Pure Fitness & Sports

I would give this company a -5 star if could. Paid for item, zero communication- no reply to countless emails/ calls trying to find out about my order. Refunded money without an apology! They have let me down weeks later with zero communication from order to refund. I would never use again and will avoid at all costs; terrible service.

I ordered a delivery but didn't hear anything for 4 days about delivery dates so I chased them and they have said there is not stock left and I now have to cancel my order and they will ask their accounts to refund my money but won't tell me when! I feel they are con-men and be very wary of this company I am calling my bank now to request the funds back as they are so bad at getting back to customers. BE VERY CAREFUL!

I am extremely disappointed by the service. I ordered a machine from this company on EBay. Spent almost 600£. The delivery address on my eBay account was wrong. When I realised it I called them and sent a request on eBay to change it. They refused to change the address. They were very unhelpful. I was informed I should cancel the order and place it again. All right. When I tried to cancel the order I couldn’t. I called them again and now they are lingering with my money. I can not cancel and ...

Ordered a bench press bench and a barbell weight set, paid extra for next day delivery before 1pm, nothing arrived. two days later the items arrived via UPS standard. Phoned and spoke to someone who said they would arrange a refund, nothing. Sent a message to ask for a refund on the delivery. No response at all. Won't be using this company ever again.

I recently bought a product from pure fitness. Unfortunately I had to return the item but I'm soo pleased that I purchased the item from them. They were extremely helpful and thier service was highly professional. I would highly recommend them to all friends and family. Look forward towards doing business with them again