Description

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques.

Key Features:

CPD Certified

Free Certificate from Reed

CIQ Approved

Developed by Specialist

Lifetime Access

In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics.

They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly.

Course Curriculum

Module 01: Introduction to Personal Assistant

Module 02: Introduction to Reception and Receptionist

Module 03: Organising Meetings and Conferences

Module 04: Business Telephone Skills

Module 05: Business Writing Skills

Module 06: Communication Skills

Module 07: Customer Service

Module 08: Effective Planning and Scheduling

Module 09: Invoicing and Petty Cash

Module 10: Mail Services and Shipping

Module 11: Organisational Skills

Module 12: Professional Conduct and Ethics of Paralegals

Module 13: Record Keeping and Filing Systems

Module 14: Representing Your Boss and Company

Module 15: Time Management

Module 16: Travel Arrangements

Learning Outcomes:

Describe the role of a Personal Assistant and Receptionist efficiently.

Manage meetings and conferences effectively using appropriate organizational skills.

Demonstrate proficiency in business telephone and writing etiquette.

Apply effective communication and customer service techniques in professional settings.

Utilize planning, scheduling, and time management skills optimally.

Execute travel arrangements and manage record keeping with accuracy and confidentiality.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00

Who is this course for?

Individuals aspiring to work as Personal Assistants or Receptionists.

Professionals seeking to enhance their administrative and organizational skills.

Graduates preparing for roles in business support and office management.

Career changers interested in administrative careers in various industries.

Anyone wanting to develop comprehensive office and administrative competencies.

Career path

Receptionist

Executive Assistant

Administrative Officer

Office Manager

Events Coordinator

Travel Coordinator

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Course Images

Personal Assistant Training

By Online Training Academy

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