Description

This Hotel Receptionist course is for SPANISH Speaking People

This Spanish Hotel Receptionist course is perfect for anyone from a Hotel Receptionist to Front Office Supervisors. You will get the overview of the hotel industry learning communication skills, Customer Service, Conflict Management and Filing Systems and Record Keeping to name a few. Moreover, You will be able to handle any situations that come your way with ease.

According to Reed a Hotel Receptionist can earn upto £24,000 in a year depending on experience, location and other factors.

So what are you waiting for enrol now and take this Hotel Receptionist course as a guide to perfectly execute the role of a Hotel Receptionist.

Translated in Spanish:

Este curso de espaï¿½ï¿½ol para recepcionista de hotel es perfecto para cualquier persona, desde recepcionista de hotel hasta supervisores de recepciï¿½ï¿½n. Obtendrï¿½ï¿½ una descripciï¿½ï¿½n general de la industria hotelera aprendiendo habilidades de comunicaciï¿½ï¿½n, servicio al cliente, gestiï¿½ï¿½n de conflictos y sistemas de archivo y mantenimiento de registros, por nombrar algunos. Ademï¿½ï¿½s, podrï¿½ï¿½ manejar cualquier situaciï¿½ï¿½n que se le presente con facilidad.

Segï¿½ï¿½n Reed, un recepcionista de hotel puede ganar hasta £24.000 al aï¿½ï¿½o, dependiendo de la experiencia, la ubicaciï¿½ï¿½n y otros factores.

Entonces, ï¿½ï¿½quï¿½ï¿½ esperas para inscribirte ahora y realizar este curso de Recepcionista de Hotel como guï¿½ï¿½a para ejecutar a la perfecciï¿½ï¿½n el rol de Recepcionista de Hotel?

Key Features:

CPD Certified

Free Certificate from Reed

CIQ Approved

Developed by Specialist

Lifetime Access

Course Curriculum:

Hotel Receptionist (In Spanish)

Module 01: Panorama general de la industria hotelera

Module 02: Gestiï¿½ï¿½n of Frente Oficina de Operaciones

Module 03: Habilidades de comunicaciï¿½ï¿½n

Module 04: Servicio al cliente

Module 05: Habilidades de un administrador eficaz

Module 06: Gestiï¿½ï¿½n de conflictos

Module 07: Gestiï¿½ï¿½n del tiempo

Module 08: Habilidades organizativas

Module 09: Tï¿½ï¿½cnicas de negociaciï¿½ï¿½n

Module 10: Habilidades telefï¿½ï¿½nicas comerciales

Module 11: Sistemas de archivo y mantenimiento de registros

Learning Outcomes:

Understand hotel industry dynamics, roles, and responsibilities.

Execute front office operations efficiently with effective management techniques.

Enhance communication skills for effective guest interaction and team collaboration.

Provide exceptional customer service catering to diverse guest needs.

Apply managerial skills in handling staff, tasks, and daily operations.

Resolve conflicts, manage time, organize tasks, and negotiate effectively.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Hotel Receptionist (In Spanish) 2:27:28 1: Module 01: Panorama general de la industria hotelera 09:47 2: Module 02: Gestiï¿½ï¿½n of Frente Oficina de Operaciones 10:45 3: Module 03: Habilidades de comunicaciï¿½ï¿½n 16:51 4: Module 04: Servicio al cliente 10:25 5: Module 05: Habilidades de un administrador eficaz 09:59 6: Module 06: Gestiï¿½ï¿½n de conflictos 07:42 7: Module 07: Gestiï¿½ï¿½n del tiempo 24:19 8: Module 08: Habilidades organizativas 17:55 9: Module 09: Tï¿½ï¿½cnicas de negociaciï¿½ï¿½n 09:53 10: Module 10: Habilidades telefï¿½ï¿½nicas comerciales 11:21 11: Module 11: Sistemas de archivo y mantenimiento de registros 17:31 12: CPD Certificate - Free 01:00

Who is this course for?

This Hotel Receptionist (In Spanish) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Hotel Receptionist (In Spanish). Moreover, this course is ideal for:

Individuals seeking entry-level positions in hotel receptionist roles.

Those aiming to develop foundational skills in hospitality management.

Students pursuing careers in the hospitality and tourism sectors.

Professionals looking to enhance their customer service and managerial abilities.

Anyone interested in a career at the frontline of hospitality services.

Requirements

There are no requirements needed to enrol into this Hotel Receptionist (In Spanish) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Hotel Receptionist (In Spanish) course.

Career path

After finishing this Hotel Receptionist (In Spanish) course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Hotel Receptionist (In Spanish) are:

Hotel Receptionist

Front Desk Agent

Guest Service Associate

Concierge

Reservation Agent

Front Office Supervisor

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

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Hotel Receptionist (In Spanish)

By Online Training Academy

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