Phoned today and spoke to a lady receptionist (think she said her name was Zaira/Farah/Sarah or something similar sounding) who had quite an accent. Was really interested in getting my partner to enrol hence had many questions - class flexibility, fees, course length, how to apply, exams to be taken etc. The lady initially was quite helpful and then started to speak really quickly that I had to say pardon a few times. Think this may have annoyed her and raised her voice at me and started talk...
