The Scale Factory

Our company values are important to us. They define how we act towards each other, and with our customers. We put people first. The Scale Factory is a people business more than it is a technology business. We prioritise the health and wellbeing of our own team, and will pull the plug on any customer engagement which puts those at risk. We will not engage with suppliers who don’t feel the same way about their own staff. We include everyone. We recognise that our personal time, our relationships, and our lifestyles are fundamentally more important than our work. We strive to provide a flexible work environment that can adapt to our varied home lives, not the other way around. We celebrate the things that make us different from one another. We recognise that our industry is discriminatory and we wish to avoid contributing to this problem within our own organisation. We act with empathy and compassion. We always assume positive intent. We understand when we see suboptimal work that the people responsible were doing the best job they could, within the constraints and context they had at the time. We understand that our colleagues and our clients are only human, with their own complex lives, and we interact with kindness at all times.