Description

Unlock a world of opportunities with our course, 'Managing Quality and Service Delivery'. Dive into the intricacies of understanding stakeholders and the essence of delivering top-notch services. Our curriculum guides learners through the fundamental theories of quality, highlighting the significance of continuous enhancement. By the course's end, you'll be adept at team building and comprehending the myriad responsibilities that ensure optimal quality and service.

Learning Outcomes

Comprehend the importance of stakeholder understanding and its impact on quality.

Identify the key components of service delivery and their correlation with quality.

Grasp the principles of continuous improvement and its essential role in service quality.

Recognise various quality theories and their application in real-world scenarios.

Develop strategies for effective team building and understanding team responsibilities.

Why buy this Managing Quality and Service Delivery course?

Unlimited access to the course for forever

Digital Certificate, Transcript, student ID all included in the price

Absolutely no hidden fees

Directly receive CPD accredited qualifications after course completion

Receive one to one assistance on every weekday from professionals

Immediately receive the PDF certificate after passing

Receive the original copies of your certificate and transcript on the next working day

Easily learn the skills and knowledge from the comfort of your home

Certification

After studying the course materials of the Managing Quality and Service Delivery there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.

Who is this Managing Quality and Service Delivery course for?

Managers aiming to enhance their quality management skills.

Individuals looking to delve into the realm of service delivery.

Teams keen on adopting continuous improvement techniques.

Those curious about theories shaping the world of quality.

Aspiring leaders striving to grasp stakeholder dynamics.

Prerequisites

This Managing Quality and Service Delivery does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Managing Quality and Service Delivery was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Career path

Quality Manager: £40,000 - £60,000

Service Delivery Manager: £45,000 - £70,000

Continuous Improvement Specialist: £35,000 - £55,000

Stakeholder Relations Officer: £30,000 - £50,000

Team Building Consultant: £50,000 - £75,000

Quality Assurance Analyst: £25,000 - £45,000

Course Curriculum

Module 01: Understanding stakeholder
	Understanding stakeholder	00:14:00
Module 02: Service delivery & Quality
	Service delivery & Quality	00:14:00
Module 03: Concept of continuous improvement
	Concept of continuous improvement	00:15:00
Module 04: Need for Continuous Improvement
	Need for Continuous Improvement	00:15:00
Module 05: Managing Quality
	Managing Quality	00:15:00
Module 06: Theories of Quality
	Theories of Quality	00:15:00
Module 07: Team Building & Responsibilities
	Team Building & Responsibilities	00:15:00

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Managing Quality and Service Delivery

By Studyhub UK

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