156 Communication Skills courses in Yate

Effective communication is a skill. This half-day workshop is very interactive - participants can practise their communication skills in a positive, supportive environment. 1 WELCOME, INTRODUCTIONS AND OBJECTIVES * The definition of effective communication * Exercise: sending a message 2 VERBAL COMMUNICATIONS * Effective communicators - who are they? What skills or attributes do they have? * Listening skills, clear use of words, presence, eye contact, body language 3 HOW GOOD A LISTENER ARE YOU? * Exercise: listening skills questionnaire and evaluation 4 IMPACT VERSUS INTENT - WHAT DID YOU REALLY MEAN TO SAY? * Attitudes influence behaviour and behaviour breeds behaviour * Exercise: 'I never said she stole money' * The need to avoid misunderstanding or misinterpretation 5 THE 5 KEY PRINCIPLES TO EFFECTIVE COMMUNICATION * Exercise: 'What would you say?' 6 WRITTEN COMMUNICATION * What makes an effective written communication? * Kipling's 6 Honest Men: who, what, where, when, why and how * Planning to write an email 7 FUZZY MEANINGS * Probabilities for misunderstandings and misinterpretations 8 PRACTICAL EXERCISE * Hone written communication skills and put into practice hints and tips from the session 9 REVIEW OF KEY LEARNING POINTS AND OBJECTIVES

OVERVIEW -------------------------------------------------------------------------------- This Course is specially designed to enhance communication skills and gain advanced skills in office management. It will help identify key features of the role and will navigate through all the components and techniques for operating an efficient support team. This course will update your interpersonal skills, communication skills and other skills required to have effective office management and gain advanced administrative skills.

OVERVIEW -------------------------------------------------------------------------------- This course is for PR Professionals and for those looking to make a career in PR. Through this course, you will be able to enhance your Communication skills and will learn new Public Relations techniques. Have Effective communication skills is very important if you want to achieve success in PR. PR is all about making relationships within the corporate sector or with the consumers and maintaining them with effective communication skills and techniques. 

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

Miss Date Doctor’s Communication Skills coaching is designed to help you improve your ability to communicate effectively with your partner or potential partner. Whether you struggle to express yourself clearly, have difficulty understanding your partner’s needs, or frequently find yourselves in arguments or misunderstandings, our coaching can provide you with the tools and skills needed to build stronger, more fulfilling relationships and communication skills are essential in creating solid relationships. Our Communication Skills coaching includes a range of techniques and strategies, such as active listening, non-verbal communication, conflict resolution, and empathy building. We can help you develop the ability to communicate clearly and assertively, express your emotions in a healthy way, and build deeper levels of trust and understanding in your relationships.Have 3 1 hour sessions with your coach. The Miss Date Doctor Communication Skills Package includes the following: Relationship Communication, Effective Communication, Communication Techniques, Active Listening, Conflict Resolution, Empathy Building, Communication Skills Coaching, Communication Strategies, Non-Verbal Communication, Relationship Communication Skills, Communication Training. https://relationshipsmdd.com/product/communication-skills-package/ [https://relationshipsmdd.com/product/communication-skills-package/]

Give leaders and managers the skills to tackle the tough stuff with this practical course. Perfect for experienced as well as new managers, we’ll provide the tools to talk confidently with staff on tricky subjects and highlight the importance of enhancing their emotional intelligence. The course includes: * Changing your mindset * Unconscious bias * Emotional Intelligence * Planning (not scripting) * Monologue vs dialogue * Questioning skills * Listening skills * Solution- finding

Mediation and Conflict Course

Essential skills for successfully treating a wide range of conditions – such as trauma, addictions, anxiety and depression – as well as making long-lasting behaviour changes and much more… -------------------------------------------------------------------------------- * Accredited CPD Certificate : 6 hours * Length 1 day (9.30am - 4.00pm) -------------------------------------------------------------------------------- > This has been a priceless experience. Life-changing. Brilliant, simply > brilliant! > > COUNSELLOR / EX IT SERVICE MANAGER WHY TAKE THIS COURSE Strong emotions focus and lock attention – keeping people trapped in problem behaviours. Therapeutic change cannot happen until the emotional arousal is reduced. This is why all health and welfare professionals need to know how to induce the relaxation response in their clients. Guided imagery and visualisation not only reduce emotional arousal quickly but can be used to reframe life circumstances through metaphor and to rehearse in the imagination any required changed behaviours and/or feelings, which dramatically increases the likelihood of those changes taking place in ‘real life’. If you want to be able to help people effectively, this is a key course to attend – guided imagery is an essential skill required for removing phobias, curing PTSD, lifting depression and overcoming addictions or self-harm, and is also useful for raising self-confidence and increasing motivation. When you become confident in using these skills, you can begin to bring patients out of the emotionally-driven trance states of a wide range of conditions such as anxiety disorders, addiction, anger, stress overload, trauma, depression, chronic pain [https://www.humangivens.com/college/pain-management/] and much more [https://www.humangivens.com/college/guided-imagery-and-visualisation-workshop/#suitable]. That is why guided imagery is one of the most powerful psychotherapeutic tools available to us – and one you need in your ‘toolkit’. > Fascinating way of working with clients – relaxation techniques very powerful. > Extremely relevant to practice. Good techniques and strategies learnt to use > with clients to help them problem solve and move forward. > > HEALTH VISITOR     WHAT WILL YOU LEARN * Powerful new ways to improve treatment outcomes * Training and practice in using one of the most effective psycho- therapeutic tools available for treating a wide range of emotional and physical conditions * Invaluable ways to motivate people, reframe life circumstances and instigate changes in behaviour * Insight into how the mind/body communication system works * Greater confidence when working with a wide variety of conditions * Supervised practise in generating healing trances * The core skills you need to acquire for the rewind technique [https://www.humangivens.com/college/rewind-technique-training/] for treating PTSD and phobias * A variety of ways to help people relax * Ways to reduce pain, including in childbirth * Increased understanding of trance states and their role in everyday life * Effective skills for helping people improve their performance – sports, public speaking etc. * The opportunity to experience relaxation, guided imagery and visualisation yourself * A scientifically-sound knowledge of why the various techniques and skills you will gain are so valuable * And much more [https://www.humangivens.com/college/guided-imagery-and-visualisation-workshop/#programme] -------------------------------------------------------------------------------- GOOD TO KNOW The skills you will learn on this course are an essential pre-requisite for taking the The Rewind Technique – Effective treatment for trauma (PTSD) and phobias course. You will also need them for the following courses too: * Brief Therapy for Stopping Addictions * How to Lift Depression * Overcoming Self-harm Further guided imagery techniques can be learnt and practised on our NEW workshop: Guided Imagery 2 – essential techniques -------------------------------------------------------------------------------- COURSE PROGRAMME The ‘Guided imagery and visualisation for therapeutic change’ course starts at 9.30am and runs until 4.00pm. * From 8.30am Registration (Tea and coffee served until 9.25am) * 9.30am What guided imagery is and why it works * 11.00am Discussion over tea/coffee * 11.30am The essence of all relaxation inductions: an easy way to start * 1.00pm Lunch (included) * 1.45pm Why it is important to be flexible: a range of techniques * 2.45pm Discussion over tea/coffee * 3.00pm Guided imagery and counselling: the essential steps * 4.00pm Day ends -------------------------------------------------------------------------------- WHO IS THIS COURSE SUITABLE FOR? * Anyone who wants to help people effectively and for the long-term, particularly those involved in mental and physical healthcare would benefit from attending * Psychotherapists, counsellors and mental health workers – these skills are essential to have to work with a wide range of conditions and for ensuring long-term behaviour change (see list below) * Trained hypnotherapists looking to extend and build on their existing skillset and understanding The information and skills taught are extremely useful for dealing with: Stress; addictions; agoraphobia; allergies; anorexia; anger; asthma; bed wetting; blood pressure; bulimia; depression; lack of confidence; chronic pain; eczema; frustration; guilt; grief; hay fever; inhibition; insomnia; irritable bowel (IBS); relationship/marital difficulties; migraine; nightmares; obsessions (OCD); pain control; panic attacks; phobias (all kinds); sexual difficulties (impotence, premature ejaculation and vaginismus); shyness; skin disorders and trauma (PTSD); flashbacks; ulcers; warts and worrying. You can also control blood pressure, stimulate the immune system, promote healing of damaged skin tissue and bones and give birth easier using guided imagery and visualisation. -------------------------------------------------------------------------------- This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

In order to be an effective manager, it is extremely important to have good communication skills so that you can get your instructions across clearly and in a manner which will get you the results you desire from your employees. Our 2-day Effective Communication and Influencing course aims to provide attendees with a range of skills and behaviours which will allow them to communication clearly and effectively. Course syllabus modules include explaining the communication process, the different styles of influencing, the importance of body language and tone of voice, non-verbal communication and more. -------------------------------------------------------------------------------- Course Syllabus The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following: Module One The Communication Process * Identifying, what is effective communication? * Recognising the different ways in which we communicate * The barriers to effective communication * Looking at Johari's™ Window, to better understand how communication flows Module Two Effective Communication Skills * Demonstrating a positive mental attitude * Establishing active listening * Developing your questioning skills * Using positive language Module Three Different Types of Influencing * Looking at influencing versus manipulation * Developing your own preferred influencing style * Understanding the different influencing styles and their uses * adopting a flexible style for the desired outcome Module Four Behaviour Breeds Bahaviour (Transactional Analysis) * Looking at the history of hidden transactions in communications * The hidden meaning in what we say and what we receive * How to recognise if what you're saying is calm, rational, logical and professional Module Five Body Language * Understanding the impact of body language in effective communication * Noticing how your own body language influences others positively and negatively * Analysing and practicing the techniques of successful body language Module Six It's All in the Voice * Learning the importance of tone of voice in effective communication * Realising how your tone of voice influences others Module Seven Written Communication * Understanding the pitfalls of opening a discussion * Identifying the different types of written communication * Recognising the importance of preparation and planning * Looking at different structures and layouts of written communication * Using the correct words and phrases -------------------------------------------------------------------------------- SCHEDULED COURSES Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

OVERVIEW -------------------------------------------------------------------------------- This course can offer you a transparent understanding of the credit management method and increase your confidence when handling credit management matters. This course will equip delegates with a range of enhanced communication skills to enable them to effectively collect debt by phone. These skills can be used to make sure that they are not only more effective at collecting money from customers but also maintain positive working relationships.