Description

Are you looking to enhance your Customer Service & CRM skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service & CRM will assist you in producing the best possible outcome by mastering the Customer Service & CRM skills.

The Customer Service & CRM course is for those who want to be successful. In the Customer Service & CRM course, you will learn the essential knowledge needed to become well versed in Customer Service & CRM.

Our course starts with the basics of Customer Service & CRM and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service & CRM course is intuitive and easy to understand.

Why would you choose the Customer Service & CRM course from Compliance Central:

Lifetime access to Customer Service & CRM course materials

Full tutor support is available from Monday to Friday with the Customer Service & CRM course

Learn Customer Service & CRM skills at your own pace from the comfort of your home

Gain a complete understanding of Customer Service & CRM course

Accessible, informative Customer Service & CRM learning modules designed by expert instructors

Get 24/7 help or advice from our email and live chat teams with the bundle

Study Customer Service & CRM in your own time through your computer, tablet or mobile device.

A 100% learning satisfaction guarantee with your Course

Improve your chance of gaining in demand skills and better earning potential by completing the Customer Service & CRM

Curriculum Breakdown of the Customer Service & CRM Course

Module 01: Introduction to Customer Relationship Management (CRM)

Module 02: CRM Fundamentals

Module 03: CRM Strategies

Module 04: Data Analysis in CRM

Module 05: CRM Databases

Module 06: Deepening Customer Relationship

Module 07: Handling Customer Complaints

Module 08: Future of CRM

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

The Customer Service & CRM course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service & CRM. It is also great for professionals who are already working in Customer Service & CRM and want to get promoted at work.

Requirements

To enrol in this course, all you need is a basic understanding of the English Language and an internet connection.

Career path

The Customer Service & CRM course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service & CRM.

Certificates

CPD Accredited PDF Certificate

Digital certificate - Included

CPD Accredited PDF Certificate

CPD Accredited Hard Copy Certificate

Hard copy certificate - £10.79

CPD Accredited Hard Copy Certificate

Delivery Charge:

Inside the UK: Free

Outside of the UK: £9.99

Course Images

Customer Service & CRM Diploma Level 3 - CPD Certified

By Compliance Central

Booking options

Highlights

Description

About The Provider

Tags

Reviews