Dealing With Difficult People In Life & Work - Course

Description

Dealing with a difficult or toxic personality can be emotionally and physically damaging, especially if the person is your boss or sits in the cubicle next to you. Many people find it difficult to confront those who compromise their comfort and job security, but standing up for yourself is important. This Dealing With Difficult People Training course provides learners with a thorough understanding of how to identify difficult personality types and effectively deal with them and provide the skills required for Dealing With Difficult People Training.

By the end of the Dealing With Difficult People Training course, you will be able to deal with aggressive, manipulative, undermining, prejudiced, or otherwise difficult people.

Learning Outcomes

After completing this Dealing With Difficult People Training course, the learner will be able to:

• Identify difficult people and their difficult behaviour.
• Know how to communicate with difficult people.
• Know how to deal with bosses who drive you barmy.
• Recognise seven classically difficult types.
• Know how to deal with impossible people.
• Identify the temper tantrum type.

Why Choose Dealing With Difficult People Training Course from Us

• Self-paced course, access available from anywhere.
• Easy to understand, high-quality study materials.
• Dealing With Difficult People Training Course developed by industry experts.
• MCQ quiz after each module to assess your learning.
• Automated and instant assessment results.
• 24/7 support via live chat, phone call or email.
• Free PDF certificate as soon as completing the Dealing With Difficult People Training course.

***Dealing With Dealing With Difficult People Training Bundle Course

• Course 01: Dealing With Difficult People Training
• Course 02: Level 7 Diploma in Operations Management
  
• Course 03: Level 5 Health and Safety at Work
  
• Course 04: Level 5 Diploma in Risk Management Course
• Course 05: Level 5 Report Writing Course
• Course 06: Communication Skills Course
  
• Course 07: Workplace Stress Management
  
• Course 08: Anger Management
  

***Other Benefits of Dealing With Difficult People Training Training Bundle Course

• Free 8 PDF Certificate
• Lifetime Access
• Free Retake Exam
• Tutor Support

[ Note: Free PDF certificate as soon as completing the Dealing With Difficult People Training course ]

Course Curriculum Of Dealing With Difficult People

• Module 01: Difficult People and Their Difficult Behaviour
• Module 02: Communicating With Difficult People
• Module 03: Standing Up to Difficult People
• Module 04: A Quick Guide to the Seven Classically Difficult Types
• Module 05: Dealing with Bosses Who Drive You Barmy
• Module 06: Colleagues to Throttle
• Module 07: Dealing With Impossible People
• Module 08: The Temper Tantrum Type

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Assessment Method

After completing each module of the Dealing With Difficult People Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.

Certification

After completing the MCQ/Assignment assessment for this Dealing With Difficult People Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.

Who is this course for?

Requirements

Career path

Certificates