Level 5 Negotiation Skills

Description

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Level 5 Negotiation Skills will provide you with a solid foundation to become a confident negotiator and help you develop your skills.

Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top.

This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time.

Learning Outcomes

After completing this Level 5 Negotiation Skills course, the learner will be able to:

• Gain a thorough understanding of the true value of leadership.
• Know how management and leadership are different yet equally important.
• Understand the relationship between employee motivation and performance.
• Master professional-level communication skills.
• Understand the characteristics and qualities of effective negotiation skills.
• Understand feedback gathering and effective employee interview skills.
• Know the difference between delegation and leading by example.
• Know the techniques for developing a high-performance team.
• Gain the confidence to step into a leadership role.

Why Choose Level 5 Negotiation Skills Course from Us

• Self-paced course, access available from anywhere.
• Easy to understand, high-quality study materials.
• Level 5 Negotiation Skills Course developed by industry experts.
• MCQ quiz after each module to assess your learning.
• Automated and instant assessment results.
• 24/7 support via live chat, phone call or email.
• Free PDF certificate as soon as completing the Level 5 Negotiation Skills course.

******Courses are included in this Bundle Course:

• Course 01: Level 5 Negotiation Skills
• Course 02: Creating a Business Start-Up
• Course 03: Level 2 Certificate in Business Management
• Course 04: Level 2 Diploma in Business Administration
  

******Others included in this Level 5 Negotiation Skills bundle course:

• Free 4 PDF Certificate
• Access to Content - Lifetime
  
• Exam Fee - Totally Free
• Free Retake Exam

[ Note: Free PDF certificate as soon as completing the course ]

Detailed course curriculum of this Course:

Module 1: An Overview of Negotiation

• Defining Negotiation
• Different Types of Negotiation
• What is Positional Bargaining?
• What is Principled Negotiation?

Module 2: How to Prepare For Negotiations

• How to Manage Your Fear
• Personal Preparation
• Establishing Your WATNA and BATNA
• Identify your WAP
• Identifying Your ZOPA

Module 3: The Process of Negotiation

• Preparation and Planning
• Clarification and Justification
• How to Exchange Information
• The Bargaining Stage
• Conclude and Implement

Module 4: Ways of Developing Persuasion & Influencing Skills

• Different Steps in the Persuasion Process
• Influencing Skills

Module 5: Ways of Developing Communication Skills

• Ways of Asking Questions
• Understanding and Using Probing
• What are the Listening Skills?
• Interpretation

Module 6: How to Develop Active Listening Skills

• Fundamentals of Active Listening
• Communication Process Explained

Module 7: Comprehending Body Language

• Comprehending Body Language
• Comprehending Facial Expressions

Module 8: Assertiveness and Self Confidence

• What is Self-Esteem?
• Symptoms of Low Self-Esteem and the Root Causes of It
• How to Improve Self-Esteem
• How to Build Self-Esteem

Module 9: Managing Anger

• What is Anger?
• Managing Anger and its Dimensions
• The Costs of Anger
• The Anger Process and How It Affects Our Thinking

Module 10: Managing Stress

• How to Define and Identify Stress
• Manage Stress

Module 11: Negotiation Tactics to Closing a Better Deal

• Develop Clear Outcomes
• Treat The Other Party With Respect At All Times
• Ask a Lot of Questions
• Ask For What You Want
• Ask or Offer Something of Relative Value, Including Intangibles
• Don't Be the First to Offer to 'Split the Difference'
• Close with Confidence and Clarity

Module 12: Ways of Overcoming Sales Objections

• How to Overcome Sales Objections?
• Building Credibility
• Observation Skills

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***Creating a Business Start-Up***

Course Curriculum:

• Module 01: Fundamental Steps for a Business Start-up
• Module 02: Strategic Thinking about New Business
• Module 03: The Best Business Ideas for You
• Module 04: Developing a Start-up Business Plan

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***Level 2 Certificate in Business Management***

Course Curriculum:

• Module 01: An Overview of Business Management
• Module 02: Fundamental Concepts of Human Resource Management
• Module 03: Fundamental Concepts of Customers Relationship Management
• Module 04: Fundamental Concepts of Performance Management
• Module 05: Fundamental Concepts of Risk Management

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***Level 2 Diploma in Business Administration***

Course Curriculum:

• Module 01: Communication in a Business Environment
• Module 02: Principles of Providing Administrative Services
• Module 03: Principles of Business Document Production and Information Management
• Module 04: Understand Employer Organisations
• Module 05: Manage Personal Performance and Development
• Module 06: Develop Working Relationships with Colleagues
• Module 07: Manage Diary Systems
• Module 08: Produce Business Documents
• Module 09: Health and Safety in a Business Environment
• Module 10: Handle Mail
• Module 11: Principles of Digital Marketing
• Module 12: Administer Finance
• Module 13: Understand Working in a Customer Service Environment
• Module 14: Principles of Team Leading
• Module 15: Principles of Equality and Diversity in the Workplace
• Module 16: Exploring Social Media
• Module 17: Understand the Safe Use of Online and Social Media Platforms

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Assessment Method

After completing each module of the Level 5 Negotiation Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.

Certification

After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.

Who is this course for?

Requirements

Career path

Certificates