Name: HR : HR Management (Human Resources Management)
Price: 12 GBP
Availability: InStock

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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Teaching is a profession where you have to conduct lessons, exams and other activities via effective classroom management. To teach, you must have excellent organisation, time management and classroom management skills, since it paves the way for the teachers to engage the students in learning. This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classroom Assistant</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;course</strong><span fr-original-style="" style="box-sizing: border-box;"> is designed to teach you how to plan lessons, assess learning development, manage challenging behaviour in the classroom, and much more.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This Classroom Assistant course </span><span fr-original-style="" style="box-sizing: border-box;">will </span><span fr-original-style="" style="box-sizing: border-box;">equip </span><span fr-original-style="" style="box-sizing: border-box;">you</span><span fr-original-style="" style="box-sizing: border-box;"> with the skills you need to successfully and efficiently plan. Furthermore, </span><span fr-original-style="" style="box-sizing: border-box;">you will </span><span fr-original-style="" style="box-sizing: border-box;">learn how to develop plans with assessable results, effective classroom management approaches, </span><span fr-original-style="" style="box-sizing: border-box;">how to conduct </span><span fr-original-style="" style="box-sizing: border-box;">assessments, </span><span fr-original-style="" style="box-sizing: border-box;">the principles of </span><span fr-original-style="" style="box-sizing: border-box;">grading, and some best-known practices in the classroom.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Enrol Now to start boosting your Classroom Assistant skills.</strong></p></div>
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<h2 fr-original-style="" style="box-sizing: border-box;">Key topics to be covered
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<span fr-original-style="" style="box-sizing: border-box;">Introduction to Teach Like a Champion</span>
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<span fr-original-style="" style="box-sizing: border-box;">Planning</span>
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<span fr-original-style="" style="box-sizing: border-box;">Assessments and Grading</span>
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<h2 fr-original-style="" style="box-sizing: border-box;">Learning Outcomes
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<span fr-original-style="" style="box-sizing: border-box;">Learn how to stop students disrupting the class</span>
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<span fr-original-style="" style="box-sizing: border-box;">Know the process of how to stop disruptions once they begin</span>
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<span fr-original-style="" style="box-sizing: border-box;">Learn how to choose an appropriate seating arrangement, the best communication system for the class, and the critical importance of planning.</span>
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<span fr-original-style="" style="box-sizing: border-box;">Develop expert planning skills to prepare effective lessons for the whole semester</span>
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<span fr-original-style="" style="box-sizing: border-box;">Learn how to conduct effective assessments, utilise efficient grading techniques, and determine the strengths and weaknesses of summative assessment</span>
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<span fr-original-style="" style="box-sizing: border-box;">Gain a comprehensive understanding of developing healthy relationships with students, communicating effectively with parents, and managing management. This course provides ultimate behaviour management training for teachers.</span>
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<span fr-original-style="" style="box-sizing: border-box;">This Classroom Assistant course will teach you the psychological tools for becoming a champion teacher. </span>
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<h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?
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<div id="course-home" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Anyone who is interested in a career in the education sector</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Students</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Those who wants to improve their Classroom Assistant skills</span></li></ul></div></div></div>
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<h2 fr-original-style="" style="box-sizing: border-box;">Why Choose this Course?</h2></div>
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<span fr-original-style="" style="box-sizing: border-box;">Earn a FREE e-certificate upon successful completion of the Classroom Assistant Course.</span>
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<span fr-original-style="" style="box-sizing: border-box;">Accessible, informative modules taught by expert instructors</span>
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<span fr-original-style="" style="box-sizing: border-box;">Study in your own time, at your own pace, through your computer tablet or mobile device</span>
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<span fr-original-style="" style="box-sizing: border-box;">Benefit from instant feedback through mock exams and multiple-choice assessments</span>
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<span fr-original-style="" style="box-sizing: border-box;">Get 24/7 help or advice from our email and live chat teams</span>
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<span fr-original-style="" style="box-sizing: border-box;">Full Tutor Support on Weekdays</span>
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<h2 fr-original-style="" style="box-sizing: border-box;">Course Design</h2></div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This Classroom Assistant course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">You are taught through a combination of-</span></p></div>
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<span fr-original-style="" style="box-sizing: border-box;">Multiple-choice evaluation</span>
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<h2 fr-original-style="" style="box-sizing: border-box;">Career path
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">The Classroom Assistant</span><span fr-original-style="" style="box-sizing: border-box;">&nbsp;course </span><span fr-original-style="" style="box-sizing: border-box;">can be applied to </span><span fr-original-style="" style="box-sizing: border-box;">&nbsp;a range of roles, but would particularly enhance careers such as the following:</span></p></div>
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<span fr-original-style="" style="box-sizing: border-box;">Teaching Assistant</span>
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<h2 fr-original-style="" style="box-sizing: border-box;">Certification</h2></div>
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<div id="course-home" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Upon successful completion of the course</span><span fr-original-style="" style="box-sizing: border-box;">,</span><span fr-original-style="" style="box-sizing: border-box;"> you will be able to obtain your course completion e-certificate. </span><span fr-original-style="" style="box-sizing: border-box;">A </span><span fr-original-style="" style="box-sizing: border-box;">print copy by post is also available at an additional cost of &pound;9.99 and </span><span fr-original-style="" style="box-sizing: border-box;">a </span><span fr-original-style="" style="box-sizing: border-box;">PDF Certificate at &pound;4.99.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What are you waiting for? </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Enrol this premium course NOW!&nbsp;</strong></p></div></div></div>
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Janets

Sen Teaching Assistant

Teaching Assistant

Trainers Course

Classroom Management

Teaching Online

Teaching & Training

Classroom Assistant

General Admission

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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Teaching is a profession where you have to conduct lessons, exams and other activities via effective classroom management. To teach, you must have excellent organisation, time management and classroom management skills, since it paves the way for the teachers to engage the students in learning. This </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Level 3 Diploma in Teaching and Classroom Management course</strong><span fr-original-style="" style="box-sizing: border-box;"> is designed to teach you how to plan lessons, assess learning development, manage challenging behaviour in the classroom, and much more.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This behavior management course </span><span fr-original-style="" style="box-sizing: border-box;">will </span><span fr-original-style="" style="box-sizing: border-box;">equip </span><span fr-original-style="" style="box-sizing: border-box;">you</span><span fr-original-style="" style="box-sizing: border-box;"> with the skills you need to successfully and efficiently plan. Furthermore, </span><span fr-original-style="" style="box-sizing: border-box;">you will </span><span fr-original-style="" style="box-sizing: border-box;">learn how to develop plans with assessable results, effective classroom management approaches, </span><span fr-original-style="" style="box-sizing: border-box;">how to conduct </span><span fr-original-style="" style="box-sizing: border-box;">assessments, </span><span fr-original-style="" style="box-sizing: border-box;">the principles of </span><span fr-original-style="" style="box-sizing: border-box;">grading, and some best-known practices in the classroom.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Enrol Now to start boosting your Classroom Management skills.</strong></p></div>
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<span fr-original-style="" style="box-sizing: border-box;">Introduction to Teach Like a Champion</span>
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<span fr-original-style="" style="box-sizing: border-box;">Classroom Management</span>
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<span fr-original-style="" style="box-sizing: border-box;">Planning</span>
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<h2 fr-original-style="" style="box-sizing: border-box;">Learning Outcomes
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<span fr-original-style="" style="box-sizing: border-box;">Learn how to stop students disrupting the class</span>
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<span fr-original-style="" style="box-sizing: border-box;">
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<span fr-original-style="" style="box-sizing: border-box;">Know the process of how to stop disruptions once they begin</span>
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<span fr-original-style="" style="box-sizing: border-box;">Learn how to choose an appropriate seating arrangement, the best communication system for the class, and the critical importance of planning.</span>
</li>
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<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Develop expert planning skills to prepare effective lessons for the whole semester</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Learn how to conduct effective assessments, utilise efficient grading techniques, and determine the strengths and weaknesses of summative assessment</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Gain a comprehensive understanding of developing healthy relationships with students, communicating effectively with parents, and managing management. This course provides ultimate behaviour management training for teachers.</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">This teacher training behaviour management course will teach you the psychological tools for becoming a champion teacher. </span>
</li>
</ul>
</div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?
</h2></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div id="course-home" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Anyone who is interested in a career in the education sector</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Students</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Those who wants to improve their classroom management skills</span></li></ul></div></div></div>
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</div>
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<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Why Choose this Course?</h2></div>
</div>
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<div fr-original-style="" style="box-sizing: border-box;">
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Earn an e-certificate upon successful completion of the Classroom Management Course.</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Accessible, informative modules taught by expert instructors</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Study in your own time, at your own pace, through your computer tablet or mobile device</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Benefit from instant feedback through mock exams and multiple-choice assessments</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Get 24/7 help or advice from our email and live chat teams</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Full Tutor Support on Weekdays</span>
</li>
</ul>
</div>
</div>
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<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Course Design</h2></div>
</div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This classroom management training course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">You are taught through a combination of-</span></p></div>
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</span>
<span fr-original-style="" style="box-sizing: border-box;">Video lessons</span>
</li>
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<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Online study supplies</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Mock tests</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Multiple-choice evaluation</span>
</li>
</ul>
</div>
</div>
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<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Career path
</h2></div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">The </span><span fr-original-style="" style="box-sizing: border-box;">Level 3 Diploma in Teaching and Classroom Management course </span><span fr-original-style="" style="box-sizing: border-box;">can be applied to </span><span fr-original-style="" style="box-sizing: border-box;">&nbsp;a range of roles, but would particularly enhance careers such as the following:</span></p></div>
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</div>
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<span fr-original-style="" style="box-sizing: border-box;">Teaching Assistant</span>
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<span fr-original-style="" style="box-sizing: border-box;">Classroom Assistant</span>
</li>
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<span fr-original-style="" style="box-sizing: border-box;">SEN Teacher</span>
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<span fr-original-style="" style="box-sizing: border-box;">Education  related other profession</span>
</li>
</ul>
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</div>
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<h2 fr-original-style="" style="box-sizing: border-box;">Certification</h2></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div id="course-home" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Upon successful completion of the course</span><span fr-original-style="" style="box-sizing: border-box;">,</span><span fr-original-style="" style="box-sizing: border-box;"> you will be able to obtain your course completion e-certificate. </span><span fr-original-style="" style="box-sizing: border-box;">A </span><span fr-original-style="" style="box-sizing: border-box;">print copy by post is also available at an additional cost of &pound;9.99 and </span><span fr-original-style="" style="box-sizing: border-box;">a </span><span fr-original-style="" style="box-sizing: border-box;">PDF Certificate at &pound;4.99.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What are you waiting for? </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Enrol this premium course NOW!&nbsp;</strong></p></div></div></div>
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</section>
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</div><div fr-original-style="" style="box-sizing: border-box;">


<br fr-original-style="" style="box-sizing: border-box;"></div>

Diploma in Education & Training (DET)

Education Management

Level 3 Diploma in Teaching and Classroom Management

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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Teaching is a profession where you have to conduct lessons, exams and other activities via effective classroom management. To teach, you must have excellent organisation, time management and classroom management skills, since it paves the way for the teachers to engage the students in learning. This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Early Years Coordinator</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;course</strong><span fr-original-style="" style="box-sizing: border-box;"> is designed to teach you how to plan lessons, assess learning development, manage challenging behaviour in the classroom, and much more.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This Early Years Coordinator course </span><span fr-original-style="" style="box-sizing: border-box;">will </span><span fr-original-style="" style="box-sizing: border-box;">equip </span><span fr-original-style="" style="box-sizing: border-box;">you</span><span fr-original-style="" style="box-sizing: border-box;"> with the skills you need to successfully and efficiently plan. Furthermore, </span><span fr-original-style="" style="box-sizing: border-box;">you will </span><span fr-original-style="" style="box-sizing: border-box;">learn how to develop plans with assessable results, effective Coordinator&nbsp;management approaches, </span><span fr-original-style="" style="box-sizing: border-box;">how to conduct </span><span fr-original-style="" style="box-sizing: border-box;">assessments, </span><span fr-original-style="" style="box-sizing: border-box;">the principles of </span><span fr-original-style="" style="box-sizing: border-box;">grading, and some best-known practices in the classroom.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Enrol Now to start boosting your <span fr-original-style="" style="box-sizing: border-box;">Early Years Coordinator</span> skills.</strong></p></div>
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</section>
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<div fr-original-style="" style="box-sizing: border-box;">



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</section>
<section fr-original-style="" style="box-sizing: border-box;">
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<h2 fr-original-style="" style="box-sizing: border-box;">Key topics to be covered
</h2></div>
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<span fr-original-style="" style="box-sizing: border-box;">Introduction to Teach Like a Champion</span>
</li>
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</span>
<span fr-original-style="" style="box-sizing: border-box;">Classroom Management</span>
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<span fr-original-style="" style="box-sizing: border-box;">Planning</span>
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<span fr-original-style="" style="box-sizing: border-box;">Assessments and Grading</span>
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<span fr-original-style="" style="box-sizing: border-box;">Relationship Management</span>
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</ul>
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<h2 fr-original-style="" style="box-sizing: border-box;">Learning Outcomes
</h2></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Learn how to stop students disrupting the class</span>
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<span fr-original-style="" style="box-sizing: border-box;">
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<span fr-original-style="" style="box-sizing: border-box;">Know the process of how to stop disruptions once they begin</span>
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</span>
<span fr-original-style="" style="box-sizing: border-box;">Learn how to choose an appropriate seating arrangement, the best communication system for the class, and the critical importance of planning.</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Develop expert planning skills to prepare effective lessons for the whole semester</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Learn how to conduct effective assessments, utilise efficient grading techniques, and determine the strengths and weaknesses of summative assessment</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Gain a comprehensive understanding of developing healthy relationships with students, communicating effectively with parents, and managing management. This course provides ultimate behaviour management training for teachers.</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">This teacher training behaviour management course will teach you the psychological tools for becoming a champion teacher. </span>
</li>
</ul>
</div>
</div>
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<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?
</h2></div>
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<div id="course-home" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Anyone who is interested in a career in the education sector</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Students</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Those who wants to improve their classroom management skills</span></li></ul></div></div></div>
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<h2 fr-original-style="" style="box-sizing: border-box;">Why Choose this Course?</h2></div>
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<span fr-original-style="" style="box-sizing: border-box;">Earn a FREE e-certificate upon successful completion of the Classroom Management Course.</span>
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<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Accessible, informative modules taught by expert instructors</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Study in your own time, at your own pace, through your computer tablet or mobile device</span>
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<span fr-original-style="" style="box-sizing: border-box;">
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<span fr-original-style="" style="box-sizing: border-box;">Benefit from instant feedback through mock exams and multiple-choice assessments</span>
</li>
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<span fr-original-style="" style="box-sizing: border-box;">
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<span fr-original-style="" style="box-sizing: border-box;">Get 24/7 help or advice from our email and live chat teams</span>
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<span fr-original-style="" style="box-sizing: border-box;">Full Tutor Support on Weekdays</span>
</li>
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<h2 fr-original-style="" style="box-sizing: border-box;">Course Design</h2></div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This classroom management training course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">You are taught through a combination of-</span></p></div>
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<span fr-original-style="" style="box-sizing: border-box;">Video lessons</span>
</li>
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<span fr-original-style="" style="box-sizing: border-box;">Online study supplies</span>
</li>
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<span fr-original-style="" style="box-sizing: border-box;">Mock tests</span>
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<span fr-original-style="" style="box-sizing: border-box;">Multiple-choice evaluation</span>
</li>
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<h2 fr-original-style="" style="box-sizing: border-box;">Career path
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">The </span><span fr-original-style="" style="box-sizing: border-box;">Level 3 Diploma in Teaching and Classroom Management course </span><span fr-original-style="" style="box-sizing: border-box;">can be applied to </span><span fr-original-style="" style="box-sizing: border-box;">&nbsp;a range of roles, but would particularly enhance careers such as the following:</span></p></div>
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<h2 fr-original-style="" style="box-sizing: border-box;">Certification</h2></div>
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<div id="course-home" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Upon successful completion of the course</span><span fr-original-style="" style="box-sizing: border-box;">,</span><span fr-original-style="" style="box-sizing: border-box;"> you will be able to obtain your course completion e-certificate. </span><span fr-original-style="" style="box-sizing: border-box;">A </span><span fr-original-style="" style="box-sizing: border-box;">print copy by post is also available at an additional cost of &pound;9.99 and </span><span fr-original-style="" style="box-sizing: border-box;">a </span><span fr-original-style="" style="box-sizing: border-box;">PDF Certificate at &pound;4.99.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What are you waiting for? </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Enrol this premium course NOW!&nbsp;</strong></p></div></div></div>
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Initial Teacher

Early Years Coordinator

Harpenden

<p>The IOSH Managing Safelyaward is valid for three years. Award-holders need to undertake this one-day refresher programme every three years in order to maintain their status.</p><p>This very interactive, practical programme covers:</p><p>An interactive case study exercise is used throughout the day to apply refreshed knowledge to the plan-do-check-act model and then link it back to the workplace. For example, participants examine the elements of a safety and health policy, come up with ideas to influence safety culture, and select the best communication methods to engage a workforce.</p>

The In House Training Company

First Aid At Work

Site Management Safety Training Scheme (SMSTS)

Health & Safety Awareness

Safety Manager

IOSH

Fire Safety Instructor

Managing Safely Refresher - IOSH Award (In-House)

<h2>Hybrid Working (90 Minutes)</h2><p>Balancing the collaborative benefits of working in the same physical space with the focussed time and increased life balance of working from home, hybrid working seems like the ideal option for many staff and employers.</p><p>While there are opportunities, it doesn't come without pitfalls. Whether it's conflict over diary issues, managing individuals who have a preference for one way of working rather than the other, meeting the needs of clients and suppliers and making sure communication isn't missed when people are coming and going, it can create an extra burden for managers to carry.</p><p>This practical 90-minute webinar raises awareness of the benefits of hybrid working, what goes well and things to be aware of and avoid. Participants explore scenario-based discussions, peer sharing and facilitated activities to improve their confidence in managing people who are hybrid working.</p><p>This session can be supplemented with targeted follow-ups including Remote Management, Staying Connected when Working from Home and actor-led practical workshops like Virtual Performance Conversations.</p><h3>Learning objectives</h3><ul><li>Understand what hybrid working is and how it works</li><li>Articulate what successful flexible working looks like</li><li>Build strategies to communicate effectively with a hybrid team</li><li>Explain key considerations for creating and maintaining effective hybrid teams</li><li>Analyse levels of motivation and engagement and take action</li></ul><section>
                    <h3>What is hybrid working and how does it work?</h3><p>Facilitated discussion of the benefits and opportunities for hybrid working. Participants share their experience and consider what a good hybrid environment looks like.</p><h3>Considering the pitfalls</h3><p>Participants explore a series of scenarios to identify common problems that come up when hybrid working, eg, missed communication, reduced team time, managing performance and diary management. In groups, participants consider how they might manage some of these situations effectively.</p><h3>Communicating in hybrid</h3><p>Making sure you don't communicate only with those whom you can see. Running effective team meetings when some are physical and some are remote. Creating a consistent way of communicating that everyone is happy with. Group discussions and sharing.</p><h3>Performance in hybrid</h3><p>Being clear about what good performance looks like and managing this when people are in and out of the office. Ensuring you set expectations for hybrid working and role-model the behaviour, eg, giving enough notice, not missing important meetings, not booking face-to-face meetings on remote days. Raising performance issues virtually.</p><h3>Checking in with your team</h3><p>Is the hybrid balance working? How are levels of motivation and engagement? How to check in with your team and make changes to improve the working balance and harness the benefits of hybrid working.</p><h3>Next steps</h3><p>Participants discuss how to take their learning forward including how they could learn about effective hybrid working approaches from other sectors.</p><h3>Close</h3>


                </section>

Maximum Performance

Hybrid Working (90 Minutes)

<h2>Presentation Skills: In-House</h2><p>Presenting with confidence is an essential business skill.</p><p>Whether you are delivering a client presentation or addressing an internal gathering, good presentation skills are crucial for success.</p><p>This programme cover the foundation skills you need to improve the impact, clarity and structure of your presentations. Master the physical factors, harnessing the power of non-verbal communication. Engage your audience. Learn how to structure your presentation for best results. Deal with questions more effectively. Boost your confidence. And learn to enjoy doing it!</p><p>You will be expected to bring a 3-minute pre-prepared presentation to the workshop. You'll get supportive feedback to ensure that you leave the session with greater confidence and competence to present effectively in any situation.</p><ul><li>Have a benchmark for what powerful presenters do and don't do</li><li>Know how to structure a presentation to maximise impact and engagement</li><li>Be able to master the use of posture and gesture for maximum impact</li><li>Be able to avoid 'death by PowerPoint'</li><li>Improve your ability and confidence to get buy-in to your ideas</li><li>Feel more confident when handling questions or challenges</li></ul><section>
                    <h3>Handling nerves, feeling confident</h3><ul><li>What makes someone a confident presenter?</li><li>Why feeling nervous is a normal human reaction to being in the spotlight</li><li>The mindset that will help you be a confident presenter</li><li>Techniques for handling nerves</li><li>The matrix of authentic presenting</li><li>Pre-prepared individual presentations (3 minutes max) - practice activity</li></ul><h3>2 The 3Vs of powerful presenting</h3><ul><li>The three primary channels of communication - Visual, Vocal and Verbal.</li><li>Bringing the 3Vs to life - practice activity</li></ul><h3>3 Avoiding 'death by PowerPoint'</h3><ul><li>Hints and tips to make PowerPoint powerful</li><li>Participants receive coaching from other participants and the trainer on their slides - what's working and what needs to change? </li></ul><h3>4 Delivering with passion</h3><ul><li>How to ensure that you are the presentation, not your slides</li><li>Unscripted individual presentations - practice activity</li></ul><h3>5 Creating and structuring an audience-centred presentation</h3><ul><li>Why the best presentations are audience-centred</li><li>Organising materials to make presentations relevant and compelling</li></ul><h3>6 Getting your key messages across</h3><ul><li>If you don't get your key messages across clearly, you will never achieve the outcome you want</li><li>Reducing the pre-prepared individual presentations from 3 minutes to just 90 seconds - individual activity</li></ul><h3>7 Managing audience attention spans</h3><ul><li>How to keep your audience engaged</li><li>How attention typically varies throughout a presentation</li><li>Review the structure of the 90-second presentations and improving them - group activity</li></ul><h3>8 Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Presentation Skills: In-House

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for individuals who want to recognize and manage their emotions, behaviors and impulses and apply these skills  to the world around them.</p>Overview<p>Upon successful completion of the Developing Emotional Intelligence course,  participants will have the tools to gain control over emotions, navigate challenging situations, and communicate empathetically.</p><p>In this course, students will develop the skill of emotional intelligence to help maximize personal and professional success.</p></div><div id="course-pills-2"><h4>Module One: Getting Started</h4><ul><li>Getting Started</li></ul><h4>Module Two: Introduction to Emotional Intelligence</h4><ul><li>Defining Emotional Intelligence</li><li>The Importance of EI</li><li>Who Needs It?</li><li>What Are Emotions?</li><li>EQ vs. IQ</li><li>Practical Illustration</li></ul><h4>Module Three: The Components of EI</h4><ul><li>Self-Management</li><li>Self-Awareness</li><li>Social Skills</li><li>Internal Motivation</li><li>Empathy</li><li>Practical Illustration</li></ul><h4>Module Four: Tools to Gain Control</h4><ul><li>Journaling</li><li>Meditation and Mindfulness</li><li>Identifying Emotional Triggers</li><li>Breathing Techniques</li><li>Taking a Break</li><li>Practical Illustration</li></ul><h4>Module Five: Verbal Communication Skills</h4><ul><li>Active Listening</li><li>Asking Questions</li><li>Consider Your Audience</li><li>Choosing Your Words</li><li>Be Authentic</li><li>Practical Illustration</li></ul><h4>Module Six: Nonverbal Communication Skills</h4><ul><li>Body Language</li><li>Tone Matters</li><li>Facial Expressions</li><li>Eye Contact</li><li>Distance and Personal Space</li><li>Practical Illustration</li></ul><h4>Module Seven: Managing Relationships With Others</h4><ul><li>Building Rapport</li><li>Respond, Don?t React</li><li>Show Gratitude</li><li>Finding Common Ground</li><li>Setting Boundaries</li><li>Practical Illustration</li></ul><h4>Module Eight: Overcoming Obstacles</h4><ul><li>Recognizing and Admitting Failure</li><li>Disagreeing Constructively</li><li>Staying Cool Under Pressure</li><li>Be Open to Perspectives</li><li>The Power of Forgiveness</li><li>Practical Illustration</li></ul><h4>Module Nine: Application to Business Practices</h4><ul><li>Working as a Team</li><li>Setting Business Goals</li><li>Interviewing for Successful Hires</li><li>Giving and Receiving Feedback</li><li>Customer Experience and Rapport</li><li>Practical Illustration</li></ul><h4>Module Ten: Benefits of Being Emotionally Aware</h4><ul><li>Strong Interpersonal Relationships</li><li>Able to Manage Change</li><li>Reduced Stress and Anxiety</li><li>Improved Decision Making</li><li>Boosts Employee Morale</li><li>Practical Illustration</li></ul><h4>Module Eleven: Making an Impact</h4><ul><li>Creating a Powerful First Impression</li><li>Maintaining Your Composure</li><li>Inspiring Leadership</li><li>Gaining Self-Confidence</li><li>Patience and Practice</li><li>Practical Illustration</li></ul><h4>Module Twelve: Wrapping Up</h4><ul><li>Words from the Wise</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Developing Emotional Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Developing Emotional Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Learning & Development

Emotional Wellbeing

Emotional Intelligence (EQ)

Master Your Emotions

Emotional Literacy

Developing Emotional Intelligence

NextGen Learning

Higher Psychology

Clinical Psychology

Psychology Counselling

Psychology

Professional Skills Course (PSC)

Psychological Skills

Psychology : Cognitive & Social Psychology

Primary Teaching

Teacher Training

Further Education Teacher

Teaching (Teacher Training)

HR Management

HR (Human Resources)

Chartered Institute of Personnel Development (CIPD)

HR Advisor

Human Resources Management

HR Manager

HR : HR Management (Human Resources Management)

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This course is intended for both novice and experienced SharePoint users who wish to make full use of SharePoint Online.</p>Overview<p>#NAME?</p><p>This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online. Your goal is to learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues. During the class, you will also learn best practices and ?what not to do? as you watch live, interactive demonstrations and put theory into practice with hands on exercises in SharePoint Online.</p></div><div id="course-pills-2"><h3>1 - An Introduction to SharePoint Online</h3> <ul> <li>Introducing Office 365 and SharePoint</li> <li>Getting started with Office 365</li> <li>The cloud revolution</li> <li>Login to Office 365</li> <li>What is Office 365</li> <li>Using the app launcher</li> <li>What is SharePoint</li> <li>Office 365 settings</li> <li>Introducing Office 365 Groups</li> <li>Delve</li> <li>Ownership and Access</li> <li>OneDrive</li> </ul> <h3>2 - Creating Sites</h3> <ul> <li>Planning your sites</li> <li>Create new subsites</li> <li>The Office 365 tenant</li> <li>Site templates</li> <li>Web addresses</li> <li>Apply a them</li> <li>Site collections</li> <li>Building your navigation</li> <li>Create a new site</li> <li>Delete subsites</li> <li>Team site navigation</li> <li>User interface: classic vs modern</li> <li>Site contents: classic vs modern</li> <li>Where does classic come from?</li> </ul> <h3>3 - Creating and Managing Web Pages</h3> <ul> <li>The types of pages found in SharePoint</li> <li>Classic SharePoint pages</li> <li>Modern SharePoint pages</li> <li>How to use classic team site pages</li> <li>Create news and site pages</li> <li>Review features of publishing sites</li> <li>Web parts</li> <li>Save, publish, share and delete pages</li> <li>Communication sites</li> </ul> <h3>4 - Working with Apps</h3> <ul> <li>An introduction to apps</li> <li>Co-authoring</li> <li>Marketplace apps</li> <li>Check In ? Out</li> <li>Adding apps to a site</li> <li>Edit and view file properties</li> <li>Create and manage columns</li> <li>Quick edit view</li> <li>Public and personal views</li> <li>File commands</li> <li>Managing app settings</li> <li>Copy link and Share</li> <li>Content approval</li> <li>Folders</li> <li>Major and minor versioning</li> <li>The recycle bin</li> <li>Document sets</li> <li>Alerts</li> <li>Working with files in a library</li> <li>OneDrive sync</li> <li>Create, Upload and edit files</li> <li>Working with classic lists</li> </ul> <h3>5 - Building processes with Flow and PowerApps</h3> <ul> <li>What are business processes?</li> <li>Design and publish a Flow</li> <li>Classic tools for designing processes</li> <li>Getting started with PowerApps in SharePoint</li> <li>Design and test a classic workflow</li> <li>Enhance data capture with PowerApps</li> <li>Getting started with Flow in SharePoint</li> <li>Test a Flow and PowerApps enriched list</li> </ul> <h3>6 - Customizing Security</h3> <ul> <li>Office 365 Group access</li> <li>Share a file</li> <li>Updating Office 365 Group Security</li> <li>Remove a user</li> <li>Managing access to SharePoint</li> <li>Customizing SharePoint security</li> <li>New sites private vs public</li> <li>Create permission levels and groups</li> <li>Setup access requests</li> <li>Security inheritance</li> <li>Share a site</li> <li>Security best practices</li> </ul> <h3>7 - Working with Search</h3> <ul> <li>Delve</li> <li>Search tips</li> <li>An introduction to SharePoint search</li> <li>Accessing classic search</li> <li>Search in folders, libraries and sites</li> <li>Promoted results</li> <li>Search results</li> </ul> <h3>8 - Enterprise Content Management</h3> <ul> <li>Managed metadata service</li> <li>Information management policies</li> <li>An introduction to content types</li> <li>The records center</li> <li>Create and manage content type</li> <li>In-place records management</li> <li>Deploy content types</li> <li>The content organizer</li> <li>Using content types in apps</li> <li>Durable links</li> <li>The content type hub</li> </ul></div>

Online Course Creation

Microsoft Power Apps

Microsoft Sharepoint

Power Apps

Microsoft Power Platform

SharePoint

55215 SharePoint Online Power User

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Mental Health Awareness

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

<p data-key="34" id="isPasted" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our STGO Awareness Training</strong></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo.&nbsp;</span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" id="isPasted" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STGO Regulations and Compliance:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">In-depth exploration of STGO regulations and legal requirements.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Understanding the specific permits and approvals needed for special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Compliance with weight limits, dimensions, and route restrictions.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Escort Vehicles and Their Role:</strong></span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Overview of the purpose and responsibilities of escort vehicles in special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Detailed examination of escort vehicle equipment and communication systems.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Techniques for effective coordination between the main transport vehicle and escort vehicles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Safe Loading Practices:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Importance of proper vehicle loading for overall safety and compliance.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Load distribution and securing methods to prevent accidents and damage.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Hands-on demonstrations and simulations for safe loading procedures.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Planning and Risk Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Risk assessment and mitigation strategies to ensure safe transportation.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emergency Response and Incident Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Training on emergency procedures in case of accidents or unforeseen events.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Development of incident response plans to handle emergencies effectively.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">&nbsp;</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification and Assessment:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Participants will undergo assessments to evaluate their understanding of the course material.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.<span data-key="37" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course delivered Online</span></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course cost includes VAT and CPC upload fee.&nbsp;</strong></span><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Our STGO Awareness Training
STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo. 
STGO Regulations and Compliance:
In-depth exploration of STGO regulations and legal requirements.
Understanding the specific permits and approvals needed for special transport.
Compliance with weight limits, dimensions, and route restrictions.
► Escort Vehicles and Their Role:
Overview of the purpose and responsibilities of escort vehicles in special transport.
Detailed examination of escort vehicle equipment and communication systems.
Techniques for effective coordination between the main transport vehicle and escort vehicles.
► Safe Loading Practices:
Importance of proper vehicle loading for overall safety and compliance.
Load distribution and securing methods to prevent accidents and damage.
Hands-on demonstrations and simulations for safe loading procedures.
► Route Planning and Risk Management:
Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.
Risk assessment and mitigation strategies to ensure safe transportation.
► Emergency Response and Incident Management:
Training on emergency procedures in case of accidents or unforeseen events.
Development of incident response plans to handle emergencies effectively.
Certification and Assessment:
Participants will undergo assessments to evaluate their understanding of the course material.
Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.
Course delivered Online
All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.

Course cost includes VAT and CPC upload fee. 


Total Compliance 

Driving & Vehicles

Compliance & Safety

STGO Awareness/ Escort vehicles & Safe Loading of Vehicles - Online

<h1 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Testimonials</span></h1><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Powerful and inspirational&rdquo;</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Everyone would benefit from this training&rdquo;&nbsp;</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">"I will change how I work from this moment on."</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">"I found your training extremely powerful and it has really impacted."</em></span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Finalist for Best Educational Programme for the NHS HSJ Partnership Awards 2023</strong></span><span style="font-family: Roboto; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Roboto; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</strong></em> is an inspiring, interactive and unique 4-hour virtual, CPD-certified training founded on lived experience, research and best practice. It aims to equip practitioners to effectively communicate and work in collaboration with parent/carers of children/adults who have disabilities.&nbsp;</span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">When time and resources are limited, maximising interactions with family/carers is essential in an age where co-production, personalised care and understanding lived experience are at the heart of delivering good services. This Born at the Right Time training course is hosted by Director/Founder Rachel Wright and aimed at anyone working in <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">health, SEND or social care</strong>, whether a registered or non-registered practitioner.&nbsp;</span></p><h1 style="text-align: justify; box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Content</span></h1><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Current context for families and practitioners</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">What is going on underneath the surface</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Next steps to creating meaningful change</li></ul><h1 fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Trainer</span></h1><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Rachel Wright (BSc RN) is founder of&nbsp;</span><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"></a></span><span style="font-size: 16px; color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(209, 72, 65);"><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Born at the Right Time</strong></a></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">, author of&nbsp;</span><a href="https://www.amazon.co.uk/dp/B075ZHHYRR/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.amazon.co.uk/dp/B075ZHHYRR/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">The Skies I&#39;m Under</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">,&nbsp;</span><a href="https://www.myfamilyourneeds.co.uk/baps/baps-award-winners-2018/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.myfamilyourneeds.co.uk/baps/baps-award-winners-2018/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">award winning blogger</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">&nbsp;and Best Trainer finalist 2022 National Learning Disability and Autism Awards. Host of the popular&nbsp;</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="color: rgb(226, 80, 65);"><a href="https://www.bornattherighttime.com/the-skies-we-are-under-podcast/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"></a></span></strong><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.bornattherighttime.com/the-skies-we-are-under-podcast/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">The Skies We&rsquo;re Under Podcast</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">, Rachel&rsquo;s a passionate speaker, trainer, qualified nurse and unqualified mum of three; one who has severe disabilities, life-limiting epilepsy and an addiction to the gameshow Pointless.&nbsp;</span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">An expert through lived experience, Rachel leads Born at the Right Time to support families of people with complex disabilities whilst also <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bridging the Gap</strong> between them and the practitioners who support them through CPD certified training, influencing policy makers and turning rhetoric into reality.</span></p>

Testimonials
“Powerful and inspirational”
“Everyone would benefit from this training” 
"I will change how I work from this moment on."
"I found your training extremely powerful and it has really impacted."
Finalist for Best Educational Programme for the NHS HSJ Partnership Awards 2023 
Essentials in Communication and Co-production with Parents/Carers is an inspiring, interactive and unique 4-hour virtual, CPD-certified training founded on lived experience, research and best practice. It aims to equip practitioners to effectively communicate and work in collaboration with parent/carers of children/adults who have disabilities. 
When time and resources are limited, maximising interactions with family/carers is essential in an age where co-production, personalised care and understanding lived experience are at the heart of delivering good services. This Born at the Right Time training course is hosted by Director/Founder Rachel Wright and aimed at anyone working in health, SEND or social care, whether a registered or non-registered practitioner. 
Content
Current context for families and practitioners
What is going on underneath the surface
Next steps to creating meaningful change
Trainer
Rachel Wright (BSc RN) is founder of Born at the Right Time, author of The Skies I'm Under, award winning blogger and Best Trainer finalist 2022 National Learning Disability and Autism Awards. Host of the popular The Skies We’re Under Podcast, Rachel’s a passionate speaker, trainer, qualified nurse and unqualified mum of three; one who has severe disabilities, life-limiting epilepsy and an addiction to the gameshow Pointless. 
An expert through lived experience, Rachel leads Born at the Right Time to support families of people with complex disabilities whilst also Bridging the Gap between them and the practitioners who support them through CPD certified training, influencing policy makers and turning rhetoric into reality.

Born at the Right Time

Learning Disability Nurse

SENCO

Allied Health Professions (AHP)

Healthcare Workers

Palliative Care

Hospice & Palliative Medicine

Speech & Language Therapist

Social Worker

Occupational Therapist

Occupational Health Nurse

Disability Awareness

Health Education

Speech & Language Therapy (SLT)

Physiotherapy Support Worker

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified training on Communication and Co-production with Parents/Carers

Essentials in Communication and Co-production with Parents/Carers (Sept 24)

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

Brighton

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Blood Taking

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Are you tired of frustrating conversations where you can't get your point across properly to people? Do you revert to sending an email rather than picking up the phone? Does the thought of talking to a room full of people fill you with fear? Are you still feeling ‘on the spot’ and overwhelmed by the increasingly complex virtual environment you’re working and communicating in?
The good news is you're not on your own!
This is common amongst many professionals where communication is critical to success.
How would it feel to join or walk into a meeting with the confidence of knowing you can engage everyone immediately? What if you could identify simple ways to adapt your style to communicate more effectively with different people's behaviours? What if this meant better relationships, more collaboration, happier customers and better business?
All you need to know to transform your communication skills can be gained at this engaging and interactive workshop event.

The Hub Events

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt:

The pros and cons of different communication channels and when best to use them
The power of communicating through words, sound and body language
Why people behave and communicate differently and how to recognise and adapt to their style
What someone's natural behavioural style means when it comes to making decisions
How to increase sales through better and more personalised communication
How to engage better with audiences of all sizes when presenting

How to Communicate with Impact 

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Cisco Certified Network Associate (CCNA)

CompTIA Network+

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+

CompTIA Security+

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.</p> <p>Collaboration Communications Systems Engineers have a fundamental understanding ofÃ¿networking, telecommunications, audio/visual and meeting room technologies, identity and access management.</p> <p>They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p> <p>Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365Ã¿Administrators. In addition, they may work with owners of other workloads, including facilitiesÃ¿managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.</p><p></p><p></p><p>This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.</p> <p>They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.</p> <p>In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p><p></p>Prerequisites<p></p><ul> <li>Microsoft 365 and Microsoft Teams</li> <li>Networking, telecommunications, and audio/visual basics</li> <li>Identity and access management basics</li> </ul><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Teams meetings and calling</h3> <ul> <li>Overview of Teams meetings and events</li> <li>Overview of Teams Phone</li> <li>Overview of auto attendants and call queues</li> <li>Overview of Teams devices</li> </ul> <h3>2 - Plan for Teams Phone</h3> <ul> <li>Plan to deploy Teams Phone</li> <li>Plan for Teams Phone PSTN connectivity</li> <li>Determine license requirements</li> <li>Plan for Teams Phone devices</li> <li>Plan and design Teams Phone features</li> <li>Plan for voicemail</li> </ul> <h3>3 - Plan for Microsoft Teams Rooms and Surface Hub</h3> <ul> <li>Determine license requirements for Microsoft Teams Rooms and shared devices</li> <li>Understand differences between Microsoft Teams Rooms on Android and Windows</li> <li>Understand Microsoft Teams Rooms on Surface Hub 2S</li> <li>Understand and plan Teams Room accessories, components, and peripherals</li> <li>Understand Teams Rooms management options</li> </ul> <h3>4 - Plan and optimize network performance for Teams media</h3> <ul> <li>Understand Teams network requirements</li> <li>Design network for media optimization</li> <li>Design and implement QoS</li> </ul> <h3>5 - Configure and deploy Teams Phone</h3> <ul> <li>Configure emergency calling for Teams Calling Plans</li> <li>Manage and configure Microsoft PSTN numbers</li> <li>Configure Operator Connect and Teams Phone Mobile</li> <li>Configure Teams Phone policies</li> <li>Create and manage Teams policies</li> <li>Configure Audio Conferencing</li> </ul> <h3>6 - Configure and deploy Teams Phone with Direct Routing</h3> <ul> <li>Design Direct Routing call flows</li> <li>Implement SIP trunking with Direct Routing</li> <li>Configure Emergency Calling for Direct Routing</li> <li>Extend Teams Direct Routing infrastructure</li> <li>Deploy and maintain a survivable branch appliance</li> </ul> <h3>7 - Extend Teams Phone with additional services</h3> <ul> <li>Understand how Teams interacts with additional services</li> <li>Configure compliance recording in Teams</li> <li>Configure and integrate a certified contact center in Teams</li> <li>Design and deploy voice bots in Teams</li> </ul> <h3>8 - Manage meetings and events experiences</h3> <ul> <li>Explore meetings and events in Microsoft Teams</li> <li>Configure meeting settings</li> <li>Create and manage meeting policies</li> <li>Configure audio conferencing</li> <li>Create and manage meeting templates and template policies</li> <li>Create and manage meetings customization policies</li> <li>Configure live events settings</li> <li>Create and manage live events policies</li> <li>Examine live events across Microsoft 365</li> </ul> <h3>9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams</h3> <ul> <li>Prepare</li> </ul> <h3>10 - Configure and manage voice users</h3> <ul> <li>Enable users for Teams Phone</li> <li>Enable users for Direct Routing with Teams Phone</li> <li>Enable additional calling features for Teams Phone</li> <li>Enable users for Teams Phone Mobile</li> </ul> <h3>11 - Configure auto attendants and call queues</h3> <ul> <li>Design call flows for auto attendants and call queues</li> <li>Configure auto attendants and call queues</li> <li>Deploy a channel-based call queue</li> <li>Configure resource accounts</li> <li>Configure Microsoft 365 groups for voicemail</li> <li>Interpret call queue conference modes</li> <li>Interpret call queue routing methods</li> <li>Configure holidays for auto attendants and call queues</li> <li>Configure custom music on hold</li> </ul> <h3>12 - Configure, deploy, and manage Teams devices</h3> <ul> <li>Manage Microsoft Teams Phones</li> <li>Manage Microsoft Teams Room Systems</li> <li>Microsoft Teams Rooms management options</li> <li>Manage Surface Hub 2S devices</li> <li>Configure Microsoft Teams SIP gateway</li> <li>Manage Microsoft Teams displays</li> <li>Remote provisioning and sign in for Teams Phones</li> <li>Update Microsoft Teams devices remotely</li> <li>Manage Microsoft Teams device tags</li> </ul> <h3>13 - Guided project - Prepare meeting room experiences</h3> <ul> <li>Prepare</li> </ul> <h3>14 - Monitor and troubleshoot Teams collaboration communications systems</h3> <ul> <li>Diagnose and troubleshoot phone number assignment</li> <li>Diagnose and troubleshoot Teams client issues</li> <li>Diagnose and troubleshoot call failure and call quality issues</li> <li>Report on and troubleshoot Teams calls with Call Quality Dashboard</li> <li>Diagnose and troubleshoot Direct Routing issues</li> <li>Troubleshoot and monitor Teams devices</li> <li>Troubleshoot Teams meetings and calling</li> <li>Troubleshoot Teams Rooms devices</li> </ul></div>

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