Tameside Metropolitan Borough Council

Our telephony Customer Service team operates remotely and staff are available from 8.30am each weekday (excluding bank holidays) to answer your calls on 0161 342 8355. Emails can be sent to the Customer Services team 24/7 by emailing customer.services@tameside.gov.uk A web chat service is also available via our website from 8.30am each week day (excluding bank holidays) at www.tameside.gov.uk All our libraries have staffed hours during the week to assist customers with face to face council enquiries, please check your local libraries staffed hours on our website at Library Contacts, Hours and Services (tameside.gov.uk) here you will be able to pay all your council bills by credit/debit card or by cheque and have your documents verified for Housing Benefit purposes. Library staff can also provide information on Council Services. No appointment is required for services at the library. If you have difficulties accessing any of the services above, or require in depth specialist advice on Housing Benefit and Council Tax issues including help to make a claim, our Customer Service team is available. To access the service an appointment is required and these will take place either by telephone or face to face.