Map your Customer Journey - pre-recorded webinar

Description

To celebrate the launch of our small business process planner on Amazon, we hosted a live webinar to help you map out your customer journey step-by-step.You can buy a copy of the planner here, if you'd like to work through it alongside this recording of the webinar.Whether you're looking to improve your customer experience, streamline with new systems, or delegate to a new team member; understanding your customer journey is the best place to start.As part of our customer journey webinar, we'll walk through the four key parts of your customer journey: