593 Agile courses in Liverpool delivered Online

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Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in designing and implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam. This course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms Prerequisites Successful learners will have prior knowledge and understanding of: * Cloud computing concepts, including an understanding of PaaS, SaaS, and IaaS implementations. * Both Azure administration and Azure development with proven expertise in at least one of these areas. * Version control, Agile software development, and core software development principles. It would be helpful to have experience in an organization that delivers software. * AZ-104T00 - Microsoft Azure Administrator * AZ-204T00: Developing Solutions for Microsoft Azure 1 - INTRODUCTION TO DEVOPS * What is DevOps? * Explore the DevOps journey * Identify transformation teams * Explore shared goals and define timelines 2 - CHOOSE THE RIGHT PROJECT * Explore greenfield and brownfield projects * Decide when to use greenfield and brownfield projects * Decide when to use systems of record versus systems of engagement * Identify groups to minimize initial resistance * Identify project metrics and key performance indicators (KPIs) 3 - DESCRIBE TEAM STRUCTURES * Explore agile development practices * Explore principles of agile development * Define organization structure for agile practices * Explore ideal DevOps team members * Enable in-team and cross-team collaboration * Select tools and processes for agile practices 4 - CHOOSE THE DEVOPS TOOLS * What is Azure DevOps? * What is GitHub? * Explore an authorization and access strategy * Migrate or integrate existing work management tools * Migrate or integrate existing test management tools * Design a license management strategy 5 - PLAN AGILE WITH GITHUB PROJECTS AND AZURE BOARDS * Link GitHub to Azure Boards * Configure GitHub Projects * Manage work with GitHub Project boards * Customize Project views * Collaborate using team discussions * Agile Plan and Portfolio Management with Azure Boards 6 - INTRODUCTION TO SOURCE CONTROL * Explore DevOps foundational practices * What is source control? * Explore benefits of source control * Explore best practices for source control 7 - DESCRIBE TYPES OF SOURCE CONTROL SYSTEMS * Understand centralized source control * Understand distributed source control * Explore Git and Team Foundation Version Control * Examine and choose Git * Understand objections to using Git * Describe working with Git locally 8 - WORK WITH AZURE REPOS AND GITHUB * Migrate from TFVC to Git * Use GIT-TFS * Develop online with GitHub Codespaces 9 - STRUCTURE YOUR GIT REPO * Explore monorepo versus multiple repos * Implement a change log 10 - MANAGE GIT BRANCHES AND WORKFLOWS * Explore branch workflow types * Explore feature branch workflow * Explore Git branch model for continuous delivery * Explore GitHub flow * Explore fork workflow * Version Control with Git in Azure Repos 11 - COLLABORATE WITH PULL REQUESTS IN AZURE REPOS * Collaborate with pull requests * Examine GitHub mobile for pull request approvals 12 - IDENTIFY TECHNICAL DEBT * Examine code quality * Examine complexity and quality metrics * Measure and manage technical debt * Integrate other code quality tools * Plan effective code reviews 13 - EXPLORE GIT HOOKS * Implement Git hooks 14 - PLAN FOSTER INNER SOURCE * Explore foster inner source * Implement the fork workflow * Describe inner source with forks 15 - MANAGE GIT REPOSITORIES * Work with large repositories * Purge repository data * Manage releases with GitHub Repos * Automate release notes with GitHub 16 - EXPLORE AZURE PIPELINES * Explore the concept of pipelines in DevOps * Describe Azure Pipelines * Understand Azure Pipelines key terms 17 - MANAGE AZURE PIPELINE AGENTS AND POOLS * Choose between Microsoft-hosted versus self-hosted agents * Explore job types * Explore predefined agent pool * Understand typical situations for agent pools * Communicate with Azure Pipelines * Communicate to deploy to target servers * Examine other considerations * Describe security of agent pools * Configure agent pools and understanding pipeline styles 18 - DESCRIBE PIPELINES AND CONCURRENCY * Understand parallel jobs * Estimate parallel jobs * Describe Azure Pipelines and open-source projects * Explore Azure Pipelines and Visual Designer * Describe Azure Pipelines and YAML 19 - EXPLORE CONTINUOUS INTEGRATION * Learn the four pillars of continuous integration * Explore benefits of continuous integration * Describe build properties * Enable Continuous Integration with Azure Pipelines 20 - IMPLEMENT A PIPELINE STRATEGY * Configure agent demands * Implement multi-agent builds * Explore source control types supported by Azure Pipelines 21 - INTEGRATE WITH AZURE PIPELINES * Describe the anatomy of a pipeline * Understand the pipeline structure * Detail templates * Explore YAML resources * Use multiple repositories in your pipeline 22 - INTRODUCTION TO GITHUB ACTIONS * What are Actions? * Explore Actions flow * Understand workflows * Describe standard workflow syntax elements * Explore events * Explore jobs * Explore runners * Examine release and test an action 23 - LEARN CONTINUOUS INTEGRATION WITH GITHUB ACTIONS * Describe continuous integration with actions * Examine environment variables * Share artifacts between jobs * Examine Workflow badges * Describe best practices for creating actions * Mark releases with Git tags * Create encrypted secrets * Use secrets in a workflow * Implement GitHub Actions for CI/CD 24 - DESIGN A CONTAINER BUILD STRATEGY * Examine structure of containers * Work with Docker containers * Understand Dockerfile core concepts * Examine multi-stage dockerfiles * Examine considerations for multiple stage builds * Explore Azure container-related services * Deploy Docker containers to Azure App Service web apps 25 - INTRODUCTION TO CONTINUOUS DELIVERY * Explore traditional IT development cycle * What is continuous delivery? * Move to continuous delivery * Understand releases and deployments * Understand release process versus release 26 - CREATE A RELEASE PIPELINE * Describe Azure DevOps release pipeline capabilities * Explore release pipelines * Explore artifact sources * Choose the appropriate artifact source * Examine considerations for deployment to stages * Explore build and release tasks * Explore custom build and release tasks * Explore release jobs * Configure Pipelines as Code with YAML 27 - EXPLORE RELEASE RECOMMENDATIONS * Understand the delivery cadence and three types of triggers * Explore release approvals * Explore release gates * Use release gates to protect quality * Control Deployments using Release Gates 28 - PROVISION AND TEST ENVIRONMENTS * Provision and configure target environments * Configure automated integration and functional test automation * Understand Shift-left * Set up and run availability tests * Explore Azure Load Testing * Set up and run functional tests 29 - MANAGE AND MODULARIZE TASKS AND TEMPLATES * Examine task groups * Explore variables in release pipelines * Understand variable groups 30 - AUTOMATE INSPECTION OF HEALTH * Automate inspection of health * Explore events and notifications * Explore service hooks * Configure Azure DevOps notifications * Configure GitHub notifications * Explore how to measure quality of your release process * Examine release notes and documentation * Examine considerations for choosing release management tools * Explore common release management tools 31 - INTRODUCTION TO DEPLOYMENT PATTERNS * Explore microservices architecture * Examine classical deployment patterns * Understand modern deployment patterns 32 - IMPLEMENT BLUE-GREEN DEPLOYMENT AND FEATURE TOGGLES * What is blue-green deployment? * Explore deployment slots * Describe feature toggle maintenance 33 - IMPLEMENT CANARY RELEASES AND DARK LAUNCHING * Explore canary releases * Examine Traffic Manager * Understand dark launching 34 - IMPLEMENT A/B TESTING AND PROGRESSIVE EXPOSURE DEPLOYMENT * What is A/B testing? * Explore CI-CD with deployment rings 35 - INTEGRATE WITH IDENTITY MANAGEMENT SYSTEMS * Integrate GitHub with single sign-on (SSO) * Explore service principals * Explore Managed Identity 36 - MANAGE APPLICATION CONFIGURATION DATA * Rethink application configuration data * Explore separation of concerns * Understand external configuration store patterns * Examine Key-value pairs * Examine App configuration feature management * Integrate Azure Key Vault with Azure Pipelines * Manage secrets, tokens and certificates * Examine DevOps inner and outer loop * Integrate Azure Key Vault with Azure DevOps * Enable Dynamic Configuration and Feature Flags 37 - EXPLORE INFRASTRUCTURE AS CODE AND CONFIGURATION MANAGEMENT * Explore environment deployment * Examine environment configuration * Understand imperative versus declarative configuration * Understand idempotent configuration 38 - CREATE AZURE RESOURCES USING AZURE RESOURCE MANAGER TEMPLATES * Why use Azure Resource Manager templates? * Explore template components * Manage dependencies * Modularize templates * Manage secrets in templates * Deployments using Azure Bicep templates 39 - CREATE AZURE RESOURCES BY USING AZURE CLI * What is Azure CLI? * Work with Azure CLI 40 - EXPLORE AZURE AUTOMATION WITH DEVOPS * Create automation accounts * What is a runbook? * Understand automation shared resources * Explore runbook gallery * Examine webhooks * Explore source control integration * Explore PowerShell workflows * Create a workflow * Examine checkpoint and parallel processing 41 - IMPLEMENT DESIRED STATE CONFIGURATION (DSC) * Understand configuration drift * Explore Desired State Configuration (DSC) * Explore Azure Automation State configuration (DSC) * Examine DSC configuration file * Explore hybrid management * Implement DSC and Linux Automation on Azure 42 - IMPLEMENT BICEP * What is Bicep? * Install Bicep * Understand Bicep file structure and syntax 43 - INTRODUCTION TO SECURE DEVOPS * Describe SQL injection attack * Understand DevSecOps * Explore Secure DevOps Pipeline * Explore key validation points * Explore continuous security validation * Understand threat modeling 44 - IMPLEMENT OPEN-SOURCE SOFTWARE * Explore how software is built * What is open-source software * Explore corporate concerns with open-source software components * Explore common open-source licenses * Examine license implications and ratings 45 - SOFTWARE COMPOSITION ANALYSIS * Inspect and validate code bases for compliance * Explore software composition analysis (SCA) * Integrate Mend with Azure Pipelines * Implement GitHub Dependabot alerts and security updates * Integrate software composition analysis checks into pipelines * Examine tools for assess package security and license rate * Interpret alerts from scanner tools * Implement security and compliance in an Azure Pipeline 46 - STATIC ANALYZERS * Explore SonarCloud * Explore CodeQL in GitHub * Manage technical debt with SonarCloud and Azure DevOps 47 - OWASP AND DYNAMIC ANALYZERS * Plan Implement OWASP Secure Coding Practices * Explore OWASP ZAP penetration test * Explore OWASP ZAP results and bugs 48 - SECURITY MONITORING AND GOVERNANCE * Implement pipeline security * Explore Microsoft Defender for Cloud * Examine Microsoft Defender for Cloud usage scenarios * Explore Azure Policy * Understand policies * Explore initiatives * Explore resource locks * Explore Azure Blueprints * Understand Microsoft Defender for Identity 49 - EXPLORE PACKAGE DEPENDENCIES * What is dependency management? * Describe elements of a dependency management strategy * Identify dependencies * Understand source and package componentization * Decompose your system * Scan your codebase for dependencies 50 - UNDERSTAND PACKAGE MANAGEMENT * Explore packages * Understand package feeds * Explore package feed managers * Explore common public package sources * Explore self-hosted and SaaS based package sources * Consume packages * Publish packages * Package management with Azure Artifacts 51 - MIGRATE CONSOLIDATING AND SECURE ARTIFACTS * Identify existing artifact repositories * Migrate and integrating artifact repositories * Secure access to package feeds * Examine roles * Examine permissions * Examine authentication 52 - IMPLEMENT A VERSIONING STRATEGY * Understand versioning of artifacts * Explore semantic versioning * Examine release views * Promote packages * Explore best practices for versioning 53 - INTRODUCTION TO GITHUB PACKAGES * Publish packages * Install a package * Delete and restore a package * Explore package access control and visibility 54 - IMPLEMENT TOOLS TO TRACK USAGE AND FLOW * Understand the inner loop * Explore Azure Monitor and Log Analytics * Examine Kusto Query Language (KQL) * Explore Application Insights * Implement Application Insights * Monitor application performance with Application Insights 55 - DEVELOP MONITOR AND STATUS DASHBOARDS * Explore Azure Dashboards * Examine view designer in Azure Monitor * Explore Azure Monitor workbooks * Explore Power BI * Build your own custom application 56 - SHARE KNOWLEDGE WITHIN TEAMS * Share acquired knowledge within development teams * Integrate with Azure Boards * Share team knowledge using Azure Project Wiki 57 - DESIGN PROCESSES TO AUTOMATE APPLICATION ANALYTICS * Explore rapid responses and augmented search * Integrate telemetry * Examine monitoring tools and technologies 58 - MANAGE ALERTS, BLAMELESS RETROSPECTIVES AND A JUST CULTURE * Examine when get a notification * Explore how to fix it * Explore smart detection notifications * Improve performance * Understand server response time degradation * Reduce meaningless and non-actionable alerts * Examine blameless retrospective * Develop a just culture

Duration 3 Days 18 CPD hours This course is intended for This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITIL© 4 Foundation certification and who want to prepare for ITIL© 4 Foundation exam. Overview By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITIL© Practices, and the new Service Value Chain that incorporate the core of ITIL© version 4. ITIL© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL© 4. This course will earn you 21 PDUs. This class includes an exam voucher. 1 - ITIL 4 OVERVIEW * Introduction to ITIL * Key Concepts of ITIL 2 - THE ITIL FRAMEWORK * The Four Dimensions of Service Management * The ITIL Service Value System 3 - THE ITIL GUIDING PRINCIPLES * Focus on Value * Start Where You Are * Progress Iteratively with Feedback * Collaborate and Promote Visibility * Think and Work Holistically * Keep It Simple and Practical * Optimize and Automate 4 - THE ITIL SERVICE VALUE SYSTEM (SVS) * Governance * The Service Value Chain * Continual Improvement 5 - KEY ITIL PRACTICES * Continual Improvement * Service Level Management * Change Control * Incident Management * Service Request Management * Service Desk * Problem Management 6 - OTHER ITIL PRACTICES * General Management Practices * Service Management Practices * Technical Management Practices

Duration 2 Days 12 CPD hours This course is intended for Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course. Overview Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. WHAT IS ASSERTIVENESS? * Differentiating Self-confidence from Assertiveness * Understanding the Four Styles of Communication * What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness 2. DIMENSIONS OF COMMUNICATION * Differentiating Listening from Hearing * Developing Emphatic Listening Skills * Utilizing Question Types - Open, Clarifying, and Closed * Converting Negative Thinking into Positive Thinking 3. BODY LANGUAGE SAYS IT ALL * Managing Your Appearance * Understanding Non-verbal Communication * Making the Right First Impression * Speaking with Confidence * Relaxing and Reducing Anxiety 4. DEALING WITH DIFFICULT SITUATIONS * Dealing with Difficult People * Building Rapport and Trust * Appreciating the Different Ways that People Send and Receive Information * Breaking Down Barriers and Building Consensus * Applying PEGASUS * Utilizing a Tactical Approach * Choosing the Proper Form of Communication

This training is for anyone working within Human Resources who want to enhance their skills and drive success in your organization! Agile HR leads to happier employees and company growth, but HR professionals often do not know where to start or do not get the promised results. Enrol for this training to learn: Agile fundamentals: What it is and why it matters in today's business landscape The limits of traditional HR and the need for change Key components and benefits of Agile HR Agile methodologies adapted for HR practices How to become an Agile HR leader and drive organizational transformation

Duration 2 Days 12 CPD hours This course is intended for The target audience for the CASM course is Anyone interested in learning about Agile and Scrum from a products and process perspective Process owners and process designers Developers who are interested in helping make processes more agile Managers who are looking to bridge multiple practices into a DevOps environment Employees and managers responsible for designing, re-engineering or improving process Consultants guiding their clients through process improvement and DevOps initiatives Internal and external suppliers Process stakeholders Overview The learning objectives for Certified Agile Service Manager (CASM) include an understanding of: What does it mean to 'be agile?' The Agile Manifesto, its core values, and principles Agile concepts and practices including ITSM, Kanban, Lean and DevOps Learn about SCRUM from a product and process perspective Agile thinking and values into service management Scrum roles, artifacts, and events as it applies to both products and processes The two aspects of Agile Service Management: Agile Process Improvement-ensuring processes are lean and deliver 'just enough' control Agile Process Design-applying Agile practices to process design projects This course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT?s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements. This course prepares you for the Certified Agile Service Manager (CASM) certification. WHY AGILE SERVICE MANAGEMENT? * Challenges Today * What is IT Service Management? * What is Agile? * Agile Manifesto and Principles * What Does It Take To Be Agile? AGILE SERVICE MANAGEMENT * What is Agile Service Management? * Agile Service Management Goals, Objectives and Benefits * Two Aspects: Agile Process Engineering & Agile Process Improvement LEVERAGING RELATED GUIDANCE * DevOps * ITIL * Site Reliability Engineering * Lean * Scrum AGILE SERVICE MANAGEMENT ROLES * Relationship to Scrum roles * Agile Practice Owner * Agile Service Management Team * Agile Service Manager AGILE PROCESS ENGINEERING * Agile Processes * How Processes Deliver Value * Waterfall vs Agile Process Engineering * Relationship to Scrum Events & Artifacts * Minimum Viable Process * Microprocess Architectures * Service Management Architecture AGILE SERVICE MANAGEMENT ARTIFACTS * Practice Backlog * Spring Backlog * Increment AGILE SERVICE MANAGEMENT EVENTS * Planning * The Sprint * Sprint Planning * Process Standups * Sprint Review * Sprint Retrospective AGILE PROCESS IMPROVEMENT * Why Process Improvement is Important * Process Improvement Goals * Process Improvement Reviews * Sustaining Improvements * Automation

Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Foundation course includes Management, Operations, Developers, QA and Testing professionals such as: Individuals involved in IT development IT operations or IT service management. Individuals who require an understanding of DevOps principles. IT professionals working within, or about to enter, an Agile Service Design Environment The following IT roles: Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architect, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Tester/QA, System Administrators, Systems Engineers, System Integrators, Tool Providers. Overview The learning objectives for DevOps Foundation include an understanding of: DevOps objectives and vocabulary Benefits to the business and IT Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the Three Ways DevOps relationship to Agile, Lean and ITSM Improved workflows, communication and feedback loops Automation practices including deployment pipelines and DevOps toolchains Scaling DevOps for the enterprise Critical success factors and key performance indicators Real-life examples and results The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. This course prepares you for the DevOps Foundation (DOFD) certification. EXPLORING DEVOPS * Defining DevOps * Why Does DevOps Matter? * CORE DEVOPS PRINCIPLES * The Three Ways * The First Way * The Theory of Constraints * The Second Way * The Third Way * Chaos Engineering * Learning Organizations KEY DEVOPS PRACTICES * Continuous Testing, Integration, Delivery, Deployment * Site Reliability & Resilience Engineering * DevSecOps * ChatOps * Kanban BUSINESS AND TECHNOLOGY FRAMEWORKS * Agile * ITSM * Lean * Safety Culture * Learning Organizations * Continuous Funding CULTURE, BEHAVIORS & OPERATING MODELS * Defining Culture * Cultural Debt * Behavioral Models * Organizational maturity models AUTOMATION & ARCHITECTING DEVOPS TOOLCHAINS * CI/CD * Cloud, Containers, and Microservices * AI and Machine Learning * Automation * DevOps Toolchains MEASUREMENT, METRICS, AND REPORTING * The Importance of Measurement * DevOps Metrics - Speed, Quality, Stability, Culture * Change lead/cycle time * Value Driven Metrics SHARING, SHADOWING AND EVOLVING * DevOps in the Enterprise * Roles * DevOps Leadership * Organizational Considerations * Getting Started * Challenges, Risks, and Critical Success Factors ADDITIONAL COURSE DETAILS: Nexus Humans DevOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Learn the essentials of software development. And increase your confidence when working with developers. Why take this course? * Talk with confidence about web and internet technologies * Build better relationships with developers on your team * Create smarter designs with a deeper understanding of technical constraints * Understand the concepts behind coding without needing to code -------------------------------------------------------------------------------- Who is it for? All UX professionals Format Online, self-paced Duration 6 weeks (recommended) Commitment 3 hours per week -------------------------------------------------------------------------------- What you’ll learn Over 6 weeks, you’ll learn about the key concepts and processes involved in software development. You'll understand how code works, so that you can collaborate more effectively with developers. Module 1 The software landscape Understand the relationship between hardware and software. Module 2 Layers of software Dig into each layer of the tech stack, from the front-end to the back-end. Module 3 Front-end technologies Get up to speed on the roles of HTML, CSS and Javascript. Module 4 Back-end technologies Explore the back-end, APIs and common programming languages. Module 5 How developers work Learn about common development workflows, from waterfall to agile. Module 6 Effective collaboration Get practical guidance on how to work well with development teams.

Duration 3 Days 18 CPD hours This course is intended for This course is ideal for Professionals preparing to become CRISC certified. Risk practitioners Students or recent graduates Overview At course completions, students will understand the essential concepts in the 4 ISACA CRISC domains: Governance IT Risk Assessment Risk Response and Reporting Information Technology and Security This 3 Day CRISC course is geared towards preparing students to pass the ISACA Certified in Risk and Information Systems Control examination. The course covers all four of the CRISC domains, and each section corresponds directly to the CRISC job practice. CRISC validates your experience in building a well-defined, agile risk-management program, based on best practices to identify, analyze, evaluate, assess, prioritize and respond to risks. This enhances benefits realization and delivers optimal value to stakeholders. GOVERNANCE - A. ORGANIZATIONAL GOVERNANCE * Organizational Strategy, Goals, and Objectives * Organizational Structure, Roles, and Responsibilities * Organizational Culture * Policies and Standards * Business Processes * Organizational Assets GOVERNANCE - B. RISK GOVERNANCE * Enterprise Risk Management and Risk Management Framework * Three Lines of Defense * Risk Profile * Risk Appetite and Risk Tolerance * Legal, Regulatory, and Contractual Requirements * Professional Ethics of Risk Management IT RISK ASSESSMENT - A. IT RISK IDENTIFICATION * Risk Events (e.g., contributing conditions, loss result) * Threat Modelling and Threat Landscape * Vulnerability and Control Deficiency Analysis (e.g., root cause analysis) * Risk Scenario Development IT RISK ASSESSMENT - B. IT RISK ANALYSIS AND EVALUATION * Risk Assessment Concepts, Standards, and Frameworks * Risk Register * Risk Analysis Methodologies * Business Impact Analysis * Inherent and Residual Risk RISK RESPONSE AND REPORTING - A. RISK RESPONSE * Risk Treatment / Risk Response Options * Risk and Control Ownership * Third-Party Risk Management * Issue, Finding, and Exception Management * Management of Emerging Risk RISK RESPONSE AND REPORTING - B. CONTROL DESIGN AND IMPLEMENTATION * Control Types, Standards, and Frameworks * Control Design, Selection, and Analysis * Control Implementation * Control Testing and Effectiveness Evaluation RISK RESPONSE AND REPORTING - C. RISK MONITORING AND REPORTING * Risk Treatment Plans * Data Collection, Aggregation, Analysis, and Validation * Risk and Control Monitoring Techniques * Risk and Control Reporting Techniques (heatmap, scorecards, dashboards) * Key Performance Indicators * Key Risk Indicators (KRIs) * Key Control Indicators (KCIs) INFORMATION TECHNOLOGY AND SECURITY - A. INFORMATION TECHNOLOGY PRINCIPLES * Enterprise Architecture * IT Operations Management (e.g., change management, IT assets, problems, incidents) * Project Management * Disaster Recovery Management (DRM) * Data Lifecycle Management * System Development Life Cycle (SDLC) * Emerging Technologies INFORMATION TECHNOLOGY AND SECURITY - B. INFORMATION SECURITY PRINCIPLES * Information Security Concepts, Frameworks, and Standards * Information Security Awareness Training * Business Continuity Management * Data Privacy and Data Protection Principles

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