ISO 9001: Quality Management Systems Foundation Masterclass Unlock the full potential of ISO 9001 with our Quality Management Systems Foundation Masterclass. Master ISO protocols to elevate your organizational effectiveness. Become an ISO 9001 pro and shape the future of quality management. Learning Outcomes: * Interpret the ISO 9001:2015 standard. * Assess top management roles in QMS using ISO. * Identify quality objectives compliant with ISO. * Develop operational planning strategies through ISO. * Execute mystery shopper responsibilities within ISO guidelines. More Benefits: * LIFETIME access * Device Compatibility * Free Workplace Management Toolkit Key Modules from ISO 9001: Quality Management Systems Foundation Masterclass: * ISO 9001:2015 Understand and implement the ISO 9001:2015 standard to its fullest capacity. * Top Management in QMS Evaluate the role of top management in QMS, aligned with ISO requirements. * Identify the Quality Objectives Specify quality objectives that are both measurable and aligned with ISO standards. * Operational Planning Formulate and execute operational plans in accordance with ISO guidelines. * Mystery Shopper Responsibilities Comprehend and perform mystery shopper tasks within the scope of ISO protocols. * Assignments in Mystery Shopping Complete mystery shopping assignments, ensuring adherence to ISO standards.
Our online course equips you with the necessary skills to deliver quality leadership within care settings. The course content aligns with the National Occupational Standards (NOS) for Leadership and Management in Care Services, ensuring that you meet the required standards. You will gain the confidence to handle challenging situations and adapt to changing environments. The Level 5 Leadership and Management for Adult Care course provides essential training and guidance for the Level 5 Diploma in Leadership and Management for Adult Care (RQF). This qualification is the most up-to-date and recognised qualification for Registered Managers approved by CQC and Skills For Care.
Master ISO 9001:2015 Quality Management standards. From leadership to performance evaluation, this course provides a comprehensive guide to implementing effective quality management systems in your organization.
Certified Management Course -------------------------------------------------------------------------------- DO YOU WANT TO BE A GOOD MANAGER? If you’re looking for a complete professional training for managers, then look no further! We have a comprehensive certified managerial course for you taught by top industry professionals. All from the comfort of your own home. Join our training to gain managerial skills on how to become an effective leader, conduct business meetings professionally and improve your communication techniques. The course covers many key topics from a manager’s perspective, teaches you techniques for increasing efficiency, time management and introduces you to methods such as Agile, Kaizen and Waterfall. You will learn how to motivate employees, negotiate, deal with crisis situations and learn the legal basis of the labor code. Get started immediately upon purchasing the course. You are just a few clicks away from unlimited access to a library full of materials on our interactive platform. All of this will be taught by our industry-leading experts! -------------------------------------------------------------------------------- JOIN THE BUSINESS MANAGEMENT COURSE AND GET THE BENEFITS: LEARNING FROM A PROFESSIONAL INSTRUCTOR 24/7 ACCESS FROM ANY DEVICE PRACTICAL EXERCISES TESTS, QUIZZES AND RECAPS CERTIFICATE OF COMPLETION EXTRA MATERIALS AND DOWNLOADABLE BONUSES 100% SATISFACTION GUARANTEE -------------------------------------------------------------------------------- Your Singing Instructor: GEORGE DARBY An industry-leading expert Our Business Management expert is a person with extensive experience and skills in managing various types of businesses. As a manager, he saw firsthand the importance of an effective team cooperation and got involved in the field. As a consultant, he specialized in smoothing the information exchange, bringing down barriers and creating a positive atmosphere throughout the organization. He developed skills and techniques which solved many of her clients’ problems. His management skills encompass a wide range of areas, including business strategy, operations, finance, marketing, human resources, and organizational development. Our expert also possesses strong leadership abilities and has the capacity to inspire others to strive for excellence. -------------------------------------------------------------------------------- OVERVIEW OF THE COURSE: DETAILED VIDEO PRESENTATIONS KPIs – Key Performance Indicators How to prioritize action, set key metrics and how to measure results and achieve success. Team Building and Performance Improvement Employee recruitment and team building. Building a sense of unity among employees and setting a mission. Basic Communication Techniques Soft skills in employee management. Emotional intelligence, conducting negotiations, organizational culture in a company, conflict resolution and counteraction bullying. Employee Motivation Manager and coach in one. Building a sense of mission in employees, effective and healthy motivation, achieving set goals through teamwork. Project Management Methods – Agile, Scurm, Waterfall Find out what each project management technique looks like. Three different methods: -Agile, -Scrum, -Waterfall. Choose which one is the most suitable for your needs. TRAINING VIDEOS Conducting Business Meetings How to conduct meetings with employees, co-workers and clients. The basics of self-presentation and public speaking. Debriefing Conversations and Mastering Feedback Giving feedback to an employee. Effective debriefing and how to give constructive criticism. Self-Presentation in Practice – Creating Your Own Image Building authority but also a friendly image as a leader. How to make an impact and consistently achieve high performance. Team Management Team management in practice. Setting goals, delegating tasks, taking responsibility and building a sense of unity among employees Project Management Step-by-step project management techniques in practice. TESTS Tests and Repetitions of Acquired Knowledge After each module, a test awaits you to help you consolidate your knowledge. Final Exam At the end course, take a final test as a comprehensive summary of the knowledge and skills you have acquired. TASKS Tasks and Practical Exercises Practical tasks will put the acquired knowledge into practice. Create a team management strategy, analyze reports, or conduct a short case study. COURSE MATERIALS Additional Materials for Use in Daily Work Supplementary materials to use daily and useful applications for a manager. Business dress code, complete with practical advice and ready-made styles. The art of creating attractive presentations, patterns, and templates. A practical guide to communication and self-presentation in public speaking. -------------------------------------------------------------------------------- EXPERIENCE BEGINNER-INTERMEDIATE LANGUAGE ENGLISH, GERMAN, FRENCH, POLISH, PORTUGUESE -------------------------------------------------------------------------------- A LETTER FROM YOUR EXPERT INSTRUCTOR: > > Long gone are the days when the boss is seen as the enemy and the hierarchy > > of the company. A satisfied employee is an effective employee, which is why > > we need more good managers. > > > > Management training is ideal for professionals who work with people and > > manage a team or for those who would like to be promoted to manager in the > > future. > > > > During the course, you will gain extensive managerial competencies on topics > > such as team leadership techniques, project management and team building. > > > > How do you combine being a good manager, giving your employees support and > > share experiences, but always with authority and respect? Let us show you! > > > > In any company, effectively managing a team and building a sense of unity in > > a way that still allows you to give constructive criticism is key. Do you > > know how to deal with crisis situations? Promote your employees or give them > > their notice when necessary? > > > > And the most important question of all, how do you create the right > > environment for employees to grow and lead your team to perform above > > average and enjoy success? > > > > Find the answers to these questions and many more on this course! > > George Darby > > Business Management Expert