Description

Best Value of the Market: Get 3 Premium Courses Only at £12 with Free PDF and Hard Copy Certificates

Receptionist Training

Discover the key to mastering the art of reception with our comprehensive Receptionist: Reception Training course. This all-encompassing curriculum is specifically designed to equip you with the essential skills and knowledge to excel in any front-of-house role. Dive into modules covering vital areas like telephone skills, organisational techniques, customer service, and effective communication. Unlock your potential and become the welcoming face every business needs.

Our course blends the latest industry insights with tried-and-tested techniques to ensure your success in the competitive receptionist field. With a focus on valuable details, you'll be well-prepared to navigate a range of workplace challenges while improving your self-management, time management, and planning skills. The Receptionist: Reception Training course is your ticket to a rewarding career in an indispensable profession.

Learning Outcomes:

Master business telephone etiquette and techniques.

Efficiently manage mail services and shipping.

Develop advanced organisational and planning skills.

Enhance communication and customer service abilities.

Improve time management and self-management strategies.

Additional Gift

FREE Course 01: Time Management

FREE Course 02: Minute Taking

Key Features

Instant e-certificate

Fully online, interactive course with audio voiceover

Developed by qualified professionals

Self-paced learning and laptop, tablet, smartphone-friendly

24/7 Learning Assistance

In this comprehensive Receptionist course, you will deepen your understanding of core receptionist skills, communication skills, key problem-solving techniques, self-management skills, time management skills, key receptionist techniques for working with time zones, and much more.

By the end of this Receptionist course, you will be able to manage Receptionist with excellence and professionalism. You will get a strong understanding of the Receptionist job and will help you grow further in your career.

Curriculum

Module 01: Introduction

Module 02: Business Telephone Skills

Module 03: Mail Services and Shipping

Module 04: Time Management

Module 05: Record Keeping and Filing Systems

Module 06: Organisational Skills

Module 07: Communication Skills

Module 08: Customer Service

Module 09: Effective Planning and Scheduling

Module 10: Core Skills Required

Module 11: Self-Management (I)

Module 12: Self-Management (II)

Module 13: Time Management (I)

Module 14: Time Management (II)

Module 15: Organizing and Planning (I)

Module 16: Organizing and Planning (II)

Module 17: Communication (I)

Module 18: Communication (II)

Module 19: Additional Challenges

Certification

Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping costs £3.99).

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Aspiring receptionists eager to enter the workforce

Administrative professionals looking to refine their skills

Customer service enthusiasts seeking career growth

Office support staff wanting to broaden their knowledge

Small business owners aiming to improve front-of-house operations

Career changers exploring new opportunities

Requirements

Anyone can take this course.

Career path

Receptionist - £18-25k/year

Office Administrator - £19-28k/year

Executive Assistant - £25-45k/year

Front of House Manager - £22-35k/year

Customer Service Representative - £18-30k/year

Personal Assistant - £25-40k/year

Certificates

Certificate of completion

Digital certificate - Included

Certificate of completion

Hard copy certificate - Included

You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Course Images

Receptionist : Reception Training Course

By Training Express

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