124 Box Making courses

One On One Personalised Presentation & Communication Skills Coaching for Senior Executives

Person Centred Planning: the act of listening to each other creates relationship and strengthening trust and inclusion within the team. If well facilitated In creating a shared vision, groups of people build a sense of commitment together. They develop images of the future they want to create together, along with the values that will be important in getting there and the goals they want to see achieved along the way. COURSE CATEGORY Person Centred Planning Team Building and Leadership DESCRIPTION How to facilitate Person Centred Planning? How is it different from any other kind of meeting or planning? Person Centred working is great – but how exactly is it facilitated? How does it differ from ‘chairing a meeting” What skills and processes enable the group to work together effectively and avoid going off at tangents or dissolving into an unfocussed ‘discussion’ Person Centred Planning: the act of listening to each other creates relationship and strengthening trust and inclusion within the team. If well facilitated In creating a shared vision, groups of people build a sense of commitment together. They develop images of the future they want to create together, along with the values that will be important in getting there and the goals they want to see achieved along the way. Making inclusive action plans using full participation and graphic facilitation Drawing on the planning tools MAPS [https://inclusive-solutions.com/product/maps-process-step-by-step-guide/] and PATH [https://inclusive-solutions.com/product/path-process-step-by-step-guide/] (Pearpoint, Forest and OBrien 1997) and other facilitation sources we use both process and graphic facilitation to enable the group to build their picture of what they would love to see happening within their organisation/community in the future and we encourage this to be a positive naming, not just a list of the things they want to avoid. In this training we make this facilitation explicit and attempt to model, teach and enable practice of key skills and processes. Jack Pearpoint, Marsha Forest and John O’Brien developed these innovative PCP approaches in North America and they are being used successfully in many parts of the UK. The planning can focus on an individual, group or organisation and provides a powerful problem solving opportunity, which is flexible and robust enough for many occasions. Tell the story, find the dream, touch the nightmare, and explore who you are, what are the gifts and strengths of the person or group, what are the needs of those present and what is the action plan for the future? TESTIMONIALS LEARNING OBJECTIVES 1. Participants understand group and graphic facilitation processes for Person Centred Planning 2. Participants have skills and confidence to facilitate PATH [https://inclusive-solutions.com/product/path-process-step-by-step-guide/]/MAP [https://inclusive-solutions.com/product/maps-process-step-by-step-guide/] processes 3. Participants learn graphic as well as process facilitation skills. 4. Strengthens practitioners inclusive practice 5. Provides additional tools for those involved in inclusive work in schools and the wider community 6. Further develop problem solving and planning skills WHO IS IT FOR ? * Person Centred Planning Facilitators * Multi Agency Teams * Social workers * CAMHS teams * Year Managers * Primary and secondary staff teams * Early Years and School based Practitioners * Heads and Deputies * SENCOs * Advanced Skills Teachers * Primary and secondary teachers * Local Authority Support Services * Voluntary Organisations COURSE CONTENT The course answers the questions: * Need to find new ways to facilitate Planning? * How to facilitate Person Centred Planning? * How is it different to any other kind of meeting or planning? * Person Centred working is great – but how exactly is it facilitated? * What are the skills and processes that will make the group work really well and a wonderful graphic to be created? * Bored with annual reviews, transition plans and review meetings? * Want to find a way of making meetings and planning feel more real and engaging? * Need an approach, which engages a young person respectfully together with his or her family and friends? * Want the ultimate visual record of the process of a meeting, which will help everyone, keep track? * Want to problem solve and plan for the future of a small or large group, service or organisation up to the size of an LA? Inclusive Solutions offer an introductory day to facilitating person centred planning or a 3 – 10 session course which is practical as well as values based. Participants will receive direct individualised coaching and training. We will cover: * Group and Graphic Facilitation processes * Use of music and dramatic participation methodology * The person being at the centre * Family members and friends being full partners * Planning reflecting the person’s capacities, what is important to the person and specifying the support they require to make a full contribution to their community * Planning building a shared commitment to action that will uphold the person’s rights * Planning leading to continual listening, learning and action and helping the person get what they want out of life. * Essential Lifestyle Planning, * PATH [https://inclusive-solutions.com/product/path-process-step-by-step-guide/] * MAPS [https://inclusive-solutions.com/product/maps-process-step-by-step-guide/] * Personal Futures Planning

OVERVIEW This one day course is designed for anyone that deals with telephone sales in either an inbound or outbound call environment. DESCRIPTION The telephone has become a critical tool in obtaining sales in today’s competitive market, and yet it is often an area we pay little attention to, and consequently it becomes a negative aspect of our business rather than the highly positive one it can be. This course sets out to enable the attendees to sell effectively over the phone. The tools that are covered will help generate sales and whether they take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely. Topics covered: * Advantages and Disadvantages – A look at how the phone can work for and against us in a sales environment. * An Introduction to Selling on the Telephone – Understanding the key points that encourage a customer to purchase from us. * Structuring and the Sales Process – Defining a set process for structuring a sales call with a chance to demonstrate understanding. * Why People Buy – A look at the reasoning behind people’s purchasing decisions. * How People Buy – An insight into the emotional factors behind how people arrive at purchasing decisions. * Turning Inbound Calls into Sales – Gauging the level of interest of a caller in order to establish the likelihood of a sale. * Making Effective Outbound Calls – A set process of ensuring you gain the best advantage with this type of call. * Getting Past the Gatekeeper – Understanding the role of the gatekeeper and developing methods of dealing with them in order to speak to the decision maker. Using scripts and techniques that are proven and effective. * Sounds Interesting? – Studying three key communication factors when projecting the voice over the phone. Including a chance to review how the participant’s voice comes across over the phone. * Methods of Improving the Way You Sound – 10 key tips on vocal improvement. * Telephone Questioning Techniques – Giving the delegates the chance to fully understand the different questioning techniques that can be used during a sales call. * Features and Benefits – How to practically apply them in a sales scenario. * Logical and Emotional Purchasing – A further look at the reasons we buy. * Overcoming Objections – Practical use of a set process and ways to apply it in the workplace. * Closing the Sale – Clear methodology with a chance to practice the skills in a fun way. * Post-course Assignment – A method of carrying the learning into the workplace and ensure continual review. WHO SHOULD ATTEND THE COURSE? Anyone who handles inbound or outbound sales calls over the telephone. REQUIREMENTS FOR ATTENDANCE No prerequisites required.

EVERY TUESDAY FOR SIX WEEKS 5pm - 9pm 31st October - 5th December I NEED IT TO SOUND AWESOME! Get more creative with expert DAW production techniques.

IATP Asbestos Awareness and Non-Licensed Work with Asbestos (Cat. A and Cat. B). Sit your asbestos awareness (aka Category/Cat. A) and/or working with non-licensable asbestos (aka Cat. B) today!

ISO 3834:2021 (Quality requirements for fusion welding of metallic materials) Lead Auditor” course provides comprehensive training for participants to be able to understand and audit each and every ISO 3834:2021 guidelines in ensuring orgnaisation compliance and continual improvement in the welding industry

Believe in your Power course provides you with exercises and tools to help you to believe in the inner power you already hold. You know it's there but you find it hard to trust your intuition and unequivocally believe in yourself. Throughout this course you will listen to shamanic meditation journeys, perform a ritual and dance like nobody's watching!

accredited hypnotherapy training in person and online, expert tuition, free online taster course, contact us now for further details

Public speaking Training

Public Speaking Training