Booking options
£12
£12
On-Demand course
All levels
In 2021, e-commerce sales were projected to account for a significant portion of total retail sales, with many consumers preferring online shopping. In this course, every module unfurls a distinct facet of this artful discipline. At the core lies the strategic mastery of catalysing Sales and fostering sustainable Sales Growth. Dive into the intricacies of Sales Presentation and Selling, honing the skills essential for crafting compelling narratives that resonate with your audience.
Navigate the terrain of Sales Negotiations and Customer Interactions, mastering the delicate balance of assertiveness and empathy. Marvel at the symbiotic relationship between Marketing and Sales, understanding how to position your offerings amidst the competitive landscape. Uncover the secrets of Strategic Planning and Development, where foresight becomes your compass in the ever-evolving market.
Explore the art of Planning and Market Analysis, equipping yourself with the tools to discern opportunities in the market's ebb and flow. Dive into the intricate dance of Consumer Buying Behaviour and Customer Analysis, deciphering the cues that unlock profound connections.
As you traverse the landscapes of Branding and Pricing Strategy, sculpt a distinct identity for your offerings, while strategically anchoring them in the market's economic currents. Unearth the fundamentals of CRM and its strategic applications, fostering enduring customer relationships.
This comprehensive odyssey will empower you with the multifaceted expertise needed to navigate the dynamic world of sales with finesse.
Key Features
CPD Accredited
FREE PDF + Hardcopy certificate
Fully online, interactive course
Self-paced learning and laptop, tablet and smartphone-friendly
24/7 Learning Assistance
Discounts on bulk purchases
Course Curriculum
Module 1: Sales and Sales Growth
Module 2: Sales Presentation and Selling
Module 3: Sales Negotiations and Dealing with Customers
Module 4: Marketing and Sales
Module 5: Strategic Planning and Development
Module 6: Planning and Market Analysis
Module 7: Consumer Buying Behaviour and Customer Analysis
Module 8: Branding and Pricing Strategy
Module 9: CRM Fundamentals and Strategies
Module 10: Customer Service and Communication Skills
Learning Outcomes
Strategize sales growth initiatives with precision and agility.
Deliver compelling sales presentations, showcasing product value effectively.
Navigate negotiations with finesse, fostering positive customer relationships.
Integrate marketing strategies seamlessly into the sales process.
Develop strategic plans for sustainable business expansion.
Analyse market dynamics and consumer behaviour to inform decision-making.
Accreditation
This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
Certificate
After completing this course, you will get a FREE Digital Certificate from Training Express.
10 CPD hours / points Accredited by CPD Quality Standards
Sales professionals seeking career advancement.
Marketing professionals aiming to enhance sales collaboration.
Business owners keen on boosting sales performance.
Entry-level professionals aspiring to excel in sales.
Customer service representatives looking to broaden their skill set.
Entrepreneurs aiming to master sales and business development.
Individuals exploring a career shift towards sales.
Anyone desiring a comprehensive understanding of sales management.
Sales Manager
Marketing Executive
Business Development Specialist
Customer Relationship Manager
Retail Sales Consultant
Account Executive
Digital certificate
Digital certificate - Included
Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.
Hard copy certificate
Hard copy certificate - Included
Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
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