead others through times of change.</p><p>_____________________________________________________________________</p><p><strong>Learning Outcomes</strong></p><ul><li>Understanding Leadership &amp; Management Theories</li><li>How to create and improve a high-performance team</li><li>How to manage a business by motivating employees, organisational skills</li><li>Learn some fundamentals of communication skills, negotiation techniques, managing meetings and giving feedback, and managing stress</li><li>How to deal with office politics and manage conflicts as a leader</li><li>In-depth about proper risk assessment</li><li>Learn the corporate responsibilities and ethics</li><li>Demonstrate strong leadership and managerial skills</li><li>Feel confident in leading teams and individuals</li><li>Make use of a range of leadership theories</li><li>Positively contribute towards team development</li><li>Influence individuals to achieve their goals</li><li>Improve their one-to-one communication skills</li></ul><p>_____________________________________________________________________</p><p><strong>Accreditation</strong></p><p>All of our courses included in this Leadership Management &amp; Supervision for Team Leader bundle are fully <strong> CPD accredited</strong>, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Leadership Management &amp; Supervision for Team Leader course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        400 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone with a knack for learning new skills can take this Leadership Management &amp; Supervision for Team Leader bundle, including:</p><ul><li>Team Leader</li><li>Manager</li><li>Trainer</li><li>CEO</li><li>New Manager</li><li>Supervisor</li><li>Heads of Department</li><li>Business Owner</li><li>Director</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this bundle courses to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Along with business ownership, this Leadership &amp; Management course could open an opportunity for an extensive range of job titles, such as:</p><ul><li>Team Leader</li><li>Manager</li><li>Controller</li><li>Principal</li><li>Assistant Manager</li><li>Office Executive</li><li>Chief Executive Officer (CEO)</li><li>Managing Director</li><li>Project Supervisor</li><li>Line Manager</li><li>HR and Admin</li><li>Chief Operations Officer (COO)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital Certificates</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Leadership & Management Course

<p>In today's globalised world, businesses operate across continents, cultures, and digital landscapes. <strong>According to recent studies, 90% of the failed companies attributed it to a need for proper management skills and understanding</strong>. Business Management has transformed from a profession to an art and science everyone aspires to master. With our B<strong>usiness Management Diploma - QLS Level 7</strong> bundle, you're not just getting an education; you're gaining a key to success.</p><p>Our specially curated QLS Level 7 Bundle packs a comprehensive suite of five top-tier courses that cover every nook and cranny of Business Management. From the complexities of <strong>Business Law</strong> in a European context to devising fail-proof <strong>Marketing Strategies</strong> and ensuring <strong>Business Continuity</strong>, we assure you're prepped for the multifaceted world of global business. Explore <strong>Business Analysis</strong>,<strong> Risk Management</strong>,<strong> Contract Law</strong>, and <strong>Budgeting</strong>. Every module is designed with real-world applicability in mind, giving you actionable insights and knowledge.</p><p>Why is this bundle a game-changer? Because not all courses offer the breadth and depth of expertise that can be applied universally across various industries and regions. <strong>This bundle is your ticket to understanding and thriving in any business environment, whether launching a startup in Silicon Valley, negotiating a deal in Shanghai, or innovating in Mumbai</strong>.</p><p>Time waits for no one. Arm yourself with the <strong>Business Management Diploma - QLS Level 7</strong> and transform challenges into opportunities. Remember, in the rapidly evolving business world, knowledge isn't just power; it's survival. Drive your career to unparalleled heights. Join the ranks of global leaders and decision-makers. Your future is just one click away. Invest in yourself today!</p><p><strong>â Bundle Details â</strong></p><ul><li>Course 01: Business Management</li><li>Course 02: Business Law</li><li>Course 03: Business Continuity Management</li><li>Course 04: Marketing Strategies for Business</li><li>Course 05: Make Business Plans: Forecasting and Budgeting</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the fundamentals and advanced concepts of holistic business management, ensuring you comprehend and can implement strategies for operational efficiency.</li><li>Navigate through global and European business laws, providing a solid foundation to manage legal aspects of running businesses in varied regulatory environments.</li><li>Develop robust business continuity plans that shield your organisation from risks, ensuring survival and growth during tumultuous times.</li><li>Plan and execute potent marketing techniques, ensuring your business communicates value effectively and captures market share.</li><li>Craft detailed, forward-thinking business plans, including comprehensive forecasting and budgeting, to guide your organisation towards financial sustainability.</li><li>Optimise organisational structures and processes, utilising proven operations and project management principles to enhance productivity and reduce costs.</li><li>Enhance communication, negotiation, and conflict management skills, ensuring you lead, influence, and manage teams effectively across diverse business environments.</li><li>Implement strategic and tactical management of resources, including human, financial, and operational assets, ensuring aligned, coherent, and sustainable business development.</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p>You may look into the enormous business world with the <strong>Business Management Diploma - QLS Level 7</strong>. This tenaciously developed programme provides learners with a thorough grasp of fundamental business areas, ranging from the nitty-gritty of operations and analytics to the larger horizons of legal frameworks and strategic market positioning.</p><p>The extensive courses in the package give learners a thorough view of significant business drivers. This diploma stands out as a lighthouse for ambitious business professionals striving to win in the global marketplace, with in-depth examinations into corporate law, continuity, personalised marketing tactics, and valuable insights into forecasting and budgeting.</p><p><strong>Course Curriculum:</strong><strong><br /></strong></p><p><strong>Course 01: Business Management</strong></p><ul><li>Module 01: Introduction to Business Management</li><li>Module 02: Operations Management</li><li>Module 03: Introduction to Business Analysis</li><li>Module 04: Strategic Analysis and Product Scope</li><li>Module 05: Project Management</li><li>Module 06: Business Development and Succession Planning</li><li>Module 07- Business Process Management</li><li>Module 08: Planning &amp; Forecasting Operations</li><li>Module 09: Performance Management</li><li>Module 10: Management of Cash and Credit</li><li>Module 11: Managing Risk and Recovery</li><li>Module 12: Quality Management</li><li>Module 13: Communication Skills</li><li>Module 14: Business Environment</li><li>Module 15: Organisational Skills</li><li>Module 16: Negotiation Techniques</li><li>Module 17: Human Resource Management</li><li>Module 18: Motivation and Counselling</li><li>Module 19: Customer Service</li><li>Module 20: Time Management</li><li>Module 21: Conflict Management</li></ul><p><strong>Course 02: Business Law</strong></p><ul><li>Module 01: Understanding Business Law</li><li>Module 02: European Community Law</li><li>Module 03: The Court System</li><li>Module 04: Civil and Alternative Dispute Resolution</li><li>Module 05: Contract &amp; Business Law</li><li>Module 06: Employment Law</li><li>Module 07: Agency Law</li><li>Module 08: Consumer Law and Protection</li><li>Module 09: Law of Tort</li><li>Module 10: Business Organisations</li><li>Module 11: Company Law</li><li>Module 12: Business Property</li><li>Module 13: Competition Law</li></ul><p><strong>Course 03: Business Continuity Management<br /></strong></p><ul><li>Module 01: Introduction - Course Overview</li><li>Module 02: Risk, The Need For BCP &amp; Some Examples</li><li>Module 03:Important BCP Program Considerations</li><li>Module 04:Guidance on Program Structure, Ownership and Evaluation</li><li>Module 05: Bringing It All Together</li></ul><p><strong>Course 04: Marketing Strategies for Business</strong></p><ul><li>Module 01: Welcome</li><li>Module 02: Strategic Outline: Where are we now?</li><li>Module 03: Strategic Outline: Where do we want to be?</li><li>Module 04: Time to Go to Market</li><li>Module 05: Ensure success</li></ul><p><strong>Course 05: Make Business Plans: Forecasting and Budgeting</strong></p><ul><li>Module 01: Introduction &amp; Fundamentals</li><li>Module 02: Detail Budget Requirement</li><li>Module 03: Process of making budget</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The <strong>Business Management Diploma - QLS Level 7</strong> bundle course is ideal for the following:</p><ul><li>Entrepreneurs and small company owners looking to improve their management skills.</li><li>Professionals looking to advance their careers in management, marketing, or finance.</li><li>New managers and team leaders looking to develop their leadership skills.</li><li>Individuals seeking a better understanding of business law and legal issues.</li><li>Anyone interested in starting a business or taking their current one to the next level.</li></ul><p><strong>Disclaimer:</strong></p><p>This course has been endorsed by the<strong> Quality Licence Scheme</strong> for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For details, please visit the Learner FAQs on the Quality Licence Scheme website.</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this <strong>Business Management Diploma - QLS Level 7</strong> bundle.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Business Manager: £30,000 - £60,000</li><li>Business Analyst: £35,000 - £70,000</li><li>Operations Manager: £40,000 - £80,000</li><li>Project Manager: £40,000 - £75,000</li><li>Marketing Strategist: £30,000 - £65,000</li><li>Business Continuity Planner: £45,000 - £85,000</li><li>Legal Compliance Officer: £40,000 - £85,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Imperial Academy

5-in-1 Exclusive QLS Bundle | FREE 5 QLS Hard Copy Certificates | 180 CPD Points | Lifetime Access | Tutor Support

Business Management Diploma - QLS Level 7

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Efficient ways to create professional-looking diagrams, images and screenshots</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf&rsquo;s elearning course on creating screenshots and images for user guides gives you the foundations for creating professional images in an efficient way. The course includes exercises and model answers for the delegates to complete and review.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Why attend this course?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Creating screenshots, diagrams and images is something that every technical communicator needs to do, but very few have had any formal training in how to do it. Sometimes, the result is that the user guides and online Help contain images that are unclear, inconsistent, and frankly, unprofessional. They can make the product look like it&#39;s poor quality.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Creating them can also tie up the Technical Writer&#39;s time, especially if they need to be changed frequently.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone developing user guides and online Help who wants:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A foundational understanding of how to use diagrams, screenshots and images, in an effective and efficient way.</li><li fr-original-style="" style="box-sizing: border-box;">To see practical, real-world examples.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It&rsquo;s ideal for you if you&rsquo;re:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Creating screenshots, diagrams or images, but you&rsquo;ve never had any proper training in how to do this well.</li><li fr-original-style="" style="box-sizing: border-box;">Looking for more efficient ways to create or change screenshots, diagrams or images for end user or developer documentation.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We&rsquo;ll take you from first principles, so all you need is a basic understanding of what is a user guide.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">What you&#39;ll learn</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf&#39;s e-learning course on creating screenshots and images for user guides gives you the foundations for creating professional images in an efficient way. The goal of the course is to enable you to use diagrams, images and screenshots to communicate to your audience, with a focus on simplicity and ease of understanding. This is accomplished through a mix of design theory, best practices, software, and practical application.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please note, we don&rsquo;t focus on highly detailed technical illustrations or 3D drawings that you might find in the aerospace or automotive industries. Also, the course does not cover Augmented Reality or Virtual Reality.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&#39;ll go through the key stages in developing screenshots, diagrams, and other images:in developing images. You&rsquo;ll learn to understand the context, choose an effective visual display method, focus the user&#39;s attention, apply design best practices, and use the appropriate software tools to communicate your message.</p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction</li><li fr-original-style="" style="box-sizing: border-box;">Understand the context</li><li fr-original-style="" style="box-sizing: border-box;">Choose an appropriate visual display method<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Screenshots</li><li fr-original-style="" style="box-sizing: border-box;">Simplified User Interface</li><li fr-original-style="" style="box-sizing: border-box;">Diagrams</li><li fr-original-style="" style="box-sizing: border-box;">Aspect ratio</li><li fr-original-style="" style="box-sizing: border-box;">Icons</li><li fr-original-style="" style="box-sizing: border-box;">Image maps</li><li fr-original-style="" style="box-sizing: border-box;">Wordless guides</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Focus attention where you want it<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gestalt theory</li><li fr-original-style="" style="box-sizing: border-box;">White space</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Think like a designer<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Layout</li><li fr-original-style="" style="box-sizing: border-box;">Colour</li><li fr-original-style="" style="box-sizing: border-box;">Accessibility</li><li fr-original-style="" style="box-sizing: border-box;">Style guides</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Software<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Software tools</li><li fr-original-style="" style="box-sizing: border-box;">SVG</li><li fr-original-style="" style="box-sizing: border-box;">Automating tasks</li><li fr-original-style="" style="box-sizing: border-box;">Stock images</li><li fr-original-style="" style="box-sizing: border-box;">Presentation applications</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Animations</li><li fr-original-style="" style="box-sizing: border-box;">Summary</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course contains 22 exercises (and suggested answers) for you to practice your skills.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Delivery format</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course comprises eight modules in total, which you can complete at your own pace.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course will take delegates approximately 1 day to complete.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will have access to the modules from the moment you subscribe.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You can download the course handouts.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The courses are hosted and sold by via the Teachable platform. From a VAT perspective, they are the &ldquo;Merchant of Record&rdquo;, and receipts contain their VAT number.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You have the option of taking the course on an iPhone or iPad, using the MyTeachable app in the Apple App Store.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Prerequisites</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We&#39;ll take you from first principles, so all you need is a basic understanding of what is a user guide.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&#39;ll need access to PowerPoint, or a similar application, in order to complete some of the exercises. And it will help if you have a copy of Snagit.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Our expertise</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical communication in today&rsquo;s environment.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Your Instructor</h2><img src="https://www.filepicker.io/api/file/boGMMMi0Shy6bjByDe0x" alt="Cherryleaf" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">Cherryleaf<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication&#39;s (STC)&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Intercom</em>&nbsp;magazine, the Institute of Scientific and Technical Communicator&#39;s&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Communicator</em>&nbsp;journal and tekom&#39;s&nbsp;<em fr-original-style="" style="box-sizing: border-box;">TCWorld</em>&nbsp;magazine. They&#39;ve also written books on technical communication. We&#39;ve presented webinars for Adobe, Madcap Software or the STC, and we&#39;ve spoken at various conferences around the world.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Today, organisations throughout Europe use Cherryleaf&rsquo;s services so they can provide clear information that enables users and staff to complete tasks productively.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Course Curriculum</h2><div data-release-date="" data-days-until-dripped="" data-is-dripped-by-date="" data-course-id="1388754" fr-original-style="" style="box-sizing: border-box;">First Section</div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Introduction (2:37)</li><li fr-original-style="" style="box-sizing: border-box;">Understand the context (14:22)</li><li fr-original-style="" style="box-sizing: border-box;">Choose an appropriate visual display method (55:15)</li><li fr-original-style="" style="box-sizing: border-box;">Focus attention where you want it (10:39)</li><li fr-original-style="" style="box-sizing: border-box;">Think like a designer (32:18)</li><li fr-original-style="" style="box-sizing: border-box;">Software (70:12)</li><li fr-original-style="" style="box-sizing: border-box;">Animations (21:09)</li><li fr-original-style="" style="box-sizing: border-box;">Summary (1:59)</li><li fr-original-style="" style="box-sizing: border-box;">Answers</li></ul></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><i fr-original-style="" style="box-sizing: border-box;"></i>&nbsp;Frequently Asked Questions</h2><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">When does the course start and finish?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.</div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How long do I have access to the course?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.</div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What if I am unhappy with the course?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.</div></div></div></div></div>

Cherryleaf

Creating Screenshots and Images for User Guides Course

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					<div><p><span>Impress your audience and take your technical abilities to the next level with this essential training focused on </span><b>Audacity Editing for Podcasts</b><span>. If you regularly produce podcasts for any kind of audience, it can definitely be improved in sound, content, and tone by making good use of Audacity, the benchmark in audio editing that has been consistently acclaimed and updated for 20 years. You can soon be mastering and mixing interludes and background music to recording studio standards with the proper guidance. </span><span>This </span>Audacity <span>orientation course is designed to let any podcaster work seamlessly with the software and bring a truly professional sheen to their recordings. The expert tuition you receive will take you from the vital basic abilities of the platform to producing mixed soundtracks and elaborate links during the session. Any serious podcaster should not pass this opportunity up. Enrol now and join the leading recording celebrities that are transforming the world of informative communication and entertainment as we know it. </span></p></div>
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					<div><p>This best selling <strong>Audacity Editing for Podcasts </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Audacity Editing for Podcasts </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p>
<p>The <strong>Audacity Editing for Podcasts </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Audacity Editing for Podcasts </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p>
<p>After successfully completing the<strong> Audacity Editing for Podcasts</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Audacity Editing for Podcasts </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p>
<p>We know that you are busy and that time is precious, so we have designed the <strong>Audacity Editing for Podcasts </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p>
<p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Course Cloud

Audiobook Creation

Audio Production

Audacity

Podcasting

Audio Engineering

Adobe Audition

Audacity Editing for Podcasts

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			<h2><b>Course Overview</b></h2>		</div>
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					<div><p><span>Do you struggle with work presentations? Do you want to be better at communicating your ideas?</span></p><p><span>By taking the <strong>Public Speaking Mastery in One Hour</strong> course, you will be able to deliver powerful work presentations with confidence, using the art of verbal and nonverbal communication. It will teach you how to use language, words, facial expressions, gestures, and tone of voice effectively. You will also develop a strong conversational style to hook your audience and keep them engaged til the end. </span></p><p><span>Our instructor will also share some important tips on how to write effective speaking notes to prepare you for your presentations and improve your delivery. In just one hour, you will be able to present information in powerful ways that will leave a lasting impact. Enrol today and learn the secrets to successful public speaking. </span></p><p> </p></div>
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					<div><p>This best selling <strong>Public Speaking Mastery in One Hour </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Public Speaking Mastery in One Hour </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p><p>The <strong>Public Speaking Mastery in One Hour </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Public Speaking Mastery in One Hour </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p><p>After successfully completing the<strong> Public Speaking Mastery in One Hour</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Public Speaking Mastery in One Hour </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p><p>We know that you are busy and that time is precious, so we have designed the <strong>Public Speaking Mastery in One Hour </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p><p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Public Speaking Mastery in One Hour

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			<h2><b>Course Overview</b></h2>		</div>
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					<div><p><span>The</span><b> Upgrade Your Daily Business English Conversation</b><span> course is ideal for non-native English speakers who want to upgrade their professional English speaking skills. </span></p><p><span>Through this course, you will explore different aspects of communication in business, such as how to encourage someone, talk about price and make small talk about the weather. It will take you through the common everyday phrases and expressions used in airports and business settings, developing your pronunciation and active listening skills along the way.</span></p><p><span>Our expert instructor will also teach you how to check if someone understands you, how to ask for clarification, and for help. In no time, you will be able to speak English with confidence in any business environment, and will have the necessary conversational skills to open doors to many career opportunities. </span></p></div>
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					<div><p>This best selling <strong>Upgrade Your Daily Business English Conversation </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Upgrade Your Daily Business English Conversation </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p><p>The <strong>Upgrade Your Daily Business English Conversation </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Upgrade Your Daily Business English Conversation </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p><p>After successfully completing the<strong> Upgrade Your Daily Business English Conversation</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Upgrade Your Daily Business English Conversation </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p><p>We know that you are busy and that time is precious, so we have designed the <strong>Upgrade Your Daily Business English Conversation </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p><p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Upgrade Your Daily Business English Conversation

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Being flexible is the key to building effective and productive relationships.&nbsp; Adapting your style to connect with the style of your customer will lead to greater rapport.&nbsp; With rapport you can begin to influence your customer.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This virtual workshop has been designed for any group of people who want to learn how to build rapport quickly with lots of customers and other key stakeholders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Building Influence &amp; Selling Skills Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps individuals identify how to flex their style and create stronger connections.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How will your team benefit from this workshop? They will:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand individual strengths and potential development needs in this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Explore effective sales and influencing techniques for different audiences</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Optimise communication with stakeholders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Consider how body language as well as written and verbal communication styles can influence this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand different clients&#39; drivers and blockers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Learn ways to practically apply these concepts to current situations and clients</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have worked with thousands of teams and individuals, which statement best describes your team:</p><ul style="list-style-type: disc; box-sizing: border-box;" fr-original-style="list-style-type: disc;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Inexperienced</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Want to develop pitching &amp; presenting skills</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Not hitting targets</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Looking to improve results</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Would benefit from sales skills development</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Influencing others regularly</li></ul><p id="isPasted" style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;">Take advantage of our add-on offers at the checkout and enhance your experience on this workshop.&nbsp; Buy a set of <a href="https://colour-energies.com/colour-energies-building-blocks/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Building Blocks</a> and/or a <a href="https://colour-energies.com/colour-energies-card-game/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Card Game</a> and see how easily you can embed the colour energies in your team.</p><p id="isPasted" style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://colour-energies.com/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Get in touch</a></p>

colour-energies.com

Disc

Team Building

Professional Selling Skills (PSS)

Business Leadership

Relationship Building

Insights

Influence Skills

Insights Discovery

The four colour energies will transform your teams ability to influence customers and tailor their approach to different customers preferences.  By building deep rapport and creating trust your customers will strengthen their bond with your organisation.  Watch as your sales and profits exceed your expectations.

The 4 Colour Energies - Building Influence & Selling Skills

Early Bird Offer

Buy a place and get a second place for 50% discount

Buy One place get a second half price

Reading

Nottingham

Dickson Training Ltd

ILM Level 3 Award in Leadership and Management

Online Course

Classroom Course

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This course is intended for both novice and experienced SharePoint users who wish to make full use of SharePoint Online.</p>Overview<p>#NAME?</p><p>This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online. Your goal is to learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues. During the class, you will also learn best practices and ?what not to do? as you watch live, interactive demonstrations and put theory into practice with hands on exercises in SharePoint Online.</p></div><div id="course-pills-2"><h3>1 - An Introduction to SharePoint Online</h3> <ul> <li>Introducing Office 365 and SharePoint</li> <li>Getting started with Office 365</li> <li>The cloud revolution</li> <li>Login to Office 365</li> <li>What is Office 365</li> <li>Using the app launcher</li> <li>What is SharePoint</li> <li>Office 365 settings</li> <li>Introducing Office 365 Groups</li> <li>Delve</li> <li>Ownership and Access</li> <li>OneDrive</li> </ul> <h3>2 - Creating Sites</h3> <ul> <li>Planning your sites</li> <li>Create new subsites</li> <li>The Office 365 tenant</li> <li>Site templates</li> <li>Web addresses</li> <li>Apply a them</li> <li>Site collections</li> <li>Building your navigation</li> <li>Create a new site</li> <li>Delete subsites</li> <li>Team site navigation</li> <li>User interface: classic vs modern</li> <li>Site contents: classic vs modern</li> <li>Where does classic come from?</li> </ul> <h3>3 - Creating and Managing Web Pages</h3> <ul> <li>The types of pages found in SharePoint</li> <li>Classic SharePoint pages</li> <li>Modern SharePoint pages</li> <li>How to use classic team site pages</li> <li>Create news and site pages</li> <li>Review features of publishing sites</li> <li>Web parts</li> <li>Save, publish, share and delete pages</li> <li>Communication sites</li> </ul> <h3>4 - Working with Apps</h3> <ul> <li>An introduction to apps</li> <li>Co-authoring</li> <li>Marketplace apps</li> <li>Check In ? Out</li> <li>Adding apps to a site</li> <li>Edit and view file properties</li> <li>Create and manage columns</li> <li>Quick edit view</li> <li>Public and personal views</li> <li>File commands</li> <li>Managing app settings</li> <li>Copy link and Share</li> <li>Content approval</li> <li>Folders</li> <li>Major and minor versioning</li> <li>The recycle bin</li> <li>Document sets</li> <li>Alerts</li> <li>Working with files in a library</li> <li>OneDrive sync</li> <li>Create, Upload and edit files</li> <li>Working with classic lists</li> </ul> <h3>5 - Building processes with Flow and PowerApps</h3> <ul> <li>What are business processes?</li> <li>Design and publish a Flow</li> <li>Classic tools for designing processes</li> <li>Getting started with PowerApps in SharePoint</li> <li>Design and test a classic workflow</li> <li>Enhance data capture with PowerApps</li> <li>Getting started with Flow in SharePoint</li> <li>Test a Flow and PowerApps enriched list</li> </ul> <h3>6 - Customizing Security</h3> <ul> <li>Office 365 Group access</li> <li>Share a file</li> <li>Updating Office 365 Group Security</li> <li>Remove a user</li> <li>Managing access to SharePoint</li> <li>Customizing SharePoint security</li> <li>New sites private vs public</li> <li>Create permission levels and groups</li> <li>Setup access requests</li> <li>Security inheritance</li> <li>Share a site</li> <li>Security best practices</li> </ul> <h3>7 - Working with Search</h3> <ul> <li>Delve</li> <li>Search tips</li> <li>An introduction to SharePoint search</li> <li>Accessing classic search</li> <li>Search in folders, libraries and sites</li> <li>Promoted results</li> <li>Search results</li> </ul> <h3>8 - Enterprise Content Management</h3> <ul> <li>Managed metadata service</li> <li>Information management policies</li> <li>An introduction to content types</li> <li>The records center</li> <li>Create and manage content type</li> <li>In-place records management</li> <li>Deploy content types</li> <li>The content organizer</li> <li>Using content types in apps</li> <li>Durable links</li> <li>The content type hub</li> </ul></div>

Nexus Human

Online Course Creation

Microsoft Power Apps

Microsoft Sharepoint

Power Apps

Microsoft Power Platform

SharePoint

55215 SharePoint Online Power User

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Mental Health Awareness

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

<p data-key="34" id="isPasted" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our STGO Awareness Training</strong></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo.&nbsp;</span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" id="isPasted" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STGO Regulations and Compliance:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">In-depth exploration of STGO regulations and legal requirements.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Understanding the specific permits and approvals needed for special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Compliance with weight limits, dimensions, and route restrictions.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Escort Vehicles and Their Role:</strong></span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Overview of the purpose and responsibilities of escort vehicles in special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Detailed examination of escort vehicle equipment and communication systems.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Techniques for effective coordination between the main transport vehicle and escort vehicles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Safe Loading Practices:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Importance of proper vehicle loading for overall safety and compliance.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Load distribution and securing methods to prevent accidents and damage.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Hands-on demonstrations and simulations for safe loading procedures.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Planning and Risk Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Risk assessment and mitigation strategies to ensure safe transportation.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emergency Response and Incident Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Training on emergency procedures in case of accidents or unforeseen events.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Development of incident response plans to handle emergencies effectively.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">&nbsp;</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification and Assessment:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Participants will undergo assessments to evaluate their understanding of the course material.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.<span data-key="37" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course delivered Online</span></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course cost includes VAT and CPC upload fee.&nbsp;</strong></span><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Our STGO Awareness Training
STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo. 
STGO Regulations and Compliance:
In-depth exploration of STGO regulations and legal requirements.
Understanding the specific permits and approvals needed for special transport.
Compliance with weight limits, dimensions, and route restrictions.
► Escort Vehicles and Their Role:
Overview of the purpose and responsibilities of escort vehicles in special transport.
Detailed examination of escort vehicle equipment and communication systems.
Techniques for effective coordination between the main transport vehicle and escort vehicles.
► Safe Loading Practices:
Importance of proper vehicle loading for overall safety and compliance.
Load distribution and securing methods to prevent accidents and damage.
Hands-on demonstrations and simulations for safe loading procedures.
► Route Planning and Risk Management:
Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.
Risk assessment and mitigation strategies to ensure safe transportation.
► Emergency Response and Incident Management:
Training on emergency procedures in case of accidents or unforeseen events.
Development of incident response plans to handle emergencies effectively.
Certification and Assessment:
Participants will undergo assessments to evaluate their understanding of the course material.
Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.
Course delivered Online
All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.

Course cost includes VAT and CPC upload fee. 


Total Compliance 

Driving & Vehicles

Compliance & Safety

STGO Awareness/ Escort vehicles & Safe Loading of Vehicles - Online

<h1 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Testimonials</span></h1><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Powerful and inspirational&rdquo;</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Everyone would benefit from this training&rdquo;&nbsp;</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">"I will change how I work from this moment on."</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">"I found your training extremely powerful and it has really impacted."</em></span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Finalist for Best Educational Programme for the NHS HSJ Partnership Awards 2023</strong></span><span style="font-family: Roboto; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Roboto; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</strong></em> is an inspiring, interactive and unique 4-hour virtual, CPD-certified training founded on lived experience, research and best practice. It aims to equip practitioners to effectively communicate and work in collaboration with parent/carers of children/adults who have disabilities.&nbsp;</span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">When time and resources are limited, maximising interactions with family/carers is essential in an age where co-production, personalised care and understanding lived experience are at the heart of delivering good services. This Born at the Right Time training course is hosted by Director/Founder Rachel Wright and aimed at anyone working in <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">health, SEND or social care</strong>, whether a registered or non-registered practitioner.&nbsp;</span></p><h1 style="text-align: justify; box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Content</span></h1><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Current context for families and practitioners</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">What is going on underneath the surface</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Next steps to creating meaningful change</li></ul><h1 fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Trainer</span></h1><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Rachel Wright (BSc RN) is founder of&nbsp;</span><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"></a></span><span style="font-size: 16px; color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(209, 72, 65);"><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Born at the Right Time</strong></a></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">, author of&nbsp;</span><a href="https://www.amazon.co.uk/dp/B075ZHHYRR/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.amazon.co.uk/dp/B075ZHHYRR/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">The Skies I&#39;m Under</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">,&nbsp;</span><a href="https://www.myfamilyourneeds.co.uk/baps/baps-award-winners-2018/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.myfamilyourneeds.co.uk/baps/baps-award-winners-2018/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">award winning blogger</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">&nbsp;and Best Trainer finalist 2022 National Learning Disability and Autism Awards. Host of the popular&nbsp;</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="color: rgb(226, 80, 65);"><a href="https://www.bornattherighttime.com/the-skies-we-are-under-podcast/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"></a></span></strong><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.bornattherighttime.com/the-skies-we-are-under-podcast/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">The Skies We&rsquo;re Under Podcast</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">, Rachel&rsquo;s a passionate speaker, trainer, qualified nurse and unqualified mum of three; one who has severe disabilities, life-limiting epilepsy and an addiction to the gameshow Pointless.&nbsp;</span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">An expert through lived experience, Rachel leads Born at the Right Time to support families of people with complex disabilities whilst also <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bridging the Gap</strong> between them and the practitioners who support them through CPD certified training, influencing policy makers and turning rhetoric into reality.</span></p>

Testimonials
“Powerful and inspirational”
“Everyone would benefit from this training” 
"I will change how I work from this moment on."
"I found your training extremely powerful and it has really impacted."
Finalist for Best Educational Programme for the NHS HSJ Partnership Awards 2023 
Essentials in Communication and Co-production with Parents/Carers is an inspiring, interactive and unique 4-hour virtual, CPD-certified training founded on lived experience, research and best practice. It aims to equip practitioners to effectively communicate and work in collaboration with parent/carers of children/adults who have disabilities. 
When time and resources are limited, maximising interactions with family/carers is essential in an age where co-production, personalised care and understanding lived experience are at the heart of delivering good services. This Born at the Right Time training course is hosted by Director/Founder Rachel Wright and aimed at anyone working in health, SEND or social care, whether a registered or non-registered practitioner. 
Content
Current context for families and practitioners
What is going on underneath the surface
Next steps to creating meaningful change
Trainer
Rachel Wright (BSc RN) is founder of Born at the Right Time, author of The Skies I'm Under, award winning blogger and Best Trainer finalist 2022 National Learning Disability and Autism Awards. Host of the popular The Skies We’re Under Podcast, Rachel’s a passionate speaker, trainer, qualified nurse and unqualified mum of three; one who has severe disabilities, life-limiting epilepsy and an addiction to the gameshow Pointless. 
An expert through lived experience, Rachel leads Born at the Right Time to support families of people with complex disabilities whilst also Bridging the Gap between them and the practitioners who support them through CPD certified training, influencing policy makers and turning rhetoric into reality.

Born at the Right Time

Learning Disability Nurse

SENCO

Allied Health Professions (AHP)

Healthcare Workers

Palliative Care

Sen Teaching Assistant

Hospice & Palliative Medicine

Speech & Language Therapist

Social Worker

Occupational Therapist

Occupational Health Nurse

Disability Awareness

Health Education

Speech & Language Therapy (SLT)

Physiotherapy Support Worker

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified training on Communication and Co-production with Parents/Carers

Essentials in Communication and Co-production with Parents/Carers (Sept 24)

First Line Management Course

Brighton

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Blood Taking

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Are you tired of frustrating conversations where you can't get your point across properly to people? Do you revert to sending an email rather than picking up the phone? Does the thought of talking to a room full of people fill you with fear? Are you still feeling ‘on the spot’ and overwhelmed by the increasingly complex virtual environment you’re working and communicating in?
The good news is you're not on your own!
This is common amongst many professionals where communication is critical to success.
How would it feel to join or walk into a meeting with the confidence of knowing you can engage everyone immediately? What if you could identify simple ways to adapt your style to communicate more effectively with different people's behaviours? What if this meant better relationships, more collaboration, happier customers and better business?
All you need to know to transform your communication skills can be gained at this engaging and interactive workshop event.

The Hub Events

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt:

The pros and cons of different communication channels and when best to use them
The power of communicating through words, sound and body language
Why people behave and communicate differently and how to recognise and adapt to their style
What someone's natural behavioural style means when it comes to making decisions
How to increase sales through better and more personalised communication
How to engage better with audiences of all sizes when presenting

How to Communicate with Impact 

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

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