Key Working

Description

A key-worker role is to provide the best individual care for people they support and carry out effective assessment and support planning. Staff need to know how to motivate individuals to achieve their personal goals and understand how to advocate on their behalf. Staff also need to know how to improve communication between colleagues, individuals, other professionals, and contribute to service improvement.

What are the aims of this course?

• Increased understanding of roles and responsibilities
• Improved collaboration with patients and service users, including carers
• Improved decision-making processes
• Supporting positive risk and promoting greater understanding of risk, reduced risks to patients and service users, including carers
• Produce a structured plan for care coordination with clear aims and objective
• Manage associated costs and benefits of key working
• Develop a practice policy for key working
• Enable the team to develop key working roles within Scope of Practice requirements