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Marketing Management

5.0(2)

By Studyhub UK

OVERVIEW Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Marketing Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Marketing Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Marketing Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Marketing Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. WHY BUY THIS MARKETING MANAGEMENT? 1. Unlimited access to the course for forever 2. Digital Certificate, Transcript, student ID all included in the price 3. Absolutely no hidden fees 4. Directly receive CPD accredited qualifications after course completion 5. Receive one to one assistance on every weekday from professionals 6. Immediately receive the PDF certificate after passing 7. Receive the original copies of your certificate and transcript on the next working day 8. Easily learn the skills and knowledge from the comfort of your home CERTIFICATION After studying the course materials of the Marketing Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. WHO IS THIS COURSE FOR? This Marketing Management course is ideal for * Students * Recent graduates * Job Seekers * Anyone interested in this topic * People already working in the relevant fields and want to polish their knowledge and skill. PREREQUISITES This Marketing Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Marketing Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. CAREER PATH As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Marketing Management is a great way for you to gain multiple skills from the comfort of your home. COURSE CURRICULUM Module 01: Basics of Marketing Basics of Marketing 00:46:00 Module 02: The Marketing Process The Marketing Process 00:49:00 Module 03: Strategic Marketing Strategic Marketing 01:11:00 Module 04: Marketing Environment Marketing Environment 00:29:00 Module 05: Market Segmentations Market Segmentations 00:52:00 Module 06: Consumer Buying Behaviour Consumer Buying Behaviour 01:12:00 Module 07: Business Markets and Buying Behaviour Business Markets and Buying Behaviour 00:52:00 Module 08: Marketing Research Marketing Research 00:48:00 Module 09: Product Strategy Product Strategy 00:55:00 Module 10: Branding Strategy Branding Strategy 00:39:00 Module 11: Product Life Cycle Product Life Cycle 00:33:00 Module 12: Pricing Strategy Pricing Strategy 01:15:00 Module 13: Marketing Channels Marketing Channels 01:12:00 Module 14: Integrated Marketing Communications Integrated Marketing Communications 01:00:00 Module 15: Advertising and Sales Promotion Advertising and Sales Promotion 01:00:00 Module 16: Personal Selling and Public Relations Personal Selling and Public Relations 01:14:00 Module 17: Direct and Digital Marketing Direct and Digital Marketing 00:54:00

Marketing Management
Delivered Online On Demand
£10.99

Level 4 Diploma in Sales and Marketing Management - CPD Certified

5.0(2)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Level 4 Diploma in Sales and Marketing Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that the UK marketing and sales industry is expected to grow by 12.5% by 2026? That's a massive opportunity for those who can master the art of attracting, engaging, and converting customers. Ready to unlock your potential and boost your career? But that's not all. When you enrol in Level 4 Diploma in Sales and Marketing Management Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Included In this Level 4 Diploma in Sales and Marketing Management Career Bundle: * Course 01: Level 4 Diploma in Sales and Marketing Management * Course 02: Customer Relationship Management * Course 03: Sales & Marketing * Course 04: Marketing Secrets for High Sales * Course 05: NLP For Sales, Persuasion & Influence * Course 06: Leads and Sales Generating * Course 07: Internal Audit Analyst Training * Course 08: Sales Management Training * Course 09: Creating Highly Profitable Sales Funnel Blueprint Foundations * Course 10: Creative Marketing Plan * Course 11: Business Training: Digital Marketing * Course 12: Learn to Drive Traffic into Sales through Digital Marketing * Course 13: Digital Marketing - Growth Hacking Techniques * Course 14: Ultimate Social Media Marketing course * Course 15: Affiliate Marketing Masterclass * Course 16: Content Creation and Content Marketing Certificate * Course 17: Social Media Marketing Strategy * Course 18: Facebook Marketing Strategy for Business * Course 19: Learn to Optimize Results With Facebook Analytics * Course 20: Instagram Marketing * Course 21: Social Media Influencer * Course 22: Email Marketing Strategies * Course 23: Strategic Marketing & Planning * Course 24: Business Analysis * Course 25: Negotiation Skills Certificate This Level 4 Diploma in Sales and Marketing Management bundle equips you with the knowledge and skills to excel in sales and marketing. Master CRM, craft high-converting sales funnels, develop persuasive communication, generate leads like a pro, and leverage the power of digital marketing to drive traffic and sales. Take control of your career and propel your business forward. Enrol in Level 4 Diploma in Sales and Marketing Management today and take the first step towards achieving your goals and dreams. Why Choose Us? * Get a Free CPD Accredited Certificate upon completion of Sales and Marketing Management * Get a free student ID card with Sales and Marketing Management Training * The Sales and Marketing Management is affordable and simple to understand * This course is entirely online, interactive lesson with voiceover audio * Lifetime access to the Sales and Marketing Management course materials * The Sales and Marketing Management comes with 24/7 tutor support Start your learning journey straightaway! Level 4 Diploma in Sales and Marketing Management premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of this course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the course. After passing the exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This bundle is ideal for: * Students seeking mastery in this field * Professionals seeking to enhance their skills * Anyone who is passionate about this topic REQUIREMENTS This bundle doesn't require prior experience and is suitable for diverse learners. CAREER PATH This bundle will allow you to kickstart or take your career in the related sector to the next stage. CERTIFICATES CPD ACCREDITED DIGITAL CERTIFICATE Digital certificate - Included CPD ACCREDITED HARD COPY CERTIFICATE Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Level 4 Diploma in Sales and Marketing Management - CPD Certified
Delivered Online On Demand
£149

Sales and Marketing Management Diploma

4.7(160)

By Janets

The Sales and Marketing Management Diploma Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate.         This Sales and Marketing Management Diploma Course consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. WHY CHOOSE THIS COURSE? * Earn a digital Certificate upon successful completion. * Accessible, informative modules taught by expert instructors * Study in your own time, at your own pace, through your computer tablet or mobile device * Benefit from instant feedback through mock exams and multiple-choice assessments * Get 24/7 help or advice from our email and live chat teams * Full tutor support on weekdays COURSE DESIGN The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of * Video lessons * Online study materials * Mock exams * Multiple-choice assessment CERTIFICATE OF ACHIEVEMENT Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. ENDORSEMENT This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. METHOD OF ASSESSMENT To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. COURSE CONTENT Module 01: Understanding the Talk Understanding the Talk 00:11:00 Module 02: Getting Prepared to Make the Call Getting Prepared to Make the Call 00:08:00 Module 03: Creative Openings Creative Openings 00:08:00 Module 04: Making Your Pitch Making Your Pitch 00:11:00 Module 05: Handling Objections Handling Objections 00:10:00 Module 06: Sealing the Deal Sealing the Deal 00:11:00 Module 07: Following Up Following Up 00:14:00 Module 08: Setting Goals Setting Goals 00:10:00 Module 09: Managing Your Data Managing Your Data 00:10:00 Module 10: Using a Prospect Board Using a Prospect Board 00:11:00 Module 11: What is Marketing? What is Marketing 00:10:00 Module 12: Common Marketing Types (I) Common Marketing Types (I) 00:07:00 Module 13: Common Marketing Types (II) Common Marketing Types (II) 00:08:00 Module 14: The Marketing Mix The Marketing Mix 00:07:00 Module 15: Communicating the Right Way Communicating the Right Way 00:07:00 Module 16: Customer Communications Customer Communications 00:07:00 Module 17: Marketing Goals Marketing Goals 00:07:00 Module 18: The Marketing Funnel The Marketing Funnel 00:07:00 Module 19: Marketing Mistakes (I) Marketing Mistakes (I) 00:08:00 Module 20: Marketing Mistakes (II) Marketing Mistakes (II) 00:08:00 Mock Exam Mock Exam - Sales and Marketing Management Diploma 00:20:00 Final Exam Final Exam - Sales and Marketing Management Diploma 00:20:00 Assignment Assignment - Sales And Marketing Management Diploma 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 FREQUENTLY ASKED QUESTIONS Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Sales and Marketing Management Diploma
Delivered Online On Demand
£25

Level 4 Diploma in Sales and Marketing Management

5.0(2)

By Studyhub UK

Explore the dynamic realm of sales and marketing through a comprehensive course that delves into essential concepts and strategies. Gain a solid understanding of marketing principles, types, and the crucial components of the marketing mix. Learn effective ways to communicate and engage with customers, while also discovering the significance of marketing goals and the marketing funnel. Avoid common marketing mistakes and enhance your knowledge in this vital field. Learning Outcomes * Grasp the fundamentals of marketing and its role in business success. * Understand various types of marketing strategies and their applications. * Learn about the components and strategies of the marketing mix. * Develop effective communication methods for conveying marketing messages. * Explore customer communication techniques and relationship-building strategies. * Define and set meaningful marketing goals to guide your efforts. * Understand the concept and stages of the marketing funnel. * Identify and avoid common marketing mistakes to optimize your strategies. WHY BUY THIS LEVEL 4 DIPLOMA IN SALES AND MARKETING MANAGEMENT? 1. Unlimited access to the course for a lifetime. 2. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. 3. Structured lesson planning in line with industry standards. 4. Immerse yourself in innovative and captivating course materials and activities. 5. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. 6. Flexibility to complete the Course at your own pace, on your own schedule. 7. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. 8. Unlock career resources for CV improvement, interview readiness, and job success. WHO IS THIS COURSE FOR? * Aspiring marketing professionals seeking a solid foundation. * Sales professionals aiming to understand marketing's role. * Business owners and entrepreneurs looking to enhance their marketing knowledge. * Individuals interested in expanding their skill set in sales and marketing. CAREER PATH * Marketing Assistant - Average Earnings: £18,000 - £25,000 per year. * Sales Representative - Average Earnings: £20,000 - £30,000 per year. * Digital Marketing Specialist - Average Earnings: £25,000 - £40,000 per year. * Marketing Manager - Average Earnings: £30,000 - £50,000 per year. * Chief Marketing Officer (CMO) - Average Earnings: £60,000 - £100,000+ per year PREREQUISITES This Level 4 Diploma in Sales and Marketing Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. CERTIFICATION After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. COURSE CURRICULUM Level 4 Diploma in Sales and Marketing Management Module One - Getting Started 00:30:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 01:00:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Sales and Marketing - Activities 00:00:00 Mock Exam Mock Exam - Level 4 Diploma in Sales and Marketing Management 00:20:00 Final Exam Final Exam - Level 4 Diploma in Sales and Marketing Management 00:20:00

Level 4 Diploma in Sales and Marketing Management
Delivered Online On Demand
£10.99

Customer Journey Mapping, Modelling and Information Architecture

By Bunnyfoot

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

Customer Journey Mapping, Modelling and Information Architecture
Delivered OnlineFull day, Jun 4th, 08:30 + 1 more
£595

Master's Diploma in Digital Marketing Management

0.0(3)

By B&20 British School

Online Marketing course for individuals, companies, professionals that want to succeed on the job and improve marketing skills.

Master's Diploma in Digital Marketing Management
Delivered Online
Dates arranged on request
£1650

Professional Certificate Course in Integrated Business Operations Material and HR Marketing Management in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

Embrace the future of integrated business. Unravel the intricacies of material management, discover the power of industrial ecology, navigate sustainable supply chains, and integrate HR and marketing strategies for maximum efficiency and positive impact. After the successful completion of the course, you will be able to learn about the following, ⦁ Understand the concept of material management planning, distribution and integration. ⦁ Know that industrial ecology takes industrial systems as interwoven parts of greater ecological and social systems and seeks to improve sustainability, reduce environmental effect, and maximize resource utilization in industrial operations. ⦁ Understand the concept of supply chain management and how businesses may build long-term resilience, cut expenses, and improve their brand image by incorporating sustainable practices into their supply chains. ⦁ Know the importance of sustainable outsourcing and sustainable disposal and recycling of materials. Explore the synergy between Business Operations, Material Management, HR, and Marketing in this course. Key topics include material management planning, distribution, and integration, along with insights into industrial ecology for enhanced sustainability. Delve into the principles of supply chain management and discover how integrating sustainable practices can cut expenses, improve brand image, and foster long-term resilience. Gain an understanding of the significance of sustainable outsourcing and the responsible disposal and recycling of materials. This course equips you with the knowledge and skills to craft holistic, sustainable operations. Navigate material flows, embrace industrial ecology, build resilient supply chains, and integrate effective HR and marketing strategies to create a thriving business ecosystem. * COURSE STRUCTURE AND ASSESSMENT GUIDELINES Watch this video to gain further insight. * NAVIGATING THE MSBM STUDY PORTAL Watch this video to gain further insight. * INTERACTING WITH LECTURES/LEARNING COMPONENTS Watch this video to gain further insight. * SUSTAINABLE BUSINESS OPERATIONS, MATERIAL, HR AND MARKETING MANAGEMENT Self-paced pre-recorded learning content on this topic. * INTEGRATED BUSINESS OPERATIONS MATERIAL AND HR MARKETING MANAGEMENT Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. * Integrated Business Operations Manager * Material Planning and Distribution Specialist * HR Sustainability Coordinator * Marketing Operations Analyst * Industrial Ecology Consultant * Sustainable Supply Chain Manager * Resilience and Efficiency Strategist * Recycling Program Coordinator AVERAGE COMPLETION TIME 2 Weeks ACCREDITATION 3 CPD Hours LEVEL Advanced START TIME Anytime 100% ONLINE Study online with ease. UNLIMITED ACCESS 24/7 unlimited access with pre-recorded lectures. LOW FEES Our fees are low and easy to pay online.

Professional Certificate Course in Integrated Business Operations Material and HR Marketing Management in London 2024
Delivered Online On Demand
£30

Content Marketing Management System Course

4.7(160)

By Janets

Content Management and Content Marketing are two crucial aspects of business strategies. This course has been designed to introduce you to the marketing tools and tactics giving you an overview of contents strategy and marketing. Learn to deal with these two smartly. Start learning Content Marketing Management System Course that will give you enough knowledge and skills to build your dream career. ABOUT THIS COURSE This Content Marketing Management System Course helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. WHY CHOOSE THIS COURSE * Earn a digital Certificate upon successful completion. * Accessible, informative modules taught by expert instructors * Study in your own time, at your own pace, through your computer tablet or mobile device * Get 24/7 help or advice from our email and live chat teams * Get full tutor support on weekdays (Monday to Friday) COURSE DESIGN The Content Marketing Management System Course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of * Video lessons * Online study materials WHO IS THIS COURSE FOR:€‹ This Content Marketing Management System Course is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. REQUIREMENTS * This course is for anyone who would like to learn Content Marketing Management System Course related skills to aid his/her career path. * No formal entry prerequisites are required CERTIFICATION Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. COURSE CONTENT * Module 1: Fundamentals of Content Management * Module 2: Introduction to Content Strategy  * Module 3: An Overview of Content Marketing Strategy  * Module 4: Introduction to Content Marketing Tools and Tactic COURSE CONTENT Content Management and Content Marketing Module 1: Fundamentals of Content Management 00:18:00 Module 2: Introduction to Content Strategy 00:18:00 Module 3: An Overview of Content Marketing Strategy 00:16:00 Module 4: Introduction to Content Marketing Tools and Tactic 00:17:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 FREQUENTLY ASKED QUESTIONS Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Content Marketing Management System Course
Delivered Online On Demand
£5.99

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. HOW CUSTOMER JOURNEYS ARE DESIGNED * Understand the concept of the customer journey * Understand the ways of designing and improving customer journeys * HOW TO TARGET MARKETS AND STAKEHOLDERS * Understand the characteristics of markets * Understand marketing activities and techniques * Know how to describe customer needs and internal and external factors that affect these * Know how to identify service providers and explain their value propositions * HOW TO FOSTER STAKEHOLDER RELATIONSHIPS * Understand the concepts mutual readiness and maturity * Understand the different supplier and partner relationship types, and how these are managed * Know how to develop customer relationships * Know how to analyze customer needs * Know how to use communication and collaboration activities and techniques * Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships * Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management * HOW TO SHAPE DEMAND AND DEFINE SERVICE OFFERINGS * Understand methods for designing digital service experiences based on value driven, data driven and user centered service design * Understand approaches for selling and obtaining service offerings * Know how to capture, influence and manage demand and opportunities * Know how to collect, specify and prioritize requirements from a diverse range of stakeholders * Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design * HOW TO ALIGN EXPECTATIONS AND AGREE DETAILS OF SERVICES * Know how to plan for value co-creation * Know how to negotiate and agree service utility, warranty and experience * Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management HOW TO ONBOARD AND OFFBOARD CUSTOMERS AND USERS * Understand key transition, onboarding and offboarding activities * Understand the ways of relating with users and fostering user relationships * Understand how users are authorized and entitled to services * Understand different approaches to mutual elevation of customer, user and service provider capabilities * Know how to prepare onboarding and offboarding plans * Know how to develop user engagement and delivery channels * Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services * Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement HOW TO ACT TOGETHER TO ENSURE CONTINUAL VALUE CO-CREATION * Understand how users can request services * Understand methods for triaging of user requests * Understand the concept of user communities * Understand methods for encouraging and managing customer and user feedback * Know how to foster a service mindset (attitude, behavior and culture) * Know how to use different approaches to provision of user services * Know how to seize and deal with customer and user ?moments of truth? * Know how the ?Service request management? practice can be applied to enable and contribute to service usage HOW TO REALIZE AND VALIDATE SERVICE VALUE * Understand methods for measuring service usage and customer and user experience and satisfaction * Understand charging mechanisms * Know how to assess service value realization * Know how to prepare to evaluate and improve the customer journey * Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization * ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. ADDITIONAL COURSE DETAILS: Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam
Delivered Online4 days, Jun 17th, 13:00 + 2 more
£2385

Certified Marketing Management Diploma-Especially designed for Pharmaceutical field

By Landmark Management Partner

If you are a recently promoted Product Manager, a Senior Medical Representatives, a Key Account Manager, District Manager, or a Product Specialist in the pharmaceutical field, and want to be qualified for managerial positions in marketing, this Diploma will support your career development journey and foster your marketing management skills.   The program includes 6-modules and a graduation project: 1) Introduction to Marketing Management, 2) Market Research, 3) Consumer Behavior, 4) Business Development, 5) Integrated Marketing Communication, and 6) Developing a Marketing Plan for Your Product, along with a real-life case study on developing a marketing plan for a new product launch.  The course will be delivered by four experts each with 30+ years experience in the Pharmaceutical Field; Dr. Edward Ghabour, Dr. Walaa Mourad, Dr. Sherif Mounir, and Dr. Yehia El Sadek Contact us now in case you need any other details 

Certified Marketing Management Diploma-Especially designed for Pharmaceutical field
Delivered Online & In-Person
Dates arranged on request
FREE

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