Description

Master the art of tele-sales with our comprehensive Telemarketing & TeleSales Training course. Whether you're new to the field or seeking to enhance your skills, this program equips you with essential techniques and strategies to excel in telephone-based sales environments.

Key Features:

CPD Certified

Free Certificate from Reed

CIQ Approved

Developed by Specialist

Lifetime Access

This Telemarketing & TeleSales Training course is designed to equip learners with the essential skills needed for successful telephone sales. Participants will learn the fundamentals of telemarketing and how to become effective sales experts. They will discover how to prepare for and structure sales calls, ensuring a professional and persuasive approach. The course covers vital communication techniques, including using the right words and phrases to engage potential customers. Learners will gain strategies to elevate their sales performance and expand their earnings.

The course also addresses how to handle rejection and objections confidently, and provides proven methods for closing sales and securing commitments. Overall, this training aims to build the confidence and competence needed to excel in telephone sales, enhancing both individual performance and business success.

Course Curriculum

Module 01: Introduction to Tele Sales Executive Training

Module 02: All About Telemarketing

Module 03: Prospective Telephone-Sales Expert

Module 04: Preparing The Call

Module 05: Opening The Call

Module 06: Structuring The Call

Module 07: Verbal Communication Skills

Module 08: The Right Words and Phrases to Use on a Sales Call

Module 09: Elevate Sales on Telephone

Module 10: Increasing your Earnings by Expanding Sales

Module 11: Dealing with Rejection

Module 12: Dealing with Objections

Module 13: Closing the Sale Gaining Commitment

Module 14: Close a Sale Call

Learning Outcomes:

Understand the fundamentals of telemarketing and sales strategies.

Master the art of preparing and opening sales calls.

Develop effective verbal communication skills for sales success.

Utilise key phrases and words to enhance telephone sales.

Overcome objections and handle rejection professionally.

Close sales calls with confidence and gain customer commitment.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Telemarketing & TeleSales Training 1:45:14 1: Module 01: Introduction to Tele Sales Executive Training 06:42 2: Module 02: All About Telemarketing 04:39 3: Module 03: Prospective Telephone-Sales Expert 06:20 4: Module 04: Preparing The Call 06:32 5: Module 05: Opening The Call 07:54 6: Module 06: Structuring The Call 06:19 7: Module 07: Verbal Communication Skills 12:11 8: Module 08: The Right Words and Phrases to Use on a Sales Call 05:36 9: Module 09: Elevate Sales on Telephone 06:46 10: Module 10: Increasing your Earnings by Expanding Sales 09:29 11: Module 11: Dealing with Rejection 06:58 12: Module 12: Dealing with Objections 08:51 13: Module 13: Closing the Sale Gaining Commitment 09:15 14: Module 14: Close a Sale Call 06:42 15: CPD Certificate - Free 01:00

Who is this course for?

Aspiring telemarketing executives.

Sales professionals seeking improvement.

Customer service representatives.

Business development managers.

Entrepreneurs enhancing their sales techniques.

Career path

Telemarketing Executive

Sales Consultant

Customer Service Representative

Business Development Manager

Inside Sales Representative

Account Manager

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Course Images

Telemarketing & TeleSales Training

By Online Training Academy

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