Description

The 'Level 1 - IT Support Help Desk Technician' course offers a comprehensive diploma in IT skills and technology, covering various essential aspects of information technology. Participants will gain insights into transforming technologies, the significance of IT, communication and networking, future IT skills, word processing, presentation software, spreadsheet creation and editing, database management, and information technology project management.

Learning Outcomes:

Understand the significance of information technology and its role in transforming various industries.

Acquire essential communication and networking skills required in the field of IT support.

Identify future IT skills and technologies to stay relevant in the ever-evolving IT landscape.

Gain proficiency in word processing software and use it effectively for various tasks.

Develop presentation skills and utilize presentation software to create impactful presentations.

Master spreadsheet creation, navigation, and editing to handle data efficiently.

Learn the basics of storing and managing databases for organized data handling.

Acquire knowledge of information technology project management to effectively plan and execute IT projects.

Why buy this Diploma in IT Skills and Technology?

Unlimited access to the course for forever

Digital Certificate, Transcript, student ID all included in the price

Absolutely no hidden fees

Directly receive CPD accredited qualifications after course completion

Receive one to one assistance on every weekday from professionals

Immediately receive the PDF certificate after passing

Receive the original copies of your certificate and transcript on the next working day

Easily learn the skills and knowledge from the comfort of your home

Certification

After studying the course materials of the Diploma in IT Skills and Technology you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.

Who is this course for?

This Diploma in IT Skills and Technology does not require you to have any prior qualifications or experience. You can just enrol and start learning.

Prerequisites

This Diploma in IT Skills and Technology was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Career path

As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in IT Skills and Technology is a great way for you to gain multiple skills from the comfort of your home.

Course Curriculum

Level 1 - IT Support Help Desk Technician
	Module 01: Introduction: A Transforming Technology	00:30:00
	Module 02: Importance of Information Technology	00:10:00
	Module 03: Communication and Network	00:30:00
	Module 04: Future Skills Required in Information Technology	00:15:00
	Module 05: Technology as a Foundation Skill Area	00:10:00
	Module 06: Word Processing Software	00:30:00
	Module 07: Presentation Software	00:30:00
	Module 08: Creating and Editing Spreadsheet (Part 1: The Basics of Spreadsheets)	00:15:00
	Module 09: Creating and Editing Spreadsheet (Part 2: Navigation and Edit)	00:25:00
	Module 10: Storing Database	00:25:00
	Module 11: Information Technology Project Management	00:20:00
Mock Exam
	Mock Exam - Level 1 - IT Support Help Desk Technician	00:20:00
Final Exam
	Final Exam - Level 1 - IT Support Help Desk Technician	00:20:00

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Level 1 - IT Support Help Desk Technician

By Studyhub UK

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