Operational Intelligence

OI was founded on the belief that there is a better way to achieve data centre optimisation compared to traditional consulting. OI uses collaborative working with a blend of consultancy and training to reduce data centre risk, energy and cost. Let’s use an energy assessment as an example. Traditionally, a consultant will obtain site temperature and power readings, assess the situation and give recommendations for improvement measures. Typically, there will be one point of contact (most likely management-level) who receives the report. They may not transfer the information it contains effectively with other stakeholders, and once the consultant leaves, so too does their expertise. Now let’s consider training. Traditionally this is completed off-site, it will be non-site specific and aimed at individuals or individual teams with little to no cross-over between subject areas. Duffey & Saull found that failure rate can be expressed in terms of accumulated learning experience of an organisation, and the depth of experience of an individual. When experience is at a minimum, risk is at a maximum. A learning environment in the data centre is therefore imperative, and it must involve every individual from the ground up.