Description

Professional Receptionist (Reception) Skills Training Course: CPD UK Certified for Excellence

Are you ready to transform your career as a Receptionist (Reception) professional?

Our highly-acclaimed Receptionist (Reception) Skills Training Course, backed by CPD UK certification, is designed to elevate your expertise and marketability. With our comprehensive curriculum and top-notch training, you will gain the essential Receptionist (Reception) skills to thrive in today's fast-paced and dynamic work environment.

What sets our Receptionist (Reception) Skills Training Course apart from the rest?

Our commitment to delivering the highest quality content, ensuring that you receive the most effective Receptionist (Reception) skills. As a Receptionist (Reception) professional, you will learn to expertly manage daily tasks and responsibilities while providing exceptional customer service.

Key Features of this Receptionist (Reception) Course :

CPD UK Certified Receptionist (Reception) Skills Training

Free PDF Certificate

Lifetime Access

Our Receptionist (Reception) Skills Training Course covers a wide range of essential topics, including:

Effective communication and interpersonal skills for Receptionist (Reception) professionals

Time management and organization techniques for the Receptionist (Reception) role

Mastery of Receptionist (Reception) software and technology

Handling difficult situations and problem-solving in the Receptionist (Reception) environment

Developing a professional image as a Receptionist (Reception) expert

Learning outcome:

Exhibit effective time management strategies

Developing formal behaviours.

Recognise the essential duties of a telephone receptionist.

Study how to deal with time zones.

Effective problem-solving techniques.

Learn important organising and planning methods and ideas.

This Professional Front Desk Receptionist Skills & Administrative Assistant Training course shares the key strategies, concepts, and techniques of a successful Receptionist.

Curriculum

Receptionist Training

Module 01: Introduction to Reception and Receptionist

Module 02: Business Telephone Skills

Module 03: Mail Services and Shipping

Module 04: Time Management

Module 05: Record Keeping and Filing Systems

Module 06: Organisational Skills

Module 07: Communication Skills

Module 08: Customer Service

Module 09: Effective Planning and Scheduling

Module 10: Core Skills Required

Module 11: Self-Management (I)

Module 12: Self-Management (II)

Module 13: Time Management (I)

Module 14: Time Management (II)

Module 15: Organizing and Planning (I)

Module 16: Organizing and Planning (II)

Module 17: Communication (I)

Module 18: Communication (II)

Module 19: Additional Challenges

Certification

Once you've successfully completed your Professional Receptionist Skills Training course, you will immediately be sent a digital certificate.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

This Administration & Reception (Receptionist) Training is ideal for the following:

Personal Assistant

Executive Personal Assistant

HR Assistant

Administrative Personal Assistant

Medical Receptionist

Office Admin & Receptionist

Career path

You will have a wide range of opportunities to get into a relevant sector job if you excel in this course intensively.

Receptionist

Telephonist

Secretary

Admin assistant

The salary range for this job could be £15,000 to £20,000. However, we do not guarantee jobs.

Certificates

Certificate of completion

Digital certificate - Included

Certificate of completion

Hard copy certificate - Included

You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Course Images

Professional Receptionist Skills Diploma - Level 3 Course

By Training Express

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