Ymca Thames Gateway Group

A comunity house. That is all I can say. With a good ideas to gather comuntiy together,to provide support. But the premises are very outdated. Need massive investments...

I werent there to find out how to apply for the YMCA The staff didnt know what they were doing They gave me the wrong date to go in for an assessment. Had me going back and forth to eventually end up terminating their involvement with me because I missed a call from them, back when I was homeless.

Would absolutely not recommend. Only public visitors are catered for well. Residents are treated horrifically, for a place that is supposed to help and support vulnerable people. It is unfortunate to say they do the opposite. Many staff are rude and patronising and don’t take into account the struggles residents find in that building. It is so old that most things are falling apart. There’s cracks throughout every floor, the lifts hardly work and you’ll have to walk up and down 10 flights dep...

It's OK for what u pay, don't expect frills and fancies! There is none but the staff are friendly and welcoming, the trainers are great too. They can't seem to regulate the temperature in the dance studio; mostly too cold in the winters and not working the summers; perhaps they can't afford new equipment. 🤔

I use the after-school/holiday club. The staff are always bubbly and smiles. My child always looks forward to going. The holiday club offers so many activities to do, for example, go swimming, have day trips out to the park, go to a museum. Would recommend