Pierpont Accounting

Scenario one: You walk into a coffee shop, you order a coffee and the barista behind the till puts your order through, you pay, and you walk out with your coffee. Scenario two: You walk into a coffee shop, get greeted with a smile and when you order, the barista presents you with options. Do you want a smoother blend? Did you know that they have soya milk or coconut milk if you prefer it? Sometimes, there’s even chit chat; they get to know you and what you like and make recommendations. Whether you go for what you originally ordered or you discover a new favourite, the end result is usually the same: you walk out with a freshly ground coffee and a big smile on your face from having such personal service.