Pinnacle People

Our vision: We recognise that the private sector needs to raise its standards of delivery and think in the longer term. The current economic climate creates a challenge for all those involved in the provision of public services. At a time of severe constraint on public sector finances, our task is to continue to improve outcomes with fewer resources at our disposal. However, the severity of the situation creates opportunities, as it acts as the catalyst for a change in thinking that might otherwise be considered disruptive or unnecessary. Pinnacle Group embraces this change, recognising that the private sector needs to raise its standards of delivery, think in the longer term and be measured on performance against outcomes. Since the 1980s, successive governments have used a variety of mechanisms to encourage competition, efficiency, innovation and the improvement of services. Compulsory Competitive Tendering (CCT) and Best Value have been two such policy tools. However, there is now a widespread acceptance that achieving the best outcomes requires a mixed economy for service delivery.