Pearson Vue Test Centre

Took my driving theory test here last week, I was nervous going in, but all of the staff were really nice and friendly, the centre was well signposted and clean and I passed first time!

The staff here mainly the young ones are just weird and act like they’re sitting at home having gossiping sessions and your intruding on them. The company that runs this place need management to come in and supervise them cause they are out of control and not very professional, this isn’t your dads business. There was only one decent staff there who thankfully dealt with me. Also it’s abit hypocritical to ask people to wear a face mask (something I don’t mind) but then not clean the computer...

The staff need sacking , never in my life have I ever met such rude people. Rude from the minute I stepped through the door. Spoke to me like I was some nob. I was confident going in there and they just completely put me off . Treated me as if I was a piece of rubbish that just blew into the building🥴🥲They also need to learn how to smile and find some manners from somewhere 🙃

Awful service - one male employee was particularly aggressive using hand gestures and pointing towards the door asking me to leave. The only reason reason for me entering the building was to ensure my daughter was in a safe environment as from the outside, it seems very run down. The attitude of the employee was most annoying and the best example of the worst type of customer service and professionalism I have ever come across. I asked for his name to which he replied ' We are not allowed ...

Don’t know why so many people had such a negative experience here. The staff were totally fine. Friendly enough, clear, no problems. **For anyone anxious about the process** You just walk in (or queue outside). Once inside the doors, someone greets you and tells you where to wait. It’s about as small as a post office inside - so you won’t need to wander around a huge building in a rush. You get given a locker key to put your stuff in (phone, watch, bag, etc). Then you go to into a little ro...