60 Change Management courses in Belfast delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 2 220-1102 Certification Exam. Overview Identify, install and configure Windows Operating System features Perform OS installations and upgrades Identify features and tools of macOS Identify features and tools of Linux OS Summarize security measures and protocols Configure SOHO network security Manage security settings Troubleshoot Windows OS problems Explain change-management best practices Implement workstation backup and recover methods Identify the basics of scripting CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. This course follows after the A+ Part 1 course and prepares you for the A+ Core 2 exam 220-1101. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. LESSON 1: CONFIGURING WINDOWS * Topic 1A: Configure Windows User Settings * Topic 1B: Configure Windows System Settings LESSON 2: MANAGING WINDOWS * Topic 2A: Use Management Consoles * Topic 2B: Use Performance and Troubleshooting Tools * Topic 2C: Use Command-line Tools LESSON 3: IDENTIFYING OS TYPES AND FEATURES * Topic 3A: Explain OS Types * Topic 3B: Compare Windows Editions LESSON 4: SUPPORTING WINDOWS * Topic 4A: Perform OS Installations and Upgrades * Topic 4B: Install and Configure Application * Topic 4C: Troubleshoot Windows OS Problems LESSON 5: MANAGING WINDOWS NETWORKING * Topic 5A: Manage Windows Networking * Topic 5B: Troubleshoot Windows Networking * Topic 5C: Configure Windows Security Settings * Topic 5D: Manage Windows Shares LESSON 6: MANAGING LINUX AND MACOS * Topic 6A: Identify Features of Linux * Topic 6B: Identify Features of macOS LESSON 7: CONFIGURING SOHO NETWORK SECURITY * Topic 7A: Explain Attacks, Threats, and Vulnerabilities * Topic 7B: Compare Wireless Security Protocols * Topic 7C: Configure SOHO Router Security * Topic 7D: Summarize Security Measures LESSON 8: MANAGING SECURITY SETTINGS * Topic 8A: Configure Workstation Security * Topic 8B: Configure Browser Security * Topic 8C: Troubleshoot Workstation Security Issues LESSON 9: SUPPORTING MOBILE SOFTWARE * Topic 9A: Configure Mobile OS Security * Topic 9B: Troubleshoot Mobile OS and App Software * Topic 9C: Troubleshoot Mobile OS and App Security LESSON 10: USING SUPPORT AND SCRIPTING TOOLS * Topic 10A: Use Remote Access Technologies * Topic 10B: Implement Backup and Recovery * Topic 10C: Explain Data Handling Best Practices * Topic 10D: Identify Basics of Scripting LESSON 11: IMPLEMENTING OPERATIONAL PROCEDURES * Topic 11A: Implement Best Practice Documentation * Topic 11B: Use Proper Communication Techniques * Topic 11C: Use Common Safety and Environmental Procedures

Duration 5 Days 30 CPD hours This course is intended for This course is designed for people who are seeking to launch a career in cybersecurity. Overview Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions; Monitor and secure hybrid environments, including cloud, mobile, and IoT; Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance; Identify, analyze, and respond to security events and incidents. CompTIA Security+ is a global certification that validates the baseline skills necessary to perform core security functions and is the first security certification a candidate should earn. CompTIA Security+ establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs. LESSON 1: SUMMARIZE FUNDAMENTAL SECURITY CONCEPTS * Security Concepts * Security Controls LESSON 2: COMPARE THREAT TYPES * Threat Actors * Attack Surfaces * Social Engineering LESSON 3: EXPLAIN CRYPTOGRAPHIC SOLUTIONS * Cryptographic Algorithms * Public Key Infrastructure * Cryptographic Solutions LESSON 4: IMPLEMENT IDENTITY AND ACCESS MANAGEMENT * Authentication * Authorization * Identity Management LESSON 5: SECURE ENTERPRISE NETWORK ARCHITECTURE * Enterprise Network Architecture * Network Security Appliances * Secure Communications LESSON 6: SECURE CLOUD NETWORK ARCHITECTURE * Cloud Infrastructure * Embedded Systems and Zero Trust Architecture LESSON 7: EXPLAIN RESILIENCY AND SITE SECURITY CONCEPTS * Asset Management * Redundancy Strategies * Physical Security LESSON 8: EXPLAIN VULNERABILITY MANAGEMENT * Device and OS Vulnerabilities * Application and Cloud Vulnerabilities * Vulnerability Identification Methods * Vulnerability Analysis and Remediation LESSON 9: EVALUATE NETWORK SECURITY CAPABILITIES * Network Security Baselines * Network Security Capability Enhancement LESSON 10: ASSESS ENDPOINT SECURITY CAPABILITIES * Implement Endpoint Security * Mobile Device Hardening LESSON 11: ENHANCE APPLICATION SECURITY CAPABILITIES * Application Protocol Security Baselines * Cloud and Web Application Security Concepts LESSON 12: EXPLAIN INCIDENT RESPONSE AND MONITORING CONCEPTS * Incident Response * Digital Forensics * Data Sources * Alerting and Monitoring Tools LESSON 13: ANALYZE INDICATORS OF MALICIOUS ACTIVITY * Malware Attack Indicators * Physical and Network Attack Indicators * Application Attack Indicators LESSON 14: SUMMARIZE SECURITY GOVERNANCE CONCEPTS * Policies, Standards, and Procedures * Change Management * Automation and Orchestration LESSON 15: EXPLAIN RISK MANAGEMENT PROCESSES * Risk Management Processes and Concepts * Vendor Management Concepts * Audits and Assessments LESSON 16: SUMMARIZE DATA PROTECTION AND COMPLIANCE CONCEPTS * Data Classification and Compliance * Personnel Policies ADDITIONAL COURSE DETAILS: Nexus Humans CompTIA Security Plus Certification (Exam SY0-601) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Security Plus Certification (Exam SY0-601) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Change is inevitable. Learn ways to help people constructively work through change.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITIL© 4 Foundation certification and who want to prepare for ITIL© 4 Foundation exam. Overview By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITIL© Practices, and the new Service Value Chain that incorporate the core of ITIL© version 4. ITIL© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL© 4. This course will earn you 21 PDUs. This class includes an exam voucher. 1 - ITIL 4 OVERVIEW * Introduction to ITIL * Key Concepts of ITIL 2 - THE ITIL FRAMEWORK * The Four Dimensions of Service Management * The ITIL Service Value System 3 - THE ITIL GUIDING PRINCIPLES * Focus on Value * Start Where You Are * Progress Iteratively with Feedback * Collaborate and Promote Visibility * Think and Work Holistically * Keep It Simple and Practical * Optimize and Automate 4 - THE ITIL SERVICE VALUE SYSTEM (SVS) * Governance * The Service Value Chain * Continual Improvement 5 - KEY ITIL PRACTICES * Continual Improvement * Service Level Management * Change Control * Incident Management * Service Request Management * Service Desk * Problem Management 6 - OTHER ITIL PRACTICES * General Management Practices * Service Management Practices * Technical Management Practices

OVERVIEW -------------------------------------------------------------------------------- Overview This course is designed to develop skills and gain more knowledge of Change Management. For people who want to transform their skills and career and explore every opportunity, this course well suits their needs. It is very important to understand Change Management and adopt the changes within the organisation and work culture. It will be impossible to grow or even to improve ourselves without any changes. Changes happen to take place either in a positive nature or in negative nature. No matter how it happens to appear, we need skills to respond to the changes and respond accordingly.  We need to enhance our skills on a daily basis in this changing environment to handle what we encounter. It is observed that Change is very important for growth, diversity and success. Every business needs to go through the changing process to adapt the new things and walk with the new developments. Thus, as a professional, we also are in need to continually change to maintain and improve our competencies and skills and to achieve our targeted goals. We need to be extroverted with the environment to understand what is happening, where, when and what change needs to be brought. 

Duration 3 Days 18 CPD hours This course is intended for CxO?s IT Managers/ Directors Senior Project Officers Project & Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants Overview Change and the individual Change and the organization Communication and stakeholder engagement Change practice Dealing with change and more importantly, the impact of change is a high priority for all organisations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge. Prerequisites There is no prerequisite to attending this foundation course, although it is recommended that candidates should have a good understanding of business practices. 1 - CHANGE AND THE ORGANIZATION * Drivers for change * Developing a vision * Culture and climate * Emergent change and lifecycle * Organizational metaphors * Models of change * Roles required for change 2 - STAKEHOLDERS * Principles * Identification * Analysis * Influencing and listening * Emotion and demonstration * Communications * Cognitive biases * Remaining people focused * Improving Communications * Communications channels * Collaboration * Communications Planning * Larger workshops 2 - CHANGE IMPACT * Assessing impact * McKinsey 7 S * Stakeholder impact assessment * Assessing change readiness * Large change ? how to staff * Building a change team * Preparing for resistance * Building team effectiveness 4 - INDIVIDUAL CHANGE * Learning theory * Motivation * Change Curve * Personality differences

Duration 1 Days 6 CPD hours This course is intended for This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. Overview This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change. GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives PREPARING FOR CHANGE * Defining Your Strategy * Building the Team IDENTIFYING THE WIFM * What's in it for Me? * Building Support UNDERSTANDING CHANGE * Influences on Change * Common Reactions to Change * Tools to Help the Change Process MANAGING THE CHANGE * Change Readiness Audit * Stakeholder analysis * Developing a Change Management Plan * Developing a Communication Plan * Implementing the Plans GAINING SUPPORT * Gathering Data * Addressing Concerns and Issues * Evaluating and Adapting MAKING IT ALL WORTHWHILE * Leading Status Meetings * Celebrating Successes * Sharing the Results and Benefits USING APPRECIATIVE INQUIRY * The Four Stages * The Purposes of Appreciative Inquiry * Examples and Case Studies BRINGING PEOPLE TO YOUR SIDE * A Dash of Emotion * Plenty of Facts BUILDING RESILIENCY * What is Resiliency? * Why is It Important? * Five Easy Steps for the Leader and the Individual BUILDING FLEXIBILITY * What is Flexibility? * Why is it Important? * Five Easy Steps for the Leader and the Individual WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned ADDITIONAL COURSE DETAILS: Nexus Humans Change Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Change Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for CxO?s IT Managers/ Directors Senior Project Officers Project & Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants Overview The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation. A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management approaches and techniques to a real change initiative - but may not be sufficiently skilled to do this appropriately for all situations. Their individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. Successful candidates will have fulfilled the knowledge requirements for Change Management Institute accreditation. Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge. Prerequisites The change management foundation certificate is required to sit the practitioner level exam. 1 - CHANGE IMPACT * Levers for change * Levels of adoptions and critical mass * Reinforcing systems 2 - EXAM PREPARATION * Change Management Practitioner exam preparation * Change Management Practitioner exam

Duration 5 Days 30 CPD hours This course is intended for Individuals in various job roles who are involved in leading, managing, and participating in small to medium scale projects. Overview Upon successful completion of this course, students will be able to: Identify the fundamentals of project management. Perform the pre-project setup. Initiate a project. Plan project strategies. Develop project schedules. Plan project staffing, communication, and quality. Plan project risk management. Plan project costs. Plan project procurements. Plan for change management and transitions. Manage project execution. Manage project procurement. Control project performance. Monitor and control the triple constraints. Monitor project risks and procurements. Perform the project closure processes. In this course, students will apply recognized practices of project management and understand a project?s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project. 1 - EXPLORING PROJECT MANAGEMENT FUNDAMENTALS * Examine the Basics of Project Management * Describe the Project Life Cycle * Examine Organizational Influences on Project Management 2 - PERFORMING THE PRE-PROJECT SETUP * Create a Project Concept Definition Statement * Examine Project Selection * Determine Strategic and Operational Relevance * Perform Project Feasibility * Determine Technical Requirements 3 - INITIATING A PROJECT * Prepare a Project Statement of Work * Create a Project Charter * Identify Project Stakeholders 4 - PLANNING PROJECT STRATEGY * Identify Elements of the Project Management Plan and Subsidiary Plans * Determine Stakeholder Needs * Create a Scope Statement * Develop a Work Breakdown Structure 5 - DEVELOPING THE PROJECT SCHEDULE * Create an Activity List * Create a Project Schedule Network Diagram * Identify Resources * Estimate Time * Develop a Project Schedule * Identify the Critical Path * Optimize the Project Schedule * Create a Schedule Baseline 6 - PLANNING HUMAN RESOURCES, COMMUNICATION, AND QUALITY * Create a Human Resource Plan * Create a Communications Management Plan * Create a Quality Management Plan 7 - PLANNING PROJECT RISK MANAGEMENT * Examine a Risk Management Plan * Identify Project Risks and Triggers * Perform Qualitative Risk Analysis * Perform Quantitative Risk Analysis * Develop a Risk Response Plan 8 - PLANNING PROJECT COSTS * Estimate Project Costs * Estimate the Cost Baseline * Reconcile Funding and Costs 9 - PLANNING PROJECT PROCUREMENTS * Plan Project Procurements * Prepare a Procurement Statement of Work * Prepare a Procurement Document 10 - PLANNING FOR CHANGE MANAGEMENT AND TRANSITIONS * Develop an Integrated Change Control System * Develop a Transition Plan 11 - MANAGING PROJECT EXECUTION * Direct Project Execution * Execute a Quality Assurance Plan * Assemble a Project Team * Develop a Project Team * Manage a Project Team * Distribute Project Information * Manage Stakeholder Relationships and Expectations 12 - MANAGING PROJECT PROCUREMENT * Obtain Responses from Sellers * Determine Project Sellers 13 - CONTROL PROJECT PERFORMANCE * Monitor and Control Project Work * Manage Project Changes * Report on Project Performance 14 - MONITOR AND CONTROL THE TRIPLE CONSTRAINTS * Control Project Scope * Control Project Schedule * Control Project Costs * Manage Project Quality 15 - MONITORING PROJECT RISKS AND PROCUREMENTS * Control Project Risks * Managing Vendors and Procurements 16 - PERFORMING THE PROJECT CLOSURE PROCESSES * Deliver the Final Product * Close Project Procurements * Conduct a Closeout Meeting * Close a Project ADDITIONAL COURSE DETAILS: Nexus Humans CompTIA Project Plus Certification (Exam PK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Project Plus Certification (Exam PK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan & Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk & Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. This class includes an exam voucher. Prerequisites * ITIL© 4 Foundation 1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE * Knowing key terms * Differentiating between principle concepts * Defining the relationship of Values, Outcomes, Costs and Risks 2 - SCOPING WHAT IS TO BE DIRECTED * Cascading goals and requirements * Deciphering effective policies, controls and guidelines * Placing decision-making authority at the correct level 3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM * The role of risk management * How governance impacts DPI * Ensuring that controls are sufficient but not excessive 4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT * Leverage the ITIL CI model * Identify assessment objectives and outputs * Select the appropriate assessment method * Prioritize desired outcomes * Build, justify and advocate your business case * Conduct improvement reviews and lessons learned sessions * Embed CI at all levels of the service value stream 5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT * The nature and benefits of OCM * Manage, communicate effectively, and influence stakeholders * Establish valuable interfaces across the value chain 6 - EFFECTIVE MEASURING AND REPORTING * Defining indicators and metrics to support objectives 7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS * Recognizing the differences between value streams and practices * Choosing the right methods and techniques to direct, plan and improve value streams ADDITIONAL COURSE DETAILS: Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.