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Level 2 Business Management
- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
38 hours
All levels
Description
Our Level 2 Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations.
This Level 2 Business Management course will teach you more about what it takes to be a manager and business analyst.
Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Level 2 Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed.
Learning Outcomes
After completing this Level 2 Business Management course, the learner will be able to:
Gain a thorough understanding of Business Management.
Understand the basic concepts of Human Resource Management.
Understand the basic concepts of Customer Relationship Management.
Understand the basic concepts of Performance Management.
Understand the basic concepts of Risk Management.
Why Choose this Level 2 Business Management Course from Us
Self-paced course, access available from anywhere.
Easy to understand, high-quality study materials.
Course developed by industry experts.
MCQ quiz after each module to assess your learning.
Automated and instant assessment results.
24/7 support via live chat, phone call or email.
Free PDF certificate as soon as completing the course.
***Level 2 Business Management Bundle Course
Course 01: Level 2 Business Management
Course 02: Level 7 Business Management Course
Course 03: Level 7 Diploma in Leadership and Management
Course 04: Level 5 Proofreading & Copy Editing
Course 05: Level 4 Time Management Course
Course 06: Level 4 Copywriting
Course 07: Workplace Stress Management
***Other Benefits of this Bundle Course
Free 7 PDF Certificate
Lifetime Access
Free Retake Exam
Tutor Support
[ Note: Free PDF certificate as soon as completing the Level 2 Business Management course]
***Level 2 Business Management***
Course Curriculum of Level 2 Business Management
Module 01: An Overview of Business Management
Understanding Business Management
Understanding the Basics of Business Management
Understanding the Features of Management
Understanding the Aspects of Management
Understanding Different Levels of Management
Understanding the Functions of Management
Understanding the General Principles of Management
Module 02: Fundamental Concepts of Human Resource Management
Understanding Human Resource Management
Identify the Key Factors influencing Human Resources
Understanding the Process of Recruiting and Interviewing
Understanding the Process of Orientation and Onboarding
How to Follow up with New Employees
Maintaining Workplace Health and Safety
Understanding Workplace Bullying, Harassment and Violence
The Process of Disciplining Employees
The Process of Dismissal
Module 03: Fundamental Concepts of Customers Relationship Management
Understanding Who are the Customers
The Ways of Establishing Your Attitude
The Ways of Identifying and Addressing Customer Needs
Understanding In-person Customer Services
The Ways of Giving Customer Services Over the Phone
The Ways of Providing Electronic Customer Services
Module 04: Fundamental Concepts of Performance Management
Understanding Performance Management and How it Works
Describe the Three-phase Process
The Ways of Goal setting
The Ways of Establishing a Performance Goal
Describe 360-degree Feedbacks vs Traditional Performance Review
What is Competency Assessment?
Understanding Kolb's Learning Cycle
The Ways of Creating a Performance Plan
Module 05: Fundamental Concepts of Risk Management
The Process of Identifying Hazards and Risks
Understanding Everyone's Responsibility
Understanding the General Office Safety and Reporting
Understanding Business Impact Analysis
Understanding Disaster Recovery Plan
Describe the Summary of Risk Assessment
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Assessment Method
After completing each module of the Level 2 Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.
Certification
After completing the MCQ/Assignment assessment for this Level 2 Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.
Who is this course for?
**Level 2 Business Management
The course is ideal for individuals interested in business management and learning more about the business world and its administration.
Requirements
**Level 2 Business Management
There are no specific requirements for this course because it does not require any advanced knowledge or skills.
Certificates
Certificate of completion
Digital certificate - Included
About The Provider
Training Tale
London
Training Tale is a learner-friendly online course provi...
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