Diploma in Hotel Management at QLS Level 4 Course

Description

Ready to embark on a journey into the vibrant world of hotel management? Our Diploma in Hotel Management at QLS Level 4 is your key to unlocking the doors to a thriving career in the hospitality industry. Dive deep into the intricacies of hotel operations, from selecting the best talent to ensuring exceptional guest experiences.

Whether you dream of managing luxury resorts, boutique hotels, or leading international chains, this course equips you with the skills and knowledge to excel in the dynamic realm of hotel management.

Learning Outcomes

Key Features

Free Courses

What Will You Learn from This Course?
This course is your gateway to understanding the intricacies of the hospitality industry, from selecting the best talent to ensuring exceptional guest experiences.

Module 1: An Overview of Hotel Industry
Get introduced to the vibrant world of the hotel industry and its dynamics.

Module 2: The Process of Selection and Recruitment in Hospitality Industry
Dive deep into the recruitment process tailored for the hospitality sector.

Module 3: The Process of Development and Training in Hospitality Industry
Explore the development and training of a top-notch hospitality team.

Module 4: Management of Front Office Operations
Master the art of front office operations management in hotels.

Module 5: Management of Housekeeping, Engineering, and Security Operations
Efficiently oversee housekeeping, engineering, and security in hotel operations.

Module 6: Management of Food and Beverage Operations
Excel in the management of food and beverage operations within hotels.

Module 7: Management of Service Quality in Hospitality Industry
Ensure impeccable service quality for memorable guest experiences.

Module 8: Marketing in Travel and Tourism Business
Dive into the world of marketing tailored for travel and tourism businesses.

Module 9: Customer Satisfaction
Prioritize and achieve high levels of customer satisfaction in the hotel industry.

Module 10: E-Hospitality and Technology
Embrace e-hospitality and stay updated with the latest technology trends in hospitality.

Certificate

Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).

After successfully completing the assignment, learners will be able to order a FREE QLS-endorsed certificate.

10 CPD hours / points Accredited by CPD Quality Standards

Learners do not require any prior qualifications to enrol on this course.

CPD Accredited e-Certificate

Digital certificate - Included

CPD Accredited Hard Copy Certificate

Hard copy certificate - Included

You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

QLS Endorsed Certificate

Hard copy certificate - Included